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Seychelles Tourism departments conveys peers and other stakeholders to the first 2019 multi-sectoral meeting

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High officials representing various agencies, members of the tourism-trade and other stakeholders met again on February 1, 2019, three-months following their last assembly in October 2018.

The first multi-sectoral meeting of the year, which took place at the National House, was presided by Minister Didier Dogley, Ministers for Tourism, Civil Aviation, Ports and Marine.


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The meeting saw the presence of his counterparts Minister for Employment, Immigration & Civil Status, Myriam Telemaque; Minister for Environment, Energy & Climate Change, Wallace Cosgrow and Minister for Finance, Trade, Investment and Economic Planning Maurice Loustau-Lalanne.

The agenda included presentations from the National Bureau of Statistics (NBS), the Central Bank of Seychelles (CBS), and the Seychelles Land Transport Authority (SLTA).

The presentations by the NBS kept the participants of the meeting abreast with the latest figures including tourism earnings and expenditures. The NBS team mentioned that the aim of the surveys conducted by its teams at the airport and the port aims at having accurate information on every market. They reported that for last year, $563,9 million was earned form the tourism industry, the country’s leading economic pillar. This represents a 16.7 percent increase from 2017’s earnings.

Seychelles ended December 2018 with 361,231 visitors that disembarked in the island nation, a figure which is four percent above that of 2017. The tourism industry is already seeing an increase in visitor arrivals for 2019 as figure have increased by 16 percent when compared to the same period last year. Since the start of 2019, over 33,700 tourists have set foot in the country.

On its part, the CBS reported on the balance of payment. They stated that Seychelles is primarily a service-based economy, where tourism accounts for more than 25 percent of the country’s GDP.

While the Department for Finance presented a brief on the operating cost in Seychelles, during his short intervention the Minister for Finance, Trade, Investment and Economic Planning Maurice Loustau-Lalanne mentioned that the department is actively working towards reducing business costs related tax considerably.

The two authorities explained the methodology of how data was collected and requested all stakeholders to collaborate in order to be as correct as possible.

The SLTA provided an update on the Road maintenance plan including all the development work on roads and their timeframe.

The Risk Management Section from the Tourism Department circulated their latest figures regarding the crime issues affecting the tourism industry in 2018, showing a 61% decrease in crimes as compared to the same period in 2017.

In his address to the press Minister Dogley expressed his convictions that the Multisectoral meeting adds to the benefit of all stakeholders, he confirms that various issues have been addressed through the meeting and other issues are being taken care of through the continuous meetings.

“What the country wants to see is meaningful and real growth in the industry in general. It is important that the meeting continues on this positive note and that all stakeholders engage in discussions in an effort to jointly identify and implement tangible solutions.” said Minister Dogley.

The aim of the multisectoral meeting is for the public and private sector, involved in the tourism industry, to continue to work together as partners. As a result, the tourism sector can be strengthened for the country to be able to draw more out of the industry and prosper.

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A Record £3.4 Billion in Travel Industry Deals at WTM London

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WTM London 2018, the event where ideas arrive, will generate a record £3.4 billion in travel and tourism industry deals, surpassing the figure of £3.1 billion from WTM London 2017.

The global travel and tourism industry continues to grow with more than £1.4 billion trips predicted to taking place globally in 2019, with the number predicted to rise to £1.8 billion by 2030. Inbound tourism to the UK is approaching 40 million trips annually, while Brits make almost 73 million outbound trips each year.

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WTM London 2018 reflected this growth with an increase in visitors of more than 4% to a record 32,462, with the event seeing a total of almost 89,000 (88,742) visits from 51,409 participants. In total 4,664 exhibitors from 182 countries and regions took part in the event.

Independent research of WTM London’s exhibitors reveals WTM London 2018 will generate a massive £3,353,042,708 in travel industry deals, either through contracts signed at the event or from negotiations with WTM Buyers’ Club members – the buyers with the greatest purchasing responsibility in the travel industry – which will lead to deals signed before WTM London 2019.

The record number of visitors and business conducted demonstrates the success of WTM London 2018’s new Ideas Arrive Here concept, which included the introduction of five regional Inspiration Zones – UK&I and International Hub, Europe, Asia, Americas and Middle East and Africa. These Inspiration Zones led to an increase in content, ideas and inspiration for participants to take back to their business and implement to help fuel the growth of the travel and tourism industry.

This strategy saw a greater number of senior CEOs and tourism ministers take part in the content programme – including easyJet’s CEO Johan Lundgren and UK tourism minister Michael Ellis. Meanwhile, more research was added to the programme – including dedicated regional research sessions – from respected research organisations including Euromonitor International, Mintel, ForwardKeys and Nielsen.

Furthermore, two new launches in Travel Forward and the International Travel & Tourism Awards (ITTAs) grew WTM London’s reach further. Travel Forward – the event to inspire the travel and hospitality industry with the next generation of technology – was a great success with more exhibitors and visitors than its predecessor The Travel Tech Show at WTM. The inaugural ITTAs saw almost 500 audience celebrate excellence within the travel and tourism industry.

WTM London, Senior Director, Simon Press said: “I am delighted with the record amount of business conducted at WTM London 2018. This success firmly positions WTM London as the event where ideas arrive and a must-attend for national and regional tourist boards, global brands, luxury and technology companies.

“The record visitor numbers at WTM London 2018 alongside the £3.4 billion in business generated shows that WTM London – as it approaches its 40th event in 2019 – and the travel and tourism industry are both in good health.”

About World Travel Market

World Travel Market (WTM) portfolio comprises six leading B2B events across four continents, generating more than $7 billion of industry deals. The events are: 

WTM London, the leading global event for the travel industry, is the must-attend three-day exhibition for the worldwide travel and tourism industry. About 50,000 senior travel industry professionals, government ministers and international media visit ExCeL London every November, generating about £3.4 billion of travel industry contracts. http://london.wtm.com/. Next event: 4-6 November 2019 – London.

Travel Forward is a new travel technology event co-located with WTM London 2018 and part of the WTM portfolio of events. The inaugural Travel Forward conference, exhibition and buyer programme will take place on 4–6 November 2019 at ExCeL London, showcasing next-generation technology for travel and hospitality. http://travelforward.wtm.com/.

WTM Latin America attracts about 9,000 senior executives and generates about US$374 million of new business. Taking place in Sao Paulo, Brazil, this show attracts a global audience to meet and shape the direction of the travel industry. More than 8,000 unique visitors attend the event to network, negotiate and discover the latest industry news. http://latinamerica.wtm.com/. Next event: 2-4 April 2019 – Sao Paulo.

WTM Africa launched in 2014 in Cape Town, South Africa. Nearly 5,000 travel industry professionals attend Africa’s leading inbound and outbound travel and tourism market. WTM Africa delivers a proven mix of hosted buyers, media, pre-scheduled appointments, on-site networking, evening functions and invited travel trade visitors. http://africa.wtm.com/.

Next event: 10-12 April 2019 – Cape Town.

Arabian Travel Market is the leading, international travel and tourism event in the Middle East for inbound and outbound tourism professionals. ATM 2018 attracted almost 40,000 industry professionals, with representation from 141 countries over the four days. The 25th edition of ATM showcased over 2,500 exhibiting companies across 12 halls at Dubai World Trade Centre. Arabian Travel Market 2019 will take place in Dubai from Sunday, 28th April to Wednesday, 1st May 2019. To find out more, please visit: www.arabiantravelmarket.wtm.com.

CONNECT Middle East, India & Africa is a new route development forum co-located with Arabian Travel Market 2019. The inaugural event – taking place on 30th April and 1st May 2019 in Dubai – will include unlimited one-to-one pre-scheduled appointments, a conference programme, panel discussions and airline & industry briefings as well as an exhibition area dedicated to airport and suppliers. For more information, visit: www.connect-aviation.com/2019-meia/

About Reed Exhibitions

Reed Exhibitions is the world’s leading events business, enhancing the power of face-to-face through data and digital tools at more than 500 events a year, in more than 43 countries, attracting more than seven million participants. Reed’s events are held in the Americas, Europe, Asia Pacific and Africa and organised by 41 fully staffed offices. Reed Exhibitions serves 43 industry sectors with trade and consumer events. It is part of RELX Group plc, a world-leading provider of information solutions for professional customers across industries.

About Reed Travel Exhibitions

Reed Travel Exhibitions is the world’s leading travel and tourism events organiser with a growing portfolio of more than 22 international travel and tourism trade events in Europe, the Americas, Asia, the Middle East and Africa. Our events are market leaders in their sectors, whether they are global and regional leisure travel trade events, or specialist events for meetings, incentives, conference, events (MICE) industry, business travel, luxury travel, travel technology as well as golf, spa and ski travel. We have more than 35 years’ experience in organising world-leading travel exhibitions.

eRevMax completes integration with Portugal based Newhotel PMS

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Hotel connectivity solution provider eRevMax has completed 2-way integration with Newhotel Software, a global hospitality technology company headquartered in Lisbon, Portugal. Mutual hotel customers can leverage this integration to update rate and availability to third party online booking sites whenever they are updated in the property management system and receive reservations from OTAs.

Newhotel Cloud Suite PMS incorporates a wide range of features for full-service hotels, and chains, independent of its size or operation. Known for its user-friendly interface and advanced features, the solution is a popular choice in Europe, South America and Africa, and currently caters to over 3000 properties in more than 50 countries. eRevMax’s distribution solutions are used by over 9000 hotels globally to manage online distribution.

“We’re proud to have eRevMax – RateTiger as our partner as they have become an inevitable option of integration for our clients worldwide. eRevMax offers some of the most innovative and intuitive hospitality e-distribution products in the industry, and our hotel customers can now take advantage of this integration to improve their online visibility and revenue,” said Pedro Matoso, CEO, Newhotel Software.

“South America and Africa remain our growth zone, and this strategic partnership with Newhotel, one of the fast growing PMSs in the region, strengthen our offering. A greater number of hotels can now leverage the benefits of our Channel Ecosystem while streamlining their distribution efforts,” said Ashis Saha, SVP – Project Management, eRevMax.

eRevMax offers seamless connectivity with around 400 OTAs & technology providers. The company is developing its connectivity solutions to offer sophisticated real-time revenue management functionality to the hospitality industry. This includes solutions for the independent market and scaling up through the Tier One enterprise hotel groups. eRevMax’s Channel Ecosystem facilitates quality certified connectivity and relationship management services to support complex revenue generation strategies.

About eRevMax: eRevMax is a travel technology company that assists hotels through channel management, rate intelligence and connectivity solutions. The company connects multiple online channels to the hotels’ PMSs to seamlessly deliver ARI updates and reservations. eRevMax is known for its stable solutions with 99.9% product uptime and provides 24×7 customer support. It works closely with around 400  channel and technology partners assisting over 9000 hotels worldwide to increase revenue opportunities and streamline business processes. It is the connectivity partner of choice for large hotel groups, mid-scale chains as well as independent properties in both luxury and budget segment worldwide providing solutions through its core product brands – RateTiger, LiveOS and AgentX101. For more details, please visit http://www.erevmax.com/ or contact us on marketing@erevmax.com

NEWHOTEL CLOUD SUITE PMS: PMS, ONLINE BOOKINGS, POS ALL IN ONE

For small and large Hotels or chains Newhotel Cloud Suite is a browser-based, easy to use PMS that can support all operations of a full-service hotel, multi-tax, multi-currency and multi-language.

Hotel Front-Office, Point-Of-Sale, Credit Control, Events, Spa, Condo, Mobile, Revenue Management and yield optimized BAR Rates. Certified interfaces with PABX, door-keys, check-in/check-out kiosks, Pay-TV, ID Scanners, Payment Gateways, fiscal printers and hundreds of other third-party systems. Online sales are integrated two-way with the Newhotel Cloud Suite PMS.

You can publish your hotel availability, prices and stop sales directly from the PMS to Booking.com, Expedia, SABRE/SynXis, Pegasus and hundreds of other online channels through Newhotel e-GDS and other reference Channel Management Systems.

 

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Tourism Safety in Jamaica: Risk, reality and a new way forward

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Safety and security are becoming the center point and the basis of a new way forward for the visitors’ industry on this Caribbean Island nation according to Jamaica’s Tourism Minister, the Hon. Edmund Bartlett. 

Dr. Tarlow reports from Kingston:

I spent Yesterday in meetings dedicated to innovative ideas regarding tourism surety, that is the point where safety and security meet economic development and reputation.  During the day I had the chance to meet not only with the minister of tourism but also the minister of public safety and security.

We discussed a great many issues: From tourist security to security for Jamaica’s citizens, from technology to the need for police raises, from the fact that in the long-run prevention is less expensive than crisis management.  What we meant by that last statement was that the best way to handle a crisis is to avoid it if at all possible.  This discussion leads to the question of risk, and the reality that to be alive is to deal with risk.

Many of these same discussions are being held around the world.

What I have found unique here in Jamaica is not only the open dialogue, but the willingness intellectually to debate the issues and the realization that a tourism center must always seek ways to reinvent itself.  Tourism dare not be satisfied with past success but must also think creatively about future problems.

An example of the rapid changes faced by the world of tourism is the knowledge that we live not only in a world of social media but also in a hyper-connected world.

Ours is a new world where a smartphone can create a revolution, and where the solving of one problem all too often produces new problems and unintended consequences.  For those who have studied Hegelian philosophy, we see that tourism, like society, is a constantly changing dynamic and perhaps the industry’s biggest threat is the fear of meeting new situations, analyzing them, and seeking solutions in a world without permanent solutions.

What I have learned once again here in Jamaica is that in life there are no easy solutions, but despite this reality, we dare not flee from the challenges of an ever-changing world;  to do less is to run from the ethical and enter into a den of paranoia.

Having debated great issues all day with Jamaican colleagues I have come to understand that the real beauty of this land goes beyond its mountains and its beaches but in the creative spirit of its people.

They have taught me once again that change is a part of life and that either we control the change or it will control us.

Best wishes from Jamaica!

Dr. Peter Tarlow is leading the new eTN Travel & Tourism Safety Training Program, a partnership between  Tourism & More, Inc. and the eTN Group. Tourism and More has been working for over 2 decades with hotels, tourism-oriented cities and countries, and both public and private security officers and police in the field of tourism security. Dr. Tarlow is a world-renowned expert in the field of tourism security and safety. He leads the eTN Travel Security and Safety Training team. For more information, visit travelsecuritytraining.com.