For Immediate Release

Where press releases are breaking news

Oman Airports to host World Travel Awards Grand Final 2019 at Royal Opera House Muscat

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World Travel Awards (WTA) has partnered with Oman Airports to host its highly-anticipated Grand Final Gala Ceremony 2019 on 28th November at the Royal Opera House Muscat. Leading figureheads and decision-makers of the global travel industry will attend the red-carpet gala reception in the beautiful Sultanate of Oman.

Dramatically wedged between soaring mountains and the Arabian Sea, the ancient city of Muscat is home to old forts, flower-filled parks and rich traditions.

Oman Airports, a government entity established as one of the key pillars in Oman’s tourism sector, will proudly host the prestigious ceremony at one of the country’s landmarks, The Royal Opera House Muscat. As an important arm of the Oman Aviation Group Companies, hosting the anticipated WTA event will further strengthen the tourism and transport sectors in the Sultanate.

Graham Cooke, Founder, WTA, said: “We are honoured to host our Grand Final Gala Ceremony 2019 in the Sultanate of Oman. From magnificent mountains and paradise beaches to beautiful deserts, Oman offers a wealth of incredible landscapes and travel experiences. I look forward to welcoming the world’s most senior decision-makers for our first ceremony in this incredible country.”

He added: “WTA has maintained its position as the industry leader for the past 26 years, consistently proving its value as the global benchmark for recognising excellence in travel and tourism. I greatly look forward to welcoming the world’s most senior travel industry figures to this incredible country for the culmination of our year-long search to find the world’s finest travel brands.”

Joining forces with renowned international bodies such as the WTA will further enhance the Sultanate’s position as a key regional player in the travel and tourism industry for both the business and leisure segments.

Sheikh Aimen bin Ahmed Al Hosni, Chief Executive Officer, Oman Airports said: “Hosting the WTA Grand Final Gala Ceremony also enables us to bolster our support for the Oman Aviation Group to strengthen the tourism and transport sectors and achieve the strategic goals of Oman 2040. Having approached international markets and strengthened our relationships with key players in the travel and tourism sectors over the years, we felt it our responsibility to support and host international events of such magnitude here in Muscat. Our sponsorship of this grand event will further enable us to attract global travel and tourism brands to visit Oman and see first-hand its true beauty and potential.”

Over the past year since the opening of its new terminal, Muscat International Airport, the Jewel of Oman, has witnessed considerable shifts in its prevailing approach to high-level service and travel experiences, which have enhanced the airport’s reputation at international levels. Significant achievements have led to the airport being awarded multiple times for its outstanding performance, winning ‘Middle East’s Leading New Tourism Development Project Award 2018’, ‘World Leading New Airport 2018’, and ‘Middle East’s Leading Airport 2019’.

Regional ceremonies on the WTA Grand Tour 2019 include Montego Bay (Jamaica), Abu Dhabi (UAE), Mauritius, Madeira (Portugal), La Paz (Bolivia), Phu Quoc (Vietnam). The winners of these regional ceremonies progress to the Grand Final in Oman when the winners of the prestigious World categories will be unveiled.

Minister Bartlett bats for regional tourism investment

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Jamaica’s Minister of Tourism, Hon Edmund Bartlett has reiterated his call on tourism investors to look beyond developing hotels while batting for regional tourism investment.

In a jovial welcome to some 300 investors from across globe gathered for the Caribbean Hotel Investment Conference & Operations Summit (CHICOS) at Secrets Wild Orchid Resort Wednesday night [November 13, 2019], Minister Bartlett made a pitch for them to invest in the heavily tourism dependent Caribbean region, but more so in Jamaica.

He expressed happiness at having them “here in Jamaica for us to talk a little bit about investment but more so to leave some contracts behind. We want to make sure that some new properties are established in the region.”

He said given that the Caribbean is the most tourism dependent region in the world, “This meeting of investors is of tremendous importance to us because what you’re doing is helping to enhance the wellbeing of the Caribbean by forcing investment in the key area that is driving the economy of the region.”

Through such investment, said Minister Bartlett, they would be helping to create jobs, to enable stability but more so, build the capacity of the people of the region to offer more.

He anticipated the two-day summit being spent “looking carefully not just as investment in the traditional sense … but I want us to look beyond rooms because for tourism to become truly inclusive and to enable the development and the enrichment of the people of the region, we have to invest on the supply side.” He reinforced that unless there was a building of the capacity to absorb the demand that tourism brings, “then tourism will be a negative industry in the region.”

Minister Bartlett noted that the region was both a heavy driver of foreign exchange as well as a heavy user and “and unless we create the linkages to stop the leakages of foreign exchange then the region will be poorer for tourism instead of being richer and so investment discussions must be to enrich the Caribbean and to create for us the opportunities to realize our best selves and to earn and achieve prosperity.”

Meanwhile, President of JAMPRO, Diane Edwards said apart from CHICOS there was no other major event in the Caribbean that focusses on investment in tourism. She said the Caribbean has long been an outstanding tourism destination “but we have not focused so much on the business side of things and that would be done over the next two days.”

Minister of Industry, Commerce, Agriculture and Fisheries, Hon Audley Shaw also welcomed the CHICOS delegates, noting that there were linkages between his portfolio responsibilities and tourism.

Chairman of the Caribbean Tourism Organization (CTO) and Minister of Tourism for St Lucia, Dominique Fedee and Bahamas Tourism Minister, Dionisio D’Aguilar also joined Minister Bartlett in wooing the tourism investors.

For more news about Jamaica, please click here.

4,800 room Sugarcane Bay multi-resort development to break ground early 2020

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Jamaica’s Minister of Tourism, Hon Edmund Bartlett has announced that Karisma Hotels and Resort is set to break ground in the first quarter of next year, for their 4,800 room multi-resort development project in St. Ann. The project represents a near US$1 billion dollar investment.

The popular luxury chain has 26 properties in Latin America, the Caribbean and Europe under several brands, including El Dorado, Azul, Generations, Sensatori and Nickelodeon.

Minister Bartlett, who made the announcement at the opening day of the Caribbean Hotel Investment Conference and Operations Summit (CHICOS) said, “This has been a long awaited announcement and I am pleased that with all the necessary approvals granted, this mega project will begin to get on the way.”

This will be a series of hotels in Llandovery in St. Ann and we are excited as this addition of rooms will ensure we remain on target to securing 15,000 rooms by 2021; bring more visitors and create more jobs.”

The Caribbean Hotel Investment Conference & Operations Summit (CHICOS) is reputed as the premier hospitality conference in the region. Having just completed its 8th edition, CHICOS brings together nearly 300 regional and international investors and operators, as well as the region’s leading decision makers.

Following a digital presentation of the Sugarcane Bay design, during the opening day of CHICOS before scores of local and international tourism industry investors, Vice President of Corporate Affairs and Business Development of Karisma Hotels and Resorts, Mr. Ruben Becerra, was firm in the chain’s excitement at finally getting the development underway.

Senior Advisor and Strategist for Tourism, Delano Seiveright noted that in addition to Bartlett, Prime Minister Andrew Holness; Minister Daryl Vaz; Shovel Ready Programme lead and Chairman of the Jamaica Tourist Board, John Lynch; JAMPRO and a raft of other key government stakeholders worked diligently in getting the large and multifaceted project to implementation stage thereby fully opening the door for the creation of thousands of new jobs and lucrative contracts for many local stakeholders.

Karisma Hotels & Resorts plans to operate 35 resorts worldwide by 2020, building on recent growth in the Caribbean and Mexico.

For more news about Jamaica, please click here.

Bahamas Ministry of Tourism and Aviation joins forces with VIP hotel and tour operator delegation for largest media blitz in BTO Canada history!

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The Bahamas Ministry of Tourism and Aviation delegates lead by Minister of Tourism, the Hon. Dionisio D’Aguilar, as well as numerous industry partners took media outlets and tour operators in Canada on a whirlwind tour of the Islands of the Bahamas, solidifying the messaging of the Bahamas being a viable destination for the Canadian tourists, despite the impact of Hurricane Dorian. “Following Hurricane Dorian, we felt that it was absolutely critical to come and let the Canadian market know that we are open for business and to introduce The Bahamas to new aspects of the Canadian market,” remarked Bahamas Ministry of Tourism Director General, Joy Jibrilu, “as far west as Vancouver, there is huge potential to market the country.”

Bahamas Ministry of Tourism and Aviation joins forces with VIP hotel and tour operator delegation for largest media blitz in BTO Canada history

Bahamas Ministry of Tourism and Aviation joins forces with VIP hotel and tour operator delegation for largest media blitz in BTO Canada history

Canada is the second largest country in the world and the second largest source market for visitor arrivals to The Bahamas next to the United States. Throughout the first seven months of 2019 an estimated 3.7 million Canadian arrivals to the Caribbean, Mexico and Central America representing a YOY increase of 4.3%. Canadian visitor arrivals to The Bahamas increased by 14% YOY in 2017-2018. During the months of January through September, Canadian arrivals paced 10.5% ahead of the same in 2018. “The tourism industry had an historic year in 2018 and has maintained momentum right up to Dorian’s arrival. International arrivals to the Bahamas increased by just over 13% in August, including 2.1% growth from Canada. Air capacity from Canada was up 7% and fall bookings were looking strong,” remarked D’Aguilar, “it’s not business as usual in the Bahamas- that will be years away but this is a major step to be present in the Canadian market to regain momentum.”

Joining this promotional expedition with the Bahamas Ministry of Tourism & Aviation included Fred Lounsberry, CEO, Nassau Paradise Island Promotion Board, Karin Salinas, Senior Vice President of Marketing for Baha Mar, Ana Cerna, Director of International Marketing for Rosewood Baha Mar, Bryan Gay Sr. Vice President of Sales at Atlantis Paradise Island, Sydney Engel, Director of Public Relations for Atlantis Paradise Island, Amy Mecl, Vice President Leisure Sales for Atlantis Paradise Island, Franco Pill Vice President of Business Development for Atlantis Paradise Island, Yasmine Strachan Director of Sales, Comfort Suites Paradise Island, Sobieda Feliz, Director of Sales Warwick Paradise Island, Phillippe Gringas, Associate Director of Sales, Grand Hyatt Baha Mar, Lilly Carr, Leisure Sales Manager, Rosewood Baha Mar, Cristina Diaz, Leisure Sales Manager, Melia, James Burrows, Group Sales Manager, SLS Baha Mar, Robert Garzaroli, Principle, Graycliff Hotel & Restaurant, Elaine and Brent Carnegie, Nassau Paradise Island Promotion Board, Regia Knowles, Director of Operations Sunrise Beach Club, Hedda Smith, Sales Manager, Superclub Breezes, L’Oreal Sweeting, Out Islands Promotion Board, Jeff Todd, Communications Manager, Grand Isle Resort & Spa, Barbara Dirnberger, National Sales Manager, Bahamas Paradise Cruise Lines, Carmel Churchill, Sales Manager, Grand Bahama Island Tourism Board, Barbara Spychalla, Operations Manager, Valentines Resort & Marina, William Saunders Jr. Director, Majestic Tours Bahamas, Juan Moss, CEO Leisure Travel and Tours, Michael Symonette, CEO, Bahamas Experience Tours, Juan Carlos Ruiz, Sales Manager Viva Wyndham Fortuna Beach, Craig Thomas Director of Sales and Marketing, Margaritaville Bahamas, Donne Nixon, Business Development Manager Sandals Resorts, Krista Cardona Sales Manager, Air Canada Vacations, Emily Spadafora, Andrei Losinski and Christopher Brothers, Sales Managers WestJet Vacations, Lorraine Brisbois corporate manager, Sunwing Vacations and Nancy Drolet Business Development Manager, Caribbean Tourism Organization.

Ministry of Tourism officials are hopeful that the media blitz will strengthen sales efforts and add an intimate appeal to the Canadian tourist to visit the Bahamas. “We’ve had a record-breaking year with the Canadian market, and we are looking to continue that trend.” stated Jibrilu.

Love is in the air on Grand Bahama Island

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Grand Bahama Island welcomed its first international destination wedding since Hurricane Dorian this past weekend.

Fay Rickhuss and Thomas Doyle from England were married in a beautiful ceremony at the Grand Lucayan Lighthouse Pointe Gazebo on November 9, followed by a reception on Spanish Main. The wedding group included some 28 guests, friends and family who accompanied the couple from England.

The bride and groom were determined to be married on Grand Bahama island, as the bride’s father had been treated at the Immunology Center some years ago. When their flights were cancelled, they opted to arrive on Balearia Caribbean Cruise Line.

The couple also started a hurricane fund for the island.

“We are thrilled that Fay and Tom chose to celebrate their vows here on Grand Bahama Island, and we wish them a long and happy life together,” said Ian Rolle, Acting Chairman, the GBITB’s Board of Directors. “This is a wonderful vote of confidence in our island, and we are grateful for their support.”

Jamaica ranked 2nd in the world for prioritizing tourism, says Bartlett

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Jamaica’s Minister of Tourism, Hon Edmund Bartlett says Jamaica has been ranked 2nd in the world for the prioritization of travel and tourism.

The ranking, which was done by the World Economic Forum through its Travel and Tourism Competitiveness Index (TTIC), highlights that Jamaica prioritizes tourism through government policies and legislation which enable growth of the sector.

Minister Bartlett, who made the announce at the Ministry of Tourism’s Strategic retreat at the Moon Palace Hotel in Ocho Rios today, said “This ranking falls in line with our consistent drive to create strategies that promote growth in arrivals, earnings and ultimately inclusive growth for our small players in the sector.

I am pleased that this ranking gives credibility to our effort as it shows tangibly that the government is doing all that it can to achieve this consistent growth n the sector.”

Published every 2 years by the World Economic Forum, the TTIC measures the Travel & Tourism Competitiveness of 140 economies. The measurement includes the set of factors and policies that enable the sustainable development of the Travel & Tourism sector which contributes to the competitiveness of the country.

Minister Bartlett added that, “Jamaica was also ranked 6th for the effectiveness of promotion and brand marketing. This augurs well for our digital transformation drive through the Jamaica Tourist Board, which has transformed the way we market brand Jamaica in the digital space. Both rankings mean that Jamaica is doing it right and the world is taking notice.”

TTCI 2019 results also indicated that air transportation, digital connectivity and international openness are advancing in a global context of growing trade tensions and nationalism.

For more news about Jamaica, please click here.

Guam Visitors Bureau teams up with local artist for ongoing mural series

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The Guam Visitors Bureau (GVB) is pleased to announce the non-profit membership corporation is working with local artist Lee Hiura San Nicolas to produce a series of murals around the island.

GVB has been a long-time supporter of the arts on island and sponsored numerous events to include Pow! Wow! Guam, Guam Art eXhibit (GAX), and Guam Spraycation. The Bureau has also encouraged the growth of art spots and linking businesses with local talent.

“GVB has been working with other local and international artists for many years to beautify our island. We’re proud to continue that effort by collaborating with Lee,” said GVB President and CEO Pilar Laguaña. “This project is all about creating art with purpose. We wanted to create murals that told a Guam story and will become new attractions for our visitors and residents to see. There are five prime spots that will have large scale murals in the coming weeks for everyone to enjoy.”

Two of the five murals have already been completed. San Nicolas has finished a mural of a large coconut crab or ayuyu in the village of Anigua close to the Federal District Court. The second mural that was done is of a Chamorrita girl, Cameron San Agustin, and large hibiscus flowers next to the old Blockbuster/ Oasis Empowerment Center in the village of Tamuning. The next mural project will be at Paseo de Susana with the last two murals to be finalized.

“As an artist, I work hard to create paintings that visually speak both to me and to my audience about the beauty and culture of our island,” said San Nicolas. “Art is a movement and I hope to inspire the younger generation of artists to show their love of Guam and pair it with their love for art. Si Yu’os Ma’åse’ GVB for supporting the local art scene!”

Guam Visitors Bureau teams up with local artist for ongoing mural series

lee san nicolas at work

Guam Visitors Bureau teams up with local artist for ongoing mural series

chamorrita girl mural

Guam Visitors Bureau teams up with local artist for ongoing mural series

ayuyu mural

San Nicolas has a “street island style” that aims to depict original culture fused with contemporary art flavor. He began his early career as a graffiti artist and has worked toward professional aspects of art in creative forms. His work is featured in galleries and throughout the local community. San Nicolas is a graduate of the University of Guam and majored in Liberal Arts.

Follow GVB on instagram @visitguamusa and Lee San Nicolas @thefueking for highlights on the mural project.

Source:http://www.visitguam.com

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Minister Bartlett proposes tourism crisis communication strategy for the Caribbean… Global Resilience Centre to formulate

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Jamaica’s Tourism Minister, Hon. Edmund Bartlett says that the Global Tourism Resilience and Crisis Management Centre has been tasked with developing a tourism crisis communications strategy which will help Caribbean nations ‘build back better’ following a disaster.

Speaking at the opening ceremony of a Tourism Crisis Communications and Disaster Risk Management event yesterday at the Jamaica Pegasus Hotel, the Minister said, “In responding to the call to build tourism resilience in the Caribbean, I am very proud that the region’s first resilience centre was recently established at the University of the West Indies, Mona Campus Jamaica.

“The Centre is going to focus heavily on crisis communication and will develop an official Tourism Crisis Communication Strategy. We believe that we have established ourselves to provide part of the institutional framework and the physical capacity that the region needs to implement and to have actualised some of the outcomes which we seek to have from our efforts,” he added.

The facility, which is the first of its kind, will assist with preparedness, management and recovery from disruptions and/or crises that impact tourism and threaten sector-dependent economies and livelihoods.

It is focused on deliverables including the establishment of an academic journal on resilience and global disruptions, the drafting of a blueprint for resilience, the creation of a resilience barometer and establishment of an Academic Chair for resilience and innovation. This is in keeping with the Centre’s mandate to create, produce and generate toolkits, guidelines and policies to guide the recovery process following a disaster.

“Building resilience will require a system-approach based on strengthening collaborations at the national, regional and international levels among tourism policymakers, lawmakers, tourism enterprises, NGOs, tourism workers, education and training institutions and general populations to reinforce institutional capacity to anticipate, coordinate, monitor and evaluate actions and programmes to lower risk factors,” said the Minister.

While the Centre has been created to assist all tourism nations across the globe, the Minister shared that the Caribbean is particularly vulnerable because it is the most tourism dependent region in the world.

“The most recent economic data indicate that the livelihood of one in every four Caribbean residents is linked to tourism. While travel and tourism contributes to 15.2 % of the region’s GDP in general and over 25% of the GDP of more than half of the countries. In the case of the British Virgin Islands, tourism contributes to 98.5% of GDP.
These figures underscore the importance of developing strategies for mitigating potential hazards that can destabilize tourism services in the region and cause long-term setback to sustainable growth and development,” he said.

During his presentation, the Minister announced that the Centre’s physical space is about 90% completed but is globally linked.

“Next week we go to Kenya to launch at the Kenyatta University, the first satellite centre for the Global Tourism Resilience and Crisis Management Centre and then we will head to Kathmandu in Nepal on the first of January to launch the second one. There are also a number of others, which will be launched in 2020,” he said.

The two-day event is being hosted by the Ministry of Tourism in collaboration with the IDB’s Environment, Rural Development and Disaster Risk Management (RND) Division and their Caribbean Country Department.

Over 50 local and regional experts in the field of tourism crisis management and communications and disaster risk management have participated in the event, which is taking place under the theme “Reinforcing Crisis Communication as a Critical Element of Caribbean Tourism Resilience and Disaster Risk Management.”

The event also forms part of part of the IDB’s series of consultations with authorities known as Regional Public Dialogue.

For more news about Jamaica, please click here.

Good news for The Bahamas

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The Islands Of The Bahamas continue to be a leading destination for travelers around the world. While the Caribbean, as a whole, is showing a positive forward booking situation for the next three months, The Bahamas is showing even more demand than expected, with new airlift to Nassau being added from major hubs across the globe. In other exciting news, The Bahamas was recently named Top Island in The Caribbean by Condé Nast Traveler’s 2019 Readers’ Choice Awards.

NEWS

The Bahamas Have Rebounded – The latest ForwardKeys survey showed The Bahamas are rebounding faster than expected following Hurricane Dorian. Just one month after the hurricane, The Bahamas’ tourism numbers reached 80% when compared to pre-hurricane tourism volumes. The Caribbean, as a whole, is expecting a 1.4% increase in arrivals from November – January compared to last year.

Grand Bahama Island Is Open for Business – One of the islands hit by Hurricane Dorian is ready to welcome tourists. The Grand Bahama International Airport will re-open to international flights on November 15, 2019. Many hotels on the island have re-opened and cruise ships resumed calling to the island as early as September 27.

United Airlines Adds Non-Stop Service between Denver and Nassau – United Airlines have added Saturday-only non-stop service from Denver to Nassau. The service begins March 7, 2020 and continues through August 15, 2020.

British Airways Increases Non-Stop Service between London and Nassau – Beginning March 29, 2020, British Airways will operate non-stop service between London Heathrow and Nassau every Tuesday. British Airways will now offer non-stop service between London and Nassau Mondays, Tuesdays, Thursdays, Fridays and Saturdays.

Bahamas Paradise Cruise Line’s New Nassau Offering – Bahamas Paradise Cruise Line introduced its popular cruise and stay program to Nassau. Departing from the port of West Palm Beach, passengers can choose from a two or six night stay at participating resorts in Nassau, including SLS Baha Mar, The Melia Nassau Beach All-Inclusive or Comfort Suites Paradise Island. Over 250,000 stayover guests are expected to arrive to in The Islands Of The Bahamas in the next year.

MOT POST DORIAN OPEN FOR BUSINESS COVERAGE

• PR Results By The Numbers:

60+ media interviews and requests fulfilled
200+ placements pitched and secured featuring “Islands Open for Business” messaging
917MM+ positive media impressions generated, and counting.

AWARDS

The Bahamas Awarded in Condé Nast Traveler’s 2019 Readers’ Choice Awards – The Islands Of The Bahamas placed tenth in Condé Nast Traveler’s 2019 Readers’ Choice Awards for the Top 10 Islands in The Caribbean & Atlantic. Despite the trying hurricane season, The Islands continue to be a leader in Caribbean travel.

Minister Bartlett: Tourism Working Group report to help shape new architecture for subsectors

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Jamaica’s Tourism Minister, Hon. Edmund Bartlett has announced that findings from the just concluded Tourism Working Group (TWG) report are ready and will be used to help shape a new architecture for the tourism subsectors.

The Tourism Working Group, established in July 2018 and lead by PricewaterhouseCoopers Senior Executive, Wilfred Baghaloo, was set up to review a range of issues within the sector including the Economic Partnership Agreements (EPA), work permits, ground transportation and entertainment, among others.

The intent of the report is to suggest the way forward for the industry and provide a series of recommendations for strong legislative and policy reforms.

Minister Bartlett, who made the announcement yesterday at a TWG meeting said, “We recognize that global changes in the industry have impacted the business arrangements for some of our indigenous players in various subsectors. The report has highlighted the need for us to retro fit and re-examine our own processes and see how our practices and models are faring against the new disruptive business models.”

The report includes over fifty (50) recommendations that can assist in informing national policies to build stronger partnerships and support for Jamaican businesses.

“Since we established the TWG, there has been several key meetings with foreign and local stakeholders as well as research on other tourism destinations to understand their policy framework.

This is with a view to creating a new architecture that will help build capacity for our suppliers to compete more effectively in an ever changing industry so they can do more and earn more,” added Minister Bartlett.

Co-Chairman of the TWG, Wilfred Baghaloo anticipates that “The next phase of the project will involve consultations among the various ministries and enactment of policies at the local level. Thereafter, there may be meetings with international representatives to discuss the way forward.”

The Minister noted that the findings would be reviewed thoroughly and a number of consultations would take place with relevant stakeholders before the findings are released to the public and any action is taken.

“We are happy that you were able to apply the level of rigour to the investigations which have now concluded with this document. We are excited to peruse it and look carefully on how we can apply some of the recommendations that you have made. We need to have further discussions with stakeholders, because we recognise that it is not going to be a one-glove fit all situation, but we certainly want to fit it right so that we protect the local sector, which is critical to us,” said Minister Bartlett.

He expressed gratitude to the team, which is chaired by Tourism Linkages Council head and Hotelier, Adam Stewart. As well as members such as: Prominent Business leaders, Michael McMorris and Godfrey Dyer; Jamaica Hotel and Tourist Association (JHTA), President, Omar Robinson and Senior Executive, Nicola Madden-Greig; President of the Jamaica Cooperative Automobile and Limousine Services (JCAL), Brian Thelwell.

Other members include: Jamaica Vacations, Chairman, Bert Wright; National Craft Traders and Producers Association, President, Melody Haughton-Adams; Tourism Product Development Company (TPDCo), Executive Director, Dr. Andrew Spencer and representatives from the Ministry of Culture, Gender, Entertainment and Sport; Ministry of Labour and Social Security; Passport, Immigration and Citizenship Agency (PICA) and the Ministry of Tourism.