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British Airways Pilots thought Edinburg was in Germany and landed in the wrong city

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Passengers at London City Airport today boarded British Airways flight BA3281 assuming they would fly to Duesseldorf, Germany but were surprised when landing they saw a sign: Welcome to Edinburg after landing at Edinburgh,  United Kingdom. Edinburg was the busiest airport in Scotland in 2018, handling over 14.3 million passengers and an unexpected landing did not raise any eyebrows.


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The plane used is a Saab 2000 twin-engined high-speed turboprop airliner. It is designed to carry 50–58 passengers and cruise at a speed of 665 km/h. Production took place in Linköping in southern Sweden. The Saab 2000 first flew in March 1992 and was certified in 1994

Welcome to Edinburgh was the message after landing, when in fact every passenger expected to get off in the German city by the Rhine river instead. The flight was operated by WDL Aviation. WDL Aviation GmbH & Co. KG is a German charter airline headquartered at Cologne Bonn Airport and flies also for British Airways.

British Airways is currently working with WDL to find out why it filed the wrong flight plan and flew to Edinburg without realizing.

“We have apologized to customers for this interruption to their journey and will be contacting them all individually,” BA said in a statement.

On its final flight on Sunday, the plane flew to Edinburgh and back so it seems that someone at WDL mistakenly repeated the same flight plan for the next day, according to BA.

When the crew arrived at London City airport on Monday it is thought that they saw Edinburgh on the flight plan from the day before and followed the old flight route.

The BA statement said: “At no time has the safety of passengers been compromised. We flew the passengers on the flight with number BA3271 to Düsseldorf after the involuntary stopover in Edinburgh,”

BA declined to say how many passengers were affected by the mistake.

The plane sat on the tarmac at Edinburgh for two-and-a-half hours, before flying onto Düsseldorf.

The toilets were blocked and they ran out of snacks.

For the passengers involved, will they get compensation for the delay? And ultimately – what does this do for trust in British Airways that such a mistake can be made?

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Gambling is big business in tourism

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The gambling industry, which happens to be a really big one worldwide, is one of the most popular in terms of tourism. That’s why casino tourism is such a big thing these days.

Many countries have been developing big casinos in various regions within their bounds in order to get more tourists to come in. Obviously, a more robust tourism environment is good for the economy as it brings in not only more money but also more recognition and possible investors.

Here is a look at the impact casinos have on tourism and how they help with the overall economy of a country.

Evidence of a Correlation Between Casino and Tourism

Just by taking a look at the biggest casinos around the world, we can actually observe how tourism is boosted by casinos in some countries. These countries include the USA, Macau, and Australia. Just to give you an idea, Las Vegas, Nevada alone was able to bring in over 40 million tourists in 2016. And that’s not very surprising simply because Las Vegas is THE place to go if you want to make a lot of casino money and have fun. Sure, the tourist attractions and the beautiful nightlights also attract the tourists. However, it’s the overall gambling experience and ambiance that really bring them in.

A strong competitor of Las Vegas is none other than Macau, which is a region in China’s territory that was made into one of the world’s biggest gambling hubs. Macau became such a giant in the gambling industry that they were even able to overtake Las Vegas in gambling receipts back in 2010. Just like in Vegas, Macau also focused their efforts on providing the high spending clients with VIP services. This included golden member privileges, private gambling rooms, amazing amenities, and more. This allowed them to bring in so many rich tourists in 2013. The high rollers eventually made up 66% of the overall casino profit that year. Of course, this sudden increase was stopped short in 2014 by the anti-corruption crackdown from Xi Jinping’s government. Eventually, Macau was able to stabilize because the casinos also targeted the mass market instead of just high rollers.

Even though the Macau casinos were able to hold their ground, a number of Chinese gamblers were not satisfied. This is why they went over to Australia instead. Because of Australia’s huge casino developments, around 1 million of these Chinese gamblers switched out to Australia. In fact, casinos became one of Australia’s biggest attractions rivaling even Vegas and Macau alike with 10 million visitors in recent years.

And it’s not only these big countries who have seen surges in their tourism sectors because of casinos. Other smaller countries such as Singapore, Philippines, Monaco, and Cambodia all have boasted of strong revenues from tourists who visit those countries to play in casinos. The growth of the gambling industry in these countries already can give us an idea of how much of an impact casinos have on a country’s tourism.

How Casino Tourism Impacts Other Industries

The great thing about casino tourism is that it can bring in a large number of people from various countries and concentrate them in one location. Since there are a lot of people around casinos, other industries can also benefit from that. The hospitality industry is one such that really benefits from casino tourism. Where there is a casino, there would usually be hotels, resorts, and restaurants. That is why partnerships between hotels, casinos, and restaurants are very common.

Not only hotels and restaurants would flourish, but even other tourist attractions around the area as well. Local restaurants would receive a flock of foreign visitors who came from the casinos. These foreigners would then get a chance to try the local cuisines. This further contributes to the country’s tourism.

In a sense, casino tourism also encourages diversity. This is exactly what happened after Macau’s corruption crackdown. The Chinese government decided to diversify Macau to make it more than just another big time gambling hub like the big Venice canal lookalike.

We can also see such an example in Singapore– one of their biggest casinos, Resortsworld, is located in Sentosa near other tourist attractions by the Sentosa bay. Due to that, a lot of gamblers have also been visiting the tourist spots in the area. Finally, Manila has also been enjoying strong tourism due to the presence of their casinos concentrated in one area.

With that, we can see that location is key if a country would want to make their casino tourism venture successful. By strategic location and immense marketing, casinos can directly impact tourism and also impact other industries and the economy at large.

The Presence of Overseas Workers

The presence of a more diverse crowd also comes the presence of more overseas workers. Let’s take the Australian casinos for example. Because of the influx of Chinese high rollers flocking into their casinos, the demand for Mandarin speaking dealers also increased. What some casinos do is that they employ staff who either speak Mandarin or staff that come from Mandarin speaking countries like Taiwan. This allows the Chinese high rollers to feel more at home in the casino, thus encouraging them to bring in more Chinese gamblers to play.

Impact on Across Border Markets

We all know that there are some countries that make gambling illegal. Of course, this doesn’t deter the citizens of the country who want to gamble. What they would do is that they would either travel to the country nearest to them that legalizes gambling or search for a list of PayPal online casinos wherein they can internationally transact and gamble. By giving something the locals of a country want that their own home country cannot provide, you will be opening up new markets for opportunity by making that “want” accessible.

In Conclusion

All of these points will show that there is definitely a relationship between casinos and overall tourism. Through this discussion, we can definitely say that the casino industry can have a big positive impact on the overall tourism situation of an economy. Of course, there is the problem of an economy relying too much on the gambling industry for attracting tourists.

That is why many countries are also diversifying their tourist attractions and putting various tourist spots near casinos. This will give the foreign gamblers a reason to explore a bit and see the sights. This will encourage them to want to go back to the country even more if they already get sick of the casino. This was actually a problem with Macau since Macau didn’t really have much to brag about except their casino. That is why a lot of the former customers fled to Australia after the crackdown. However, the Chinese government decided that they wanted to diversify in order to attract other markets aside from the high rollers. That is one of the ways that lead to Macau’s stabilization.

While casinos can surely boost tourism, it shouldn’t be the sole reason for a country’s tourism growth. It should be one of the reasons supplemented by other attractions that can make tourists want to keep on coming back.

Travel News | eTurboNews

Any WOW Air reservation may not materialize: Airline has major problems

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“Bummer that WOW Air is potentially going under – had a very flawless experience with them. But does this mean fewer tourists in Iceland?”, a disappointed passenger posted to twitter.

Icelandic tourism professionals did not yet comment on the hopeless sounding situation of Wow Air.  The airline was founded by an Icelandic entrepreneur, Skúli Mogensen. It first flew to Paris on 31 May 2012 and later that year took over an existing airline, Iceland Express.

WOW Air based in Iceland is fighting for survival. On Sunday evening rival IcelandAir, the potential rescuer announced  that Icelandair Group has decided that its possible involvement in WOW air’s operations, as announced on 20 March 2019, will not materialize. Therefore, all discussions between the parties have been canceled.

Today Indigo Partners Will Not be Investing in WOW Air According to a recent statement made by the company, Indigo will not be negotiating further with WOW Air and instead will be opening talks with Icelandair Group.

The 9:30am flight from London Gatwick to Reykjavik in Iceland was canceled this morning at short notice, with more flights canceled later in the day according to its website.

Wow Air then issued its own statement saying: A majority of WOW air Bond Holders and other creditors of WOW air are in advance discussions with the aim of reaching an agreement on a voluntary restructuring including an agreement of converting current debt into equity and fund the company towards long term sustainability. Further information will be given tomorrow.

Within hours, Wow Air started canceling flights – including the early morning trip from Reykjavik to Gatwick, due to leave at 6.20am on Monday. The return leg to the Icelandic capital, due to leave Gatwick at 9.30am, was also grounded.

Wow Air has also canceled trips from Reykjavik to Chicago and Pittsburgh on Monday, with links to Brussels and Barcelona grounded on Tuesday.

 

Travel News | eTurboNews

Jane Austen leads the way for a new themed guided tour of Winchester in England 

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In conjunction with Winchester Cathedral, Visit Hampshire announced a new Jane Austen-themed product to meet increased demand from US visitors to explore the literary legend. 

In partnership with England’s Literary Greats project, Visit Hampshire and Winchester Cathedral have created a new travel trade friendly product, which packages a Jane Austen-themed tour with an afternoon tea in the Cathedral Refectory for the first time.

The new package will encourage tourists to visit Hampshire and immerse themselves in the literary roots of one of England’s greatest writers. The themed tour provides tourists with an opportunity to follow in the footsteps of Austen, offering unique insights into her life, her connections to the Cathedral and how it came to be her last resting place. The itinerary also invites visitors on a walk through the Cathedral’s historic ‘Inner Close’ to the house on College Street where Jane spent her final days, with her sister Cassandra.

Catherine Hodgson, Marketing Manager for Winchester Cathedral comments, “We feel most privileged to be able to share the story of Jane Austen and how her life came to be so intertwined with our Cathedral. Today, tourists come from all over the world to stand at her grave here and they can also see her brass plaque and memorial window – three memorials to a remarkable woman whose novels so brilliantly capture the quiet drama of human relationships.”

The experience has been created following extensive international research which identified that more than a third of overseas visitors want to see places from film and literature, and that almost half of them visited museums, art galleries, castles or historic houses on previous trips.

Andrew Bateman, Tourism Manager for Visit Hampshire comments, “We are very excited about launching the new version of this tour as it has such a broad appeal for international visitors. There is something very special about inviting people to step into a landscape that has inspired one of Britain’s best loved authors and are very much looking forward to celebrating her life and the wonderful literary contributions that she made to our country.”

The bookable products can be bought independently or incorporated into a new wider itinerary. The tour and can be purchased by a tour operator ‘off the shelf’ or tailored as required. The itinerary also recommends accommodation, with a focus on travel trade or group-friendly properties and those that relate to the theme or are quintessentially English. Also recommended are complementary experiences including food experiences, landscapes famous for film locations or other local sites of interest.

The Jane Austen itinerary and new bookable products can be found here.

The Discover England Fund project, England’s Literary Greats, is one of a number of projects to benefit from the UK Government’s £40 million Discover England Fund. The Fund is administered by VisitBritain/VisitEngland and involves a program of activity to ensure that England stays competitive in the rapidly growing global tourism industry, by delivering world-class English tourism products to the right customers at the right time. The Fund is a central government funded programme of activity, supported by match funding by partners in the public and private sectors.

The ‘England’s Literary Greats’ project will fine tune itineraries based around literary figures, adding associated film locations and deepening trade engagement.

Travel News | eTurboNews

African Tourism Board tackles visitor surety to keep Africa safe for visitors

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The official launch of the newly-founded African Tourism Board is only two weeks away, and the U.S.-based interim Chairman Juergen T. Steinmetz explained the organization’s commitment to keep Africa safe for visitors.

“Knowing weak points and confronting problems is the best approach.”

The African Tourism Board is working with Dr. Peter Tarlow to offer his decades of knowledge and workable approach to African members in the public and private travel and tourism industry.

ATB invited Dr. Tarlow to deliver a keynote address at the upcoming African Tourism Board launch event on April 11 during World Travel Market.

A variety of international speakers are on the impressive list of the launch event. ATB will be introducing an African-based president, while the US-based interim chairman Juergen Steinmetz will stay on as an advisor as he hands over leadership to the new president.

Among the speakers are Dr. Peter Tarlow, head of certified.travel, which had recently merged activities with eTN Corporation.

Dr. Peter Tarlow has been working for over two decades with hotels, tourism-oriented cities and countries, and both public and private security officers and police in the field of tourism security.

Tourism and More international staff includes some of the leading experts in the field. Dr. Peter Tarlow is a world-renowned expert in the field and a highly-published author.

Dr. Peter E. Tarlow is an internationally-recognized speaker and expert specializing in the impact of crime and terrorism on the tourism industry, event and tourism risk management, and tourism and economic development. Since 1990, Dr. Tarlow has been aiding the tourism community with issues such as travel safety and security, economic development, creative marketing, and creative thought.

Dr. Tarlow is currently consulting the travel security team for the Jamaica Ministry of Tourism.

Peter Tarlow has worked with numerous US government agencies including the US Bureau of Reclamation, US Customs, the FBI, the US Park Service, the Department of Justice, the Speakers Bureau of the US Department of State, the Center for Disease, US Supreme Court police, and the US Department of Homeland Security. He has worked with such US iconic locations as the Statue of Liberty, Philadelphia’s Independence Hall and Liberty Bell, the Empire State Building, St. Louis’ arch, and the Smithsonian’s Institution’s Office of Protection Services in Washington, DC.

Dr. Tarlow has been a keynote speaker for governors’ tourism conferences around the nation including those for Illinois, South Carolina, South Dakota, Washington State, and Wyoming.

He has addresses large-scale US government meetings for such agencies as:

  • The Bureau of Reclamation
  • The US Center for Disease Control
  • The US Park Service
  • The International Olympic Committee

On the international scene he has addressed conferences such as:

  • The Organization of American States (Santo Domingo, Dominican Republic, Panama City, Panama)
  • The Latin American Hotel Association (Quito Ecuador, San Salvador, El Salvador and Puebla, Mexico)
  • The Caribbean Chiefs of Police Association (Barbados)
  • The International Organization for Security and Intelligence – IOSI  ((Vancouver, Canada)
  • The Royal Canadian Mounted Police, Ottowa
  • The French Hotel Association CNI-SYNHORCAT (Paris)

Additionally, Dr. Tarlow is a featured speaker for numerous US embassies and with foreign tourism ministries around the world. For example, in his role as an expert in tourism security, he has worked with:

  • Vancouver’s Justice Institute  (2010 Olympic games)
  • The police departments of the state of Rio de Janeiro (2014 World Cup Games)
  • The Royal Canadian Mounted Police
  • The United Nation’s WTO (World Tourism Organization)
  • The Panama Canal Authority
  • Police forces in Aruba, Bolivia, Brazil, Curaçao, Colombia, Croatia, Dominican Republic, Mexico, Serbia, and Trinidad & Tobago

In 2013, the Chancellor of the Texas A&M system named him his Special Envoy. In 2015, the Faculty of Medicine of Texas A&M University asked Dr. Tarlow to “translate” his tourism skills into practical courses for new physicians. As such, he teaches courses in customer service, creative thinking, and medical ethics at the Texas A&M medical school.

In 2016, the international engineering firm Gannet-Fleming appointed Dr. Tarlow its Senior Security and Safety Specialist. Also in 2016, Governor Gregg Abbot of Texas named Peter as the Chairman of the Texas Holocaust and Genocide Commission. As such, he has wide experience in dealing with protest marches and other public events that touch upon that theme.

Dr. Tarlow organizes tourism security conferences around the world, including the International Tourism Safety Conference in Las Vegas along with conferences in St. Kitts, Charleston (South Carolina), Bogota, Colombia, Panama City, Croatia, and Curaçao.

He lectures and trains tourism professionals and security personnel in multiple languages on a wide range of current and future trends in the tourism industry, rural tourism economic development, the gaming industry, issues of crime and terrorism, the role of police departments in urban economic development, and international trade. Some of the other topics about which he speaks are: the sociology of terrorism, its impact on tourism security and risk management, the US government’s role in post terrorism recovery, and how communities and businesses must face a major paradigm shift in the way they do business.

Dr. Tarlow publishes extensively in these areas and writes numerous professional reports for US governmental agencies and for businesses throughout the world. He has been asked to be an expert witness in courts throughout the United States on matters concerning tourism security and safety, and issues of risk management.

As a well-known author in the field of tourism security, Dr. Tarlow is a contributing author to multiple books on tourism security, and he publishes numerous academic and applied research articles regarding issues of security including articles published in The Futurist, the Journal of Travel Research, and Security Management. His wide range of professional and scholarly articles include subjects such as: “dark tourism,” theories of terrorism, economic development through tourism, and religion and terrorism and cruise tourism. Dr. Tarlow also writes and publishes the popular on-line tourism newsletter Tourism Tidbits read by thousands of tourism and travel professionals around the world in its English, Spanish, and Portuguese language editions.

Among the books that Dr. Tarlow has authored are:

  • Event Risk Management and Safety(2002).
  • Twenty Years of Tourism Tidbits: The Book (2011)
  • Abordagem Multdisciplinar dos Cruzeiros Turísticos (co-written 2014, in Portuguese)
  • Tourism Security: Strategies for Effective Managing Travel Risk and Safety (2014)
  • A Segurança: Um desafío para os setores de lazer, viagens e turismo, 2016 published (in Portuguese) and republished in English
  • Sports Travel Security (2017)

At numerous universities around the world, Dr. Tarlow lectures on security issues, life safety issues, and event risk management. These universities include institutions in the United States, Latin America, Europe, the Pacific Islands, and the Middle East. He earned his Ph.D. in sociology from Texas A&M University and also holds degrees in history, in Spanish and Hebrew literatures, and in psychotherapy.

Dr. Tarlow has appeared on national televised programs such as Dateline: NBC and on CNBC and is a regular guest on radio stations around the US. He is the recipient of the International Chiefs of Police highest civilian honor in recognition for his work in tourism security.

Peter is a founder and president of Tourism & More Inc. (T&M). Tourism & More recently joined forces with the eTN Corporation under certified.travel.

He is a past president of the Texas Chapter of the Travel and Tourism Research Association (TTRA), and Dr. Tarlow is a member of the International Editorial Boards around the world.

For more on the African Tourism Board and the launch event in Cape Town on April 11, visit africantourismboard.com.

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