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New nonstop JFK-Mobay flight to further boost Jamaica tourist arrivals

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Jamaica Tourism Minister Hon Edmund Bartlett and United States Ambassador to Jamaica, Donald Tapia, along with a raft of officials welcomed the commencement of daily nonstop American Airlines service between New York’s John F. Kennedy International Airport and Montego Bay’s Sangster International Airport today. 

American Airlines flight # 1349 arrived at 10:40a.m today with passengers and crew being treated to a warm welcome by officials complete with a performance by a Jamaican mento band.

Ambassador Tapia noted that, “The US and Jamaica have had a great and long history of diplomatic relations which includes strong airlift arrangements. Today is another representation of the strong ties between both countries which will positively impact Jamaica’s tourism and our largest carrier.”

Meanwhile Bartlett welcomed the reintroduced service noting that, “The Northeast region continues to be a strong performer for us as a destination in terms of arrivals. For the summer period, May to September 2019, the US market region recorded a 9.3 percent increase in arrivals with 785,055 visitors compared to the 718,531 visitors during the corresponding period last year.

During that period, the Northeast outpaced the overall US market and saw an increase of 13.3 percent during the same period. While stopover arrivals from the US also recorded an increase of 11.1 percent for September 2019, the Northeast again outperformed the national average and grew by 18.1 percent. This reintroduced service augurs well for us as a destination.”

Mayor of Montego Bay, Councillor Homer Davis, Mr. Donovan White, Director of Tourism, Dr. Rafael Echvarne, CEO, MBJ Airports Limited, Mr. Omar Robinson, President, Jamaica Hotel and Tourist Association (JHTA), Mr. Wellesley Joseph, AA Senior Regional Manager, Western Caribbean were among the specially invited guests at the flight arrival briefing.

Meanwhile, Senior Advisor/Strategist, Delano Seiveright pointed out that the new American Airlines service comes within the frame of increased flights between the United States and Jamaica, “There is daily nonstop Delta Airlines service between Detroit, Michigan and Montego Bay starting next month. Jamaica has also been benefitting from several other new flight services including new nonstop flights between Dallas, Texas and Montego Bay by Sun Country Airlines; St Louis and Montego Bay by Southwest airlines and increased frequency of flights into both Kingston and Montego Bay by Jetblue and Delta Airlines.”

He further noted that the increasing buoyancy in the tourism space is attributable to Minister Bartlett’s consistent piloting of specific growth inducing efforts.  “This includes further cementing and also opening up new source markets, including in Latin America and Europe; more new rooms; more new flights, closer collaboration with cruise operators; first-rate relationships with non-traditional players like Airbnb, among other things that represents the very cornerstone of our aggressive tourism growth strategy.”

American Airlines offers its 200 million annual customers 6,800 daily flights to more than 365 destinations in 61 countries from its hubs in Charlotte, Chicago, Dallas-Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix and Washington, D.C.

MEDIA CONTACT: Jamaica Ministry of Tourism, Corporate Communications, 64 Knutsford Boulevard, Kingston 5, Tel: 920-4926-30, Fax: 920-4944

Bartlett upbeat about Peru Flight to Jamaica

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Jamaica Tourism Minister, Hon. Edmund Bartlett, (seen right in photo) in discussion with Chilean Ambassador to Jamaica, His Excellency Euduaro Javier Bonilla Menchaca (second right) during his courtesy call at the Minister’s New Kingston Office on Wednesday October 30, 2019.

Joining in the discussion are (left to right) Roberto Alvarez, Deputy Head of Mission, Chilean Embassy in Jamaica and Mrs. Jennifer Griffith, Permanent Secretary in the Ministry of Tourism.

During the courtesy call, Minister Bartlett discussed the positive impact the upcoming inaugural flight from Lima, Peru to Montego Bay will have on the island’s arrivals from the Latin America region.

The service which will be through LATAM airlines three days weekly, is expected to begin next month.

MEDIA CONTACT: Jamaica Ministry of Tourism, Corporate Communications, 64 Knutsford Boulevard, Kingston 5, Tel: 920-4926-30, Fax: 920-4944

Looking for a Cheap Chennai to Delhi Flight? Here are the Secret Tips

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Whenever we hear the term “Cheap Flights”, we all want them right? The first thing that you need in this particular case is patience. If you can be patient enough, you can get access to great deals and discounts while booking a flight. This piece of writing highlights the same and you must take a glance at the resulting points that are explained later in this write-up. Read on to know more.

There are various techniques for booking cheap flights, but you must know what the main tactics of doing so are. Here, in this piece of writing, there will be the secret tips which will help you book a cheap Chennai to Delhi Flight easily. Keep your eyeballs set in the following sections to uncover the secret of booking a cheap flight online. Read on to know more.

Secret Tips To Book A Cheap Chennai To Delhi Flight

  • Begin Your Search Early: Start searching for flights as early as possible. Do not rush with your process as instant deals are likely going to cost you more than expected. As flight deals fluctuate a lot with time, you need to constantly check for new updates and deals. This requires a lot of time and effort. That is why keeping some time in hand will be very beneficial.
  • Look for the best day to fly: Flight deals matters when it comes to the days of the week. There are particular days when the flight prices are high and low. You need to monitor those factors, and then finally choose your flight deal. Normally, Tuesdays are the peak time when you are likely to get the best possible deals, which are profitable enough for your purpose. So, choose your flight accordingly.
  • Adjust Your Time of Flying: You might wish to fly in the morning or in the evening, but flights have no time of their own. Thus, if you want to get access to profitable deals, you have to make sure you adjust your travel timings accordingly to the available deals on the particular website.

Make sure to keep in mind the payment details while booking a cheap flight

Apart from the above tips, you need to keep in mind the payment methods. Some websites might offer discounts with a credit card, and some might offer deals with PhonePe. Thus, while booking a flight, you need to examine which payment mode or gateway will fetch you more discounts.

Hi, I am Harish, and I was confused while booking Chennai to Delhi flight. But, thankfully, I was able to come across lucrative deals offered by a very reliable travel site that helped me save a fortune.

Lufthansa makes dedicated staff look bad: The eTN Hero is Patricia Dzai of Swissport Johannesburg

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Lufthansa

“My personal hero today is Ms. Patricia Dzai. Patricia works for Swissport in Johannesburg, South Africa,” said eTN Publisher Juergen Steinmetz. Swissport is one of the largest aviation ground-handling agencies operating in countries around the world.

Major airlines hire Swissport to manage customer relations and logistics when it comes to baggage handling, including lost or misplaced items.

Lufthansa German Airlines’ ground handler in Johannesburg is Swissport. I recently traveled from Nice to Cape Town via Frankfurt and Johannesburg on Lufthansa German Airlines. I am a United Airlines Star Alliance Gold member and traveled on Lufthansa in Business class. Lufthansa is a member of Star Alliance.

When I arrived in Johannesburg, I heard my name called by Lufthansa’s lost baggage office handled by Swissport.

I was told my tube was still in Frankfurt, and they would put it on the next flight to Johannesburg. I explained it was of utmost importance to have the tube for an important trade show event, the World Travel Market in Cape Town, in the morning.

Patricia Dzai, the Swissport agent in Johannesburg, wanted to make sure this would be possible and sent an urgent message to Lufthansa in Frankfurt. The message said:

 

 

 

 

 

I was pleased to know my tube would go on LH 576 directly to Cape Town almost in time for the start of World Travel Market.

I went on to fly to Cape Town and received a text message in the evening saying my tube would be on the Lufthansa flight to Johannesburg, which was different from what Patricia had requested. Since it was late and the Swissport office in Johannesburg was closed, I was able to find a non-published phone number for Lufthansa baggage service in Frankfurt. Lufthansa, like most airlines, is hiding phone numbers to encourage passengers to communicate only by email.

I was told by Lufthansa Baggage Service in Frankfurt no such message to forward my tube to Cape Town was ever received by Swissport Johannesburg. The agent went on to say that passengers are often not told the truth by Swissport agents.

The Lufthansa agent in Frankfurt explained that his job was not to help me, since this was only handled in Johannesburg. I argued my tube is in Frankfurt and not Johannesburg, and the handling agent for Swissport in Johannesburg was closed.

The agent then said he was now doing a one-time exception for me and would reroute my tube on LH576 directly to Cape Town. He said there were 5 hours to get this done, still plenty of time according to him.

The next day I received another message telling me again the tube was on its way to Johannesburg instead of Cape Town.

I called Swissport in Johannesburg, and the news not could have been worse. They told me, apologizing, that my tube was still in Frankfurt for a second day, and they did not know why.

I again called the baggage-handling office in Frankfurt and was again told it’s all Swissport’s mistake for not telling them where to send it.

This time I was angry and called Swissport Johannesburg again. I asked Patricia why she was lying about this. I told her she never sent this request to Frankfurt, according to Lufthansa.

Ten minutes later, I received an email with a time-stamped screenshot from Patricia Dzai showing me exactly what was requested by her in the first place.

Patricia actually had gone out of her way originally to make sure I would be united with my tube on time and in Cape Town. I felt bad thinking she didn’t care and didn’t do anything, when in fact she did.

It shows that big companies like Lufthansa have a serious customer service issue. They hide behind a huge system and are trained to say it’s not their job and simply blame others for company shortcomings.

There was no way I could talk to anyone at Lufthansa about this, and my urgent email to them on the day I was trying to get the tube re-routed was just responded to 2 weeks after I was already back home in Hawaii. Lufthansa offered a 200 euro compensation.

No explanation was given and no apology for accusing Patricia Dzai and Swissport for not doing their job.

I finally received my tube on the last day after the trade show and took it back to the US unopened. When I changed planes in Frankfurt, I asked the agent working in the Senator Lounge to speak to a supervisor in baggage handling about this case and compensation. She told me I have to send an email, which I had already done days ago.

She gave me some chocolate and said they get customers’ complaints all the time and do their best to help and respond, but the back-up system by the airline is not there.

It’s all about a giant non-caring anonymous machine.

I extend my apologies to Patricia Dzai from Swissport, as I now understand she was also a victim of shortcomings created by Lufthansa German Airlines.

Patricia Dzai is the eTN Hero for today.

Travel News | eTurboNews

Russian Aeroflot remains China’s ‘Favorite International Airline’

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Russia’s Aeroflot has been once again named the Favorite International Airline in China. The award was given to Aeroflot for the third consecutive year at the Flyer Award Ceremony 2019. The award ceremony was held today in Shanghai, the economic capital of China.

The awards are supported by the Civil Aviation Administration of China (CAAC). Winners are selected by the jury and by votes from frequent flyers and travelers.

The awards recognize outstanding participants in China’s dynamically developing tourism market. Previous winners include leading global airlines, including carriers that hold Skytrax 5-Star Airline status.

Aeroflot retained the title of Favorite International Airline at the competitive Flyer Awards due to its key competitive advantages: high service quality and flexible fare policy.

“The recognition of Aeroflot as the Favorite International Airline in China is confirmation of the effectiveness of our strategic efforts in China,” Aeroflot CEO Vitaly Saveliev said. “We offer our customers a wide route network and one of the youngest fleets in the world. Millions of Chinese passengers choose our airline for affordable ticket prices, convenient transit via our hub airport Sheremetyevo and high-quality service. Further development of service on Europe-Asia transit routes – one of the most competitive aviation markets globally – is one of Aeroflot’s key goals, along with the active expansion of the domestic route network.”

Aeroflot’s convenient routes encompass four key locations in China: Beijing, Shanghai, Hong Kong and Guangzhou. Aeroflot continuously adds new services oriented at the Chinese market. Earlier Aeroflot signed a partnership agreement with Alipay, China’s most popular payment system.

Aeroflot’s official website has a Chinese-language interface. Passengers receive menus in Chinese, and the in-flight entertainment system is available in Chinese. Onboard announcements are made in Chinese and the menu offers a special Asian set.

Aeroflot consistently enjoys wide recognition and popularity among consumers in the Chinese market. In January, Aeroflot was named Best China – Europe Transit Airline at the 2019 Stars Awards in China.

Travel News | eTurboNews