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World Tourism Awards 2019 presented to Matthew D. Upchurch of Virtuoso, Asilia Africa, Nikoi Island/ The Island Foundation and Me to We

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The 2019 World Tourism Awards were presented today, November 4, 2019, during the opening day of WTM London at Excel London. The honorees were Matthew D. Upchurch of Virtuoso, Asilia Africa, Nikoi Island/ The Island Foundation and Me to We (we.org). Peter Greenberg, CBS News Travel Editor and multi-Emmy award-winning investigative reporter and world-renowned travel expert, hosted the Awards presentation.

The World Tourism Awards, now celebrating its 22nd Anniversary, is co-sponsored by The New York Times, United Airlines, The Travel Corporation and Reed Travel Exhibitions. Inaugurated in 1997, the World Tourism Awards were established to “recognise individuals, companies, organisations, destinations and attractions for outstanding initiatives related to the travel and tourism industry, and in fostering sustainable tourism and developing programmes that give back to local communities.”

Presenting the Awards on behalf of the sponsors were: Patrick Falconer, Executive Director, The New York Times;Shannon Guihan, Chief Treadright and Sustainability Officer, The Travel Corporation; Bob Schumacher, Managing Director Sales, UK, Ireland and Off-Line Sales, United Airlines and Jeannette Gilbert, Head of Marketing & Communications WTM Portfolio, Reed Travel Exhibitions.

The World Tourism Awards honored Matthew D. Upchurch, CTC, Chairman & CEO of Virtuoso, in recognition of Virtuoso’s commitment to sustainable tourism practices; and its mission to make sustainability a greater factor in consumer choice when traveling – to preserve, protect and advance the local culture, environment and economies of the lands they visit and to increase success for those who are dedicated to travel as a force for good. Accepting the Award was Matthew D. Upchurch, CTC, Chairman and CEO of Virtuoso.

A World Tourism Award was also presented to Asilia Africa, in recognition of Asilia’s multi-pronged approach to make a positive impact on the local communities, wildlife and vital ecosystems of East Africa. Through this holistic approach, they are able to empower these crucial wilderness areas as well as the people who call them home. Fiona Herring, Agent Relationship Manager- Europe, accepted the Award on behalf of Asilia Africa.

Nikoi Island/ The Island Foundation also received a World Tourism Award in recognition of Nikoi Island and its commitment to sustainability by having a positive impact on the local culture, community, conservation; and for establishing the Island Foundation in 2010, which is transforming education for Riau’s island communities through the creation of 8 learning centers. Accepting the Award on behalf of The Island Foundation, Ed Jenne, Chairman.

ME TO WE (WE.ORG) was honored with a World Tourism Award in recognition of ME TO WE’s impact through its partnership with WE Charity; providing more than 1 million people with clean water, building 1,500 schools overseas, and empowering children with access to education; and of course, providing volunteer travel to those looking to change the world. Aaron Sapra,ME to WE, Global Director, accepted the Award on behalf of Me to We.

The Award itself, Caring for Our World, sponsored by VisitMalta, was specially designed and handcrafted on the Mediterranean Island of Malta by Mdina Glass, and celebrates the qualities of leadership and vision that inspire others to care for all people around the Globe.

The Award ceremony was followed by a reception hosted by United Airlines.

Matthew D. Upchurch, CTC, Chairman & CEO of Virtuoso; Asilia Africa; Nikoi Island/The Island Foundation; ME TO WE (we.org) will receive 2019 World Tourism Awards

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The 2019 World Tourism Awards will be presented to  Matthew D. Upchurch, CTC, Chairman & CEO of Virtuoso; Asilia Africa; Nikoi Island/ The Island Foundation; and Me To We (WE.ORG), on the opening day of World Travel Market (WTM) London, November 4, 2019 at ExCel London.  The awards are co-sponsored by The New York Times, The Travel Corporation, United Airlines and host sponsor Reed Travel Exhibitions. Emmy Award-winning journalist, Peter Greenberg, CBS News Travel Editor and world-renowned travel expert, will host the award presentation.

The distinguished 2019 Honorees are being recognized for outstanding initiatives related to the travel and tourism industry, and for fostering sustainable tourism and developing programs that give back to local communities.

The World Tourism Awards will honor Matthew D. Upchurch, CTC, Chairman & CEO of Virtuoso, in recognition of Virtuoso’s commitment to sustainable tourism practices; and its mission to make sustainability a greater factor in consumer choice when traveling – to preserve, protect and advance the local culture, environment and economies of the lands they visit and to increase success for those who are dedicated to travel as a force for good.

A World Tourism Award will also be presented to Asilia Africa, in recognition of Asilia’s multi-pronged approach to make a positive impact on the local communities, wildlife and vital ecosystems of East Africa. Through this holistic approach, they are able to empower these crucial wilderness areas as well as the people who call them home

Nikoi Island/ The Island Foundation will also receive a World Tourism Award in recognition of Nikoi Island and its commitment to sustainability by having a positive impact on the local culture, community, conservation; and for establishing the Island Foundation in 2010, which is transforming education for Riau’s island communities through the creation of 8 learning centers.

ME TO WE (WE.ORG) will be honored with a World Tourism Award in recognition of ME TO WE’s impact through its partnership with WE Charity; providing more than 1 million people with clean water, building 1,500 schools overseas, and empowering children with access to education; and of course, providing volunteer travel to those looking to change the world.

The Award itself, Caring for Our World, sponsored by VisitMalta, was specially designed and handcrafted on the Mediterranean Island of Malta by Mdina Glass.and celebrates the qualities of leadership and vision that inspire others to care for all people around the Globe.

About the World Tourism Awards

The World Tourism Awards, celebrating its 22nd Anniversary, are presented annually at World Travel Market (WTM) London and sponsored by The New York Times, The Travel Corporation, United Airlines and host sponsor Reed Travel Exhibitions. It was inaugurated to “recognize individuals, companies, organizations, destinations and attractions for outstanding initiatives related to the travel and tourism industry, and for fostering sustainable tourism and developing programs that give back to local communities.”  

The Award ceremony will take place on Monday Nov. 4, 2019, at WTM London, 4:30 PM to 5:30 PM, at Excel Centre, London, Platinum Suite 3 Level 3 and will be hosted by Peter Greenberg, CBS News Travel Editor. The Ceremony will be followed by a special reception hosted by United Airlines.

About World Travel Market

World Travel Market (WTM) portfolio comprises eight leading B2B events across four continents, generating more than $7 billion of industry deals. The events include:

WTM London, the leading global event for the travel industry, is the must-attend three-day exhibition for the worldwide travel and tourism industry. About 50,000 senior travel industry professionals, government ministers and international media visit ExCeL London every November, generating about £3.4 billion in travel industry contracts.

Next event: Monday 4 – Wednesday 6 November 2019 – London #IdeasArriveHere

Editorial Contact World Tourism Awards:

The Bradford Group:

Karen Hoffman/ Amanda Benedetto

The Bradford Group

Tel: 212 447 0027

E-mail: [email protected]

Editorial Contact World Travel Market:

Julia Newbound  

T: +44 (0)20 8910 7056 / M: +44 (0)7775 036 858

E-mail: [email protected]

Gabriela Reyes

Account Manager

The Bradford Group

347 Fifth Ave. Suite 1205

New York, New York 10016

T (212) 447-0027

F (212) 725-8253

[email protected]

www.bradfordglobalmarketing.com

Cross border tourism promoted in India

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Realizing the untapped potential of cross border tourism, the Nepal Tourism Board (NTB) along with HAN Chitwan and HAN Siddharthanagar who led a group of 21 travel trade companies of Chitwan and Lumbini, organized a business session with their counterparts of Lucknow, Varanasi, and Patna on June 17, 19 and 21, respectively, coinciding with the forthcoming VNY 2020 and existing Visit Lumbini Year 2018/19. 

The cities were chosen considering Lucknow, the center of administrative and political power during the Mughals and British rule, to be famous for the Nawab, Kabab and Biryani and a sense of refined sensibility in terms of lifestyle in poetry, culture and affluent travel people;  Varanasi and Patna on the other hands were  because they were amongst the oldest cities of India welding considerable amount of influence in culture, history and pilgrimage activities along with the affluent traveling population.

The underlying strategy for the Sales Mission was to connect cross border tourism hub of Chitwan and Lumbini with cities of UP and Bihar, reach out to media for coverage, to make bookings, capitalize on the pleasant weather of Kathmandu and Pokhara along with the hill stations like  Palpa and Nagarkot with special packages and lucrative offers and put Nepal on advantageous footing for leisure travel to Nepal this summer.

During the Sales Mission more than 200 tour operators, not less than 60 tour operators in each of the cities were updated and apprised with special  packages ranging from 2 nights and 3 days and also Lumbini tours for visitors entering Nepal by Land. During the events, a wide range of packages ranging from – pilgrimage, adventure, leisure, shopping, casinos were also offered to Indians who comprise of single largest visitors which grew by 25 percent in 2018. 

To make the event exciting and participatory, around 10 winners in all the three cities, all comprising of travel trade, were awarded travel packages to Nepal to experience the destination and services.

Prominent local media attending the event and taking updates were Hindustan Times, Dainik Jagran, Pioneer Hindi and English, Prabhat Khabar Patna, UP Live News, Aaj Varanasi, Webzone Media, Farooqui Tanzeem Patna, Travel TV News, Amar Ujala, PTI, Hindustan Times, Travtalk, traveltv.news, UNI and others.  Regional languages press are very strong and influential in the region.

In the current scenario that the Indian market has opened up to a wide range of possibilities comprising of highly competitive airfare for Indians to  Malaysia, Thailand, Singapore and Dubai and the domestic packages offered by highly competitive low budget Indian domestic airlines making air travel possible to all , now Nepal is left with the challenge to offer best packages and services and also ease travel barriers by accepting not only Passport and Election ID Card but other  documents like  Aadhar Card and others issued by India government and making group travel for youths and MICE segment more easier.

The prospects of cross border tourism is very bright since the roadways are very good and vehicles are affordable in India. To add to that, we are linking the movement of Indian Travelers with railway Junction, where Lucknow is connected to Nepalgunj, Raxual is connected to Birgunj, and Gorakhpur to Bhairahawa. 

Currently the air connectivity of Buddha Air from Kathmandu to Varanasi and  Kolkatta and in the future from Kathmandu to Guwahati; of Air India from Kathmandu to Kolkatta carries immense significance to tap the market with proper marketing activities and sustainable plan. 

Ms. Heena Sheeraz, Director Sheeraj Travel, Lucknow, Mr. Pradeep K. Roy, Senior official of Varanasi Tourism Association, Dr. Hari P. Adhikari, Vice Chairman of Pashupati Temple Trust in Varanasi, Mr. Sanjay Sharma, President of Tourism Association of Bihar and Dr. Kaulesh  Kumar, Secretary General of Association of Buddhist Tour Operators also shared their experiences on Nepal’s tourism.

HAN Chitwan President Mr. Suman Ghimire and HAN Sidharthanagar President Mr. CP Shrestha and HAN Sidharthanagar General Secretary Mr. Rabindra Sharma Ghimire welcomed the guests and highlighted their packages whereas Mr. Bimal Kadel, Manager, made destination presentations. Ms. Janaki Upadhyaya and Ms. Srijana Nepali both Officers NTB also participated in the events.   

MEDIA CONTACT: Sudhan Subedi (Mr.), Sr. Officer, Phone +977-1-4256909 (Ext. 182), PR & Publicity Department, Nepal Tourism Board, P.O. 11018, Bhrikutimandap, Kathmandu, Nepal, URL: http://www.welcomenepal.com/

New rhino born at Ziwa Rhino Sanctuary

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On 19th April, Ziwa Rhino Sanctuary, located north of Uganda’s capital, Kampala registered the latest rhino birth.

According to Angie Genade, Executive Director of the Rhino Fund Uganda (RFU) and Ziwa Rhino Sanctuary, the newly born rhino is second generation to be born at the Sanctuary. It was sired by dad Agustu and Mom Malaika, both born at the sanctuary to Nandie a donation from Disney’s Animal Kingdom, USA and father, Taleo from Kenya. This brings the total number of Southern White rhinos to 27, following their reintroduction into the country in 1997, since the Northern White Rhino and her cousin the Black Rhino were driven to extinction in the country in the late 70’s and early 80s.

In 2015, the, the Ministry of Tourism Wildlife and Antiquities (MTWA) launched a ten year Rhino Strategy as part of species-specific management plans and strategies including for Shoebill and Crested Crane.

Ziwa Rhino Sanctuary is an ideal stopover for tourists traveling or returning from Murchison Falls or Kidepo Valley National Parks, on a weekend break or excursion to track the two-ton beasts. Amuka Lodge nestled within the sanctuary also provides rustic accommodation for visitors.The sanctuary also hosts prolific birdlife including habitat to the rare Shoebill Stork, oribi, bushbuck, Uganda kob, hippo, and 15 mammalian species.

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eTN Hero: Cordelia Igel, team leader at Vox Restaurant, Grand Hyatt Hotel Berlin

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Many of us traveling around the globe on business have travel stories to tell. I spend more than 100 fully-paid nights every year in Hyatt Hotels around the world. Doing this, you get to know a brand more closely.

I am collecting my own list of heroes and honoring each of them eTN Heroes. You cannot buy eTN Heroes, and this title is a publisher’s recommendation based on personal experience.

I realize there are so many heroes in the hospitality industry and even more in the rest of the travel and tourism industry, so my personal experience is only a very small token of well-deserved recognition.

Today, I would like to introduce Cordelia Igel, a senior team leader at Vox Restaurant at the Grand Hyatt, Berlin, Germany as the latest eTN Hero.

Travelers like me experience hotels as a second home. When something doesn’t make sense, I am always outspoken and hope my criticism is heard. I want the businesses that cater to my travel to do well.

Loving my espresso every day is a passion many fellow travelers share. For me, it doesn’t make sense when international hotels cannot see that good espresso is a major selling point. For me, it’s a major buying point when selecting a hotel.

For example, I stopped staying at the Marriott Newark Airport where the Starbucks in this hotel is only open from 6 am to 10 am.

It boggles my mind because people come in 24 hours a day because after all, it’s an airport hotel.

With travelers arriving or leaving this hotel don’t always go by Eastern Standard time.

A good cup of coffee becomes as important as a good bed or a hot shower.

The same goes for food. I select hotels where I can get my breakfast, lunch, or dinner 24/7 because my body time clock is not always synchronized with the time in the destination.

Mistakes happen, especially when you’re jetlagged. One of the worst was when I picked up a suitcase that belonged to another passenger in Tokyo after arriving from Abu Dhabi and showed up at the Grand Hyatt Tokyo with the wrong luggage. Takashi Kai, Assistant Manager at the Grand Hyatt Tokyo, was my first eTN Hero that day and managed this impossible and frustrating situation for me.

Here why I am so thankful to Cordelia Igel, the senior team leader at Vox Restaurant at the Grand Hyatt Berlin, my latest eTN Hero.

In March during ITB  I stayed at the hotel for 8 nights.

The hotel has a fantastic breakfast and a great pool/gym area along with a very central and exciting location close to Potsdamer Platz.

Rooms are a little small and average in Berlin, but acceptable. I may have been spoiled. I stayed at the Hyatt Haus Duesseldorf before arriving in Berlin during the same trip and also one night at the Park Hyatt Hamburg and loved my apartment and hotel suite. My apartment at Duesseldorf Hyatt Haus was over the top – washer, dryer, living room, bedroom, and an outside patio with a million dollar view, and enough space to entertain 100 people.

Here is why Cordelia at the Grand Hyatt Berlin is my hero. Attending a very busy trade show is always a challenge when managing a busy scheduled and sleep. My morning espresso is of utmost importance. In the past, when staying at the Grand Hyatt Hotel in Berlin, I went to Starbucks across the street from the hotel, but this year, Starbucks was no longer there.

What were my options? As a Globalist member in the Hyatt loyalty program, my breakfast is always included. Hyatt Germany is not one of the hotels forcing Globalists to take their breakfast only in the Club lounge.

The continental breakfast at the Hyatt Grand Clun is usually not comparable with the wide variety of food found at VOX restaurant.

So everything was perfect in the morning, right? Wrong!

When trying the Club lounge espresso, I should have known it wasn’t up to my standards as it was served from a push-button machine. However, not all Grand Clubs are the same. At the Grand Hyatt Seoul, Korea the Espresso machine is the best I found in the Hyatt system so far.

At the Grand Hyatt Berlin, when dining in the hotel’s 5-star restaurant VOX, a 3-star espresso is served from a push-button machine.

When I asked the lead server, Cordelia, why they are serving such a superb breakfast and offer only a push button machine-made espresso she offered a solution.

The only good espresso machine in the hotel not using push-buttons was at the hotel bar. Cordelia went to the hotel bar and personally hand-crafted a cup of real espresso for me. She also managed to bring it back within one minute after pouring. Magical!

Every morning after that, Ms. Igel knew what to do. And for that extra touch of service and not hesitating a second to go above and beyond, Vielen Dank Frau Igel, you are my eTN Hero today.

 

 

 

 

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