• Home
  • Post a press-release
  • Visibility packages
  • Subscribe email updates
  • Event Calendar
  • Contact

For Immediate Release | Official News Wire for the Travel Industry

Where press releases are breaking news

  • Home
  • Post a press-release
  • Visibility packages
  • Subscribe email updates
  • Event Calendar
  • Contact

How fast things can get lost… and found again at Frankfurt Airport

March 29, 2019 by Forimmediaterelease

New online search function speeds up processes in the Lost & Found Office at Frankfurt Airport

Fiddlesticks! The family has just settled into their seats in the plane and are full of excitement about their holiday. When suddenly the youngest child cries, “my teddy bear is gone!” Now what? It’s a shame that she’ll have to do without her favorite cuddly animal during the trip. But it would at least be great to know that it will be in safe hands in Frankfurt Airport’s lost & found office until they return―it would be a huge relief, in fact.

But how can they find out? Fortunately, it has just become considerably easier for the owners of missing objects to report their losses to the lost & found office online―any time of the day or night. With luck, the lost item will already be in the database. A new system now automatically compares search requests and returned items, identifies matches, and notifies owners as soon as their missing property turns up.

In the search portal on the airport website, it is possible to specify attributes such as the item’s brand, color, size, unique inscriptions etc. and when and where it was lost. A photograph of it can even be uploaded. “The new system greatly facilitates our work,” says Rike Krüger of the lost & found office at Frankfurt Airport. Passengers can easily select search parameters themselves. In the past, it was necessary for airport employees to laboriously copy this information from emails or faxes or call owners to ask for details. Especially on busy days, this can take awhile. “Travelers now enjoy an improved service. They can actively support the search process themselves and no longer have to constantly worry during their trip, hoping against hope that we will have found their property by the time they return,” adds Krüger. “We can now let them know right away as soon as their lost smartphone, backpack, umbrella, saxophone or whatever appears in our system.” The image analysis function will also be improved even further very soon; the software will then be able to automatically identify and correlate more attributes of missing objects. This will make it faster and more convenient both to submit search requests and to identify found items.

Once it’s clear that the lost & found office has a missing object, its owner has various options for recovering their property. They can of course personally retrieve it from the lost & found office right after returning, or else authorize someone else to do it for them. For a small fee and the cost of postage, the staff of the lost & found office will also send items to anywhere in the world.

Good to know

The Lost & Found Office at Frankfurt Airport is a service of Fraport, the airport’s operator. Its 10 employees deal with up to 70 returned items and 50 search requests a day. Currently about 10,000 objects are stored in the lost & found office in Terminal 1 located at the entrance to the Airport city Mall on Level 0. They range from items such as jewelry and electrical appliances, across clothing and accessories, toys and travel bags, all the way to curiosities such chainsaws, wheelchairs and microwave ovens. They are kept for three months and then auctioned off if they haven’t been claimed by that time. The proceeds are kept for three years, just in case owners make themselves known by then. The lost & found office is open to the public every day between 8 a.m. and 6 p.m.

Passengers and visitors can find more information on the lost & found office and many other services on Frankfurt Airport’s website, Service Shop, or Twitter, Facebook, Instagram or YouTube social media pages.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: amp, and, authorize, Aviation News, aviation-website, bags, bear, brand, Breaking Travel News, busy, case, Child, city, City Mall, Clear, clothing, Color, convenient, cost, course, currently, day, Days, deal, easier, employees, entrance, etc, even, Facebook, Family, favorite, fee, find, found, Frankfurt, Frankfurt Airport, Fraport, full, function, Germany Travel News, good, haven, holiday, hope, image, improved, in, information, Instagram, IT, items, jewelry, just, Let, losses, lost, luck, M, Make, mall, media, missing, months, New, News articles, night, object, office, online, open, operator, options, out, owner, owners, passengers, past, portal, processes, property, public, range, relief, report, requests, return, right, Rike Krüger, s, safe, says, search, seats, service, services, settled, Shop, Size, small, social, social media, Software, soon, staff, support, system, terminal, The World, things, time, to, TO DO, toys, Transportation News, Travel, travel bags, Travel Destination News, travelers, Travelwire News, trip, twitter, unique, up, visitors, way, We, website, work, World, worry, years, YouTube

Allegiant Airlines’ ancillary revenue initiatives among most innovative in the world

March 19, 2019 by Forimmediaterelease

Allegiant is based in Las Vegas, but it has never relied upon the notion of “luck” as part of its business strategy. The airline was born in 1997 and immediately challenged all the rules of how to start an airline.

Allegiant maintains its industry leading margins by distancing itself from competitors, and by being very different from everyone else. This distinctive style includes innovative ways to generate ancillary revenue:

• Allegiant’s Sunseeker Resort development in Florida is projected to contribute ancillary revenue in excess of $6 per passenger on a systemwide basis.

• The carrier’s new family entertainment centers allow it to build deeper customer relationships and capture more leisure spending within Allegiant’s network of smaller cities.

• More than $16 per passenger is generated by baggage revenue policies, which include fees for large carry-on bags, and allow those without large carry-on bags to board first.

• The Allegiant World Mastercard provides a free inflight beer or wine for cardholders and is expected to generate annual earnings (EBITDA) of $50 million by 2020.

• The installment payment option (pay monthly) yields online shopping carts nearly 300% larger than those paid in full.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: ancillary, ancillary revenue, and, annual, Aviation News, aviation-website, baggage, bags, based, beer, board, Breaking Travel News, build, Business, business strategy, carrier, carry-on, Centers, cities, competitors, Corporate News, customer, development, different, earnings, EBITDA, entertainment, excess, expected, Family, fees, first, Florida, free, full, immediately, in, Industry, inflight, initiatives, innovative, IT, las, Las Vegas, leading, Leisure, luck, MasterCard, million, most, nearly, network, New, News articles, online, option, paid, passenger, pay, payment, policies, projected, resort, resort development, Revenue, rules, s, shopping, smaller cities, spending, start, strategy, Style, Sunseeker Resort, The World, to, tourism, Transportation News, Travelwire News, Vegas, ways, wine, World, yields

Search




Recent Articles

  • Hotel Arts Barcelona Unveils Summer Experiences with Launch of Marina Coastal Club – the Ultimate Summer Destination Complete with Cocktails, Food and Live Music
  • Sandals Foundation Preserves Caribbean Crafts, Culture and Lives
  • Sandals Resorts Foundation Empowers Caribbean Youth
  • Minister Bartlett Welcomes Return of Reggae Sumfest 
  • Partners from Turin Win Experiences in Seychelles in an Italian Trade Event
  • Western Air Makes Inaugural Flight Between Nassau and Fort Lauderdale
  • A Sea of Flowers Meet Snow-Capped Mountains
  • The Bahamas Joins CARICOM Member States for Agri-investment Forum and Expo
  • IMEX in Frankfurt returns May 31 – June 2
  • Tourism Seychelles Tells its Travels Tales at the 2022 ATM in Dubai

Copyright © 2022 · Metro Pro on Genesis Framework · WordPress · Log in