• Home
  • Post a press-release
  • Visibility packages
  • Subscribe email updates
  • Event Calendar
  • Contact

For Immediate Release | Official News Wire for the Travel Industry

Where press releases are breaking news

  • Home
  • Post a press-release
  • Visibility packages
  • Subscribe email updates
  • Event Calendar
  • Contact

Puerto Rico Tourism: Out with the old, in with the new

April 25, 2019 by Forimmediaterelease

“Since our inception last July, we hit the ground running to accelerate the tourism economy,” said Brad Dean, CEO of Discover Puerto Rico. “This brand campaign follows a strong publicity effort that set up Puerto Rico as the top place to visit in 2019 and a recently revamped website, DiscoverPuertoRico.com.

“The creative highlights our two strongest assets – our culture and our people – and will help us strengthen traveler’s familiarity with what makes our Island one-of-a-kind.”  The campaign officially launches today across digital channels via digital banners, social, pre-roll and a follow-up TV spot that will launch in coming weeks in key markets. Additional marketing support is expected throughout the rest of 2019, to attract visitors to the Island during the summer travel season.”

Discover Puerto Rico, Puerto Rico’s newly-established Destination Marketing Organization (DMO), announced today the rollout of Puerto Rico’s brand campaign called “Have We Met Yet?” which draws inspiration from Puerto Rico’s cultural and natural offerings and at its essence, focuses on the hospitable and welcoming nature of its people. By posing the question “Have We Met Yet?” the creative re-introduces the Island to the world and brings to life the exotic yet familiar essence of Puerto Rico. As the U.S. mainland’s “neighbor to the south,” the new campaign showcases through Puerto Rico’s iconic doors how the Island welcomes visitors with open arms.

Following extensive research that showed that Puerto Rico’s brand identity was neutral in the minds of travelers, this new campaign is this next phase of Discover Puerto Rico’s brand repositioning process, enabling the Island to fully capitalize on its rich tourism product offerings and emerge as a leading Caribbean destination. The creative repositions the island as that neighbor that one dreams of – with the festive flair, the ocean view, the incredible art collection, the delicious food. Puerto Rico is the neighbor you’ll laugh with, celebrate with, and maybe even fall in love with.

“Puerto Rico’s people, its rich culture and unparalleled natural offerings, combined with the fact that it’s a U.S. territory and easily accessible, were key factors that led to this creative. We’re excited to debut this brand campaign as it opens the door, literally, to endless possibilities that showcase the spirit of the Puerto Rican people and everything the Island has to offer,” said Leah Chandler, CMO of Discover Puerto Rico.

Travelers exposed to the new brand campaign will be immediately drawn by the colorful vibrant doors and stunning imagery found throughout the Island. The creative highlights many aspects that make Puerto Rico a unique destination—ranging from its people, its cuisine, its festive spirit, its natural attractions, and much more.

“The campaign invites travelers to visit Puerto Rico and meet us, the neighbor that you can’t live without,” said Chandler. “Puerto Rico was named the #1 Place to Visit in 2019 by the New York Times and has topped over 20 other notable lists of places to visit this year,” she added. “We want to send a message to all travelers that this is THE year to visit Puerto Rico. The entire island is eager to welcome them.”

The creative was ideated and produced by Beautiful Destinations, with support from local production crews who traveled throughout the Island to capture the beautiful scenery, thousands of colorful doors, and welcoming faces of the Puerto Rican people.

To view the “Have We Met Yet?” creative online, visit YouTube.com/DiscoverPuertoRico and be on the lookout for additional campaign creative coming soon.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: American Travel News, and, announced, arms, art, assets, attract, attractions, beautiful, brand, brand repositioning, Breaking Travel News, campaign, capitalize, Caribbean, celebrate, CEO, chandler, channels, CMO, collection, coming, creative, crews, cuisine, cultural, culture, debut, Delicious, Destination, Destination marketing, Destinations, digital, dmo, door, dreams, eager, Economy, effort, established, even, exotic, expected, exposed, extensive, factors, fall, festive, follow, following, food, found, ground, help, highlights, hit, iconic, identity, immediately, in, inspiration, island, IT, key, key markets, last, launch, launches, leading, LED, life, live, local, Lookout, love, mainland, Make, Marketing, markets, meet, met, named, natural, nature, neutral, New, new brand, new campaign, new york, New York Times, newly, News articles, ocean, offer, offerings, officially, online, open, organization, out, over, People, Place, places, posing, Pre, product, production, publicity, Puerto, Puerto Rico, Puerto Rico Tourism, ranging, research, rich, RICO, running, s, said, scenery, season, Set, showcase, social, soon, South, Spirit, strong, summer, summer travel, support, The Island, The World, thousands, through, times, to, today, top, tourism, tourism economy, tourism product, Travel, Travel & Tourism Organizations News, Travel Destination News, travel season, traveled, Traveler, travelers, Travelwire News, TV, unique, up, US, view, visit, visitors, We, website, weeks, welcome, welcomes, welcoming, were, WHO, World, year, York, YouTube

Swiss-Belhotel brings special offers to Arabian Travel Market

April 25, 2019 by Forimmediaterelease

Swiss-Belhotel International has created exciting packages for wholesalers and tour operators that will be launched at the Arabian Travel Market (ATM) taking place in Dubai from April 28 to May 1, 2019. Targeted at Middle East travelers, the group has put together a fabulous range of offers that will be available across its spectacular properties in New Zealand, Australia, the Philippines, and Indonesia.

Laurent A. Voivenel, Senior Vice President, Operations and Development for the Middle East, Africa and India, Swiss-Belhotel International, said: “We are delighted to announce the launch of these exclusive packages that have been designed to provide unique experiences along with greater benefits and value to our Middle East partners as well as customers. We have superb properties located in some of the most sought-after destinations that attract large number of travelers from our region. With the summer holiday season around the corner, ATM presents us the ideal opportunity to launch these. Moreover, this year we are very excited about the ATM Holiday Shopper that we believe is a great addition to the show.”

The Special Packages offer a diverse choice of experiences at unbeatable rates: These include the following:

  • Special Golf Packages in Indonesia at various destinations – Jakarta, Batam, Bandung, Bali, Tarakan, Belitung, Surabaya, Jayapura, and in Vietnam in Da Lat.
  • Discounted wholesale rates for hotels in New Zealand and for hotels in Australia.
  • Early Bird discounts in the busiest destination in Australia, the hotel in Sydney offers 15% discounts for booking within April with stays valid till August and 10% for bookings until August with stays valid all throughout the year.
  • In Philippines, book at Makati and get a free room upgrade; and when you book at Manila get to enjoy the amazing introductory offer including breakfast for two.

Visitors to ATM can find Swiss-Belhotel International on stand HC0825 located in Sheikh Saeed Arena in Dubai International Convention and Exhibition Centre.

eTN is a media partner for ATM.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, announce, April, Arabian, Arabian Travel Market, ATM, attract, August, Australia, Bali, Bandung, Batam, belitung, benefits, bird, book, Booking, bookings, Breaking Travel News, busiest, Centre, choice, convention, convention and exhibition centre, corner, created, customers, Da, designed, Destination, Destinations, development, discounts, Dubai, early, early bird, East, eTN, exclusive, exhibition, experiences, find, following, free, golf, greater, Group, holiday, holiday season, Hospitality News, hotel, Hotel Travel News, Hotels, in, including, India, Indonesia, International, Jakarta, launch, launched, located, Makati, Manila, Market, May, media, media partner, MICE Industry News, Middle, Middle East, most, New, New Zealand, News articles, number, offer, offers, operations, operators, opportunity, packages, partner, partners, Philippines, Place, president, properties, range, rates, region, room, Saeed, said, season, senior, Senior Vice President, Sheikh, show, Special, special offers, spectacular, stays, summer, summer holiday, summer holiday season, Surabaya, SWISS, Sydney, taking, the Philippines, to, tour, Tour Operators, Travel, Travel & Tourism Organizations News, Travel Destination News, travel market, travelers, Travelwire News, UAE travel news, unique, unique experiences, upgrade, US, value, vice, vice president, Vietnam, visitors, We, year, Zealand

Lufthansa makes dedicated staff look bad: The eTN Hero is Patricia Dzai of Swissport Johannesburg

April 24, 2019 by Forimmediaterelease

Lufthansa

“My personal hero today is Ms. Patricia Dzai. Patricia works for Swissport in Johannesburg, South Africa,” said eTN Publisher Juergen Steinmetz. Swissport is one of the largest aviation ground-handling agencies operating in countries around the world.

Major airlines hire Swissport to manage customer relations and logistics when it comes to baggage handling, including lost or misplaced items.

Lufthansa German Airlines’ ground handler in Johannesburg is Swissport. I recently traveled from Nice to Cape Town via Frankfurt and Johannesburg on Lufthansa German Airlines. I am a United Airlines Star Alliance Gold member and traveled on Lufthansa in Business class. Lufthansa is a member of Star Alliance.

When I arrived in Johannesburg, I heard my name called by Lufthansa’s lost baggage office handled by Swissport.

I was told my tube was still in Frankfurt, and they would put it on the next flight to Johannesburg. I explained it was of utmost importance to have the tube for an important trade show event, the World Travel Market in Cape Town, in the morning.

Patricia Dzai, the Swissport agent in Johannesburg, wanted to make sure this would be possible and sent an urgent message to Lufthansa in Frankfurt. The message said:

 

 

 

 

 

I was pleased to know my tube would go on LH 576 directly to Cape Town almost in time for the start of World Travel Market.

I went on to fly to Cape Town and received a text message in the evening saying my tube would be on the Lufthansa flight to Johannesburg, which was different from what Patricia had requested. Since it was late and the Swissport office in Johannesburg was closed, I was able to find a non-published phone number for Lufthansa baggage service in Frankfurt. Lufthansa, like most airlines, is hiding phone numbers to encourage passengers to communicate only by email.

I was told by Lufthansa Baggage Service in Frankfurt no such message to forward my tube to Cape Town was ever received by Swissport Johannesburg. The agent went on to say that passengers are often not told the truth by Swissport agents.

The Lufthansa agent in Frankfurt explained that his job was not to help me, since this was only handled in Johannesburg. I argued my tube is in Frankfurt and not Johannesburg, and the handling agent for Swissport in Johannesburg was closed.

The agent then said he was now doing a one-time exception for me and would reroute my tube on LH576 directly to Cape Town. He said there were 5 hours to get this done, still plenty of time according to him.

The next day I received another message telling me again the tube was on its way to Johannesburg instead of Cape Town.

I called Swissport in Johannesburg, and the news not could have been worse. They told me, apologizing, that my tube was still in Frankfurt for a second day, and they did not know why.

I again called the baggage-handling office in Frankfurt and was again told it’s all Swissport’s mistake for not telling them where to send it.

This time I was angry and called Swissport Johannesburg again. I asked Patricia why she was lying about this. I told her she never sent this request to Frankfurt, according to Lufthansa.

Ten minutes later, I received an email with a time-stamped screenshot from Patricia Dzai showing me exactly what was requested by her in the first place.

Patricia actually had gone out of her way originally to make sure I would be united with my tube on time and in Cape Town. I felt bad thinking she didn’t care and didn’t do anything, when in fact she did.

It shows that big companies like Lufthansa have a serious customer service issue. They hide behind a huge system and are trained to say it’s not their job and simply blame others for company shortcomings.

There was no way I could talk to anyone at Lufthansa about this, and my urgent email to them on the day I was trying to get the tube re-routed was just responded to 2 weeks after I was already back home in Hawaii. Lufthansa offered a 200 euro compensation.

No explanation was given and no apology for accusing Patricia Dzai and Swissport for not doing their job.

I finally received my tube on the last day after the trade show and took it back to the US unopened. When I changed planes in Frankfurt, I asked the agent working in the Senator Lounge to speak to a supervisor in baggage handling about this case and compensation. She told me I have to send an email, which I had already done days ago.

She gave me some chocolate and said they get customers’ complaints all the time and do their best to help and respond, but the back-up system by the airline is not there.

It’s all about a giant non-caring anonymous machine.

I extend my apologies to Patricia Dzai from Swissport, as I now understand she was also a victim of shortcomings created by Lufthansa German Airlines.

Patricia Dzai is the eTN Hero for today.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, angry, apology, around the world, aviation, Aviation News, aviation-website, bag, baggage, baggage handling, best, big, blame, board, Breaking Travel News, Business, business class, Cape, Cape Town, case, changed, chocolate, class, closed, companies, company, compensation, complaints, continued, Corporate News, countries, created, customer, customer service, customers, danger, day, Days, different, directly, display, doing, Email, eTN, Euro, event, explained, explanation, extend, Feature, find, first, first place, flight, fly by, Forward, Frankfurt, German, Germany Travel News, giant, GO!, gold, good, ground, ground handling, handler, handling, Hawaii, help, hero, hide, hire, home, hours, importance, important, in, including, Instead, IT, items, job, Johannesburg, join, Juergen, just, largest, last, late, later, like, lost, lounge, Lufthansa, Lufthansa German Airlines, Machine, major, major airlines, Make, Manage, Market, member, minutes, mistake, most, Ms, name, nbsp, needs, News, News articles, Nice, Non, number, numbers, offering, office, only, Operating, out, passengers, People, People in Travel, personal, phone, Place, planes, presentation, published, publisher, received, relations, request, responded, s, said, saying, second, senator, serious, service, shortcomings, show, showing, shows, South, South Africa, South Africa travel news, speak, staff, Star, Star Alliance, start, Steinmetz, supervisor, sure, Swissport, system, talk, text, The Trade Show, The World, time, to, TO DO, today, told, town, Trade, trade show, Transportation News, Travel, travel market, traveled, Travelwire News, truth, trying, United, United Airlines, up, US, victim, way, weeks, went, were, Why, working, works, World, world travel, World Travel market, worth

Expression of interests launched for new carrying-capacity studies for La Digue, Mahe and Praslin

April 24, 2019 by Forimmediaterelease

The Seychelles Ministry for Tourism, Civil Aviation, Ports and Marine have recently launched 2 expression of interests for carrying capacity studies to be undertaken on La Digue as well as Mahe and Praslin. The aim of the studies is to determine the current status of the islands and the acceptable amount of tourism development that can occur while still remaining sustainable, and assist the government in taking informed decisions on all future tourism development projects.

The Carrying-Capacity Study for La Digue dates back to 2013 and the results have led to the policy directive of setting a moratorium on the development of tourism accommodation establishments to 5 rooms per developer. This moratorium is supposed to be valid for a period of five years and the time has come to commission a new Carrying-Capacity Study.

Moreover, in 2018 the President announced that La Digue would be a model of sustainability as part of the National Vision 2033.  An eco-tourism strategy specific to the island for the next 15 years has been developed and the Carrying-Capacity Study on La Digue will aim to align with the established vision and provide recommendations to policy makers pertaining to future development on the island in view of assuring its sustainable development.

As for Mahe and Praslin, the Carrying-Capacity Study was commissioned in 2016 and set to be reviewed in 2020.  The results of the Carrying-Capacity Study has led to a number of policy directives and a set moratorium on the number of rooms that can be developed per promoter which is 20 rooms for Northern Mahe and 24 rooms per promoter for  the rest of Mahe and Praslin.

The carrying-capacity analysis will determine the ability of the ecosystem of La Digue, Mahe and Praslin and the various segments thereof to withstand all impacts of additional tourism development activities. The studies will apply the perspectives of Physical carrying capacity, Ecological carrying capacity, Social carrying capacity and Economic carrying capacity in order to develop a balanced overall assessment.

Consultants interested to undertake the study have to submit their expression of interest to the Department of Tourism by Friday, April 26, 2019 by 1500 hours. Results of the two carrying capacity studies will determine whether or not to maintain the moratorium currently in place on La Digue, Mahe and Praslin.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, announced, apply, April, assessment, assist, aviation, Breaking Travel News, capacity, carrying, civil aviation, come, commission, current, currently, dates, decisions, department, Department of Tourism, development, Eco Tourism, ecological, economic, ecosystem, established, For immediate Release, future, government, hours, impacts, in, informed, interest, interested, island, islands, LA, La Digue, launched, LED, Mahe, maintain, marine, ministry, model, moratorium, national, New, News articles, Northern, number, order, period, pertaining, physical, Place, policy, ports, Praslin, president, projects, recommendations, remaining, results, rooms, segments, Set, setting, Seychelles, Seychelles travel news, social, status, strategy, studies, study, Sustainability, sustainable, sustainable development, taking, The Island, The National, The Seychelles, time, to, TO BE, tourism, Tourism Development, tourism strategy, Travel Destination News, Travelwire News, view, vision, years

Mediterranean Resort & Hotel Real Estate Forum returns to Greece

April 24, 2019 by Forimmediaterelease

Now in its fifth year, the Mediterranean Resort & Hotel Real Estate Forum (MR&H) will return to Greece for the second year in succession this October. The event, hosted by Questex, is dedicated to the investment, development and operation of resorts and hotels within the Mediterranean region. This niche, but highly specialized area, comprises various elements; hotel, residential, marinas, health clubs, children’s activities, retail, sports facilities, F&B, all of which need to be carefully woven together with seamless operation to create a successful resort.

The conference will be held at the Hilton Athens on the 29-31st October 2019. A fitting venue for Hilton’s celebration of 100 years in hospitality and the continuation of the premise that the group was founded on; “travel can make the world a better place”.

The dynamic growth of tourism in Greece continues to boost investment activity throughout the country and throughout the wider Mediterranean region. Speaking at MIPIM last month, Secretary General for Tourism Policy and Development George Tziallas said; “Half of all funding under Greece’s 2016 development law has been channeled into tourism ventures, while more than 400 investment plans have been submitted in the last three years to the tourism ministry for approval.”

This statement is supported by data recently released by Horwath HTL during the International Hotel Investment Forum (IHIF) which revealed Greece is a prime investment opportunity for international hotel chains as only 1.7% of total units currently operate under an international brand. Results from the joint investor sentiment survey from Tranio and IHIF showed Greece listed as one of the European countries that is most attractive for hotel real estate investment.

Stakeholders from leading operators including Thomas Cook, Club Med and Nobu attend the event alongside investors from KSL, Starwood Capital Group and Dolphin Capital all recognizing the value of coming together as a collective to debate, converse and discuss.

Registration for MR&H 2019 is now open and delegate tickets can be purchased at the best value Early Bird rate until the end of May.

Enterprise Greece have pledged their continued support for MR&H and Grigoris Stergioulis, Chairman & CEO at Enterprise Greece said in relation to the ongoing collaboration; “Building on the success of the event last year, the positive working relationship with Questex and the significant opportunities that exist for investors in the Greek hotel market, we’re thrilled to once again partner with MR&H and look forward to welcoming the event to Greece for the second year.”

Alexi Khajavi, Managing Director of EMEA Hospitality + Travel Group, Questex said; “The tourism and hospitality prosperity that Greece is enjoying is leading to significant activity from serious investors and developers. As a conference host, our role is to facilitate these meetings, connections and interactions in an environment that is educational and energizing. With the continued support from Enterprise Greece, Hilton providing the setting, and amongst very encouraging industry data, we’re confident that MR&H will prove to be an event not to be missed for those currently active or keen to do business within the Mediterranean resort and hotel space”.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, approval, area, ATHENS, attend, attractive, B, best, best value, better, bird, boost, brand, Breaking Travel News, building, Business, capital, celebration, CEO, chains, Chairman, children, club, Club Med, clubs, collaboration, collective, coming, conference, connections, continued, continues, Cook, Corporate News, countries, country, create, currently, Data, debate, developers, development, director, Discuss, dolphin, early, early bird, Educational, elements, end, enterprise, environment, estate, European, European countries, event, facilities, forum, Forward, free, funding, general, George, Greece, Greece travel news, Greek, Group, Growth, half, HEALTH, held, Hilton, hospitality, Hospitality News, host, hotel, hotel investment forum, Hotel Travel News, Hotels, in, including, Industry, International, international hotel, International Travel News, Investment, Investment Forum, investor, investors, investors and developers, joint, KSL, last, law, leading, Luxury Travel News, Make, Managing, managing director, Market, May, Mediterranean, meetings, meetings.travel, MICE Industry News, ministry, month, most, Mr, need, News articles, Niche, October, ongoing, only, open, operate, operation, operators, opportunities, opportunity, partner, Place, plans, policy, positive, Prime, prosperity, purchased, rate, real, Real Estate, region, registration, Relationship, released, residential, resort, Resort News, resorts, resorts and hotels, results, retail, return, returns, revealed, role, s, said, seamless, second, Secretary, secretary general, serious, setting, significant, space, sports, stakeholders, Starwood, statement, success, successful, succession, support, supported, survey, The World, Thomas, Thomas Cook, tickets, to, TO BE, TO DO, total, tourism, tourism and hospitality, Tourism Investment News, Tourism Ministry, tourism policy, Travel, Travel & Tourism Organizations News, Travel Destination News, Travel Group, Travelwire News, units, value, ventures, venue, We, welcoming, working, World, World News, year, years

  • 1
  • 2
  • 3
  • …
  • 30
  • Next Page »

Search




Recent Articles

  • Frankfurt Airport: 2023 Summer Flight Schedule with New Destinations and Increased Seating Capacities
  • Minister Bartlett Welcomes Resurgence of Villas Sub-Sector
  • Tourism Seychelles Principal Secretary shares industry successes at 10th Arab Aviation Summit
  • Speed Networking Events Generate Over $650 Million in Revenue for Small Businesses Supplying Tourism Sector, says Bartlett
  • Enjoying the Suite Life at Sandals Resorts
  • Farmers Reap $108 Million in Revenue in first Two Months of 2023 through Revolutionary ALEX Platform
  • SAUDIA Signs an Agreement with Boeing to Order 49 Boeing 787 Dreamliners
  • Recovery Continues: Fraport’s 2022 Fiscal Year Marked by Strong Demand
  • Fraport Traffic Figures – February 2023: Passenger Growth Remains Strong
  • Seychelles Dazzles Partners at ITB Berlin With Promise of Endless Summer

Subscribe to daily email update

RSS eTN Articles

  • Half a Billion Ultra Rich Make for Luxury Tourism Treasure
  • Minister Bartlett Welcomes Resurgence of Villas Sub-Sector
  • New Appointment to Royal Caribbean Group’s Board of Directors
  • WestJet Cargo 737-800 Boeing Converted Freighters Certified
  • Air Canada Registers with Office Québécois de la Langue Française
  • Airbus reports share buyback transactions 13-17 March
  • Urgent Demand for US Air Travel Upgrades
  • Cagliari Airport Readies for Record Summer
  • 5 Million Euros for Caravaca De La Cruz for Religious Tourism
  • Bridge Over Strait of Messina Gets the Green Light

Archives

  • March 2023
  • February 2023
  • January 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017
  • May 2017
  • April 2017
  • November 2016
  • October 2016
  • August 2016

Content

and Breaking Travel News Business CEO experience first free hotel Hotels in including Industry International International Travel News IT minister most New News articles only over People s said sandals The World through time to TO BE tourism Tours Transportation News Travel Travel & Tourism Organizations News Travel Destination News Travelwire News up We were WHO World World News year years

Copyright © 2023 · Metro Pro on Genesis Framework · WordPress · Log in