• Home
  • Post a press-release
  • Visibility packages
  • Subscribe email updates
  • Event Calendar
  • Contact

For Immediate Release | Official News Wire for the Travel Industry

Where press releases are breaking news

  • Home
  • Post a press-release
  • Visibility packages
  • Subscribe email updates
  • Event Calendar
  • Contact

eTN Hero: Cordelia Igel, team leader at Vox Restaurant, Grand Hyatt Hotel Berlin

April 22, 2019 by Forimmediaterelease

Many of us traveling around the globe on business have travel stories to tell. I spend more than 100 fully-paid nights every year in Hyatt Hotels around the world. Doing this, you get to know a brand more closely.

I am collecting my own list of heroes and honoring each of them eTN Heroes. You cannot buy eTN Heroes, and this title is a publisher’s recommendation based on personal experience.

I realize there are so many heroes in the hospitality industry and even more in the rest of the travel and tourism industry, so my personal experience is only a very small token of well-deserved recognition.

Today, I would like to introduce Cordelia Igel, a senior team leader at Vox Restaurant at the Grand Hyatt, Berlin, Germany as the latest eTN Hero.

Travelers like me experience hotels as a second home. When something doesn’t make sense, I am always outspoken and hope my criticism is heard. I want the businesses that cater to my travel to do well.

Loving my espresso every day is a passion many fellow travelers share. For me, it doesn’t make sense when international hotels cannot see that good espresso is a major selling point. For me, it’s a major buying point when selecting a hotel.

For example, I stopped staying at the Marriott Newark Airport where the Starbucks in this hotel is only open from 6 am to 10 am.

It boggles my mind because people come in 24 hours a day because after all, it’s an airport hotel.

With travelers arriving or leaving this hotel don’t always go by Eastern Standard time.

A good cup of coffee becomes as important as a good bed or a hot shower.

The same goes for food. I select hotels where I can get my breakfast, lunch, or dinner 24/7 because my body time clock is not always synchronized with the time in the destination.

Mistakes happen, especially when you’re jetlagged. One of the worst was when I picked up a suitcase that belonged to another passenger in Tokyo after arriving from Abu Dhabi and showed up at the Grand Hyatt Tokyo with the wrong luggage. Takashi Kai, Assistant Manager at the Grand Hyatt Tokyo, was my first eTN Hero that day and managed this impossible and frustrating situation for me.

Here why I am so thankful to Cordelia Igel, the senior team leader at Vox Restaurant at the Grand Hyatt Berlin, my latest eTN Hero.

In March during ITB  I stayed at the hotel for 8 nights.

The hotel has a fantastic breakfast and a great pool/gym area along with a very central and exciting location close to Potsdamer Platz.

Rooms are a little small and average in Berlin, but acceptable. I may have been spoiled. I stayed at the Hyatt Haus Duesseldorf before arriving in Berlin during the same trip and also one night at the Park Hyatt Hamburg and loved my apartment and hotel suite. My apartment at Duesseldorf Hyatt Haus was over the top – washer, dryer, living room, bedroom, and an outside patio with a million dollar view, and enough space to entertain 100 people.

Here is why Cordelia at the Grand Hyatt Berlin is my hero. Attending a very busy trade show is always a challenge when managing a busy scheduled and sleep. My morning espresso is of utmost importance. In the past, when staying at the Grand Hyatt Hotel in Berlin, I went to Starbucks across the street from the hotel, but this year, Starbucks was no longer there.

What were my options? As a Globalist member in the Hyatt loyalty program, my breakfast is always included. Hyatt Germany is not one of the hotels forcing Globalists to take their breakfast only in the Club lounge.

The continental breakfast at the Hyatt Grand Clun is usually not comparable with the wide variety of food found at VOX restaurant.

So everything was perfect in the morning, right? Wrong!

When trying the Club lounge espresso, I should have known it wasn’t up to my standards as it was served from a push-button machine. However, not all Grand Clubs are the same. At the Grand Hyatt Seoul, Korea the Espresso machine is the best I found in the Hyatt system so far.

At the Grand Hyatt Berlin, when dining in the hotel’s 5-star restaurant VOX, a 3-star espresso is served from a push-button machine.

When I asked the lead server, Cordelia, why they are serving such a superb breakfast and offer only a push button machine-made espresso she offered a solution.

The only good espresso machine in the hotel not using push-buttons was at the hotel bar. Cordelia went to the hotel bar and personally hand-crafted a cup of real espresso for me. She also managed to bring it back within one minute after pouring. Magical!

Every morning after that, Ms. Igel knew what to do. And for that extra touch of service and not hesitating a second to go above and beyond, Vielen Dank Frau Igel, you are my eTN Hero today.

 

 

 

 

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, apartment, area, around the globe, around the world, arriving, Assistant, average, bar, based, Berlin, best, body, book, brand, Breaking Travel News, Business, businesses, busy, buy, buying, cater, Central, challenge, check, check out, close, club, clubs, Coffee, come, Continental, Corporate News, criticism, criticize, day, Days, Destination, Dhabi, dining, Dinner, doing, dollar, drink, Düsseldorf, Eastern, eTN, even, experience, extra, far, Feature, first, first place, food, force, found, Fresh, Germany, Germany Travel News, Globe, GO!, good, Grand, Grand Hyatt, Grand Hyatt Hotel, Grand Hyatt Tokyo, Hamburg, hand, hero, heroes, home, honor, hope, hospitality, hospitality industry, Hospitality News, Hot, hotel, Hotel Travel News, Hotels, hours, Hyatt, Hyatt Berlin, Hyatt Haus Duesseldorf, Hyatt Hotels, importance, important, in, included, Industry, International, international hotels, introduce, IT, ITB, job, known, Korea, last, LATEST, lead, leader, leaving, like, list, Living, location, lounge, loyalty, loyalty program, luggage, Machine, magic, major, Make, manager, Managing, march, Marriott, May, meet, member, million, mind, mistakes, month, Ms, nbsp, needs, Newark, Newark Airport, News articles, Nice, night, nights, odd, offer, only, open, options, out, outside, over, paid, park, Park Hyatt Hamburg, passenger, passion, past, People, personal, Place, pool, program, publisher, pull, push, real, reason, recognition, restaurant, right, room, rooms, s, said, scheduled, second, see, selling, senior, Seoul, serve, service, serving, Share, sharing, show, situation, sleep, small, Solution, space, standard, standards, Star, Starbucks, stay, stopped, stories, Street, Style, suite, system, team, The World, time, times, title, to, TO DO, today, Tokyo, top, tourism, Tourism Industry, Trade, trade show, Travel, travel and tourism, travel and tourism industry, travel stories, travelers, traveling, Travelwire News, trip, trying, up, US, using, variety, view, wait, wanting, way, went, were, WHO, Why, working, World, worst, wrong, year

Benchmark names Angel Quiles Director of Facilities, The Kartrite Resort & Indoor Waterpark

April 12, 2019 by Forimmediaterelease

Benchmark hospitality company has named Angel Quiles, CEOE, director of facilities for The Kartrite Resort & Indoor Waterpark. The Benchmark Resorts & Hotels property is located in Monticello, New York, within the breathtakingly beautiful Catskill Mountains, and includes 1,600 wooded acres, the site of the Resorts World Catskills entertainment complex. David Kohlasch, general manager, made the announcement.

“It is a pleasure to welcome Angel to The Kartrite,” said Mr. Kohlasch. “He comes to us with a vast background in facilities management, having worked at leading brand properties. I am very pleased to have him as part of our leadership team.”

Angel Quiles most recently served as director of engineering for the Great Wolf Lodge of Scotrun. Pennsylvania. Previous to this he was the senior director of engineering at the Grand Hyatt New York, where he began in the role of director of engineering. Earlier in his career, Angel Quiles held engineering positions for properties within the Hyatt Regency, Park Hyatt, Crowne Plaza and Marriott brands.

Mr. Quiles is a graduate of the Technical Career Institute in New York, and of the American Hotel & Lodging Association where he earned his Certified Engineering Operations Executive designation. He resides in the Pocono Mountains in Eastern Pennsylvania.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: American Travel News, and, Angel, Angel Quiles, announcement, association, beautiful, Benchmark, Benchmark Hospitality, brand, brands, Breaking Travel News, Career, certified, company, complex, Corporate News, director, earlier, Eastern, Engineering, entertainment, executive, facilities, free, general, general manager, graduate, Grand, Grand Hyatt, held, hospitality, hospitality company, Hospitality News, hotel, Hotel Travel News, Hotels, Hyatt, Hyatt Regency, in, includes, indoor, Institute, IT, Kartrite, leadership, leadership team, leading, lodge, lodging, management, manager, Marriott, most, mountains, Mr, named, names, New, new york, News articles, operations, park, Pennsylvania, People in Travel, pleasure, positions, properties, property, Regency, resort, Resort News, resorts, Resorts World, role, said, senior, site, team, Technical, The Kartrite Resort, to, tourism, Travel Destination News, Travelwire News, US, waterpark, welcome, worked, World, York

Death for gay guests at Beverly Hills Hotel or Hotel Bel‑Air? Dorchester Collection issues a statement

April 2, 2019 by Forimmediaterelease

The Beverly Hills Hotel and Hotel Bel-Air are part of the Dorchester Collection group and upscale 5-star accommodation in Beverly Hills 2 miles from West Hollywood, known to be the Gayest City in America.

The Sultan controls the Dorchester Collection hotel group, owner of Beverly Hills Hotel and Hotel Bel‑Air among others. This is because the Sultan controls the Brunei Investment Agency (SWF). The Sultan hates gays to death.

The Sultan Hassanai Bolkiah is the head of State of Brunei and also one of the richest people on earth. He is powerful enough to put action behind his deadly wishes for the LGBT community. Stoning LGBT visitors to death in Brunei is the law as of tomorrow.

The Brunei Investment Agency (BIA) is a government-owned corporation that reports to the Ministry of Finance of the Government of Brunei. Established in 1983, its offices are located in Bandar Seri Begawan at the Ministry of Finance.

It ranks among the most secretive of sovereign wealth funds It was established in 1983, when the sultanate took over investment activities from its former colonial master, the United Kingdom. BIA invests the government General Reserve Fund, money transferred to it on the order of the sultan. Although the fund is a government entity, the line between its finances and those of the royal family remains indistinct, making its investments difficult to track.

George Timothy Clooney and Elton John and many other stars are no longer are staying in hotels operated by Dorchester Collection because there is a dangerous double standard developing right in the United States of America.

“Dorchester Collection’s Code emphasizes equality, respect, and integrity in all areas of our operation, and strongly values people and cultural diversity amongst our guests and employees.  Inclusion and diversity remain core beliefs as we do not tolerate any form of discrimination.”

This was a statement received today by Brittany Williams, the director of Communication for both hotels has a double standard here.

According to Ms. Williams, this code applies to the Dorchester Collection, and all employees wanting to work for the hotel group need to sign this code. Ms. Williams explained the Dorchester Collection is owned by the Dorchester Group.

However, according to an article in Travel Weekly from 2006, the name Dorchester Group was actually changed to Dorchester Collection. If this was the case Dorchester Collection and both Beverly Hill Hotels are directly owned by the Brunei Investment Agency.

Some major foreign assets of BIA include the Dorchester Collection, which is a portfolio of luxury hotels established in 1996; a 10% holding in the Paterson Securities of Australia, and Bahagia Investment Corporation (Malaysia), dealing with real estate.

BIA’s investment portfolio, apart from investments within Brunei, covers diverse investments in bonds, equity, currency, gold, and real estate. It has substantial investments in the United States.

Brunei investors bought The Dorchester on Park Lane in London in 1985 for US$50 million and in 1996 BIA formed the Dorchester Collection, a conglomerate of luxury hotels in UK, USA, France, and Italy which includes it. BIA owns The Beverly Hills Hotel in Los Angeles which was bought for US$185 million in 1987 as well as the Grand Hyatt Singapore Hotel. BIA has a 10% holding in the Paterson Securities of Australia, and Bahagia Investment Corporation of Malaysia, dealing with real estate.

 

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, Angeles, areas, assets, Australia, bandar seri begawan, beliefs, Beverly, Beverly Hills, Beverly Hills Hotel, bia, BIA invests, bonds, Breaking Travel News, Brunei, Brunei travel news, case, changed, city, code, collection, colonial, Communication, community, controls, Corporate News, Corporation, cultural, currency, dangerous, deadly, death, directly, director, discrimination, diversity, Dorchester, Dorchester Collection, Dorchester Group, double, Earth, Elton John, employees, Equality, equity, estate, explained, Family, Feature, Finance, finances, foreign, form, France, fund, funds, gay, gays, general, George, gold, government, Government Affairs, Grand, Grand Hyatt, Group, guests, head, Hills, hollywood, Hospitality News, hotel, Hotel Group, Hotel Travel News, Hotels, Hyatt, in, includes, inclusion, Investment, investments, investors, invests, issues, IT, Italy, John, Kingdom, known, law, LGBT, LGBT community, LGBTQ, line, London, Los Angeles, Luxury, luxury hotels, major, Malaysia, miles, million, ministry, money, most, Ms, name, nbsp, need, News articles, offices, operation, order, over, owner, park, People, portfolio, real, Real Estate, received, remains, reports, reserve, respect, richest, right, royal, royal family, s, sign, Singapore, Singapore hotel, standard, Star, Stars, State, statement, states, stoning, sultan, Sultanate, Terror news, The Beverly Hills Hotel, The Dorchester, The Ministry, the United States, to, TO BE, today, tolerate, tourism, Tourism Investment News, Travel, Travel Weekly, Travelwire News, UK, United, United Kingdom, United States, United States of America, upscale, US, USA, visitors, wanting, We, wealth, weekly, West, West Hollywood, work

Singapore Grand Hyatt Hotel ablaze: 500 evacuated

March 28, 2019 by Forimmediaterelease

A fire broke out at the luxury Grand Hyatt Hotel in downtown Singapore today forcing the evacuation of around 500 hotel guests.

In TV footage, thick black smoke could be seen billowing from the hotel that is located close to the Orchard Road shopping district. The fire started from a kitchen stove and exhaust duct in a restaurant on the second floor of the hotel. Water sprinklers put out the fire before firefighters arrived.

According to the Singapore Civil Defense Force, the fire was put out quickly, and emergency responders said nobody was injured.

Guests were still checking in to the Singapore hotel around 2 hours as the smell of the fire lingered in the lobby. The fire likely caused an electrical short on the second floor, as it was in darkness.

“The smoke was really terrible … it got into my throat. I think it was quite thick,” said Nadiah Yayoh, 40, who works at a boutique in the hotel. “Usually we have fire drills and normal evacuations, as well as fire practice … This is a lesson learned not to take it lightly.”

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, black, boutique, Breaking Travel News, close, defense, District, Downtown, emergency, evacuated, evacuation, evacuations, fire, firefighters, floor, force, Got, Grand, Grand Hyatt, Grand Hyatt Hotel, guests, Hospitality News, hotel, hotel guests, Hotel Travel News, hours, Hyatt, in, injured, IT, kitchen, lobby, Luxury, News articles, normal, Orchard Road, out, restaurant, road, said, second, shopping, short, Singapore, Singapore Civil Defense Force, Singapore hotel, Singapore travel news, smell, smoke, The Singapore, think, to, today, Travel Destination News, Travelwire News, TV, water, We, were, WHO, works

New Executive Chef at Westin Langkawi Resort & Spa Malaysia

March 27, 2019 by Forimmediaterelease

Guests dining at The Westin Langkawi Resort & Spa’s signature Eat Well menu, as well as its array of local and international cuisine, are in for a healthier, heightened culinary experience with the appointment of Glen Roberts as the 5-star resort’s Executive Chef.

Glen’s primary emphasis will be on overseeing and enhancing the Eat Well program at The Westin Langkawi, which provides guests with nutritious dishes sourced responsibly and created thoughtfully. The program, offered at Westin Hotels & Resorts worldwide, focuses on accommodating individual dietary preferences and needs without compromising on flavour, taste or satisfaction.

“The Eat Well program is a unique initiative based on the belief that feeling good starts with the right nourishment,” said Glen. “It’s an honour to be part of a stellar team that operates on a wellness-first philosophy, and I’m eager to acquire local insights and exchange knowledge on how best to provide guests a thoughtful, nutritious yet appealing culinary experience.”

Alongside his team from The Westin Langkawi, the widely-travelled food connoisseur will also be in charge of elevating culinary offerings at the Langkawi International Convention Centre (LICC), the island’s leading and largest centre of its kind.

Glen arrives in Langkawi after a stint at the 5-star Emerald Palace Kempinski Dubai, where he was part of the pre-opening team. Prior to his spell in the United Arab Emirates, he spent two years, from 2016, as the Executive Chef at the Shangri-La in Surabaya. His culinary adventures, however, began almost 5,000 kilometres and 40 years ago in Australia.

He began his love affair with food in Australia in the mid-1980s before honing his culinary skills in London and New Zealand. Glen returned to Brisbane and progressed to become second in charge to the Executive Chef of the Hyatt Regency Coolum in Queensland, overseeing 10 food outlets and multi-banquet facilities. He later moved to the Park Hyatt in Canberra, where his tenure as Senior Executive Sous Chef saw him attending to HRH Queen Elizabeth and Prince Edward, Earl of Wessex during their visit there in 2002.

Seeking new horizons, Glen was part of the team that launched the Grand Hyatt Dubai. He then set his sights on the Sheraton Grand Laguna Phuket in Thailand, where he celebrated his first stint as Executive Chef in 2003. Two years later, he found himself in East Malaysia at the Shangri-La Rasa Ria Resort. Whilst there one of the many highlights was to be the key driver behind the production of the “Taste of Borneo” cookbook, which focused on the preparation of 5-star cuisine using local products from Sabah.

In 2010, Glen was an integral part of the team behind the successful renovation and reopening of the Shangri-La Rasa Sentosa Resort in Singapore. He continued to spearhead the resort until 2013, when he moved to the Shangri-La Fijian Resort and Spa as their Executive Chef.

Longing to once again step back into Southeast Asia, he made his way to Thailand’s InterContinental Hua Hin Resort in 2015. Glen was involved in developing and opening the resort’s Roof Top bar and BluPort Wing, which features 40 guest rooms, an all-day dining restaurant, meeting rooms and ballroom.

“Food is my passion, and I’ve also missed this lovely region,” laughs Glen. “By combining the two, I hope to tantalize guests at The Westin Langkawi with some of the healthiest, tastiest cuisine in Southeast Asia while maintaining our international-class standards of service, quality and hospitality.”

Centrally located on 104 acres of lush, Langkawi tropical gardens bordered by the Andaman Sea, The Westin Langkawi Resort & Spa comprises 221 spacious, fully-appointed rooms and suites. The resort also features 20 ultra-luxury Ocean View Pool villas complete with personal pools as well as the award-winning Heavenly Spa by Westin, the only Heavenly Spa in Malaysia.

For more information on The Westin Langkawi Resort & Spa, visit

www.westinlangkawi.com or follow us on Twitter, Instagram and Facebook.

 

 

 

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: amp, and, Andaman Sea, appointed, appointment, Arab, arrives, Asia, Australia, award, award-winning, bar, based, best, Borneo, Breaking Travel News, Brisbane, celebrated, Centre, charge, chef, class, complete, continued, convention, Convention Centre, created, cuisine, culinary, day, dining, driver, Dubai, eager, East, eat, Emirates, enhancing, exchange, executive, executive chef, experience, Facebook, facilities, Features,, first, follow, food, Food Travel News, found, gardens, good, Grand, Grand Hyatt, guests, Heavenly, Heavenly Spa, hope, hospitality, Hospitality News, Hotel Travel News, Hotels, Hua Hin, Hyatt, Hyatt Regency, in, individual, information, initiative, Insights, Instagram, InterContinental, International, island, IT, Kempinski, knowledge, LA, laguna phuket, Langkawi, largest, later, launched, leading, local, London, love, Luxury, M, Malaysia, Malaysia travel news, meeting, menu, moved, nbsp, needs, New, new executive, New Zealand, News articles, ocean, offerings, only, opening, Outlets, Palace, park, passion, personal, philosophy, Phuket, pool, pool villas, Pre, preferences, Prince, production, products, program, quality, Queen, Queen Elizabeth, Queensland, Regency, region, renovation, reopening, resort, resort and spa, resorts, restaurant, right, roof, rooms, s, Sabah, said, satisfaction, sea, second, senior, sentosa, service, Shangri-La, Sheraton, signature, Singapore, skills, Southeast, Southeast Asia, spa, standards, Star, starts, stint, successful, suites, Surabaya, Taste, team, thailand, The Westin Langkawi Resort, to, TO BE, top, Travel Destination News, travelled, Travelwire News, tropical, twitter, ultra, unique, United, United Arab Emirates, US, using, view, villas, visit, way, wellness, Westin, Westin Hotels, Westin Langkawi, worldwide, years, Zealand

Search




Recent Articles

  • Bartlett Presents PM Holness’ Vision and Plans for Negril
  • Gay-Friendly Malta Hosts EuroPride Valletta 2023
    September 7 to 17, 2023
  • Destination Assurance Key to Tourism Success – Bartlett
  • The St. Regis Venice Triumphs at Marriott’s EMEA General Manager’s Conference 2023
  • The Bahamas Ministry of Tourism, Aviation & Investments Returns to SUN ‘n FUN Aerospace Expo under the theme ‘Soaring into The Bahamas GoldenJubilee’
  • Kingston Cops Award for Best Creative Destination for 2023
  • Jamaica Tourist Board Announces Retirement of Donnie Dawson
  • Curacao is Calling with Enticing Escapes
  • Frankfurt Airport: 2023 Summer Flight Schedule with New Destinations and Increased Seating Capacities
  • Minister Bartlett Welcomes Resurgence of Villas Sub-Sector

Subscribe to daily email update

RSS eTN Articles

  • Accor Pacific Names New Chief Sustainability Officer
  • Canada Invests in Rebuilding Sustainable Ukraine Transport
  • Manfredi Lefebvre to become the next WTTC Chairman?
  • Canada committed to rebuilding Ukraine’s transportation infrastr …
  • Bartlett Presents PM Holness’ Vision and Plans for Negril
  • Greenland Travel and Tourism
  • Direct Amsterdam-Beijing Passenger Flights Resume
  • Skal International Supports Earth Day Worldwide
  • 12th Edition of Jazz ‘n Creole Launched in Dominica
  • Cruise Saudi Exhibiting at Seatrade Cruise Global 2023

Archives

  • March 2023
  • February 2023
  • January 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017
  • May 2017
  • April 2017
  • November 2016
  • October 2016
  • August 2016

Content

and Breaking Travel News Business CEO experience first free hotel Hotels in including Industry International International Travel News IT minister most New News articles only over People s said sandals The World through time to TO BE tourism Tours Transportation News Travel Travel & Tourism Organizations News Travel Destination News Travelwire News up We were WHO World World News year years

Copyright © 2023 · Metro Pro on Genesis Framework · WordPress · Log in