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Malta Gozo “Eco” Island Retains Authenticity and Sustainability

September 9, 2020 by PressEditor

Nicknamed “the Eco Island” by many, Gozo is one of the sister islands of the Maltese archipelago in the Mediterranean. Off the beaten path, Gozo has a solid track record of green initiatives which also help retain the island’s authenticity. Gozo was awarded the Quality Coast Gold Award for its sustainable practices by the Coastal Union. 

Sustainability has become a way of life on Gozo. Local communities understand that the island is unique and that its culture and environment need to be protected for it to continue to thrive. Several initiatives have already been put in place, including the implementation of solar panel water heating, the use of photovoltaic panels, and the construction of a wastewater treatment plant. Many Gozitan valleys are cleaned on an annual basis in order to improve the catchment areas from flowing straight to the open sea.   A number of villages on the island have been recognized with the European Destinations of Excellence awards and several popular beaches are now also blue flagged beaches.  

Visitors have the opportunity to reduce their carbon footprint by using alternative modes of transport, including walking, cycling, Segway tours and kayaking. For more information on how to reduce carbon footprints while in Malta, visit here. 

Gozo Also Known as the “Eco” Island
Gozo Cheese © Malta Tourism Authority

Farm to Table

Gozo farmers use organic methods to grow everything from tomatoes to figs, which is preferred by Gozitan chefs and restaurants. Every nation has its food specialties and Gozo is no exception. Here, recipes have been handed down from generation to generation and favorites have changed through the years. As with everything on Gozo, seasonal fresh produce is at the core of everything made here. Freshly picked vegetables make up the base of the platters diners enjoy with a glass of Maltese wine, while fruit and pure Gozitan honey are the cornerstones of most desserts. Many of the popular products here are still made by hand as they have been for generations.

Take the tasty gbejniet for instance; these little, round cheeselets are made from goat’s milk by the same farmers whose parents and grandparents made them decades before. More importantly, they are delicious, and are served fresh or dried, and flavored with pepper and salt. Pastizzi are another must-try for one’s first time on the island. These delicate filo-pastry parcels are stuffed with either peas or ricotta cheese, served with a cup of traditional, sweet tea. For more information on traditional Maltese cuisine, visit here.

Gozo Also Known as the “Eco” Island
Citadella, Gozo © Malta Tourism Authority

Eco-Friendly Accommodations

Several accommodation establishments including hotels and farmhouses on Gozo are eco-labeled by the Malta Tourism Authority. The ECO certification is the national plan for ensuring the environmental, socioeconomic, and cultural sustainability of hotels and farmhouses on the Maltese Islands. The new criteria follow a shift from an environmental plan to a sustainable plan covering environmental, social, cultural, economic, quality, and health & safety.

Safety Measures for Tourists

Malta has produced an online brochure, which outlines all the safety measures and procedures that the Maltese government has put into place for all hotels, bars, restaurants, clubs, beaches based on social distancing and testing. 

About Malta

The sunny islands of Malta, in the middle of the Mediterranean Sea, are home to a most remarkable concentration of intact built heritage, including the highest density of UNESCO World Heritage Sites in any nation-state anywhere.  Valletta built by the proud Knights of St. John is one of the UNESCO sights and the European Capital of Culture for 2018. Malta’s patrimony in stone ranges from the oldest free-standing stone architecture in the world, to one of the British Empire’s most formidable defensive systems, and includes a rich mix of domestic, religious, and military architecture from the ancient, medieval, and early modern periods. With superbly sunny weather, attractive beaches, a thriving nightlife, and 7,000 years of intriguing history, there is a great deal to see and do. For more information on Malta, visit www.visitmalta.com.

About Gozo

Gozo’s colors and flavors are brought out by the radiant skies above it and the blue sea which surrounds its spectacular coast, which is simply waiting to be discovered. Steeped in myth, Gozo is thought to be the legendary Calypso’s isle of Homer’s Odyssey – a peaceful, mystical backwater. Baroque churches and old stone farmhouses dot the countryside. Gozo’s rugged landscape and spectacular coastline await exploration with some of the Mediterranean’s best dive sites.

More news about Malta.

#rebuildingtravel

North America Media Contacts: 

Malta Tourism Authority

Michelle Buttigieg, Representative North America

Tel: (212) 213-0944 

Fax: (212) 213-0938 

E-mail: michelle-margaret.buttigieg@visitmalta.com 

MTA North American Editorial Contact

The Bradford Group

Gabriela Reyes/Karen Hoffman

Tel: (212) 447-0027 

Fax: (212) 725 8253 

E-mail: visitmalta@bradfordglobalmarketing.com

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Filed Under: Travel & Tourism Tagged With: Coastal, Fraport, Gozo, minister, nbsp, sandals, Sustainability

Two Australian Heroes killed when saving a tourist from drowning

April 21, 2019 by Forimmediaterelease

Tourism and Dairy are popular in  Port Campbell, a coastal town in Victoria, Australia. The town is on the Great Ocean Road, west of the Twelve Apostles, in the Shire of Corangamite and has less than 500 residents.

Two of these residents a father and son today drowned trying to rescue a tourist from rough on Sunday have been described as selfless members of the local community and “like peas in a pod”.

Ross, 71, and Andrew Powell, 32, were life-long members of the Port Campbell Surf Life Saving Club and were prominent figures in the local dairy farming industry.

They, along with one other lifesaver, were attempting to save a tourist at Sherbrook River, near the Twelve Apostles on Victoria’s south-west coast, on Sunday morning when their boat flipped.

The father and son were declared dead at the scene, while the third lifesaver was seriously injured and airlifted to The Alfred hospital.

Ross was an inaugural member of the lifesaving club when it was formed in 1965 and maintained it his whole life putting his community first.

A 30-year-old male tourist got into trouble wading near the entrance to the Sherbrook River, a 10-minute drive from the Twelve Apostles, about 11am.

Rough surf caused the rescue boat to flip, tossing the three lifesavers into the ocean in an area Cr Trotter said was notoriously dangerous.

An emergency helicopter managed to safe one of rescuers and the tourist out of the water, however, the father and son’s bodies were later found.

The surviving rescue worker, a man in his 50s, has injuries to his back and legs and was airlifted to The Alfred hospital in a serious condition. He remained in a serious but stable condition on Sunday evening.

The tourist who was swept into the water suffered hypothermia and was taken by road ambulance to the Warrnambool hospital in a stable condition.

 

A flipped rescue boat at Port Campbell on Sunday.

Mr James said initial investigations found all three lifesavers had been wearing life jackets.

Earlier reports suggested the tourist was taking photographs when he was swept off a rock at the mouth of the river, but emergency services say this was not the case.

Another rescue boat near Port Campbell.

The Port Campbell Hotel said on Facebook that live music at the venue had been canceled due to the “heartbreaking tragedy in our community”.

Police are preparing a report for the coroner

Travel News | eTurboNews

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Syrian Tourism Minister: Work in progress to attract tourists from Russia

April 20, 2019 by Forimmediaterelease

Syria’s authorities are making persistent efforts to attract guests from Russia, with religious tourism viewed as a major area, Syrian Tourism Minister Rami Radwan Martini said on Friday.

“Work is in progress to attract tourists from Russia. The first area is religious tourism. Russians may be interested in such places as Maaloula, Saidnaya, Aleppo and Damascus,” he said.

According to the minister, the second area is the development of the coastal tourism infrastructure. Russia’s capital is being attracted to do that, he noted.

“Our participation, that is, of the Syrian Tourism Ministry and travel companies, in an exhibition in Moscow is expected. At that exhibition, we will present videos, booklets and other materials about Syria’s places of interest that we offer to visit,” the minister said.

He added that the restoration of antiquities was in full swing. According to Martini, the Syrian authorities have given new life to the historical markets in Homs.

“Also, a large number of churches has been restored in the Old City of Homs. The biggest mosque in the region, Khalid ibn al-Walid Mosque, was completely destroyed. We have been able to restore it,” he added.

As for Aleppo, the Old City has been fully restored there. “We include every district that has been restored in our tourist plan to make sure there is a tourist flow there,” the minister said.

Travel News | eTurboNews

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Mr. C Coconut Grove: South Florida’s newest boutique hotel officially opens

April 18, 2019 by Forimmediaterelease

Mr. C Coconut Grove, the first Mr. C hotel to debut in Florida, has officially opened its doors to begin welcoming guests. Mr. C Coconut Grove is the third property operated by the Cipriani brothers, who currently operate a 138 key luxury property in Beverly Hills, California and a 66 key luxury property located in the lower Manhattan neighborhood of the Seaport District New York.

“We are excited to officially welcome guests to experience Mr. C Coconut Grove and Bellini in the heart of one of Miami’s most culturally-rich neighborhoods,” said Ignazio Cipriani, Founder/President of Mr. C Hotels. “Our partners, staff, and management are proud to contribute to the revitalization of the Coconut Grove community.”

Accommodations at the well-appointed hotel include 100 guestrooms and suites with unmatched views of Biscayne Bay and the Coconut Grove skyline from the furnished room terraces. From its interior, the hotel draws inspiration from Italy’s iconic coastal style and hints at the aesthetic elements of a classic yacht. Interior design includes high gloss timber paneling, leather-upholstered blue and caramel headboards, nautical style dressers, playful and comfortable sofas and armchairs in a range of soft and airy blue and white fabrics throughout the space. Acclaimed architecture and design firm, Arquitectonica, in conjunction with the Martin Brudnizki Design Studio, combined the stylish European glamour and nautical aesthetic Mr. C Hotels are best known for with the tropical surroundings of South Florida.

Travel News | eTurboNews

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Driving in the 10 most-visited cities in Mauritius

April 12, 2019 by Forimmediaterelease

While there are many ways to get around Mauritius, car rentals remain a popular option. From visits to quant villages to coastal drives, to visiting cultural attractions and, of course, shopping, getting there by car is the most convenient way to enjoy a trip to Mauritius on your own time.

Pingouin Car Rental is a top car rental company based out of SSR International Airport, making it convenient to hop off the plane and into your car.

At Pingouin Car Rental, customer experience is top priority, and the cost of rental will make your pocketbook very happy. Imagine driving a Mini Cooper, BMW or Kia Sportage around the island, and there’s much more to choose from. And with Pingouin Car Rental, rental is conveniently done online via secured payment processing. Watch how easy it is to rent a car at the airport with Pingouin Car Rental.

Aerial View S.S.R int. Airport

Listen to what customer Richard Mattison has to say about his experience: “I have booked a car online will full payment. On arrival, i had only to present my voucher and the excess amount was blocked. Within three minutes, i was already on my way to my hotel. I advise everyone to pay the 100% online for a swift car delivery. The agents are professional and very responsive. I will not hesitate to book again with Pingouin Car Rental.”

So, get ready to explore Mauritius on your next holiday – it is an island of plenty: plenty of gorgeous beaches, cultural attractions, nature walks, and shopping centers. If you’re visiting on a leisurely vacation, you may want to spend some time exploring at least a few of the island’s ten most visited cities by car.

Plaine Magnien City

Holiday Inn Hotel at Plaine Magnien

Located in southeast Mauritius, Plaine Magnien is a quaint village and home to Mauritius’ only airport: SSR International Airport.

When you arrive on the island, you will first set foot in Plaine Magnien. And this is where we will be waiting for you with the car of your choice that you can drive to your hotel.

With Pingouin Car Rental, you can just check-in online and prepay your rental. They have a pretty large range of rental vehicles, so you can choose one you’re most familiar and comfortable driving. In case of assistance, our 24/7 support team is here for you.

Although there is not much to do in Plaine Magnien, it is of strategic importance. If you’re planning to stay a day or two here, you can visit Tamarind Falls or popular attractions near the village, such as Flic En Flac Beach, Pamplemousses Botanical Garden, La Plantation De Saint Aubin and Caudan Waterfront.

Île aux Cerfs City

Ile aux Cerfs

Île aux Cerfs or Deer Island is a privately-owned island near the island’s east coast. It lies off Trou d’Eau Douce, Mauritius’ largest lagoon and is made of nearly 100 hectares of land.

While its name pays homage to the deer herds that used to inhabit the island, their numbers have decreased and today, visitors and locals come here for wonderful beach experiences.

Relax at a white, sandy beach or indulge in water sports, which range from water skiing to riding in glass bottom or banana boats. Snorkelling is also a popular activity at the beautiful coral reef teeming with rich marine life. If you’re a golfing enthusiast, you can tee off at the island’s 18-hole golf course offering splendid views of the lagoon and emerald waters of the Indian Ocean. After you have worked

up an appetite, stop by at one of the many diverse restaurants, although we recommend trying one that features the local cuisine on its menu.

Blue Bay City

Ile aux des Cocos Island

For stunning scenery and untouched landscapes, visit Blue Bay, a listed Marine Park well-known for its coral beds and amazing marine life.

Make time for a snorkelling adventure on this little bay: you will be amazed at the fuchsia mushroom corals crowning sea beds, and shoals of convict shoalfish, Moorish idols, damselfish and Parrotfish.

Note that the western area of the beach has the richest coral life.  If you’re looking for a budget 3-stars apartmentin Blue-Bay, we highly recommend Pingouinvillas for your stay.  It is only 8 minutes drive from the SSR Int. Airport.  This place is convenient mainly if you have to catch a flight early morning due to its proximity with the airport.

Bagatelle City

Bagatelle Mall

The famous Bagatelle Mall is thronged by tourists and locals alike. Why? The mall has 155 stores and offers the widest selection of specialty stores in Mauritius.

If you intend to shop till you drop, spare some of your time to exploring the brands on offer at the mall and tuck into a delicious treat at its huge food court.

Belle Mare City

Belle Mare Plage Beach

Belle Mare is one of the island’s most picturesque talcum sand beaches. Its water flows along the island’s east coast, which is a less developed tourist area in the region. The blue waters of the 400-meter-long beach sparkle against a backdrop of palm trees and caress soft white sand.  It is a nice area for a picnic, with filao trees offering generous shade and fisherman dropping anchor on weekends.

Grand Bay City

Grand Bay Lagoon

The seaside village of Grand Bay (also known as Grand Baie) is located to the island’s north.

It is a popular resort town whose beaches, nightlife and shopping beckon tourists in large numbers. You can enjoy sailing water skiing wind surfing, deep sea fishing or boat excursions to the northern islands.

Shop at local shops that have been in existence for half a century or visit the area’s modern shopping centres. At nightfall, Grand Bay’s bars and night clubs come alive. If travelling with kids, stop by at the local aquarium where you and yours can feed fish and watch sharks.

Trou aux biche City

Trou aux Biches Sandy Beach

Located on the northern coast of Mauritius, the town of Trou aux biche is home to a beach by the same name, which is a famous spot for sunset watching. World Travel Group has rated the beach as one of Mauritius’ most beautiful.

Several tourist resorts and hotels line the beach, although they don’t interfere with the suburban village-like feel. While you’re here, you can visit the island’s largest Hindu temple, play a few rounds at a local golf course and check out the Mauritius Aquarium mentioned above.

Port Louis City

Port Louis Harbour View

Port Louis is Mauritius’ capital city and home to many cultural attractions. Visit Blue Penny Museum to see the world’s first colonial stamp. Boast about seeing an ancient dodo skeleton at the Natural History Museum. Learn about the island’s religious diversity at a local church, Indian temples, Chinese places of worship and mosques. Take a stroll up Signal Mountain to marvel at the cityscape at sunset.

Tamarin City

Tamarin Crystal Islet

Located on the west coast of Mauritius, Tamarin is home to the Tamarin Bay, a popular surfing spot. It is also a dolphin spotting area, with many boat companies offering trips to watch and swim with dolphins in the mornings. The salt pans of Tamarin are a sought-after attraction – it is the only place on the island that continues producing salt in the traditional, artisanal way, continuing a heritage dating over 200 years. As you drive around, you will see how locals harvest salt, which feeds all of Mauritius.

Le Morne City

Le Morne Brabant Mountain Aerial View

Depending on your individual interests, the village of Le Morne can be the place where you engage in a surfing adventure or one where you relax at a white sandy beach or tee off at a golf course. The One Eye surf spot at Le Morne is world-famous among the surfing community. It is so called because of its fast left tube that traces the shape of an eye before breaking on the shallow reef.

Logo sign Pingouin Car on Hyundai 120

In this artcle, we have highlighted the uniqueness and main features of the 10 most-visited cities in Mauritius. So, next time you’re visiting Mauritius Island, get this guide in hand and you know what is the best way to rent a car in Mauritius once you get out of the airport.

Travel News | eTurboNews

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Islands & climate change: Storm surges & coral bleaching affecting tourism

April 12, 2019 by Forimmediaterelease

Since Greta Thunberg, a Swedish schoolgirl and climate activist, brought the topic of climate protection onto the political and social agenda with her strikes, the negative effects of climate change have been discussed more and more. While climate change affects all areas of life, rising sea levels combined with storms that are steadily increasing in severity pose a direct threat to islands. Recently, the World Meteorological Organization (WMO) has announced that the average sea level in 2018 was 3.7 millimeters above that of the year before and has reached the highest level since satellite measurements.

In recent years, rainfall, storms, floods, and coastal erosion have increased in intensity and frequency due to climate change. While not all islands are affected to the same extent by the shifting weather patterns, most are aware of significant changes – including the Green Pearls® Island Partners. Instead of sitting idly by and waiting for the land to literally be washed away from under their feet, they are actively working to protect their homelands and their fragile ecosystems from the effects of climate change.

Climate Neutral in the North Sea

The North Sea island of Juist has set itself an ambitious yet necessary goal: to be completely climate-neutral by 2030. Even today, the consequences of climate change are already being felt on Juist. The increasing number of dikes intended to protect the land from storm surges is a tangible measure, and the island is also actively avoiding greenhouse gases by switching to car-free transport. For some time now, the city has been offering projects and activities that bring the concept of climate protection closer to visitors, both young and old, such as the “Juistus Climate Saver” program and the “University for Children.”

Colorful Coral Gardens for the Maldives

Climate change has also left its mark on the Indian Ocean. According to marine biologist Smrutica Jithendranath, responsible for the underwater world around the Reethi Faru eco-resort, rising sea levels have so far had little impact on the Maldives. However, the consequences of climate change can be clearly seen in the corals. In particular, rising water temperatures and increasingly fierce storms are causing severe damage to these tiny, sensitive animals, leading to coral bleaching and even coral death.

Based on these observations, the Reethi Faru Resort has launched a coral conservation project on Filaidhoo. In specially created underwater gardens, the resort propagates corals and plants them back into the house reef after about a year. The underwater gardens and house reefs also provide protection for the beaches and prevent them from being washed away. Within another of the many atolls of the Maldives, the North Malé Atoll, guests from the eco-resort Gili Lankanfushi can plant young corals under water in the gardens themselves and actively participate in the resort’s Coral Lines Project. After the guest’s departure, they also have the opportunity to follow the development of their corals on the resort’s blog.

Koh Samui Against Climate Change

The sustainable resort The Tongsai Bay on Koh Samui focuses on strategies to avoid greenhouse gases including non-motorized water sports, bicycle rental for island tours, carpooling, and avoiding cars on the hotel grounds. The resort has also supported the Green Island Foundation since its inception ten years ago. The organization’s main objectives are to protect the island’s climate and valuable ecosystems. For example, the Green Island Foundation has already organized car-free weeks on Koh Samui with the help of partners, such as The Tongsai Bay, to raise awareness of the need to reduce greenhouse gas emissions.

Travel News | eTurboNews

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Luxury boutique cruise line launching coastal fleet

April 11, 2019 by Forimmediaterelease

Scheduled to begin full operations in November 2019, an explorer class vessel will serve three new destinations with year-round departures. The full announcement on vessel name, facts, destinations and itinerary details will be released globally on May 8, 2019.

Boutique luxury cruise line, Aqua Expeditions, is set to enter the coastal cruise market in the fall of 2019, after operating as an Amazon and Mekong River cruise line for the past twelve years.

A month ago, Aqua Expeditions finalized the purchase of a long-range 200-foot explorer yacht originally built for Britain’s Royal Navy; the vessel is now undergoing a complete refurbishment designed to transform it into an ultra-modern luxury expedition cruise ship catering to affluent explorers.

The May 8 announcement will also unveil a brand-new, state-of-the-art, luxury river cruise vessel to consolidate Aqua Expeditions’ position as one of the leaders in the river-cruise market. Once this and the recently-purchased expedition vessel are in operation, Aqua Expeditions will have doubled its fleet from two to four vessels by mid-2020.

“Even as we grow, as an owner, I remain deeply involved in every aspect of the new vessels – from the minutiae of the design details to the intricacies of the itineraries — just as we did when we started out in 2007,” says CEO Francesco Galli Zugaro, “and, as with all Aqua Expeditions vessels, we are partnering both with renowned designers and critically acclaimed chefs to provide a world-class experience.”

Travel News | eTurboNews

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Gleam of hope for tourism

April 9, 2019 by Forimmediaterelease

On March 27, all roads led to Mombasa, Kenya, for a joint business meeting organized by Uganda and Kenya and the two Presidents of both countries actually attended. The meeting gathered ministers, key business persons from both countries to discussing topics of mutual interest for the growth. I was personally hesitated to go because my wife and daughter were traveling same week and did not want them to leave without me saying a goodbye.

I also do not like meetings where people talk and do not come up with real solutions for the existing problems. I only made the journey after my family blessed it. I took a morning flight aboard Kenya Airways to join two Kenya friends (Shivam Vanayak and wife) out of Nairobi to Mombasa and thankfully, they had managed to secure three tickets on Madaraka train. Securing seats on the train from Nairobi to Mombasa is an uphill task because of high traffic.

I had been to Nairobi a number of times with an aim of securing seats and failed because of the demand. The business class is even worse because the tickets are booked out first way in advance.

The staff of Madaraka train dress more like air hostesses with a proper Kenyan hospitality. The train carries about 1,500 people each way and there are two trains departing Nairobi daily for Mombasa and vice versa which means 3,000 individuals are dropped into Mombasa daily which is a massive business opportunity for the Mombasa service providers such as hotels, restaurants, taxi drivers, entertainment joints, boats, bars, etc.

The train goes through Tsavo National Park which is Kenya’s largest and oldest standing at 13,747 square kilometers. While on the train, we also saw the 300 kilometer long Yatta Plateau, the longest lava flow in the world. Tsavo is home to the larger mammals, vast herds of elephants, rhinos, buffaloes, lions, leopard, pods of hippo, crocodiles, water bucks, lesser kudu, genenuk and the prolific bird life.

At the business forum in Mombasa, I was given an opportunity to address the audience which included President Museveni and President Uhuru Kenyatta on behavior Uganda and Kenyan tourism group. My address focused on seven points we had agreed upon before the Presidents arrived at Sarova sands where the meeting took place.

The first point focused on the flights between the East African countries especially Kenya and Uganda. Our observations are that the tickets between Uganda and Kenya are very expensive because of the high taxes levied by both governments. Kenya for example charges $50 on every ticket and Uganda charges $57 which makes a total of $107. That figure is what should be the cost of a ticket between the two countries. We actually recommended that flights between the two countries be domesticated.

The second point focused on the East African tourists’ visas which have Uganda, Kenya and Rwanda working together. Our proposal was that the two presidents convince the Tanzanian leadership to join the good arrangements. Many tourists are finding it easy paying $100 for a visa that covers the above three nations which allows them to move back and forth.

Since some local airline operators such as coastal want to fly into Ugandan national parks, it would positively affect the tourism business between the four nations. The third point focused on politics. Overtime, we as the tourism operators in the region have seen politics affect tourism a lot especially during campaigns and since insecurity and tourism can’t co-exist, foreign tourists will fear to travel in the region.

The leaders were asked to remember what their actions mean to business and practice restrain. This particular point was well received by both leaders and we hope to see some change with time. The fourth point focused on trans-boundary tourism opportunities which focus on the shared tourism attractions such as Lake Victoria and Mountain Elgon.

The tourism fraternity feels we need a combined effort in exploiting the above because we miss out on potential billions of dollars that could come out of activities such as cruises, sport fishing, water transport, accommodations on the shores and the many islands found on the lake. We also talked about the joint marketing opportunities across the globe that would see millions flock to Uganda and Kenya hence more revenues.

We asked the presidents to go easy on the yellow card requirements for citizens from both countries because it inconveniences the business travelers most since they are frequent.

Travel News | eTurboNews

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Saint Lucian taxi company receives international service excellence certification

March 25, 2019 by Forimmediaterelease

A Saint Lucian taxi firm has become the first tourism taxi company in the Caribbean to be Hospitality Assured (HA) certified, an international certification programme for service excellence.

Holiday Taxi Limited is among a number of tourism enterprises in member countries of the Caribbean Tourism Organization (CTO) that recently completely the rigorous qualifying process towards certification.

The taxi company reported that the certification process significantly improved the knowledge and skills of its employees, who are now much better placed to strengthen its performance and overall competitiveness through service excellence.

“I would recommend [Hospitality Assured] to anybody,” said Holiday Taxi’s Lucien Joseph.

The Castries-based ground transportation firm was one of four tourism service providers whose participation in the HA certification process was funded by the Caribbean Development Bank (CDB) through a US$265,000 grant to train key HA support personnel and to fund the participation of 30 tourism micro, small and medium enterprises in the programme. The others businesses are Sunbreeze Hotel in Belize – the first hotel on the island of Ambergris Caye to be HA certified – as well as Grand Coastal Inn and Old Fort Tours in Guyana, both of which said they are now better prepared to introduce a culture of service excellence in all aspects of their businesses.

Hospitality Assured promotes and rewards the highest standards of service excellence in the hospitality sector and is seen as the standard for service and business excellence in the industry. It provides nine key performance indicators – customer research, the customer service promise, business leadership and planning, operational planning and standards of performance, resources that are required to deliver customer service standards, training and development, service delivery, service recovery and customer satisfaction improvement – against which an organization can continually evaluate and measure its performance with respect to service quality, while promoting an organizational climate of continuous improvement.

To facilitate the certification process the CTO assigns a business advisor to each enterprise to help the companies meet the minimum requirements on the nine steps of the Hospitality Assured standard. Certification is for a two-year period and there must be continuous improvement in order for a business to be recertified.

Ninety-one companies from fourteen CTO member countries have signed on to the program, with thirty-nine currently possessing certification. The businesses involved are mainly in the accommodation sub-sector, but there are also several sites and attractions, restaurants and coffee houses, tour and transportation companies, a retail store and a hospitality training institute.

Hospitality Assured is a service quality management certification owned by the Institute of Hospitality in the United Kingdom, managed and operated by the Hospitality Limited, U.K. and developed specifically for the tourism sector, to promote and reward the highest levels of service and business excellence. Hospitality Assured in the Caribbean is managed and promoted by the CTO. Any hospitality, leisure, tourism or service-oriented organization is eligible for Hospitality Assured certification, be they large or small, single or multi-operational.

Travel News | eTurboNews

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Point Lookout Resort and Conference Center in Northport under new management

March 20, 2019 by Forimmediaterelease

Olympia Hotel Management announced today that they will assume management of Point Lookout Resort and Conference Center in Northport, Maine. The dramatic 387 acre conference center and resort property is set on mountainside terrain overlooking Penobscot Bay, in Maine’s scenic Mid-Coast region.

The new owner of Point Lookout is Deep Creek Grazing Association. David and Tami Hirschfeld, of Camden are the principals of Deep Creek Grazing Association. They are proud to take the helm of such a majestic property, one that offers guests, wedding couples and corporate clients an authentic Maine experience.

“The Hirschfelds look forward to welcoming new and returning guests to Point Lookout,” says Matthew Arrants, Executive Vice President of Pinnacle Advisory Group, on behalf of Deep Creek Grazing Association. “They are devoted to the region and deeply committed to the resort’s employees. As Maine residents, they intend to be good stewards of this remarkable property. It’s why they reached out to a Maine-based company like Olympia Hotel Management for their hospitality and operational expertise.”

For Portland-based Olympia Hotel Management, which currently manages such Maine hotels as the award-winning Inn by the Sea, Point Lookout is a welcome opportunity to partner with another iconic property in their home state.

“We’re thrilled to take over the management of Point Lookout,” says Sara Masterson, Senior Vice President of Olympia Hotel Management. “We have a deep and lasting commitment to the state of Maine and this remarkable coastal property aligns perfectly with our expertise in managing outstanding properties that play an integral role in the local community.”

Travel News | eTurboNews

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