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Seychelles Tourism Board participation at EmQuest Cricket Mania 2019 – Dubai UAE

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The Seychelles has been seen on the Dubai Social scene this March as the Seychelles Tourism Board (STB) participated in the EmQuest Cricket Mania 2019 which took place at the InSportz Indoor Cricket in Dubai, United Arab Emirates on March 22 and 29 2019 respectively.

The STB representative, Ms. Aliette Esther was present at the event on both days and seized the opportunity to showcase the beauty of the Seychelles Islands.

The EmQuest Cricket Mania 2019 – Dubai UAE, which is affiliated to Emirates, was organised for the 5th year and implicates cricket tournaments targeting the front staff/travel consultants of travel agencies across Dubai and the Northern Emirates.

The event, which provides the travel trade professionals with the occasion to compete against each other as well as participate in team building activities, is  attended by more than 50 teams, 500 players, comprising of the front-line travel agents and over 1000 guests.

Ms. Aliette Esther expressed her satisfaction to have been part of the event. She further explained that the STB’s participation in the Cricket Mania enabled the destination’s brand to be visible along other partners.

She reiterated on the importance of STB’s association with such events, as cricket is one of the biggest sports in countries like India, Pakistan and Bangladesh, which are very important markets for Seychelles.

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“The STB’s participation in the EmQuest event has contributed in providing a platform for the tourism board to interact directly with the players, their families, the other sponsors and exhibitors at the event. The event definitely profited the Seychelles by increasing its reach and exposure to new clientele in the UAE market,” said Ms Esther.

Visitors included the travel agents, exhibitors, sponsors, families and other guests, were all welcome to the Seychelles kiosk. A video of the destination was played throughout the 2-day event displaying enticing activities taking place in the Seychelles.

The STB participation to the EmQuest Cricket Mania 2019 has unquestionably enhanced brand awareness and increased media exposure for the destination.

Seychelles andEmQuest have collaborated in previous events to increase the destinations visibility and the last event together was the “Sell Seychelles See Seychelles “campaign with Ethiopian Airlines and Constance Group of Hotels.

Travel News | eTurboNews

National Research Council in Canada wants to improve air passenger experience

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From visiting friends and family to getting goods to market, Canadians, tourists, and businesses rely on a safe, secure aviation system. While safety is everyone’s top priority in air travel, the air travel experience is arguably a passenger’s next biggest concern. Air travelers and crew want a safe and pleasant flight experience, and so do air carriers. By providing a positive passenger experience through well-designed, research-vetted cabin systems and products that complement human behavior, companies can ensure safer, smoother operations while earning and maintaining customer loyalty.

To understand how people interact with the controlled air travel environment, a National Research Council of Canada(NRC) multidisciplinary team is studying human responses to the cabin environment and the impact of new design concepts and emerging technologies on air travelers and crew.

The NRC is in the third year of a five-year research collaboration with the Research & Technology team at Airbus Americas Engineering to improve the air passenger experience by studying and demonstrating the human impact of technology innovations. The research team is using the new NRC Centre for Air Travel Research and real people in simulated tests to evaluate and analyze innovative disruptive concepts, cabin air quality and environmental control systems, passenger comfort, and issues associated with boarding and exiting aircraft.

After carefully analyzing the data gathered during these comprehensive tests, researchers will be able to identify low-cost, high-return changes that can be applied early in the aircraft design process to the benefit of Airbus and its industry customers, affording them the opportunity to make evidence-based decisions that balance the safety and comfort of air passengers and crew with manufacturing and operational costs for next generation aircraft.

This research collaboration is due in part to Airbus’ Industrial and Technological Benefits (ITB) obligation associated with Canada’s Fixed Wing Search and Rescue Aircraft Replacement (FWSAR) program. Canada’s ITB Policy ensures that prime contractors provide business activities in Canada equal to the contract value. The FWSAR program is supporting approximately 2.5 billion CAD in ITB activities within the Canadian economy.

  • The multi-disciplinary team in the National Research Council of Canada’s Centre for Air Travel Research includes a variety of expertise— specialists in physiology, psychology, industrial design, engineering, instrumentation, fabrication, and project management— that allows the team to fully explore the impact of new aircraft design concepts and emerging technologies on air travelers and crew.
  • The Centre for Air Travel Research has five laboratories and can facilitate the study of security screening systems, airport navigation tools, virtual reality devices to address flight anxiety, and the specific needs of communities such as seniors or persons with disabilities.
  • In addition to offering a realistic re-creation of an airport terminal, the Centre for Air Travel Research also boasts the Flexible Cabin Laboratory, complete with an A320 aircraft cabin that allows for the study of passenger flight experience, human vibration, and more.

Travel News | eTurboNews

The Seychelles Tourism Board to host the first Digital Marketing Fair in Seychelles

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The Seychelles Tourism Board (STB) Digital Marketing team once again brings in its ‘avant-garde’ touch to the industry as  it instigates the first ever Digital Fair for tourism Stakeholders.

The fair, which will be held on Tuesday March 26, 2019 at Eden Blue on Mahé and Thursday March 28, 2019 at Pirogue Restaurant & Bar on Praslin targets at creating a platform for local service providers to interact with their clients.

The first digital marketing fair will be an opportunity given to all to meet various exhibitors in a central location to discuss about the available digital services and experience new digital trends available on the local market.

The fair will also provide the local tourism trade representatives attending with the opportunity to meet the STB digital marketing experts for further interaction regarding how to maximise on digital resources to enhance their business growth opportunities.

The exhibitors include representatives from Intelvision, Hoffman Business Consultancy, Com & Click, CTF Consultancy, Kokonet, Maven, Hotel Link Solutions, VCS Group, K-Radio, Vision 360, Rockit, Multimedia Seychelles, Airtel, Sales & Marketing Seychelles Pty Ltd.

Speaking of the importance of the fair, STB Digital Marketing Director Chris Matombe mentions the necessity to facilitate interaction between stakeholders and digital service providers.

“The aim of this digital fair is for us to have a stronger collective digital presence. Through our interaction with various small partners in the industry, we have noted that there is a lack of communication between the local tourism trade and the digital service providers. Our objective as an organisation is to bridge the gap and open doors for our stakeholders to increase their online presence,” Said Mr. Matombe.

STB Chief Executive Mrs. Sherin Francis mentioned her satisfaction to see the fair being concretised; she commended the team for their efforts and expressed her desire to see more exhibitors join the project in the future.

“Our aim as the STB is to continuously raise the standards when it comes to the quality of service we provide. The fair is a perfect opportunity for all our partners to find a way to better their services. It adds to our marketing value as a destination and creates more visibility for their products and services and Seychelles as a whole,” said Mrs. Francis.

The digital marketing fair will be opened from 10.00 am to 5.00 pm on Mahé and Praslin, the public is invited to visit the various stands to see the various products and services on display.

Travel News | eTurboNews

Jamaica Tourism Security team appointed

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Visitor surety is a top priority for Jamaica Tourism. Dr. Andrew Spencer, Executive Director of the Tourism Product Development Company Ltd. (TPDCo) appointed Dr. Peter Tarlow, Partner of certified.travel, as the head of the new National Jamaica Tourism Security team. TPDCo is the organization charged with the responsibility for Destination Assurance under the directive by its Honorable Minister, Edmund Bartlett, MP.

This follows a number of meetings between Dr. Tarlow and the Hon. Edmund Bartlett, Jamaica Minister of Tourism, with Jamaica Minister of National Security, the Hon. Dr. Horace Chang, and senior members of the Ministry of Tourism (MOT) and its agencies.

eTN Chatroom: Discuss with readers from around the world:

Certified.travel is a joint subsidiary of the eTN Corporation and Tourism & More. Dr. Tarlow is a leading industry professional with specific expertise in such areas as:

  • The impact of crime and terrorism on the tourism industry
  • Event and tourism risk management
  • Tourism and economic development
  • Development of response models for security threats
  • Tourism police and private security personnel and the development of TOPPs units
  • Reputational repair or enhancement as needed

Visitor surety means for Jamaica:

  • The providing of a safe and secure environment for the Jamaica’s visitors and for those who work in its visitor industry
  • Protection of the its tourism sites and infrastructure
  • Perceptions of Jamaica including how these perceptions impact its reputation
  • The protection of the nation’s economy vis-à-vis its tourism industry

TPDCo’s destination assurance initiatives and strategies are geared towards the following:

  1. Jamaica National Development Plan, specifically, Jamaica’s 2030 Vision goal; The Jamaican society is secure, cohesive and just
  2. Ministry of Tourism Strategic Business Plan Ensuring the safety, security, and sustainability of the natural and built environments
  3. MOT Tourism Pillar of Growth; New Partnerships

Dr. Peter Tarlow pointed out: “Tourism is the world’s leading peaceful industry and a major economic development tool. The tourism industry is also security (crime and terrorism) sensitive, and a lack of tourism surety has a major impact on tourism and event-oriented economies. Additionally, when public officials are tourism-sensitive, they offer the general public better service, economic opportunities, and an improved standard of living.

“The hospitality industry’s number one job is to protect its guests, and visitors demand safety and security by well-trained professionals. If the tourism industry fails in this regard, all else becomes irrelevant.

“Real security involves training, education, investments in software and the understanding that security is not a simplistic discipline or a passing phase. Tourism security personnel need continual training and must be flexible enough to adjust their procedure to a constantly-changing environment. One of the propositions to note is that as customer service increases, so does tourism security, and a better tourism product has the potential to increase national productivity, quality of life, and economic wellbeing. Security plus service and value for money will become the basis for 21st century tourism success!”

eTN Corporation President Juergen Steinmetz said: “We are excited to work with Jamaica Tourism on this important project. Adding Dr. Peter Tarlow to our portfolio of services and in forming certified.travel as a joined partnership is a game changer for the eTN Corporation, eTurboNews, and TravelMarketingNetwork.”

Unfortunately, within the last few months, Jamaica has had to deal with several incidents that have challenged the perception of its security in relation to visitation safety. These incidents have impacted the perception of Jamaica’s tourism product both locally and globally.

Jamaica’s Tourism Minister, Hon. Edmund Bartlett, said: “We must safeguard the key aspects of destination assurance such as security, safety, and seamlessness of our tourism product. Dr. Peter Tarlow and the team will help us take a step in the right direction and provide insight in legislation that may be implemented to make the industry safer, as well as help us develop a new program on how to better relate and interact with international guests. His visit comes at a crucial point in the development of our product.”

More information on the eTN Travel & Tourism Security Program : www.certified.travel