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Easter School Holidays ring in busy travel season at Frankfurt Airport

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With the Easter holidays around the corner, Frankfurt Airport (FRA) is preparing for this year’s first travel peak. Germany’s largest aviation hub expects to welcome up to 215,000 passengers daily – particularly at the start of the Easter school holidays on the weekend from April 12 to 15. The busy travel season will continue also after the Easter holidays. During summer, more than 240,000 passengers are expected to pass through the FRA global aviation hub on peak days, thus reaching similar levels as last year. Passenger volumes are not expected to decline noticeably until October, when Frankfurt Airport switches to the winter flight schedule.

Five tips for a smooth airport experience

Passengers should should therefore follow a few key pieces of advice when preparing for their journey. Each individual passenger can contribute to avoiding unnecessary delays and ensuring a stress-free travel experience at the counters and security checkpoints in the terminals.

  1. Check in online: Passengers can usually check in online 24 hours before departure on their airline’s website. This saves time at the check-in counter.
  2. Arrive early: Passengers should be at the airport at least two and a half hours before departure and make their way to the security check immediately after dropping off their luggage. Once having passed the security checkpoint, passengers will find a wide range of amenities and leisure experiences to choose from, including FRA’s Movie and Gaming Worlds, yoga rooms and play areas for children, as well as shops and restaurants.
  3. Take as little carry-on luggage as possible: Your carry-on luggage should only contain items that are essential during your journey on the plane and at the airport. Carrying light luggage is the best way to ensure a relaxed airport experience. It also saves time at the security checkpoint and when boarding the plane. Packing correctly also helps reduce stress. Therefore, travelers should check their airline’s luggage rules and allowances before starting their trip. The airline will provide details about the size, number and weight permitted. Aviation regulations specify what is allowed in each piece of luggage.
  4. Stow liquids and electronics correctly: Particular attention must be paid to liquids and electronic devices. Batteries, e-cigarettes and power banks must be transported in carry-on luggage. Liquids in carry-on luggage must be stored in individual receptacles of up to 100 ml each in a resealable, transparent plastic bag with a maximum volume of one liter per passenger. Electronic devices and liquids must be presented separately at the security check. Security checks can be sped up considerably by packing everything so that it is quickly accessible and easily restowable.
  5. Book parking online: Booking parking online early is strongly recommended for passengers traveling to the airport in their own car. It is also cheaper. In addition to arriving two and a half hours before departure, we recommend that passengers allow a few minutes’ additional time for traveling between the parking structure and the terminal.

“Following these travel tips and the luggage regulations will help each person have a more enjoyable airport experience,” explains Fraport AG’s General Manager Aviation, Dr. Pierre Dominique Prümm. “This will also positively contribute to smooth operations and the overall situation at our airport. Nevertheless, Frankfurt Airport – like all other travel hubs and routes – will be very busy in the summer months, especially during vacation periods. We are preparing for this as effectively as possible with additional staff and adjustments to our infrastructure. Yet, longer waits can still be expected on peak days. Our aim is to keep waiting times as short as possible. To achieve this, we rely on the cooperation of passengers and our partners on site, as well as airlines and government agencies.”

Passengers can find all the travel tips and a lot more useful information at frankfurt-airport.com and via the Frankfurt Airport app.

Leave your winter coat at the airport

During the Easter holidays, the popular Winter Coat Storage Service is available for the last time this season at the luggage storage service. For 50 euro cents per day, down jackets and thick coats can be left at the airport, while their owners enjoy their vacation in the sun.

Travel News | eTurboNews

What smart travelers know

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A record-breaking number of Americans are traveling, but most are unprepared for the journey – more than 90% of US travelers don’t know their rights, according to AirHelp, advocate for air passengers.

For easy reference, they have compiled a brief overview of U.S. air passenger rights below, along with insider tips for smart travelers. Knowing your rights could make you eligible to claim compensation. These include what to do regarding:

  • Flight Delays
  • Cancellations
  • Bumping, Denied Boarding and Overbooking
  • Lost Luggage
  • Missed Connections
  • When to fly
  • How to pack
  • And more

Disruptions: If you are flying within the U.S. and you are denied boarding due to an overbooked flight, you may be eligible to claim 400% of the one-way fare to your destination in compensation, of a value up to $1,350. Also, for flight cancellations or lengthy delays, if you’re flying to the EU on an EU airline, or departing from an EU airport, you may be eligible to claim up to $700 per person in compensation under European law EC 261.

Lost Luggage: Did you know airlines that lose or damage travelers’ luggage are obligated to pay out compensation of $1,500 – $3,500 to impacted passengers and reimburse them for lost items? Many travelers are unaware of these rights. Whether a traveler is flying within the U.S. or to one of the other 120 countries that ratified the Montreal Convention, if that person experiences luggage issues while traveling, they may be entitled to compensation under air passenger rights laws, including U.S. national law and the Montreal Convention. In order to successfully get the compensation that they are entitled to, a passenger must file a claim before leaving the airport. Travelers should fill out a Property Irregularity Report (PIR) claim for misplaced luggage, including the case number of their bags. The more detailed the claim, the better off that passenger will be, including an itemized list of the contents of their luggage, including the value of each item.

Missed Connections: If flights are booked together under one reference code, passengers can claim $300 – $700 in compensation from the airlines if they miss a connecting flight due to an earlier disruption under EC 261.

Fly during off-peak days or times to avoid the largest crowds at airports. The late night flights are often the least crowded, which means that your flight may be less likely to be overbooked, and your wait time at security will be shorter.

Consider flying out of alternate airports, if your airport is known to have delays. If flights from one airport typically experience significant disruptions, you can anticipate the new screenings will create longer lines at security and additional delays. Look into flights through different airports that fit your travel needs.

Leave extra time for traveling to the airport. No matter when people are traveling, they should anticipate traffic near the airport and overcrowding inside, thanks to overtourism. Pack the car with your luggage the night before departing to help save precious time the day of. Schedule extra time for driving, plan to arrive at the airport at least three hours before takeoff, and be sure to leave ample time to get through lines at security in case of large crowds. If it is easy enough, travelers can also consider public transportation to eliminate parking fees and cut costs.

Be ready for longer lines at security. With larger flights, waiting for luggage can take a lot of extra time at the airport. For short trips, travelers may consider using only a carry-on item, as long as all items fall under TSA requirements.

Strategically pack your luggage to have your ID and all liquid items at the top so that they’re easily accessible to TSA staff.

Pack larger electronics at the top. In July 2018, the TSA announced rules that require electronics larger than a cellphone to be placed in separate screening bins. If you’re one of the many travelers who are opting to bring bags on board rather than pay money to check them, pack larger electronics at the top so they’re easy to remove and place in a separate screening bin.

Consider wearing a pullover jacket or sweatshirt instead of a zip-up – this will allow you to quickly get through security without having to worry about removing articles of clothing.

Bring chargers and extra entertainment for the airport. Sometimes, flight disruptions are inevitable, so consider packing an extra phone charger and book to take on the flight.

Travel News | eTurboNews

IMEX Policy Forum puts future city development front and center

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Policy makers from national and regional governments worldwide will explore The Business of Placemaking with leading business events industry professionals at this year’s IMEX Policy Forum.

This year the annual Forum will take place at the InterContinental Hotel Frankfurt on Tuesday 21 May, the first day of IMEX in Frankfurt 2019.

The IMEX Policy Forum is where the business events world and public policy makers annually connect and share insights into how events such as conferences, meetings and incentive travel can make a major contribution to national and regional economies.

The enormity of this contribution has now been quantified. According to the Global Economic Significance of Business Events, the first ever worldwide study from the Events Industry Council (EIC) and conducted by Oxford Economics, the direct spend of the meeting and event industry worldwide in 2017 was more than US$1.03 trillion, matching the consumer electronics sector in size.

Leveraging the link between business events and the innovation economy

All participants have the opportunity to visit the IMEX exhibition in the morning. In the afternoon, invited ministers and senior political representatives will take part in a national government discussion in collaboration with the United Nations World Tourism Organization (UNWTO) chaired by Martin Sirk of Sirk Serendipity. At the same time Professor Greg Clark CBE, the world-renowned advisor on cities will facilitate a city workshop specifically designed for local, municipal and regional policy makers and destination representatives, exploring ‘business meetings and the innovation economy.’

Analyzing the business opportunity for urban placemaking

The Business of Placemaking will be put into the spotlight when the keynote speech is presented by Dr Julie Grail, a leading expert and commentator on partnership and place management and a special adviser on Business Improvement Districts at the Institute of Place Management at Manchester Metropolitan University. Julie, who has been involved in managing places for two and a half decades, has in recent years worked on international assignments in Australia, New Zealand, South America, Europe and the United States.

New this year, the interactive Leadership Discussion will feature an invited panel who will present case studies from the perspective of political, urban planning and destinations stakeholders who have all played influential roles in placemaking success stories. The discussion will be moderated by leading business journalist and media advisor Ursula Errington and will provide plenty of opportunity for everyone present to contribute to the discussions.

Each year the political representatives who take part acclaim the event, saying how valuable it is to learn from their peers in other countries and from the meetings industry experts about the benefits to economic development and business tourism that investment in business events can bring.

Carina Bauer, CEO of the IMEX Group commented; “Placemaking is a concept that’s long been understood and embraced by some city planners and developers alike but now the meetings and events industry understands the power and importance of being part of these conversations. This year’s agenda reflects what feels like a tipping point: a recognition that the business events industry can – and should – speak up to influence any city planning or placemaking decisions. This year’s Forum will guide by example and show the way. With its new format everyone can contribute fully to a lively discussion and gain valuable insights from the case studies.”

Organized under the auspices of the Joint Meetings Industry Council (JMIC), the IMEX Policy Forum’s advocacy partners are Association Internationale des Palais de Congres (AIPC), European Cities Marketing (ECM), ICCA, The Iceberg and UNWTO. The Forum is sponsored by Turisme de Barcelona, Business Events Sydney, German Convention Bureau, Geneva Convention Bureau, Messe Frankfurt and the Meetings Mean Business Coalition.

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