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PATA Micronesia Chapter: New Board of Directors and Chairs

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This past month marked the end of the Pacific Asia Travel Association (PATA) Micronesia Chapter’s directorship for 2017 – 2018. For the past four years (two-year consecutive terms), Pilar Laguaña has led the Micronesia Chapter as the Chairwoman alongside Vice Chairman Bermance Aldis, Secretary Faustina Marugg, Treasurer Judy Torres, and alternate Board Member Paula Monk.

The Chapter has five executive standing committees – (1) Marketing, (2) Membership, (3) Education, (4) Culture, Heritage & Environment and (5) Public Relations. Chairman Mark Manglona and Vice Chairman Kadoi Ruluked led the Marketing Committee; Chairwoman Barbara Taitano led the Membership Committee; Chairman Casey Jeszenka led the Education Committee; Chairwoman FaustinaMarugg and Vice Chairman Don Evans led the Culture, Heritage and Environment Committee; and Chairwoman Catherine Perry led the Public Relations Committee.


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Each board member and committee leader took an active role in trying to achieve PATA Micronesia’s mission, which is “to assist in the development of our regional tourism industry with strategies that are environmentally sensitive, respect Micronesian cultures, adhere to high operational standards and provide an opportunity for education, training and gainful employment among the resident populations of our Micronesian membership.” The chapter successfully held tri-annual meetings throughout various islands of Micronesia; held co-sponsor tourism-related training, workshops and seminars; and worked to solicit United Airlines for complimentary or discounted airfare for the trainer(s), speaker(s) or presenter(s), among many other responsibilities.

Collectively, they have done an outstanding job over the past four years considering where the Chapter is today. The members would like to take this opportunity to thank their outgoing leaders for their hard work, dedication, innovative ideas, strategic thinking, and most especially their valuable efforts and commitment to improving the region of Micronesia.

At this time, the PATA Micronesia Chapter is pleased to announce and welcome their incoming Board of Directors and Committee Chairs and Vice Chairs for 2019 – 2020. Let us welcome Chairwoman Stephanie Nakamura, Immediate Past-Chairwoman Pilar Laguaña, Vice Chairwoman Paula Monk, Secretary Marstella Jack, Treasurer Mark Manglona and Alternate Board Member Perdus Ehsa Jr. who will lead the Chapter from January 1, 2019 – December 31, 2020. Additionally, let us also welcome Marketing Chairwoman Lori DeBrum and Vice Chairman Luciano Abraham; Membership Committee Chairwoman Lou Aguon-Schulte and Vice Chairwoman Vicotria Blas-Toves; Education Committee Chairwoman Denise Mendiola and Vice

Chairman Don Evans; Culture, Heritage & Environment Committee Chairwoman Rita Nauta and Vice Chairwoman Sandra Okada; and lastly, Public Relations Committee Chairwoman Judy Torres and Vice Chairwoman Catherine Perry.

The PATA Micronesia Chapter would like to express their gratitude to United Airlines for their continued support with airfare and for all instructors who volunteered to provide educational training from 2015 – 2018. The Chapter will forge ahead to continue promoting tourism to and from the beautiful islands of Micronesia!

Courtyard Burlington, Ontario: Innovative design and flexible space

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In Canada Courtyard by Marriott Hotel has opened its doors in Burlington, Ontario and ready to serve you. Featuring an innovative lobby space as well as Courtyard’s latest contemporary room design, the new hotel provides flexibility and choices that allow guests to optimize and elevate their travel experience. Located at 1110 Burloak Drive, the 135-room hotel will operate as a Marriott franchise, owned by Burlington Hotels Group Inc. and managed by Burloak Hospitality Management Ltd. Both of Burlington, Ontario.

Adjacent to the Burlington Convention Centre, the Courtyard Burlington is located 40 minutes from downtown Toronto and offers guests convenient access Canada’s Wonderland, Niagara Falls, Burlington Botanical Gardens and the scenic waterfalls of Hamilton. Rates begin at $169 per night.

Courtyard constantly researches trends and evolves to meet the changing needs of its guests. The latest room design offers hybrid zones for working, sleeping, relaxing and getting ready. Indirect lighting and a neutral, tone-on-tone color palette makes for a soothing and calm environment.

“From day one, Courtyard has prided itself as a brand that listens to business travelers,” said Janis Milham, senior vice president and global brand leader, Classic Select Brands. “Today’s technology has changed how people travel. Our guests want a room that has purpose and flexibility that enables a seamless transition between relaxing and working. Courtyard is designed to offer them a relaxing and functional space to work the way they want to, when they want to.”

The new room design is intuitive and thoughtful, offering flexible yet comfortable spaces that enable technology. Upon arrival, guests can store bags on the “Luggage Drop” and plug personal devices into the “Tech Drop” ledge for seamless technology integration.

Signature furniture and architectural elements replace traditional art in the new guestroom. The “LoungeAround” sofa offers a pop of color and a comfortable area for relaxing or for working. The new design also features a light desk on wheels, allowing guests to work from anywhere in the room.

An upgraded, more spacious layout creates an enhanced bathroom experience. A “Shower Nook” housing shampoos and towels, makes amenities accessible without having to leave the shower.

The Courtyard Burlington features the brand’s latest lobby design, where guests can enjoy an open and modern environment outside of their rooms. The newly designed Bistro is the epicenter of the lobby, which fosters social connections and collaboration with more flexible and informal seating options. The Bistro offers guests a wide variety of “made to order” breakfast, lunch and dinner items, “grab and go” options, and also features an array of specialty cocktails, beer and wine for guests to unwind at the end of the day.

Frank Vismeg, Managing Director for Burlington Hotels Group and Burloak Hospitality Management Ltd., who is overseeing the hotel operations, has extensive international experience with Hilton Hotels, Sheraton and InterContinental Hotels Group, and a strong network of relationships with government, industry and service organizations. The Courtyard by Marriott Hotel will bring new jobs and guests to our city, which is good for our local economy and good for Burlington.”

The construction of the hotel was developed by TriAxis Construction Limited, a well-respected construction management firm with over 25 years of experience and expertise in the industry.

“As Development and Construction Manager for the hotel, our professional and committed team has ensured that every aspect of the hotel was built to the highest quality and with utmost attention to detail, to meet or exceed the highest standards set by Marriott,” said Domenic Fuda, President of TriAxis Construction Limited and an equity partner in Burlington Hotels Group Inc.

“With this exciting Courtyard by Marriott project, we will be offering one of the world’s leading hotel brands to the Burlington, Oakville and QEW corridor, consisting of upscale facilities, impeccable accommodations, excellent culinary experiences, and professional and friendly service with a European flair,” said Sandra Stewart-Fearnside, General Manager.

“We are very proud to be the first to bring the very successful Courtyard by Marriott brand to the Burlington/Oakville area and to finally meet the extraordinary demand for a first-rate hotel next to the Burlington Convention Centre,” said Jack Moreira, Owner of Burlington Convention Centre.

Throughout the hotel, guests can connect with ample electrical outlets. The business library features a separate computer stations dedicated solely to printing airline boarding passes and checking flight status.

Green has been Courtyard’s signature color since Marriott launched the brand 30 years ago. Now it is even greener with the introduction of a guest recycling program for the environment. Receptacles for paper, glass, plastic and metal are conveniently located by side exits.

The six-story hotel features a heated indoor saltwater pool, a fitness centre and guest laundry, and offers 1,800 square feet of meeting space to accommodate functions of up to 120 people. The hotel is adjacent by a heated and covered walkway to the Burlington Convention Centre that features an additional 20,000 square feet of flexible meeting space accommodating up to 1,200 guests.

www.marriott.com/yhmbu or Call: 1.888.236.2427

About Courtyard by Marriott

Courtyard by Marriott offers a refreshing environment that helps guests stay connected, productive and balanced.

Courtyard by Marriott offers a refreshing environment that helps guests stay connected, productive and balanced. Intuitive services and design accommodate guests’ needs for choice and control. With more than 1,100 locations in over 50 countries and territories, Courtyard is proud to participate in the company’s award-winning loyalty programs – Marriott Rewards®, The Ritz-Carlton Rewards®, and Starwood Preferred Guest® (SPG). The programs, operating under one set of unparalleled benefits, enable members to earn points toward free hotel stays, achieve Elite status faster than ever, and seamlessly book or redeem points for stays throughout our loyalty portfolio of 29 brands and more than 6,700 participating hotels in 129 countries & territories. To enroll for free or for more information about the programs, visit members.marriott.com. For more information or reservations, visit courtyard.marriott.com, become a fan on Facebook or folloourtyardHotels on Twitter and Instagram

In Paris another Courtyard by Marriott opened bringing new design to the French Capital.

Seven hotels and resorts in Seychelles honored at Annual World Luxury Hotel Awards Gala Ceremony

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Once again, the Seychellois hospitality is fêted as seven establishments in Seychelles have been recognized for their excellence in the tourism industry at the Annual World Luxury Hotel Awards Gala Ceremony. The 12th edition of the award took place on November 10, 2018 at the Ayana Resort and Spa in Indonesia, Bali.

Amongst the hotels rewarded for their distinction were Eden Bleu Hotel, Cerf Island Resort, Constance Ephelia Seychelles, Constance Lemuria Seychelles, Denis Private Island, JA Enchanted Island Resort and Savoy Resort & Spa Seychelles; all rewarded for their World Class facilities and service excellence provided to their guests.

Seychelles Tourism Board Chief Executive, Mrs. Sherin Francis stated her great satisfaction to see many establishments rewarded for high quality standards.

“I do celebrate such good news with our hotel partners. Marketing the destination would not be an easy task if we could not count on the quality of their services. I do believe that it is because of their excellent work that we are able to sell Seychelles as a quality holiday destination,” said Mrs. Francis.

During the ceremony, Eden Bleu Hotel, located on Eden Island, walked away with the ‘Luxury Design Hotel’ award.

Upon winning the award, the General Manager, Mr. Manuel Policarpo, said that it was a great honor to be recognized as the continental winner in the Indian Ocean as the Luxury Design Hotel.

“There is a lot of other beautifully designed hotels around the continent which we needed to compete against. By winning this award we are also promoting Seychelles as a design and modern destination,” said Mr. Policarpo.

Other luxury hotels in Seychelles were also recognised and awarded on the night. Cerf Island Resort, a cluster of 24 spacious villas built to high standards and designed to blend into the surroundings, won the regional ‘Luxury Boutique Hotel’.

Constance Ephelia Seychelles received two continental awards for the ‘Luxury Eco/Green Hotel’ and ‘Luxury Family Resort’.

Another Constance branch in Seychelles, Constance Lemuria Seychelles, located on the second island, Praslin, was honored with the ‘Luxury Golf Resort’ award. The resort will this month be in the limelight as it readies to host the final of the MCB-Staysure 2018 Tour Season.

Talking about the achievement, Mr. Bruno Le Gac, Constance Lemuria General Manager mentioned the hard work and dedication the respective teams have put to achieve the standards to welcome the MCB-Staysure Tournament at the golf Resort. He dedicated the award to our entire team, and particularly to Mr. Wilson Volcere Head Greenkeeper, Mr. Gary Pouponneau Golf Director and their team members.

“Constance Lemuria is delighted to have been awarded “Luxury Golf Hotel” of the Indian Ocean at the World Luxury Hotel Awards that took place in Bali on November 10th. The timing could not be better, as we are going to host the MCB Tour Championship from December 13th to December 16th on our beautiful golf course. This is the most prestigious golf event ever to take place in Seychelles, and we feel very proud to be welcoming all the champions, VIPs and visitors for this occasion,” said Mr. Le Gac

The ‘Luxury Boutique Retreat’ and ‘Luxury Romantic Hotel’ awards were given to Denis Private Island. The resort allows their guests to unplug from the outside world, as there is no signal for mobile phones, no in-room and no cable television. It is the perfect environment to reconnect with your loved-one.

The awards provide a certain validation for the island’s ownership, Denis Private Island PR, Branding and Communications Manager Nicole St Ange said, given the leap it took in developing a unique brand of sustainable tourism on the island.

“Denis doesn’t stake its claim to being a luxury property, but we strongly believe that luxury is a concept that can be applied in many different ways,” St Ange said. “On Denis, you have an incredible freedom combined with this immersion in both nature and isolation. We believe that’s a luxury in its own right and it’s great that others agree as demonstrated by these awards.”

JA Enchanted Island Resort and Savoy Resort & Spa Seychelles were awarded the regional ‘Luxury Boutique Resort’ and regional ‘Luxury Beach Resort’ respectively.

The Group Marketing Director for the World Luxury Hotel Awards, Mr. Michael Hunter-Smith, congratulated all winners for the 2018 Award Year, who through their tireless efforts and endless passion to elevate their guests experience, have received the honor.

“True luxury is not easily attained, it takes a team of highly efficient and dedicated staff willing to go the extra mile and stop at nothing to ensure that every guest feels cared for and no challenged not solved. This is the definition of luxury, this is what makes the winners shine at the World Luxury Hotel Awards event,” said Mr. Hunter-Smith at the award ceremony.

Coming out as a winner of a World Luxury Hotel Award not only inspire the confidence of guests and retain a loyal clientele in this highly competitive market, but it will also stimulate continuous growth and development of your hotel.

The 2019 World Luxury Hotel Awards will be organized at Arctic Circle in Finland in October.

MEDIA CONTACT: info@seychelles.travel

Local partners and tourism industry players to assist hosting first ever international tournament in Seychelles

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As the Seychelles destination is in anticipation of the MCB Staysure Tour event to start in one week-time, local partners and service providers have rallied to ensure the event to be hosted on Praslin between December 14, 2018 and December 16, 2018 is a success.

Parallel to Constance Lemuria preparing to welcome the final of the golf tournament, the organising committee is working effortlessly to guarantee that the necessary means are put in place so that the tournament runs smoothly.

From the minute the guests set foot on Seychelles’ soil, the organising committee, with the help of its various partners, are in charge of ensuring that the guests’ stay in paradise goes without any hiccups.

Amongst the various local companies who have offered to provide their support are local destination management companies Creole Travel Services, Mason’s Travel and 7 Degrees South, CAT COCOS, Takamaka Rum, ISPC Seychelles and Heineken.

The 32 professional golfers together with Staysure Tour Officials, MCB partners and the international press will touch down in Seychelles on December 11, 2018, flying in on-board an Air Seychelles flight from Mauritius.

The national airline will have three twin otters lined up to facilitate the transportation of golfers and their spouses and other invited guests to the second biggest island of Seychelles – Praslin.

Creole Travel Services, Mason’s Travel and 7 Degrees South will be catering and making provision for the complimentary transportation of the participants between venues.

The Operations Manager at 7 Degrees South, Ms. Lindy Cadeau, said that such is in line with the company’s vision of involving new grounds.

“The resources have all been adequately allocated specifically for the event which will surely be an ideal opportunity to allow more exposure to the home of the mystical Coco De Mer fruit and Seychelles in general,” said Ms. Cadeau.

She noted that the number of golf enthusiasts’ eager to attend destination tours over the years have grown significantly.

Discussing Mason’s travel participation in providing support to the golf, Mr. Alvis, General Manager of the company talked about the importance of seizing such an opportunity for Seychelles.

“Being part of the MCB-Staysure Golf event is an opportunity for us to show our pride as a local business to support such events being hosted in our country. We believe that our contribution to this event will not only help our company to get new clients but also the country to get new business through the interest that would be generated in this event,” said Mr. Alvis.

Responsible for the transfer of the golf tournament partakers’ equipment and luggage and the Staysure delegation, CAT COCOS is making available a complimentary chartered boat to Praslin.

Speaking about the Creole Travel Services’ commitment to be part of the MCB-Staysure Golf Tournament, Mr. Eric Renard, General Manager at the company mentioned the meticulous organisation behind the project from the organisation’s part.

“It is our pleasure to provide our support to such an international event. We have an active delegated department assigned to the task, ensuring that everything that is required from us is ready when the time comes. Events such as these are ideal to attract a niche market to the Seychelles, and as a dynamic local DMC, it is our duty to encourage the further growth and evolution of the Seychelles as a tourism destination.”

IPSC Seychelles, Heineken and Takamaka Rum will ensure that food and beverage are made available to the different members of the delegation as the golf tournament rolls on.

Talking about the investment made for the event by ISPC, Mr. Alfred Alain Fourcroy, ISPC’s Chief Executive and Partner mentioned that the company is making provision to serve their best brands at the various events.  He further mentioned that ISPC would also be assisting in serving Champagne to arriving guests on board the aircraft.

“Our involvement in this event was a natural step for us. We have been actively supporting golf since 2013 via our competitions/events and more recently since 2016 being involved within the Seychelles Golf Federation. We believe this event is an amazing opportunity for Seychelles and we are delighted to be on board,” said Mr. Alfred Fourcroy.

As another regular sponsor of golf events on our shores, the Takamaka Rum local distiller company took the opportunity to add its brand to the list of partners to the event.

“Takamaka Rum is very proud to be one of the sponsors of the MCB Tour championship; we have supported golf in Seychelles for many years so it was an easy decision to make to be a part of the best golfing event ever to come to our shores. Best of luck to the all the Golfers,” said Takamaka Rum Managing Director Mr. Richard D’Offay as he spoke about their association to the prestigious MCB-Staysure Golf Tournament.

With the tourism industry being the driving pillar of the economy of Seychelles, each member of the team has a specific role to play in making the first golf tournament in the 115-island archipelago of the Indian Ocean a success.

Hosting such a high profile golfing event will secure higher visibility for Seychelles, potentially attracting more golf enthusiasts to the country – the perfect opportunity for one to relax and lay back while still doing what they love.

MEDIA CONTACT: info@seychelles.travel

Leading industry figures take the helm at Cape Town Tourism

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The Cape Town Tourism (CTT) Board of Directors is pleased to announce the appointment of Ms Julie-May Ellingson and Ms Wahida Parker as Chairperson and Vice-Chairperson, respectively.

Ms. Ellingson is Chief Executive Officer of the Cape Town International Convention Centre (CTICC) and is an Urban & Regional Planner and Development Economist by profession. Her commitment at the helm of the CTICC in driving the Meetings, Incentives, Conferencing and Events (MICE) economy in Cape Town has contributed to the city being named as the number one city in Africa for business tourism events by the International Congress and Convention Association (ICCA).   Under her leadership, the CTICC has achieved record-breaking revenues and doubled its investment in community initiatives.

“I look forward to working with the management team in building on the success of Cape Town Tourism.  Today’s tough economic conditions require us to be even more innovative in our approach and to use all resources at our disposal effectively.  This includes twinning with other world class destinations and the enhanced use of technology to the benefit of our members, who make Cape Town, the incredible destination it is.” – Julie-May Ellingson

Newly-elected vice-chairperson Wahida Parker is an admitted attorney, internationally accredited mediator and coach. Her leadership at one of the world’s most iconic attractions is focused on ensuring that all South Africans get to experience Table Mountain at least once in their lives. This world-class attraction continues to flourish under her leadership.

“To be part of dedicated team that has a single-minded approach to ensuring that Cape Town grows as a tourism destination is both exciting and daunting. I relish the challenge that this brings and look forward to enhancing the offering to the membership and Cape Town in general. The key to our success lies in building relationships that have the greater good in mind rather than pursuing personal agendas”, says Wahida Parker.

“Both Ms. Ellingson and Ms. Parker have successful track records as respected tourism leaders committed to future forward thinking in response to our evolving industry. We are indeed fortunate as Cape Town Tourism to have committed, passionate and high-calibre business executives like them leading us into the future.” Enver Duminy, CEO, Cape Town Tourism.

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