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TSA: New airport security scanner poses “privacy risks” to passengers

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US Transportation Security Administration (TSA) is demanding modifications of a new airport security system because it poses “privacy risks” to passengers by showing too much of them on display, a newly published document has revealed.

Following a demonstration, the Transportation Security Administration has requested changes to the contract because the scanner they received “has privacy risks associated with the Graphical User Interface,” says the document dated March 26 and made public by Quartz on Monday.

While the document provides no further details on the exact nature of the privacy risks, the TSA required the scanner’s manufacturer to add additional security features before it would consider using the device in a “live environment.”

Using another government database, Quartz identified the contractor – whose name is redacted in the document – as Virginia security firm ThruVision. The document refers to ThruVision’s TAC scanner, which the company describes as a “proven people-screening camera that sees any type of item.”

The device is supposed to be part of TSA’s “Future Lane Experience” (FLEx), an effort to speed up security checks that have become a major headache for passengers in many airports.

The Los Angeles County Metropolitan Transportation Authority partnered with the TSA last year to deploy ThruVision’s portable TS4 scanner, which the TSA claims to have vetted “extensively” prior to using it on LA commuters. It is unclear whether the TSA had similar concerns about the TS4 before the device was used in the field.

Revelations about the TSA concerns over the new scanner come after last week’s report by ProPublica that accused the agency’s current hardware of “discriminating” against African-Americans by misreading their hair, requiring a disproportionate number of pat-downs.

The ACLU slammed the TSA in 2009 for using scanning technology to conduct “virtual strip searches” that provided TSA employees with photos of passengers’ genitals, breasts and buttocks. More was revealed in 2010, when the Electronic Privacy Information Center (EPIC) published TSA documents which further detail the scanners’ invasiveness.

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Delta Air Lines offsets most carbon emissions for over 300K customers on Earth Day

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In celebration of Earth Day today, Delta is offsetting the emissions of all domestic leisure and business travel into and out of New York, Boston, Seattle, Los Angeles, Raleigh-Durham and Atlanta for over 300,000 customers across the country.

Plantable seed paper cutouts shaped like airplanes will be distributed on these selected flights to let customers know the environmental impact of their flight has been offset and inspire them to offset additional travel on delta.com/co2. Once planted, this special paper airplane will sprout non-invasive wildflowers.

“Delta led the U.S. aviation industry by launching the first carbon offset program in 2007, making it easy for customers to reduce the environmental impact of their travel,” said John Laughter, Senior Vice President – Corporate Safety, Security and Compliance. “Delta is also the only major airline to voluntarily cap carbon emissions at 2012 levels by purchasing carbon offsets.”

Since 2013, Delta has voluntarily purchased over 12 million carbon offsets, which is equivalent to the emissions from 1.7 million cars or electricity use for one year in nearly 2 million homes. This is more than any other U.S. airline. Today alone, Delta will buy almost 50,000 carbon offsets. To put this in perspective, 50,000 offsets will equal the emissions from more than 10,000 cars driven for one year.

Delta’s carbon offsets to benefit Conservation Coast project in Guatemala

Every offset Delta purchases today will benefit the Conservation Coast offset project, which provides environmental protection from deforestation and sustainable livelihood opportunities for communities in Guatemala. These offsets will help conserve over 400 bird species and 54,000 hectares of threatened rainforests situated along the Caribbean coastline of Guatemala.

The Conservation Coast project also supports sustainable livelihoods within local communities by teaching things like economically viable and environmentally sustainable agricultural practices that work with the environment rather than against it. To date, over 700 jobs are being supported by the project, 30 percent of which are held by women.

“At Delta, we believe connecting the world begins with caring for it,” said Laughter. “The offset projects we support are holistic, going beyond addressing the environmental impact of travel to provide resources, empowerment and financial opportunities to underserved communities like those involved in the Conservation Coast project.”
Offsetting is affordable. A roundtrip ticket from Atlanta to New York emits 0.28 metric tons of CO2, which can be offset for less than $5.

These offsetting efforts and more are why Delta was honored the Vision For America Award by Keep America Beautiful in 2017, recognized with Captain Planet Foundation’s Superhero Corporate Award in 2018, named to the FTSE4Good Index for four consecutive years, included in the Dow Jones Sustainability North America Index for eight consecutive years, given an honorable mention in Fast Company’s 2019 World Changing Ideas Awards and named one of America’s 100 most sustainable companies according to an in-depth Barron’s study.

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No surprises: New York, London and Tokyo top the list of world’s 15 richest cities

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Boston, Calgary, Perth and Macau – all associated with material wealth – have failed to make this list of the 15 richest cities in the world, compiled by market research firm New World Wealth.

The data gathered by the researchers reflects the total amount of private wealth held by all the individuals living in each of the cities on the list. Unlike traditional ratings, this top 15 is not based on Gross Domestic Product (GDP), but reflects analysis that covers all assets, such as property, cash, equities and business interests, excluding liabilities. Government funds are included.

1. New York City – $3 trillion

2. London – $2.7 trillion

3. Tokyo – $2.5 trillion

4. San Francisco Bay Area – 2.3 trillion

5. Beijing – $2.2 trillion

6. Shanghai – $2 trillion

7. Los Angeles – $1.4 trillion

8. Hong Kong – $1.3 trillion

9. Sydney – $1 trillion

10. Singapore – $1 trillion

11. Chicago – $988 billion

12. Mumbai – $950 billion

13. Toronto – $944 billion

14 Frankfurt – $912 billion

15. Paris – $860 billion

According to New World Wealth, wealth is a measure that differs from a GDP indicator, which is another common metric used to gauge economic power. The research firm revealed that Houston, Geneva, Osaka, Seoul, Shenzhen, Melbourne, Zurich and Dallas had just missed out on the top 15.

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California-based Surf Air eyes profitability in 2019

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A turbulent year for Surf Air has finally come to an end. Exciting recent updates have already resulted in massive improvements to its scheduled service and membership growth.

A recent lawsuit against Encompass Aviation, its former flight operating partner, has been settled. Under the terms of the settlement, Surf Air has regained full access to its entire fleet of branded Pilatus PC-12s, an unfortunate consequence of negotiations that caused severe disruptions to the company.

“By doubling down on our most popular routes and eliminating non-core flying we have proven route profitability and that the fundamental business model works. Our plan for 2019 is to continue to invest further into these core markets and expand access to Surf Air through new, more flexible membership product offerings,” says Surf Air Chairman & CEO Sudhin Shahani.

Recent Club Updates:

A Robust Core Schedule

Surf Air has rebuilt a core schedule and added more flights across its most important routes: Los Angeles, San Francisco, Santa Barbara, and Lake Tahoe. The company will continue to add flights as it continues to acquire more members.

The company will also add back leisure weekend destinations as it makes sense (Las Vegas, Napa, Monterey, and Palm Springs).

Best-in-Class Reliability

With the help of Advanced Air, the company’s current third-party flight operator and long-time partner, they’ve restored operational reliability to its former best-in-industry levels of over 90% completion factor.

“Advanced Air has been a critical partner during this transitional period. With their proven professional and safety record, they’re the perfect, value-aligned partner to continue to scale our business,” says Sudhin Shahani.

Flexible, Per-Seat Membership

Perhaps Surf Air’s most promising opportunities for scaling membership growth is the new Express membership, allowing flyers to buy and fly on a per-seat basis. Meaning, for the first time, less frequent flyers can enjoy the time-savings benefits of zero hassle air travel.

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New General Manager named for The Nautical Beachfront Resort

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Benchmark has named Frank Casarez, Jr., general manager for The Nautical Beachfront Resort, a Benchmark Resorts & Hotels property located in Lake Havasu City, Arizona. Greg Champion, Benchmark’s chief operating officer, made the announcement.

“It is with great pleasure that I formally welcome Frank to our company,” said Mr. Champion. “he has brought vast and successful leadership experience to our resort, and understands the property’s market well, having previously served in resort areas within Arizona.”

Frank Casarez, Jr., brings extensive senior property leadership experience to his new position with The Nautical Beachfront Resort. He was previously general manager and managing director of sales for the Sheraton Crescent Hotel of Phoenix, Arizona. Prior to this he served as area manager and general manager for the Resort at the Mountain in Welches, Oregon. Earlier Mr. Casarez held general manager, assistant general manager, and other leadership positions for hotels and resorts in markets across the country, including Portland, Houston, Los Angeles and Tucson.

Mr. Casarez attended Santa Monica Junior College and San Diego University where he focused in Graphic Arts management. He has relocated to Lake Havasu City, Arizona.

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Hong Kong remains world’s priciest housing market

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Hong Kong has kept the crown as the most expensive city to buy property in, while two other Chinese cities also made the top five list, according to new research that covers 35 cities around the globe.

The average price of property in the southeastern Chinese city, infamous for its unaffordability, is more than $1.2 million, which is 5.5 percent more than last year’s cost, real estate consultant CBRE said in the fifth edition of its Global Living report. Meanwhile, the price of buying an average prime property stands at nearly $6.9 million, making it the champion for luxury housing as well.

Last year’s hotspots managed to keep their positions in the rating, with Singapore coming in second, followed by Shanghai and Vancouver, with the average home costing between $815,000 and $874,000.

Shenzhen, a new addition to the report, took the fifth place and became the third Chinese city in the top five. The city is the tech capital of China and is located just 30 kilometers from the world’s most expensive urban center. It hosts the headquarters of many international and Chinese businesses, including Huawei, ZTE and Tencent.

Los Angeles, New York, London, Beijing, and Paris also made the top ten list of the world’s most expensive cities.

Hong Kong’s property market has long been known for its unaffordable prices. In June 2018, it achieved a world record with a single parking space being bought for a whopping $760,000.

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Hawaii Tourism Authority appoints new Director of Communications and Public Relations

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The Hawaii Tourism Authority (HTA) announced today that Marisa Yamane, a longtime award-winning journalist, has been appointed as director of communications and public relations. She begins work at HTA on May 6.

“We are very excited to welcome Marisa to our HTA ohana, as she brings to us more than 15 years of journalism experience in the islands, as well as an innate passion for sharing the stories of Hawaii,” said Chris Tatum, HTA president and CEO. “Among her responsibilities, Marisa will be essential to supporting the wonderful work being done in our neighborhoods by community groups dedicated to perpetuating Hawaiian culture, protecting the environment and showcasing festivals and events.”

Yamane’s primary responsibility will be utilizing her communication and public outreach experience to help HTA fulfill its mission of supporting the sustainability of Hawaii’s leading industry and reinforcing the benefits it brings to residents and communities across the state.

“I am honored to have this incredible opportunity to help the community in a different way, by being part of the team that manages our state’s tourism industry,” Yamane said. “I’m looking forward to working with such an experienced and dedicated leadership team.”

Yamane currently serves as one of the main evening news anchors on KHON and its sister station KHII. She co-anchors the 5:00 p.m., 7:00 p.m., and 10:00 p.m. weeknight newscasts and also covers breaking news stories as a reporter.

Over the course of her career at KHON, Yamane has reported on news stories covering a wide range of topics including numerous severe weather events. Last year, Yamane reported extensively from the island of Hawaii during the Kilauea volcano eruption.

Yamane’s reporting on crime and law enforcement in Hawaii led to her helping to launch the weekly Hawaii’s Most Wanted segment on KHON in partnership with CrimeStoppers.

Yamane has received numerous accolades for her journalism work, including an Emmy Award, multiple Edward R. Murrow awards and Associated Press Mark Twain awards.

Born and raised in Hawaii, Yamane graduated from Iolani School. She earned a Bachelor of Arts degree in communication studies from the University of California, Los Angeles.

In 2004, after working as a TV reporter in Wichita Falls, Texas, Yamane moved back home to Hawaii to serve as a reporter at KHON.

“I’m excited about this new chapter in my life and look forward to making a positive impact in the place where I grew up,” Yamane said.

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Qatar Airways: Investment in Air Italy fully compliant with US-Qatar Open Skies Agreement

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Following recent false accusations relating to Qatar Airways’ shareholding in Air Italy, such baseless statements and consistent inaccuracies need addressing as a matter of urgency.

Qatar Airways holds a 49 percent stake in Air Italy’s parent company, AQA. This minority investment is at the same level that Delta holds in both Virgin Atlantic and Aeromexico, and that Etihad held in Alitalia.

Qatar Airways’ investment in Air Italy, and operations to the United States, are fully compliant with the U.S.-Qatar Open Skies Agreement, the January 2018 U.S.-Qatar Understandings, and a side letter that accompanied the discussions.

Unfounded claims that Qatar Airways’ investment in Air Italy violates the Understandings are entirely false.

As a factual matter, the investment preceded the January 2018 U.S.-Qatar Understandings.

· The investment was announced in a July 2016 press release and was approved in writing by the European Commission (DG Competition) in March 2017.

· The transaction was closed in September 2017.

· The discussions surrounding the Understandings took place in December 2017 and January 2018.

Qatar Airways’ investment in Air Italy was a matter of public knowledge (as were Qatar Airways’ investments in other airlines) at the time of the U.S.-Qatar discussions; airline investments were not raised as a point of concern during those talks. The Understandings do not mention or prohibit cross-border investments of any type.

Furthermore, Qatar Airways does not codeshare on any of Air Italy’s flights to the United States, and has no plans to do so. Qatar Airways is not operating any Fifth Freedom scheduled air services to the U.S.

The “Big 3” U.S. carriers have consistently demonstrated their hostility to new entrants into the U.S.-Europe market, and their attacks on Air Italy based on the identity of its minority shareholder are just another manifestation of this hostility. Air Italy, the carrier the “Big 3” cite as a major “threat” to their survival, has a fleet of just 15 aircraft and only serves one U.S. city – New York – with a daily service while other routes, Miami, Los Angeles and San Francisco are operated at a lower frequency.

The U.S.-Qatar Open Skies Agreement has brought enormous benefits to U.S. and Qatari consumers, businesses and communities. Qatar Airways’ services to the United States contribute to U.S. tourism and business. Qatar Airways is a long-term and loyal customer of Boeing, Gulfstream and General Electric, helping to secure tens of thousands of U.S. jobs through our continued investment in their products and is a valued partner to many other U.S. businesses.

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Travel Leaders Network embarks upon major international expansion

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Travel Leaders Network, North America’s largest travel agency organization, in partnership with sister company Travel Leaders Corporate, has embarked upon a large-scale international expansion program to expand opportunities and provide enhanced service to corporate customers. To date, 40 major travel agencies from Europe, Latin America, the Middle East and Asia have become new members of Travel Leaders Network. Many more agencies are expected to join over the coming months.

“We are creating a network of agencies that will serve as connective tissue enabling us to respond to larger opportunities both regionally and internationally,” said Roger E. Block, CTC, President of Travel Leaders Network. “These agencies, now backed by the scale, technology and tools available through Travel Leaders, are positioned to provide an even more customized, personalized and superior level of service to existing and new clients within their respective geographies.”

New members, some of which are among the largest corporate travel agencies in their countries, join several existing international members of Travel Leaders Network. Combined, the network now has agency representation in nearly 50 countries. Additionally, Travel Leaders Group agencies across the U.S., Canada, the UK and Mexico, inclusive of CTS (Corporate Travel Services), will play a significant role in the international expansion.

“Our plan is to sign one exclusive Travel Leaders representative in key countries around the globe. We are engaging partners who can offer a full portfolio of corporate, leisure and events services and are recognized in their country and by their peers as service-oriented, successful agencies,” said Block.

The newly-joined international members will have access to Travel Leaders’ comprehensive suite of resources. Those include online booking tools, a wide variety of marketing programs, the company’s extensive hotel program, including its highly curated SELECT Hotels & Resorts Program, international destination company (DMC) network and access to a vast array of education and training resources. Additionally, members will be able to support both international accounts and local customers through Travel Leaders’ end-to-end technology suite that provides profile management, online trip authorization, data consolidation and analytics, meetings technology and customer reporting tools. International partners will also have access to some of the marquee leisure programs offered by Travel Leaders Network.

“This expansion program is transforming both Travel Leaders Network and Travel Leaders Corporate into more robust international players with stronger abilities and reach enabling true multi-national account management based upon a highly personalized service model on an international scale,” said Gabe Rizzi, President of Travel Leaders Corporate. “Clients will be serviced by local agencies who are leaders in their markets providing premium corporate travel services supported by a vast array of technology. These innovative agencies are now backed by one of the largest travel agency networks in the world. We’re not a call center operation and neither are they. That’s our sweet spot and our competitive difference.”

Member support will be provided on a regional basis with key positions located in each region, including Latin America; Europe, the Middle East and Africa; and Asia Pacific. “We have hired regional sales professionals in the areas of sales, operations, technology and account management to create a more localized support structure to best serve the needs of our international members,” Rizzi added.

Angeles Yugdar, Senior Vice President of International Markets for Travel Leaders Group, is leading the expansion efforts and overseeing the new regional team members. Kevin Brown, Vice President of International Sales for Travel Leaders Corporate, is also serving in a key role. New regional team members include:
•Carina Fernandez Grenno, Regional Partner Management Director, Latin America
•Susan Lancaster, Regional Partner Management Director, Europe, Middle East and Africa
•Pat Siow, Regional Partner Management Director, Asia Pacific

New international agency members include:

Armenia

Global Travel Club LLC

Brazil

Travel Leaders Brazil

Bulgaria

Jamadvice

Burma

Supported by Vietnam

Cambodia

Supported by Vietnam

China

Travelux Limited

Colombia

Trafalgar Tours SAS

Costa Rica

Rutas Aereas S.A.

Croatia

Supported by Serbia

Egypt

Travel Leaders Egypt

France

Marietton Development SAS (Havas Voyages / Ailleurs Business)

Greece

Kyvernitis Travel

Guatemala

Grupo Travel

Hong Kong

Travel Leaders Hong Kong

Indonesia

Travel Leaders Indonesia

Israel

Lachish Tours

Japan

Toppan Travel Service Corp.

Jordan

Dakkak Travel Agency (DTA)

Kuwait

KAPICO Travels and Tourism Co. WLL

Laos

Supported by Vietnam

Latvia

TAS Baltics Ltd.

Lithuania

JSC Vestekspress

Luxembourg

Select Travel S.A.

Madagascar

Arcadia Travel

Malaysia

Travel Biz & Tours

Mauritius

Arcadia Travel

Montenegro

Supported by Serbia

Netherlands

Business + Travel Group

Panama

International Meetings and Conventions Panama Inc.

Paraguay

Compania de Desarrollo Turistico SRL – Comdetur

Peru

Promotora De Viajes Nuevo Mundo

Romania

Aerotravel

Russia

IBC Corporate Travel International Business Centre Ltd.

Serbia

Travel Leaders Serbia

Switzerland

STC Travel Swiss SARL (Havas Voyages)

Thailand

Travel Leaders Thailand

Ukraine

Sky Travel Holdings Limited (Ukraine)

Uruguay

Travel Leaders Uruguay

Venezuela

Molina Agencia De Viajes C.A.

Vietnam

HG Group

The above agencies join Travel Leaders Network’s existing international members which include:

Bahrain

Cozmo Travel

India

Greaves Travel Pvt Ltd and Orchid Voyages Pvt Ltd

Ireland

Travel Management International

Qatar

Cozmo Travel

Saudi Arabia

Cozmo Travel

United Arab Emirates

Cozmo Travel

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United Airlines announces new Florida service

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United Airlines today announced more flights and more opportunities for customers to connect between Washington, D.C., and Florida. Beginning October 29, United will begin new twice-daily, year-round service between Washington Dulles and Fort Myers and Sarasota in Florida. Additionally, United will begin operating extended seasonal winter service between Miami and Washington Dulles starting two months earlier than originally planned in October 2019.
United’s new service to Fort Myers and Sarasota complements the airline’s growing Florida network of more than 50 routes served from Chicago, Cleveland, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C.

“These new routes offer our customers many more opportunities to conveniently travel year-round between Florida and our Washington hub,” said Ankit Gupta, United’s vice president of Domestic Network Planning. “Our schedule offers customers from Fort Myers and Sarasota easy connections to more than 130 flights across the United States and 11 European destinations with just one stop.”

United in Florida

In addition to its new service between Washington Dulles and Fort Myers and Sarasota, United operates more than 140 daily flights to 12 Florida cities. Effective October 27, United will offer the following service from its U.S. hubs to Florida.

City Destination

Chicago Destin/Fort Walton Beach, Key West, Fort Lauderdale, Jacksonville, Orlando, Miami, West Palm Beach, Panama City, Pensacola, Fort Myers, Sarasota, Tampa

Cleveland Fort Lauderdale, Fort Myers, Orlando, Tampa

Denver Fort Lauderdale, Jacksonville, Orlando, Fort Myers, Tampa, Miami, West Palm Beach, Pensacola, Sarasota, Destin/Fort Walton Beach

Houston Panama City, Fort Lauderdale, Jacksonville, Orlando, Miami, West Palm Beach, Pensacola, Fort Myers, Tampa, Destin/Fort Walton Beach

Los Angeles Orlando

New York/Newark Key West, Fort Lauderdale, Jacksonville, Orlando, Miami, West Palm Beach, Fort Myers, Sarasota, Tampa

San Francisco Fort Lauderdale, Orlando, Miami, Tampa

Washington Dulles Fort Lauderdale, Jacksonville, Orlando, Miami, Tampa, Fort Myers, Sarasota

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