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Dusit International makes its grand debut in Qatar

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With a view to capture major market share in Qatar’s hospitality sector, Dusit International, one of Thailand’s leading hotel and property development companies, is set to make its Qatar debut with the launch of Dusit Doha Hotel on 25 April 2019.

Located in the heart of Doha’s vibrant West Bay area, adjacent to the breezy Corniche, Dusit Doha Hotel is a five-star modern oasis only 20 minutes by car from Hamad International Airport, and just a five-minute walk from Doha Exhibition and Convention Centre, the City centre Mall and The Gate Mall, making it a perfect stopover for business and leisure travellers alike.

Designed to provide luxury experiences at excellent value, the full-service property comprises 261 well-appointed guestrooms and suites and 96 elegant apartments for short- and long-stay guests. Dusit’s unique brand of Thai-inspired gracious hospitality, honed and developed over more than 70 years, ensures guests can expect memorable, personalised service delivered with genuine care, warmth and respect. Rooms and suites at Dusit Doha Hotel are designed to provide the utmost in comfort and convenience, with expansive living areas ranging in size from 41 sq m for a Superior Room to 131 sq. m for a Suite. Apartments are available in one-to three-bedroom configurations and provide spacious living areas ranging from 95 to 193 sq. m.

Leisure and recreation facilities include a rooftop swimming pool, children’s pool, and a sundeck area offering panoramic views of West Bay. Guests will also find a wealth of dining outlets to choose from, including three restaurants, a classic French café, and a relaxing rooftop lounge.

Ready to welcome guests by the hotel’s opening date is Taste, a contemporary all-day dining restaurant serving tantalising dishes from around the globe and also hosting regular theme nights. This will soon be joined by Dusit’s signature Thai restaurant, Benjarong, which serves Royal Thai cuisine made using the finest local and imported ingredients.

Other upcoming outlets include Antoinette’s Café, bringing a taste of Europe to Doha via fresh French pastries and other baked treats, and The House, offering premium steaks and seafood.

Ideal for weddings, corporate meetings, and memorable social gatherings, the hotel also offers a versatile 574 sq. m ballroom which can accommodate up to 500 people. Spacious and bright with abundant natural light, this atmospheric venue features its own private terrace and can be divided into two smaller venues, each with a separate entrance.

Dusit’s signature Devarana Spa is also set to open at the hotel, offering a wide range of luxury massage therapies and wellness treatments conducted in elegant, private treatment rooms. Designed to promote maximum relaxation, the elegant spa will occupy the entire 29th floor of the hotel, offering separate male and female sections.

“A modern oasis for people to meet, dine, stay and relax, Dusit Doha Hotel delivers the ultimate in luxury and comfort for locals and international visitors alike,” said Mr Gerhard Stutz, Cluster General Manager, Dusit Doha Hotel. “Qatar is one of the fastest growing countries in terms of tourism, and its reputation as a destination of choice is only set to be cemented further when the FIFA World Cup is held here in 2022. As such, there could not have been a more opportune time to launch Dusit Doha Hotel. We now look forward to delighting guests with our unique brand of Thai-inspired gracious hospitality while positioning the hotel as the market leader in Doha.”

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Moscow selected to host annual GSMA Mobile 360 Series event

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Eurasia conference, a regional event held as part of the activities of GSMA (Global System for Mobile Communications Association), will be held in Moscow, October 8-9 2019.

The decision to host the event in Moscow was adopted as a result of an active work of the Russian Convention Bureau which provided the proposal for venues, and organized an inspection visit for representatives of the international association.

The event will be held in Moscow for the second time, following the successful launch in 2018 which gathered over 600 attendees from 21 countries and 52% were Director-level and above.

In 2019, the conference and exhibition will bring together over 600 policymakers, regulatory authorities, international organisations, Mobile Network Operators, mobile technology solution providers and broader ICT ecosystem players from Russia, the CIS region and the international market leaders in 5G technology. The event will be held at the Lotte Hotel Moscow.

Anton Kobyakov, Advisor to the President of the Russian Federation, said: “The sphere of mobile and high technologies plays a key role in stimulating economic growth, attracting foreign investments and increasing global competitiveness through development of science and technology. Adding more industries to the list of events organized by the Russian Convention Bureau will not only facilitate the development of corresponding areas of the real economy sector but also help create the image of the country on the international arena as one of the most meaningful players on the market of the event industry.”

Alexey Kalachev, Director of the Russian Convention Bureau, said: “We use various tools of working with international associations as we work to attract various business events to Russia. We are ready to offer universal and customized solutions that will correspond to the needs and expectations of conference organizers of various scale in different industries.”

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Barbican beefs up sales team

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The Barbican, a conference and international arts venue located in London, has appointed Jenny Waller as head of sales. The expanded role will see Jenny managing the growing sales team, which includes a renewed focus on international and association markets. Jenny will be supported in her role by the newly-appointed deputy head of sales, Charlie Smith.

Jenny has been promoted from the role of senior account manager within the Barbican team, where she has already achieved a number of significant wins for the world-leading arts and conference venue. These include major corporate and association events due to take place over the coming 24 months. Prior to working at the Barbican Jenny spent four years developing industry knowledge and expertise at Park Plaza Hotels.

Charlie returns to the Barbican, where he worked as an account manager for two years between 2016 and 2018. Other experience includes time developing sales skills at both Dreamland and HMS President.

“The Barbican is going from strength to strength,” commented Jackie Boughton, head of business events at the Barbican. “Last year we opened and showcased our new cinema offering, comprised of two cinemas and supporting food and beverage, as well as exhibition or networking space capable of seating up to 150 for conferences, meetings and private screenings. When added to our wider offering it makes the Barbican one of Europe’s most comprehensive venues. This in turn has led to an increase in both association and international bookings. Jenny has been instrumental in that success over the last year and was therefore the perfect choice to take on the demanding role leading our sales team. It is also a real pleasure to welcome Charlie back to the team – his in-depth knowledge of the venue is already having a significant impact on new business development.”

Jenny responded by saying: “This is a new and exciting challenge for me. Over the course of the next year I am particularly looking forward to working alongside our association specialists as we develop that market, whilst supporting our work with a strong presence at major international trade shows and events. The UK of course remains our core market and we are delighted by the ongoing support we receive from domestic clients booking direct or via our agency partners. However, there is still significant opportunity for us to develop internationally – particularly given our ability to partner with the Barbican International Enterprises team to deliver truly inspiring content and theming. The addition of Charlie to the team ensures we have the ongoing experience and depth of knowledge needed to deliver to the highest standards for our clients.”

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Malta, where Game of Thrones all began, plays host to the 5th Annual Valletta Film Festival

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Malta, the first location for Season One of  Game of Thrones, plays host to the annual  Valletta Film Festival (VFF), June 14-23, presented by the Film Grain Foundation. This year will mark the Fifth Anniversary of this exciting film lovers’ event. During the ten-day event, Valletta will be transformed into a live cinema with screenings and events taking place in historic buildings and outdoor venues including Pjazza Teatru Rjal and Pjazza San Ġorġ. Over the years, the streets of Valletta hosted various international productions like World War Z, Assassin’s Creed, The Count of Monte Cristo, Game of Thrones and Murder on the Orient Express.

Pjazza Teatru Rjal/Photo courtesy of Film Grain Foundation – Ali Tollervey

The VFF attracts more than 10,000 visitors and is the largest cinematic event in Malta. “What makes Malta a unique setting for a film festival is that the Maltese Islands themselves are world famous for film production,” said Oliver Mallia, Co-Founder and Co-Director with Slavko Vukanovic, both film producers in their own right. “Movie buffs can visit locations used for the sets of such headliners as the Game of Thrones, and blockbuster films including Gladiator and Troy.”

Malta offers Valletta Film Festival goers a transformative experience, witnessing where major blockbusters have been filmed while at the same time watching a number of Europe’s newest films. The festival will screen over forty feature films, twenty-four short films, and organizes many different master classes and workshops.

Pjazza San Ġorġ/Photo courtesy of Film Grain Foundation – Ali Tollervey

VFF 2019 will introduce the first Cinema of Small Nations Competition open to feature-length and short films from small countries in Europe and the Middle East. This competition will put a spotlight on the reality of cinema in small nations, and will highlight the abundance of talent and creativity that is often seen in films produced by filmmakers in these countries.

Michelle Buttigieg, Malta Tourism Authority representative in North America, noted “Film Tourism is trending and very popular with American and Canadian tourists who love to travel for film festivals as well as visit the locations of their favorite movies or TV Series. Malta’s movie sets include the iconic Popeye’s Village which is still one the Islands’ most popular tourist attractions, to the hottest HBO show, Game of Thrones, which started in Malta.”

For the VFF 2019 #VFF5 program visit https://www.vallettafilmfestival.com/

To purchase VFF 2019 passes visit https://www.vallettafilmfestival.com/2019-festival-pass-tickets/

About Malta

The sunny islands of Malta, in the middle of the Mediterranean Sea, are home to a most remarkable concentration of intact built heritage, including the highest density of UNESCO World Heritage Sites in any nation-state anywhere.  Valletta built by the proud Knights of St. John is one of the UNESCO sites and was the European Capital of Culture for 2018. Malta’s patrimony in stone ranges from the oldest free-standing stone architecture in the world, to one of the British Empire’s most formidable defensive systems, and includes a rich mix of domestic, religious and military architecture from the ancient, medieval and early modern periods. With superbly sunny weather, attractive beaches, a thriving nightlife and 7,000 years of intriguing history, there is a great deal to see and do.

MTA US Editorial Contact:

The Bradford Group

Karen Hoffman/ Bianca Pappas

Tel: (212) 447-0027

Fax: (212) 725 8253

E-mail: info@bradfordglobalmarketing.com

The Andaman, a Luxury Collection Resort, Langkawi welcomes team of Epicurean Authorities

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The Andaman, a Luxury Collection Resort, Langkawi announced the appointment of two new leaders who will work in tandem to heighten the dining experiences that The Andaman have to offer. As newly-appointed Epicurean Authorities of The Andaman, Quinn Pu and Stefano Micocci aim to bring global collectors from all walks of life an epicurean journey worth adding on to their collection of memories.

Quinn Pu, a Chinese national, was appointed as the new Director of Food and Beverage. With a plate full of both hotel and resort experiences in Food and Beverage, Quinn will oversee and lead the whole Food and Beverage department within the resort while driving revenue growth and guest satisfaction, maintaining The Andaman’s 6 unique dining venues and bars as one of Langkawi’s leading venues to have an exceptional meal.

With over 15 years of working experience, Quinn had had experiences in the United States, Ireland and various location in his homeland, China before being appointed to open The Ritz-Carlton in Jiuzhaigou, China in 2017, where he was in-charge of leading the pre-opening F&B team in the mountain resort.

The Andaman marks Quinn’s first assignment in Malaysia. “Malaysia is quite popular in China and I am most excited about the food scene. I look forward to see how the unique food culture can inspire me, not just for my work but in life as well,” says Quinn.

Hailing from Italy, Stefano Micocci was recently appointed as the Executive Chef of The Andaman. With 20 years of culinary experience, Stefano started his culinary journey around various regions of Italy before venturing to the Middle East and subsequently to Malaysia.

“Malaysian cuisine is unique. What attracts me is how each dish has a unique blend of different spices with distinctive flavors that explode in your mouth,” say Chef Stefano. “Every dish also has a story behind it and I find that inspiring. With a story, comes characters and emotions – making people feel as they eat, and that is what I look for when I am creating a new recipe.”

“The Andaman has always been a front-runner in innovative dining on the island, setting benchmarks and best practices in both curating memorable experiences as well as sustainability,” says Carlos Tarrero, General Manager of The Andaman. “With these new Epicurean Authorities on board, I am confident that we will be able to push the boundaries even further in being the pioneer on the island.”

The Andaman raised the bar in unique sustainable dining when the resort’s signature seafood restaurant Jala was launched in 2013. With its one-of-a-kind sand-flooring, rustic design and natural ambience, Jala enables guests to take in the beauty of nature whilst enjoying fresh seafood dishes specially curated by culinary maestros in Jala, complemented by exceptional Malaysian hospitality.

To ensure the freshest catches arrives daily on the shores of The Andaman, Jala has also partnered with the local fishermen, thus assisting Langkawi’s small businesses. Every afternoon, guests can look forward to walk down the beach to watch the chefs of Jala in action dealing and negotiating with local fishermen on the purchases of fresh seafood.

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Norwegian Sun returns to Port Canaveral  for second year of Cuba cruises

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Norwegian Cruise Line’s Sun returns to Port Canaveral today for a second season of popular cruises from the Port to Cuba, as well as excursions to the Bahamas.

Starting Monday, April 15, the Norwegian Sun, which in 2018 became the first homeported cruise ship to sail from Port Canaveral to Cuba, will offer four-, five- and seven-day cruises to Havana, Cuba, with select sailings also calling to Key West during its four-day cruises. Ports of call during the Sun’s five- and seven-day voyages include Key West, Nassau, Bahamas, or Norwegian’s private island beach at Great Stirrup Cay, Bahamas.

“We are excited that the Norwegian Sun is returning for another season of cruises to Cuba,” Port CEO Capt. John Murray stated. “More than 30,000 guests sailed on cruises from the Port to Havana last year, and we’re pleased to be hosting more sailing opportunities this summer season.”

The 1,936-guest vessel will kick off its summer sailing season this afternoon with a three-night voyage to Key West and Grand Bahama Island, Bahamas.

For its four-night Cuba cruises, the Sun will depart the Port each Monday during the summer sailing season and return each Friday. Three-night cruises to the Bahamas sail on Fridays and return on Mondays.

In Cuba, the Sun will berth in Havana Harbor in the heart of Old Havana, a UNESCO World Heritage site. Guests can experience the culture and history of Cuba with OFAC (U.S.Treasury Office of Foreign Assets)-compliant shore excursions.

Built in 2001, the 78,309 gross-ton Sun underwent an extensive three-week dry-dock refurbishment in May 2018, emerging with updated staterooms, restaurants and public spaces, as well as three new venues – Los Lobos Cantina, Bliss Ultra Lounge and Spinnaker Lounge. The cruise ship offers 14 dining options, bars and lounges, onboard shopping, the Mandara Spa, the Sun Club Casino and entertainment. All guests sailing aboard the Norwegian Sun’s Cuba or Bahamas cruises from Port Canaveral can enjoy unlimited complimentary beverages included in their cruise fare as a part of the ship’s all-inclusive program.

The Sun, which was homeported at Port from 2010 to 2012, will be berthed at Cruise Terminal 10 as it was in 2018. CT-10 recently received more than $35 million in renovations.

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Ottawa Tourism launches ThinkOttawa ambassador program

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Ottawa Tourism, Shaw Centre and Invest Ottawa are collaborating to launch a program to bring more conferences and conventions to Canada’s capital city through the creation of local ambassadors. In addition to attracting potential ambassadors, the ThinkOttawa program also offers a number of solutions and support services to help win and deliver events across the city.

The program appeals to potential ambassadors by asking if they are trailblazers in their industry and wish to be the sort of leader that leaves a legacy. In particular, to increase engagement, ThinkOttawa highlights four key benefits to becoming an ambassador:

• Raised Profile – hosting an international conference can heighten the visibility of an ambassador’s work – whilst potentially generating additional research funding.

• Impact an Industry – with many international events only ever visiting a city once, it is an opportunity to leave a legacy in the ambassador’s industry and the city as a whole.

• Networking – ambassadorship provides a unique opportunity to expand networks, develop relationships and build research partnerships locally and across the world.

• Recognition – be recognised for their efforts in championing an event at annual awards attended by peers, government leaders and other industry experts.

The program also demonstrates how much support Ottawa Tourism, Shaw Centre and Invest Ottawa can offer ambassadors throughout the organising process:

• Bid Development – ThinkOttawa will work with ambassadors to prepare a customised and polished bid document and presentation.

• Venue and Accommodation – as destination experts the ThinkOttawa team will recommend and source proposals from venues and accommodation providers.

• Government, Community and Partnership Support – letters of support can be obtained from key stakeholders, partners and municipal government where applicable to help both the bid and organising process.

• Marketing and Promotional Materials – access to promotional photos and videos that showcase the city and its unique offerings will help in the initial bid process as well as securing attendance at the event itself.

• Financial Support – Ottawa Tourism offers funding programs designed to assist eligible organisations with exhibition and meeting space rental costs as well as other areas of expenditure.

“Ambassador programs are not unusual in the world of association conferences and congresses but we wanted to go the extra mile and create a truly bespoke offering for those individuals wanting to get involved,” comments Ottawa Tourism’s Vice President, Meetings and Major Events, Lesley Mackay.

“Specifically, we are looking to help those individuals become leaders, share knowledge, connect, introduce ThinkOttawa and identify opportunities for the city. As Canada’s capital we are home to national and international association representatives all looking to host events in creative and inspiring spaces. We want to show them why Ottawa is the perfect destination and how easy it is to hold events here.”

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Visitors to Walter E. Washington Convention Center encouraged to ask Alexa

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Through a strategic partnership between Events DC, the official convention and sports authority for the District of Columbia, and Volara, the voice hub for the hospitality industry, visitors to the Walter E. Washington Convention Center are finding their way around the facility and hosted events easier than ever before through an ever-familiar voice.

The new voice-based wayfinding solution atop Amazon Alexa is powered by Volara’s market-leading enterprise-grade conversation management technology. Inside the 2.3 million-square-foot building sits wayfinding kiosks that host the voice assistant. Visitors are encouraged to ask Alexa about happenings within the convention center and ask where to find meeting spaces, food-and-beverage outlets, the closest shoe shine, the business center and more. More than 50 kiosks featuring the Volara-powered solution on Amazon Alexa will greet visitors, and voice commands will extend outside the facility to local businesses, services and attractions.

“At the Walter E. Washington Convention Center, we aim to provide our customers with a memorable experience,” said Samuel Thomas, senior vice president and general manager of Events DC. “Most people are tech savvy, and they want to have real-time access to the information they need in a format they are most accustomed to using. We partnered with Volara to provide wayfinding on voice command. Now event goers can get their questions answered quickly without having to seek out staff; it’s quick and efficient. We aren’t replacing face-to-face employee interaction – customer service is our core value and the reason we engaged in this project. This voice technology enables us to scale personal service and gives our customers the option to get information their way. It’s exciting.”

Wayfinding is just the first step. Thomas said his team is working with Volara to add more commands to the voice assistant with the goal of personalizing experiences for visitors. Show organizers can customize or brand kiosks strategically placed in their event locations. Volara’s conversation management engine will then be leveraged to respond to voice prompts for each event. The convention center is considering selling kiosk sponsorships as a value-added service. An automobile manufacturer, for example, may want to sponsor all kiosks in the Convention Center during The Auto Show, providing a good revenue stream for the facility and making the event more interactive, informative and fun.

“When we tell customers about this voice initiative, they get really excited,” Thomas said. “We are always trying to find ways to reinvent ourselves and provide better services for customers, and technology is at the core. Recently we added smart furniture to the public areas that contain USB ports or standardized plugs to keep people connected. We are one of the first convention centers to offer free WiFi. And, through our strategic partnership with Digital Conventions, we now have the most robust digital signage program in the country. This voice project with Volara is yet another added service that we are providing to our customers. With the flexibility of Volara’s software, the sky is the limit.”

Lasan Coger, general manager of Digital Conventions, said he was intrigued when Thomas approached him about the wayfinding by voice command initiative. “A collaborative team from Events DC, Digital Conventions and Volara met and put our minds together to see how we could launch this program. It was challenging to get to where we are today, but everyone involved loved the challenge, and more importantly, we love the product. When we see the responses from attendees at our events, it validates what we are doing, and we can’t wait to expand this program.”

Volara provides platform agnostic voice-based conversation management software and a secure integrations hub to the hospitality venues. Its software turns the leading consumer voice assistants (Amazon Alexa, Google Assistant and IBM Watson) into a business tool that drives more efficient customer service, influences visitors’ behaviors, and improves net promoter scores. Volara is a launch partner for both Google Assistant Interpreter Mode and Alexa for Hospitality.

“We are thrilled to bring wayfinding on voice command to the Walter E. Washington Convention Center,” said David Berger, Volara CEO. “We see Convention Centers, Casinos, Malls, Stadiums, Amusement Parks or any venue that can benefit from wayfinding as an exciting vertical for Volara. This successful deployment is proof that Volara-powered voice assistants can make a venue more visitor friendly, easier to navigate and more efficiently operated. Today we have a waiting list of convention centers that are eager to deploy our solution. The interest is overwhelming.”

To learn more about Volara-powered voice assistant programs, visit volara.io.

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WTTC Summit 2019 Seville: The Untold Story

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The World Travel and Tourism Council just finished their annual summit 2019 in the Spanish City of Seville.

A record number of delegates listened to presentations from top leaders in the largest industry in the world. All of this was live streamed except for the conversation everyone had waited for with former US President Barak Obama. Perhaps the $4,000.00 price tag for non-members required the organizer to shield the former president from public listeners.

eTN reached out to about 100 of the CEO’s, delegates and ministers that attended the 2-day event last week and everyone said the networking opportunities at WTTC summits to have top people meet with other top people is the real value here. Some delegates only attended the opening and the Obama session and met in the hallways, at side venues with business partners, fellow ministers.

Big business is done this way. It starts often with an exchange of ideas and can trickle down to billion-dollar transactions.

This is the place a CEO can have a cup of coffee with a fellow CEO from a competing company.

Former Seychelles Minister of Tourism, Civil Aviation, Ports and Marine of Seychelles Alain St. Ange, who now leads his own consulting company met with Kenya Tourism Minister Najib Balala consolidating the working cooperation between the two tourism personalities.
St.Ange and Balala have been friends for a number of years and both men are seen as continent leaders in the field of tourism.  Alain told eTN about his exchange with the First Lady of Kenya who delivered her speech at the WTTC summit.
St.Ange said:  “Minister Najib Balala of Kenya and me are expected to meet again in Nairobi shortly to discuss tourism and the development of tourism in Africa.”
WTTC is a different event, an event of changemakers and networking hiding behind the facade of top-notch presentations and opportunity for every destination that is hosting such a high-level event.

 

 

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5 places to visit on your bucket list

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While everyone’s ultimate travel bucket list is different, there are certain destinations that really shouldn’t be missed, from American and Canadian destinations to places around the world, including these.

Ireland

The Emerald Isle is truly magical, even if leprechauns aren’t real, or are they? You can visit the Leprechaun Museum in Dublin to find out, but the highlight here is the scenery, and the castles, the music, the people. Visit ancient sites like Newgrange, even older than Stonehenge, constructed in 3200 BC, making it older than even the Great Pyramids of Giza too. Haunting castles and castle ruins dot the lush, green landscape, and there are beautiful beaches along the rugged coasts. Some of your favorite times might be found in the pubs, many of which host live music almost every night of the week, along with plenty of Guinness and craic.

Nashville, Tennessee

Music lovers especially should visit Nashville. Known as the “Music City,” it’s home to hundreds of live music venues that draw well-known names as well as up-and-coming artists. And, while you’ll find plenty of country, that’s not all. Its most famous venue is Grand Ole Opry, and at the historic Ryman Auditorium, visitors can even attend a live recording. The city also boasts a booming rock scene, with venues big and small, including The Basement, an intimate venue hosting everything from metal to acoustic shows.

Grand Canyon National Park, Arizona

America’s top attraction with foreign visitors, the Grand Canyon is one of the seven wonders of the natural world. Up to 18 miles wide, a mile deep and 227 miles long, the canyon walls are made up of a stunning array of colors and erosional forms, made even more impressive at sunrise and sunset. You’ll want to do more than peer over the edge, though. You can enjoy an unforgettable adventure by riding a mule to the bottom, or head out to explore one of its more remote regions, making the long but rewarding trek to gaze at one of the world’s most breathtaking sights, Havasu Falls.

Antarctica

The ultimate bucket list destination, when your vessel gets through the waters of Orne Harbor, you’ll be welcomed by hundreds of squawking penguins tending their young in a desolate frozen landscape where iceberg peaks soar as much as 300 feet from of the sea. Minke and humpback whales, fur and leopard seals, are just a few of the other creatures you’re likely to encounter in one of the world’s last true frontiers.

Iceland

While its name might lead you to believe that it’s all about icy landscapes here, it’s anything but. The winters are similar to what you’d experience in major cities on America’s east coast, and the summer months are incredible with countless roaring waterfalls and hot springs in an otherworldly place of epic fairytale proportions. Soak in the legendary Blue Lagoon with its milky blue mineral-rich waters, or head to one of the more remote hot springs where you can soak in seclusion.

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