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Professional classification coming for Jamaica tourism workers

November 20, 2019 by PressEditor

Jamaica’s drive towards professionalizing its tourism industry is moving towards classifying certified workers for the purpose of improved remuneration.

Through the Jamaica Centre of Tourism Innovation, established by the Ministry of Tourism, 1300 workers have so far been certified as professionals in their respective disciplines. Minister of Tourism, Hon Edmund Bartlett says “the next move is to classify the workers.” This will see them being graded according to classification.

This was outlined by Minister Bartlett at a long service awards for 78 employees of the Round Hill Hotel and Villas last night. He said a lot of emphasis was being put on training as “We are building a professional institution as well as a professional industry.”

Mr. Bartlett said at the point of the workforce being classified and remunerated according to classification “We would now have a brand new labour market arrangement in tourism.” He explained that a new approach will have to be taken when employing certified professionals in the industry with regards to tenure of service. “It would be a brand new ball game to emerge in tourism,” he said, noting that unlike in former years, the industry had moved away from employing on a seasonal basis.

The tourism Minister said the underlying factor behind all that was being done, was to put people at the center because it was the people who made everything happen.

“You were the pioneers; you were the ones who caused Jamaica to be what it is today in terms of our tourism standing in the world and our stature as a major tourism destination,” he told the workers with records of service ranging from 10 to 45 years, at the 66-year-old hotel.

With the development of artificial intelligence (AI) globally and talk that the new tourism is going to be all about automation, Mr. Bartlett opined that while robotics could help to do better and make it easier and more efficient “they cannot replace the people of tourism because tourism is about people.” 

Regarding visitor arrivals, he reiterated that Jamaica was now having year-round tourism and with record numbers in succeeding years, arrivals should hit the 4-million mark this year. He said last month a historical 250,000 tourists came to Jamaica when in former years hotels, would have been closed and workers laid off.

He said tourism was now the number one industry in Jamaica, projecting to earn this year US$3.7 billion, leading in contribution to gross domestic product and “Today is the largest contributor to the economic growth of Jamaica.”

Minister Bartlett shared with the Round Hill workers that “For the first time in our history Jamaica is leading the world in terms of worker safety and security.” The Tourism Workers Pension Plan which is expected to be fully operational in early 2020, is a major contributor to that and “Sets an example to the entire world as to the type of social security and safety net that can be provided for the workers of this industry,” he expressed with pride.

For more news about Jamaica, please click here.

MEDIA CONTACT:

Corporate Communications Division

Ministry of Tourism

64 Knutsford Boulevard

Kingston 5

Tel: (876) 920-4926-30

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Filed Under: Travel & Tourism Tagged With: Jamaica, ministry, professional, Round Hill Hotel, tourism, tourist, worker

Jamaica’s Tourism Minister Bartlett named PATWA advisor

April 18, 2019 by Forimmediaterelease

Tourism Minister, Hon. Edmund Bartlett has accepted an invitation to become an advisor to international travel writers’ group — Pacific Area Travel Writers Association (PATWA).

The invitation was made by the group’s Secretary General, Sagur Ahluwalia last Friday, who shared that the Minister’s rich experience will be beneficial to the organization.

In expressing his gratitude, Minister Bartlett said, “It is an honour to have been selected as an advisor to the prestigious PATWA organization. I offer my services to the organization and hope that we are able to share ideas which will have a positive impact on the growth of tourism both regionally and internationally.”

PATWA is a professional organisation of travel writers which was founded in 1998, at the Pacific Area Travel Association (PATA) Conference in Colombo, Sri Lanka. Its founding philosophy is to support PATA’s primary objectives of being a catalyst for responsibly developing the travel and tourism industry in the Asia Pacific region.

Minister Bartlett was this year awarded the Pacific Area Travel Writers Association’s (PATWA) Tourism Minister of the Year for Sustainable Tourism for 2018 in Berlin, Germany
During the awards presentation, Jamaica also received PATWA’s International Travel Award for Destination of the Year.

The awards recognised ¬individuals and organisations that have excelled and/or are involved in the promotion of ¬tourism from different sectors of the travel trade and service ¬providers related directly or indirectly to the industry.

MEDIA CONTACT: Jamaica Ministry of Tourism, Corporate Communications, 64 Knutsford Boulevard, Kingston 5, Tel: 920-4926-30, Fax: 920-4944

Travel News | eTurboNews

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Italian Exhibition Group returns to China to promote international tourism

April 17, 2019 by Forimmediaterelease

Italian Exhibition Group (IEG) is returning to China to promote international tourism business. The appointment is at the Shanghai World Travel Fair (SWTF), one of the major tourism industry expos of Eastern China, the 16th edition of which is being held from 18th to 21st April.

Over 750 exhibitors from 53 countries and regions of the world are awaited at the Shanghai Exhibition Center.

SWTF, co-organized by Europe Asia Global Link Exhibitions (EAGLE) – joint venture created by Italian Exhibition Group (IEG) and VNU Exhibitions Asia – and Shanghai International Convention & Exhibition Corp. Ltd (on behalf of Shanghai Municipal Administration of Culture and Tourism), offers the sector’s trade members a unique business platform and, for the general public, an all-round insight on tourism products, all in the largest tourism region of the Chinese market, Eastern China (China is the world’s largest outbound tourism market, with 149.72 million outbound journeys and a 14.7% increase in 2018).

With over 15,000 trade members expected and a public of 50,000 visitors, the 2019 edition of SWTF will host a busy calendar of appointments and new features. Visitors will explore tourist destinations from all over the world, including Argentina, Australia, Bulgaria, Cuba, Gabon, Germany, Italy, Japan, Kenya, Madagascar, Morocco, Papua New Guinea, Peru, Russia, Sri Lanka, South Korea, Tanzania, Turkmenistan and Vietnam. SWTF will highlight the entire tourism chain, starting with tourist offices, travel agencies and tour operators, OTA, hotel, airlines, theme parks and resorts, as well as travel services and insurance companies.

On a professional level, SWTF reconfirms its role as a great opportunity for matching to all effects. Over 3,000 B2B appointments with selected buyers from all over Eastern China will take part in the events and the panel scheduled on the latest trends in outbound tourism, organized in cooperation with China Travel Agent. Regarding this, an exclusive B2B area has been realized, which will be accessible to the sector’s trade members exclusively via a face detection system, in order to ensure the quality of the meetings with international suppliers.

Emerging destinations, digital marketing, developments on visa policies and MICE, are just some of the issues that will be covered in the panels by the sector’s opinion leaders, ready to share their successful case histories with the public. Plus, among the speakers, there will also be representatives of the top management of companies such as Ctrip, Tuniu, Uzai, Spring Tour and Tongshen Group, as well as the directors of the Tourism offices of New Zealand, Switzerland and Serbia with branches in Shanghai.

Travel News | eTurboNews

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California-based Surf Air eyes profitability in 2019

April 17, 2019 by Forimmediaterelease

A turbulent year for Surf Air has finally come to an end. Exciting recent updates have already resulted in massive improvements to its scheduled service and membership growth.

A recent lawsuit against Encompass Aviation, its former flight operating partner, has been settled. Under the terms of the settlement, Surf Air has regained full access to its entire fleet of branded Pilatus PC-12s, an unfortunate consequence of negotiations that caused severe disruptions to the company.

“By doubling down on our most popular routes and eliminating non-core flying we have proven route profitability and that the fundamental business model works. Our plan for 2019 is to continue to invest further into these core markets and expand access to Surf Air through new, more flexible membership product offerings,” says Surf Air Chairman & CEO Sudhin Shahani.

Recent Club Updates:

A Robust Core Schedule

Surf Air has rebuilt a core schedule and added more flights across its most important routes: Los Angeles, San Francisco, Santa Barbara, and Lake Tahoe. The company will continue to add flights as it continues to acquire more members.

The company will also add back leisure weekend destinations as it makes sense (Las Vegas, Napa, Monterey, and Palm Springs).

Best-in-Class Reliability

With the help of Advanced Air, the company’s current third-party flight operator and long-time partner, they’ve restored operational reliability to its former best-in-industry levels of over 90% completion factor.

“Advanced Air has been a critical partner during this transitional period. With their proven professional and safety record, they’re the perfect, value-aligned partner to continue to scale our business,” says Sudhin Shahani.

Flexible, Per-Seat Membership

Perhaps Surf Air’s most promising opportunities for scaling membership growth is the new Express membership, allowing flyers to buy and fly on a per-seat basis. Meaning, for the first time, less frequent flyers can enjoy the time-savings benefits of zero hassle air travel.

Travel News | eTurboNews

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Diamond Live Concert Series honored by American Resort Development Association

April 17, 2019 by Forimmediaterelease

Diamond Resorts was recognized by the American Resort Development Association with one of the vacation ownership industry’s top awards for its groundbreaking Diamond Live Concert Series.

Mike Flaskey, Chief Executive Officer of Diamond Resorts, and Chris Brock, Senior Vice President of Global Marketing, accepted the award during the annual ARDA World Awards Gala in Orlando, Fla.

“To say I am proud of our talented team members is an understatement,” said Mike Flaskey, Chief Executive Officer of Diamond Resorts. “Our team is consistently pushing the envelope and developing innovative ways to enhance vacation experiences for our members, owners and guests.”

“The Concert Series began several years ago as a little idea and our team has taken it very far, growing the platform into a full series of private concerts with some of country music’s top artists,” Flaskey added. “I am very grateful that our industry has recognized our team’s innovation.”

ARDA, the Washington D.C.‐based trade association representing the vacation ownership and resort development industries, annually recognizes resorts and industry members at the ARDA World Convention & Expo in categories that include overall professional excellence, outstanding sales and marketing accomplishments, product design, advertising and staff.

Diamond Resorts has won awards each year, and was named finalists in 23 categories ahead of the 2019 event.

In addition to the ACE Innovator Award, Diamond took home 11 other awards:

•Sales Verification Loan Officer/Quality Assurance Officer – Annette Stultz
•Business Administration Manager: Finance & Accounting – Yash Dubal
•Training and Development Manager or Team – University of Excellence and OD Team
•Call Center Leader – Kayla Czapla
•Activities Program Team – Virginia Beach Activities Team
•Safety/Security Manager/Team – Edwin Brooks
•Resort Assistant Manager – Leonardo Olachea
•Newsletter – The Club Newsletter
•Multi Media Campaign – All Access Pass Sweepstakes
•Social Media Campaign – #DRIGolf Campaign
•Refurbishment: HOA – Liki Tiki Village Lobby

Attracting more than 1,700 participants from more than 35 countries, ARDA World offers companies prime exposure to vacation ownership industry professionals and provides quality networking opportunities and expert insight on the latest industry trends. Strengthen relationships with your current customers and seek out new opportunities to expand your business and increase your company’s visibility in the ARDA World Marketplace.

Travel News | eTurboNews

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