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Marpunta Resort welcomes new Hotel Manager

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Santikos Collection welcomes Georgios Kritikopoulos as the new Hotel Manager of Marpunta Resort, Alonissos following 10 years of cooperation with Fairmont Hotels & Resorts Worldwide.


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In his role, Georgios Kritikopoulos will focus on all operational departments of Marpunta Resort and succeed the overall guest experience according to Santikos Collection standards. With rich knowledge gained in some of the finest hotels in the world and his passion for guests and colleagues alike, Mr. Kritikopoulos will ensure the continuation of offering guest services at the highest standards as defined by Santikos Collection but will also focus on continuously developing the skills and knowhow of the operations team.

Georgios has vast experience as an operations expert with great success in building & bonding productive teams, managing employee relationships, overseeing large-scale projects and communicating product standards. He will build upon the company’s proven results, guest loyalty and assist by attracting new guests and further enriching the experiences of the clients on the island. This expertise, combined with an entrepreneurial approach and results-oriented management style make him the ideal choice to operate Marpunta Resort, Alonissos.

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New director of marketing named for The Kartrite Resort & Indoor Waterpark

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Benchmark has appointed Courtney Dall’Olmo director of marketing for The Kartrite Resort & Indoor Waterpark. The Benchmark Resorts & Hotels property is located in Monticello, New York, within the Catskill Mountains, and includes 1,600 wooded acres, the site of the Resorts World Catskills entertainment complex. David Kohlasch, general manager, made the announcement.

“I am very pleased to welcome Courtney to The Kartrite and back to Benchmark,” said Mr. Kohlasch. “She comes to us with keen understanding of the resort market, and as a former Benchmark employee now returned to us, an important awareness of our company’s signature Be The Difference service culture.”

Courtney Dall’Olmo previously served as the director of marketing and communications for the Topnotch Resort of Stowe, Vermont. Prior to this she held the position of marketing supervisor for the legendary Trapp Family Lodge, also of Stowe.

Ms. Dall’Olmo is a graduate of the University of Vermont where she earned her Bachelor of Science degree in Public Communications. She is the previous recipient with her colleagues of Benchmark’s Sales & Marketing Team of the Year Award. Ms. Dall’Olmo has relocated to the Monticello area.

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Millennium Airport Hotel Dubai honors Spaceship Earth

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The Millennium Airport Hotel Dubai joined the Earth Hour celebration this spring emphasizing its commitment to addressing environmental issues for Spaceship Earth – a world view encouraging everyone on the blue planet to act as a harmonious crew working toward the greater good.

The hotel took part in the movement through several initiatives in Dubai.

A majority of the hotel participated by turning off their non-essential lights for an hour contributing to the global efforts to raise awareness of the impact energy savings. Also, the hotel turned down the lights in the lobby, restaurants and other public areas.

The hotel management encouraged the guests to participate through placing letters in the rooms as a reminder to encourage them to do the same.

Human Resources team prepared a few activities at the colleague’s accommodation such as cake cutting, games, and awarding for minimal consumption of water and electricity.

Earth Hour is now the world’s largest grassroots movement for the environment, inspiring millions of people to act for our planet and nature. It is an initiative led by the World-Wide Fund for Nature (WWF).

Commenting on the initiatives, Mr. Simon Moore, General Manager of Millennium Airport Hotel Dubai said, “This year, we celebrated the diversity of life on Earth, and we invited not only our hotel guests and colleagues but also our friends and families. Earth Hour complements our Green Key strategy and ambition to be the driving force of a more sustainable hospitality industry.”

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Centara Privilege Club: Centara launches all-new exclusive lifestyle benefits program

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Centara Hotels & Resorts, Thailand’s leading hotel operator and one of the region’s most innovative hospitality brands, is launching “Centara Privilege Club”, a brand new benefits program that offers exclusive privileges, discounts and experiences to Centara customers.

Members joining Centara Privilege Club receive exciting lifestyle benefits focused on food and drink, accommodation, spa and more, including attractive guaranteed savings, an available complimentary night’s stay, cash certificates and many other member-only advantages.

“Centara Privilege Club was created to strengthen the loyalty of Centara’s biggest fans and frequent visitors,” said Tom Thrussell, Centara Vice President – Brand, Marketing & Digital. “The program features an array of privileges well suited to our guests’ lifestyles and provides unbeatable dining, drinking, hotel room, spa and other benefits that keep our guests returning again and again”.

Centara Privilege Club is a paid membership program with privileges available at all Centara Hotels and Resorts properties throughout Thailand. Members are guaranteed experiences, savings and recognition, and can use their benefits to host parties of family, friends and colleagues at great value.

Centara launches Centara Privilege Club via a collaboration with Hospitality Marketing Concepts (HMC), the world’s leading provider of paid membership loyalty programs, to create an engaging loyalty program to meet the needs of its operating 33 hotels in Thailand and exceed the expectations of Centara’s prestigious clients.

“Hospitality Marketing Concepts (HMC) is committed to ensuring the new programs’ success while creating an innovative program which complements the ever-growing digital mobile world,” said Mokhtar Ramadan, CEO, Hospitality Marketing Concepts. “Together with Centara Hotels and Resorts, HMC will deliver on our mission to provide world-class loyalty programs to luxury hotel brands around the world. Together with HMC’s new mobile app, members can enjoy the benefits of membership at their fingertips.”

The Centara Privilege Club is technology-driven and features an industry-leading mobile app that lets members redeem digital e-certificates and eliminate outdated paper-based voucher booklets and plastic membership cards. The app also delivers targeted mobile push notifications about hotel promotions based on geo-location, preferences and purchasing behavior. This technology focus is in keeping with both Centara’s focus to meeting the needs of today’s smartphone generation, and its commitment to sustainability and the reduction of paper and plastic usage.

The program is distinct from and complementary to Centara’s CentaraThe1 loyalty program which is free to join and sees members earning points for stays and on-property spend, which can then be redeemed for future stays and a variety of other benefits. The CentaraThe1 program currently has over 3 million members and members can actually use their earned points to purchase a Centara Privilege Club membership.

Learn more about Centara Privilege Club membership benefits and become a member only by visiting https://centaraprivilege.com.

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Ethiopian Airlines has a statement on preliminary crash report

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Ethiopian Airlines had a tragic year so far, but it appears without fault to the carrier. The preliminary report about ET 302 crash on March 10 came in and the airline responded with the following statement:

The preliminary report clearly showed that the Ethiopian Airlines Pilots who were commanding Flight ET 302/10 March have followed the Boeing recommended and FAA approved emergency procedures to handle the most difficult emergency situation created on the airplane. Despite their hard work and full compliance with the emergency procedures, it was very unfortunate that they could not recover the airplane from the persistence of nose diving. As the investigation continues with more detailed analysis, as usual, we will continue with our full cooperation with the investigation team.

Group CEO, Tewolde GebreMariam said that “ All of us at Ethiopian Airlines are still going through deep mourning for the loss of our loved ones and we would like to express our deep sympathy and condolences for the families, relatives, and friends of the victims. Meanwhile; we are very proud of our pilots’ compliances to follow the emergency procedures and high level of professional performances in such extremely difficult situations. We are also very proud of our Global standard Pilot Training Center and the Ethiopian Aviation Academy which is one of the largest and most modern in the world equipped with state of the art and latest training technologies.

I would also like to take this opportunity to thank our valued customers, the traveling public, the media and Global aviation professionals for the remarkably high level of a vote of confidences and strong support that you have been giving us starting from the day of this tragic accident. We will double our efforts every single day to win your confidence and earn your business. Your Safety will remain our top most priority and we will continue to work together with our partners around the world to make air travel safer and more comfortable. My highest appreciation also goes to my 16, 000 colleagues at Ethiopian Airlines for their resilience, high standards of professionalism and their continued commitment for operational excellence and their award-winning customer services which enabled us to continue our business without any operational disruption, flight delays or flight cancellations.”

Ethiopian Airlines (Ethiopian) is the fastest growing Airline in Africa. In its seventy plus years of operation, Ethiopian has become one of the continent’s leading carriers, unrivalled in efficiency and operational success.

Ethiopian commands the lion’s share of the Pan-African passenger and cargo network operating the youngest and most modern fleet to more than 119 international passenger and cargo destinations across five continents. Ethiopian fleet includes ultra-modern and environmentally friendly aircraft such as Airbus A350, Boeing 787-8, Boeing 787-9, Boeing 777-300ER, Boeing 777-200LR, Boeing 777-200 Freighter, Bombardier Q-400 double cabin with an average fleet age of five years. In fact, Ethiopian is the first airline in Africa to own and operate these aircraft. Ethiopian is currently implementing a 15-year strategic plan called Vision 2025 that will see it become the leading aviation group in Africa with Six business centers: Ethiopian International Services; Ethiopian Cargo & Logistics Services; Ethiopian MRO Services; Ethiopian Aviation Academy; Ethiopian ADD Hub Ground Services and Ethiopian Airports Services. Ethiopian is a multi-award winning airline registering an average growth of 25% in the past seven years.

Mr. Asrat Begashaw

Manager Corporate Communications, Ethiopian Airlines

Tel 🙁 251-1)517-89-07/656/165/913/529

CorporateCommunication@ethiopianairlines.com

www.ethiopianairlines.com

www.facebook.com/ethiopianairlines

www.twitter.com/flyethiopian

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