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SITA: Tracking airline passenger bags drives 66% improvement in baggage delivery

April 24, 2019 by Forimmediaterelease

Airlines that are adding tracking at more points of the baggage journey are enjoying a huge improvement in bag delivery globally. The SITA 2019 Baggage IT Insights – officially launched at an event in Abu Dhabi International Airport today – shows that where tracking is done at check-in and loading onto the aircraft, the rate of improvement is as high as 66%.

These results come as the record drop in the baggage mishandling rate achieved globally over the past decade plateaus, with the rate steady at around 5.7 bags per thousand passengers over the past three years. In 2018, the rate was 5.69 per thousand passengers.

Over the past year, an increasing number of airlines and airports have started to introduce tracking at key points in the journey – check-in, loading onto the aircraft, transfers and arrival – to improve baggage management and further reduce the chances of a bag being mishandled. SITA’s research provides the first glimpse of the success of this tracking. It reveals that where bags were being tracked when loaded onto the aircraft, the rate of improvement ranged between 38% and 66% depending on the level of tracking introduced.

Peter Drummond, Director of Baggage at SITA, said: “While the mishandling rate has started to plateau over the past few years, this comes against a continued growth in passenger numbers and their bags. In 2018, 4.36 billion travelers checked in more than 4.27 billion bags. More bags makes things more challenging. Everyone across the industry needs to look beyond the process and technology improvements made in the past decade and adopt the latest technology such as tracking to make the next big cut in the rate of mishandled bags.”

Ahmed Juma Al Shamsi, Acting Chief Operations Officer at Abu Dhabi Airports, said: “For our passengers the timely delivery of baggage is key to ensuring a seamless passenger experience and therefore an area in which we continue to make further improvements. Looking forward, baggage tracking is fundamental to driving more accurate bag delivery not only at Abu Dhabi International Airport but across the entire passenger journey. We have led the way with the introduction of tracking on arrival and we have already seen significant improvements.”

Transferring baggage from one aircraft, or airline, to another remains a pinch point in the journey and in 2018 it was again the main reason for bags being mishandled. Transfer bags accounted for 46% of all mishandled bags.
Drummond added: “Transfer is by far the most difficult stage to track a bag as there are multiple airlines and airports involved. However, data from this year’s report shows that tracking at key points in the journey, such as transfers, will go a long way to eliminating mishandling and will allow airlines and their passengers to keep tabs on where their bags are at every step of the way.”

Over the past decade, total number of mishandled bags per annum has plummeted 47% from 46.9 million in 2007 to 24.8 million in 2018, while the annual bill footed by the industry has shrunk 43% to $2.4 billion, down from $4.22 billion in 2007.

Travel News | eTurboNews

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New culinary experiences launched in Victoria Falls

April 24, 2019 by Forimmediaterelease

Earlier this year Pure Africa Destination Management announced its latest restaurant management partnership with Afro-Chic destination venue Zambezi House Restaurant, which was voted as one of the ‘Most Beautiful Restaurants in the World’ by Condé Nast Traveller.

The team at Pure Africa have since then been busy with the reimagination of designing culinary journeys in Victoria Falls for the menu relaunch of Zambezi House, which has taken much of its inspiration from the meandering journey of the venue’s key feature, the Zambezi River.

Pure Africa recently appointed head chef Mike van Rooyen for the development of the latest tasting menu at Zambezi House, forming part of the greater Pure Africa culinary art initiatives aiming to raise the benchmark for food tourism in Victoria Falls.

Our passion is rooted in travel, innovation, design, culinary art and impact, which form our company’s philosophy in looking to awaken this new African spirit together with local talent, international culinary techniques served with the key ingredient, which is warm Zimbabwean hospitality.

“Seasonal ingredients and traditional dishes reimagined, prepared with local knowledge, global culinary techniques and eventually served with the key ingredient, which is warm Zimbabwean hospitality.”

Pure Africa has coincided the latest Zambezi House menu offering, launching in early May 2019 with full day culinary packages for those travellers looking to experience the local food scene in Victoria Falls;

Pure Africa Culinary Journeys in Victoria Falls:

Historic Tram & Bridge Tour + Zambezi House Dinne

What to expect:

A guided tram tour of Victoria Falls Bridge paired up with freshly baked gourmet sandwiches to start, followed by a craft gin pop-up bar and gourmet snack table overlooking the spray of the Falls from the Zambian border and ending off with a three-course dinner tasting menu to be enjoyed later that evening at Zambezi House Restaurant.

Culinary Features:

Artisanal Sandwiches, Pimm’s Train Station Bar, Craft Gin & Tonic Pop Up Bar, Gourmet Scenic Snacks and a three-course Zambezi House dinner experience.

Luxury Deck Sunset River Cruise + Zambezi  House Dinner

What to expect:

A sunset river cruise down the Zambezi paired up with a relaxing three-course dinner experience perched on the edge of the river.

Culinary Features:

Gourmet sunset tasting boards, craft selection of premium beverages onboard the sunset river cruise followed by a three-course Zambezi House tasting menu prepared by head chef Mike Viljoen.

For more information about Pure Africa Destination Management and their latest culinary journeys please email or visit the Pure Africa Destination Management website.

Travel News | eTurboNews

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Major tour operators converging on Barbados for 2019 meeting with tourism partners

April 23, 2019 by Forimmediaterelease

Three weeks away from the May 1 start of the premier business-to-business marketplace, Connect Barbados, with over 100 participants – inclusive of 56 tour operators, have already registered to come and meet with local tourism partners including attraction providers and hoteliers.

Under the theme ‘Breathing Power into Business Connections’, the three-day conference is now in its 14th year. Tour operators have been invited from Barbados’ main source markets – the United Kingdom, the United States of America, Canada, Europe and Caribbean and Latin America. Tour operators such as: Air Canada Vacations, Virgin Holidays and Expedia Group, to name a few have already registered to come learn about what is new in Destination Barbados.

Connect Barbados is an annual conference providing opportunities to island operators to sell Barbados’ holiday products to invited tour operators in all of the island’s major source markets.

The marketplace allows global travel partners to learn about and experience the latest product and service developments on the island, while affording local partners the occasion to thank them for the tremendous contribution they continue to make the success of Barbados’ premier economic sector.

BTMI CEO, William ‘Billy’ Griffith, mentioned, “We are positively anticipating to surpass the 1,200 meeting appointments from Connect 2018 as we once again welcome and share our beautiful product with participating tour operators. Being able to connect our local service providers with the agents who have direct contact with potential visitors to Barbados will be extremely vital to both parties.”

This year, as we celebrate the Year of Wellness and Soft Adventure, tour operators will be treated to an outdoor welcome reception as they kick their feet in the sand at the “Feet in the Sand Beach Party, featuring top local entertainment and cuisine, before proceeding to two full days of business-to-business meetings at the Hilton Barbados Resort.

To close out the highly-anticipated conference, a special final evening reception will be held at the prestigious Harrison’s Cave and tour operators will get the opportunity to tour the cave first-hand. On the final day, participants will tour the island for a diverse Attractions Day, inspecting places of interest based on their specialties.

Travel News | eTurboNews

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New rhino born at Ziwa Rhino Sanctuary

April 22, 2019 by Forimmediaterelease

On 19th April, Ziwa Rhino Sanctuary, located north of Uganda’s capital, Kampala registered the latest rhino birth.

According to Angie Genade, Executive Director of the Rhino Fund Uganda (RFU) and Ziwa Rhino Sanctuary, the newly born rhino is second generation to be born at the Sanctuary. It was sired by dad Agustu and Mom Malaika, both born at the sanctuary to Nandie a donation from Disney’s Animal Kingdom, USA and father, Taleo from Kenya. This brings the total number of Southern White rhinos to 27, following their reintroduction into the country in 1997, since the Northern White Rhino and her cousin the Black Rhino were driven to extinction in the country in the late 70’s and early 80s.

In 2015, the, the Ministry of Tourism Wildlife and Antiquities (MTWA) launched a ten year Rhino Strategy as part of species-specific management plans and strategies including for Shoebill and Crested Crane.

Ziwa Rhino Sanctuary is an ideal stopover for tourists traveling or returning from Murchison Falls or Kidepo Valley National Parks, on a weekend break or excursion to track the two-ton beasts. Amuka Lodge nestled within the sanctuary also provides rustic accommodation for visitors.The sanctuary also hosts prolific birdlife including habitat to the rare Shoebill Stork, oribi, bushbuck, Uganda kob, hippo, and 15 mammalian species.

Travel News | eTurboNews

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Warner Bros. World Abu Dhabi prepares to host World Travel Awards

April 22, 2019 by Forimmediaterelease

Warner Bros. World Abu Dhabi, the latest addition to Yas Island’s series of world-class attractions, is stepping up to host the World Travel Awards (WTA) Middle East Gala Ceremony 2019 on Thursday 25 April.

The gala ceremony will be the premier gathering of the Arabian hospitality industry, with the key players and VIPs from across the region attending.

Opened last summer, Warner Bros. World is the world’s first-ever Warner Bros. branded indoor theme park, and represents another milestone in Abu Dhabi’s remarkable journey to establish itself as one of the world’s leading tourist destinations.

Located on Yas Island, the 1.65 million sq. ft. indoor theme park features six immersive lands with 29 state-of-the-art rides, interactive family-friendly attractions and unique live entertainment shows, as well as a variety of themed dining and retail outlets.

The park is the latest addition to Yas Island’s award-winning theme parks, joining Ferrari World Abu Dhabi and Yas Waterworld.

The red-carpet evening will form the second leg of the WTA Grand Tour 2019 – a global search for the finest travel and tourism brands in the world.

Graham Cooke, Founder, WTA, said: “We are deeply honoured to host our Middle East Gala Ceremony at Warner Bros. World Abu Dhabi, an enthralling new addition to Abu Dhabi’s incredible roster of tourist offerings.

He added: “WTA has maintained its position as the industry leader for the past 26 years, consistently proving its value as the global benchmark for acknowledging excellence in travel and tourism. I greatly look forward to welcoming the most senior decision-makers of the Arabian travel industry for what promises to be a most memorable evening at this phenomenal new attraction.”

Don Strickler, General Manager, Warner Bros. World Abu Dhabi, said: “We are delighted and honored to welcome the prestigious World Travel Awards Middle East Gala Ceremony at Warner Bros. World for the first time this year. The choice of our Park as host for this coveted industry event is a testament to the growing appeal of theme parks within the leisure and entertainment sector in the region. We look forward to bringing together some of the world’s leading travel industry professionals and organizations for an evening full of many successes and celebrations.”

As part of the Grand Tour 2019, WTA is also hosting ceremonies in Montego Bay (Jamaica), Mauritius, Madeira, La Paz (Bolivia) and Phu Quoc (Vietnam), with the winners progressing to the Grand Final in Muscat (Oman).

Travel News | eTurboNews

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