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Thomas Cook selling its travel business: Chinese investment fund interested

April 22, 2019 by Forimmediaterelease

Thomas Cook is the world’s oldest tour operator and was founded in Market Harborough in 1841 by businessman Thomas Cook. It started off with organized railway outings for members of the local temperance movement.

The travel company received approaches for parts of its business and the company as a whole, according to reports. The business put its airline up for sale in February and it said last month it would close 21 stores across the country and cut more than 300 jobs.

Chinese investment firm Fosun International could be a bidder for the company’s tour operating business, which runs a joint venture with Thomas Cook in China. It could be months before any formal offer is lodged, and there is no guarantee one will be made.

Thomas Cook now has annual sales of £9bn, 19 million customers a year and 22,000 staff operating in 16 countries.

In September, Thomas Cook said profits would be hit after the summer heat wave saw many take their holidays in the UK. It issued a second profit warning in November, when it said winter bookings were also down.

The shop closures will take the number of Thomas Cook outlets down to 566. It said a consultation with staff and unions had begun.

Travel News | eTurboNews

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No-show clients at Paris restaurants now must pay cancellation cash penalties

April 16, 2019 by Forimmediaterelease

Cafes and restaurants in the French capital have opted to follow the lead of hotels and guest-houses, and start charging their customers with cash penalties for late cancellation of reservations or failing to appear in time.

Hundreds of Paris eateries are currently adopting the system that is widely used in the hotel industry, the Times reports. Restaurants oblige clientele to leave details of their credit cards while making reservations, with big-name places warning customers over a potential charge in case of a no-show.

The measure is reportedly connected to losses the restaurants have to suffer, when people make several reservations for the same day and then cancel at least one of them without warning.

“Even in great restaurants customers cancel without having the slightest idea of the economic impact of their action,” the managing director of Les Grandes Tables du Monde, an association of top restaurants Nicolas Chatenier told the media.

Restaurants reportedly have to follow the trend due to French gastronomical habits, in particular fondness for lengthy meals. French cafes cannot allow two bookings for the same table, like restaurants in Britain and the US, as they cannot be sure that the first group will leave before the second one appears.

The financial losses due to no-shows are really significant, accounting for up to 30 percent of the restaurants entire revenue, according to Xavier Zeitoun, founder of a restaurant booking site Zenchef, as cited by the media. The businessman noted that 245 restaurants have adopted the new system so far.

Chatenier said that annual losses of an average Michelin-starred restaurant may total up to €150,000, stressing that one canceled table may wipe out the profits it could make in the evening.

To tackle the problem the Tour d’Argent restaurant has reportedly imposed a cancellation fee of €100 per head at lunchtime and €200 for the dinner service, while the 58 Tour Eiffel restaurant obliges clients who book a table and cancel less than ten days before the meal, to pay €86 per head.

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Tourism for Tomorrow Awards: WTTC makes the 2019 announcement

April 4, 2019 by Forimmediaterelease

The World Travel & Tourism Council (WTTC) is delighted to announce the 2019 leaders in sustainable tourism at the Tourism for Tomorrow Awards ceremony. The Awards, now in their 15th year, took place at a special ceremony during the WTTC Global Summit in Seville, Spain, to celebrate inspirational, world-changing tourism initiatives from around the globe.

The 2019 WTTC Tourism for Tomorrow Award Winners are highly commended and recognized for business practices of the highest standards that balance the needs of ‘people, planet and profits’ within the Travel & Tourism sector. Our 2019 Winners promote inclusive growth and illustrate a strong commitment to supporting change and transformation in business practices and consumer behavior towards a more environmentally conscious sector.

The Winners of the 2019 Tourism for Tomorrow Awards are:

  • Climate Action Award – Bucuti & Tara Beach Resort, Aruba
  • Investing in People Award – Lemon Tree Hotels Limited, India
  • Destination Stewardship Award – St. Kitts Sustainable Destination Council, St. Kitts and Nevis
  • Social Impact Award – Awamaki, Peru
  • Changemakers Award – SEE Turtles, USA

The Awards are judged by a panel of independent experts, led by Prof. Graham Miller, Executive Dean, Professor of Sustainability in Business, University of Surrey.  The panel included academics, business leaders, NGO and governmental representatives who narrowed down the list of 183 applications to just fifteen finalists. The three-stage judging process included a thorough review of all applications, followed by on-site evaluations of the Finalists and their initiative.

The Winner of each category was determined by the WTTC Tourism for Tomorrow Awards 2019 Winners’ Selection Committee, chaired by Fiona Jeffery OBE, Founder & Chairman, Just a Drop, and composed of Wolfgang M. Neumann, Non-Executive Director and Strategic Advisory, Global Hospitality, Travel & Tourism Sector; John Spengler, Akira Yamaguchi Professor of Environmental Health and Human Habitation, Harvard T.H. Chan School of Public Health; and Louise Twining-Ward, Senior Private Sector Specialist, Global Tourism Team, World Bank.

WTTC represents the global private sector of Travel & Tourism. Its Global Summit is the most important event in the sector worldwide each year.

Gloria Guevara, President & CEO, WTTC, commented: ‘The finalists in this year’s Tourism for Tomorrow Awards showcase the many ways in which our industry is dedicated to sustainable growth. In 2018, the Travel & Tourism sector contributed 10.4% of global GDP and supported 319 million jobs across the world. It is therefore essential that we continue to grow in the most sustainable and responsible way possible. The new award categories for this year are aligned with WTTC strategic priorities and illustrate that all members of this industry play a key role in driving the sector forward to a more responsible future. I congratulate them all on their fantastic accomplishments and leadership.’

 Fiona Jeffery, OBE, Chair, WTTC Tourism for Tomorrow Awards, said: ‘The aim of the WTTC Tourism for Tomorrow Awards is to showcase some of the most exceptional examples of sustainable tourism practices in the world, and inspire and encourage our industry to make a positive impact for both current and future generations. Over 15 years, we have seen the industry make great strides towards achieving these goals and we can see positive change happening. Our recent survey results show that 67% of travellers would consider a travel company’s sustainability agenda when booking a trip, whilst 48% of travellers would now pay more money to travel sustainably. Whilst there is still more to be done, we must harness the momentum for change to protect the product that sustains our very own industry.’

Jeff Rutledge, President and CEO, AIG Travel, Headline Sponsor of the Awards, stated: ‘From socially-inclusive employment initiatives to establishing one of the first rewilding projects in the Philippines, this year’s WTTC Tourism for Tomorrow Awards finalists have proved to be an incredibly diverse group of changemakers from around the world. They have demonstrated that, regardless of the size or purpose of business, all members of the Travel & Tourism industry can afford to make sustainability a priority, and become part of our collective journey towards a greener future.’

For more information on the Tourism for Tomorrow Awards and all the Winners, please visithttp://wttc.org/t4tawards

Full list of Winners and Finalists:

Climate Action Award, for organisations undertaking significant and measurable work to reduce the scale and impact of climate change:

  • WINNER: Bucati & Tara Beaach Resort
  • FINALIST: The Brando, Tetiaroa Private Island, French Polynesia
  • FINALIST: Tourism Holdings Limited, New Zealand

Investing in People Award, for organisations demonstrating leadership in becoming an exciting, attractive, and equitable employer in the sector:

  • WINNER: Lemon Tree Hotels Limited, India
  • FINALIST: Reserva do Ibitipoca, Brazil
  • FINALIST: Shanga by Elewana Collection, Tanzania 

Destination Stewardship Award, for organisations helping a place to thrive and bring forward its unique identity for the benefit of its residents and tourists: 

  • WINNER: St. Kitts Sustainable Destination Council, St. Kitts and Nevis
  • FINALIST: Grupo Rio da Prata, Jardim and Bonito, Brazil
  • FINALIST: Masungi Georeserve, Philippines

Social Impact Award, for organisations working to improve the people and places where they operate:

  • WINNER: Awamaki, Peru
  • FINALIST: Intrepid Group, Australia
  • FINALIST: Nikoi Island, Indonesia

Changemakers Award, this year focused on organisations fighting the illegal wildlife trade through sustainable tourism: 

  • WINNER: SEE Turtles, USA
  • FINALIST: Kelompok Peduli Lingkungan Belitung (KPLB), Indonesia
  • FINALIST: The Cardamom Tented Camp, Cambodia

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Crime is out of control and rampant in Waikiki: Let’s make it unwelcoming for homeless

March 28, 2019 by Forimmediaterelease

The perception is that crime is out of control and rampant in Waikiki. We want to make Waikiki unwelcome and uncomfortable for homeless people.

Crime is not out of control, according to Susan Ballard, Chief Honolulu Police Department.”Waikiki is a safe location for visitors and residents.”

However, the police chief together with Jerry Dolak, president of the Hawaii Hotel Visitors Industry Security Association wants to make sure Waikiki is an unwelcoming and uncomfortable place for the homeless to hang out.

Today the Hawaii Lodging and Tourism Association Security Conference at the Hawaii Prince Hotel in Honolulu brought security experts and leaders of the Waikiki hotel business together.

“Our Competitive edge is safety and security. One incident can change this,” said Mufi Hannemann, Hawaii Lodging & Tourism Association, President & CEO.

The Honolulu Police Department is training officers in communication, conflict resolution, and re-de-escalation. Crisis intervention training (CIT) of the Honolulu Police Department (HPD) officers is to identify individuals in crisis or living with mental disabilities, like many within the homeless community.

The HPD emphasizes building relationships with the community and businesses. They encourage officers to get out of their cars and talk to the community and businesses to facilitate open communication and relationships, this can reduce crimes.

There are groups, not gangs in Waikiki. There is no organized crime, however, there are delinquent juvenile groups from other parts of Oahu.

Most of the discussion this morning was about the homeless problem. Lack of mental health care, the attractiveness to receive handouts the State of Hawaii doesn’t have but most homeless people on the Island of Oahu love is in Waikiki. Tourists do not want to see them, but many feel sorry, but businesses see them as a pest.

Bob Finley, chair of the Waikiki Neighborhood Board felt the hotels are trespassing  “them” and now “they” are on our doorstep at residential condominiums buildings.

Police officers explained how a homeless person could effectively have trespassed, so HPT could arrest such a violator. A member of the audience suggested for the courts to trespass any homeless convicted of such a crime to be no longer allowed in Waikiki altogether. This would slowly clean and isolate the 2-mile long tourist center from those that have no home to go home to.

Justin Philipps, the Homeless Outreach Manager of the Institute for Human Services explained the success of a program to provide transportation for homeless people to leave the State. He explained the homeless person has to pay half of the airline ticket, and we provide the other half.

Jessica Lani Rich, president, Visitor Aloha Society documented two cases where homeless with mental conditions attack tourists, in one case almost killed a visitor who came to attend a wedding and instead ended up in a hospital and is now disabled for the rest of her life.

“Tourism is everyone’s business in this State, even if you don’t live in Waikiki or work directly in this business.”, said Juergen Steinmetz, a long time resident of Hawaii and CEO of the eTN Corporation. “Chasing homeless people from one street to another, not forcing seriously mentally ill people to get treatment is putting our economy and our visitors at risk.

“The State has to find the money needed to help a homeless person and provide a chance to enter society. Tourism stakeholders must push legislators to provide the money and methods to help resolve this issue once and for all. The tourist industry should use its power and profits to push the State to act effectively. Someone has to take ownership of the problem, and it cannot be only well-meaning charities, churches, and other nonprofit organizations.”

Travel News | eTurboNews

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About the African Tourism Board: Top important according to an African American Tourism Expert

March 28, 2019 by Forimmediaterelease

Drew Barrett, a Chicago based African American tourism expert and consultant, thinks the newly founded African Tourism Board(ATB) is very important and potentially valuable to the nations of Sub-Saharan Africa.

ATB will celebrate its official launch on April 11 during the World Travel Market in Cape Town and has moved to a world of attention. ( www.

The nations of Sub-Saharan Africa are very hungry for and in need of growth of their inbound international tourism business. Most, however, have a steep learning curve, over which they must overcome to achieve any measurable incremental results. Most are steeped in best practices of a bygone error of global tourism marketing if they are doing anything at all. Most are not.

Nations like Kenya, Tanzania, South Africa have significant global brand equity for leisure tourism. Others like Ethiopia, Nigeria, Ghana and again South Africa; are a compelling destination for business tourism. Yet on the extreme opposite end of the attractiveness spectrum others, due to conflict and a total lack of internal security are not in the running.

All nations of Sub-Saharan Africa with any viable tourism product are seeking to up their game, but have to reconcile a penchant, if not add to investing, and in many cases, mis-investing in energy, data +telecommunicationss, and transportation infrastructure to achieve modern global standards. They are missing there real opportunity.

The most readily available economic growth engine for all nations of Sub-Saharan Africa is their adventure, art, community, cultural, ecological (flora + fauna) and handicraft tourism products; in which they should invest in both development and marketing. The immense profit potential of such well planned and implemented investments, will return profits; which will pay for everything else.

I have two Sub-Saharan African nations, Kenya and South Africa, digress from World Class Tourism Marketers, not having a clue as to what to do; because they forsake a focus on their indigenous roots, attempting to promote being global business meeting and conference destinations; a playing field on which they cannot compete, for so many reasons.

I have just last week, submitted a comprehensive, preliminary strategic tactical concept proposal to a Northwestern Sub Saharan nation. I had developed similar proposals for three other nations. In each case, I have been working with someone who has strong connections to government decision makers; but not with any preconceived disposition toward action. In the most recent case, my contact is a division of the Ministry of Tourism.

Nigeria, a few years ago, invested in the development of a Culture and Music festival which it could market globally. The problem with some post colonial nations is, they are addicted to seeking the help of postcolonial consultant intermediaries of European and North American multinationals, for expertise. The problem is those consultants do not have the expertise necessary to enable the success of such an undertaking.

The consensus is to invest in building grand hotels, great roads, and transportation; and tourists will come. Wrong, they just end up with choking foreign debt and no tourist.

Again, the African Tourism Board, can be the way forward for the Nations of Sub Saharan Africa to be able to monetize their most readily available natural resource, as previously stated.

African Tourism Board brings to those nations both internal and external subject matter experts, professional practitioners, industry resources and massive implementation capabilities; in a unified platform which can teach the leadership of the nations of Sub Saharan Africa how to successfully market their destinations and tourism assets, to the billions of ready, willing and able international tourist.

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FlyersRights asking DOT to regulate airline change fees

March 22, 2019 by Forimmediaterelease

When Congress deregulated airline prices, routes, and schedules in 1978, Congress preserved the DOT’s responsibility to ensure that international prices and fees remained “reasonable.” This little-known provision of U.S. law means that the FAA should strike down any change fees that are unreasonable and have no relation to cost. See 49 U.S.C. § 41501, DOT-OST-2015-0031 at regulations.gov.

FlyersRights.org has filed a notice of appeal against the US Department of Transportation (DOT) in the D.C. Circuit Court of Appeals over its refusal to regulate international change fees – Flyers Rights Education Fund v. U.S. Department of Transportation (CADC).

Passengers are helpless when it comes these exorbitant change fees that can range up to $500 or more. Domestic consolidation and international alliances in the airline industry have combined to give passengers fewer options when travelling. As airline profits soar, the airlines continue to increase change fees by hundreds of dollars while publicly declaring that these fees are a major profit generator.

In 2015, FlyersRights.org filed a rulemaking petition demanding that the DOT enforce the Reasonableness Law for change fees on international flights. On February 1, 2019, the DOT denied this petition. In refusing to regulate despite the Reasonableness Law, the DOT said it relied on “market forces” to handle all air travel pricing and policy. See DOT-OST-2015-0031-0035. FlyersRights.org is represented in the court appeal by Joseph Sandler, Esq. of Sandler Reiff Lamb Rosenstein & Birkenstock P.C. of Washington, D.C.

Paul Hudson, President of FlyersRights.org, reflected on the past few years, “The DOT has demonstrated a tremendous ability to allow the airlines and airplane manufacturers to dictate enforcement policies. The DOT has ignored the law by failing to guarantee that international change fees are reasonable and related to cost. At a time when flights are routinely filled to capacity, airlines extort passengers into paying hundreds of dollars to change flights so that the airline can go back and sell the same ticket, usually at a higher price. The airlines reach into passengers’ checkbooks because the DOT refuses to follow the law.”

FlyersRights.org most recently took the FAA to federal court over the denial of its 2015 seat size rulemaking petition. The seat litigation has increased scrutiny on the FAA’s relationship with Boeing and other airplane manufacturers, has led to Congressional mandates to establish seat size standards and to review certification procedures, and has prompted a DOT Inspector General Investigation into the FAA’s oversight of emergency evacuation testing and certification.

Paul Hudson, member of the FAA Aviation Rulemaking Advisory Committee since 1993, noted “The DOT and FAA keep proving, time and time again, that they will allow Boeing and the airlines to dictate policy both in the safety and consumer protection realms. From ignoring concerns over the Boeing 737 MAX 8 and 787 Dreamliner, to rubber stamping manufacturers’ emergency evacuation testing, to decreasing enforcement of consumer protections to historical lows, the DOT has surrendered its duty to ensure safe air travel and reasonable protections for passengers.”

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Alitalia airline: The ongoing medley

March 20, 2019 by Forimmediaterelease

The journey of Gianfranco Battisti, CEO of Ferrovie Dello Stato Italiane (FS), to the United States would have borne its first fruits in the definition of the new company for Alitalia, but so far nothing is definite.

Delta Airlines, in fact, should officially join the new Alitalia, but with an initial share of only 10%. The commitment signed with the managing director of FS doubles over the next four years to satisfy the industrial plan still being defined.

The managing director of Delta, Ed Bastian, would, therefore, have confirmed the interest for a percentage of shares similar to those already held in Air France-KLM, even if now FS will have to increase its participation up to 40%.

The US carrier, in fact, will guarantee its gradual investment to the point of controlling 20% as long as the new company makes profits, a scheme that follows the operation that Delta has already successfully experienced with Aeroméxico (from 19 to 49% in the past few years.)

According to the Italian press, the Battisti-Bastian confrontation would have focused on the shares of the new team, its shareholders, and governance, while the definition of the industrial aspects of the plan will need more time. As a result, a further postponement of the presentation of the Alitalia business plan is expected to be scheduled for next March 31.

easyJet’s second thought

In a peremptory tone through a press release, easyJet definitively closes the door on a possible entry into Alitalia. “Following the conversations with FS and Delta Air Lines for the creation of a consortium that evaluated the options for future Alitalia operations, easyJet decided to withdraw. However, the airline told the Adnkronos agency of its intentions to confirm its commitment to Italy and to continue to invest in the three airports of Milan, Naples, and Venice as done in recent years, adding routes and capabilities.”

The NewCo scheme

In the new Alitalia, therefore, 50% would be controlled by FS and Delta and another 15% would be due to MEF (the Italian Ministry of Economy and Finances) through the conversion of a bridge loan. It remains to be clarified how the remaining 35% would be divided. According to the newspaper Il Messaggero, in fact, Battisti would have obtained from the Treasury the availability of Fincantieri to cover 10-15%, while an additional 20% would remain to be covered (there are talks again of CDP – Italian National Promotional Institution) or Poste ( the state mail company) through some subsidiary companies. The new Alitalia could start with a capital requirement of around 1 billion euros.

While waiting for its future to be defined, Alitalia states to have recorded a 2.7% increase in passenger numbers on intercontinental routes compared to the same month of the previous year. And passenger revenue traffic is up by 1.2% on long-haul flights compared to the same period in 2018.

February cargo revenue, as stated by Alitalia, also increased by 4.9%. The results obtained on intercontinental routes have contributed to overall revenues, allowing Alitalia to record for the fifteenth consecutive month, growth in total passenger traffic turnover.

Travel News | eTurboNews

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Filed Under: Press Release Tagged With: and, Aviation News, aviation-website, Battisti, billion, billion euros, Breaking Travel News, bridge, Business, business plan, capital, cargo, carrier, CEO, commitment, companies, company, compared, confirmed, confrontation, continue, conversations, cover-up, creation, decided, definitively, Delta, Delta Air Lines, Delta Airlines, director, divided, door, due, EasyJet, Economy, Ed Bastian, entry, euros, even, expected, experienced, far, finances, first, flights, following, France, FS, future, Growth, guarantee, held, in, increase, increase in passenger numbers, increased, industrial, institution, InterContinental, interest, invest, Investment, IT, Italian, Italian press, Italiane, Italy, Italy travel news, join, journey, KLM, lines, Loan, long-haul, long-haul flights, mail, Managing, managing director, march, MEF, Milan, ministry, month, more time, Naples, national, need, New, new Alitalia, News articles, Newspaper, numbers, ongoing, only, operation, operations, options, over, participation, passenger, passenger numbers, passenger revenue, passenger traffic, past, percentage, period, plan, presentation, Press, press release, profits, recent, record, recorded, release, remains, results, Revenue, revenues, routes, s, Satisfy, scheduled, scheme, second, Share, shareholders, shares, signed, start, State, stated, states, talks, team, The Treasury, the United States, through, time, to, TO BE, tone, total, traffic, Transportation News, Travelwire News, United, United States, up, US, US carrier, Venice, year, years

Starbucks Hawaii: Rotten food from the garbage and warm left over coffee

March 20, 2019 by Forimmediaterelease

Starbucks is not the only one to blame when human decency in America is under attack. Pearlridge Mall on the Island of Oahu is the second largest shopping mall in the State of Hawaii.  It’s far enough from the resort hotels, so visitors taking a bus or renting a car to explore the rest of Oahu don’t really find a lot of desire to visit Pearlridge Mall. This business center remains a very popular place for locals to shop, eat and to get entertained.

Tourism stakeholders love for homeless people to remain on this part of the island. After all, hungry dirty and mentally challenged people are bad for Waikiki, bad for white sandy beaches and terrible for tourism business.

Starbucks is a popular place not only in Waikiki but also in Pearlridge.

This afternoon a well-groomed and well-dressed lady is sitting on a chair outside and by the entrance of Pearl-Ridge Starbucks asking everyone walking by for a Dollar. She is very polite, humbled and obviously desperate.

Right in front of the Starbucks entrance is a not so well dressed local homeless man searching through the garbage can Starbucks customers fill up. After checking 3 or 4 thrown away cups, he gets lucky and finds some leftover coffee to drink and even a once delicious frappuccino drink with some whipped cream left. The coffee may be lukewarm, but no complaints here.

It’s 3 pm now, and the obviously hungry homeless man found a container with leftover breakfast, someone threw away hours before. It appears to be hash browns and eggs. The man tried to eat it but had to spit it out. Apparently, it was already bad.

Welcome to the State of Hawaii, welcome to where America needs to be great again urgently. This is a part of the Aloha State today in midst of a homeless emergency.

As long as homeless people stay away from Waikiki and the tourist beaches the world is ok. It enables hotels and resorts to charge $500 = $1000.00 for a room night, pay minimum wages to staff, and later wire all the profits to their mainland-based headquarters.

Laws and city ordinances give the police power to make it illegal to remain on beaches at night, sleep in cars or on public land. Homeless are turned into vagabonds having to move their shopping cards belonging constantly. They have no friends, they feel no Aloha.

On the other hand, tourism Business is good.

Unfortunately, minimum wages are not living wages and cannot buy a roof over someone’s head in Hawaii.

Hotels sometimes donate to the food bank or to other charity, but overall the attitude remains, “It’s not the problem of the Hawaii tourist industry to take care of the homeless and drug users.”

The State is wasting billions for a rail system that has been in the making for years. There is no money to fix the thousands of potholes everywhere on the island, and there certainly is no money to seriously address the homeless problem.

In 2015 homeless people had a solution: Get naked! 

WRONG, it’s everyone’s problem. It includes Starbucks of course.
Tourism is everyone’s business in a place like Hawaii, where this is the number one money earner and business. Where is the Aloha Hawaii is so famous for?

www.starbucks.com

 

Travel News | eTurboNews

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