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LONDON–()– #InFlightCateringServicesMarketShare–The in-flight catering services market size has the potential to grow by USD 5.79 billion during 2020-2024
Uganda Airlines firms up orders for two Airbus A330neo aircraft
Uganda Airlines, the national carrier of Uganda, has firmed up its order for two A330-800 airliners, the latest version of the most popular A330 widebody airliner.
Fitted with the new Airspace by Airbus cabin, the A330neo will bring a range of benefits to Uganda Airlines and its customers, offering unrivalled efficiencies combined with the most modern cabin.
Uganda Airlines plans to use the A330-800 to build its medium and long-haul network with the aircraft offering cutting-edge technology along with more efficient operations
Launched in July 2014, the A330neo Family is the new generation A330, comprising two versions: the A330-800 and A330-900 sharing 99 percent commonality. It builds on the proven economics, versatility and reliability of the A330 Family while reducing fuel consumption by about 25 percent per seat versus previous generation competitors and increasing range by up to 1,500 nm compared to the majority of A330s in operation. The A330neo is powered by Rolls-Royce’s latest-generation Trent 7000 engines and features a new wing with increased span and new A350 XWB-inspired Sharklets. The cabin provides the comfort of the new Airspace amenities including state-of-the-art passenger inflight entertainment and Wifi connectivity systems, amongst others.
American Airlines: New cabin, larger overhead luggage bins
American Airlines is starting scheduled flights with the first of its 100 new Airbus A321neo aircraft on order. These aircraft come equipped with an all-new cabin interior designed for enhanced passenger comfort and convenience, including larger Airspace XL overhead luggage bins that increase carry-on bag capacity.
American is the launch customer for the Airspace XL bins, which provide approximately 40 percent more overhead storage space for passengers on board the 196-seat aircraft. In addition to equipping its new A321neos with the XL bins, American also plans to retrofit its entire in-service fleet of earlier A321 models – more than 200 aircraft – with the cabin features included on the new A321neos.
Ingo Wuggetzer, Airbus’ Vice President of Cabin Marketing said: “We are very pleased that American Airlines’ first A321neos with the Airspace XL bins are now entering service. We constantly work with airline customers to improve our aircraft cabins, and American in particular played an instrumental role with us in developing our biggest and best overhead bins to date.”
The Airspace XL bins accommodate larger luggage – up 24” x 16” x 10” – allowing standard roll-on bags to be loaded on their sides instead of being inserted flat. This creates room for up to four bags in each bin instead of the current three. The larger bins will significantly reduce the number of passenger bags checked at the gate, and sent to the cargo hold.
American‘s selected cabin layout allows the airline greater flexibility in seating arrangements and use of cabin space. The two class cabin will gain an additional row of first-class seats, bringing the total to 20. Outfitting the A321neo with a free wireless inflight-entertainment (IFE) system allows passengers to select a wide-range of options from their own devices. LED mood lighting will enhance the cabin environment.
Powered by CFM LEAP-1A engines and ETOPS certified for lengthy over water flights, the A321neo will allow American to carry larger loads on its longer, more densely travelled routes such as Los Angeles and Phoenix to Orlando, or West Coast hubs to Hawaii.
The A321neo is the largest member of the A320 Family, seating up to 240 passengers, depending on cabin configuration. Incorporating the latest engines, aerodynamic advances, and cabin innovations, the A321neo offers a reduction in fuel consumption of at least 15 percent per seat from day
Korean Air: No more peanuts
Korean Air has made the decision to remove peanuts from its food offerings after the recent incident involving 2 teenagers who were taken off their flight from flight KE621 to Manila from Incheon Airport because of a peanut allergy.
Korean Air has taken this action to ensure the health and safety of passengers who are allergic to peanuts. As a first step, the airline has replaced its honey-roasted peanut products with other snacks, such as crackers.
In addition, within the next few weeks, Korean Air will remove food containing peanut ingredients from in-flight meals.
The airline is determined to provide a safe environment for all passengers and prevent any similar cases in the future.
“The decision to stop peanut products and peanut ingredients is the minimum safety measure for peanut-allergy passengers,” a Korean Air spokesperson said.
Peanut allergies are emerging as a critical issue in the aviation industry, and a number of major global carriers have stopped offering in-flight peanut products.
More information and travel tips are available on Korean Air’s homepage for passengers with a peanut allergy.
United: Top-ranked LGBTQ airline
United Airlines today announced that for the eighth consecutive year, it has received a perfect score of 100 percent on the 2019 Corporate Equality Index (CEI), a premier benchmarking survey and report on corporate policies and practices related to LGBTQ workplace equality, administered by the Human Rights Campaign (HRC) Foundation.
“United is proud to receive this recognition as it speaks to our focus on building a more inclusive and caring workplace and customer experience,” said Human Resources and Labor Relations Executive Vice President Kate Gebo. “We believe that advocating for inclusion is at the heart of connecting people and uniting the world, and United is determined to continue working with organizations such as the Human Rights Campaign to help champion LGBTQ inclusion.”
“The top-scoring companies on this year’s CEI are not only establishing policies that affirm and include employees here in the United States, they are applying these policies to their global operations and impacting millions of people beyond our shores,” said HRC President Chad Griffin.
The 2019 CEI evaluates LGBTQ-related policies and practices including non-discrimination workplace protections, domestic partner benefits, transgender-inclusive health care benefits, competency programs and public engagement with the LGBTQ community. United’s efforts in satisfying all of the CEI’s criteria results in a 100 percent score and the designation as a Best Place to Work for LGBTQ Equality.
United has worked with the Human Rights Campaign on its training initiatives including teaching employees about preferred pronouns and the persistence of gender norms and other steps to make United an inclusive space for both customers and employees. The airline’s latest efforts include developing comprehensive training modules and exercises to continue employee education on how to be a better ally in both the workplace and to customers. Over the past year, United has also opened more LGBTQ Business Resource Groups across the country, reaching more employees.
This recognition follows the airline’s recent announcement that United became the first U.S. airline to offer non-binary gender options throughout all booking channels in addition to providing the option to select the title “Mx.” during booking and in a MileagePlus customer profile. United customers and employees have the option to identify themselves as M(male), F(female), U(undisclosed) or X(unspecified), corresponding with what is indicated on their passports or identification.
Alongside partner organizations, customers and employees, United will continue working to build the world’s most inclusive airline. For more information on United’s commitment to diversity and inclusion, click here.
Every customer. Every flight. Every day.
In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. In addition to today’s announcement, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United’s DIRECTV-enabled planes this year.
Etihad Airways signs codeshare with Gulf Air
Following the signing of a Memorandum of Understangin (MOU), Etihad Airways and Gulf Air have announced the signing of a codeshare partnership for travel commencing with the summer schedule.
The announcement was made at a signing ceremony held at Etihad Airways Headquarters in Abu Dhabi, attended by Tony Douglas, Group Chief Executive Officer of Etihad Aviation Group, and Krešimir Kučko, Chief Executive Officer of Gulf Air.
The agreement will see Etihad place its EY code on Gulf Air flights from Bahrain to and from Abu Dhabi, Baghdad, Casablanca, Dhaka, Faisalabad, Larnaca, Malaga, Multan, Najaf, Peshawar, Sailkot and Tbilisi. Gulf Air will place its GF code on Etihad flights from Abu Dhabi to and from Bahrain, Brisbane, Chicago O’Hare, Jakarta, Lagos, Los Angeles, Melbourne, New York JFK, Sydney and Washington.
Douglas said, “We are thrilled to be signing this codeshare agreement today with our long-time partner, Gulf Air. The signing today is a great example of how two flag carriers can enhance the experience of our guests by providing a greater choice of destinations and world-leading inflight service and Arabian hospitality.”
Kučko added, “This is a remarkable event for both Gulf Air and Etihad Airways and we take pride in elevating this relationship further with the signing of this codeshare agreement.”
Hong Kong Airlines debuts Chris Cosentino’s Business Class menu
Hong Kong Airlines has launched a brand new Business Class menu for its customers travelling out of Los Angeles International Airport (LAX) from 22 March 2019. Designed exclusively by celebrity chef and television personality Chris Cosentino, the new LAX Business Class menu is an adaption of his current San Francisco Business Class menu and comes with a slight twist to cater to the preferences of Southern California travelers.
Chris Cosentino is the chef and owner of San Francisco restaurant, Cockscomb, where he reinterprets classic San Francisco dishes by adding his own unique twist. He is also known as the winner of Top Chef Masters, a contestant on The Next Iron Chef and for his appearance in Iron Chef America in addition to his extensive work raising awareness and funds for Chefs Cycle in support of No Kid Hungry, a national charity fighting to end childhood hunger.
Chef Cosentino collaborated with Hong Kong Airlines in late 2017 to design a comprehensive menu of 12 dishes, including a series of appetizers, main courses and desserts to be rotated regularly on the airline’s service from San Francisco International Airport (SFO) to Hong Kong. His Business Class inflight menu was officially launched on the SFO inaugural flight to Hong Kong on 25 March 2018 and has received positive feedback from Hong Kong Airlines’ customers for his “big in flavor, rich in texture” dishes.
“When the opportunity came for me to work with Hong Kong Airlines to make delicious inflight meals in Business Class, I jumped at the chance,” said Chef Cosentino at a media preview event in Los Angeles on Thursday.
Using my years of education and experiences to create meals that would not only satisfy but excite the guests at 10,000 feet up and giving a fresh new approach to what inflight food can be has been a complete joy. Launching our new menu on the Los Angeles-Hong Kong route is very exciting. I am looking forward to flying on the first flight showcasing the menu,” he added.
Mr Chris Birt, Hong Kong Airlines Director of Service Delivery said: “Hong Kong Airlines always strives to deliver the best services to our customers. We launched our menu partnership with Chef Cosentino exactly a year ago on our San Francisco route. His menu has proven to be such a hit with our Business Class customers that we are excited to now bring his signature innovative and creative cuisine to those flying with us from Los Angeles.”
Hong Kong Airlines’ Los Angeles service was launched in December 2017 and was the airline’s first destination in the continental United States. The daily service is currently operated by Airbus A350, one of the newest and most technologically advanced aircraft in the world. In September 2018, Hong Kong Airlines introduced its new Business Class product on the Los Angeles route, reaffirming its commitment to serve the USA market with its best products and services.
Allegiant Airlines’ ancillary revenue initiatives among most innovative in the world
Allegiant is based in Las Vegas, but it has never relied upon the notion of “luck” as part of its business strategy. The airline was born in 1997 and immediately challenged all the rules of how to start an airline.
Allegiant maintains its industry leading margins by distancing itself from competitors, and by being very different from everyone else. This distinctive style includes innovative ways to generate ancillary revenue:
• Allegiant’s Sunseeker Resort development in Florida is projected to contribute ancillary revenue in excess of $6 per passenger on a systemwide basis.
• The carrier’s new family entertainment centers allow it to build deeper customer relationships and capture more leisure spending within Allegiant’s network of smaller cities.
• More than $16 per passenger is generated by baggage revenue policies, which include fees for large carry-on bags, and allow those without large carry-on bags to board first.
• The Allegiant World Mastercard provides a free inflight beer or wine for cardholders and is expected to generate annual earnings (EBITDA) of $50 million by 2020.
• The installment payment option (pay monthly) yields online shopping carts nearly 300% larger than those paid in full.