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For Immediate Release | Official News Wire for the Travel Industry

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SITA: Tracking airline passenger bags drives 66% improvement in baggage delivery

April 24, 2019 by Forimmediaterelease

Airlines that are adding tracking at more points of the baggage journey are enjoying a huge improvement in bag delivery globally. The SITA 2019 Baggage IT Insights – officially launched at an event in Abu Dhabi International Airport today – shows that where tracking is done at check-in and loading onto the aircraft, the rate of improvement is as high as 66%.

These results come as the record drop in the baggage mishandling rate achieved globally over the past decade plateaus, with the rate steady at around 5.7 bags per thousand passengers over the past three years. In 2018, the rate was 5.69 per thousand passengers.

Over the past year, an increasing number of airlines and airports have started to introduce tracking at key points in the journey – check-in, loading onto the aircraft, transfers and arrival – to improve baggage management and further reduce the chances of a bag being mishandled. SITA’s research provides the first glimpse of the success of this tracking. It reveals that where bags were being tracked when loaded onto the aircraft, the rate of improvement ranged between 38% and 66% depending on the level of tracking introduced.

Peter Drummond, Director of Baggage at SITA, said: “While the mishandling rate has started to plateau over the past few years, this comes against a continued growth in passenger numbers and their bags. In 2018, 4.36 billion travelers checked in more than 4.27 billion bags. More bags makes things more challenging. Everyone across the industry needs to look beyond the process and technology improvements made in the past decade and adopt the latest technology such as tracking to make the next big cut in the rate of mishandled bags.”

Ahmed Juma Al Shamsi, Acting Chief Operations Officer at Abu Dhabi Airports, said: “For our passengers the timely delivery of baggage is key to ensuring a seamless passenger experience and therefore an area in which we continue to make further improvements. Looking forward, baggage tracking is fundamental to driving more accurate bag delivery not only at Abu Dhabi International Airport but across the entire passenger journey. We have led the way with the introduction of tracking on arrival and we have already seen significant improvements.”

Transferring baggage from one aircraft, or airline, to another remains a pinch point in the journey and in 2018 it was again the main reason for bags being mishandled. Transfer bags accounted for 46% of all mishandled bags.
Drummond added: “Transfer is by far the most difficult stage to track a bag as there are multiple airlines and airports involved. However, data from this year’s report shows that tracking at key points in the journey, such as transfers, will go a long way to eliminating mishandling and will allow airlines and their passengers to keep tabs on where their bags are at every step of the way.”

Over the past decade, total number of mishandled bags per annum has plummeted 47% from 46.9 million in 2007 to 24.8 million in 2018, while the annual bill footed by the industry has shrunk 43% to $2.4 billion, down from $4.22 billion in 2007.

Travel News | eTurboNews

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Attending an Indian Weddings: A niche tourism opportunity

March 31, 2019 by Forimmediaterelease

Indian weddings are known to be over the top. Hotels and resorts love to organize Indian weddings. A hotel in Hawaii told eTurboNews: “Yes it’s big business, but don’t mention it too much 🙂 “
Families mortgage their homes and take large loans to pay for such weddings, but some couples in India are not only inviting family and friends to their weddings. They have started selling admission tickets to their weddings to tourists wishing to attend the colorful affair.

A typical rate is $200 for a two-day invitation to attend an Indian wedding through a start-up called Join My Wedding.

“The concept was pretty new,” Delhi-based fund manager Surabhi Chauhan told US broadcaster CNBC, explaining that she came across the start-up while booking her wedding venue. “We were also getting to know people from other countries. We were very much excited and open about it, given the fact that it was new.”

Chauhan and her husband were introduced to Stevens and Gower. “We were chatting and coordinating, we had a brief introduction about each of us, what exactly we do, our respective profiles (and) what are the arrangements that will be there, the kind of attire they’re supposed to wear — all those conversations happened,” she said.

To sell tickets to their wedding couples list details about the special day on the website.

“If you think about it, there’s nothing more cultural than a wedding because you have every cultural element present: The local people, local food, customs, the outfit, the music, basically every cultural element is right there,” said the start-up’s co-founder Orsi Parkanyi.

She explained that the idea came from her own experiences in missing out on friends’ weddings. She decided to focus on Indian weddings because they are “world-famous” and the chances to attend them are not high for most non-Indians.

TAravel agencies and tour operators are also offering tour packages for international travelers to attend Indian wedding ceremonies during their visit. Experts estimate the Indian wedding industry to be worth about $40 billion and expect it to grow around 20 percent a year.

 

Travel News | eTurboNews

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