• Home
  • Post a press-release
  • Visibility packages
  • Subscribe email updates
  • Event Calendar
  • Contact

For Immediate Release | Official News Wire for the Travel Industry

Where press releases are breaking news

  • Home
  • Post a press-release
  • Visibility packages
  • Subscribe email updates
  • Event Calendar
  • Contact

Gold is out, blue is in: United Airlines unveils new fleet paint design

April 24, 2019 by Forimmediaterelease

Today, United Airlines is introducing customers and employees to a modernized aircraft livery, which will bring a refreshed look to its fleet. The design is a visual representation of United’s ongoing brand evolution while staying true to the history it has developed over the past 93 years of proudly serving customers around the world.

“As we improve and elevate our customer experience, we are changing the way people think and feel about United, and this branding captures that new spirit,” said Oscar Munoz, CEO of United Airlines. “Each improvement we’ve added to our service advances our evolution as an airline, furthering our effort to elevate and redefine customer service in the sky. This modernized design, especially our iconic globe, enhances the very best of United’s image and values while pointing in the direction of where we intend to go next in serving our customers.”

The next iteration of United’s livery prominently features the color most connected to the airline’s core – blue. Three shades – Rhapsody Blue, United Blue and Sky Blue – are used throughout the design in a way that pays respect to United’s heritage while bringing a more modern energy. The airline is keeping its iconic globe logo on the aircraft tail, which represents the carrier’s expansive route network of reaching 355 destinations in nearly 60 countries. The tail will be updated with a gradient in the three shades of blue, while the logo will now appear predominantly in Sky Blue. The engines and wingtips are also being painted United Blue, and the swoop that customers and employees have expressed fondness for on United’s Dreamliner fleet will be added to all aircraft in Rhapsody Blue. United’s name will appear larger on the aircraft body and the lower half of the body will be painted Runway Gray. United’s mission of “Connecting people. Uniting the world.” will also be painted near the door of each aircraft.

The new design features core colors from United’s updated brand palette, which was introduced last year as a step toward updating the brand’s visual identity. Blue continues to be the airline’s primary color, with various tones creating more depth and reflecting the colors customers and employees see when they look out the plane window at the sky. The airline’s new color palette also includes shades of purple, which is most recognizable as the color of the new United Premium Plus seats are being added to the fleet. When combined, the purple and blue tones create a soothing environment and a more relaxed travel experience. In updating its colors, United is reducing the use of gold, which was added to the brand palette almost 30 years ago. United’s new color palette can also be seen in the accent colors of the new uniforms that are being created for more than 70,000 front-line employees.

On average, United aircraft receive new paint jobs every seven years. The first aircraft painted with the new design is a Boeing 737-800, which will be joined by a mix of narrowbody, widebody and regional aircraft with the updated livery throughout the year. For more information visit united.com/brandevolution.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: American Travel News, and, around the world, average, Aviation News, aviation-website, best, body, Boeing, Boeing 737, Boeing 737-800, brand, branding, Breaking Travel News, bringing, carrier, CEO, Color, connecting, continues, Corporate News, countries, create, created, customer, Customer Experience, customer service, customers, design, Destinations, direction, door, Dreamliner, effort, employees, energy, engines, environment, experience, Features,, first, first aircraft, fleet, free, Globe, GO!, gold, half, heritage, history, iconic, identity, image, improve, improvement, in, includes, information, introduced, IT, Jobs, joined, last, line, livery, logo, lower, mission, modern, most, name, narrowbody, nearly, network, New, new design, new fleet, News articles, ongoing, out, over, painted, past, People, premium, Primary, purple, receive, regional, representation, represents, respect, route, route network, runway, s, said, seats, see, service, serving, seven, sky, Spirit, Swoop, Tail, The World, think, to, TO BE, today, Transportation News, Travel, travel experience, Travelwire News, uniforms, United, United Airlines, unveils, unveils new, use, used, visit, visual identity, way, We, widebody, World, year, years

Montréal-Trudeau Airport awarded prestigious 4-Star rating

April 18, 2019 by Forimmediaterelease

Montréal-Trudeau Airport (YUL) has for the first time been awarded a prestigious 4-Star rating under the Skytrax World Airport Star Rating program, joining the ranks of other major world airports. The results obtained from this ranking, considered a benchmark in the global airport industry, stem from an audit conducted last March.

This fourth star recognizes the major investments made in recent years to modernize the airport’s infrastructure and achieve the highest industry standards, as well as employee efforts to enhance the passenger experience day after day.

“In 2018, Aéroports de Montréal challenged itself to obtain a 4-Star Skytrax rating for the YUL site,” said Philippe Rainville, President and CEO of Aéroports de Montréal. “After pushing our limits and raising the bar to improve customer experience, we learned today that the challenge has been successfully met. ADM is extremely proud of the dedication and excellent work done by all employees at the airport and in the airport community.”

In the past year, many initiatives have been put in place to enhance the passenger experience and the fluidity of processes, as well as to optimize terminal maintenance. YUL now has a new team of ambassadors serving passengers, technology-based control and monitoring processes to ensure the cleanliness of facilities, self-service baggage check-in kiosks, and a fifth baggage carousel in the international zone.

The “World Airport Star Rating,” created in 2000, is recognized in the industry as a global benchmark for airport standards. Ratings range from 1 Star to the most prestigious 5-Star rating. Skytrax specializes in ranking international airline organizations and advises airlines and airports around the world on ways to improve the quality of service delivery and facility management.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, around the world, audit, Aviation News, aviation-website, baggage, bar, based, Benchmark, Breaking Travel News, Canada Travel News, CEO, challenge, check, check-in, cleanliness, community, control, created, customer, Customer Experience, day, delivery, efforts, employee, employees, Excellent, experience, facilities, facility, first, free, Global, highest, improve, in, Industry, infrastructure, initiatives, International, international airline, International Travel News, investments, joining, kiosks, last, limits, maintenance, major, management, march, met, modernize, monitoring, most, New, News articles, organizations, passenger, passengers, past, Philippe, Philippe Rainville, Place, president, president and CEO, prestigious, processes, program, proud, quality, quality of service, range, ranking, rating, ratings, recent, recognizes, results, s, said, self-service, service, serving, site, Skytrax, Skytrax rating, Skytrax World Airport Star Rating, standards, Star, STEM, successfully, team, Technology, terminal, The World, time, to, today, tourism, Transportation News, Travel Award News, Travel Destination News, Travelwire News, Trudeau, ways, We, work, World, World News, year, years, YUL

SriLankan Airlines’ new plan to be like Emirates

April 16, 2019 by Forimmediaterelease

In a bid to turn the loss making airline into a profitable venture, SriLankan Airlines has come up with a five-year strategic plan. Part of the plan will see them emulating industry leader Emirates, with a new hub and spoke network model.

In a statement SriLankan Airlines said:

“SriLankan Airlines has formulated a new five-year Strategic Business Plan for the period 2019-24 with the objective of transforming itself into a financially viable organization airline group with high brand visibility and a global reputation for excellence,”

They went on to say that the national carrier had an ‘enormous contribution’ to make to the GDP of Sri Lanka, including import, export and tourism.

What is SriLankan Airlines planning?

Their latest five year strategic business plan includes major development of the Colombo hub to make it a key connecting point for a variety of markets. SriLankan are targeting passengers connecting through Africa, Asia and the Middle East, in a bid to grow as big as rival airline Emirates.

As a member of Oneworld, SriLankan are hoping to leverage their membership to develop their network for the future. In contrast to their current point to point model, they plan to work on more of a hub and spoke model to develop new opportunities.

The plan is to be presented to the Government of Sri Lanka for approval shortly.

New routes and fleet

Currently, SriLankan Airlines operate with a fleet of 27 Airbus aircraft. Specifically, these are 13 A320 family aircraft and 14 A330s. As part of the five year plan, the carrier intends to select new fleet inclusions which match the requirement of their developing route network. They have also said they want to reconfigure their existing fleet to offer an enhanced business class service.

Already, the airline has announced a fifth weekly service between Colombo and Tokyo from July onwards, using its Airbus A330-300s. If the plan is formalized by the government, we expect to see many more new route announcements over the coming weeks.

As well as routes and fleet, the plan specifies that it will:

  • Enhance the customer experience by improving customer-centricity throughout the airline
  • Adopt best practices to improve productivity
  • Grow online sales to reach a wider market in a more cost effective manner
  • Improve employee engagement
  • Implement a competitive cost structure through a greater cost consciousness throughout the company

The plan is being headed up by Group Chief Executive Officer Vipula Gunatilleka, who was appointed to the airline in mid-2018. Prior to joining SriLankan, Gunatilleka was a board member and CFO of TAAG Angola. There, he worked closely with Emirates while they were managing TAAG, so no doubt knows his hub and spoke business very well already.

A loss-making airline

The airline is undergoing a major shakeup with a view to turning a profit. Over the last nine months, the carrier’s net loss more than doubled to a total loss of $135m. It is hoped that the five year strategic plan being tabled today will transform the airline by 2024.

 

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, Angola, announced, announcements, appointed, approval, Asia, Aviation News, aviation-website, best, best practices, bid, big, board, brand, Business, business class, business plan, carrier, CFO, chief, chief executive, chief executive officer, class, Colombo, come, coming, company, competitive, connecting, consciousness, contribution, cost, current, currently, customer, Customer Experience, development, doubt, East, Emirates, employee, engagement, excellence, executive, existing, expect, experience, export, Family, Family aircraft, fleet, future, GDP, Global, government, greater, Group, Group Chief Executive Officer, grow, high, hub, import, improve, in, includes, including, Industry, IT, joining, key, Lanka, last, LATEST, leader, like, loss, major, Make, Managing, Market, markets, match, member, membership, Middle, Middle East, model, months, national, national carrier, nbsp, net, net loss, network, New, new fleet, new plan, new route, new routes, News articles, offer, officer, Oneworld, online, operate, opportunities, organization, over, passengers, period, plan, planning, practices, productivity, profit, profitable, reputation, rival, route, route network, routes, s, said, Sales, see, service, Sri, Sri Lanka, Sri Lanka travel news, Sri Lankan, Srilanka, SriLankan, SriLankan Airlines, statement, strategic, strategic plan, structure, TAAG, targeting, The National, through, to, TO BE, today, Tokyo, total, tourism, transform, Transportation News, Travel Destination News, Travelwire News, turn, UAE travel news, up, using, variety, venture, view, We, weekly, weeks, went, were, WHO, work, worked, year

Driving in the 10 most-visited cities in Mauritius

April 12, 2019 by Forimmediaterelease

While there are many ways to get around Mauritius, car rentals remain a popular option. From visits to quant villages to coastal drives, to visiting cultural attractions and, of course, shopping, getting there by car is the most convenient way to enjoy a trip to Mauritius on your own time.

Pingouin Car Rental is a top car rental company based out of SSR International Airport, making it convenient to hop off the plane and into your car.

At Pingouin Car Rental, customer experience is top priority, and the cost of rental will make your pocketbook very happy. Imagine driving a Mini Cooper, BMW or Kia Sportage around the island, and there’s much more to choose from. And with Pingouin Car Rental, rental is conveniently done online via secured payment processing. Watch how easy it is to rent a car at the airport with Pingouin Car Rental.

Aerial View S.S.R int. Airport

Listen to what customer Richard Mattison has to say about his experience: “I have booked a car online will full payment. On arrival, i had only to present my voucher and the excess amount was blocked. Within three minutes, i was already on my way to my hotel. I advise everyone to pay the 100% online for a swift car delivery. The agents are professional and very responsive. I will not hesitate to book again with Pingouin Car Rental.”

So, get ready to explore Mauritius on your next holiday – it is an island of plenty: plenty of gorgeous beaches, cultural attractions, nature walks, and shopping centers. If you’re visiting on a leisurely vacation, you may want to spend some time exploring at least a few of the island’s ten most visited cities by car.

Plaine Magnien City

Holiday Inn Hotel at Plaine Magnien

Located in southeast Mauritius, Plaine Magnien is a quaint village and home to Mauritius’ only airport: SSR International Airport.

When you arrive on the island, you will first set foot in Plaine Magnien. And this is where we will be waiting for you with the car of your choice that you can drive to your hotel.

With Pingouin Car Rental, you can just check-in online and prepay your rental. They have a pretty large range of rental vehicles, so you can choose one you’re most familiar and comfortable driving. In case of assistance, our 24/7 support team is here for you.

Although there is not much to do in Plaine Magnien, it is of strategic importance. If you’re planning to stay a day or two here, you can visit Tamarind Falls or popular attractions near the village, such as Flic En Flac Beach, Pamplemousses Botanical Garden, La Plantation De Saint Aubin and Caudan Waterfront.

Île aux Cerfs City

Ile aux Cerfs

Île aux Cerfs or Deer Island is a privately-owned island near the island’s east coast. It lies off Trou d’Eau Douce, Mauritius’ largest lagoon and is made of nearly 100 hectares of land.

While its name pays homage to the deer herds that used to inhabit the island, their numbers have decreased and today, visitors and locals come here for wonderful beach experiences.

Relax at a white, sandy beach or indulge in water sports, which range from water skiing to riding in glass bottom or banana boats. Snorkelling is also a popular activity at the beautiful coral reef teeming with rich marine life. If you’re a golfing enthusiast, you can tee off at the island’s 18-hole golf course offering splendid views of the lagoon and emerald waters of the Indian Ocean. After you have worked

up an appetite, stop by at one of the many diverse restaurants, although we recommend trying one that features the local cuisine on its menu.

Blue Bay City

Ile aux des Cocos Island

For stunning scenery and untouched landscapes, visit Blue Bay, a listed Marine Park well-known for its coral beds and amazing marine life.

Make time for a snorkelling adventure on this little bay: you will be amazed at the fuchsia mushroom corals crowning sea beds, and shoals of convict shoalfish, Moorish idols, damselfish and Parrotfish.

Note that the western area of the beach has the richest coral life.  If you’re looking for a budget 3-stars apartmentin Blue-Bay, we highly recommend Pingouinvillas for your stay.  It is only 8 minutes drive from the SSR Int. Airport.  This place is convenient mainly if you have to catch a flight early morning due to its proximity with the airport.

Bagatelle City

Bagatelle Mall

The famous Bagatelle Mall is thronged by tourists and locals alike. Why? The mall has 155 stores and offers the widest selection of specialty stores in Mauritius.

If you intend to shop till you drop, spare some of your time to exploring the brands on offer at the mall and tuck into a delicious treat at its huge food court.

Belle Mare City

Belle Mare Plage Beach

Belle Mare is one of the island’s most picturesque talcum sand beaches. Its water flows along the island’s east coast, which is a less developed tourist area in the region. The blue waters of the 400-meter-long beach sparkle against a backdrop of palm trees and caress soft white sand.  It is a nice area for a picnic, with filao trees offering generous shade and fisherman dropping anchor on weekends.

Grand Bay City

Grand Bay Lagoon

The seaside village of Grand Bay (also known as Grand Baie) is located to the island’s north.

It is a popular resort town whose beaches, nightlife and shopping beckon tourists in large numbers. You can enjoy sailing water skiing wind surfing, deep sea fishing or boat excursions to the northern islands.

Shop at local shops that have been in existence for half a century or visit the area’s modern shopping centres. At nightfall, Grand Bay’s bars and night clubs come alive. If travelling with kids, stop by at the local aquarium where you and yours can feed fish and watch sharks.

Trou aux biche City

Trou aux Biches Sandy Beach

Located on the northern coast of Mauritius, the town of Trou aux biche is home to a beach by the same name, which is a famous spot for sunset watching. World Travel Group has rated the beach as one of Mauritius’ most beautiful.

Several tourist resorts and hotels line the beach, although they don’t interfere with the suburban village-like feel. While you’re here, you can visit the island’s largest Hindu temple, play a few rounds at a local golf course and check out the Mauritius Aquarium mentioned above.

Port Louis City

Port Louis Harbour View

Port Louis is Mauritius’ capital city and home to many cultural attractions. Visit Blue Penny Museum to see the world’s first colonial stamp. Boast about seeing an ancient dodo skeleton at the Natural History Museum. Learn about the island’s religious diversity at a local church, Indian temples, Chinese places of worship and mosques. Take a stroll up Signal Mountain to marvel at the cityscape at sunset.

Tamarin City

Tamarin Crystal Islet

Located on the west coast of Mauritius, Tamarin is home to the Tamarin Bay, a popular surfing spot. It is also a dolphin spotting area, with many boat companies offering trips to watch and swim with dolphins in the mornings. The salt pans of Tamarin are a sought-after attraction – it is the only place on the island that continues producing salt in the traditional, artisanal way, continuing a heritage dating over 200 years. As you drive around, you will see how locals harvest salt, which feeds all of Mauritius.

Le Morne City

Le Morne Brabant Mountain Aerial View

Depending on your individual interests, the village of Le Morne can be the place where you engage in a surfing adventure or one where you relax at a white sandy beach or tee off at a golf course. The One Eye surf spot at Le Morne is world-famous among the surfing community. It is so called because of its fast left tube that traces the shape of an eye before breaking on the shallow reef.

Logo sign Pingouin Car on Hyundai 120

In this artcle, we have highlighted the uniqueness and main features of the 10 most-visited cities in Mauritius. So, next time you’re visiting Mauritius Island, get this guide in hand and you know what is the best way to rent a car in Mauritius once you get out of the airport.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: ancient, and, aquarium, area, arrival, assistance, attraction, attractions, backdrop, banana, bars, based, Bay, beach, beaches, beautiful, beds, best, BMW, boat, boats, book, booked, brands, breaking, Breaking Travel News, budget, capital, capital city, caption, car, Car Rental, Car Rental News, Car Rentals, case, catch, Centers, Centres, Century, check, check out, check-in, Chinese, choice, church, cities, city, clubs, coast, Coastal, COCOS, colonial, come, community, companies, company, continues, convenient, coral, coral reef, corals, cost, course, court, cuisine, cultural, customer, Customer Experience, day, decreased, deer, Delicious, delivery, diversity, dolphin, dolphins, drive, driving, drop, due, early, East, east coast, EN, excess, excursions, experience, experiences, explore, falls, famous, Features,, feed, first, FISH, fishing, flight, food, food court, foot, full, Garden, generous, getting, glass, golf, golf course, golfing, gorgeous, Grand, grand baie, Group, guide, half, hand, Harbour, harvest, heritage, hindu, history, hole, holiday, Holiday Inn, home, hotel, Hotels, ID, Imagine, importance, in, Indian, Indian Ocean, individual, inn, Inn hotel, International, International Airport, island, islands, IT, just, kids, known, LA, Land, Landscapes, largest, learn, less, lies, life, like, line, Listen, local, locals, logo, Long Beach, looking, Main, Make, mall, marine, marine life, marvel, Mauritius, Mauritius Island, Mauritius travel news, May, menu, Mini, minutes, modern, most, most beautiful, most visited, mountain, museum, name, natural, Natural History Museum, nature, nearly, News articles, Nice, night, nightlife, North, Northern, note, numbers, ocean, offer, offering, offers, on arrival, online, only, option, out, over, park, pay, payment, Pingouin Car Rental, Place, places, Plaine Magnien, planning, plantation, play, popular, port, port louis, present, priority, professional, range, ready, recommend, reef, region, relax, religious, rent, rental, rentals, resort, resorts, resorts and hotels, restaurants, rich, richest, s, S.S.R, sailing, Saint, salt, sand, sandy, scenery, sea, see, seeing, selection, Set, sharks, Shop, shopping, shopping centers, shops, sign, skeleton, skiing, Southeast, sports, stamp, Stars, stay, stop, stores, strategic, support, surf, surfing, Swift, team, temple, temples, The Island, The Region, The World, time, to, TO DO, today, top, tourist, tourist area, tourists, town, traditional, Transportation News, Travel, Travelling, Travelwire News, treat, trees, trip, trips, trying, up, used, vacation, view, views, village, villages, visit, visited, visiting, visitors, visits, water, water sports, waterfront, waters, way, ways, We, West, West Coast, Western, white, Why, wind, worked, World, world travel, years

United Airlines Chief Digital Officer named one of 2019 Top 50 Most Powerful Women in Technology

April 11, 2019 by Forimmediaterelease

Today, United Airlines Executive Vice President and Chief Digital Officer, Linda Jojo, was recognized by the National Diversity Council as one of the 2019 Top 50 Most Powerful Women in Technology. This prestigious list recognizes women who are shaping the future of technology with their insight and leadership. Jojo is the only airline executive to receive this award.

Since joining United in 2014, Jojo has played a critical role in differentiating the company’s operations and customer experience by using innovative data analytics, digital products and e-commerce. Under her leadership, United has issued over 60,000 mobile devices to its pilots, flight attendants, gate agents and technicians to increase mobility and arm employees with real-time data in order to provide more personal and caring service to its customers while improving the airline’s operation. Her team has also recently redesigned united.com and released a new, upgraded mobile app to provide intuitive assistance along every step of their journey. These enhancements have maintained United’s status as the number one downloaded app in the industry and delivered accelerative revenue growth through digital channels.

“The entire United family is incredibly proud of Linda for being recognized as one of the Top 50 Most Powerful Women in Technology,” said United’s Chief Executive Officer, Oscar Munoz. “This award is a true testament to her outstanding leadership abilities and the impact she is making not only at United, but across the corporate landscape. She has accomplished a lot in her time at United, and I look forward to all she and her team will do in the future as our airline continues to grow and excel.”

Jojo was selected for the 2019 Top 50 Most Powerful Women in Technology Award based on the following criteria:

• Top leader in her organization and profession
• Directly contributes to business growth or strategic direction of the organization
• Effective role model who inspires other women and is active in mentoring
• Operates with the highest integrity and ethical behavior
• Demonstrates a commitment to corporate citizenship

In addition to her work at United, Jojo is passionate about preparing young people for careers in Science, Technology, Engineering and Math (STEM). She is vice chair of the Board of Trustees of the Adler Planetarium in Chicago, an organization with a mission to connect young people to STEM fields through exploration of space and the stars. She is also a member of the Rensselaer Polytechnic Institute board of trustees. Jojo holds a bachelor’s degree in computer science and a master’s degree in industrial engineering from Rensselaer Polytechnic Institute.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: American Travel News, and, App, assistance, Aviation News, aviation-website, award, Bachelor, based, behavior, board, Breaking Travel News, Business, business growth, chair, channels, Chicago, chief, chief executive, chief executive officer, citizenship, commerce, commitment, company, Computer, connect, continues, contributes, corporate, Corporate News, council, criteria, critical, customer, Customer Experience, customers, Data, data analytics, delivered, devices, digital, direction, directly, diversity, e-commerce, employees, Engineering, enhancements, ethical, ExCeL, executive, Executive Vice, Executive Vice President, experience, exploration, Family, flight, flight attendants, following, Forward, free, future, Gate, grow, Growth, highest, impact, in, increase, industrial, Industry, innovative, insight, Institute, issued, joining, journey, landscape, leader, leadership, list, LOT, Master, member, mission, mobile, mobile app, mobile devices, model, most, named, national, New, News articles, number, number one, officer, only, operation, operations, order, organization, outstanding, over, People, People in Travel, personal, pilots, Powerful, Powerful Women, president, prestigious, products, proud, real, receive, recognizes, redesigned, released, Rensselaer Polytechnic Institute, Revenue, revenue growth, role, s, said, science, selected, service, space, Stars, status, STEM, strategic, team, technicians, Technology, Technology Award, The National, through, time, to, today, top, top 50, Transportation News, Travel Award News, Travelwire News, United, United Airlines, using, vice, vice chair, vice president, WHO, women, work, young

Agoda appoints new Chief Marketing Officer

March 29, 2019 by Forimmediaterelease

 

Agoda, one of the world’s fastest growing digital travel companies, today announced the appointment of Ittai Chorev as its Chief Marketing Officer. Chorev, previously Vice President of Marketing at Agoda, will now oversee all of Agoda’s global marketing functions as part of his expanded portfolio, including performance marketing (SEM/PPC, MSE, display), CRM, pricing and loyalty, brand marketing and consumer public relations.

“Ittai’s appointment as CMO reinforces our commitment to innovating the way people travel and using technology to enhance the overall customer experience,” said John Brown, CEO & President, Agoda. “Ittai has deep expertise in scientific marketing and as CMO his approach will be to apply that same scientific, measurable vigor across the marketing disciplines to help continue Agoda’s growth in both our core Asia markets and beyond.”

Prior to his role at Agoda, Chorev was the co-founder of Qlika, a startup specializing in online marketing optimization, which was acquired by Booking Holdings Inc. in 2014. He subsequently joined Agoda and held several roles leading teams including data science and PPC.

“At Agoda, we have been hugely successful in how we have used technology to optimize our marketing offer and drive real business results. It’s exciting to work for an organization that is willing to take risks and innovate, and I am looking forward to extending these learnings across our marketing channels in Agoda to continue this success.  Only by constantly testing and refining we will continue to stay ahead of our competition and achieve our global growth ambitions,” said Chorev.

Chorev graduated summa cum laude from Hebrew University of Jerusalem with Master of Science degree in Mathematics and holds a Bachelor of Science degree in Mathematics and Physics. He is also a graduate of the prestigious Talpiot program of the Israel Defense Forces.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: amp, and, announced, apply, appointment, appoints, Asia, Bachelor, Booking, Booking Holdings, brand, brand marketing, Breaking Travel News, brown, Business, CEO, channels, chief, chief marketing officer, Chorev, CMO, co-founder, commitment, companies, competition, continue, customer, Customer Experience, Data, defense, digital, display, drive, expanded, experience, expertise, extending, Forces, Forward, founder, Global, global growth, graduate, Growth, Hebrew University, held, help, Hospitality News, Hotel Travel News, in, Inc, including, Israel, IT, Jerusalem, John, leading, looking, loyalty, Marketing, Marketing Officer, markets, Mathematics, nbsp, New, News articles, offer, officer, online, online marketing, only, organization, oversee, People, People in Travel, performance, portfolio, president, prestigious, pricing, program, public, Public Relations, real, relations, results, risks, role, s, said, science, SEM, Singapore travel news, stay, success, successful, teams, Technology, testing, The World, to, today, Travel, travel companies, Travel Destination News, Travelwire News, university, used, using, vice president, way, We, work, World

United: Top-ranked LGBTQ airline

March 29, 2019 by Forimmediaterelease

United Airlines today announced that for the eighth consecutive year, it has received a perfect score of 100 percent on the 2019 Corporate Equality Index (CEI), a premier benchmarking survey and report on corporate policies and practices related to LGBTQ workplace equality, administered by the Human Rights Campaign (HRC) Foundation.

“United is proud to receive this recognition as it speaks to our focus on building a more inclusive and caring workplace and customer experience,” said Human Resources and Labor Relations Executive Vice President Kate Gebo. “We believe that advocating for inclusion is at the heart of connecting people and uniting the world, and United is determined to continue working with organizations such as the Human Rights Campaign to help champion LGBTQ inclusion.”

“The top-scoring companies on this year’s CEI are not only establishing policies that affirm and include employees here in the United States, they are applying these policies to their global operations and impacting millions of people beyond our shores,” said HRC President Chad Griffin.

The 2019 CEI evaluates LGBTQ-related policies and practices including non-discrimination workplace protections, domestic partner benefits, transgender-inclusive health care benefits, competency programs and public engagement with the LGBTQ community. United’s efforts in satisfying all of the CEI’s criteria results in a 100 percent score and the designation as a Best Place to Work for LGBTQ Equality.

United has worked with the Human Rights Campaign on its training initiatives including teaching employees about preferred pronouns and the persistence of gender norms and other steps to make United an inclusive space for both customers and employees. The airline’s latest efforts include developing comprehensive training modules and exercises to continue employee education on how to be a better ally in both the workplace and to customers. Over the past year, United has also opened more LGBTQ Business Resource Groups across the country, reaching more employees.

This recognition follows the airline’s recent announcement that United became the first U.S. airline to offer non-binary gender options throughout all booking channels in addition to providing the option to select the title “Mx.” during booking and in a MileagePlus customer profile. United customers and employees have the option to identify themselves as M(male), F(female), U(undisclosed) or X(unspecified), corresponding with what is indicated on their passports or identification.

Alongside partner organizations, customers and employees, United will continue working to build the world’s most inclusive airline. For more information on United’s commitment to diversity and inclusion, click here.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. In addition to today’s announcement, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United’s DIRECTV-enabled planes this year.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, announced, announcement, App, applying, Aviation News, aviation-website, benefit, benefits, best, better, Booking, Breaking Travel News, build, building, Business, campaign, carrier, CEI, Chad, champion, channels, Click, commitment, community, companies, connecting, continue, corporate, country, criteria, customer, Customer Experience, customers, day, DIRECTV, discrimination, diversity, dollar, domestic, Education, efforts, employee, employees, engagement, entertainment, Equality, Equality Index, executive, Executive Vice President, expected, experience, female, first, flight, fly by, foundation, free, Gender, Global, global operations, groups, HEALTH, health care, heart, help, Human, human resources, human rights, Human Rights Campaign, in, including, inclusive, index, Industry, inflight, inflight entertainment, information, initiatives, Investment, IT, labor, LATEST, LGBTQ, looking, M, Make, Male, MileagePlus, million, million people, millions, most, multimillion, News articles, Non, offer, offering, only, opened, operations, option, options, organizations, over, partner, passenger, passports, past, People, percent, Place, planes, policies, practices, Preferred, premier, president, Profile, programs, proud, public, ranked, receive, received, recent, recognition, related, relations, released, report, resource, resources, results, rights, s, said, scoring, seat, seats, service, space, states, survey, teaching, the United States, The World, title, to, TO BE, today, top, training, Transgender, Transportation News, Travelwire News, United, United Airlines, United customers, United States, vice president, We, work, worked, working, World, x, year

Bots, A.I, wearables and VR to create billion-dollar savings in the tourism industry

March 20, 2019 by Forimmediaterelease

The impact of disruptive technologies on the tourism industry is set to create multi-billion dollar savings through the use of IoT, robotics, artificial intelligence (A.I), Virtual Reality (VR) and wearable technology according to data published ahead of Arabian Travel Market (ATM) 2019, which takes place at Dubai World Trade Centre from 28 April – 1 May 2019.

The latest research from Colliers International, in partnership with ATM 2019, reveals that in addition to vast cost savings, the customer experience is set to be more streamlined with travel set to become better, smoother and more personalised with travel bookings on VR platforms, AI chatbots guiding customers through the booking process and IOT providing internet based inter-connectivity between everyday devices.

Danielle Curtis, Exhibition Director ME, Arabian Travel Market, said: “Technology, and the use of technology, is evolving every day. The tourism industry is at the very forefront of tech innovation with companies investing huge sums of money to improve the customer journey and experience.

“Airports and airlines accounted for US$30 billion of investment in IT in 2018, however this will be offset by the implementation of technology that will see fuel savings alone top US$30 billion in the next 15 years.

“We’ve seen incredible developments in recent years, SITA, the multinational tech company to the air transport industry for example, is using robots to check travelers onto flights and to transport their luggage, while, although in the infancy stage, robots have been used in some hotels to welcome guests and show them to their room.”

ATM 2019 has adopted cutting-edge technology and innovation as its main theme and this will be integrated across all show verticals and activities, including focused seminar sessions.

Running throughout the event, professionals from across the industry spectrum will discuss the ongoing unprecedented digital disruption, and the emergence of innovative technologies that will fundamentally alter the way in which the hospitality industry operates in the region.

Discussing the defining evolutions of hospitality technology, the Travel Tech Show will return to ATM 2019 with 45 dedicated international exhibitors and an influential agenda of discussion and debate in the Travel Tech Theatre – sponsored by Sabre Corporation.

Launching this year will be the inaugural Arabian Travel Week, an umbrella brand which comprises four co-located shows: ATM 2019; CONNECT Middle East, India and Africa – a new route development forum, ILTM Arabia and new consumer-led event – ATM Holiday Shopper.

Curtis said: “The success of both ATM and ILTM Arabia has provided us with the platform to not only introduce two new events for 2019 – but to create a travel week which encompasses the Middle East’s inbound and outbound markets for general leisure tourism and luxury travel as well as providing a dedicated networking forum, CONNECT  Middle East India & Africa 2019 for the region’s top airline specialists, aviation authorities, tourism boards, airports and tour operators.”

Another debutant this year is the Arabia China Tourism Forum at ATM which takes place on the Global Stage on Sunday 28th April. With China set to account for a quarter of international tourism by 2030, an expert panel will discuss how destinations around the world can capitalise on this growth. The forum will also include a 30-minute networking session with over 80 Chinese buyers.

Once again, we are delighted to be working with our partners UNWTO and welcoming back the UNWTO Ministers Summit which will also take place on the Global Stage on Sunday 28th April.

Other Global Stage highlights will include a focused seminar on Saudi Arabia’s tourism potential, the Global Halal Tourism Summit and the debut ATM Hotel Industry Summit which will host various expert panels to debate and provide an insight on the latest hotel developments and innovative digital infrastructure shaping the future of the hospitality sector.

Following a successful launch last year, the second edition of ATM Student Conference – ‘Career in Travel’ will return on the final day of ATM. This programme allows students and graduates to listen to a range of guest speakers and travel industry leaders. It will also help provide a greater understanding of the industry and potential career paths.

As well as the ultra-innovative Travel Tech Show at ATM, other features returning to the show repertoire this year include the Digital Influencers and Buyers’ Speed Networking Events which will feature 20 Chinese buyers for the first time, the ATM Best Stand Awards and the Travel Agents Academy.

ATM, considered by industry professionals as a barometer for the Middle East and North Africa tourism sector, welcomed over 39,000 people to its 2018 event, showcasing the largest exhibition in the history of the show, with hotels comprising 20% of the floor area.

For more information on Arabian Travel Market 2019, please log on to:  https://arabiantravelmarket.wtm.com/.

 

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: amp, and, April, arabia, Arabian, Arabian Travel Market, Arabian Travel Week, area, around the world, ATM, authorities, aviation, Awards, barometer, based, best, better, billion, boards, Booking, bookings, brand, Breaking Travel News, buyers, Career, Centre, check, China, China Tourism, Chinese, chinese buyers, Colliers, companies, company, conference, connect, connectivity, Corporation, cost, cost savings, create, customer, Customer Experience, customers, cutting, Data, day, debate, debut, Destinations, development, developments, devices, digital, director, Discuss, discussion, disruption, dollar, Dubai, Dubai World, East, Edge, edition, Educational Travel News, event, Events, everyday, exhibition, exhibitors, experience, expert, Feature, Features,, first, flights, floor, following, forum, fuel, fuel savings, future, general, Global, Global Stage, greater, Growth, guests, halal, help, history, holiday, hospitality, hospitality industry, hospitality sector, host, hotel, hotel industry, Hotels, ILTM, ILTM Arabia, impact, implementation, improve, in, inaugural, inbound, including, India, Industry, industry leaders, industry summit, information, infrastructure, innovation, innovative, insight, integrated, intelligence, Inter, International, international tourism, International Travel News, Internet, introduce, Investing, Investment, IoT, IT, journey, largest, last, LATEST, launch, launching, leaders, LED, Leisure, leisure tourism, Listen, LOG ON, luggage, Luxury, Luxury travel, Market, markets, May, meetings.travel, MICE Industry News, Middle, Middle East, Middle East and North Africa, Middle East India, ministers, Ministers Summit, money, nbsp, networking, New, new events, new route, News articles, North, North Africa, offset, ongoing, only, operators, outbound, outbound markets, over, panel, partners, partnership, paths, People, Place, platform, platforms, potential, professionals, Programme, published, quarter, reality, recent, region, research, return, room, route, route development, running, s, Sabre, Sabre Corporation, said, Saudi, Saudi Arabia. (, savings, second, sector, see, seminar, sessions, show, showcasing, shows, SITA, speakers, specialists, Speed Networking, Student, students, success, successful, summit, tech, Technology, technology and innovation, The Region, The World, theatre, theme, through, time, to, TO BE, top, tour, Tour Operators, tourism, tourism boards, Tourism Forum, Tourism Industry, tourism potential, tourism sector, tourism summit, Trade, transport, Travel, travel agents, travel bookings, Travel Destination News, Travel Industry, travel market, travel tech show, Travel Tech Theatre, Travel Week, travelers, Travelwire News, UAE travel news, ultra, UNWTO, US, use, used, using, virtual, VR, way, We, week, welcome, welcomed, welcoming, working, World, WTM, year, years

International Happiness Day: How Abu Dhabi Airports celebrates

March 20, 2019 by Forimmediaterelease

In celebration of International Happiness Day on March 20, Abu Dhabi Airports has announced the results of the Abu Dhabi Airport’s “happiness index” for 2018. The company’s happiness indicator revealed that 82% of passengers were happy with their experience at Abu Dhabi International Airport (AUH) last year. In addition, 89% of passengers reported their happiness with the airport’s services in March 2018, and 88% in October 2018, which are exceptionally high monthly figures for an international aviation hub.

Abu Dhabi Airports also measures its customers’ satisfaction through its implementation of the Airports Council International’s (ACI) Airports Service Quality (ASQ) survey program since 2006. The company officially started measuring happiness in October 2017 with the implementation of the Interactive Feedback system and additional surveys, where both results are combined and averaged with the aim of achieving a passenger happiness rate of more than 75% by 2019.

Abu Dhabi Airports records the happiness of its customers by requesting their input at feedback mounts installed throughout Terminals 1 and 3 at AUH, in addition to conducting monthly surveys in the terminals. Both the feedback mounts and surveys ask passersby if they are happy or unhappy with their overall experience at the airport.

Bryan Thompson, CEO of Abu Dhabi Airports, said: “Providing our customers and passengers with an exciting experience and making sure they are happy with our services and their overall travel experience is among our foremost priorities. We continue to launch initiatives to ensure the happiness and comfort of our passengers and staff, as this is an important part of our commitment to excellence and forms a part of our vision of becoming the world’s leading airports group.”

Abu Dhabi Airports is committed to enhancing its customer experience by celebrating national holidays, providing travellers with special services and the opportunity to win prizes, and making available exceptional offers at its retail and food and beverage outlets. Furthermore, the company launched last year its Customer Happiness Ambassador Program designed to showcase Abu Dhabi’s unique brand of Arabian Hospitality.

In addition, Abu Dhabi Airports continues to ensure a seamless travel experience through the provision of premium and exclusive services such as ultra-fast Super-Fi internet access, remote check-in, and U.S. Customs and Border Protection pre-clearance services, available exclusively in the region at Abu Dhabi International Airport.

Travel News | eTurboNews

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release Tagged With: and, announced, Arabian, AUH, aviation, beverage, border, brand, Breaking Travel News, celebrates, celebration, CEO, check, check-in, clearance, comfort, commitment, company, continue, continues, Corporate News, council, customer, Customer Experience, customers, customs, Customs and Border Protection, day, designed, Dhabi, Dhabi Airports, Dhabis, enhancing, excellence, exclusive, experience, figures, food, forms, Group, happiness, high, holidays, hospitality, hub, implementation, important, in, index, initiatives, interactive, International, International Airport, international aviation, International Happiness Day, Internet, internet access, last, launch, launched, leading, march, measures, national, News articles, October, offers, opportunity, Outlets, passenger, passengers, Pre, premium, prizes, program, protection, quality, rate, records, region, remote, reported, results, retail, revealed, s, said, satisfaction, seamless, seamless travel, service, service quality, services, showcase, Special, staff, super, survey, system, terminals, The Region, The World, Thompson, through, to, Tourism Investment News, Transportation News, Travel, travel experience, travellers, UAE travel news, ultra, unhappy, unique, vision, We, were, win, World, year

Heathrow extends its relationship with Acxiom

November 6, 2018 by Newswire

London, October 23, 2018 – Acxiom announces that Heathrow has signed a multi-year extension to its current working relationship, expanding the provision of strategy, data, and analytical services, underpinned by the ‘Connected Spaces’ person-engagement platform, to Europe’s busiest airport.

The Acxiom services allow Heathrow to use customer data to understand and react to customer events and actions in real-time. It streamlines and enhances the customer experience from booking to departure gate, and every point in between. The solution unites information in a privacy compliant way from sources across the enterprise, such as Heathrow Boutique, Heathrow Rewards, Official Heathrow Parking, Heathrow Express and in-terminal service messaging, to create a uniquely relevant and responsive communications service for as many passengers as possible.

Marking the latest development in a relationship that has lasted for well over a decade, the Heathrow/Acxiom partnership has its foundations in ethically used, person-level data, ensuring that everything is based on the most important thing to the airport, its passengers.

The Acxiom/Heathrow relationship includes Acxiom’s professional services teams, who support Heathrow in its passenger engagement strategy, customer journey planning, campaign execution services, data analytics, and data distribution services. The expansion of this successful partnership ensures that customer data is the driving force behind Heathrow’s customer-centric ambitions, developing truly omni-channel experiences for passengers.

This follows Acxiom’s recent achievement of ‘Specialized Partner’ status with Adobe. The accreditation places Acxiom in an elite category within the Adobe Partner ecosystem.

Commenting on the extension, Kylie Andrews, Head of eBusiness and CRM of Heathrow, said, “Over 78 million passengers travel through Heathrow on an annual basis and we have a vision to enhance their experience, from the comfort of their sofa before they leave home, all the way to their destination. The services Acxiom provides to us are fundamental to this vision.”

Christian Peck, UK Managing Director at Acxiom, said, “Heathrow is a true leader in delivering a modern, data-driven customer experience. We’re proud to continue and expand our strategic relationship with them.”

Jason Skelton, Account Director at Acxiom, adds, “Understanding individual traveller’s needs from the second they engage with Heathrow through to the moment their plane takes off and then when they come back again is a mammoth undertaking for an organisation of Heathrow’s scale. Our solution makes a real difference to Heathrow’s customers, constantly working to turn passenger insights into better experiences and by doing so it has already increased average known-customer spend during their time in the airport by 23%.”

About Acxiom

Acxiom provides the data and technology foundation for the world’s best marketers. We enable people-based marketing everywhere through a simple, open approach to connecting systems and data that drives seamless customer experiences and higher ROI. A leader in identity and ethical data use for nearly 50 years, Acxiom helps thousands of clients and partners around the globe work together to create a world where all marketing is relevant. Acxiom is a registered trademark of Acxiom LLC. For more information, visit Acxiom.co.uk

 

Share this:

  • Twitter
  • Facebook

Filed Under: Press Release, Travel & Tourism Tagged With: Customer Experience, Data Technology, Heathrow Airport, Marketing, Travel

Search




Recent Articles

  • New Board of Governance appointed for the Seychelles Tourism Academy
  • Minister Bartlett Laments Passing of Former Tourism Minister Francis Tulloch
  • Seychelles takes over Eastern Europe with market blitz
  • VOYAGERS TRAVEL COMPANY CREATES A PRICE ESTIMATOR TOOL FOR GALAPAGOS TRAVEL
  • Jamaica welcomes new charter service from Fort Lauderdale to Ocho Rios by Qcas Aero
  • Bartlett Calls for COVID-19 Recovery Strategy for Commonwealth Countries
  • Fraport Builds New Airfreight Warehouse at CargoCity South 
  • Joseph Calleja, World Famous Maltese Tenor, to Perform at the 25th Anniversary Concert in Malta, the Hidden Gem of the Mediterranean, With Special Guest Plácido Domingo July 26, 2022
  • Bahamas Tourist Office Kicks Off Summer Boating Flings
  • Seychelles scraps outdoor mask policy

Copyright © 2022 · Metro Pro on Genesis Framework · WordPress · Log in