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AG Boutique Journey celebrates 20 years of operating

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AG Boutique Journey, the DMC within the AG Group, sole Tourist Group in Italy that is capable of satisfying internally any request for hospitality, whether Hotel or land services (DMC/Tour Operator & Event Management Company, Hotel Group, Hotel Consultants, Restaurateur and Retirement Homes), founded and directed by Andrea Girolami, is now celebrating its twentieth birthday.

Born under the name of RSI Travel, today known as AG Boutique Journey, offers highly professional solutions for all Travel solutions, Events, Weddings and Luxury Travel. Grown from a great love and passion for Italy by Andrea Girolami, the founder and his team, has today become a contagious addiction and reached out to its entire staff.

RSI soon established itself as a dynamic reality, becoming “RSI GROUP” with five separate divisions: RSI Communication, RSI Travel, Corporate & Events, Luxury Travel and Weddings. Today, integrated into the new group, it participates in the internationalization of a wide variety of brands and thanks to its customer base, which stretches from every corner of the globe, particularly the Americas, Europe and Oceania. The company today continues to offer five separate departments, embracing every segment of demand, Individuals-FIT Groups, MICE, Luxury and Weddings.

Statement by Andrea Girolami, President and founder of the AG Group

“We are proud to have adopted an advanced business module, unique in Italy and possibly also in Europe, by positioning ourselves as a one-stop-shop for anyone who wants to visit our country at its best.

“AG Boutique Journey is not just a DMC, it is the passport to an integrated Group which operates all-round in the hospitality world and offers its own Executive and Luxury hotels, 360° scope of Consultancy to hoteliers, Gourmet Restaurants, Bistrots, stunning rooftop Terraces and a solution to any dream request of every possible and imaginable trip.  Whoever contacts us will discover not “only” rooms, but unique and original ingredients for creating a boutique journey in all forms.

“Over the many years of operating, we have adjusted our organization several times over, always in accordance with changing demand and market trends and shifts, thus confirming our dynamic and competitive nature. Today, thanks to the excellent reputation which we have gained from continuously surpassing expectations, our high standards of service, our passion for Italy and our client oriented nature, we have created an efficient and competent  format that is in a position of writing a new chapter in the history of hospitality.

“To those who continue to ask me how we got here? I reply rather moderately, by our company motto to which we still stand by today. One of our secrets is to always be large enough and small enough, that is to efficiently manage all aspects of the journey but also by giving each and every program a personal touch. “Boutique” is not just a whim or a claim, it is the necessary element in supporting the Operators, particularly at a time when moderate sales are posing as a threat and are dangerous rivals to the professionalism of the Agents, who fortunately find in us, more than just service or a supplier, they find support, friendship and partners.”

Visit the website. 

AG Group–Your gateway to Italy is the first tourist group in Italy capable of satisfying all aspects of the incoming tourism demand internally. DMC/tour operator and event management, Hotel Consulting Company, Own Hotel Chain, Gourmet Restaurants and Retirement Homes.

Founded and directed by Andrea Girolami, an entrepreneur with over twenty years of experience in tourism and hospitality, includes:

  • AG Hotels, executive hotels in the centre of Rome, plus a deluxe property opening in Florence at the beginning of 2020.
  • AG Boutique Journey, tour operator, DMC, event agency and wedding planner with an important specialization in the luxury segment.
  • AG Hotel Consulting, consulting agency for hotels, which contributes to the marketing of many hotels in central Italy.
  • AG Foodies, bistrot in Rome and the Terraces of the AG Hotels as well as the Florence shortly, equipped with gourmet kitchens.
  • AG Domus Nova, the novelty of the Group: an important retirement home project, beginning in central Italy, to also meet the demand for hospitality for the elderly.

MEDIA CONTACT: Stefano Ferri, Press Officer, Mob. 349 5506421 stefanoferri@aggroupitaly.it

Portland welcomes Underground Donut Tour

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Today, the Underground Donut Tour, Chicago’s Original Donut Tour, is expanding beyond the Windy City to the City of Roses – Portland, OR. The Underground Donut Tour was founded nearly 4 years ago in Chicago and is one of the most popular food tours there.

Hosting thousands of guests from around the world and showcasing the best donuts the city has to offer. The Underground Donut Tour recently expanded to Philadelphia, New York City and now Portland! With the addition of Portland, the Underground Donut Tour expands their delicious footprint from coast to coast.

“Portland is the home of donuts. When you talk about Portland food culture, donuts are one of the first things people mention. We had to come to Portland!” said Jeff Woelker, founder of the Underground Donut Tour.

What Can Customers Expect

Walking between 4 of the best donut shops in Portland – we share the history of each location, local sights and history along the route including Pioneer Square, Chinatown, and the PSU Campus, but most importantly, lots and lots of the best donuts in Portland. Some of the locations include Blue Star, NOLA Doughnuts, and the one everyone wants to see Voodoo Doughnuts, where you can skip the line if you are on the tour.

“The Underground Donut Tour is a natural fit for Portland. We have the best donuts in the world!” said Beau La Fave, tour manager for the Underground Donut Tour Portland.

When Do Tours Run

Tours will start on Friday, April 19th. Tours run every Friday, Saturday and Sunday from 9-11 with more days coming soon. Tickets are sold on a first come, first served basis, so don’t miss out.

Travel News | eTurboNews

‘Stable genius’ Trump to Boeing: Add ‘some great features’ & rebrand 737 MAX

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President Trump offered some unsolicited advice to aviation giant Boeing on how to tackle the problems with its Boeing 737 MAX model after worldwide grounding. The presidential wisdom fit into a single tweet.

The self-declared “very stable genius” bragged on Monday that his knowledge of branding helped him become president, and revealed what he would do if he “were Boeing.”

“I would FIX the Boeing 737 MAX, add some additional great features, & REBRAND the plane with a new name,” Trump said. “No product has suffered like this one. But again, what the hell do I know?”

Boeing is struggling to turn the tide for the popular model which was universally grounded after two crashes left a total 346 people dead and were apparently caused by the same faulty anti-stall system. The producer is accused of cutting corners to fast-track the passenger jet to the market and failing to properly train pilots on how to deal with malfunctions.

Trump complained last month about the level of automation on modern aircraft, saying the planes require “scientists from MIT” to pilot.

Travel News | eTurboNews

What smart travelers know

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A record-breaking number of Americans are traveling, but most are unprepared for the journey – more than 90% of US travelers don’t know their rights, according to AirHelp, advocate for air passengers.

For easy reference, they have compiled a brief overview of U.S. air passenger rights below, along with insider tips for smart travelers. Knowing your rights could make you eligible to claim compensation. These include what to do regarding:

  • Flight Delays
  • Cancellations
  • Bumping, Denied Boarding and Overbooking
  • Lost Luggage
  • Missed Connections
  • When to fly
  • How to pack
  • And more

Disruptions: If you are flying within the U.S. and you are denied boarding due to an overbooked flight, you may be eligible to claim 400% of the one-way fare to your destination in compensation, of a value up to $1,350. Also, for flight cancellations or lengthy delays, if you’re flying to the EU on an EU airline, or departing from an EU airport, you may be eligible to claim up to $700 per person in compensation under European law EC 261.

Lost Luggage: Did you know airlines that lose or damage travelers’ luggage are obligated to pay out compensation of $1,500 – $3,500 to impacted passengers and reimburse them for lost items? Many travelers are unaware of these rights. Whether a traveler is flying within the U.S. or to one of the other 120 countries that ratified the Montreal Convention, if that person experiences luggage issues while traveling, they may be entitled to compensation under air passenger rights laws, including U.S. national law and the Montreal Convention. In order to successfully get the compensation that they are entitled to, a passenger must file a claim before leaving the airport. Travelers should fill out a Property Irregularity Report (PIR) claim for misplaced luggage, including the case number of their bags. The more detailed the claim, the better off that passenger will be, including an itemized list of the contents of their luggage, including the value of each item.

Missed Connections: If flights are booked together under one reference code, passengers can claim $300 – $700 in compensation from the airlines if they miss a connecting flight due to an earlier disruption under EC 261.

Fly during off-peak days or times to avoid the largest crowds at airports. The late night flights are often the least crowded, which means that your flight may be less likely to be overbooked, and your wait time at security will be shorter.

Consider flying out of alternate airports, if your airport is known to have delays. If flights from one airport typically experience significant disruptions, you can anticipate the new screenings will create longer lines at security and additional delays. Look into flights through different airports that fit your travel needs.

Leave extra time for traveling to the airport. No matter when people are traveling, they should anticipate traffic near the airport and overcrowding inside, thanks to overtourism. Pack the car with your luggage the night before departing to help save precious time the day of. Schedule extra time for driving, plan to arrive at the airport at least three hours before takeoff, and be sure to leave ample time to get through lines at security in case of large crowds. If it is easy enough, travelers can also consider public transportation to eliminate parking fees and cut costs.

Be ready for longer lines at security. With larger flights, waiting for luggage can take a lot of extra time at the airport. For short trips, travelers may consider using only a carry-on item, as long as all items fall under TSA requirements.

Strategically pack your luggage to have your ID and all liquid items at the top so that they’re easily accessible to TSA staff.

Pack larger electronics at the top. In July 2018, the TSA announced rules that require electronics larger than a cellphone to be placed in separate screening bins. If you’re one of the many travelers who are opting to bring bags on board rather than pay money to check them, pack larger electronics at the top so they’re easy to remove and place in a separate screening bin.

Consider wearing a pullover jacket or sweatshirt instead of a zip-up – this will allow you to quickly get through security without having to worry about removing articles of clothing.

Bring chargers and extra entertainment for the airport. Sometimes, flight disruptions are inevitable, so consider packing an extra phone charger and book to take on the flight.

Travel News | eTurboNews

What is so different at W Bali when it opens in Ubud?

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W Hotels Worldwide,  what is part of Marriott International, today announced the signing of W Bali – Ubud, the brand’s newest W Escape.

W Bali – Ubud will redefine modern luxury in the destination, taking inspiration from social, historical and physical insights and embedding elements of each into the rooms and public spaces. Upon entering the hotel, guests will be immersed in modern interpretations of traditional Balinese art styles with works from local artists, that lead to breathtaking lounges perfect for soaking in spectacular jungle sunsets as sounds of cool beats drift through the air.

The hotel will offer 100 inspired guestrooms, including 10 villas with private swimming pools and an EWOW suite (the brand’s take on the traditional Presidential Suite). W Bali – Ubud will weave the Balinese festival culture and aesthetic into the design of the hotel alongside carved stone and Pura (terra cotta) finishes throughout. When it comes to experiencing the destination through the W lens, W Bali – Ubud will embody the brand’s signature work hard, play hard philosophy, with FUEL-focused activities (fitness and wellness programming) including weekly workouts, poolside DJ performances, healthy and delicious cuisine and amazing adventures powered by the W brand mantra of DETOX. RETOX. REPEAT.

Guests will be able to soak up the sun at two pools – a WET Deck (pool deck) featuring terraced pools inspired by the rice paddles historically used in the region, and another a designated quiet pool for peaceful relaxation and downtime. The poolside Sunset Bar will serve up of the most breath-taking views on the island set beside reinterpreted Batik and Ikat (textiles) motifs. At W Bali – Ubud, the signature AWAY® Spa by W Hotels with a large open social deck will allow guests to hit pause, treat themselves and recharge with a selection of locally-infused treatments.

As the brand’s newest W Escape, W Bali – Ubud will bring a bold new take on international cuisine with a Balinese twist to multiple on-site bars and restaurants. Traditional Asian flavors intertwine with international influences at the stylish all-day dining restaurant Morinda, which will tempt guests with an in-house bakery, fresh-pressed juices, a strong vegan focus and a third-wave approach to coffee culture. Synn, a specialty restaurant featuring the finest of Balinese and world cuisines will be an underground sensation, literally. This new restaurant is partially underground, opening towards a jungle cliff and featuring cuisine as innovative as the locale including a progressive cocktail lab and digital artwork on display. Encouraging guests to detox and retox in true W style, the FIT (gym) bar will feature a pressed juice lab by day and a high-energy bar by night complete with UV-responsive, painted displays. Guests can indulge their wanderlust at Wanderbar, the hotel’s panoramic cocktail bar nestled on one of the hotel’s highest hills, offering 360-degree views from sunrise to sunset and inspired concoctions to match.

W Bali – Ubud will take meetings, weddings and other events to the next level with a 176-square-meter (577-square-foot) meeting room featuring bright natural lighting and outdoor lawn spaces. Both the outdoor and indoor event spaces utilize bamboo, shaping the landscape with live planting and indoor material used to accent the spaces with a natural touch.

Bali’s Denpasar International Airport is only an hour’s drive away from the new hotel, providing easy access for jetsetters. Nearby activities and attractions like Bali Swing Adventure Park, white water rafting along mountain rivers, the Sacred Monkey Forest Sanctuary, Bali’s famed rice terraces and temples, as well a thriving bohemian café culture and restaurants on par with the best of Asia are all within walking distance of W Bali – Ubud, offering guests endless possibilities for adrenaline-fueled play.

W Bali – Ubud is slated to join the brand’s robust portfolio of more than 50 hotels around the globe, including the recently opened W Dubai – The Palm (February 2019), as well as the soon-to-open W Aspen, W Ibiza and W Abu Dhabi – Yas Island.

For more information visit w-hotels.marriott.com.

 

 

Travel News | eTurboNews

Disney Parks: Just say no to ice… and smoking and large strollers

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As of May 1, 2019, no ice, no smoking, and no large strollers will be allowed at Walt Disney World, Disneyland, Disney water parks, ESPN Wide World of Sports Complex, and Downtown Disney District in California. Currently all of these locations have designated smoking areas, which will be removed “to provide a more enjoyable experience for everyone who visits,” according to Disney World’s updated FAQ. (And yes, vaping is banned, too.) Smoking will now be limited to specific areas outside park entrances and at Disney resort hotels.

The smoking ban as announced on the Disney Parks blog yesterday and is bound to elicit some strong reactions, but it’s actually one of four new rules applying to Disney park guests. The second and third rules involve strollers: Guests will no longer be allowed to bring stroller wagons (essentially luxury rides for the toddler set) and stroller size will be limited to 31″ by 52,” the intention being “to ease guest flow and reduce congestion.” The FAQ notes that “many strollers, including many double jogging strollers, fit within these guidelines.” Guests who own strollers that are too roomy will have the option of renting downsized strollers at the park.

Last, Disney parks are cracking down on ice. Yes, the frozen-water kind. Specifically, they’re taking issue with “loose and dry ice,” which guests will no longer be allowed to bring into the parks. The ice ban will “improve guest flow, ease congestion and streamline the bag-check and entry processes,” the guidelines state. Reusable ice packs are allowed and “cups of ice are available at no charge” from any park location that sells beverages.

Disney notes that guests with disabilities will still be accommodated, as their policies have not changed in that regard.

The new rules will take effect prior the opening of Disney’s Star Wars-themed attraction Galaxy’s Edge. Galaxy’s Edge opens May 31 at Disneyland and August 29 at Walt Disney World.

Travel News | eTurboNews

Maldives Tourism: Changes needed say local travel industry leaders

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The Corporate Maldives blog recently published an interesting analysis on how tourism leaders in the Indian Ocean Island Republic think.

The information sheds some light on what tourism professionals think, do and what issued they have in running the largest industry in the country during politically difficult times.

Tourism is the largest industry in the Maldives making the biggest contribution to the GDP of the country. In order to further understand the views of those who are not from the country on Maldives, our team conducted a research through social media. Our research showed that many people thought of Maldives as an intense and expensive destination that only the rich can afford. Due to this, we had a sit-down with Mr. Ibrahim Inad, former Director of Sales at Velaa Private Island Island to discuss ways to change the mindset of such people and to market Maldives in the most effective ways possible. Below listed are the 5 key components he believes are required to be changed in order to properly promote our destination.

1. Finding a new concept in destination marketing

Maldives resorts are mainly made to fit into the concept of one Resort in one Island. Every resort markets itself as a seclusive getaway to get away from the hustle and bustle of the busy world. Mr. Inad believes that it is more than about time that this concept changes and we get introduced to newer concepts. He acknowledged the CROSSROADS project as it is a multi-island resort development project. He requested other companies to find inspiration from the CROSSROADS project and bring about a change in the concept of Maldivian resort tourism.

CROSSROADS project which spans 9 islands and boasts 1,300 rooms and a retail space of over 11,000 sq m

2. Recognize demand level to know how to supply

With each passing year, more and more resorts are being opened, hence increasing the competition within the industry. However, how many of us actually took the time to think about whether or not we actually needed all these new resorts or not? According to Mr. Inad, with regards to the amount of tourists that visit Maldives on a yearly basis, we do not exactly need to open newer resorts every year without being able to have proper occupancy rates in the existing ones. He added that we should first let the demand grow to a point where we are unable to host anymore tourists, and that’s when newer resorts should join the market.

Angsana Velavaru

3. Know your competitors

When looking to promote the tourism industry of Maldives, we also need to consider that we have competitors who offer similar services in similar environments. Mr. Inad explained that it is wisest to keep an eye on our competitors to learn about their moves in order to come up with better strategies in marketing Maldives.

Sugar Beach, Sun Resort in Mauritius

4. Promote celebrations for special occasions

Mr. Inad shared that while working in Velaa, he found that many chose to visit Maldives for occasions such as their birthdays, Christmas, Easter, New Year and more. It is not a secret that so many resorts host exciting and marvelous celebrations for the previously mentioned occasions. This could be used as a point in our marketing strategy and in creating a position for ourselves in the market. Once we are able to develop ourselves as such a destination, we will be able to make ourselves a name in this cut-throat competition the industry puts forward.

Christmas tree at Kuredu Island Maldives Resort

5. Make use of digital marketing

While conducting the social media research, one thing we were able to gather was how people of our competing countries, used any opportunity to promote the cheap services available at their countries. They made sure to prove to convince people that their country was worth visiting. According to Mr. Inad, this sort of digital marketing is one aspect we really need to work on. If we, as individuals, promoted all sorts of tourism in the Maldives, it would reach a greater audience and hence, aid in bringing in more tourists to the country.

A phone displaying social media apps which can be used in digital marketing

So many more things need to change in order for our country to keep developing. We need to do proper marketing and show the world that we have the luxury to offer for all classes rather than just the high-end population of the world. We should make them feel like they do not need to have a luxury branded things in order to access the beauty Maldives has to offer. Once the correct message has been delivered, even more tourists will keep visiting the country and we shall keep improving more and more. Maybe one day will be able to become a destination able to compete with the biggest markets in the world.

Travel News | eTurboNews