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Jamaica’s Manual on Tourism Ethics hailed by international community

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Jamaica’s Manual on Tourism Ethics scheduled to be released at the end of the year, has been hailed as innovative and timely by the intentional tourism community. The manual forms part of the outcomes of the island wide security audit of hotels and attractions undertaken earlier this year.

“The issue of safety and security remains a critical component of any destination’s assurance to visitors. Jamaica, in its commitment to ensuring safety and security for all visitors and locals alike, reviewed security arrangements of all hotels and attractions with a view to creating a new architecture and the manual of tourism ethics will guide that,” said Minister Bartlett.

Minister Bartlett commissioned the security audit to ensure that the destination remains safe, secure and seamless for visitors and locals alike. The audit was carried out by the Tourism Product Development Company (TPDCo) with support from well-known international security expert Dr. Peter Tarlow.

Minister Bartlett highlighted the manual during his presentation yesterday as a key panellist on the World Travel Market (WTM) discussion on ‘Taking responsibility for Safety and Security’. Other panellists included German Porras, former Secretary of Tourism for Spain; John Amaratunga, Minister of Tourism Development, Wildlife and Christian Religious Affairs of Sri Lanka, Sethembiso Dlamini, COO and Acting CEO at South African Tourism; and Nikki White, Director of Destinations and Sustainability at ABTA.

The WTM is a major promotional platform for the JTB and features many Jamaican companies, creating the ideal opportunity to meet industry professionals and conduct business deals.

Minister Bartlett added that, “This will be a first of its kind manual that will help to guide security arrangements for the region. It will be a game changer in the area of safety and security in the industry.”

Whilst at WTM, Minister Bartlett will use the opportunity to increase in outbound travels from the UK, Northern Europe, Russia, Scandinavia and Nordic region to grow arrivals from these markets.

Minister Bartlett is expected to return to the island on November 8, 2019.

MEDIA CONTACT: Jamaica Ministry of Tourism, Corporate Communications, 64 Knutsford Boulevard, Kingston 5, Tel: 920-4926-30, Fax: 920-4944

Environmentally-focused experiences and education at IMEX America 2019

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In between meetings, networking and attending education sessions, attendees at IMEX America have opportunities to take care of themselves and to give back by improving the world.

Wednesday started bright and early with the annual #IMEXrun, a 5K race that drew more than 400 runners through a course in and around the Las Vegas strip (including inside the Planet Hollywood casino). The run is sponsored by Italian National Tourist Board – ENIT, CORT, Hilton and Maritz Global Events. Developed by VOQIN.

Back by popular demand, the Be Well Lounge offers Lee Papa’s Mindfulness Lounge™ to teach attendees about how to bring (or keep) mindfulness in their lives. According to PK Keiran, Butler Events, “Mindfulness is something we all need to do and embrace. I dragged people over to experience the joy of it. They had tears in their eyes because we’re all so busy we forget to take time for ourselves.” Deora Myers from the Trauma Center Association of America, also enjoyed the session. “It was such an enjoyable 20 minutes and I felt so relaxed that I came back again.”

Sustainability and smiles

At Sarah Routman’s Laughter Lab in the Inspiration Hub, sponsored by Maritz Global Events, attendees participated in interactive activities designed to use laughter to deal with stress, burnout and being overwhelmed. Emily Beck, a meeting planner with Genentech, said “The session provided plenty of positive energy. It’s a great networking activity and a useful break if you’ve been sitting down too long.”

“We’re on a mission to reduce waste significantly,” said Nalan, who led a “sustainability safari” – new for this year – through the show floor, covering the climate-friendly highlights. On the safari, one of many green education sessions at the show, attendees discovered the sustainability measures in place during the show from recycling initiatives and compostable products, to charitable initiatives and water-wise foods. Best practice case studies, sustainability superheroes and IMEX’s new sustainability pledge (with around 150 exhibitors signed up!) were showcased at the show floor’s IMEX-EIC Sustainability Village.

The sustainability safari was also a welcome way to clock up the miles as part of the Caesars Forum Walking Challenge by Heka Health. As of press time, all participants walked a total of three million steps.

IMEX America continues until September 12 in Las Vegas.

#IMEX19

eTN is a media partner for IMEX America.

IMEX America 2019: Mindfulness and sustainability are runaway successes this year
Running start to the day at IMEX 
IMEX America 2019: Mindfulness and sustainability are runaway successes this year
IMEX Group COO leads a “sustainability safari” 
IMEX America 2019: Mindfulness and sustainability are runaway successes this year

Being well at IMEX

IMEX AMERICA 2019

IMEX America 2019 is currently taking place September 10 – 12 at the Sands Expo® Convention Center preceded by Smart Monday, powered by MPI on September 9.

Exhibitor news can be found here.

For further press information, please visit us at the on-site press center (Upper Lobby, Level 2, Sands Expo® Convention Center) or contact:

Emma Blake (UK): [email protected]   

Norman Birnbach (US): [email protected]     

IMEX AMERICA 2020

IMEX America takes place in September again next year: September 15 – 17, 2020.

#IMEXcited. Why? Because IMEX America is celebrating its 10th birthday in 2020. More details to follow soon.

MEDIA CONTACTS: Emma Blake (UK): [email protected] ; Norman Birnbach (US): [email protected]ions.com     

African Tourism Board condemns violence against foreigners in South African cities

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Johannesburg, Capetown, and Pretoria are turning into a bloody and deadly battlefield of violent protests and looting. Tourists are caught in the crossfire taking cover in hotels, and widespread lootings and fires are closing down entire neighborhoods.

Police are arresting dozens of protesters and shots are being fired. A rampage against foreigners living in South Africa has been in developing. It began when a Nigerian drug dealer shot a South African taxi driver on Tuesday.  After this violence against foreigners has been spreading across to the urban centers across South Africa. Angry taxi drivers littered the streets with an array of objects. The atmosphere is tense and volatile.

South Africa has been hit by an outbreak of xenophobic violence in its biggest city, attracting criticism from other African nations while political and business leaders from at least 28 countries gather in Cape Town.

Members from several countries on the African Tourism Board  WhatsApp discussion group urged the organization to take a stand. One member posted: “How do we build an image for tourism with this violence  I think condemning this is line with the objective of ATB  to promote Africa as a tourism destination. How can one treat foreigners as such?”

Another member responded: “Very true, how can Tourism thrive in such a hostile environment, it negates everything that Hospitality stands for and I am so disheartened how our black brothers and sisters in South Africa are reinforcing stereotypes that we are fighting hard to eliminate. This is truly sad, this is a failure by all standards. If there is a problem with immigrants their Immigration agency should deport people not letting their citizens degenerate to these level of savagery and violence.”

African Tourism Board condemns violence against foreigners in South African cities
Cuthbert Ncube, ATB Chair

African Tourism Board, Chairman Cuthbert Ncube agreed not to be quiet and said today from the ATB Headquarter in Pretoria: “We strongly condemn these barbaric acts by Africans to another fellow African.”

This was followed with an official statement released by the COO of the organization, Simba Mandinyen, who is currently on ATB business in London: “With great concern, the African Tourism Board takes note of the violence that started in areas in and around Johannesburg and Pretoria, South Africa over the last 72 hours.

ATB feels such violence of Africans against Africans is counterproductive to the image of not just South Africa but the continent at large.

The African Tourism Board calls upon the authorities to move in and stop the violence which has led to the killing of people and destruction of property.

Many tourists traveling through the country have been caught in the cross-fire and many are holed up in their hotels.

ATB hopes that Authorities will take necessary action to bring calm and normalcy and that the general public and tourists will be able to go about their businesses safely.

The ATB believes that the situation obtaining in South Africa is no longer a problem of South Africa alone but a regional and continental socio-economic challenge that requires the support and efforts of relevant regional and continental social, economic and political agencies.

The African Tourism Board continues to urge and support all arms of the government of South Africa working to resolve the violent situation. Furthermore, the ATB calls upon all people’s in the affected areas to work with and support the relevant authorities that are on the ground and dealing with the situation.”

More on the Africantourismboard can be found at www.africantourismboard.com 

MEDIA CONTACT: TravelMarketingNetwork, 954 Lexington Ave. #1037, New York, NY 10021 USA, PH: (+1) 718-374-6816, [email protected]   

Indian Association of Tour Operators appoints new Chief Operating Officer

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In a move to strengthen the association, the Indian Association of Tour Operators (IATO) has appointed a Chief Operating Officer (COO) to enlarge the scope and area of operations in the 1600-member body.

Rahul Chakravarty has been appointed to the post, taking over on April 1. He has extensive experience in the Federation of Indian Chambers of Commerce and Industry (FICCI) where he looked after tourism for 15 years.

Gour Kanjilal, who was the Executive Director of IATO for the past 14 years, has resigned, citing age and other considerations for his departure.

At the IATO meeting today on April 3, the leadership, including Pronab Sarkar, E. M. Najeeb, and Rajesh Mudgal, lauded the services of Kanjilal who had earlier served in the Tourism Ministry in India and abroad.

The IATO leadership is confident that Rahul, with his vast experience, will help the organization to grow.

The monthly meeting of IATO discussed some other issues, such as the visa, various committees to boost the association, and greater awareness of the association in the country and abroad.

The September travel mart in Delhi will also be promoted by the association.

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