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Shangri-La issues statement: Attack on the Shangri-La Hotel Colombo Table One Restaurant

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An explosion took place in Shangri-La Hotel, Colombo’s Table One Restaurant on Easter Sunday during Easter Brunch at 9.05 am. As reported on eTurboNews on Sunday the veteran chef was killed with her daughter.

The explosion was part of a coordinated terror attack in Sri Lanka. A statement by Shangri La was received today in regards to the attack on their hotel. The statement says:

It is with great sadness that we can confirm that we are aware of a number of casualties among our guests and colleagues. This includes three of our colleagues who were fatally injured in the course of their duties. We will continue to work closely with local authorities and emergency services to provide our fullest assistance and support to all affected parties. Our hotel remains secured by the military and the police. We have also decided that the hotel will be closed until 30 April.

Our immediate priority continues to be the safety and well-being of all affected. We have also proactively carried out the following measures since the attacks in Colombo:

· We will continue to provide alternative accommodation for our affected guests

· Our team has been assisting with guest requests for transportation and flight arrangements

· We also have staff stationed at the airport and at the hospitals to render assistance where needed

· A dedicated Call Helpline (+603 2025 4619) has been set up for affected guests and/or their loved ones

· We are working closely with relevant embassy officials to support their respective citizens.

Our hotel team remains ready to offer any other assistance to our guests and their families and to provide the necessary support to our colleagues and their next of kin during this very difficult time. As this is an active investigation and out of respect to our guests and staff’s privacy, we are unable to provide further details at this stage.

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Marpunta Resort welcomes new Hotel Manager

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Santikos Collection welcomes Georgios Kritikopoulos as the new Hotel Manager of Marpunta Resort, Alonissos following 10 years of cooperation with Fairmont Hotels & Resorts Worldwide.

In his role, Georgios Kritikopoulos will focus on all operational departments of Marpunta Resort and succeed the overall guest experience according to Santikos Collection standards. With rich knowledge gained in some of the finest hotels in the world and his passion for guests and colleagues alike, Mr. Kritikopoulos will ensure the continuation of offering guest services at the highest standards as defined by Santikos Collection but will also focus on continuously developing the skills and knowhow of the operations team.

Georgios has vast experience as an operations expert with great success in building & bonding productive teams, managing employee relationships, overseeing large-scale projects and communicating product standards. He will build upon the company’s proven results, guest loyalty and assist by attracting new guests and further enriching the experiences of the clients on the island. This expertise, combined with an entrepreneurial approach and results-oriented management style make him the ideal choice to operate Marpunta Resort, Alonissos.

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New director of marketing named for The Kartrite Resort & Indoor Waterpark

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Benchmark has appointed Courtney Dall’Olmo director of marketing for The Kartrite Resort & Indoor Waterpark. The Benchmark Resorts & Hotels property is located in Monticello, New York, within the Catskill Mountains, and includes 1,600 wooded acres, the site of the Resorts World Catskills entertainment complex. David Kohlasch, general manager, made the announcement.

“I am very pleased to welcome Courtney to The Kartrite and back to Benchmark,” said Mr. Kohlasch. “She comes to us with keen understanding of the resort market, and as a former Benchmark employee now returned to us, an important awareness of our company’s signature Be The Difference service culture.”

Courtney Dall’Olmo previously served as the director of marketing and communications for the Topnotch Resort of Stowe, Vermont. Prior to this she held the position of marketing supervisor for the legendary Trapp Family Lodge, also of Stowe.

Ms. Dall’Olmo is a graduate of the University of Vermont where she earned her Bachelor of Science degree in Public Communications. She is the previous recipient with her colleagues of Benchmark’s Sales & Marketing Team of the Year Award. Ms. Dall’Olmo has relocated to the Monticello area.

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Millennium Airport Hotel Dubai honors Spaceship Earth

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The Millennium Airport Hotel Dubai joined the Earth Hour celebration this spring emphasizing its commitment to addressing environmental issues for Spaceship Earth – a world view encouraging everyone on the blue planet to act as a harmonious crew working toward the greater good.

The hotel took part in the movement through several initiatives in Dubai.

A majority of the hotel participated by turning off their non-essential lights for an hour contributing to the global efforts to raise awareness of the impact energy savings. Also, the hotel turned down the lights in the lobby, restaurants and other public areas.

The hotel management encouraged the guests to participate through placing letters in the rooms as a reminder to encourage them to do the same.

Human Resources team prepared a few activities at the colleague’s accommodation such as cake cutting, games, and awarding for minimal consumption of water and electricity.

Earth Hour is now the world’s largest grassroots movement for the environment, inspiring millions of people to act for our planet and nature. It is an initiative led by the World-Wide Fund for Nature (WWF).

Commenting on the initiatives, Mr. Simon Moore, General Manager of Millennium Airport Hotel Dubai said, “This year, we celebrated the diversity of life on Earth, and we invited not only our hotel guests and colleagues but also our friends and families. Earth Hour complements our Green Key strategy and ambition to be the driving force of a more sustainable hospitality industry.”

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Centara Privilege Club: Centara launches all-new exclusive lifestyle benefits program

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Centara Hotels & Resorts, Thailand’s leading hotel operator and one of the region’s most innovative hospitality brands, is launching “Centara Privilege Club”, a brand new benefits program that offers exclusive privileges, discounts and experiences to Centara customers.

Members joining Centara Privilege Club receive exciting lifestyle benefits focused on food and drink, accommodation, spa and more, including attractive guaranteed savings, an available complimentary night’s stay, cash certificates and many other member-only advantages.

“Centara Privilege Club was created to strengthen the loyalty of Centara’s biggest fans and frequent visitors,” said Tom Thrussell, Centara Vice President – Brand, Marketing & Digital. “The program features an array of privileges well suited to our guests’ lifestyles and provides unbeatable dining, drinking, hotel room, spa and other benefits that keep our guests returning again and again”.

Centara Privilege Club is a paid membership program with privileges available at all Centara Hotels and Resorts properties throughout Thailand. Members are guaranteed experiences, savings and recognition, and can use their benefits to host parties of family, friends and colleagues at great value.

Centara launches Centara Privilege Club via a collaboration with Hospitality Marketing Concepts (HMC), the world’s leading provider of paid membership loyalty programs, to create an engaging loyalty program to meet the needs of its operating 33 hotels in Thailand and exceed the expectations of Centara’s prestigious clients.

“Hospitality Marketing Concepts (HMC) is committed to ensuring the new programs’ success while creating an innovative program which complements the ever-growing digital mobile world,” said Mokhtar Ramadan, CEO, Hospitality Marketing Concepts. “Together with Centara Hotels and Resorts, HMC will deliver on our mission to provide world-class loyalty programs to luxury hotel brands around the world. Together with HMC’s new mobile app, members can enjoy the benefits of membership at their fingertips.”

The Centara Privilege Club is technology-driven and features an industry-leading mobile app that lets members redeem digital e-certificates and eliminate outdated paper-based voucher booklets and plastic membership cards. The app also delivers targeted mobile push notifications about hotel promotions based on geo-location, preferences and purchasing behavior. This technology focus is in keeping with both Centara’s focus to meeting the needs of today’s smartphone generation, and its commitment to sustainability and the reduction of paper and plastic usage.

The program is distinct from and complementary to Centara’s CentaraThe1 loyalty program which is free to join and sees members earning points for stays and on-property spend, which can then be redeemed for future stays and a variety of other benefits. The CentaraThe1 program currently has over 3 million members and members can actually use their earned points to purchase a Centara Privilege Club membership.

Learn more about Centara Privilege Club membership benefits and become a member only by visiting https://centaraprivilege.com.

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Ethiopian Airlines has a statement on preliminary crash report

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Ethiopian Airlines had a tragic year so far, but it appears without fault to the carrier. The preliminary report about ET 302 crash on March 10 came in and the airline responded with the following statement:

The preliminary report clearly showed that the Ethiopian Airlines Pilots who were commanding Flight ET 302/10 March have followed the Boeing recommended and FAA approved emergency procedures to handle the most difficult emergency situation created on the airplane. Despite their hard work and full compliance with the emergency procedures, it was very unfortunate that they could not recover the airplane from the persistence of nose diving. As the investigation continues with more detailed analysis, as usual, we will continue with our full cooperation with the investigation team.

Group CEO, Tewolde GebreMariam said that “ All of us at Ethiopian Airlines are still going through deep mourning for the loss of our loved ones and we would like to express our deep sympathy and condolences for the families, relatives, and friends of the victims. Meanwhile; we are very proud of our pilots’ compliances to follow the emergency procedures and high level of professional performances in such extremely difficult situations. We are also very proud of our Global standard Pilot Training Center and the Ethiopian Aviation Academy which is one of the largest and most modern in the world equipped with state of the art and latest training technologies.

I would also like to take this opportunity to thank our valued customers, the traveling public, the media and Global aviation professionals for the remarkably high level of a vote of confidences and strong support that you have been giving us starting from the day of this tragic accident. We will double our efforts every single day to win your confidence and earn your business. Your Safety will remain our top most priority and we will continue to work together with our partners around the world to make air travel safer and more comfortable. My highest appreciation also goes to my 16, 000 colleagues at Ethiopian Airlines for their resilience, high standards of professionalism and their continued commitment for operational excellence and their award-winning customer services which enabled us to continue our business without any operational disruption, flight delays or flight cancellations.”

Ethiopian Airlines (Ethiopian) is the fastest growing Airline in Africa. In its seventy plus years of operation, Ethiopian has become one of the continent’s leading carriers, unrivalled in efficiency and operational success.

Ethiopian commands the lion’s share of the Pan-African passenger and cargo network operating the youngest and most modern fleet to more than 119 international passenger and cargo destinations across five continents. Ethiopian fleet includes ultra-modern and environmentally friendly aircraft such as Airbus A350, Boeing 787-8, Boeing 787-9, Boeing 777-300ER, Boeing 777-200LR, Boeing 777-200 Freighter, Bombardier Q-400 double cabin with an average fleet age of five years. In fact, Ethiopian is the first airline in Africa to own and operate these aircraft. Ethiopian is currently implementing a 15-year strategic plan called Vision 2025 that will see it become the leading aviation group in Africa with Six business centers: Ethiopian International Services; Ethiopian Cargo & Logistics Services; Ethiopian MRO Services; Ethiopian Aviation Academy; Ethiopian ADD Hub Ground Services and Ethiopian Airports Services. Ethiopian is a multi-award winning airline registering an average growth of 25% in the past seven years.

Mr. Asrat Begashaw

Manager Corporate Communications, Ethiopian Airlines

Tel 🙁 251-1)517-89-07/656/165/913/529

[email protected]

www.ethiopianairlines.com

www.facebook.com/ethiopianairlines

www.twitter.com/flyethiopian

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New Delhi welcomes new Qatar Visa Center

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At the new Qatar Visa Center in New Delhi, India, work visa applicants for the State of Qatar will be able to sign on work contracts digitally, enroll their biometrics, and undergo mandatory medical test all under one-roof. This will save time and make it hassle free for applicants.

Mandated by the Ministry of Interior, State of Qatar, Qatar Visa Center was inaugurated by His Excellency Mr. Mohammed Khater Al Khater, Ambassador of the State of Qatar to the Republic of India in New Delhi. The opening ceremony was attended by Major Abdullah Khalifa Al Mohannadi, Director of Department of Visa Support Services, Ministry of Interior of the State of Qatar.

The move to get work visa applicants to complete the most essential and critical part of their visa processes in the country of origin (India in this case) is aimed at guaranteeing prospective employees their rights in a manner consistent with the best international standards.

The visa center is in sync with international standards guaranteeing greater transparency, traceability and improved anti-fraud measures and security screening mechanisms for the visa applicants. The center will operate between 08:30 am to 04:30 pm from Monday to Friday.

As part of the visa application process, the employer in Qatar will ensure all necessary procedures and make the visa payments on behalf of the applicant. The applicants will only need to book an appointment online and visit the Qatar Visa Center fifteen minutes prior to the scheduled time on a given day. Once at the center and after the identity of the visa applicant is verified and the list of required documents are checked a token gets issued. Once the token is being referred to, the respective visa applicant will be explained the contract terms and can thereby digitally sign the work contract. Biometric enrollment and the mandatory medical tests will be done at the center. Upon completion of the processes at the visa center, the visa applicant then can choose to track the status of his application online or through their employer in the State of Qatar.

On this occasion, the Ambassador of the State of Qatar in India, His Excellency Mr. Mohammed Khater Al Khater, stressed that the State of Qatar, under the wise leadership of His Highness Sheikh Tamim bin Hamad Al Thani, Emir of the State of Qatar, has witnessed a speedy growth and development over the past years and the Indian community in the State of Qatar has contributed significantly in the development process. His Excellency further stressed upon the keenness of the State of Qatar to protect the rights of the expatriates and facilitate their work procedures while recognizing the contribution of the Indian community. He added that in order to provide better facilities for the Indian community and further strengthening the distinguished relations between the two friendly countries, it has been decided to choose India as one of the most important countries to open the “Qatar Visas Center” in seven different cities of India including New Delhi, it is certain that, a large number of Indian expatriates, travelling to the State of Qatar for work and tourism will benefit through these centers, which will facilitate smooth and hassle-free recruitment process and ensure speedy completion of procedures to obtain the visas and residence permits for the State of Qatar.

His Excellency added that the opening of Qatar visa centers in India comes with celebration of the year 2019 as Qatar-India year of Culture. He also expressed thanks and appreciation to the officials in Ministry of External Affairs, Republic of India, for their continued support to achieve this step goal, and noted that this step reflects Qatar’s keenness to ensure the protection and safety of expatriates, as the Qatar Visa Centres in India will enable the completion of recruitment procedures through one channel easily within a shorter period of time.

“As part of Qatar’s willingness to facilitate the work process and protect the rights of expatriates, Qatar Visa Centers will be opened in a number of countries which include India,” said Major Abdullah Khalifa Al Mohannadi, Director of Visa Support Services Dept at the Ministry of the Interior, Doha, Qatar. “Medical examinations, biometric data enrollment and the signing process of employment contracts will be done through the Qatar Visa Centers in the expatriate country of origin at the 7 Indian centers including the one in New Delhi. All of this, reflects the extent and depth of Qatar’s endeavors to ensure the protection and safety of expatriates under a simplified and effective recruitment regime upheld and facilitated by the visa center,” he added.

Suhail Shaikh. Business Head, said: “We are honored to launch the first Qatar Visa Center in India in New Delhi on behalf of Ministry of Interior, State of Qatar. We take great pride in being able to provide transparent, standardized and streamlined visa services for Indians seeking work visas through a simple process managed by our capable colleagues.”

Six other visa centers in Mumbai, Kochi, Hyderabad, Lucknow, Chennai and Kolkata will be operational shortly.

Qatar Visa Center maintains robust multi-lingual information services for the benefit of visa applicants across multiple touch points. Information on appointment scheduling, requirements and steps at the visa center can be found in English, Hindi, Marathi, Telugu, Bengali, Tamil and Malayalam through a dedicated website, call center helpline (+91 44 6133 1333) and walk-in at the reception.

Travel News | eTurboNews

Chairman of IMEX Group honored with EN Pioneer Award

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Ray Bloom, Chairman of the IMEX Group has been honored by Exhibition News with its Pioneer Award.

The Award was presented by Julian Agostini, Managing Director of Mash Media at the EN Awards held in Battersea Evolution, London on 22 March 2019.

Before the announcement, Nicola Macdonald explained the criteria for the Pioneer Award. She said that the exhibition industry is full of inspiring entrepreneurs, individuals who are innovative, risky and brave, who trust their intuition, possess incredible foresight, exude self-belief and most of all, have a will to succeed.

She continued, saying that as the winner of the Exhibition News Pioneer Award, Ray Bloom has displayed all these qualities and opened the door to tomorrow’s world, while growing the industry to the benefit of all. He has innovated and inspired throughout a long career in the exhibition industry. She added that he was a visionary, creating events for events people and pioneering the hosted buyer program which is now widely used in the industry.

Nicola Macdonald concluded “Ray is a true pioneer of the exhibition industry, growing truly global, trailblazing events while still remaining the approachable, personable and passionate face of the brand. We were thrilled to recognize him for his lifelong contribution to the industry at the 13th EN Awards.”

After the presentation of the Award Ray Bloom said; “This is totally unexpected. It means an enormous amount. When you’ve been working in the industry for 30 years to be recognized by your peers is very gratifying. I feel greatly honored tonight. I’d like to thank Exhibition News very much, and the IMEX team and all our industry partners, friends and colleagues for their tremendous support over many years.”

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Ethiopian Airlines CEO believes in The New Spirit of Africa and pledges to work with Boeing

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Tewolde GebreMariam, Group CEO, Ethiopian Airlines issued a statement today.

He wrote: “It has been more than two weeks since the tragic crash of Ethiopian Airlines flight 302. The heartbreak for the families of the passengers and crew who perished will be lasting. This has forever changed their lives, and we at Ethiopian Airlines will feel the pain forever. I pray that we all continue to find strength in the weeks and months ahead.

The people of Ethiopia feel this very deeply, too. As a state-owned airline and the flagship carrier for our nation, we carry the torch for the Ethiopian brand around the world. In a nation that sometimes is saddled with negative stereotypes, accidents like this affect our sense of pride.

Yet this tragedy won’t define us. We pledge to work with Boeing and our colleagues in all the airlines to make air travel even safer.

As the largest aviation group on the continent of Africa, we represent The New Spirit of Africa and will continue to move forward. We are rated as a 4-star global airline with a high safety record and member of Star Alliance. That will not change.

Full Cooperation

The investigation of the accident is well underway, and we will learn the truth. At this time, I do not want to speculate as to the cause. Many questions on the B-737 MAX airplane remain without answers, and I pledge full and transparent cooperation to discover what went wrong.

As it is well known in our global aviation industry, the differences training between the B-737 NG and the B-737 MAX recommended by Boeing and approved by the U.S. Federal Aviation Administration called for computer-based training, but we went beyond that. After the Lion Air accident in October, our pilots who fly the Boeing 737 Max 8 were fully trained on the service bulletin issued by Boeing and the Emergency Airworthiness Directive issued by the USA FAA. Among the seven Full Flight Simulators that we own and operate, two of them are for B-737 NG and the B-737 MAX. We are the only airline in Africa among the very few in the world with the B-737 MAX full flight Simulator. Contrary to some media reports, our pilots who fly the new model were trained on all appropriate simulators.

The crews were well trained on this aircraft.

Immediately after the crash and owing to the similarity with the Lion Air Accident, we grounded our fleet of Max 8s. Within days, the plane had been grounded around the world. I fully support this. Until we have answers, putting one more life at risk is too much.

Belief in Boeing, U.S. Aviation

Let me be clear: Ethiopian Airlines believes in Boeing. They have been a partner of ours for many years. More than two-thirds of our fleet is Boeing. We were the first African airline to fly the 767, 757, 777-200LR, and we were the second nation in the world (after Japan) to take delivery of the 787 Dreamliner. Less than a month ago, we took delivery of yet another new two 737 cargo planes (a different version from the one that crashed). The plane that crashed was less than five months old.

Despite the tragedy, Boeing and Ethiopian Airlines will continue to be linked well into the future.

We also are proud of our association with U.S. aviation. The general public does not know that Ethiopian Airlines was founded in 1945 with help from Trans World Airlines (TWA). In the early years, our pilots, flight crews, mechanics and managers were actually employees of TWA.

In the 1960s, after the handoff, TWA continued in an advisory capacity, and we’ve continued to use American jets, American jet engines and American technology. Our mechanics are Federal Aviation Administration (FAA) certified.

Our first direct passenger service to the U.S. began in June 1998, and today we fly direct to Africa from Washington, Newark, Chicago and Los Angeles. This summer, we will begin flying from Houston. Our cargo flights connect in Miami, Los Angeles and New York.

U.S. travel to Africa has increased more than 10 percent in the last year, second only to travel to Europe in term of the percentage increase — traveling to Africa has increased more than traveling to Asia, the Middle East, Oceania, South America, Central America or the Caribbean. The future is bright, and Ethiopian Airlines will be here to meet the demand.

In less than a decade, Ethiopian Airlines has tripled the size of its fleet – we now have 113 Boeing, Airbus and Bombardier aircraft flying to 119 international destinations in five continents. We have one of the youngest fleet in the industry; our average fleet age is five years while industry average is 12 years. Moreover, we have tripled the passenger volume, now flying more than 11 million passengers annually.

Each year, our Aviation Academy trains more than 2,000 pilots, flight attendants, maintenance workers and other employees for Ethiopian Airlines and several other African airlines. We are the company others turn to for aviation expertise. In the last 5 years, we have invested more than half a Billion dollars in training and other infrastructure in our Addis Ababa base.

We will work with investigators in Ethiopia, in the U.S. and elsewhere to figure out what went wrong with flight 302.

We resolve to work with Boeing and others to use this tragedy to make the skies safer for the world.”

Travel News | eTurboNews

New cruise ship touches the sea for the first time in Turku

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Costa Crociere celebrated the technical launch of the new flagship Costa Smeralda at the Meyer shipyard in Turku, Finland.

During the ceremony, the ship officially touched the sea for the first time. The celebration, which saw the participation of the top management of Costa Cruises and the Meyer shipyards, followed the protocol established by the maritime tradition, with the flooding of the basin where the ship has taken shape in recent months.

Costa Smeralda technical launch Costa Smeralda, which will enter service from October 2019, will be the first Costa ship powered by liquefied natural gas (Lng), the cleanest fossil fuel in the world. Its use represents an environmental change that will improve the quality of the air, almost totally avoiding the emissions of particulate matter and sulfur oxides, both at sea and in port.

Lng will also reduce nitrogen oxide and CO2 emissions. In this way Costa Smeralda and its twin, which will be delivered in 2021, will contribute to achieving the sustainability objectives set by Costa Crociere and Carnival Corporation & plc, which provide for a 25% reduction in the carbon footprint by 2020.

“It is with great enthusiasm that we celebrate such an important moment,” said Neil Palomba, general manager of Costa Crociere. “Costa Smeralda represents a great innovation for the international market and an important step towards the definition of new standards for the entire sector. It is a new generation ship and will be a tribute to the best of Italy and our excellence. It was designed with passion and attention to detail to offer an unforgettable holiday experience.”

The name of the ship recalls one of the most beautiful tourist destinations in Sardinia. The names of bridges and public areas are dedicated to famous places and squares in Italy.

Costa Smeralda will also have its museum, the CoDe – Costa Design Museum, dedicated to the excellence of Italian design. “Designing and building Costa Smeralda together with Costa Crociere’s colleagues is an exciting experience,” commented Jan Meyer, CEO of the Meyer shipyard in Turku. “I believe it will be a unique and innovative ship, both from an engineering and design point of view, I am convinced that guests will appreciate all the attractions and services on board.”

The technical launch is the moment when the ship reaches its natural element, water. Construction will continue with the final phase of interior fittings ».The sister ship, also built at the Meyer shipyard in Turku, is scheduled for 2021. The Costa Smeralda debut is scheduled for October20, 2019.

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