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IMEX exhibitors invited to make Sustainable Exhibiting Pledge

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IMEX in Frankfurt has invited exhibitors at this year’s show (21 -23 May) to make a Sustainable Exhibiting Pledge as it continues to increase its commitment to demonstrating and leading through best practice in sustainability.

Carina Bauer, CEO of the IMEX Group, said: “Our approach to sustainability is to lead by example, to encourage others to aim higher and to shine a spotlight on key industry campaigns. This year I’m inviting exhibitors to make a sustainable exhibiting pledge, to implement three simple green initiatives to help reduce their environmental impact at the show. A list of ideas on how to do this features in our IMEX in Frankfurt 2019 Sustainable Exhibiting Guide.”

In January the IMEX Group highlighted its commitment by making sustainability the third ‘pillar’ of this year’s IMEX Talking Point “Imagination.”

Carina Bauer explained: “We’re asking everyone in the global meetings industry to imagine a new beginning: to ask what if we all really committed to cutting down waste?

“We’ve continued to improve our own sustainability performance at both of our shows each year and we’re proud to say that our Frankfurt show is now 100 per cent hydro-powered. Thanks to our waste donation program plus the responsible recycling systems at Messe Frankfurt, we now send zero waste to landfill. This is virtually unheard of in the exhibition business!

“Our work to reduce and recycle more waste generated by both exhibitors and visitors is explained in our first ever IMEX in Frankfurt sustainability report which joins our annual IMEX America sustainability report.”

In line with its determination to lead the industry forward, IMEX was a launch partner when the Events Industry Council introduced its Principles of Sustainable Events in January after hosting two forums at IMEX in Frankfurt and IMEX America in 2018 when these principles were formulated.

A further element of its commitment to leading the industry, the IMEX team believes in sharing what it knows and has learned through experience. At IMEX in Frankfurt, learning about sustainability will feature prominently throughout the show. Starting on EduMonday, 20 May, there will be more than 20 opportunities to learn about sustainability among the 250 plus sessions in the extensive education program at the Inspiration Hub. What’s more, the first ever Sustainability Policy Round table, supported by Edmonton, will bring together industry leaders and experts to share insights at the InterContinental Frankfurt on 21 May.

Furthermore, in partnership with the Events Industry Council (EIC), IMEX will salute an organization making a significant commitment to reducing its environmental impact by announcing the winner of the IMEX-EIC Innovation in Sustainability Award at the IMEX Gala Dinner on 22 May.

Carina Bauer, CEO of the IMEX Group, says: “At both shows we continue to work closely with our partners including Meet Green, EIC, The Venetian®| The Palazzo® and the Sands Expo®, Messe Frankfurt and GES. We are wholeheartedly committed to providing education, inspiration and leadership on sustainability issues. The business events industry still has a long way to go before thinking green is the first thought, not the last.”

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Warner Bros. World Abu Dhabi prepares to host World Travel Awards

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Warner Bros. World Abu Dhabi, the latest addition to Yas Island’s series of world-class attractions, is stepping up to host the World Travel Awards (WTA) Middle East Gala Ceremony 2019 on Thursday 25 April.

The gala ceremony will be the premier gathering of the Arabian hospitality industry, with the key players and VIPs from across the region attending.

Opened last summer, Warner Bros. World is the world’s first-ever Warner Bros. branded indoor theme park, and represents another milestone in Abu Dhabi’s remarkable journey to establish itself as one of the world’s leading tourist destinations.

Located on Yas Island, the 1.65 million sq. ft. indoor theme park features six immersive lands with 29 state-of-the-art rides, interactive family-friendly attractions and unique live entertainment shows, as well as a variety of themed dining and retail outlets.

The park is the latest addition to Yas Island’s award-winning theme parks, joining Ferrari World Abu Dhabi and Yas Waterworld.

The red-carpet evening will form the second leg of the WTA Grand Tour 2019 – a global search for the finest travel and tourism brands in the world.

Graham Cooke, Founder, WTA, said: “We are deeply honoured to host our Middle East Gala Ceremony at Warner Bros. World Abu Dhabi, an enthralling new addition to Abu Dhabi’s incredible roster of tourist offerings.

He added: “WTA has maintained its position as the industry leader for the past 26 years, consistently proving its value as the global benchmark for acknowledging excellence in travel and tourism. I greatly look forward to welcoming the most senior decision-makers of the Arabian travel industry for what promises to be a most memorable evening at this phenomenal new attraction.”

Don Strickler, General Manager, Warner Bros. World Abu Dhabi, said: “We are delighted and honored to welcome the prestigious World Travel Awards Middle East Gala Ceremony at Warner Bros. World for the first time this year. The choice of our Park as host for this coveted industry event is a testament to the growing appeal of theme parks within the leisure and entertainment sector in the region. We look forward to bringing together some of the world’s leading travel industry professionals and organizations for an evening full of many successes and celebrations.”

As part of the Grand Tour 2019, WTA is also hosting ceremonies in Montego Bay (Jamaica), Mauritius, Madeira, La Paz (Bolivia) and Phu Quoc (Vietnam), with the winners progressing to the Grand Final in Muscat (Oman).

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Diamond Live Concert Series honored by American Resort Development Association

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Diamond Resorts was recognized by the American Resort Development Association with one of the vacation ownership industry’s top awards for its groundbreaking Diamond Live Concert Series.

Mike Flaskey, Chief Executive Officer of Diamond Resorts, and Chris Brock, Senior Vice President of Global Marketing, accepted the award during the annual ARDA World Awards Gala in Orlando, Fla.

“To say I am proud of our talented team members is an understatement,” said Mike Flaskey, Chief Executive Officer of Diamond Resorts. “Our team is consistently pushing the envelope and developing innovative ways to enhance vacation experiences for our members, owners and guests.”

“The Concert Series began several years ago as a little idea and our team has taken it very far, growing the platform into a full series of private concerts with some of country music’s top artists,” Flaskey added. “I am very grateful that our industry has recognized our team’s innovation.”

ARDA, the Washington D.C.‐based trade association representing the vacation ownership and resort development industries, annually recognizes resorts and industry members at the ARDA World Convention & Expo in categories that include overall professional excellence, outstanding sales and marketing accomplishments, product design, advertising and staff.

Diamond Resorts has won awards each year, and was named finalists in 23 categories ahead of the 2019 event.

In addition to the ACE Innovator Award, Diamond took home 11 other awards:

•Sales Verification Loan Officer/Quality Assurance Officer – Annette Stultz
•Business Administration Manager: Finance & Accounting – Yash Dubal
•Training and Development Manager or Team – University of Excellence and OD Team
•Call Center Leader – Kayla Czapla
•Activities Program Team – Virginia Beach Activities Team
•Safety/Security Manager/Team – Edwin Brooks
•Resort Assistant Manager – Leonardo Olachea
•Newsletter – The Club Newsletter
•Multi Media Campaign – All Access Pass Sweepstakes
•Social Media Campaign – #DRIGolf Campaign
•Refurbishment: HOA – Liki Tiki Village Lobby

Attracting more than 1,700 participants from more than 35 countries, ARDA World offers companies prime exposure to vacation ownership industry professionals and provides quality networking opportunities and expert insight on the latest industry trends. Strengthen relationships with your current customers and seek out new opportunities to expand your business and increase your company’s visibility in the ARDA World Marketplace.

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Antigua and Barbuda strengthens its partner relations for win-win solutions for the upcoming cruise season 2019/2020

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Antigua & Barbuda’s Tourism Delegation led by the Hon. H. Charles Fernandez held a series of meetings with the country’s critical cruise line Partners  at Seatrade Cruise Global, the cruise industry’s largest annual conference being held at the newly rebuilt Miami Beach Convention Center.

The annual Seatrade Cruise Global Conference presented Antigua and Barbuda with a not to be missed opportunity to showcase its products and services to the cruise industry buyers and decision makers. It provided unique networking opportunities with industry leaders from all facets of the industry, and exposed its tourism executives to the conference’s educational industry programs, which allows participants to stay ahead of the curve.

The Country’s vibrant destination booth was a hub of activity as Antigua and Barbuda tourism officials conducted a series of one-on-one meetings, and media interviews.

In its communication to the major cruise lines the destination provided updates to its industry partners on its recently announced partnership with Global Port Holdings (GPH) and the Government’s strategic plans to expand the St. John’s Port facilities, to position the destination to take advantage of the growing industry trend towards larger cruise ships.

GPH also used the opportunity to announce its partnership with its two new Caribbean destinations Antigua and Barbuda and the Bahamas at a gala reception attended by over 600 cruise industry stakeholders.

In meeting after meeting Cruise-line executives reconfirmed their support for the initiative taken by Antigua & Barbuda to improve its infrastructure to offer the best possible service to cruise passengers. This more than anything else will ensure it remains well positioned as a premier cruise destination of choice within the Caribbean on many of the cruise line itineraries.

A major increase for the destination comes from a Key European cruise line partner TUI Cruises whose new ship the Mein Schiff 2, will increase calls to the destination after an absence of three years. Mein Schiff 2 will visit the destination on its inaugural call on November 6th with a total of 13 calls for season 2019/20 bringing over 37,000 passengers.

Another key Partner Norwegian Cruise Lines will return with the Norwegian “Epic” which was a diversion that has now become permanent, along with the Norwegian “Bliss” in the breakaway plus class. This ship will make its inaugural call on December 9th with over 4,000 passengers.

Royal Caribbean Cruise Lines (RCCL) one of the Country’s key partners confirmed that larger ships will be serving the destination this upcoming season and we will see an increase to approximately 250,000 passengers this year from its various lines. Antigua and Barbuda continues to record strong customer satisfaction scores of 8.8 out of a maximum of 10 with RCCL guests.

MSC cruise lines the world’s fastest growing cruise line, indicated Antigua is and will continue to be a key port of call as the company has 10 new ships on order and will be increasing its fleet to 29 ships with the delivery of one new ship per year up to 2027.

In a joint meeting with representatives for all the Carnival Corporation Cruise Lines the commitment was given at the highest level by all the attendee member lines to continue to work together with Antigua and Barbuda to our mutual benefit.

The Country’s presence at Seatrade also facilitates local stakeholder partners to also meet cruise line executives to increase their tours and excursion business. Local partners included Wadadli Cats, South American Ventures Ltd, The Rendezvous Company and Tropical Adventures.

Minister of Tourism the Hon. Charles Fernandez in all meetings thanked our cruise line partners for their support over the years and reconfirmed our commitment to work with all partners for win-win outcomes as the country continues on its development path to be a premier port of call for all cruise lines visiting the Caribbean.  “The Industry leaders have  reported that 2018 was the best year for profitability and have forecasted that, with a record orderbook for 70 new ships over the next three years and a record 25 million set to cruise in 2019, the Caribbean continues to be the world’s number one cruising destination. The renewed focus on improving our infrastructure by the Government has now positioned the destination to increase its share of this business,” said Minister Fernandez.

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Global Champion Awards announced by WTTC

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The countries and leaders who have made a difference to increase the competitiveness of the Travel & Tourism sector within their countries have been recognized at the World Travel & Tourism Council (WTTC) Global Champions Awards at the WTTC Global Summit in Seville this week.

The inaugural WTTC Global Champions Awards recognizes those countries from 185 around the world which have used policy initiatives to create the conditions to promote the long-term sustainable growth of our sector.

The categories of awards and the recipients are as follows:

Security & Seamless Travel Experience which recognizes leadership in transforming border security and the traveler experience through the use of technology and facial recognition systems – awarded to Kevin McAleenan, Commissioner, Customs and Border Protection, USA.

Resilience which recognizes leadership by a country which has demonstrated success in recovery from adverse events – H.E. Dr. Rania Al-Mashat, Minister of Tourism, Arab Republic of Egypt.

Social Impact which recognizes leadership in enabling gender equality and diversity; engaging local communities and making the sector more attractive for future generations – awarded to Hon. Najib Balala, Cabinet Secretary for Tourism & Wildlife in the Government of Kenya.

Destination Stewardship which recognizes leadership for work undertaken to overcome seasonality as a way of improving the year-round tourism experience – H.E. Elena Kountoura, Minister of Tourism, Government of Greece.

Crisis Preparedness, Management & Recovery which recognizes leadership in disaster preparedness and having effective response systems at both national and local levels – H.E. Keiichi Ishii, Minister of Land, Infrastructure, Transport and Tourism, Government of Japan.

Innovation and Technology recognizes leadership in innovation and the implementation of technology that meets the needs of tomorrow’s travelers and fosters sustainable tourism growth – awarded to H.E. Maria Reyes Maroto Illera, Minister of Tourism, Government of Spain.

The awards ceremony took place at the Gala Dinner of the WTTC Global Summit which was held in Seville, Spain, and hosted by Ayuntamiento of Seville, Turismo Andaluz and Turespana.

Gloria Guevara, President & CEO, commented: “The WTTC Global Champions Awards are designed to recognize those countries and individuals whose policies or initiatives have made a significant contribution to the creation of jobs in our sector in a range of different ways.

“Promoting the long-term sustainable growth of our sector is critical and the winners will help those countries and individuals whose actions have had the greatest impact.”

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Seychelles recognized as world’s Most Beautiful Island at GQ Travel Awards Russia

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Destination Seychelles was cited as “The Most Beautiful Island” in the world after walking away with the title at the GQ Travel Awards, a ceremony that took place on March 15, 2019, at the Metropol Hotel, in Moscow, Russia.

The GQ Travel Awards ceremony recognizes the leading companies, hotels, and destinations from the elite travel industry. The winners in the 17 different categories including Seychelles were chosen by GQ readers who voted online on the magazine’s website.

The island destination was presented with the award during a ceremony attended by some 250 prominent guests including industry professionals, representatives of host countries, Russian celebrities, and famous travelers, and was followed by a gala dinner.

Ms. Diana Sarkisyan, PR & Marketing representative from the Seychelles Tourism Board (STB) for the Russian and CIS region, accepted the award on behalf of Seychelles.

Seychelles remains a high-end destination, popular among Russian visitors for its sandy white beaches, warm turquoise waters, and diverse unique flora and fauna. Various beaches such as Anse Lazio on Praslin have been seen as being among some of the most beautiful in the world.

The island nation is one of the world’s leading actors when it comes to sustainable tourism and sustainable development, a concept to which the Russian visitors are very responsive.

Speaking about the latest recognition received by the destination at the GQ Travel Awards, Mrs. Sherin Francis, STB Chief Executive, mentioned that it is an honor for the destination to have been voted by the readers of GQ magazine.

“It is such a privilege to feature as the most beautiful island; as a destination, we are conscious of our inestimable resources, and we strive to demarcate ourselves by our uniqueness, and it is rewarding to see that our efforts have not gone unnoticed,” said Mrs. Francis.

The STB Chief Executive further stated that the achievement is the result of hard work and congratulated the various partners for their constant support towards building the destination’s reputation.

GQ is a men’s magazine offering analytics and current reports of international quality with the latest men’s fashion and style news. It is the number one magazine for male visitors of luxury department stores.

GQ’s regular authors are the best of the best in their industry, from both Russia and abroad, and has a close access to celebrities unlike any other Russian magazine in its niche. It is an unrivaled guidance and companion for a successful man.

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Tourisme Montréal celebrates excellence, pays tribute to Air Canada’s Calin Rovinescu

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Leaders from Montréal’s tourism industry were honored yesterday at the Distinction Awards, an annual gala celebrating innovative business strategies. The event, which took place at the Montreal Museum of Fine Arts, was organized by Tourisme Montréal and presented by Air Canada.

“Tourisme Montréal wishes to commend its industry partners for their outstanding work. Thanks to them, Montréal is considered one of the most attractive urban destinations in North America and is known around the world for being an open, vibrant and creative city,” said Yves Lalumière, President and CEO of Tourisme Montréal.

The event included a special tribute to Calin Rovinescu, President and CEO of Air Canada. Under his leadership, Canada’s leading air carrier has increased Montréal’s international connections, making it one of the world’s top 50 megahubs.

The 2018 winners are:

Bill Brown Leader of Tomorrow Award: Angèle Vermette, Guidatour
Tourism or Hotel Management Student Award: Alexandra-Jade Girard, ITHQ
Concierge Award: Yannis Triantafyllou, Hôtel Le St-James
Hospitality Award: Hôtel Monville
Destination Marketing Award – Under 50 employees: Festival MURAL
Destination Marketing Award – Over 50 employees: Festival International de Jazz
Innovation Award – Under 50 employees: MU
Innovation Award – Over 50 employees: Phi Centre
Business Meetings and Conventions Award: Fairmont The Queen Elizabeth
Synergy Award: MONTRÉAL EN LUMIÈRE and ITHQ
Museum Award – Over 50,000 visitors: Pointe-à-Callière, Montréal Archaeology and History Complex
Sports Tourism Development Award: Olympic Park
Special Tribute: Calin Rovinescu, President and CEO of Air Canada, member of the Order of Canada

The Distinction Awards were made possible thanks to support from the following partners: Air Canada, the Montreal Museum of Fine Arts, Aéroports de Montréal, Le Journal de Montréal, Re Le Traiteur, Colette Grand Café, Restaurant Le XVI XVI, and the students of LaSalle College.

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Seven hotels and resorts in Seychelles honored at Annual World Luxury Hotel Awards Gala Ceremony

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Once again, the Seychellois hospitality is fêted as seven establishments in Seychelles have been recognized for their excellence in the tourism industry at the Annual World Luxury Hotel Awards Gala Ceremony. The 12th edition of the award took place on November 10, 2018 at the Ayana Resort and Spa in Indonesia, Bali.

Amongst the hotels rewarded for their distinction were Eden Bleu Hotel, Cerf Island Resort, Constance Ephelia Seychelles, Constance Lemuria Seychelles, Denis Private Island, JA Enchanted Island Resort and Savoy Resort & Spa Seychelles; all rewarded for their World Class facilities and service excellence provided to their guests.

Seychelles Tourism Board Chief Executive, Mrs. Sherin Francis stated her great satisfaction to see many establishments rewarded for high quality standards.

“I do celebrate such good news with our hotel partners. Marketing the destination would not be an easy task if we could not count on the quality of their services. I do believe that it is because of their excellent work that we are able to sell Seychelles as a quality holiday destination,” said Mrs. Francis.

During the ceremony, Eden Bleu Hotel, located on Eden Island, walked away with the ‘Luxury Design Hotel’ award.

Upon winning the award, the General Manager, Mr. Manuel Policarpo, said that it was a great honor to be recognized as the continental winner in the Indian Ocean as the Luxury Design Hotel.

“There is a lot of other beautifully designed hotels around the continent which we needed to compete against. By winning this award we are also promoting Seychelles as a design and modern destination,” said Mr. Policarpo.

Other luxury hotels in Seychelles were also recognised and awarded on the night. Cerf Island Resort, a cluster of 24 spacious villas built to high standards and designed to blend into the surroundings, won the regional ‘Luxury Boutique Hotel’.

Constance Ephelia Seychelles received two continental awards for the ‘Luxury Eco/Green Hotel’ and ‘Luxury Family Resort’.

Another Constance branch in Seychelles, Constance Lemuria Seychelles, located on the second island, Praslin, was honored with the ‘Luxury Golf Resort’ award. The resort will this month be in the limelight as it readies to host the final of the MCB-Staysure 2018 Tour Season.

Talking about the achievement, Mr. Bruno Le Gac, Constance Lemuria General Manager mentioned the hard work and dedication the respective teams have put to achieve the standards to welcome the MCB-Staysure Tournament at the golf Resort. He dedicated the award to our entire team, and particularly to Mr. Wilson Volcere Head Greenkeeper, Mr. Gary Pouponneau Golf Director and their team members.

“Constance Lemuria is delighted to have been awarded “Luxury Golf Hotel” of the Indian Ocean at the World Luxury Hotel Awards that took place in Bali on November 10th. The timing could not be better, as we are going to host the MCB Tour Championship from December 13th to December 16th on our beautiful golf course. This is the most prestigious golf event ever to take place in Seychelles, and we feel very proud to be welcoming all the champions, VIPs and visitors for this occasion,” said Mr. Le Gac

The ‘Luxury Boutique Retreat’ and ‘Luxury Romantic Hotel’ awards were given to Denis Private Island. The resort allows their guests to unplug from the outside world, as there is no signal for mobile phones, no in-room and no cable television. It is the perfect environment to reconnect with your loved-one.

The awards provide a certain validation for the island’s ownership, Denis Private Island PR, Branding and Communications Manager Nicole St Ange said, given the leap it took in developing a unique brand of sustainable tourism on the island.

“Denis doesn’t stake its claim to being a luxury property, but we strongly believe that luxury is a concept that can be applied in many different ways,” St Ange said. “On Denis, you have an incredible freedom combined with this immersion in both nature and isolation. We believe that’s a luxury in its own right and it’s great that others agree as demonstrated by these awards.”

JA Enchanted Island Resort and Savoy Resort & Spa Seychelles were awarded the regional ‘Luxury Boutique Resort’ and regional ‘Luxury Beach Resort’ respectively.

The Group Marketing Director for the World Luxury Hotel Awards, Mr. Michael Hunter-Smith, congratulated all winners for the 2018 Award Year, who through their tireless efforts and endless passion to elevate their guests experience, have received the honor.

“True luxury is not easily attained, it takes a team of highly efficient and dedicated staff willing to go the extra mile and stop at nothing to ensure that every guest feels cared for and no challenged not solved. This is the definition of luxury, this is what makes the winners shine at the World Luxury Hotel Awards event,” said Mr. Hunter-Smith at the award ceremony.

Coming out as a winner of a World Luxury Hotel Award not only inspire the confidence of guests and retain a loyal clientele in this highly competitive market, but it will also stimulate continuous growth and development of your hotel.

The 2019 World Luxury Hotel Awards will be organized at Arctic Circle in Finland in October.

MEDIA CONTACT: info@seychelles.travel