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Seychelles charms featured at South Korea’s Hana Tour International Travel Show 2019 (HITS)

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Korean travelers and partners had a glimpse of the beauty of the destination as Seychelles featured at the 13th Hana Tour International Travel Show from June 7, 2019 to June 9, 2019 at KINTEX exhibition center, Goyang City in South Korea.

The three-day exhibition gathered the participation of over 700 organizations and companies, including tourism boards, airlines, and hotels.

Seychelles, represented by its marketing body the Seychelles Tourism Board (STB) was lodged within an 18sqm stand with the destination brand image design focusing the beach the granite feature, which commanded the attention of many visitors to the stand.

The Seychelles delegation included Mrs. Amia Jovanovic-Desir, the Director for India, South Korea, Australia and South East Asia, Mrs. Judy Yun, newly appointed representative for the Seychelles on the South Korean market, Mr. Jean-Francois Figaro, Senior Officer – Strategic Planning & Market Intelligence and Ms. Jill Freminot- E-Marketing Executive.

Aside from meeting with the Seychelles team to discuss about the destination and its features, an assortment of events were organized at the stand to retain visitors’ interest. 

The activities included the spinning Roulette through which each participant had to mention the word Seychelles as many times as indicated in order to receive a branded water bottle. The spinning Roulette saw the participation of over 600 hundred visitors, which were a combination of families, couples and children.

Visitors were also invited to take a photograph at our stand with the Seychellois staff and the iconic Coco-de-Mer, the heaviest and largest nut in the world. Visitors then were invited to upload the photo on their social media page with the hashtags #Seychelles #HITS.

The highlight of the STB’s participation at the HANA 2019 remains the lucky draw, which saw the signing up of more than 5,000 visitors, all wishing to be the lucky winner of a return trip to Seychelles for two persons.

During the 3 days, the various visitors- including individual visitors -FIT, potential honeymooners, as well as retirees showed their extensive interest in Seychelles as a holiday destination. 

As part of its participation at the HANA 2019, the STB conducted a rigorous study on the Korean market.  The exercise was successfully conducted by STB the Senior Officer – Strategic Planning & Market Intelligence, Mr. Jean-Francois Figaro whose main objective was to facilitate the Consumer Insight Survey designed for this exhibition.

The aim of the study was to generate important insight into South Korea as a source market for the Seychelles and better understand the needs and desires of South Korean travelers.

Speaking about the collection of figure at the HANA 2019, the STB Director for India, South Korea, Australia and South East Asia, mentioned that it is essential for the tourism Board to have a better understanding of the challenges faced by the STB office in Korea and Korean Tour Operators in their attempt to successfully promote and sell the destination.

To achieve these objectives Mr. Figaro together with other members of the Seychelles team gathered responses from more than 275 participants over the three-day period through the administration of survey questionnaires.

The STB’s presence at the HANA 2019 caught the attention of numerous Korean Media representatives and STB Director for the market, Mrs. Jovanovic–Desir offered several media interviews to share the latest information and further promote the destination.

‘’Most of the tour operators and agents that we have met are focusing on the honeymooner’s segment and visitors who visited our stand believe that Seychelles is only for the high-end clients. I have thus informed them that Seychelles is a destination, which cater for demand from a broad range of income brackets.  We will continuously identify the appropriate marketing strategies and tools in order to increase the Seychelles’ image in South Korea, with the aim of changing this negative mind-set of the consumers,” said Mrs. Jovanovic-Desir.

“Seychelles is known as a dream and paradise holiday destination that people wish to visit once in their lifetime. This fair definitely allows increase Seychelles visibility and people’s awareness towards destination,” added Mrs. Yun.

While in South Korea, Mrs. Jovanovic-Desir together and Mr. Figaro guided by Mrs. Yun met with some key players and trade partners in Seoul in a series of sales calls organized ahead of time. These included visits to tour Operating Company including Honeymoon Resort, Mode Tour, Vanilla Island and Dream TNE.

MEDIA CONTACT: STB News Bureau, Tel: +248 4 671 354 / +248 4 671 313, stbnews@seychelles.travel  www.seychelles.travel

North Korea abandoning tourism? Test fires weapon

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North Korean leader Kim Jong Un today witnessed the test-firing of a new type of tactical guided weapon.

The Korean Central News Agency said Chairman Kim Jong Un observed the firing of the weapon Wednesday by the Academy of Defense Science.

According to Beijing’s Global Times tabloid, North Korea wants to slow the pace of tourism as more foreigners are traveling to the country.

The agency reports that Kim said “the development of the weapon system serves as an event of very weighty significance in increasing the combat power of the People’s Army.”

The agency says Kim mounted an observation post to learn about the test-fire of the new-type tactical guided weapon and guide the test-fire.

The announcement came after reports of new activity at a North Korean missile research center and long-range rocket site where the North is believed to build long-range missiles targeting the U.S. mainland.

The White House said it was aware of the report and had no comment.

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Korean Air and the Hanjin Group Chairman and founder of Skyteam died in Los Angeles

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Yang Ho Cho, 70, Chairman and CEO of Korean Air and the Hanjin Group, died peacefully April 7 in a Los Angeles hospital after a brief illness.  He was considered to be an Air transport pioneer.

Mr. Cho’s reach extended far beyond Asia.  He was a founder of the Skyteam international airline alliance and led the bid committee that took the 2018 Winter Olympics to Korea.  He recently completed development of the iconic Wilshire Grand complex in downtown Los Angeles, the tallest building west of the Mississippi.

He served on the Board of Governors of the International Air Transport Association (IATA); the Board of Trustees of his alma mater, University of Southern California; and has received honorary doctorate degrees from Embry Riddle Aeronautical University (Florida) and the Ukraine National Aviation University.

Under his guidance, Korean Air became a global powerhouse flying to 124 cities and 44 countries, emerging as America’s largest Asian airline with 15 North American gateways. He recently negotiated a joint venture with Atlanta-based Delta Air Lines, that created the industry’s most comprehensive transpacific network. The airlines are scheduled to launch a new non-stop route between Boston and Seoul on April 12.

Mr. Cho was in the airline industry all his life, as his father, Choong-Hoon Cho, had acquired and privatized Korean Air 50 years ago.  The younger Cho was named the airline’s Chairman and CEO in 1999 having served as President and CEO four years earlier. Mr. Cho began working for Korean Air as a manager in the Americas Regional Headquarters in Los Angeles in 1974 after graduating from the University of Southern California.

Three weeks ago Korean Air investors removed him from the board in a victory for shareholder activism.

Mr. Cho’s leadership has been widely recognized over the years. He was awarded the title of `Grand Officier’ in France’s Légion d’Honneur, ‘Polaris’ in Mongolia and also the `Mugunghwa Medal’ in Korea – all of which are the highest order of civil merit awarded in these countries.

In addition to his corporate responsibilities, Mr. Cho was vice chairman of the Federation of Korean Industries, co-chairman of the Korea-U.S. Business Council, and served as the co-president of l’Année France-Corée 2015-2016’, celebrating 130 years of diplomatic relations between Korea and France.

Mr. Cho is survived by his wife, Myung-hee Lee, son Walter, daughters Heather and Emily and five grandsons.  Services are pending in South Korea.

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Carlos Vogeler starts leading position at Ministry of Tourism in Oman

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It appears the implementation of the National Tourism Strategy of Oman is in excellent hands. Last week Carlos Vogeler started a two-year contract with the Ministry of Tourism of Oman, where he is now leading a team that will support Minister Ahmed bin Nasser Al Mahrizi and his team on implementation.

Carlos Vogeler was considered by many leaders as one of the most influential executives in the travel and tourism world when he served as the executive director of UNWTO under Secretary-General Taleb Rifai. Together with Korean Ambassador Dho Young-shim, Mr. Voegeler was a candidate for UNWTO Secretary-General in 2017.

Mr. Vogeler was with the World Tourism Organization for 9 years. He was honored on November 29, 2017, at the UNWTO Conference on Jobs and Inclusive Growth in Montego Bay by the Hon. Ed Bartlett, Minister of Tourism of Jamaica.

Before Mr. Carlos Vogeler joined UNWTO in 2005 he was a tenured professor at University “Rey Juan Carlos”, Madrid, at the Dpt. of Business Economics, a regular lecturer at Spanish and International Universities and author of various university textbooks, as well as numerous articles on international tourism structure.

Mr. Vogeler started his career in the private sector at Pullmantur, one of the largest Spanish Tour Operators. During his sixteen years of service from 1974 to 1990, he became Deputy Managing Director and introduced many innovations, namely expanding the number of destinations and products and opening new offices and new markets. He also played an active role in the board of directors of the Spanish Travel Agencies Association of Travel Agencies and in UFTAA (United Federation of Travel Agent’s Associations), where he chaired the committee on road transportation.

From 1991 to 2008 he served in various senior management positions at Group RCI, part of Wyndham Worldwide, one of the world’s largest hospitality groups, quoted in the New York Stock Exchange, where he was Managing Director for South-Western Europe, covering Spain, France, Portugal and Benelux and later Vice president of Global Account Strategy & Industry Relations.

He was elected Chairman of the Affiliate Members of the World Tourism Organization (UNWTO) from 2005 to 2008, representing Group RCI. Since 1997 he had been serving as Vice President of the board of the Affiliate Members and Chairman of the Business Council and member of the UNWTO Strategic Group.

He is also a founding member of the Spanish Association of Experts in Tourism (AECIT) and was a member of the International Association of Experts in Tourism (AIEST).

Carried out his studies in Canada and in Spain, graduating in Tourism Business Administration by “Escuela Oficial de Turismo de Madrid” (now University Rey Juan Carlos) and post-graduate by the IESE Business School, of the University of Navarra – Spain.

Mr. Vogeler was born in Venezuela of Spanish mother and Venezuelan-German father and is a national of Spain and Venezuela.

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Boston-Logan Airport: New international routes

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The last 24 hours have brought 2 new international flights to Boston Logan International Airport, thanks to Delta joint venture partners KLM and Virgin Atlantic – setting the stage for a year of growth and expansion for Delta in the Northeast.

Delta Air Lines and its partners KLM, Virgin Atlantic, and Korean Air will offer up to 149 daily departures to more than 50 destinations from Boston-Logan Airport in 2019, an increase of nearly 30 daily departures compared to 2018. New routes include Amsterdam, London-Heathrow, Lisbon, Edinburgh, and Seoul.

KLM – Amsterdam

On March 31, KLM began flying between Boston and Amsterdam, adding to the two daily flights to Amsterdam already operated at Logan Airport by Delta. KLM CEO Pieter Elbers joined officials from Massport, Delta leaders, customers and employees at the airport in a ribbon-cutting ceremony ahead of the outbound flight across the Atlantic.

Virgin Atlantic – London-Heathrow

And on April 1, Virgin Atlantic launched its daytime service from Boston to London-Heathrow – a morning departure that will better enable in-flight workday productivity for London-bound business travelers. Virgin and Delta together now offer three daily flights to Heathrow Airport from Boston.

Delta – Lisbon and Edinburgh

Later this spring, Delta will begin its own seasonal Boston service to Lisbon and Edinburgh, rounding out a full slate of new international destinations now directly accessible to Boston customers. Through this and an extended summer season to Dublin, by May Delta and its partners will offer the most international seats from Boston with flights to up to 19 international destinations — more than ever before.

Korean Air – Seoul-Incheon

A third partner, Korean Air, will start new service in Boston on April 12, when it begins nonstop flights to Seoul, one of the first additions to that joint venture’s transpacific network since Delta and Korean Air launched their partnership last May.

This new Boston flying comes as Delta continues to reinforce its position as the city’s leading carrier and deepen its investment at Logan Airport and in the greater Boston community. Overall, the airline and its partners will offer up to 149 daily departures to more than 50 destinations from Logan in 2019, an increase of nearly 30 daily departures compared to 2018.

Delta has doubled domestic daily departures out of Boston since 2013 and this year will serve four additional domestic destinations — Cleveland, Chicago, Washington-Reagan, and Newark-Liberty — while also adding more frequencies in another seven key domestic markets. Overall, the airline and its partners will offer up to 149 daily departures to more than 50 destinations from Logan in 2019, an increase of nearly 30 daily departures compared to 2018.

In addition to Delta’s network growth, the airline is also investing in Boston in other ways. With Massport’s partnership, Delta plans to assume operations at all gates at Logan’s Terminal A by the third quarter of 2019, growing its airport footprint by five gates. Delta also plans by 2020 the expansion of one of its Delta Sky Clubs, including new showers, expanded seating and a reimagined food and beverage area.

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Korean Air: No more peanuts

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Korean Air has made the decision to remove peanuts from its food offerings after the recent incident involving 2 teenagers who were taken off their flight from flight KE621 to Manila from Incheon Airport because of a peanut allergy.

Korean Air has taken this action to ensure the health and safety of passengers who are allergic to peanuts. As a first step, the airline has replaced its honey-roasted peanut products with other snacks, such as crackers.

In addition, within the next few weeks, Korean Air will remove food containing peanut ingredients from in-flight meals.

The airline is determined to provide a safe environment for all passengers and prevent any similar cases in the future.

“The decision to stop peanut products and peanut ingredients is the minimum safety measure for peanut-allergy passengers,” a Korean Air spokesperson said.

Peanut allergies are emerging as a critical issue in the aviation industry, and a number of major global carriers have stopped offering in-flight peanut products.

More information and travel tips are available on Korean Air’s homepage for passengers with a peanut allergy.

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Václav Havel Airport Prague: Here comes summer

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Spring may have just officially sprung on March 20, but in Prague, summer is starting in just 2 days, and tourists are ready to travel.

On Sunday, March 31, 2019, the summer schedule comes into effect at Václav Havel Airport Prague. For the duration of the season, a total of 69 airlines will be operating regular scheduled direct flights from Prague, heading to 162 destinations in 54 countries. There will also be direct flights to 16 long-haul destinations, which is the largest number in the airport’s modern history.

“As part of the summer timetable, a total of four new airlines will be launching services from Václav Havel Airport Prague, two of them on long-haul routes. This proves our long-term success in motivating an ever-increasing number of airlines to open new routes from Prague, which ultimately means a wider choice of flights for our passengers,” says Vaclav Rehor, Chairman of the Board of Directors of Prague Airport. In comparison with the previous summer season, the total number of airlines running direct flights from Prague this summer will increase by two. Four new airlines, Air Arabia, SCAT Airlines, SunExpress, and United Airlines, will be operating their flights from Prague for the first time.

“The forthcoming summer timetable also confirms our long-term success in implementing a strategy to develop long-haul routes. During the summer, direct flights will be available from Václav Havel Airport Prague to a total of 16 long-haul destinations, which is the most in the airport’s modern history. In addition to new destinations such as Astana in Kazakhstan or Newark in New York, USA. Passengers flying during the summer season will also have the opportunity to fly to New York’s JFK Airport, Philadelphia, Toronto, and Montreal just like last year,” adds Vaclav Rehor.

In total, the summer timetable will see flights to 14 new destinations, alongside regular flights to Newark Airport in New York, which United Airlines will run from Prague daily, and flights to Astana, departing twice a week with SCAT Airlines. There will also be flights heading to Casablanca (twice a week with Air Arabia), Florence (offered 4 times a week by Vueling) and Billund (3 flights a week operated by Ryanair). Brand-new routes include two holiday destinations – Pescara in Italy and Zadar in Croatia. Thanks to these new summer routes operated by Ryanair, passengers can take advantage of faster and more comfortable way to destinations which until recently were mostly only accessible by road.

Some direct flights that were already available during the winter flight season will continue also during the summer season. These include, for example, flights to Amman, Marrakesh, Sharjah, Paris Beauvais and Moscow/Zhukovsky.

The most frequent flights this summer season will be those departing to Italy (17 destinations), Great Britain (16 destinations), Spain, and Greece (both with 12 destinations).

Among the most popular destinations with the highest number of flights from Václav Havel Airport Prague will be London (up to 93 flights a week), Moscow (up to 63 flights a week), Paris (up to 58 flights a week), Amsterdam (up to 54 flights a week), and Warsaw (up to 52 flights a week).

Long-haul routes: 16 direct flights offered by 19 airlines:

Astana                             SCAT Airlines

Chengdu                         Sichuan Airlines

Doha                               Qatar Airways

Dubai                              Emirates, flydubai, Smartwings

Philadelphia                    American Airlines

Montreal                         Air Transat

New York                        Delta Air Lines

New York (Newark)        United Airlines

Novosibirsk                     S7 Airlines

Beijing                             Hainan Airlines

Riyadh                             Czech Airlines

Seoul                               Czech Airlines, Korean Air

Xi’an                                China Eastern Airlines

Shanghai                         China Eastern Airlines

Sharjah                           Air Arabia

Toronto                           Air Canada Rouge

Overview of new offers:

14 new destinations with regular transit (compared to the same period in 2018):

Amman                           Ryanair

Astana                             SCAT Airlines

Billund                             Ryanair

Bournemouth                 Ryanair

Casablanca                      Air Arabia Maroc

Florence                          Vueling

Marrakesh                      Ryanair

Moscow (Zhukovsky)      Ural Airlines

New York (Newark)        United Airlines

Paris (Beauvais)              Ryanair

Pescara                           Ryanair

Stockholm (Skavsta)       Ryanair

Sharjah                            Air Arabia

Zadar                               Ryanair

4 new airlines:  Air Arabia, SCAT Airlines, SunExpress, United Airlines

Follow us on Prague Airport’s Twitter @PragueAirport.

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Korean Air abandons teens in South Korea

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Two unaccompanied teenage minors, ages 15 and 16, were left stranded in South Korea after being booted from their flight from Seoul to the Philippines before takeoff.

The sons of Rakesh and Prajakta Patel had gone to visit their grandfather in a hospital in Atlanta, Georgia, and were on the return journey to Manila, where their father is working a temporary job. They were making the transatlantic trip on their own.

The return trip began with a 14-hour Delta flight from Georgia to Seoul, South Korea. This first leg of the journey went fine, but their travel plans took a turn for the worse when the boys attempted to board a second flight from Seoul to Manila with Delta partner Korean Air as a result of one of the boys having a deadly peanut allergy.

Prajakta Patel, the mother of the teens, had informed Delta of her older son’s severe peanut allergy ahead of their big trip, so the brothers were shocked when a gate agent told them that peanuts would be served in the high skies. The boy’s allergy is so severe that even airborne particulates from peanuts could be extremely dangerous.

 

After explaining the situation, the teens were allegedly told that they could either take the flight or exit the aircraft and miss the trip. Though the Patel’s sons chose to board the plane, they were soon booted off.

“The gate agent came on the plane and told my sons to get off,” Mrs. Patel said. “One of my kids was shaking — they’re alone in a different country. Where were they supposed to go?” Mrs. Prajakta claimed that the gate agent even pulled on her son’s shirt “to encourage him to move” off of the aircraft.

Confused, the teens found themselves back in the gate area and told flight officials that they were willing to sit in the back of the plane with the brother with nut allergies wearing a mask. Despite their offer to compromise, a gate staffer reportedly told the boys that were not allowed to get back on the plane that was now “closed.”

Shaken, the boys called their parents, who tried to help them get to Manila without success. The mother spoke with a Delta representative who told her the boys could fly on a different carrier, however, not knowing other airlines’ nut policies, it was decided to fly the boys back to Atlanta, Georgia, on Delta.

Mrs. Patel is pushing for more than just an apology with the hopes that airlines will improve their employee education policies on nut allergies. She has filed a complaint with Delta and Korean Airlines and is reportedly seeking a refund.

Delta and Korean Air issued the following statements regarding the matter: “We’re sorry for this family’s ordeal, particularly during what is already a difficult time for them. Delta and our partner Korean Air are communicating with the family and examining the processes surrounding this incident; we will use our findings in our work to create a consistent experience for customers flying Delta and our partner airlines.”

A spokesperson for Korean Air, too, offered similar sentiments: “Korean Air is aware that peanut and food allergies are an industry issue and no airline can guarantee a food allergy-free environment. But we are reviewing ways to deal with this issue in a safe and feasible way. We totally understand the risks faced by passengers with nut and food allergies and will certainly try to accommodate them better in the future.”

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