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Russian Aeroflot remains China’s ‘Favorite International Airline’

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Russia’s Aeroflot has been once again named the Favorite International Airline in China. The award was given to Aeroflot for the third consecutive year at the Flyer Award Ceremony 2019. The award ceremony was held today in Shanghai, the economic capital of China.

The awards are supported by the Civil Aviation Administration of China (CAAC). Winners are selected by the jury and by votes from frequent flyers and travelers.

The awards recognize outstanding participants in China’s dynamically developing tourism market. Previous winners include leading global airlines, including carriers that hold Skytrax 5-Star Airline status.

Aeroflot retained the title of Favorite International Airline at the competitive Flyer Awards due to its key competitive advantages: high service quality and flexible fare policy.

“The recognition of Aeroflot as the Favorite International Airline in China is confirmation of the effectiveness of our strategic efforts in China,” Aeroflot CEO Vitaly Saveliev said. “We offer our customers a wide route network and one of the youngest fleets in the world. Millions of Chinese passengers choose our airline for affordable ticket prices, convenient transit via our hub airport Sheremetyevo and high-quality service. Further development of service on Europe-Asia transit routes – one of the most competitive aviation markets globally – is one of Aeroflot’s key goals, along with the active expansion of the domestic route network.”

Aeroflot’s convenient routes encompass four key locations in China: Beijing, Shanghai, Hong Kong and Guangzhou. Aeroflot continuously adds new services oriented at the Chinese market. Earlier Aeroflot signed a partnership agreement with Alipay, China’s most popular payment system.

Aeroflot’s official website has a Chinese-language interface. Passengers receive menus in Chinese, and the in-flight entertainment system is available in Chinese. Onboard announcements are made in Chinese and the menu offers a special Asian set.

Aeroflot consistently enjoys wide recognition and popularity among consumers in the Chinese market. In January, Aeroflot was named Best China – Europe Transit Airline at the 2019 Stars Awards in China.

Travel News | eTurboNews

Budapest Airport launches new winter routes

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Launching 15 new winter routes in total, Ryanair route additions will see 3 new destinations on Budapest Airport’s route map. Facing no competition on its new operations to Lappeenranta, Luxembourg and Poznan, Ryanair will be providing further variety to passengers traveling to and from Hungary.

As Budapest Airport’s blistering summer schedule is launched this weekend, the Hungarian gateway continues its route network expansion into the winter timetable with Ryanair. Confirming the addition of another 6 new services – Catania, Gothenburg, Lappeenranta, Luxembourg, Poznan and Tel Aviv – the ultra-low-cost carrier (ULCC) will be offering a total of 46 routes from Budapest during the winter season.

“In just three years Ryanair has come close to doubling the number of passengers it has welcomed to Budapest Airport as early forecasts predict the carrier will deliver more than three million travelers to our gateway in 2019,” said Balázs Bogáts, Head of Airline Development, Budapest Airport. “Even before this summer season has begun, it’s great to announce that Ryanair will once again be enriching our route network from the winter with new destinations, as well as increased services on proven successful routes.”

As the ULCC also confirms frequency increases on its existing links to Berlin Schönefeld (9 times weekly), Copenhagen (daily), London Stansted (25 times weekly), Milan Bergamo (11 times weekly) and Prague (9 times weekly), an estimated over 3 million Ryanair customers will pass through Budapest throughout the summer and winter seasons, recording a robust growth of 17% and significantly reinforcing the airline’s growth at the Hungarian capital city airport.

Travel News | eTurboNews

Summer Schedule 2019: Frankfurt Airport puts spring in its step

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New flight schedule to take effect on March 31 – Total flights expanding moderately

Frankfurt Airport (FRA) continues to strengthen its status as Germany’s leading international aviation hub. Starting on March 31, travelers will be able to fly from Frankfurt to a total of 306 destinations in 98 countries.

In this year’s summer season, the number of flights will increase moderately (by more than one percent) compared to last year. Seat capacity will also grow by between one and two percent.

European, domestic German and especially intercontinental flight offerings will all expand. A rise of between 1.5 and two percent of aircraft movements is expected in the intercontinental category, with seat capacity increasing by 1.5 to 2.5 percent.

 New long-haul destinations

United Airlines will introduce daily services to Denver (DEN) in early May. Lufthansa will also offer a once-daily flight to DEN, while adding Austin (AUS), Texas as a new destination in North America. Cathay Pacific is increasing the frequency on its Frankfurt-Hong Kong (HKG) route, thus bringing the total to three services a week. Qatar Airways will offer more seats on one of its two daily flights to Doha (DOH), which will now be operated by an Airbus A380.

The intercontinental connections available from Frankfurt are marked by an impressive diversity, serving a total of 137 destinations. Lufthansa is continuing the new services introduced last winter to Cancún (CUN) in Mexico and Agadir (AGA) in Morocco. Condor will retain its flights to Kuala Lumpur (KUL) in Malaysia while stepping up the frequency to Phoenix (PHX) in the U.S., Calgary (YYC) in Canada, and Mombasa (MBA) in Kenya. Air India will also maintain its Frankfurt-Mumbai (BOM) route.

More connections to Turkey from FRA

Holidaymakers who wish to spend their vacation in Turkey have quite a few options to choose from: 11 airlines will now fly from FRA to a total of 15 destinations in that country, 15 percent more than before. They include a new service to Bodrum (BJV) by Lufthansa, which is also adding two other European holiday destinations: Heraklion (HER) in Greece and Tivat (TIV) in Montenegro.

Lufthansa will also continue flying to the new destinations it inaugurated last winter. Among them are Thessaloniki (SKG) in Greece, Trieste (TRS) in Italy, and Tromsø (TOS) in Norway. The airline is also adding more frequencies to Tirana (TIA) in Albania and Sofia (SOF) in Bulgaria, as well as Palma de Majorca (PMI) and Pamplona (PNA) in Spain. German leisure carrier TUIfly is strengthening its services from Frankfurt to Lamezia Terme (SUF) in Italy, Larnaca (LCA) in Cyprus, and Djerba-Zarzis (DJE) in Tunisia. In late March, Ryanair will add more services to Dublin (DUB), the Irish capital, bringing the total to 12 a week. Altogether, the total number of European destinations served from FRA will climb to 154, and within Germany to 15.

The impact on Frankfurt Airport of recent airline insolvencies is negligible. Flybmi will no longer be serving Bristol (BRS) in the United Kingdom and Jönköping (JKG) and Karlstad (KSD) in Sweden but because the aircraft used on those routes had only limited passenger seating their cancellation is only minimally affecting FRA’s total capacity. Nor are the failures of two other airlines, Germania and Small Planet Germany, having more than a very slight effect on total traffic. 

Good preparation for a positive travel experience

The moderate growth in flight movements is fully in line with the expectations of Fraport, the operator of Frankfurt Airport. To handle the increase, Fraport has been hiring more staff and allotting more space for additional security checks during the summer season. Nevertheless, passengers may still experience processing delays on peak days. They are therefore advised to check in online before leaving home, arrive at the airport at least two and a half hours before departure, and then head immediately for the security checkpoint. Travelers intending to drive to the airport and leave their vehicles there can book parking spaces online in advance. Passengers are also advised to observe the airlines’ rules on cabin luggage. Fraport recommends taking as few carry-on items as possible. Information and pointers on travel and carry-on luggage can be found at www.frankfurt-airport.com.

Travel News | eTurboNews

Information at Your Fingertips: Infogates Offer Personalized Guidance via Video Cal

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Frankfurt Airport’s newly introduced Infogate service provides passenger information with a unique twist. Questions are answered directly via video call. After pushing a button, an airport employee who is ready and willing to help appears promptly on the full-sized screen.

The service team speaks up to 20 different languages, from German and English to Luo (spoken in parts of East Africa), supplementing their face-to-face assistance with inviting gestures and direct eye contact. The Infogates also display maps and other information that passengers can then print out to take with them.

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The Infogates are located in Terminal 1 in Pier B (non-Schengen), the CD passageway and Pier Z, and in Terminal 2 in the transit zone. They can be used daily between 6 a.m. and 10 p.m.

With its slogan “Gute Reise! We make it happen,” Frankfurt Airport’s operator Fraport is systematically focusing on passengers and their individual needs. Fraport is also taking its slogan as the inspiration to develop new services and measures aimed at continuously improving the travel experience and customer friendliness at Germany’s largest aviation gateway.

Passengers and visitors can find more information about the wide range of services at Frankfurt Airport on the airport website, at the Service Shop, and via Frankfurt Airport’s social media channels on Facebook, Instagram, Twitter, and YouTube.