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Hainan Airlines announces nonstop Beijing-Oslo service

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Hainan Airlines Holding Co., Ltd. (Hainan Airlines) plans to formally launch nonstop service between Beijing and Oslo on May 15. This will be the first direct route between mainland China and Norway as well as the airline’s first nonstop Nordic service. The Beijing-Oslo route, with three round trip flights weekly on Mondays, Wednesdays and Fridays, will be serviced by an Airbus A330-300 aircraft with 32 seats in business class and 262 seats in economy class. Business class will be equipped with 180-degree flatbed seats, while every seat on the aircraft comes wired with an exclusive on-demand entertainment system and every passenger will be served sumptuous offerings from both Western and Oriental cuisines. In addition, the use of portable electronic devices on board will be allowed.

The airline now operates 21 routes with destinations in Europe including Berlin, London, Paris, Rome, Brussels, Edinburgh, Zurich, Vienna, Manchester, Madrid and Moscow. Tickets for Beijing-Oslo flights can now be reserved.

Hainan Airlines’ Beijing-Oslo Flight Schedule (All times are local):

Flight No.

Aircraft

Schedule

Departure City

Departure Time

Arrival Time

Arrival City

HU769

A330

Monday/Wednesday/Friday

Beijing

1:30 am

5:30 am

Oslo

HU770

A330

Monday/Friday

Oslo

2:30 pm

5:30 am+1

Beijing

HU770

A330

Wednesday

Oslo

1:55 pm

5:00 am+1

Beijing

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Four Seasons Hotel Madrid welcomes new General Manager

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In advance of the highly anticipated opening of the first Four Seasons hotel in Spain, Christoph Schmidinger has been appointed opening General Manager to oversee the new luxury hotel set to open in late 2019. Four Seasons Hotel and Private Residences Madrid will be located in the heart of the historical city center, converting several spectacular heritage buildings into a 200-room hotel and 22 Private Residences.

Schmidinger started his Four Seasons career 25 years ago, and after a series of international assignments in Singapore, Chicago, Atlanta, Jakarta and Kuala Lumpur, he assumed leadership at the landmark Four Seasons Hotel New York in Midtown Manhattan, overseeing several other properties as Regional Vice President. His ascent in the company continued when he was appointed General Manager and Regional Vice President to the company’s flagship property in Asia, Four Seasons Hotel Hong Kong, where he has been since 2014.

Under his leadership, Four Seasons Hotel Hong Kong, home to the first Cantonese restaurant in the world to earn three Michelin stars, set the global record for the most Michelin stars at a single hotel. The Hotel has also been widely regarded as one of the finest luxury hotels in China, and around the globe.

“Christoph is an incredibly experienced and talented hotelier, and we are very lucky to have had him lead some of our most notable properties around the world,” said Simon Casson, President, Hotel Operations, Europe, Middle East and Africa, Four Seasons Hotels and Resorts. “His experience and expertise are what make him the perfect candidate for our new hotel in Madrid, a project that is incredibly important to Four Seasons growth as it will mark our entry into Spain in a thriving international city, and a key destination for luxury travelers.”

“I am very proud to be part of such a significant milestone in our company’s history, and to lead the team as we introduce the Four Seasons brand to Spain with this exquisite hotel,” said Schmidinger. “This project is exceptional in every way, from its location to the destination, the product and our partners at OHL Desarrollos and Mohari Hospitality, and I cannot wait to welcome guests to see for themselves and to experience this great city in a new way together with Four Seasons.”

Truly an international individual, Schmidinger has travelled extensively, starting at a young age with his family, and speaks four languages. Combining his love for travel and hospitality, he studied at the Certificate of Hotel and Tourism Administration Academy in Salzburg, Austria before holding managerial positions at renowned hotels around the world, and then joining Four Seasons.

Casson continues, “Christoph is already hard at work preparing for the upcoming opening of Four Seasons Hotel and Private Residences Madrid, and I have no doubt that he is the ideal leader to introduce the Four Seasons culture, brand, and people to this great city, positioning yet another iconic Four Seasons property for great success.”

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UNWTO Convenes Cities in Lisbon to Cooperate on a Sustainable and Inclusive Urban Tourism Agenda

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The first UNWTO Mayors Forum for Sustainable Urban Tourism, co-organized by the World Tourism Organization (UNWTO), the Ministry of Economy of Portugal and the Lisbon Municipality concluded Friday in Lisbon, Portugal. The event gathered Mayors and high-level city representatives from around the world, UN agencies and the private sector, to design a shared leadership aimed at ensuring that tourism helps creating cities for all.

Under the theme ‘Cities for all: building cities for citizens and visitors’, the forum explored issues and solutions for developing and managing tourism in cities in a way that promotes economic growth, social inclusion and environmental sustainability.

In a time of intense debate over the growing number of tourists and the livability and sustainability of cities, the forum exchanged ideas and good practices on urban tourism and destination management, discussed innovative tools and public policies on urban tourism at the national and local levels and way of promoting the integration of tourism into wider national and local urban development agenda.

“The income generated from tourism contributes significantly to the socio-economic and cultural development of many cities and its surroundings. Yet, the growth of urban tourism also creates important challenges in terms of the use of natural resources, socio-cultural impact, pressure on infrastructure, mobility, congestion management and relationship with host communities. Tourism policies should thus be designed as integrated urban policies that promote a well-balanced city economically, socially and environmentally” said UNWTO Secretary-General Zurab Pololikashvili opening the event.

The Portuguese Minister of Economy, Pedro Siza Vieira, acknowledged that “tourism is a major driver for the Portuguese economy. Portugal welcomes this first Mayors Forum as an international stage for discussing the challenges that urban tourism faces and how local communities can benefit the most from tourism. The Lisbon Declaration is a firm commitment from all participants so that tourism contributes materially to the Sustainable Development Goals”.

The Portuguese Secretary of State for Tourism, Ana Mendes Godinho, added that “social sustainability in tourism is one of the main priorities in our 2027 Tourism Strategy. We launched a Sustainability Program for the development of projects by the civil society that involve local populations and tourists so that tourism leaves value in the territories”.

The Mayor of Lisbon, Fernando Medina, said “The growth of tourism has important and positive economic impacts. Yet for managing such growth, ensuring sustainability and safeguarding the quality of life of Lisbon’s citizens requires more investment in infrastructure. In Lisbon, we are implementing measures such as increasing transport capacity and investment in urban infrastructure catering for residents and tourists.”

Issues discussed include big data and innovative solutions, new business models, creative cities and events, infrastructure, resources and planning, local community engagement and empowerment and how to ensure the full inclusion of tourism in the wider urban agenda.

Participating in the Forum were Gustavo Santos of Argentina, Secretary of State for Tourism of Argentina, Ana Mendes Godinho, Secretary of State for Tourism of Portugal, Isabel Oliver, the Secretary of State for Tourism of Spain, Mayors and Vice Mayors of 16 cities around the world (Barcelona, Bruges, Brussels, Dubrovnik, Helsinki, Lisbon, Madrid, Moscow, Nur-Sultan, Paris, Porto, Prague, Punta del Este, Tbilisi, Sao Paulo and Seoul), UNES>CO, UN Habitat, the World Bank, the European Committee of the Regions as well as Amadeus, Airbnb, CLIA, Expedia, Mastercard and Unidigital.

The Forum adopted the Lisbon Declaration on Sustainable Urban Tourism, in which participants reinforced their commitment to align urban tourism policies with the United Nations New Urban Agenda and the 17 Sustainable Development Goals, namely Goal 11 – ‘Make cities and human settlements inclusive, safe, resilient and sustainable’.

The Lisbon Declaration on Sustainable Urban Tourism will be presented at the twenty-third session of the General Assembly of UNWTO, to be held this September in St. Petersburg, Russia.

During the event, UNWTO Secretary-General and the Mayor Bakhyt Sultanov of Nursultan (Kazakhstan) signed an agreement for the hosting of the 8th UNWTO Global Summit on Urban Tourism, to be held on 9 to 12 October 2019.

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WTTC Global Summit: President Obama was a disappointment for many

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U.S. President Barak Obama was the most expected speaker at the ongoing World Travel and Tourism Council (WTTC) summit in Seville today.

More than 1500 CEOs, association presidents, ministers of tourism, and heads of state were attending the summit, and hundreds of viewers from around the world were watching the live video stream of the summit, also announced by this publication. Many who saw the eTN announcement in Hawaii were up at 2:00 am in the morning to listen in.

A loyal group of fans of the former president was in for a big disappointment when without prior warning the video live stream was stopped during the president’s address.

The feedback eTN received from people in the audience listening to Obama’s conversation was not really great. The money spent by WTTC to get some advice from the most popular head of state was disappointing.

There was no substance in the presidents’ talk was some feedback. His talk about his love for hiking when he was young was not relevant to the needs top executives were hoping to hear.

The challenges, needs of the second largest industry was not mentioned. There was no word about equality and dangers LGBT tourists face in countries like Brunei.

Mr. Obama talked about the advice he gave to his daughters: “Be kind, be useful.”

After the microphones and cameras were turned on again moderator Nick Ross praised Obama as the most popular president in generations, saying “lack of power reveals.”

President Obama arrived in Seville at midnight before the event and spent the night at Hotel Alfonso XIII, drawing attention from local residents and the press. In 2016, a scheduled visit by Obama to the Andalusian capital was canceled due to a shooting in Dallas.

He visited Reales Alcázares, a UNESCO World Heritage Site in the morning before returning to his hotel.

He left again at 2 pm for Palacio de Exposiciones y Congresos, which is hosting the international event on April 3 and 4.

After meeting privately with around 50 summit attendees, Obama delivered his short address to WTTC delegates.

After his speech, Obama was scheduled to meet with Spanish Prime Minister Pedro Sánchez for around 20 minutes inside one of the center’s private rooms. It will be their second one-on-one after their meeting last year in Madrid.

Although this is Obama’s first trip to Seville, he has ties to the city because his daughter Malia lived there for a few months.

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Carlos Vogeler starts leading position at Ministry of Tourism in Oman

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It appears the implementation of the National Tourism Strategy of Oman is in excellent hands. Last week Carlos Vogeler started a two-year contract with the Ministry of Tourism of Oman, where he is now leading a team that will support Minister Ahmed bin Nasser Al Mahrizi and his team on implementation.

Carlos Vogeler was considered by many leaders as one of the most influential executives in the travel and tourism world when he served as the executive director of UNWTO under Secretary-General Taleb Rifai. Together with Korean Ambassador Dho Young-shim, Mr. Voegeler was a candidate for UNWTO Secretary-General in 2017.

Mr. Vogeler was with the World Tourism Organization for 9 years. He was honored on November 29, 2017, at the UNWTO Conference on Jobs and Inclusive Growth in Montego Bay by the Hon. Ed Bartlett, Minister of Tourism of Jamaica.

Before Mr. Carlos Vogeler joined UNWTO in 2005 he was a tenured professor at University “Rey Juan Carlos”, Madrid, at the Dpt. of Business Economics, a regular lecturer at Spanish and International Universities and author of various university textbooks, as well as numerous articles on international tourism structure.

Mr. Vogeler started his career in the private sector at Pullmantur, one of the largest Spanish Tour Operators. During his sixteen years of service from 1974 to 1990, he became Deputy Managing Director and introduced many innovations, namely expanding the number of destinations and products and opening new offices and new markets. He also played an active role in the board of directors of the Spanish Travel Agencies Association of Travel Agencies and in UFTAA (United Federation of Travel Agent’s Associations), where he chaired the committee on road transportation.

From 1991 to 2008 he served in various senior management positions at Group RCI, part of Wyndham Worldwide, one of the world’s largest hospitality groups, quoted in the New York Stock Exchange, where he was Managing Director for South-Western Europe, covering Spain, France, Portugal and Benelux and later Vice president of Global Account Strategy & Industry Relations.

He was elected Chairman of the Affiliate Members of the World Tourism Organization (UNWTO) from 2005 to 2008, representing Group RCI. Since 1997 he had been serving as Vice President of the board of the Affiliate Members and Chairman of the Business Council and member of the UNWTO Strategic Group.

He is also a founding member of the Spanish Association of Experts in Tourism (AECIT) and was a member of the International Association of Experts in Tourism (AIEST).

Carried out his studies in Canada and in Spain, graduating in Tourism Business Administration by “Escuela Oficial de Turismo de Madrid” (now University Rey Juan Carlos) and post-graduate by the IESE Business School, of the University of Navarra – Spain.

Mr. Vogeler was born in Venezuela of Spanish mother and Venezuelan-German father and is a national of Spain and Venezuela.

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Evelop Airlines adds another Airbus to its fleet

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Evelop Airlines operates an all Airbus fleet of one A320-200, one A330-200 and three A330-300, and now the first of two A350 XWBs.

Evelop Airlines, the Spanish carrier of Barceló Group’s Ávoris travel division, has taken delivery of a A350 XWB. The second aircraft will be delivered in 2020.

The A350-900, on lease from Air Lease Corporation, will be based at Madrid Barajas – Adolfo Suárez airport and deployed on long-haul routes to Caribbean destinations.

The wide-body aircraft accommodates 432 passengers.

At the end of February 2019, the A350 XWB Family had received 852 firm orders from 48 customers worldwide.

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IGLTA Foundation’s new NYC think tank to address key issues in LGBTQ+ Tourism

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The International LGBTQ+ Travel Association Foundation (IGLTAF) inaugural Leadership Think Tank will unite top executives from LGBTQ+ welcoming destinations around the globe at Google during IGLTA’s 36th Annual Global Convention in New York City this April. The invitation-only discussion will focus on responsible tourism through the lens of LGBTQ+ welcoming travel and is presented with support from Miles Partnership and Google.

“IGLTA strives to continuously drive the conversations around LGBTQ+ travel to reflect our ever-evolving industry,” said IGLTA President/CEO John Tanzella. “We’re proud that IGLTAF has assembled for this important dialogue such an influential group of industry veterans from destinations and organizations that value our LGBTQ+ travel community.”

The Leadership Think Tank, organized in collaboration with NYC & Company and NYU’s Jonathan M. Tisch Center of Hospitality, will include leaders from Destination Canada, Los Angeles Tourism & Convention Board, Cape Town Tourism, Destination DC, Italy National Tourist Board, Visit Dallas, Destination Niagara USA, Bermuda Tourism Authority, Discover Puerto Rico, Embratur (Brazil), Visit California, Milano Smart City Association, Greater Boston CVB, Destinations International, Tourism Madrid, Guam Visitors Bureau, U.S. Travel Association, Greater Fort Lauderdale CVB, Barcelona Tourism, Visit Salt Lake City, Thailand Tourism, and Greater Miami CVB.

“Accepting a seat at the leadership table during this invitation-only roundtable is important to affirm Bermuda’s position as a welcoming destination to all travelers, including the LGBTQ+ visitors,” said Kevin Dallas, CEO of the Bermuda Tourism Authority. “We applaud the IGLTA Foundation’s role in convening such diverse destinations to discuss critical issues facing the industry.”

A white paper from the session will be provided to the trade press and IGLTA’s global membership that focuses on five topics:
• Addressing issues of destination overcrowding as it impacts LGBTQ + travelers
• Analyzing the differences between LGBTQ+ travel niches and integration of LGBTQ+ travelers into the “mainstream”
• Diversifying LGBTQ+ products and services
• Examining cultural perspectives that impact LGBTQ+ tourism
• Discussing the challenges facing LGBTQ+ business owners in emerging destinations

“It’s a privilege to work with IGLTAF and to be a part of this special event, which is pondering some of the key forward-looking issues facing travel and tourism,” said U.S. Travel Association President/CEO Roger Dow. “This will be a terrific lineup engaging one of the most valuable practices we can undertake as an industry: anticipating and planning for challenges, which will better enable us to sustain our strength as an economic engine and job creator.”

Daniela Wagner, Group Business Development Director, Jacobs Media Group & Director EMEA, Pacific Asia Travel Association, and Fred Mayo, MBA, PhD, CHE, CHT, Founder, Mayo Consulting Services and Clinical Professor of Hospitality and Tourism Management, Jonathan M. Tisch Center of Hospitality, NYU, will co-moderate the Leadership Think Tank.

The 36th Annual IGLTA Global Convention would not be possible without the generous support of our convention sponsors: Presenting Level – NYC & Company, Delta Air Lines, Disney Destinations©, Italian National Tourist Board; Official Level – AIG Travel, Inc., Airbnb, Guam Visitors Bureau, Greater Fort Lauderdale Convention & Visitors Bureau, Italian National Tourist Board, Malta Tourism Authority, Visit Philadelphia®; Conference Level – Inprotur Argentina, Visit Britain, VisitDallas, International Experience Canada/Government of Canada, Las Vegas Convention and Visitors Authority, Miles Partnership, Q.Digital, Visit St. Pete/Clearwater, Visit West Hollywood.

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Hainan Airlines launches nonstop service between Guiyang, China and Paris, France

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Hainan Airlines will launch nonstop service between Guiyang, China and Paris on March 24, its fourth nonstop route from mainland China to Paris following Xi’an-Paris, Chongqing-Paris and Shenzhen-Paris.

The once weekly Guiyang-Paris route will be serviced by a Boeing 787 Dreamliner and takes off every Sunday.

Hainan Airlines has to date launched 20 European routes servicing Berlin, Brussels, Edinburgh, London, Madrid, Manchester, Moscow, Paris, Rome, Vienna and Zurich. Hainan Airlines provides many value-added services to passengers, among them, package tickets, options for premium seating, car shuttle service for business class passengers, prepaid luggage, class upgrades and other services to make sure the flight is a smooth one and meets the diverse needs of our passengers.

More:
http://tass.com/press-releases/1049521

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Iberostar Hotels & Resorts launches voice bookings with ‘Google Assistant’

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Iberostar Hotels & Resorts has launched an innovative option enabling guests to book rooms through voice commands thanks to an integration with Google Assistant. This is a major step forward for customers, who, from now on, will be able to explore this option from their assistant-enabled devices using voice search. When a customer says, “Hey Google, I want to book a room at,” followed by the name of an Iberostar hotel, its location and the desired dates, Google will provide the details of that hotel’s availability and rates and finalize the booking using Google Pay credentials. In turn, the hotel will be notified of the booking via the channel selected by the user.

Voice bookings through Google Assistant is the latest addition to Iberostar’s innovation plan to provide its guests a great experience, even before their stay. The feature is already available in English for users in the US on Android and Apple smartphones, as well as household devices. During the initial stage, customers will be able to book the following Iberostar city hotels immediately with no advance reservation restrictions in various locations around the world: Iberostar Las Letras Gran Vía (Madrid), Iberostar Lisboa (Lisbon), Iberostar 70 Park Avenue (New York), Iberostar Paseo de Gracia (Barcelona), Iberostar Grand Budapest (Budapest), Iberostar Grand Mencey (Santa Cruz de Tenerife) and the Iberostar Berkeley (Miami).

“We strive to provide our guests not only with a platform to create great memories during their stay at any of the destinations where we operate, but also with services that cater to their needs,” said Javier Delgado Muerza, Iberostar Group’s Chief Digital Officer. “We are working on connecting with them and facilitating their experience with us. This is a step forward in the company’s current digitalization plan, which is centered on users and innovation, while remaining committed to providing an outstanding hotel experience”.

Iberostar has entered into a strategic alliance with Mirai for the development of this project, aimed at boosting sales thanks to multi-channel connectivity, which includes this cutting-edge voice recognition-based solution that positions the brand amongst the world’s leading international chains.

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