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Bartlett to Establish Satellite Tourism Resilience Centre in Nepal

December 27, 2019 by PressEditor

Jamaica Tourism Minister, Hon. Edmund Bartlett, has announced that the Global Tourism Resilience and Crisis Management Centre (GTRCMC) will, on January 1, 2020, conclude discussions for a Memorandum of Understanding to establish a Satellite Centre in Nepal.

Minister Bartlett will leave the island on Sunday, December 29, 2019, for Nepal to conclude those discussions on the establishment of the Centre. The announcement for the Satellite Centre began during the Global Resilience Summit in London last month, when Minister of Tourism for Nepal, His Excellency Yogesh Bhattarai, invited Minister Bartlett to Nepal.

Minister Bartlett’s visit is significant as it will coincide with the country’s campaign “Return of Nepal” that marks their recovery from a powerful ‘rainstorm’ that swept across two districts of southern Nepal killing at least 28 and injuring more than 1,100 people last year.

“My visit is timely as it speaks to the very essence of what the GTRCMC is all about – recovering from disruptions. What we are also seeing is an international confluence as it relates to the GTRCMC and this speaks to the need for resilience building in the tourism industry.

“Like other Satellite Centres, this one in Nepal will focus on regional issues and will share information in Nano time with the Global Tourism Resilience and Crisis Management Centre. They will then function as think tanks to develop possible solutions,” said Minister Bartlett.

Most recently, a Satellite Centre was established in Kenya and the GTRCMC will be establishing Satellite Centres in Seychelles, South Africa, Nigeria and Morocco to expand its reach within the continent.

Each Minister has the responsibility of identifying a university in their respective countries, to collaborate with the University of the West Indies and by extension the Global Tourism Resilience and Crisis Management Centre.

“We are in an age where tourism is still susceptible to many global disruptions that span climatic events like hurricanes, terrorism and cybercrime. Many countries are heavily dependent on tourism, especially the Caribbean, and as such we must safeguard its future by building resilience. This is why the GTRCMC and Satellite Centres are critical to the industry at this time,” added Minister Bartlett.

The Global Tourism Resilience and Crisis Management Centre, which was first announced in 2017, operates in a global context that is characterized by not only new challenges but also new opportunities for tourism in an effort to improve the tourism product as well as to ensure the sustainability of tourism globally.

The ultimate purpose of the Centre is to assist destination preparedness, management and recovery from disruptions and/or crises that impact tourism and threaten economies and livelihoods globally.

The Minister is expected to return from Nepal on Sunday, January 5, 2020.

MEDIA CONTACT: Jamaica Ministry of Tourism, Corporate Communications, 64 Knutsford Boulevard, Kingston 5, Tel: 920-4926-30, Fax: 920-4944

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Filed Under: Travel & Tourism Tagged With: Crisis Management Centre, disruption, establishment, Global Tourism Resilience, globally, Nepal, satellite

Jamaica Global Resilience Centre to open in October

May 8, 2019 by PressEditor

Jamaica Tourism Minister, Hon. Edmund Bartlett, says the Global Tourism Resilience and Crisis Management Centre is scheduled to open by the first week in October at a newly refurbished J$27 million facility housed at the University of the West Indies, Mona.

“We have our first conference scheduled for the first week in October of this year, so we would like to bring the Board members from all over the world to come and to see the Centre functional and operational, whilst we are hosting the event,” said Minister Bartlett.

The overall goal of the Centre will be to assess (research/monitor), plan-for, forecast, mitigate, and manage risks related to tourism resilience and crisis management. This will be achieved through five objectives – Research and Development, Advocacy and Communication, Programme/Project Design and Management, as well as Training and Capacity Building.

It will specifically be tasked with creating, producing and generating toolkits, guidelines and policies to assist with preparatory and recovery efforts of tourism stakeholders affected by climatic, pandemic, cyber-crime and cyber-terrorism related disruptions.

Speaking yesterday at a site visit of the facility, the Minister said, “We are grateful to the University for allowing us the use of the space and more so to enable us to make it the kind of facility that we can be happy to welcome the world to participate here in great things and other kinds of cerebral activities. This partnership will give Jamaica, the Caribbean and the world a new opportunity to understand global disruptions.”

The Centre is focusing on four key deliverables that at this time. One is the establishment of an academic journal, which will be a compendium of scholarly publications, on various elements of the five segments of disruptions. The editorial board has been established, headed by Professor Lee Miles of Bournemouth University, with the assistance of George Washington University.

The other deliverables include: a compendium of best practices/ a blueprint for resilience; a resilience barometer to measure the resilience in countries and provide benchmarks to guide countries; and to establish an academic chair at the University of West Indies for innovation and resilience.

 “UWI will completely refurbish the Centre, which will include a well-appointed conference room, which will enable us to have the video conference technology needed to have virtual meetings to connect a number of board members who operate in different parts of the world.  It will include an office for the chairman and two other offices for deputy directors as well as the executive director, who I am very pleased to share is Prof Lloyd Waller from the UWI.

The Global Tourism Resilience and Crisis Management Centre will be staffed by local, regional and internationally recognized experts and professionals, in the fields of:  climate management, project management, tourism management, tourism risk management, tourism crisis management, communication management, tourism marketing and branding as well as monitoring and evaluation.

It will also provide research fellowship opportunities for individuals seeking to either expand their knowledge or, gain experience in tourism resilience and crisis management, through postdoctoral research, and internships for undergraduate and graduate students in fields of study related to tourism resilience and crisis management.

“We know that the presence of the first ever Global Tourism Resilience and Crisis Management Centre at the Mona campus is going to begin a whole new process of engagement in the Caribbean, in terms of global tourism activities here. We see this as a big part of the thought leadership and role that the Caribbean is now playing in global tourism.

“We are excited about the future of tourism, the opportunities for more research, the greater appreciation of how to manage disruptions and how to identify and track these disruptions. Then, the most important factor is the recovery process,” said the Minister. 

For more information, contact:

Corporate Communications

Ministry of Tourism

64 Knutsford Boulevard

Kingston 5

Tel: (876) 920-4926-30

Fax: (876) 906 1729

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Filed Under: Travel & Tourism Tagged With: Centre, Crisis Management Centre, Global Tourism Resilience, Jamaica, local, management, tourism

Bartlett hosts successful community meeting with Jamaican Diaspora in the UK

April 4, 2019 by Forimmediaterelease

Jamaica Tourism Minister, Hon. Edmund Bartlett says his recent meeting with key members of the Jamaican Diaspora in London was very successful.

Speaking at a community meeting, held at the Jamaican High Commission in London, United Kingdom, yesterday, Minister Bartlett spoke of the importance and impact of the UK and global diaspora on the economy of Jamaica. He also commented that nobody can promote and advocate for Jamaica better than Jamaicans living around the world.

With visitor figures for January – March 2019 already outperforming the previous period in 2018 by 13 per cent, Minister Bartlett updated the diaspora community on the island’s key tourism developments for the year ahead including 10,000 additional rooms by the end of 2020.

He also highlighted the new graduate school for hospitality management and tourism and the wider upskilling programs and qualification opportunities for Jamaicans on the island, to continue to grow the direct economic benefits for the workers of the tourism industry first hand.

“Making up 10 per cent of all arrivals into Jamaica each year, and with one in five workers in the Caribbean employed by tourism, it’s important that we do not underestimate its penetration because if we do, we will lose sight of the fact that almost everyone in Jamaica has their being and sustenance connected to tourism.

Working closely with our diaspora communities around the world is vital to promoting our unique tourism message and we value them as advocates and ambassadors hugely,” said Minister Bartlett.

Minister Bartlett also talked in detail about the importance of the recently launched Global Tourism Resilience and Crisis Management Centre in Jamaica. A first of its kind, the Centre offers a global tourism resource dedicated to research and analysis on destination preparedness, management and recovery from disruptions or crises around the world which is being pioneered at the University of the West Indies.

Minister Bartlett, who represented Prime Minister, the Most Honourable Andrew Holness at the Caribbean Council’s House of Lords Annual reception in London, returned to the island today.

Travel News | eTurboNews

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Reimagining tourism for the future

March 22, 2019 by Forimmediaterelease

In the last decade or so, tourism has positioned itself as a critical variable in the development planning space and the development discourse globally. Today businesses, governments, international organizations as well as NGOs have established, or are establishing programs, initiatives and programs to facilitate tourism for development. Academic institutions have also been introducing, organizing or reorganizing ‘tourism’ as an important element of their curriculum. The University of the West Indies is no exception. Through its many courses, centers and institutes, the UWI has been preparing our Caribbean nationals for the expanding opportunities and benefits being presented by the growth of the tourism sector. But we have much more to do.

Tourism and Development

According to the UNTWO, WTTC, CTO, PATA and several other regional and global institutions, tourism has been recognized as that force, which accelerates human development, social and economic inclusiveness, increased entrepreneurship and self-employment, the generation of decent work, environmental sustainability and also support regional integration.

Indeed, the contribution of tourism to both national and regional development continues to be enormous and I dare say unmatched. Firstly, tourism is linked to the notion of a sustainable economy in several ways. The economic indicators show that Caribbean is the most-tourism dependent in the world, tourism is the main economic sector in 16 out of 28 Caribbean states and the total contribution of tourism to employment in the Caribbean is estimated at 2.4 million jobs according to the World Travel and Tourism Annual Report for 2018. In Jamaica tourism employs one in every four persons.

Beyond direct employment tourism and hospitality there are vast indirect opportunities for supplying inputs to tourism enterprises catering to the visitor experience in areas such as accommodations, food and beverage, cultural and creative arts, entertainment and recreation, agriculture, manufacturing, banking and finance and foreign exchange.

Tourism is also linked to the preservation of heritage and culture through the concept of experiential tourism. Most tourists travel to have authentic experiences that require that they partake in activities and consume and acquire products/goods that are indigenous to the countries they travel. Tourism thus helps to preserve natural and cultural resources while generating revenues and incomes for local populations.

To unlock the potential of tourism to contribute to inclusive growth and development our main focus at the Ministry of Tourism is to find innovate ways to reduce economic leakage in the tourism sector and to improve retention. This mandate is already being executed through our Linkages Network which has been coordinating policies and strategies designed to strengthen linkages with other sectors of the economy particularly the agricultural and manufacturing sector, strengthen the benefits derived from the industry by local residents and communities and promote broader participation by nationals.

We however recognize that the competitiveness 0f the Caribbean destinations will significantly rely on how well we prepare our people for the emerging opportunities. If Caribbean destinations are to remain globally-competitive and increase their share of the global tourist market, we must find ways to unlock new sources of competitiveness and comparative advantage.

Traditionally the tourism sector has enjoyed one of the highest rates of labor mobility of any segment of the economy. However, many of the opportunities taken up by our citizens are those that require low skill and offer limited prospect for economic mobility. This fact is largely attributable to the fact that the majority of the tourism-related jobs are deemed to require low to medium-level technical skills. The global tourism market is however becoming increasingly differentiated and segmented. Consequently, the continued growth of Travel & Tourism in the region will depend on the right people with the right skills being available to meet this demand for additional human capital. And we at the MOT have been working to create a paradigm shift in the local tourism space which will see our citizens accessing more substantive jobs and I will discuss this some more in a minute.

Many trends are impacting the skills needed to perform competently in tourism-related jobs such as digitalization and virtualization, the need for sustainable behaviors & practices, the growth of non-traditional segments, the changing demographics of international travelers (more youthful, more specific), changing lifestyles and consumer demands and the need for data-driven policies. Technology has had a significant impact on tourism-related employment as well as supporting and changing how services are delivered. While technology has downgraded certain skills in the tourism sector it has upgraded other skills, particularly in the areas of marketing, information and communication. Caribbean destinations must recognize the differing preferences of a new generation of younger travelers and the growing importance of online services and marketing, especially through mobile internet. The future of tourism lies in the manipulation and exploitation of ICT capabilities such as big data, big data analytics, machine learning, blockchain technologies, the Internet of Things, robotics etc. We thus need to urgently capitalize on the opportunities for high-skilled employment that are being generated in the ICT-related fields in tourism.

The growth of non-traditional markets in Europe, Asia and Central America will require increased focus on cultural studies and the development of competencies in various foreign languages. The increased focus on data-driven policies to better understand the emerging needs of markets, to analyze trends and to predict future patterns means that tourism development strategy must increasingly emphasize research-based skills. The evolving tourism market will require modern managerial skills that can drive performance improvements in the sector by raising productivity through better staff planning and scheduling, employing new technology and improving employee motivation, thereby reducing staff turnover. Most importantly , we must equip our citizens with the competitive business management and marketing skills that are required to operate successful tourism enterprises in this globalized era.

In the current dispensation, the hospitality sector has to contend with negative perceptions of low wages and the lack of career opportunities beyond entry-level jobs. Studies have found that many university students have a peripheral view of tourism. There is oftentimes scarce information and misconceptions about the skills required as well as the opportunities for career development. National governments must take a lead in developing a long-term workforce development strategy. Ideally, such a strategy would be developed within the broader context of improving the industry’s competitiveness and sustainability, since the increasing demand for skilled labor will continue to present a major challenge in all countries. It is highly recommended that strategies and their implementation should be carried out with the private and education sectors and embrace agreed-upon commitments from the industry.

A robust institutional framework is needed to determine the education and training policies and programs that will support a more attractive labor market and business environment in tourism which will allow the industry to maintain a sufficient and highly-qualified workforce and hence support the enhancement of productivity in the industry. My view is that while formal qualifications are not always required in tourism, their existence, and a widely available opportunity to obtain qualifications and competency development in tourism may contribute to raising the prestige of the occupation and the sector in general.

A study by the WTTC revealed that Travel & Tourism’s human capital challenges are significantly higher than those faced in other sectors with most countries in study projecting to face a talent ‘deficit’ or ‘shortage’ in Travel & Tourism over the next ten years. Talent development will also prevent many high-skilled positions from being filled by migrant workers. Both public and private sector are thus encouraged to act now to address the anticipated talent shortage.

Given the robust nature of UWI’s tourism portfolio which was recently expanded with the recent launch of the region’s first Global Tourism Resilience and Crisis Management Centre, here at UWI, changes in the tourism space, new instruction technologies, the ever diversifying nature of tourism, it is time for the UWI to reimagine its tourism portfolio and consolidate its programs, courses, institutes, centers, etc. under one roof here in one of the Caribbean’s mecca of tourism (Montego Bay) with the establishment of a school or a faculty of Tourism.

Indeed, UWIs global recognition as a powerful intellectual institution will position the UWI to make an even more substantive contribution to the development of the region through such a Faculty or School. Certainly, this effort would have my support, and, although I cannot speak for my Caribbean counterparts, I am more than certain it would also have the support of the government of the region. More specifically, in keeping with the mandate of the administration that I am apart of, I reiterate my commitment to promoting a sustainable tourism product that advances the well-being of local communities and that incorporates more local talent in the delivery of tourism services.

Travel News | eTurboNews

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