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Jamaica Tourism Security team appointed

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Visitor surety is a top priority for Jamaica Tourism. Dr. Andrew Spencer, Executive Director of the Tourism Product Development Company Ltd. (TPDCo) appointed Dr. Peter Tarlow, Partner of certified.travel, as the head of the new National Jamaica Tourism Security team. TPDCo is the organization charged with the responsibility for Destination Assurance under the directive by its Honorable Minister, Edmund Bartlett, MP.

This follows a number of meetings between Dr. Tarlow and the Hon. Edmund Bartlett, Jamaica Minister of Tourism, with Jamaica Minister of National Security, the Hon. Dr. Horace Chang, and senior members of the Ministry of Tourism (MOT) and its agencies.


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Certified.travel is a joint subsidiary of the eTN Corporation and Tourism & More. Dr. Tarlow is a leading industry professional with specific expertise in such areas as:

  • The impact of crime and terrorism on the tourism industry
  • Event and tourism risk management
  • Tourism and economic development
  • Development of response models for security threats
  • Tourism police and private security personnel and the development of TOPPs units
  • Reputational repair or enhancement as needed

Visitor surety means for Jamaica:

  • The providing of a safe and secure environment for the Jamaica’s visitors and for those who work in its visitor industry
  • Protection of the its tourism sites and infrastructure
  • Perceptions of Jamaica including how these perceptions impact its reputation
  • The protection of the nation’s economy vis-à-vis its tourism industry

TPDCo’s destination assurance initiatives and strategies are geared towards the following:

  1. Jamaica National Development Plan, specifically, Jamaica’s 2030 Vision goal; The Jamaican society is secure, cohesive and just
  2. Ministry of Tourism Strategic Business Plan Ensuring the safety, security, and sustainability of the natural and built environments
  3. MOT Tourism Pillar of Growth; New Partnerships

Dr. Peter Tarlow pointed out: “Tourism is the world’s leading peaceful industry and a major economic development tool. The tourism industry is also security (crime and terrorism) sensitive, and a lack of tourism surety has a major impact on tourism and event-oriented economies. Additionally, when public officials are tourism-sensitive, they offer the general public better service, economic opportunities, and an improved standard of living.

“The hospitality industry’s number one job is to protect its guests, and visitors demand safety and security by well-trained professionals. If the tourism industry fails in this regard, all else becomes irrelevant.

“Real security involves training, education, investments in software and the understanding that security is not a simplistic discipline or a passing phase. Tourism security personnel need continual training and must be flexible enough to adjust their procedure to a constantly-changing environment. One of the propositions to note is that as customer service increases, so does tourism security, and a better tourism product has the potential to increase national productivity, quality of life, and economic wellbeing. Security plus service and value for money will become the basis for 21st century tourism success!”

eTN Corporation President Juergen Steinmetz said: “We are excited to work with Jamaica Tourism on this important project. Adding Dr. Peter Tarlow to our portfolio of services and in forming certified.travel as a joined partnership is a game changer for the eTN Corporation, eTurboNews, and TravelMarketingNetwork.”

Unfortunately, within the last few months, Jamaica has had to deal with several incidents that have challenged the perception of its security in relation to visitation safety. These incidents have impacted the perception of Jamaica’s tourism product both locally and globally.

Jamaica’s Tourism Minister, Hon. Edmund Bartlett, said: “We must safeguard the key aspects of destination assurance such as security, safety, and seamlessness of our tourism product. Dr. Peter Tarlow and the team will help us take a step in the right direction and provide insight in legislation that may be implemented to make the industry safer, as well as help us develop a new program on how to better relate and interact with international guests. His visit comes at a crucial point in the development of our product.”

More information on the eTN Travel & Tourism Security Program : www.certified.travel 

WTTC Brexit Warning: 700.000 travel tourism jobs at risk in Europe

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Gloria Guevara, President and CEO, WTTC

Over 300,000 jobs could be at risk in the Travel & Tourism sector in the United Kingdom and almost 400,000 in Europe if the UK leaves the EU without a deal on 29 March, according to a new analysis from the World Travel & Tourism Council released today.

A “No Deal” Brexit would have a damaging impact on one of the UK’s most important economic sectors.

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According to WTTC, which represents the private sector of Travel & Tourism globally, the industry contributes more than €1.5 trillion to the EU’s GDP (10.3% of total) and supports 27.3 million jobs (11.7% of total). In the UK, the sector contributes £213.8 billion to GDP (10.5% of total) and supports four million jobs (11.6% of total).

The WTTC analysis models the impact on the Travel & Tourism sector over the next decade, based on the 7.7% forecasted fall in economic activity across the wider UK economy modelled by the International Monetary Fund (IMF). In this situation, a No Deal Brexit would result in:

  • A loss of 308,000 jobs in the UK economy
  • A loss of 399,000 jobs in the rest of the EU
  • A loss of £18.6 billion in GDP to the UK economy
  • A loss of £22.0 billion in GDP to the economies of the rest of the EU

To minimize the impact, it is crucial that:

1. The UK should continue to have access to the Single Aviation Market

2. Visa-free travel between the UK and EU should be maintained and the movement of people should be as seamless as possible while maintaining security

3. The mobility of labor for Travel & Tourism employees across the UK and EU should continue

4. Security co-operation to avoid hard border checks and lengthy delays are paramount

Gloria Guevara, President & CEO, WTTC said, “The UK is the fifth largest Travel & Tourism economy in the world. Given its importance to the UK economy, it is now clear that a No Deal Brexit would have a dramatic impact on one of the UK’s most significant sectors.”

“If the IMF prediction on the wider economy is realised, there would be a total cost across Europe of over £40 billion and over 700,000 jobs compared to our projections. Our Members are already seeing an impact on their businesses and workforce.”

Guam achieves best Calendar Year with 1.55M visitors welcomed in 2018

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The Guam Visitors Bureau (GVB) is proud to announce that Guam welcomed 1.55 million visitors in 2018, the best Calendar Year in the island’s history.

December 2018 finished off the year strong by welcoming 146,104 visitors to our island shores. This represents a 3.7% growth over the previous year, making December 2018 the best month in our islands tourism history by beating the previous record of 145,817 visitors that was set in August 2018.

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This growth in arrivals is directly related to the overall increase in available seats to Guam. There were around 982 flights for the month of December 2018 with 197,228 seats available, a 5.68% increase when compared to the 186,634 seats reported in December 2017.

“We congratulate everyone in the tourism industry for pushing through 2018 with fantastic results and welcoming 1.55 million visitors to our island paradise,” said GVB President and CEO Nathan Denight. “We have much to look forward to in this new year as we grow and diversify in our source markets, share our Chamoru culture and work to welcome 1.6 million visitors in 2019.”

The Japan market’s recovery also continues, with Japan arrivals jumping 27.24% in December 2018 when compared to the previous year. Korea arrivals for the month decreased 8.9% due to the reduction in seats with airline carriers such as Korean Air and Jeju Air. However, Year-to-Date arrivals for Korea continues to show strong growth ending the year +9% vs. 2017.

Other markets that showed growth in December include Taiwan by 6.8%, the U.S. by 6.8%, Hong Kong by 17.1%, and the Russia Federation by 25.3%.

The success of the airline incentive program from GVB and the Guam International Airport Authority (GIAA) continues to attract more seats to Guam. In December, United added four more flights a week between Guam and Nagoya. T’way also began its Nagoya-Guam service on December 29 and will run through October 2019. More than 130,000 seats on 700 charter flights are scheduled for Calendar Year 2019.

December 2018 Preliminary Arrival Summary (click)

Aviation Ministers will be attending Global Investment in Aviation Summit GIAS2019

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The first edition of the Global Investment in Aviation Summit (GIAS 2019) will kick off in Dubai with the participation of the largest ever gathering of aviation ministers and heads of civil aviation authorities from around the world.

Taking place on January 28 & 29, 2019, GIAS 2019 will see the attendance of HE Eng. Sultan bin Saeed Al Mansouri, Minister of Economy and Board Chairman of the General Civil Aviation Authority (GCAA), Sheikh Salman Al Sabah, Chairman of Kuwait’s Directorate General of Civil Aviation, and Eng. Kamal bin Ahmed Mohammed, Bahrain’s Minister of Transportation and Telecommunication, Abdul Hakim bin Mohammed Suleiman Al Tamimi, Chairman of Saudi Arabia’s General Authority of Civil Aviation, Dr. Olumuyiwa Benard Aliu, President of the International Civil Aviation Organisation (ICAO), Hadi Sirica, Nigeria’s Aviation Minister, Blade Nzimande, South Africa’s Minister of Transport, Volodymyr Omelyan, Minister of Infrastructure in Ukraine, Monica Azuba Ntege, Uganda’s Minister of Works and Transport, Captain Sameh El Hefny, President of the Egyptian Civil Aviation Authority, and Ricardo Fenelon Junior, Director General of Brazil’s National Civil Aviation Agency.and other decision makers will also attend the two-day aviation event.

His highness Engineer Sultan bin Saeed Al Mansori the minister of Economy and head of Board of Directors of UAE- GCAA stated “The summit coincides with the remarkable achievement of increasing the number of passengers through Dubai international airport to reach over one billion, as it was stated by His Highness Sheikh Mohamed bin Rashid Al Maktoum, vice president of the state, Prime Minister and ruler of Dubai who expressed his delight over holding the event in Dubai to exchange experiences and information between international experts in aviation sector, as well as holding partnerships that would support investment in aviation. The Global Investment Aviation Summit in Dubai highlights UAE’s leading regional role in aviation sector which is a key pillar in enriching the national economy”.

The Minister of Economy and Chairman of the Board of Directors of GCAA confirmed that UAE concerns much with aviation field in terms of using the latest developments in modern technologies and specialized studies and the holding of many specialized events and active participation in local and international conferences, hoping to conclude agreements and deals that would increase the investment opportunities in aviation, stressing that the summit contributes to the promotion of the state’s efforts to attract investments in the aviation sector, to lineup with the state’s strategic position.

HE Saif Mohammed Al Suwaidi, Director General of GCAA, said: “The participation of aviation ministers and heads of air transport agencies and airline companies, as well as industry leaders and businessmen from all around the world, is a testament of the importance of GIAS. It also emphasizes the prestigious stature occupied by the UAE in the aviation industry, which is a key driver of economic growth in the country.”

He added: “The UAE’s aviation and air transport sector has made unique jumps during the past few years, where the state managed to reach milestones on a par with the leading countries in this sector, whether in terms of the number of flights taking off or landing every day at Emirati airports or the number of passengers.”

Highlighting the importance of the aviation sector, Al Suwaidi said: “The aviation sector has contributed significantly to cementing the UAE’s position as one of the leading countries that provide the highest quality air transport services, by harnessing the latest technologies and smart services in the aviation industry.”

The engagement of aviation ministers along with key industry leaders confirms the importance of GIAS, given the prestigious status occupied by the UAE in the airline industry regionally and globally.

The UAE is also ranked among top countries in the ease of doing business, in addition to its accumulated expertise in increasing the capacity of its international airports that achieved phenomenal growth rates in passenger traffic. All this has coupled with a massive expansion in its infrastructure and the fleets of its national carriers, use of the latest technological equipment and provision of quality of services, among others. 

The UAE is one of the leading countries in the world’s aviation and air transport sector, where aviation is one of the most prominent sectors that contribute to creating a sustainable economy, which ultimately leads to the country’s overall future sustainable development. The country seeks to become first globally in the airline service quality index after it achieved a unique shift in the size of its air transport infrastructure projects over the past few years.

The UAE focuses on the aviation sector, which contributes 15 per cent to the country’s GDP, and is expected to reach 20 per cent over the next few years. The national carriers are continuing their expansion in various foreign markets, thereby reinforcing the UAE’s position in the global air travel industry. Dubai has increased the capacity of its airports, in terms of the number of passengers and flights taking off and landing, in addition to its ongoing expansion plans to reach new destinations across the world.

GIAS 2019 will offer an ideal platform for ministers of aviation, airline companies and professionals in the air transport sector to keep them up-to-date with the latest developments on the airline industry, and allow them to gain insights into investment opportunities available in local, regional and global aviation markets

The event will focus on guiding investments towards six sectors, including aircraft maintenance, manufacturing and supply, aircraft engineering and technology, defense aviation, duty free markets and airline catering industry.

GCAA is the federal authority that manages and regulates the UAE’s airspace and the aviation sector in order to serve the public in a dynamic and thriving aviation environment.

eTurboNews is a proud media partner of this important event.

Source: http://www.gias.ae/  

 

GVB visitor center renamed to honor Mr. Guam Tourism

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(L-R) Antonio Muña, Jr. (Vice President – GVB), Nico Fujikawa (GVB Acting Director of Tourism Research), Milton Morinaga (GVB Board Chairman), Raphael Unpingco (son of Bert Unpingco), Pilar Laguaña (GVB Director of Global Marketing), Virginia Lujan Taitano Unpingco (wife of Bert Unpingco), Gloria Unpingco Santiago (daughter of Bert Unpingco), Iowani Unpingco (grandson of Bert Unpingco), Nathan Denight (GVB President and CEO), Rose Q. Cunliffe (GVB Director of Finance and Administration).(L-R) Antonio Muña, Jr. (Vice President – GVB), Nico Fujikawa (GVB Acting Director of Tourism Research), Milton Morinaga (GVB Board Chairman), Raphael Unpingco (son of Bert Unpingco), Pilar Laguaña (GVB Director of Global Marketing), Virginia Lujan Taitano Unpingco (wife of Bert Unpingco), Gloria Unpingco Santiago (daughter of Bert Unpingco), Iowani Unpingco (grandson of Bert Unpingco), Nathan Denight (GVB President and CEO), Rose Q. Cunliffe (GVB Director of Finance and Administration).

The Guam Visitors Bureau (GVB) has proudly renamed its visitor center to honor one of Guam’s pioneers in the tourism industry. The Norbert “Bert” R. Unpingco Visitor Center was unveiled during a special ceremony on December 18, 2018, at the GVB headquarters along Pale San Vitores Road in Tumon.

Fondly known as “Mr. Guam Tourism,” Unpingco assisted in developing Guam’s visitor industry since the 1970s. Upon learning Unpingco received the “Discover America Award” for his work in promoting tourism in the U.S. mainland, former Governor Carlos G. Camacho asked him to return to Guam to help in promoting the island. From there, Unpingco became the first GVB general manager, also holding other key positions within the public, non-stock and non-profit membership corporation. In addition, he helped to strengthen programs such as WAVE! (Welcome All Visitors Enthusiastically), which encouraged locals to embrace tourism.

Senator Jim Espaldon authored a public law to initiate the formal change in renaming the visitor center to honor Unpingco’s work and commitment to the island community.

“I’m happy that the renaming took place to honor and celebrate Mr. Bert Unpingco – Mr. Tourism,” said Senator Espaldon. “He carried the håfa adai spirit wherever he went. The industry is where it’s at today because of him and we thank him for his decades of service to develop Guam as a world-class destination.”

Jim Espaldon (Senator of the 34th Guam Legislature), Dennis “DJ” Unpingco (grandson of Bert Unpingco), Pualei Unpingco (granddaughter of Bert Unpingco), Gloria Unpingco Santiago (daughter of Bert Unpingco), and Dennis Unpingco (son of Bert Unpingco).Jim Espaldon (Senator of the 34th Guam Legislature), Dennis “DJ” Unpingco (grandson of Bert Unpingco), Pualei Unpingco (granddaughter of Bert Unpingco), Gloria Unpingco Santiago (daughter of Bert Unpingco), and Dennis Unpingco (son of Bert Unpingco).

“When I first started as deputy general manager of the Bureau, Uncle Bert would stop by often and we would spend hours talking about tourism, as well as his ideas and contributions for Guam. His passion continues to live on in the work that we do,” said GVB President and CEO Nathan Denight. “Renaming the visitor center has a greater impact in honoring his memory and the role he played in Guam’s tourism industry.”

Unpingco passed away in 2017 at the age of 83. He is survived by his wife, Virginia Lujan Taitano Unpingco, his 9 children (Gloria, Bonnie, Dennis, Carlos, Therese, Jeanine, Evangeline, Billy, and Raphael), and numerous grandchildren and great-grandchildren. He resided in the village of Sinajana.