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IMEX America 2019 – three days of discovery, business and learning

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IMEX America never stands still. The show, taking place September 10 – 12 in Las Vegas, showcases the changing landscape of the business events industry around the world.

Innovation, discovery, exploration – and strong business value – are all on the menu, and every year that menu evolves to reflect a rapidly developing global marketplace with new players, new technologies and new trends.

Here are just some of the new activities, speakers and exhibitors, attendees to IMEX America this year can discover…

• Business continues to be at the core of the show with new exhibitors including Choice Hotels International, Destination Cleveland, Israel, Leonardo Hotels, Los Cabos, RIU Hotels & Resorts, Tourism Trinidad, Uber for Business and Wilmington & Beaches offering planners even more opportunities to do business.

• The new Discovery Zone is the hub of all things experiential – look out for multi-sensory digital displays, mystery tattoos, digital graffiti walls, AR, interactive photo booths and the Hyatt Meditation Station.

• Diversity continues to top the global agenda and She Means Business – a new joint event by IMEX and tw magazine, supported by MPI – will explore this in detail with a stellar line-up including keynote speaker Dr. Mara Catherine Harvey, UBS Switzerland AG; Vicki Hawarden, Society for Human Resource Management; and Melissa Ow, Singapore Tourism Board.
• If there’s one industry that’s ever-evolving, it’s technology. IMEX America’s Tech Pavilion reflects this, with a full complement of exhibitors, many of them new to the show. Expect the latest in gamification, apps, AR and cyber security.

• Smart Monday, powered by MPI, continues to be… smart! More than 30 concurrent education sessions cover hot topics for event planners, including a session on ‘unlocking the DNA code of leadership’ and the chance to study for the Event Design Certificate and join EventMB.com’s highly regarded Event Innovation Lab™. For a truly immersive – and dramatic – learning experience, join InsideRisk’s session – What kind of leader are you under maximum pressure?, the session fosters critical thinking and trust building. There’s also a keynote from a boundary-pushing comedian and dedicated education for event planners working in associations and corporate organizations.

IMEX America takes place September 10 – 12, 2019, with Smart Monday, powered by MPI on September 9. Registration for the show is free of charge and open to all who work in the meetings, events and incentive travel industry.

MEDIA CONTACTS: Emma Blake (UK): emma.blake@imexexhibitions.com ; Norman Birnbach (US): norman.birnbach@imexexhibitions.com      

Wings Travel Management Appoints Chief Operating Officer: Asia Pacific based in Singapore

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Wings Travel Management , a leading global travel management company providing business travel services to clients in the finance, construction, security, energy and marine sectors, has appointed Sonja Hamman to the newly-created role of Chief Operating Officer – Asia Pacific, based at the company’s office in Singapore. The move reflects the importance of the region and its potential for growth, since Wings established an operation in Singapore in early 2018 after acquiring Olympia Travels & Tours.

Sonja Hamman first joined Wings in 2001, and her impressive 18-year career with the global travel management company has spanned diverse operational, senior management and project-led roles in the UK, South Africa, Brazil, Nigeria and Angola.

Most recently, she has held the London-based position of Director of Global Strategic Partners & Yield Management during which time she has been instrumental in expanding Wings global supplier relations portfolio, focussing on supplier negotiations, NDC solutions and content..

Prior to this role, Hamman was Director of Global Projects, managing major initiatives such as the launching the Wings’ wholly-owned operation in Lagos, Nigeria; the acquisition and integration of Michelle’s Travel in South Africa; and establishment of Wings’ IATA and ticketing functionality in Angola – a non BSP region.

Her robust understanding and experience of Wings’ business has also been honed by setting up the company’s UK operation in 2002 in the role of Director – Operations – UK & Europe. This was Wings’ first office outside South Africa, where the company was founded in 1992. Hamman grew the UK business from the ground up, to a total of three offices. From here she moved to become Director – Oil & Gas Division with the remit to grow and expand Wings’ global energy business. While in this role, she also worked closely with the company’s Learning and Development team to establish the Energy Academy™, a unique in-house educational programme giving Wings’ travel consultants an in-depth understanding of how the oil and gas sector operates, in order to service their clients more insightfully.

“I am delighted that Sonja has taken up this strategic role – her extensive experience in opening and operating new regions coupled with her Wings DNA, places her as the perfect candidate to consolidate our operations in Singapore, and build a platform to grow our business in the Asia-Pacific region,” said Tony Sofianos, CEO, Wings Travel Management

“Wings is strategically and uniquely positioned to service existing global customers, but also capitalise on the growth opportunities across the corporate, energy and marine sectors thanks to our unique value proposition and wholly owned global operations” added Sofianos

Sonja Hamman stated: “I am very pleased to be joining Wings’ Asia-Pacific region as it’s such an exciting market with many opportunities. As well as ensuring the Wings brand becomes a recognised market leader in Singapore, I also look forward to driving the development and execution of our growth strategy for Asia-Pacific.”

About Wings Travel Management:

Wings is an award-winning global travel management company which has carved a niche in the market as a trusted travel provider for clients in the finance, construction, security, energy and marine sectors where travel is an integral part of their business model. Founded in 1992, Wings’ global reach spans North America, South America, UK/Europe, Asia, Africa, and the Middle East, where the company has wholly owned and managed regional offices. Wings Travel Management employs over 400 people around the world and has a global turnover of around US$325M. Wings is known for its unique expertise in navigating complex and challenging business travel, as well as generating cost savings without compromising on traveller safety. The company’s advanced, customizable technology solutions are all seamlessly accessible over a standardized global platform. www.wings.travel

Travel News | eTurboNews

The perplexing search for purplicious luggage and the perils of windmills

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April is Stress Awareness Month, but it is also National Humor Month, so I thought I’d go out on a limb and talk about something that stresses a travel bargain’s aficionado. I have Scandinavian blood, so just like the Vikings, I have a natural inclination to go out and explore the world. But I’m part Scottish, so I don’t want to pay for it.

I watch google flights like a hawk – I grab dirt-cheap first-class tickets when I see the price drop to the $500 range from Honolulu to anywhere in the Great Lakes region. First class comes with 2 bags per person, up to 70 pounds per suitcase. I have 400 Aloha-themed Christmas cards I bought for 75 to 90 percent off in January, plus all kinds of other Hawaiiana treasures to take back to the mainland.

My perplexing search for Parisian goods at Scottish prices yielded over 100 possibilities on Facebook Marketplace; however, every single seller I encountered was a scam artist. Everything I looked at was counterfeit Louis Vuitton brought over from Shanghai where the seller probably paid $20 for each piece. The Facebook ads read “Authentic Louis Vuitton,” but upon inspection, it only took 30 seconds to see these were illegal knockoffs. Realistically, what real person buys 10 Louis Vuitton suitcases for $2,700 each, then turns around and sells them for $1,000 each on Marketplace before even using them once? Nobody does that. But people do buy $20 counterfeit Louis Vuitton items in China, then illegally sell them to unsuspecting Facebook buyers in Hawaii – at an obscene mark up.

So I turned to a reputable store, one which is very popular in the American South, called Belk. They specialize in products that Baptist women with really big hair love to purchase. At least that’s what my Baptist aunts with 3-feet tall hair told me. You know, the taller the hair, the closer to God.

I found a great bargain: purple luggage set of 3, regularly $160, on clearance for $19.99. The description says the luggage “is featured in a vibrant purple hue so you never have to worry about your belongings or loosing [sic] your luggage on the baggage claim belt.” What exactly does that imply? Is it such a hideous shade of purple that nobody would caught dead with it? I don’t mind purple – the symbol of Scotland is the purple thistle, so with a few decals and gaudy embellishments they would make the perfect accessory for a red hat lady or a gay Scot.

I know a lot of women who love purple. The last time I bought a suitcase from the Aloha Swap Meet, it was purple, with hibiscus, and had the words “Aloha” and “Hawaii” printed on it. After using it to fly to Detroit, I placed an ad to sell it online – and it sold in under one minute.  So maybe purple suitcases would be something I should carefully reconsider, especially if they are prone to getting brodied by big-haired women.

When I read Belk’s small print for this item I noticed the warning: “This product may contain chemicals known to the State of California to cause Cancer and Reproductive Harm.” Are they referring to pregnant women, or are they referring to my little soldiers under the category of “reproductive harm”?  I have to keep my little soldiers unharmed just in case Dolly Parton asks me to marry her. I know she’s 73 and probably has no plan to reproduce with me, but she’s got big hair and she would really appreciate my Pride of Dixie Belk luggage. And she’s the only woman on the planet who could turn me straight. Well, maybe Jane Seymour could, but I’d need to consult my shrink first. The $64,000 question, or the $19.99 question: are the purple suitcases worth getting cancer?

There has been much buzz about Mr. President’s announcement that windmills cause cancer. I guess that’s why all the people in Holland are dead. He said it had something to do with the spinning motion.  Now, these suitcases are “spinners” meaning you can spin them 360 degrees.

I’m Scottish by culture, but my DNA is Scandinavian. Scandinavians always place a high value on safety, which is why I bought a Volvo C70 convertible. Being both Scandinavian and Scottish led me to a great existential crisis – who am I – a cheap Scot or a safety-conscious Scandinavian? Is the bargain worth the stress of possibly getting cancer?

For a few minutes I pondered the issue. Maybe the cancer was caused by the spinning action. I thought, well, if I spin them backwards, would it cure cancer?

Having lost both grandmothers to cerebral tumors, I have a lot of emotional baggage when it comes to that topic. Except for basal cell carcinoma (a common problem for blue-eyed blond Scandinavians living in Hawaii) I have lived pretty much unscathed by cancer’s evil.

In the end, the Scandinavian “safety first” side of me won out. As much as I love bargains, I might have gotten more than I bargained for from this luggage set. There is always the Aloha Stadium Swap Meet to top off my 280 pound (4 suitcases) first-class checked-baggage allowance.  Any excuse to go to the Swap Meet is a Scot’s delight.

Travel News | eTurboNews

Marriott has a 2020 vision when it comes to expansion in Asia

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From the 15th Hotel Investment Conference – South Asia, Marriott International  today announced its continued expansion plans in Asia-Pacific with its 2020 vision — an aggressive target to have 1000 hotels open by the end of 2020. This vision also could create up to 50,000 more job opportunities for the region. In 2019 alone, the company expects to add close to 100 new hotels or close to 20,000 rooms in the region, with several brand debuts in Australia, Hong Kong, The Philippines, Nepal and India. Marriott International’s portfolio in Asia Pacific currently encompasses over 710 properties in 23 countries and territories, operating under 23 of the company’s 30 global brands.

“The breadth and depth of Marriott International’s footprint means that we are able to offer travelers opportunities to experience more destinations, brands and experiences, especially through Marriott BonvoyTM, our industry-leading travel program,” said Craig S. Smith, President and Managing Director, Marriott International Asia Pacific.

“As important as our size is our commitment to deliver seamless and quality experiences for our guests at on-brand properties. Today’s traveler demands authentic, personalized and transformative experiences, whether for work or for pleasure, as a way of broadening their individual horizons and achieving a deeper understanding of the world. As the world’s leading hospitality company, it is in our DNA to strive to be part of our guests’ favorite moments and memories. We are dedicated to Marriott International remaining Asia Pacific’s favorite travel company.”

China, India and Southeast Asia as Marriott International’s Growth Drivers in the Region

Marriott International is well positioned to capitalize on global travel trends in China, India, and Indonesia, three of the world’s four most populated nations.

China continues to be the strongest growth driver for Marriott International in Asia Pacific, with more than 300 hotels in the pipeline. This accounts for more than 50 percent of the company’s pipeline in Asia Pacific. This year alone, Marriott International targets to open more than 30 hotels in China, including the first JW Marriott Marquis Hotel in China, the 515-room JW Marriott Marquis Hotel Shanghai Pudong featuring 6 food and beverage outlets; and the first Renaissance Hotel in the Fujian province with the planned opening of Renaissance Xiamen Resort & Spa in the fourth quarter of 2019. Outside of mainland China, the St. Regis brand is set to debut with the opening of St. Regis Hong Kong located in the historic Wanchai district.

With its recent 100th Marriott International hotel milestone celebrated in 2018, India continues to be the company’s second fastest growth engine in Asia Pacific with more than 50 properties in the pipeline. Marriott expects to reach more than 30,000 rooms open in India by end 2023. Given India’s robust economy and rising middle class, the country continues to present exciting growth opportunities, leveraging strong demand for Marriott’s select-service brands and growing demand for its upper upscale and luxury portfolios. The company expects to debut the Tribute Portfolio brand in India, with the opening of Port Muziris, Kochi, a Tribute Portfolio Hotel slated for the second quarter of 2019.

At the recent ASEAN (Association of Southeast Asian Nations) Tourism Forum, the ASEAN National Tourism Organizations revealed their collective efforts to marketing initiatives to inspire travel to Southeast Asia. Marriot International is poised to welcome these travelers, with over 140 signed hotels in its Southeast Asia pipeline, with Indonesia leading growth, meeting the growing demands of travel and tourism. In the Philippines, the company expects to more than triple its hotel portfolio by 2023. Sheraton, Marriott International’s most global brand, recently debuted in the country with the opening of Sheraton Manila Hotel. 

Marriott International continues its growth momentum in the Pacific region, with 50 hotels anticipated to be open by 2020. Australia should see several brand debuts in coming years, including The Luxury Collection and The Ritz-Carlton. The Tasman, a Luxury Collection Hotel, expects to open in Hobart in late 2019, and the 205-room The Ritz-Carlton Perth is slated to open in June 2019.  Element Hotels, Marriott International’s eco-conscious brand, is expected to debut in Australia with the opening of Element Melbourne Richmond in Q3 this year.

Marriott International Eyes New Destinations in Asia Pacific with Marriott BonvoyTM

Earlier this year, Marriott introduced Marriott BonvoyTM  — Marriott International’s travel program replacing Marriott Rewards®, The Ritz-Carlton Rewards®, and Starwood Preferred Guest®(SPG).  With Marriott BonvoyTM, travelers can experience the company’s newly introduced Asia Pacific website featuring rich experiential and user-generated content and offering inspiration for the next adventure in Asia Pacific. The company continues to focus on bringing new hotels to unchartered destinations sought out by our guests, with Marriott International’s first foray into Myanmar planned for 2020 with the opening of Sheraton Yangon Hotel.

As the Company Expands, Culture Remains a Bedrock For Success

Marriott International’s Asia Pacific vision could create up to approximately 50,000 new job opportunities in Asia Pacificby the end of 2020. Travel and tourism provide opportunities for experienced people or those new to the hospitality industry.  Research by the World Travel and Tourism Council (WTTC) highlighted that 1 in 5 new jobs created globally are attributable to travel and tourism.

As the company continues to grow, this also means that there is an increased opportunity for our associates to develop their careers and thereby improve their livelihoods. This is another way that Marriott International takes care of its associates. With a culture that empowers associates to live their best lives — putting people first has been the company’s core value since Marriott was founded more than 90 years ago. Marriott has built its business on taking care of its associates, who in turn take care of our guests. The company believes that creating a diverse and inclusive environment strengthens culture and community and drives competitiveness. Marriott International has won Aon Hewitt’s best employer for five consecutive years in Asia Pacific.

Travel News | eTurboNews

Climate Resilience Program for Travel & Tourism announced at WTTC Global Summit

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Speaking today at the WTTC Global Summit in Seville, Professor Geoffrey Lipman, SUNx Co-founder and President of the International Coalition of Tourism Partners (ICTP), a travel and tourism coalition of global destinations committed to quality service and green growth, announced the launch of a Lifetime Learning program to support the Tourism sector as it transforms to Climate Friendly Travel. He said:

“Deep down, most people know, Travel & Tourism must respond to the eXistential challenge of Climate Change, must fully align with the Paris Agreement targets, and must play a leading role in the Green New Deal paradigm shift. Our sector is a central part of the human activity – social, economic and environmental: its influence and impact are growing: its role in development is fundamental. Mobility is a part of our DNA.”

SUNx – a legacy program for Maurice Strong, the father of sustainable development – has crafted the start of a response. “Plan For Our Kids” will create 100,000 STRONG Climate Champions in all UN States by 2030.”

Alongside Professor Lipman were program partners Robin Ingle CEO of leading Canadian-based global travel risk management and travel insurance provider Ingle International Inc., and Hamish Keith, CEO of South Asia Travel specialist EXO Travel Group.

Working with Ingle International as its first global sponsor and EXO Foundation as the first regional sponsor, SUNx want to help prepare the next generation of decision makers, as well as help companies and communities connect with them.

Just 50 STRONG Climate Champions in each State, every year for the next decade will see a global movement of 100,000 by 2030. They will be from the Greta Thunberg generation. They will have the same vision, commitment and tenacity.  They will help to build the thinking; drive the behaviour, identify innovations and influence the fundamental government and industry actions needed to deliver Climate Friendly Travel.

Travel News | eTurboNews

Club Travel Corp. welcomes former Travelex head honcho

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Kananelo Makhetha will assume the role of Club Travel Corporate Chief Executive on April 1, 2019 based at Club Travel Corporate’s Johannesburg office.

Makhetha is a seasoned travel and tourism leader with broad executive experience in private, governmental, and industry bodies.

“We are delighted to welcome Kananelo as CEO of Club Travel Corporate,” said Wally Gaynor, Managing Director of the Club Travel Group. “Club Travel Corporate has experienced phenomenal growth in a relatively short amount of time and Kananelo will help steer the division towards our target of 15% share in the South African corporate travel market, in the next five years. Kananelo is known for his driven, fair and honest leadership style; as such he is ideally fitted to the Club Travel DNA.”

Kananelo is an accomplished leader who brings more than twenty years of executive management experience in travel and tourism, most recently as Chief Executive Officer of Travelex Africa where he oversaw the leadership and management of operations in South Africa and Sub-Saharan Africa since 2014. Prior to joining Travelex, he was Managing Director of BCDTravel from 1996 to 2014 where he was responsible for the strategic direction of the company.

In addition to his roles in the private sector, Kananelo was a member of the South African government’s ministerial task group for tourism sector transformation (2002), a past president of ASATA (1998 – 2001), and a past board member of South African Tourism.

“Club Travel Corporate is a world-class company on an important mission to bring high quality and affordable travel management services to South African businesses. I’m excited to be joining one of the most decorated and innovative brands in African corporate travel management,” said Kananelo Makhetha.

Travel News | eTurboNews

A Plan For Our Kids: Climate Friendly Travel

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Deep down, most people know, Travel & Tourism must respond to the eXistential challenge of Climate Change, must fully align with the Paris Agreement targets, and must play a leading role in the Green New Deal paradigm shift. Our sector is a central part of the human activity – social, economic and environmental: its influence and impact are growing: its role in development is fundamental. Mobility is a part of our DNA.

But we are in the middle of a massive “New Climate Economy” transformation. It will affect all consumption, all supply, and all investment on the planet, as well as a shift to the circular economy and nature-based solutions.  The scientists say we have about a decade to get our house in order and keep global temperatures at tolerable levels for humanity. If we don’t fix it, our grandkids will freeze or fry.

eTN Chatroom: Discuss with readers from around the world:

Many will say that we are acting already – conferences, declarations: observatories: pledges: certification: awards: offsets: clean energy technology and so much more. We have WTTC linked to UNFCCC, IATA & ICAO taking care of aviation and CLIA, WOC & IMO looking after cruises. We’ll also get a huge boost from societal shifts to low carbon lifestyles, smart cities, electric transport: synthetic fuels: green buildings, satellite or big data monitoring, AI, IOT and the like.

At the same time countries, cities, businesses, and consumers will deliver an increasing number of national and local regulations as states take steps to ensure that the SDGs and Paris targets are achieved. All this change will intensify under the dictates of a progressively tightening Paris climate regime. Surely this will be enough?

I suggest it will not. Our world is just beginning to understand the impact of extreme weather, melting ice caps, warmer oceans, severer drought, fiercer forest fires, disrupted supply chains, and migration mayhem.  The harsh reality is we still need to move further, faster and more strategically on Climate Response in the coming decade.

Tomorrow’s leaders must have the right mindset to deal with the dynamic disrupted world of tomorrow. The ingenuity to conceive and build responsive Travel & Tourism systems for liveable, as well as enjoyable destinations. And that means starting now and accelerating to stay on the intensifying Paris curve.

SUNx – a legacy program for Maurice Strong, the father of sustainable development – has crafted the start of a response. “Plan For Our Kids” will create 100,000 STRONG Climate Champions in all UN States by 2030. Not to replicate or substitute work done by committed industry or government bodies dealing with Climate response – we will need all of these. There will be no magic bullet

Our contribution is to help prepare the next generation of decision makers, as well as help companies and communities connect with them.  It’s a low cost, CSR linked program, which will support nextgen leaders with lifetime learning, from school through graduation and it will teach Climate Friendly Travel ~ measured to manage: green to grow and 2050 proof to innovate. It will provide cloud-connected online education, analytics and a heavy emphasis on innovation, to spread best practice around the system.

“Plan For Our Kids” will help keep a central focus on climate resilience for destinations, companies, value chains and travelers themselves. It will focus on communities because that’s where lasting impacts are made and it’s where ultimate lifestyle decisions rest.  It will be expanded through SDG 17 Partnerships for change.

To take this plan to global scale in the 2030 timeframe requires us to find a pioneer group of like-minded industry and government partners, prepared to commit to a real strategy for a real existential climate emergency. Just 50 STRONG Climate Champions in each State, every year for the next decade will see a global movement of 100,000 by 2030. They will be from the Greta Thunberg generation. They will have the same vision, commitment and tenacity. They will help deliver Climate Friendly Travel.

If you share this view and want to be a part of the change, please contact Geoffrey Lipman at [email protected]  or visit our website www.thesunprogram.com

source: International Coalition of Tourism Partners (ICTP)