• Home
  • Post a press-release
  • Visibility packages
  • Subscribe email updates
  • Event Calendar
  • Contact

For Immediate Release | Official News Wire for the Travel Industry

Where press releases are breaking news

  • Home
  • Post a press-release
  • Visibility packages
  • Subscribe email updates
  • Event Calendar
  • Contact

IMEX America MPI Keynote: The optimism quotient – changing our mindset, fueling success

August 19, 2019 by PressEditor

“Writing a gratitude note doesn’t have to be complicated, literally three lines, It reminds your brain of all the critical people that have really invested in your happiness over the course of your lifetime. And it also reminds your brain of all the social support you have, which helps make the adoption and sustainability of this habit as easy on you as possible. So first thing in the morning, when you open your email, instead of looking at the emails in your inbox first, start by composing a gratitude note.”

These are the words of Michelle Gielan who has spent the past decade researching the link between happiness and success.  Two-minute habits can retrain your brain to help you get the benefits of positive thinking, she says.

This bestselling author is delivering a keynote at IMEX America – “The optimism quotient: changing our mindset, fueling success” – and says that people who feel optimistic are more resilient and more productive at work and in their personal lives.

“There’s a very compelling body of research that shows that small changes to our mindset can have an incredible ripple effect on every aspect of our lives. We feel better. We make more money. We’re healthier, we’re more connected to the people around us, and our well-being improves as well. At her MPI keynote speech, Gielan will cite some of those research findings, share stories, and lead the audience in interactive exercises so that they can learn to inoculate their brains against common stresses, negative people, and toxicity at work.

Gielan has a special affinity for meeting planners. “Meeting planners are dedicated to creating events that bring out the best in everyone else,” and that’s what she sees as her mission, too. “The reason I love this research is that it’s able to quantify something that we haven’t been able to measure until the last decade or so. If we work on improving our levels of optimism, if we focus on creating deeper social connections with the people in our lives – we can now track the impact of optimism on our own lives as well as the ripple effect on the people around us.”

Gielan’s practical, research-based positive communication strategies, or tools, are designed to increase happiness and success and are honed from her consulting work with Fortune 100 companies, schools and other organizations. People often think transformation requires big changes but Gielan’s strategies and tools “are small two-minute habits that will allow attendees to train their brain power for optimism and resilience.”

Find the Positive in Your Day

In our daily lives, many of us get overwhelmed by negativity – a flat tire on the way to work, technology that fails during a crucial meeting, items that get shipped on time but arrive late, etc. So then we complain and define our day by the negative incident.

According to Gielan, it’s important to find the positive. Instead of focusing on what made our day tense, we should look for facts about our work and experience that empower us. Something went wrong but we know how to deal with missing packages or meeting deadlines – we’ve met this type of adversity before. “When we get our brain to start focusing on the resources, skills, successes, positive behaviors and meaningful relationships (both at work and away from the office), we start to navigate a way out of the problem, to fuel us and help us move forward in a productive way.”

Gratitude Notes Can “Broadcast Happiness”

One of Gielan’s suggestions: write a two-minute email praising or thanking somebody – someone new and different each day. The gratitude notes are worthwhile not just because they help the person writing them to remember to be happy. They are important because the notes enable us to “broadcast happiness,” making rational optimism contagious by strengthening relationships through acknowledging the recipients. The notes make the people receiving them happy. That’s important because “social support is the greatest predictor of happiness,” she says.

After making the two-minute notes a part of their routine, “people don’t say, “Oh, no, I have to do that.’ Instead, they say, “I get to do that,” Gielan adds. The stories we tell ourselves are important, she believes, and the notes help remind us of positive incidents that happened to us. This is important away from the office, too. Instead of starting conversations with your spouse, partner, kids or friends with the complaints and problems you experienced during the day, Gielan suggests starting “by telling them something cool that you learned or some good thing that happened. It works on someone else as well. Try asking them “what’s the best thing that happened to you today?” As their brain starts scanning for that, it changes the way they look at their life. The more we all practice scanning for the positive, the better our brain gets at seeing the parts of our lives that make us happy.”

Michelle Gielan delivers her keynote, “The optimism quotient: changing our mindset, fueling success” at IMEX America on Wednesday, September 11, 8:30 – 9:30 am. More details here.

IMEX America takes place September 10 – 12, 2019 at the Sands® Expo and Convention Center at The Venetian®| The Palazzo® in Las Vegas, preceded by Smart Monday, powered by MPI, on September 9.

eTN is a media partner for IMEX America.

MEDIA CONTACTS: Emma Blake (UK): [email protected] ; Norman Birnbach (US): [email protected]      

Share this:

  • Twitter
  • Facebook

Filed Under: Travel & Tourism Tagged With: bring, Fortune, MPI, People, reminds, TN

Puerto Rico Tourism: Out with the old, in with the new

April 25, 2019 by Forimmediaterelease

“Since our inception last July, we hit the ground running to accelerate the tourism economy,” said Brad Dean, CEO of Discover Puerto Rico. “This brand campaign follows a strong publicity effort that set up Puerto Rico as the top place to visit in 2019 and a recently revamped website, DiscoverPuertoRico.com.

“The creative highlights our two strongest assets – our culture and our people – and will help us strengthen traveler’s familiarity with what makes our Island one-of-a-kind.”  The campaign officially launches today across digital channels via digital banners, social, pre-roll and a follow-up TV spot that will launch in coming weeks in key markets. Additional marketing support is expected throughout the rest of 2019, to attract visitors to the Island during the summer travel season.”

Discover Puerto Rico, Puerto Rico’s newly-established Destination Marketing Organization (DMO), announced today the rollout of Puerto Rico’s brand campaign called “Have We Met Yet?” which draws inspiration from Puerto Rico’s cultural and natural offerings and at its essence, focuses on the hospitable and welcoming nature of its people. By posing the question “Have We Met Yet?” the creative re-introduces the Island to the world and brings to life the exotic yet familiar essence of Puerto Rico. As the U.S. mainland’s “neighbor to the south,” the new campaign showcases through Puerto Rico’s iconic doors how the Island welcomes visitors with open arms.

Following extensive research that showed that Puerto Rico’s brand identity was neutral in the minds of travelers, this new campaign is this next phase of Discover Puerto Rico’s brand repositioning process, enabling the Island to fully capitalize on its rich tourism product offerings and emerge as a leading Caribbean destination. The creative repositions the island as that neighbor that one dreams of – with the festive flair, the ocean view, the incredible art collection, the delicious food. Puerto Rico is the neighbor you’ll laugh with, celebrate with, and maybe even fall in love with.

“Puerto Rico’s people, its rich culture and unparalleled natural offerings, combined with the fact that it’s a U.S. territory and easily accessible, were key factors that led to this creative. We’re excited to debut this brand campaign as it opens the door, literally, to endless possibilities that showcase the spirit of the Puerto Rican people and everything the Island has to offer,” said Leah Chandler, CMO of Discover Puerto Rico.

Travelers exposed to the new brand campaign will be immediately drawn by the colorful vibrant doors and stunning imagery found throughout the Island. The creative highlights many aspects that make Puerto Rico a unique destination—ranging from its people, its cuisine, its festive spirit, its natural attractions, and much more.

“The campaign invites travelers to visit Puerto Rico and meet us, the neighbor that you can’t live without,” said Chandler. “Puerto Rico was named the #1 Place to Visit in 2019 by the New York Times and has topped over 20 other notable lists of places to visit this year,” she added. “We want to send a message to all travelers that this is THE year to visit Puerto Rico. The entire island is eager to welcome them.”

The creative was ideated and produced by Beautiful Destinations, with support from local production crews who traveled throughout the Island to capture the beautiful scenery, thousands of colorful doors, and welcoming faces of the Puerto Rican people.

To view the “Have We Met Yet?” creative online, visit YouTube.com/DiscoverPuertoRico and be on the lookout for additional campaign creative coming soon.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: American Travel News, and, announced, arms, art, assets, attract, attractions, beautiful, brand, brand repositioning, Breaking Travel News, campaign, capitalize, Caribbean, celebrate, CEO, chandler, channels, CMO, collection, coming, creative, crews, cuisine, cultural, culture, debut, Delicious, Destination, Destination marketing, Destinations, digital, dmo, door, dreams, eager, Economy, effort, established, even, exotic, expected, exposed, extensive, factors, fall, festive, follow, following, food, found, ground, help, highlights, hit, iconic, identity, immediately, in, inspiration, island, IT, key, key markets, last, launch, launches, leading, LED, life, live, local, Lookout, love, mainland, Make, Marketing, markets, meet, met, named, natural, nature, neutral, New, new brand, new campaign, new york, New York Times, newly, News articles, ocean, offer, offerings, officially, online, open, organization, out, over, People, Place, places, posing, Pre, product, production, publicity, Puerto, Puerto Rico, Puerto Rico Tourism, ranging, research, rich, RICO, running, s, said, scenery, season, Set, showcase, social, soon, South, Spirit, strong, summer, summer travel, support, The Island, The World, thousands, through, times, to, today, top, tourism, tourism economy, tourism product, Travel, Travel & Tourism Organizations News, Travel Destination News, travel season, traveled, Traveler, travelers, Travelwire News, TV, unique, up, US, view, visit, visitors, We, website, weeks, welcome, welcomes, welcoming, were, WHO, World, year, York, YouTube

Lufthansa makes dedicated staff look bad: The eTN Hero is Patricia Dzai of Swissport Johannesburg

April 24, 2019 by Forimmediaterelease

Lufthansa

“My personal hero today is Ms. Patricia Dzai. Patricia works for Swissport in Johannesburg, South Africa,” said eTN Publisher Juergen Steinmetz. Swissport is one of the largest aviation ground-handling agencies operating in countries around the world.

Major airlines hire Swissport to manage customer relations and logistics when it comes to baggage handling, including lost or misplaced items.

Lufthansa German Airlines’ ground handler in Johannesburg is Swissport. I recently traveled from Nice to Cape Town via Frankfurt and Johannesburg on Lufthansa German Airlines. I am a United Airlines Star Alliance Gold member and traveled on Lufthansa in Business class. Lufthansa is a member of Star Alliance.

When I arrived in Johannesburg, I heard my name called by Lufthansa’s lost baggage office handled by Swissport.

I was told my tube was still in Frankfurt, and they would put it on the next flight to Johannesburg. I explained it was of utmost importance to have the tube for an important trade show event, the World Travel Market in Cape Town, in the morning.

Patricia Dzai, the Swissport agent in Johannesburg, wanted to make sure this would be possible and sent an urgent message to Lufthansa in Frankfurt. The message said:

 

 

 

 

 

I was pleased to know my tube would go on LH 576 directly to Cape Town almost in time for the start of World Travel Market.

I went on to fly to Cape Town and received a text message in the evening saying my tube would be on the Lufthansa flight to Johannesburg, which was different from what Patricia had requested. Since it was late and the Swissport office in Johannesburg was closed, I was able to find a non-published phone number for Lufthansa baggage service in Frankfurt. Lufthansa, like most airlines, is hiding phone numbers to encourage passengers to communicate only by email.

I was told by Lufthansa Baggage Service in Frankfurt no such message to forward my tube to Cape Town was ever received by Swissport Johannesburg. The agent went on to say that passengers are often not told the truth by Swissport agents.

The Lufthansa agent in Frankfurt explained that his job was not to help me, since this was only handled in Johannesburg. I argued my tube is in Frankfurt and not Johannesburg, and the handling agent for Swissport in Johannesburg was closed.

The agent then said he was now doing a one-time exception for me and would reroute my tube on LH576 directly to Cape Town. He said there were 5 hours to get this done, still plenty of time according to him.

The next day I received another message telling me again the tube was on its way to Johannesburg instead of Cape Town.

I called Swissport in Johannesburg, and the news not could have been worse. They told me, apologizing, that my tube was still in Frankfurt for a second day, and they did not know why.

I again called the baggage-handling office in Frankfurt and was again told it’s all Swissport’s mistake for not telling them where to send it.

This time I was angry and called Swissport Johannesburg again. I asked Patricia why she was lying about this. I told her she never sent this request to Frankfurt, according to Lufthansa.

Ten minutes later, I received an email with a time-stamped screenshot from Patricia Dzai showing me exactly what was requested by her in the first place.

Patricia actually had gone out of her way originally to make sure I would be united with my tube on time and in Cape Town. I felt bad thinking she didn’t care and didn’t do anything, when in fact she did.

It shows that big companies like Lufthansa have a serious customer service issue. They hide behind a huge system and are trained to say it’s not their job and simply blame others for company shortcomings.

There was no way I could talk to anyone at Lufthansa about this, and my urgent email to them on the day I was trying to get the tube re-routed was just responded to 2 weeks after I was already back home in Hawaii. Lufthansa offered a 200 euro compensation.

No explanation was given and no apology for accusing Patricia Dzai and Swissport for not doing their job.

I finally received my tube on the last day after the trade show and took it back to the US unopened. When I changed planes in Frankfurt, I asked the agent working in the Senator Lounge to speak to a supervisor in baggage handling about this case and compensation. She told me I have to send an email, which I had already done days ago.

She gave me some chocolate and said they get customers’ complaints all the time and do their best to help and respond, but the back-up system by the airline is not there.

It’s all about a giant non-caring anonymous machine.

I extend my apologies to Patricia Dzai from Swissport, as I now understand she was also a victim of shortcomings created by Lufthansa German Airlines.

Patricia Dzai is the eTN Hero for today.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, angry, apology, around the world, aviation, Aviation News, aviation-website, bag, baggage, baggage handling, best, big, blame, board, Breaking Travel News, Business, business class, Cape, Cape Town, case, changed, chocolate, class, closed, companies, company, compensation, complaints, continued, Corporate News, countries, created, customer, customer service, customers, danger, day, Days, different, directly, display, doing, Email, eTN, Euro, event, explained, explanation, extend, Feature, find, first, first place, flight, fly by, Forward, Frankfurt, German, Germany Travel News, giant, GO!, gold, good, ground, ground handling, handler, handling, Hawaii, help, hero, hide, hire, home, hours, importance, important, in, including, Instead, IT, items, job, Johannesburg, join, Juergen, just, largest, last, late, later, like, lost, lounge, Lufthansa, Lufthansa German Airlines, Machine, major, major airlines, Make, Manage, Market, member, minutes, mistake, most, Ms, name, nbsp, needs, News, News articles, Nice, Non, number, numbers, offering, office, only, Operating, out, passengers, People, People in Travel, personal, phone, Place, planes, presentation, published, publisher, received, relations, request, responded, s, said, saying, second, senator, serious, service, shortcomings, show, showing, shows, South, South Africa, South Africa travel news, speak, staff, Star, Star Alliance, start, Steinmetz, supervisor, sure, Swissport, system, talk, text, The Trade Show, The World, time, to, TO DO, today, told, town, Trade, trade show, Transportation News, Travel, travel market, traveled, Travelwire News, truth, trying, United, United Airlines, up, US, victim, way, weeks, went, were, Why, working, works, World, world travel, World Travel market, worth

TSA: New airport security scanner poses “privacy risks” to passengers

April 24, 2019 by Forimmediaterelease

US Transportation Security Administration (TSA) is demanding modifications of a new airport security system because it poses “privacy risks” to passengers by showing too much of them on display, a newly published document has revealed.

Following a demonstration, the Transportation Security Administration has requested changes to the contract because the scanner they received “has privacy risks associated with the Graphical User Interface,” says the document dated March 26 and made public by Quartz on Monday.

While the document provides no further details on the exact nature of the privacy risks, the TSA required the scanner’s manufacturer to add additional security features before it would consider using the device in a “live environment.”

Using another government database, Quartz identified the contractor – whose name is redacted in the document – as Virginia security firm ThruVision. The document refers to ThruVision’s TAC scanner, which the company describes as a “proven people-screening camera that sees any type of item.”

The device is supposed to be part of TSA’s “Future Lane Experience” (FLEx), an effort to speed up security checks that have become a major headache for passengers in many airports.

The Los Angeles County Metropolitan Transportation Authority partnered with the TSA last year to deploy ThruVision’s portable TS4 scanner, which the TSA claims to have vetted “extensively” prior to using it on LA commuters. It is unclear whether the TSA had similar concerns about the TS4 before the device was used in the field.

Revelations about the TSA concerns over the new scanner come after last week’s report by ProPublica that accused the agency’s current hardware of “discriminating” against African-Americans by misreading their hair, requiring a disproportionate number of pat-downs.

The ACLU slammed the TSA in 2009 for using scanning technology to conduct “virtual strip searches” that provided TSA employees with photos of passengers’ genitals, breasts and buttocks. More was revealed in 2010, when the Electronic Privacy Information Center (EPIC) published TSA documents which further detail the scanners’ invasiveness.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: American Travel News, Americans, and, Angeles, authority, Aviation News, aviation-website, Breaking Travel News, camera, center, changes, checks, claims, come, company, concerns, contract, contractor, County, current, demonstration, display, document, documents, effort, electronic, employees, environment, Epic, experience, Feature, Features,, firm, following, free, future, government, Government Affairs, in, information, information center, International Travel News, IT, LA, last, live, Los Angeles, major, march, Metropolitan, name, nature, New, new airport, newly, News articles, number, over, passengers, PAT, pat-downs, People, photos, Privacy, provides, public, published, received, report, revealed, risks, s, says, screening, searches, Security, showing, slammed, strip, strip searches, system, Technology, to, TO BE, tourism, Transportation, Transportation News, transportation security, Transportation Security Administration, Travel Technology News, Travelwire News, TSA, Type, unclear, up, US, used, using, Virginia, virtual, virtual strip searches, week, year

African Tourism Board Safety and Travel Security Expert Statement on TOPP

April 24, 2019 by Forimmediaterelease

African Tourism Board Safety and Security expert Dr. Peter Tarlow reminded all ATB members, security incidents around the world once again underline the need for African nations to promote and provide the best tourism security possible.

African Tourism Board President Alain St. Ange mentioned that after recent security challenges in Kenya, it remains the duty of Africa to stand with Kenya’s Minister Najib Balala, the CS for Tourism and with the Government of Kenya after the recent kidnapping of Doctors and Bomb Threats.

“Tourism is a success story in Kenya and they need, more than ever, their fellow friends and neighbors to spread this successes story,” the ATB president added.

Dr. Tarlow explained: “The best way for the African tourism industry to aid countries not only Sudan and Kenya as they face new tourism security challenge is by helping each nation in Africa to create a well funded and organized tourism security unit.

Each tourism security unit of TOPPs (tourism-oriented policing and protection services) will be experts not only in security but also safety and seek to protect a nation’s visitors along with its reputation and economies.

These units, be they composed of public or private security agents or private-private partnership, will help to assure tourists from around the world that travel to Africa is safe and secure.

They will be major players in promoting African tourism and when security mishaps occur they will aid their local tourism industry in a demonstration to the world that these are the exceptions and not the norm.

It is important to remember where that security is an essential element in tourism.  It is our moral duty and good business to work with both local governments and international organizations to assure travelers that Africa will receive them with open arms and a loving heart.

“Today, the African Tourism Board confirms that they stand with Africa ans specially now with Minister Balala the Kenyan Government and People of Kenya and will work with them as and when called upon”, concluded St.Ange.

Reference:
www.africantourismboard.com

www.safertourism.com 

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, arms, around the world, assure, ATB, Balala, best, board, bomb, bomb threats, Breaking Travel News, Business, challenge, challenges, concluded, countries, create, CS, demonstration, doctors, Dr, Dr. Peter Tarlow, duty, economies, Element, essential, expert, experts, explained, face, Feature, For immediate Release, friends, good, government, governments, heart, help, Helping, important, in, incidents, Industry, International, IT, Kenya, Kenyan, kidnapping, local, major, members, minister, Minister Najib Balala, Najib Balala, nation, nations, need, neighbors, New, new tourism, only, open, organizations, partnership, People, players, policing, president, private, promote, promoting, protect, protection, public, receive, recent, remains, reputation, s, safe, Safety, safety and security, secure, Security, security expert, seek, services, spread, St, st.ange, statement, story, success, Sudan, Tarlow, The World, threats, to, today, tourism, tourism board, Tourism Industry, tourism security, tourists, Travel, Travel & Tourism Organizations News, Travel Destination News, travel security, travelers, Travelwire News, units, visitors, way, work, World

  • 1
  • 2
  • 3
  • …
  • 34
  • Next Page »

Search




Recent Articles

  • Fraport to Purchase More Wind Energy
  • Christina Aguilera to Headline The Official EuroPride Valletta 2023 Concert
  • Championing the best in class at the IMEX Frankfurt Gala Dinner Awards
  • IMEX Frankfurt: How Did It Go?
  • Jamaica Welcomes Inaugural Frontier Flight from Dallas Fort Worth to Montego Bay
  • A New Chapter Begins: Sandals® Dunn’s River – Jamaica’s Newest Resort Opens in Ocho Rios
  • Seychelles’ Anse Source D’argent Claims Top Spot in the 2023 World’s Top 50 Best Beaches List
  • Global policy leaders gather to share changing perspectives
  • How Nature, Technology – and Baby Showers – Fuel Event Design
  • Fraport AGM 2023: Executive and Supervisory Boards Report to the Shareholders

Subscribe to daily email update

RSS eTN Articles

  • African Union and African Tourism Board to sign MOU
  • The Power Struggle within WTTC Continues – British Style
  • Africa Marks Six Decades of Political Independence
  • Jordan Tourism Board Awarded Order of Al Istiqlal of First Degree
  • Guam Medical Association Provides Clinics Listing for Stranded Visitor …
  • China Pledges $9.5M to Africa’s Second Largest Geopark
  • AnadoluJet Begins Istanbul – Rome Flights
  • National Roman Museum Opens “The Instant and Eternity”
  • Beauty Industry: Up Close and Personal
  • Live Toast to Roots Tourism

Archives

  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • January 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017
  • May 2017
  • April 2017
  • November 2016
  • October 2016
  • August 2016

Content

and Breaking Travel News Business CEO experience first free hotel Hotels in including Industry International International Travel News IT minister most New News articles only over People s said sandals The World through time to TO BE tourism Tours Transportation News Travel Travel & Tourism Organizations News Travel Destination News Travelwire News up We were WHO World World News year years

Copyright © 2023 · Metro Pro on Genesis Framework · WordPress · Log in