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Jamaica Tourist Board Continues to Reward Agents During Coronavirus Lockdown

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To provide trade partners with up-to-date information on Destination Jamaica and to prepare them for future sales and the resumption of travel, the Jamaica Tourist Board Agent Rewards portal has been updated. The new look platform will be launched to the trade on May 27 and the “Lite Learning” section is a relaunch of the content with a new look and feel. Agents who are not yet on the platform, can register for Jamaica Rewards by visiting www.jamaicarewards.co.uk

Also, on May 27, the Jamaica Tourist Board (JTB) is set to launch a series of mini-webinars to educate agents about the destination. These on-demand videos will be published on the Jamaica Rewards YouTube Channel. Each video will be 10 – 12 minutes and cover topics ranging from food and drink, wellness, festivals, bird watching, cruise, as well as things to do on the island for a diverse clientele. In June there will be a series of online “Jamaica Quizzes” using Kahoot!, a game-based learning platform.

JTB’s UK trade sales team will be continuing to work closely with its travel partners as they utilise their social media channels to create virtual FAM trips. Agents will receive an itinerary in advance and will be taken on a virtual tour of various experiences and attractions in Jamaica. A member of the sales team will be on hand to answer questions and provide additional information.

The Jamaica Tourist Board continues to incentivise its trade partners and will be rewarding the top 20 performing agents with a “Taste of Jamaica” gift pack. The pack will include selection of sauces, marinades, and herbs, giving agents an authentic taste of Jamaica from their own home.

Elizabeth Fox, Regional Director, UK & N Europe, Jamaica Tourist Board said: “Post-pandemic, we believe more clients are going to be in search of a trusted travel agent when it comes to booking holidays. With this in mind, we have come up with innovative ways to engage our all-important trade partners and equip them with the knowledge they need so that they are ready to spread the love and encourage more of their clients to book a holiday to Jamaica when travel restrictions are lifted.”

Agents can register for Jamaica Rewards here: www.jamaicarewards.co.uk

For more inspiration on traveling to Jamaica, visit: www.visitjamaica.com

#rebuildingtravel

Travel Trade Professionals from city of Saint Gilles in Reunion trained to be Seychelles experts

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The Seychelles Tourism Board (STB) maintains its commitment to educate trade partners about the destination as the team conducted a two-day destination Training in the city of Saint Gilles in Réunion to train Travel Trade professionals to become certified smart agents.

The Seychelles smart Certification program is designed to help travel trade professionals to become specialists of the destination- ensuring that potential visitors receive the full Seychelles exposure from very first point of contact.  

The program requires the participants to complete a comprehensive training session about Seychelles Island, following which they have a period of one year to sell three Seychelles holiday packages.

An educational visit in Seychelles is the last step needed for them to be certified Seychelles smart agents.

This year’s Seychelles Smart certification-training program was conducted on the sidelines of the official mission of Mrs. Bernadette Willemin, the STB Regional Director for Europe in Réunion.

The STB Regional Director for Europe conducted the Seychelles Smart Certification Training involving some 33-trade partners. The Senior Marketing Executive in Reunion, Ms. Bernadette Honore, assisted her.

Following the success of the training session, Mrs. Bernadette Willemin stated on the importance of keeping the trade partners well-informed about the destination.

“It is imperative for a destination like ours whose majority of the business comes through the distribution channel to continue training the travel trade  front liners ensuring that they are comfortable and confident in selling our products and also capable of converting enquiries into sell,” said the STB Regional Director for Europe.

The duo also conducted a series of sales calls meetings with Reunion tourism trade professionals marketing Seychelles as the ultimate versatile destination in the region.

Mrs Willemin and Ms. Honore also took the opportunity to gather further intelligence on the Reunion market development.

STB partner airline in Reunion, Air Austral -offering direct connectivity to Seychelles- also collaborated to the programme, firming up its support towards this program by joining with the STB to promote the Réunion-Seychelles route.

MEDIA CONTACT: STB News Bureau, Tel: +248 4 671 354 / +248 4 671 313, [email protected]  www.seychelles.travel

New team member at The Pod Hotels

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The Pod Hotels is striving to address the rapidly-increasing demand for affordable lifestyle hotels targeted at progressive-minded and budget-conscious travelers who are creative and ambitious and who maintain high expectations when it comes to authentic experiences, smart design and intuitive technology.

As part of this progress, BD Hotels today announced the appointment of Rani Gharbie as the Head of Acquisitions & Development for The Pod Hotels, BD Hotel’s highly profitable micro-hotel concept to replicate this successful business model in even more key markets including Miami, San Francisco, Chicago, Austin, Boston, Nashville, Seattle, Montreal, Toronto, and Mexico City, amongst others.

Gharbie formerly oversaw development and acquisitions for North America at Virgin Hotels where he actively contributed to grow the brand’s footprint in key markets.

As Head of Acquisitions & Development working closely with BD Hotels owners Richard Born and Ira Drukier, Gharbie will be responsible for identifying potential investment opportunities and bringing together strategic partners and investors to fund future projects in numerous markets. He will leverage BD Hotels’ expertise in hotel development, investment and operations to expand The Pod Hotels brand across the country and eventually globally.

“Rani joins us at a pivotal time as we scale The Pod Hotels portfolio exponentially in North America” said Richard Born, Owner of BD Hotels. “He will undoubtedly be a tremendous asset as he brings over 20 years of experience in hotel acquisitions, development and operation.”

“I’m looking forward to expanding the profitable model Richard and Ira created to key markets nationwide,” said Gharbie. “I see great growth potential for the brand as there is an increased desire from today’s travelers to stay at smart, innovative brands like The Pod Hotels.”

Prior to joining Virgin Hotels, Gharbie was the Managing Director and Founder at Cedar Funds, a New York City based development and investment firm with a focus on progressive hotel and real estate assets, as well as regional Director of Development with InterContinental Hotels Group (IHG). In addition, Gharbie is an Adjunct Professor at Columbia’s Masters in Real Estate Development program, where he teaches the spring course Private Equity Development, Hotel Focus. He holds a Masters Degree from the program, an MBA from the HEC Business School in Montreal, a Bachelor degree in Hotel Management from the Glion Hotel School in Switzerland, and a Certificate in Hotel Real Estate Investments and Asset Management from Cornell University in New York.

The Pod Hotels currently has five properties in the portfolio, three of which opened over the past two years (the brand’s flagship Pod Times Square opened in January 2018; Pod DC and Pod Brooklyn opened in 2017), with the brand recently announcing two more hotels in the direct pipeline (Pod Philly opening in fall 2019 and Pod LA slated for 2020). With its functional guestrooms, vibrant communal space and flexible design, The Pod Hotels presents superior investment returns when compared to legacy hotel brands of similar positioning.

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Benchmark appoints new Regional Director of Revenue Management

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Benchmark has appointed Michael Botha regional director of revenue management. Eric Gavin, Benchmark’s chief sales officer, made the announcement.

“I am very pleased to welcome Michael to Benchmark,” said Mr. Gavin. “He comes to us with an impressive revenue management pedigree, and vast experience with maximizing revenues of independent hotels and resorts. Michael is a terrific addition to our revenue leadership team.”

Michael Botha previously held the position of regional director of revenue management for Pyramid Hotel Group of Boston, Massachusetts. He has served as area director of revenue management for Nobel House Hotels & Resorts, and earlier in the same role for Dolce Hotels and Resorts.

Mr. Botha is a graduate of the University of Johannesburg Hotel School where he earned his National Diploma in Hospitality Management. He is the recipient of numerous professional honors including the Kyalami Castle Award for Best Experiential Learner; Southern Sun Award for Best Overall Experiential Learner; and Distinctions in Hospitality Management, Law, Financial Management, Operations, Food & Beverage. He resides in Cumberland, Rhode Island, where he will be operating out of a regional office.

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BD Hotels plans rapid expansion, hires Head Of Acquisitions & Development

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BD Hotels today announces the appointment of Rani Gharbie as the Head of Acquisitions & Development for The Pod Hotels, BD Hotel’s highly profitable micro-hotel concept. The Pod Hotels currently has five properties in the portfolio, three of which opened over the past two years (the brand’s flagship Pod Times Square opened in January 2018; Pod DC and Pod Brooklyn opened in 2017), with the brand recently announcing two more hotels in the direct pipeline (Pod Philly opening in fall 2019 and Pod LA slated for 2020). Now, The Pod Hotels hires Gharbie to replicate this successful business model in even more key markets including Miami, San Francisco, Chicago, Austin, Boston, Nashville, Seattle, Montreal, Toronto, and Mexico City, amongst others. Gharbie formerly oversaw development and acquisitions for North America at Virgin Hotels where he actively contributed to grow the brand’s footprint in key markets.

The Pod Hotels addresses the rapidly increasing demand for affordable lifestyle hotels targeted at progressive minded and budget conscious travelers who are creative and ambitious and who maintain high expectations when it comes to authentic experiences, smart design and intuitive technology. With its functional guestrooms, vibrant communal space and flexible design, The Pod Hotels presents superior investment returns when compared to legacy hotel brands of similar positioning.

As Head of Acquisitions & Development working closely with BD Hotels owners Richard Born and Ira Drukier, Gharbie will be responsible for identifying potential investment opportunities and bringing together strategic partners and investors to fund future projects in numerous markets. He will leverage BD Hotels’ expertise in hotel development, investment and operations to expand The Pod Hotels brand across the country and eventually globally.

“Rani joins us at a pivotal time as we scale The Pod Hotels portfolio exponentially in North America” said Richard Born, Owner of BD Hotels. “He will undoubtedly be a tremendous asset as he brings over 20 years of experience in hotel acquisitions, development and operation.”

“I’m looking forward to expanding the profitable model Richard and Ira created to key markets nationwide,” said Gharbie. “I see great growth potential for the brand as there is an increased desire from today’s travelers to stay at smart, innovative brands like The Pod Hotels.”

Prior to joining Virgin Hotels, Gharbie was the Managing Director and Founder at Cedar Funds, a New York City based development and investment firm with a focus on progressive hotel and real estate assets, as well as regional Director of Development with InterContinental Hotels Group (IHG). In addition, Gharbie is an Adjunct Professor at Columbia’s Masters in Real Estate Development program, where he teaches the spring course Private Equity Development, Hotel Focus. He holds a Masters Degree from the program, an MBA from the HEC Business School in Montreal, a Bachelor degree in Hotel Management from the Glion Hotel School in Switzerland, and a Certificate in Hotel Real Estate Investments and Asset Management from Cornell University in New York.

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The Travel & Adventure Show San Francisco, USA

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The Seychelles Islands marked its presence through its marketing body Seychelles Tourism Board (STB), as it exhibited at the Travel & Adventure Show 2019 edition.

The event took place in the city of San Francisco, in Northern California, on March 21-22, 2019.

The STB team was represented by the Regional Director for Africa & the Americas, David Germain, was present at the Show on the organisation’s behalf to showcase Seychelles as an extraordinary holiday destination to the 9,500 consumers, travel trade and Media who visited the exhibition at the Santa Clara Conference Center.

Mr. Germain mentions STB’s participation to the event is in line with its marketing efforts in the USA for increased arrivals from North America in 2019.

“Destination awareness and visibility is central to all we endeavor to do as Seychelles Tourism to grow our country’s market share in North America, and on the entire continent,” said Mr. Germain.

The annual participation by the STB at the Travel and Adventure shows in different cities of the United States each year, allow the STB to showcase Seychelles to a wide audience of consumers in the United States, creating awareness of the destination.

Viewed as one of North Americas largest consumer show for tourism and leisure, it is the place for holidaymakers to find information and offers about the latest travel trends, new destinations, among others.

In the prospect of raising the destination’s profile, the STB continues to increase its marketing efforts in North America during 2019, with marketing activities in different major cities in the United States during the year.

Mr. Germain further mentioned that as part of the marketing activities planned for the market for the year, media trips and agent’s familiarization visits to Seychelles would take place during the year, in collaboration with airline partners.

Mr. Germain explained that through the current available flight connectivity between North America and most major airlines, the destination has become even more accessible with easy connections to the archipelago via either Africa, Europe or the Middle East.

“Through our constant presence on the United States Market, Seychelles is today more known to the affluent North American travellers than in the last decade and the current visitor arrival figures from the Americas to the archipelago confirm that the North American market is one with great potential” said David Germain.

For the past 15 years, the Travel & Adventure Show has conducted more than 80 events in the major cities of the United States of America, connecting over 1.5 million travel enthusiasts, with over 3,700 unique travel professionals, facilitating face-to-face dialogue, which has resulted in more than 2.1 billion dollars in travel bookings worldwide.

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New GM appointed at Le Meridien Kota Kinabalu

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Le Méridien Kota Kinabalu announced the appointment of Mr. Kanit Sangmookda as the new General Manager responsible for all areas in the Malaysian hotel including product development, financial performance, brand compliance, and guest satisfaction.

Born in Thailand, Mr. Kanit holds a master’s degree in International Business Management majoring in Management and Economics from Wollongong University in Australia. He brings with him more than 19 years of experience, working in leading international chain hotels including Marriott International, Minor Hotel Group and former Starwood Hotels and Resorts. His first taste of the hospitality industry was as a Reservation Agent in JW Marriott Hotel Bangkok. Through continuous learning and self-development, he has proven himself to be proficient and competent with his appointment as the Director of Revenue Management at Bangkok Marriott Resorts & Spa and The Westin Kuala Lumpur, as well as the Regional Director of Revenue Management for Starwood Hotels & Resorts – Southeast Asia.

Mr. Kanit is no stranger to the hospitality industry in Sabah where he served as the General Manager of Four Points by Sheraton Sandakan for almost three years. Prior to his appointment at Le Méridien Kota Kinabalu, Mr. Kanit was the General Manager for Le Méridien Jakarta where he spearheaded the renovation of the hotel rooms and their lobby lounge as well as the migration to Marriott International after the acquisition of Starwood.

Passionate, articulate and personable, Mr. Kanit is a creative leader who believes the success of an organization comes from a competent and innovative team. He drives his team to efficiently achieve their business goal by mentoring them to fulfill their full potential both professionally and personally.

Besides the dedicated contribution to the internal companies, his team and hotel owner, Mr. Kanit is also passionate in serving the tourism and hospitality industry in almost every market he presented as he believes in giving back to community and pay it forward to the next generation. Back in Thailand, he spent his weekend being part time lecturer at Hotel Management Faculty of Assumption University. During his time in Sandakan, he was part of the pioneer Executive Committee team of Sandakan Tourism Association (STAN) which established in 2015. While at the same time, he also represented Sandakan hotels as Executive Committee in Malaysia Hotels Association (MAH) – Sabah/Labuan chapter as well. When he moved to Jakarta, Indonesia; he also joined Jakarta Hotel Association as Executive Committee which he spearheaded Education and CSR sector and driven multiple activities for the organization.

As the new General Manager, Mr. Kanit looks forward to bringing new ideas and initiatives to revive the existing Le Méridien Kota Kinabalu to a new level. “With a different pair of eyes and my experiences, some things are better when seen from a new perspective,” he said.

When not on hotel grounds, Mr. Kanit is a family man who enjoys music, sports and fitness activities as well as photography.

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Jordan sets itself up for European MICE audience

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Jordan, a country which is sheltered from the troubles of the region, is safe to travel in and around, independently or in a group. The country is presenting itself to the European MICE audience with fully-detailed proposals as well as a complete specializing catalogue thanks to the cooperation of The Platinum Services, a Rome-based event agency and DMC specializing in first class events in Italy, Europe and other selected areas, and Guarantee Travel Group, one of the biggest DMCs and event and travel agencies of the Country, benefitting from personal contacts with Jordan Minister of Tourism and Antiquities Majd Mohammad Shweikeh.

“Jordan’s MICE industry has come of age,” stated Regional Director Mr. Rami Qutishat. “It understands the particular demands of the meetings and incentive market and strives to exceed expectations. It has harnessed the ingredients needed to provide groups with a successful event that touches the hearts of most discerning delegates and resides in their memories». For nearly half a century, Late King Hussein was viewed as a respected world leader and a symbol of peace and reconciliation. Today, his son King Abdullah II echoes the same voice of moderation – not by chance, he’s been recently presented the Peace Lamp in Assisi, Italy.”

Jordan is located at the crossroads of three continents, making it an ideal meeting place for international events. Flying time from most European, African and Asian cities is around four hours, and there is easy and direct access from the USA and Canada. GMT +2 hours; US Eastern Standard Time +7 hours.

Aqaba’s King Hussein International Airport (KHIA) is a gateway to the Red Sea and is becoming an important regional hub for business and leisure travelers. It is the only airport in Jordan to operate an Open Skies policy.

The national carrier, Royal Jordanian Airlines, flies to 54 destinations and is a member of One World Alliance with code sharing alliances with many airlines. The country boasts a fine array of international hotels, with new investments constantly adding a number of exciting developments to the portfolio. The country is now embracing the concept of eco resorts and is increasingly supporting green initiatives.

Besides the wealth of meeting space available in all the major hotels, the opening of the King Hussein Bin Talal Convention Center in 2006 on the shore of the Dead Sea signaled Jordan’s commitment to this sector.

Jordan touches many senses – from spicy aromas and culinary pleasures to an invigorating mud wrap, first glimpse of Petra’s Treasury and the sound of desert silence. It is one of nature’s most unusual adventure playgrounds, containing some of the world’s best preserved Nabataean and Roman cities, as well as the Dead Sea, the lowest point in the world; and for an even greater adrenalin rush, it unveils the crags that tower over Wadi Rum or the waterfalls in Wadi Mujib.

“Jordan is a country with rich cultural heritage,” stated Loredana Chiappini, owner of The Platinum Services. MICE events are set against a spectacular backdrop of mountains, deserts and seas that have provided the stage for many of history’s most momentous dramas. When you combine world-class meeting facilities with an inspiring range of incentive activities in a dramatic setting, you will have the ingredients for a very special event. With easy access, value for money and highly experienced DMCs, success is assured.”

Click on the website for more information.

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Heart of Europe Travel Summit set for Dubai this month

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In a combined effort, Atout France’s travel trade workshop, Marhaba, will kick off its two-day event on April 24 while the national tourist boards of Germany, Switzerland, and Austria will take over on April 26 and host the Heart of Europe Travel Summit at Sofitel, The Palm Resort & Spa, Dubai.

Demonstrating their commitment to the Gulf region, the European national tourist boards of Germany, Switzerland, Austria, and France are hosting an exclusive networking event in Dubai this April, ahead of Arabian Travel Market (ATM).

More than 40 tourism suppliers from France and 80 from Germany, Switzerland, and Austria ranging from local tourist boards, hotels, destination management companies, airports, shopping facilities, and transport companies as well as medical clinics are looking forward to developing knowledge about the destinations, and also providing travel trade from the GCC with the opportunity to source products to enhance their holiday offerings for the summer season and beyond. The four tourism boards expect an attendance of over 100 buyers from the GCC region.

Highlighting the importance of the travel trade industry in the Gulf region, Sigrid de Mazieres, Director–Gulf Countries, German National Tourist Office, said, “We are excited to collaborate with our European neighboring countries, and to facilitate business relations between our touristic partners and the local travel trade through this new innovative platform.”

The travel trade workshops will include pre-scheduled B2B appointments, cutting-edge presentations and extensive social programs to experience the destinations’ hospitality and networking opportunities with participating decision-makers.

“We believe that one of the many challenges facing the travel trade industry today is to keep abreast of the growing and changing needs of travelers from the region. This joint and unprecedented event is a direct response to assist the travel trade in selling our countries,” explained Karim Mekachera, Regional Director, Atout France Middle East.

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