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Hua Hin historic sightseeing tram tour visits Centara Grand Beach Resort & Villas Hua Hin

April 10, 2019 by Forimmediaterelease

Prachuap Khiri Khan’s Tourism Authority of Thailand invites all locals and tourist to Hua Hin for a free sightseeing journey aboard a 30-seated electric tram through Hua Hin’s historic lanes and discover the memorable history of this beautiful resort town.

Available every Friday, Saturday, Sunday throughout April 2019, “Hua Hin Historic Sightseeing Tram Tour”, as part of Hua Hin Railway Station: Memories of Love, requests the pleasure locals and visitors to enjoy a free sightseeing journey through Hua Hin’s historic lanes with no admission fee.

Hop aboard and embark on a fascinating sightseeing tour through genuine Hua Hin, starting from The Hua Hin Railway Station – one of the country’s most beautiful train stations, Pone Kingpeth Park, the historic clock tower of Hua Hin, The Railway Hotel (current Centara Grand Beach Resort & Villas Hua Hin) before making the last visit at the ever-popular Chatchai Market and sample all the best of local favourites under one roof.

Mark your calendar and make sure to enjoy the memorable history of the beautiful resort town of Hua Hin.

“Hua Hin Historic Sightseeing Tram Tour”

Available every Friday, Saturday and Sunday throughout April 2019

At 10.00, 14.00 and 17.00 hours, free of charge.

Meeting point: The Hua Hin Railway Station

Schedules and activities are subject to change without prior notice.

For more information or reservations, please call +66 (0) 3251 3885.

Travel News | eTurboNews

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Fraport and Deutsche Bahn to Test Artificial Intelligence at Frankfurt Airport

April 8, 2019 by Forimmediaterelease

The robotic head smiles at the passenger and greets them: “My name is FRAnny. How can I help you?” FRAnny is an expert on Frankfurt Airport, and is able to answer a wide range of questions – including the correct gate, the way to a specific restaurant, and how to access the free Wi-Fi.

The robotic concierge is a cooperative project between Fraport AG, the operator of Frankfurt Airport (FRA), and DB Systel GmbH, Deutsche Bahn’s dedicated IT service provider. Travelers at major transportation hubs, such as airports and train stations, are very often in need of guidance. In these scenarios, digital assistants and robots can support human personnel by fielding routine inquiries, thus enhancing the customer service offering. A six-week trial at Frankfurt Airport, Germany’s largest aviation hub, will help evaluate FRAnny in terms of functionality, customer acceptance and its practical usefulness in everyday situations

FRAnny is based on an artificial intelligence and a cloud-based voice-user interface (VUI) that can be deployed in a variety of forms – including in chatbots, voice assistants and robots. This digital customer service system was developed by a team of Deutsche Bahn IT experts. Using data drawn from the airport’s information system, FRAnny is able to understand and answer questions relating to travel, airport facilities and more. In addition to providing flight information, FRAnny is well versed in small talk and can communicate in German, English and seven other languages.

Fraport and Deutsche Bahn have been jointly exploring the potential of artificially intelligent, voice-based customer service systems since 2017. The first pilot took place at Frankfurt Airport in spring 2018 using FRAnny’s predecessor: the four-week field trial was very successful. After approximately 4,400 interactions, 75 percent of passengers rated their exchange positively. Based on the feedback received, both the artificial intelligence (AI) component and the robot’s user interface were further improved. The more recent trial underscores both companies’ commitment to ongoing innovation in artificial intelligence and robotics. Moreover, it puts the implemented improvements through their paces under real-world conditions.

In June, the AI-based service is to be tested at Berlin central rail station – which has approximately 300,000 travelers and visitors every day. Human customer service agents at Deutsche Bahn’s information center will receive smart support from FRAnny’s sister, SEMMI.

Travel News | eTurboNews

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