• Home
  • Post a press-release
  • Visibility packages
  • Subscribe email updates
  • Event Calendar
  • Contact

For Immediate Release | Official News Wire for the Travel Industry

Where press releases are breaking news

  • Home
  • Post a press-release
  • Visibility packages
  • Subscribe email updates
  • Event Calendar
  • Contact

Driving in the 10 most-visited cities in Mauritius

April 12, 2019 by Forimmediaterelease

While there are many ways to get around Mauritius, car rentals remain a popular option. From visits to quant villages to coastal drives, to visiting cultural attractions and, of course, shopping, getting there by car is the most convenient way to enjoy a trip to Mauritius on your own time.

Pingouin Car Rental is a top car rental company based out of SSR International Airport, making it convenient to hop off the plane and into your car.

At Pingouin Car Rental, customer experience is top priority, and the cost of rental will make your pocketbook very happy. Imagine driving a Mini Cooper, BMW or Kia Sportage around the island, and there’s much more to choose from. And with Pingouin Car Rental, rental is conveniently done online via secured payment processing. Watch how easy it is to rent a car at the airport with Pingouin Car Rental.

Aerial View S.S.R int. Airport

Listen to what customer Richard Mattison has to say about his experience: “I have booked a car online will full payment. On arrival, i had only to present my voucher and the excess amount was blocked. Within three minutes, i was already on my way to my hotel. I advise everyone to pay the 100% online for a swift car delivery. The agents are professional and very responsive. I will not hesitate to book again with Pingouin Car Rental.”

So, get ready to explore Mauritius on your next holiday – it is an island of plenty: plenty of gorgeous beaches, cultural attractions, nature walks, and shopping centers. If you’re visiting on a leisurely vacation, you may want to spend some time exploring at least a few of the island’s ten most visited cities by car.

Plaine Magnien City

Holiday Inn Hotel at Plaine Magnien

Located in southeast Mauritius, Plaine Magnien is a quaint village and home to Mauritius’ only airport: SSR International Airport.

When you arrive on the island, you will first set foot in Plaine Magnien. And this is where we will be waiting for you with the car of your choice that you can drive to your hotel.

With Pingouin Car Rental, you can just check-in online and prepay your rental. They have a pretty large range of rental vehicles, so you can choose one you’re most familiar and comfortable driving. In case of assistance, our 24/7 support team is here for you.

Although there is not much to do in Plaine Magnien, it is of strategic importance. If you’re planning to stay a day or two here, you can visit Tamarind Falls or popular attractions near the village, such as Flic En Flac Beach, Pamplemousses Botanical Garden, La Plantation De Saint Aubin and Caudan Waterfront.

Île aux Cerfs City

Ile aux Cerfs

Île aux Cerfs or Deer Island is a privately-owned island near the island’s east coast. It lies off Trou d’Eau Douce, Mauritius’ largest lagoon and is made of nearly 100 hectares of land.

While its name pays homage to the deer herds that used to inhabit the island, their numbers have decreased and today, visitors and locals come here for wonderful beach experiences.

Relax at a white, sandy beach or indulge in water sports, which range from water skiing to riding in glass bottom or banana boats. Snorkelling is also a popular activity at the beautiful coral reef teeming with rich marine life. If you’re a golfing enthusiast, you can tee off at the island’s 18-hole golf course offering splendid views of the lagoon and emerald waters of the Indian Ocean. After you have worked

up an appetite, stop by at one of the many diverse restaurants, although we recommend trying one that features the local cuisine on its menu.

Blue Bay City

Ile aux des Cocos Island

For stunning scenery and untouched landscapes, visit Blue Bay, a listed Marine Park well-known for its coral beds and amazing marine life.

Make time for a snorkelling adventure on this little bay: you will be amazed at the fuchsia mushroom corals crowning sea beds, and shoals of convict shoalfish, Moorish idols, damselfish and Parrotfish.

Note that the western area of the beach has the richest coral life.  If you’re looking for a budget 3-stars apartmentin Blue-Bay, we highly recommend Pingouinvillas for your stay.  It is only 8 minutes drive from the SSR Int. Airport.  This place is convenient mainly if you have to catch a flight early morning due to its proximity with the airport.

Bagatelle City

Bagatelle Mall

The famous Bagatelle Mall is thronged by tourists and locals alike. Why? The mall has 155 stores and offers the widest selection of specialty stores in Mauritius.

If you intend to shop till you drop, spare some of your time to exploring the brands on offer at the mall and tuck into a delicious treat at its huge food court.

Belle Mare City

Belle Mare Plage Beach

Belle Mare is one of the island’s most picturesque talcum sand beaches. Its water flows along the island’s east coast, which is a less developed tourist area in the region. The blue waters of the 400-meter-long beach sparkle against a backdrop of palm trees and caress soft white sand.  It is a nice area for a picnic, with filao trees offering generous shade and fisherman dropping anchor on weekends.

Grand Bay City

Grand Bay Lagoon

The seaside village of Grand Bay (also known as Grand Baie) is located to the island’s north.

It is a popular resort town whose beaches, nightlife and shopping beckon tourists in large numbers. You can enjoy sailing water skiing wind surfing, deep sea fishing or boat excursions to the northern islands.

Shop at local shops that have been in existence for half a century or visit the area’s modern shopping centres. At nightfall, Grand Bay’s bars and night clubs come alive. If travelling with kids, stop by at the local aquarium where you and yours can feed fish and watch sharks.

Trou aux biche City

Trou aux Biches Sandy Beach

Located on the northern coast of Mauritius, the town of Trou aux biche is home to a beach by the same name, which is a famous spot for sunset watching. World Travel Group has rated the beach as one of Mauritius’ most beautiful.

Several tourist resorts and hotels line the beach, although they don’t interfere with the suburban village-like feel. While you’re here, you can visit the island’s largest Hindu temple, play a few rounds at a local golf course and check out the Mauritius Aquarium mentioned above.

Port Louis City

Port Louis Harbour View

Port Louis is Mauritius’ capital city and home to many cultural attractions. Visit Blue Penny Museum to see the world’s first colonial stamp. Boast about seeing an ancient dodo skeleton at the Natural History Museum. Learn about the island’s religious diversity at a local church, Indian temples, Chinese places of worship and mosques. Take a stroll up Signal Mountain to marvel at the cityscape at sunset.

Tamarin City

Tamarin Crystal Islet

Located on the west coast of Mauritius, Tamarin is home to the Tamarin Bay, a popular surfing spot. It is also a dolphin spotting area, with many boat companies offering trips to watch and swim with dolphins in the mornings. The salt pans of Tamarin are a sought-after attraction – it is the only place on the island that continues producing salt in the traditional, artisanal way, continuing a heritage dating over 200 years. As you drive around, you will see how locals harvest salt, which feeds all of Mauritius.

Le Morne City

Le Morne Brabant Mountain Aerial View

Depending on your individual interests, the village of Le Morne can be the place where you engage in a surfing adventure or one where you relax at a white sandy beach or tee off at a golf course. The One Eye surf spot at Le Morne is world-famous among the surfing community. It is so called because of its fast left tube that traces the shape of an eye before breaking on the shallow reef.

Logo sign Pingouin Car on Hyundai 120

In this artcle, we have highlighted the uniqueness and main features of the 10 most-visited cities in Mauritius. So, next time you’re visiting Mauritius Island, get this guide in hand and you know what is the best way to rent a car in Mauritius once you get out of the airport.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: ancient, and, aquarium, area, arrival, assistance, attraction, attractions, backdrop, banana, bars, based, Bay, beach, beaches, beautiful, beds, best, BMW, boat, boats, book, booked, brands, breaking, Breaking Travel News, budget, capital, capital city, caption, car, Car Rental, Car Rental News, Car Rentals, case, catch, Centers, Centres, Century, check, check out, check-in, Chinese, choice, church, cities, city, clubs, coast, Coastal, COCOS, colonial, come, community, companies, company, continues, convenient, coral, coral reef, corals, cost, course, court, cuisine, cultural, customer, Customer Experience, day, decreased, deer, Delicious, delivery, diversity, dolphin, dolphins, drive, driving, drop, due, early, East, east coast, EN, excess, excursions, experience, experiences, explore, falls, famous, Features,, feed, first, FISH, fishing, flight, food, food court, foot, full, Garden, generous, getting, glass, golf, golf course, golfing, gorgeous, Grand, grand baie, Group, guide, half, hand, Harbour, harvest, heritage, hindu, history, hole, holiday, Holiday Inn, home, hotel, Hotels, ID, Imagine, importance, in, Indian, Indian Ocean, individual, inn, Inn hotel, International, International Airport, island, islands, IT, just, kids, known, LA, Land, Landscapes, largest, learn, less, lies, life, like, line, Listen, local, locals, logo, Long Beach, looking, Main, Make, mall, marine, marine life, marvel, Mauritius, Mauritius Island, Mauritius travel news, May, menu, Mini, minutes, modern, most, most beautiful, most visited, mountain, museum, name, natural, Natural History Museum, nature, nearly, News articles, Nice, night, nightlife, North, Northern, note, numbers, ocean, offer, offering, offers, on arrival, online, only, option, out, over, park, pay, payment, Pingouin Car Rental, Place, places, Plaine Magnien, planning, plantation, play, popular, port, port louis, present, priority, professional, range, ready, recommend, reef, region, relax, religious, rent, rental, rentals, resort, resorts, resorts and hotels, restaurants, rich, richest, s, S.S.R, sailing, Saint, salt, sand, sandy, scenery, sea, see, seeing, selection, Set, sharks, Shop, shopping, shopping centers, shops, sign, skeleton, skiing, Southeast, sports, stamp, Stars, stay, stop, stores, strategic, support, surf, surfing, Swift, team, temple, temples, The Island, The Region, The World, time, to, TO DO, today, top, tourist, tourist area, tourists, town, traditional, Transportation News, Travel, Travelling, Travelwire News, treat, trees, trip, trips, trying, up, used, vacation, view, views, village, villages, visit, visited, visiting, visitors, visits, water, water sports, waterfront, waters, way, ways, We, West, West Coast, Western, white, Why, wind, worked, World, world travel, years

Ottawa Tourism launches ThinkOttawa ambassador program

April 11, 2019 by Forimmediaterelease

Ottawa Tourism, Shaw Centre and Invest Ottawa are collaborating to launch a program to bring more conferences and conventions to Canada’s capital city through the creation of local ambassadors. In addition to attracting potential ambassadors, the ThinkOttawa program also offers a number of solutions and support services to help win and deliver events across the city.

The program appeals to potential ambassadors by asking if they are trailblazers in their industry and wish to be the sort of leader that leaves a legacy. In particular, to increase engagement, ThinkOttawa highlights four key benefits to becoming an ambassador:

• Raised Profile – hosting an international conference can heighten the visibility of an ambassador’s work – whilst potentially generating additional research funding.

• Impact an Industry – with many international events only ever visiting a city once, it is an opportunity to leave a legacy in the ambassador’s industry and the city as a whole.

• Networking – ambassadorship provides a unique opportunity to expand networks, develop relationships and build research partnerships locally and across the world.

• Recognition – be recognised for their efforts in championing an event at annual awards attended by peers, government leaders and other industry experts.

The program also demonstrates how much support Ottawa Tourism, Shaw Centre and Invest Ottawa can offer ambassadors throughout the organising process:

• Bid Development – ThinkOttawa will work with ambassadors to prepare a customised and polished bid document and presentation.

• Venue and Accommodation – as destination experts the ThinkOttawa team will recommend and source proposals from venues and accommodation providers.

• Government, Community and Partnership Support – letters of support can be obtained from key stakeholders, partners and municipal government where applicable to help both the bid and organising process.

• Marketing and Promotional Materials – access to promotional photos and videos that showcase the city and its unique offerings will help in the initial bid process as well as securing attendance at the event itself.

• Financial Support – Ottawa Tourism offers funding programs designed to assist eligible organisations with exhibition and meeting space rental costs as well as other areas of expenditure.

“Ambassador programs are not unusual in the world of association conferences and congresses but we wanted to go the extra mile and create a truly bespoke offering for those individuals wanting to get involved,” comments Ottawa Tourism’s Vice President, Meetings and Major Events, Lesley Mackay.

“Specifically, we are looking to help those individuals become leaders, share knowledge, connect, introduce ThinkOttawa and identify opportunities for the city. As Canada’s capital we are home to national and international association representatives all looking to host events in creative and inspiring spaces. We want to show them why Ottawa is the perfect destination and how easy it is to hold events here.”

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, annual, annual awards, appeals, areas, assist, association, attendance, attracting, Awards, benefits, bid, Breaking Travel News, build, Canada, Canada Travel News, capital, capital city, Centre, city, comments, community, conference, conferences, congresses, connect, conventions, costs, create, creation, creative, Cultural Travel News, deliver, designed, Destination, development, document, efforts, engagement, event, Events, exhibition, expand, experts, extra, financial, financial support, free, funding, GO!, government, help, highlights, home, Hospitality News, host, hosting, impact, in, increase, Industry, industry experts, inspiring, International, international conference, International Travel News, introduce, invest, Invest Ottawa, IT, key, knowledge, launch, launches, leader, leaders, leave, legacy, local, locally, looking, major, Marketing, materials, meeting, meetings, MICE Industry News, national, networking, networks, News articles, number, offer, offering, offerings, offers, only, opportunities, opportunity, Ottawa, partners, partnership, partnerships, People in Travel, photos, potential, presentation, president, Profile, program, programs, proposals, provides, raised, recognition, recommend, relationships, rental, research, s, services, Share, show, showcase, solutions, Source, space, spaces, stakeholders, support, team, The World, ThinkOttawa, through, to, TO BE, tourism, Travel & Tourism Organizations News, Travel Destination News, Travelwire News, unique, unusual, venue, venues, vice, vice president, videos, visiting, wanting, We, Why, win, work, World

Boeing CEO: Safety is our responsibility, and we own it

April 5, 2019 by Forimmediaterelease

Boeing CEO Dennis A. Muilenburg issued the following statement in response to its 737 Max software, production:

As we work closely with customers and global regulators to return the 737 MAX to service, we continue to be driven by our enduring values, with a focus on safety, integrity and quality in all we do.

We now know that the recent Lion Air Flight 610 and Ethiopian Airlines Flight 302 accidents were caused by a chain of events, with a common chain link being erroneous activation of the aircraft’s MCAS function. We have the responsibility to eliminate this risk, and we know how to do it. As part of this effort, we’re making progress on the 737 MAX software update that will prevent accidents like these from ever happening again. Teams are working tirelessly, advancing and testing the software, conducting non-advocate reviews, and engaging regulators and customers worldwide as we proceed to final certification. I recently had the opportunity to experience the software update performing safely in action during a 737 MAX 7 demo flight.  We’re also finalizing new pilot training courses and supplementary educational material for our global MAX customers. This progress is the result of our comprehensive, disciplined approach and taking the time necessary to get it right.

As we continue to work through these steps, we’re adjusting the 737 production system temporarily to accommodate the pause in MAX deliveries, allowing us to prioritize additional resources to focus on software certification and returning the MAX to flight. We have decided to temporarily move from a production rate of 52 airplanes per month to 42 airplanes per month starting in mid-April.

At a production rate of 42 airplanes per month, the 737 program and related production teams will maintain their current employment levels while we continue to invest in the broader health and quality of our production system and supply chain.

We are coordinating closely with our customers as we work through plans to mitigate the impact of this adjustment. We will also work directly with our suppliers on their production plans to minimize operational disruption and financial impact of the production rate change.

In light of our commitment to continuous improvement and our determination to always make a safe industry even safer, I’ve asked the Boeing Board of Directors to establish a committee to review our company-wide policies and processes for the design and development of the airplanes we build.  The committee will confirm the effectiveness of our policies and processes for assuring the highest level of safety on the 737-MAX program, as well as our other airplane programs, and recommend improvements to our policies and procedures.

The committee members will be Adm. Edmund P. Giambastiani, Jr., (Ret.), former vice chairman, U.S. Joint Chiefs of Staff, who will serve as the committee’s chair; Robert A. Bradway, chairman and CEO of Amgen, Inc.; Lynn J. Good, chairman, president and CEO of the Duke Energy Corporation; and Edward M. Liddy, former chairman and CEO of the Allstate Corporation, all members of the company’s board. These individuals have been selected to serve on this committee because of their collective and extensive experiences that include leadership roles in corporate, regulated industries and government entities where safety and the safety of lives is paramount.

Safety is our responsibility, and we own it. When the MAX returns to the skies, we’ve promised our airline customers and their passengers and crews that it will be as safe as any airplane ever to fly. Our continued disciplined approach is the right decision for our employees, customers, supplier partners and other stakeholders as we work with global regulators and customers to return the 737 MAX fleet to service and deliver on our commitments to all of our stakeholders.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, April, Aviation News, aviation-website, board, board of directors, Boeing, Boeing Board, Breaking Travel News, build, CEO, CEO Dennis, certification, chair, Chairman, change, collective, commitment, Committee, committees, company, continue, continued, corporate, Corporation, courses, crews, current, customers, decided, decision, deliver, deliveries, Dennis, design, development, directly, directors, disruption, Duke, Educational, effort, employees, employment, energy, establish, Ethiopian, Ethiopian Airlines, Ethiopian Airlines Flight, even, Events, experience, experiences, extensive, financial, financial impact, fleet, flight, fly by, following, function, Global, good, government, HEALTH, highest, impact, improvement, improvements, in, Inc, Industries, Industry, invest, issued, IT, joint, leadership, light, like, link, lion, Lion Air, Lion Air Flight, M, maintain, Make, MAX, Max software, MCAS, members, month, move, New, News articles, Non, operational, opportunity, partners, passengers, performing, pilot training, plans, policies, president, president and CEO, procedures, processes, production, production plans, production rate, program, programs, progress, quality, rate, recent, recommend, regulators, related, resources, response, responsibility, return, returns, review, reviews, right, Risk, Robert, s, safe, Safety, selected, serve, service, skies, Software, software update, staff, stakeholders, statement, supplier, suppliers, supply, system, taking, teams, testing, through, time, to, TO BE, TO DO, training, Transportation News, Travel Disaster & Emergency News, Travelwire News, update, US, vice chairman, We, were, WHO, work, working, worldwide

Easter School Holidays ring in busy travel season at Frankfurt Airport

April 5, 2019 by Forimmediaterelease

With the Easter holidays around the corner, Frankfurt Airport (FRA) is preparing for this year’s first travel peak. Germany’s largest aviation hub expects to welcome up to 215,000 passengers daily – particularly at the start of the Easter school holidays on the weekend from April 12 to 15. The busy travel season will continue also after the Easter holidays. During summer, more than 240,000 passengers are expected to pass through the FRA global aviation hub on peak days, thus reaching similar levels as last year. Passenger volumes are not expected to decline noticeably until October, when Frankfurt Airport switches to the winter flight schedule.

Five tips for a smooth airport experience

Passengers should should therefore follow a few key pieces of advice when preparing for their journey. Each individual passenger can contribute to avoiding unnecessary delays and ensuring a stress-free travel experience at the counters and security checkpoints in the terminals.

  1. Check in online: Passengers can usually check in online 24 hours before departure on their airline’s website. This saves time at the check-in counter.
  2. Arrive early: Passengers should be at the airport at least two and a half hours before departure and make their way to the security check immediately after dropping off their luggage. Once having passed the security checkpoint, passengers will find a wide range of amenities and leisure experiences to choose from, including FRA’s Movie and Gaming Worlds, yoga rooms and play areas for children, as well as shops and restaurants.
  3. Take as little carry-on luggage as possible: Your carry-on luggage should only contain items that are essential during your journey on the plane and at the airport. Carrying light luggage is the best way to ensure a relaxed airport experience. It also saves time at the security checkpoint and when boarding the plane. Packing correctly also helps reduce stress. Therefore, travelers should check their airline’s luggage rules and allowances before starting their trip. The airline will provide details about the size, number and weight permitted. Aviation regulations specify what is allowed in each piece of luggage.
  4. Stow liquids and electronics correctly: Particular attention must be paid to liquids and electronic devices. Batteries, e-cigarettes and power banks must be transported in carry-on luggage. Liquids in carry-on luggage must be stored in individual receptacles of up to 100 ml each in a resealable, transparent plastic bag with a maximum volume of one liter per passenger. Electronic devices and liquids must be presented separately at the security check. Security checks can be sped up considerably by packing everything so that it is quickly accessible and easily restowable.
  5. Book parking online: Booking parking online early is strongly recommended for passengers traveling to the airport in their own car. It is also cheaper. In addition to arriving two and a half hours before departure, we recommend that passengers allow a few minutes’ additional time for traveling between the parking structure and the terminal.

“Following these travel tips and the luggage regulations will help each person have a more enjoyable airport experience,” explains Fraport AG’s General Manager Aviation, Dr. Pierre Dominique Prümm. “This will also positively contribute to smooth operations and the overall situation at our airport. Nevertheless, Frankfurt Airport – like all other travel hubs and routes – will be very busy in the summer months, especially during vacation periods. We are preparing for this as effectively as possible with additional staff and adjustments to our infrastructure. Yet, longer waits can still be expected on peak days. Our aim is to keep waiting times as short as possible. To achieve this, we rely on the cooperation of passengers and our partners on site, as well as airlines and government agencies.”

Passengers can find all the travel tips and a lot more useful information at frankfurt-airport.com and via the Frankfurt Airport app.

Leave your winter coat at the airport

During the Easter holidays, the popular Winter Coat Storage Service is available for the last time this season at the luggage storage service. For 50 euro cents per day, down jackets and thick coats can be left at the airport, while their owners enjoy their vacation in the sun.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, App, April, areas, arriving, aviation, Aviation News, aviation-website, bag, banks, batteries, best, boarding, book, Booking, Breaking Travel News, busy, car, carry-on, carrying, check, check-in, checks, children, contain, continue, cooperation, corner, counter, daily, day, Days, decline, delays, departure, devices, down, Dr, early, Easter, electronic, electronics, ensuring, essential, Euro, expected, experience, experiences, find, first, flight, follow, following, fra, Frankfurt, Frankfurt Airport, Fraport, Fraport AG, free, free travel, gaming, general, general manager, Germany, Germany Travel News, Global, global aviation, government, half, help, helps, holidays, hours, hub, hubs, immediately, in, including, individual, information, infrastructure, IT, items, jackets, journey, keep, key, largest, last, leave, Leisure, light, like, liquids, LOT, luggage, Make, manager, minutes, months, movie, News articles, number, October, online, only, operations, owners, packing, paid, parking, particularly, partners, pass, passed, passenger, passengers, peak, Pierre, plastic, play, popular, power, range, recommend, reduce, regulations, restaurants, rooms, routes, rules, s, schedule, school, school holidays, season, Security, security check, service, shops, short, site, situation, Size, staff, start, Storage, stress, stress-free, structure, summer, Sun, terminal, terminals, The Sun, through, time, times, Tips, to, transparent, Transportation News, Travel, Travel Destination News, travel experience, travel season, travel tips, travelers, traveling, Travelwire News, trip, up, vacation, volumes, way, We, website, weekend, weight, welcome, winter, winter coat, winter coat storage, worlds, year, yoga

Saint Lucian taxi company receives international service excellence certification

March 25, 2019 by Forimmediaterelease

A Saint Lucian taxi firm has become the first tourism taxi company in the Caribbean to be Hospitality Assured (HA) certified, an international certification programme for service excellence.

Holiday Taxi Limited is among a number of tourism enterprises in member countries of the Caribbean Tourism Organization (CTO) that recently completely the rigorous qualifying process towards certification.

The taxi company reported that the certification process significantly improved the knowledge and skills of its employees, who are now much better placed to strengthen its performance and overall competitiveness through service excellence.

“I would recommend [Hospitality Assured] to anybody,” said Holiday Taxi’s Lucien Joseph.

The Castries-based ground transportation firm was one of four tourism service providers whose participation in the HA certification process was funded by the Caribbean Development Bank (CDB) through a US$265,000 grant to train key HA support personnel and to fund the participation of 30 tourism micro, small and medium enterprises in the programme. The others businesses are Sunbreeze Hotel in Belize – the first hotel on the island of Ambergris Caye to be HA certified – as well as Grand Coastal Inn and Old Fort Tours in Guyana, both of which said they are now better prepared to introduce a culture of service excellence in all aspects of their businesses.

Hospitality Assured promotes and rewards the highest standards of service excellence in the hospitality sector and is seen as the standard for service and business excellence in the industry. It provides nine key performance indicators – customer research, the customer service promise, business leadership and planning, operational planning and standards of performance, resources that are required to deliver customer service standards, training and development, service delivery, service recovery and customer satisfaction improvement – against which an organization can continually evaluate and measure its performance with respect to service quality, while promoting an organizational climate of continuous improvement.

To facilitate the certification process the CTO assigns a business advisor to each enterprise to help the companies meet the minimum requirements on the nine steps of the Hospitality Assured standard. Certification is for a two-year period and there must be continuous improvement in order for a business to be recertified.

Ninety-one companies from fourteen CTO member countries have signed on to the program, with thirty-nine currently possessing certification. The businesses involved are mainly in the accommodation sub-sector, but there are also several sites and attractions, restaurants and coffee houses, tour and transportation companies, a retail store and a hospitality training institute.

Hospitality Assured is a service quality management certification owned by the Institute of Hospitality in the United Kingdom, managed and operated by the Hospitality Limited, U.K. and developed specifically for the tourism sector, to promote and reward the highest levels of service and business excellence. Hospitality Assured in the Caribbean is managed and promoted by the CTO. Any hospitality, leisure, tourism or service-oriented organization is eligible for Hospitality Assured certification, be they large or small, single or multi-operational.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, Assured, Assured certification, attractions, bank, based, Belize, better, Breaking Travel News, Business, business leadership, businesses, Caribbean, caribbean tourism, Caribbean Tourism Organization, certification, certified, climate, Coastal, Coffee, companies, company, competitiveness, countries, CTO, culture, currently, customer, customer satisfaction, customer service, deliver, delivery, development, employees, enterprise, excellence, excellence certification, firm, first, first hotel, free, fund, Grand, grant, ground, Guyana, HA, HA certification, help, highest, holiday, hospitality, Hospitality Limited, Hospitality News, hospitality sector, hospitality training, hotel, houses, improved, improvement, in, Industry, inn, Institute, International, international service, International Travel News, introduce, island, IT, Key Performance Indicators, Kingdom, knowledge, leadership, Leisure, Limited, management, measure, Medium, meet, member, member countries, News articles, number, operational, order, organization, participation, performance, period, personnel, planning, program, Programme, promise, promote, promoted, promotes, promoting, quality, recommend, recovery, reported, requirements, research, resources, respect, restaurants, retail, reward, rewards, s, said, Saint, Saint Lucia travel news, satisfaction, sector, service, service excellence, service providers, service quality, service standards, signed, significantly, single, sites, skills, small, standard, standards, Sub, support, Taxi, the Caribbean, through, to, TO BE, tour, tourism, tourism enterprises, tourism sector, Tourism Service, Tours, train, training, Training Institute, Transportation, Transportation News, Travel Award News, Travel Destination News, Travelwire News, United, United Kingdom, US, WHO, World News, year

Search




Recent Articles

  • The Unbound Collection by Hyatt Brand Expands in China With The Opening of Commune by The Great Wall
  • Coronavirus Disease 2019 (COVID-19) situation in Thailand as of 17 April 2021, 11.30 Hrs.
  • Thailand strengthens measures to contain new wave of COVID-19 infections
  • Aeroflot adds third frequency on Seychelles route
  • Spanish Ambassador to Jamaica pays courtesy call on Jamaica’s Tourism Minister
  • CAAT announces COVID-19 control guidelines on domestic flights
  • Coronavirus Disease 2019 (COVID-19) situation in Thailand as of 13 April 2021, 11.30 Hrs.
  • Royal Palaces temporarily close from 13 April 2021 until further notice
  • Coronavirus Disease 2019 (COVID-19) situation in Thailand as of 14 April 2021, 11.30 Hrs.
  • TAT works from home 16-30 April 2021

Copyright © 2021 · Metro Pro on Genesis Framework · WordPress · Log in