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The Development and Promotion of MICE in Thailand

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The Thailand Convention & Exhibition Bureau (TCEB) is leveraging the development of Thai MICE business in long haul markets in collaboration with foreign chambers of commerce representing Australia, UK, USA and Germany.
​Mr. Chiruit Isarangkun Na Ayuthaya, President of Thailand Convention & Exhibition Bureau (Public Organization) or TCEB, disclosed, “The signing of this MOU – The Development and Promotion of MICE –  between TCEB and Foreign Chamber Alliance (FCA), comprising 4 chambers of commerce representing our main target countries, which are Australia, UK, USA and Germany.
It’s considered another remarkable step of TCEB in altering our role to leverage MICE by serving as a business partner who joins hands with foreign organisations to promote the development of Thai MICE in international markets, as well as to penetrate into long haul MICE markets in Oceania, Europe and the USA, side by side with our main short haul target markets in Asia.
“Indeed, the collaboration is a new dimension of promoting Thai MICE business in long haul markets with concentration on Oceania, Europe and the USA. This is the very first time that the Foreign Chamber Alliance – FCA, which represents Australia, UK, USA and Germany, signed an MOU with a Thai government agency. Interestingly, FCA has more than 20,000 members that include businessmen, investors, entrepreneurs from business, industrial and service sectors, such as Minor Hotels Group, AccorHotels Group, Marriott Hotels Group, convention centres business, as well as oil, mining, pharmaceutical, automobile and other industries,” he added.
“These are considered high potential business groups for propelling the national economy and are included among the targeted industries that the Thai government is keen to encourage in line with the 4.0 Policy. For this reason, this is a lucrative opportunity for us to collaborate to develop and raise the competitiveness of Thai MICE. The 4 chambers of commerce have recognised the importance of using MICE as the gateway to the development of commerce and investment in Thailand and ASEAN,” he said.
With this MOU, the framework for the development of MICE business will embrace 5 dimensions of operation:
• The sharing of MICE statistics and events
• MICE business development
• MICE market promotion
• MICE business research
• MICE personnel development.
Mr. Chiruit further said, “The initial collaboration to mutually promote MICE business will mainly focus on hospitality service, because members of the FCA have long records of investment in Thailand, which have been running alongside their nationwide service businesses. Hence, they have eyed to extend collaboration with Thai government agencies, as they believe the endeavour will open a new door to operate MICE business in Thailand and ASEAN.
“This, in turn, will allow them to study about the dynamics and direction of the Thai MICE market. By joining with TCEB in formulating a marketing development scheme, the synergy will open a new door to connecting with other alliances who relate with the promotion of Thai MICE business in targeted countries. Moreover, there will be co-operation in drawing international events into Thailand, marketing promotion and provision of support for events previously held in Thailand,” he said.
“Target groups and alliances will be invited to participate to strengthen the potential of MICE events held here in Thailand. The FCA will join with us in the exchange of marketing information related to targeted industries held by allied chambers of commerce and TCEB will exchange information on Thai MICE business, including statistics and events, to fully bolster mutual MICE business development,” said the TCEB President.

​He went on to say, “Nevertheless, the FCA expects the Thai government to leverage the competitiveness of Thai MICE business in order to serve global competition. For example, facilitation of customs and immigration procedures; development of infrastructure and transportation; construction of convention centres; development of MICE personnel that meets international standards, and establishment of One-Stop-Service MICE centres. All of which will open a new door to the holding of MICE events in Thailand by efficiently offering enhanced convenience for MICE entrepreneurs and organisers,“ he declared.

Proposals to establish MICE service centres has been included in TCEB’s earlier strategic plan, and the Ease of Doing Business project as well  as the draft of a national strategy of NESDB (National Economic and Social Development Council).
​Mr. Chiruit went on to explain, “After the completion of MOU signing, TCEB is set to discuss with the FCA on the preparation of Phase I work plan, which lasts two years. Both parties will encourage practical co-operation in a rapid and consistent manner. Initially, we have planned to attract events and provide support to the holding of events that relate to targeted industries according to the government’s 4.0 Policy, particularly in the provinces governed by the administration of EEC (Eastern Economic Corridor),” he said.

​“TCEB expects that the collaboration will not only leverage the competitiveness of Thai MICE in long haul markets in Oceania, Europe and the USA, but will also help to attract international events into several regions in Thailand, especially those considered main markets in MICE City project, which are Bangkok, Pattaya, Phuket, Chiang Mai and Khon Kaen. Definitely, we believe the rapport will encourage transfers of technology and knowledge of each industry among one another, and thus will promote advancement in all regions and stimulate income distribution to communities nationwide,” concluded Mr. Chiruit.

Mr. Benjamin Krieg, Vice President, Austcham, explained, “The role of the Foreign Chamber Alliance (FCA) in Thailand and the purpose of signing the MOU combines key Foreign Chambers and their members through this important collaboration, we provide a common voice on advocacy to develop and grow opportunities that can benefit our members and the country of Thailand,” he said.

“The MICE industry is growing, and will also continue to grow in importance and contribution to the overall tourism sector within Thailand, and of course the greater Thai economy. Our primary aim is to continue to increase and grow the competitiveness of Thailand as a leading destination for MICE not only within Asia, but the world, further complimenting the amazing tourism industry that we already are so fortunate to be a part of,” concluded Mr. Krieg.

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Russian billionaire buys world’s first private icebreaker

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One of the top 50 richest Russians, banker Oleg Tinkov, wants to present what he calls a first private icebreaker to the public next year, before the €100 million vessel sets sail to the Antarctic among other destinations.

Founder and owner of Tinkoff Bank, worth $2.2 billion, is going to show off the SeaExplorer 77, the newest addition to his pet-project, La Dacha, at the major global yacht show in Monaco as early as 2020.

After the presentation, the superyacht will head to the gems of the Indian Ocean, the Seychelles and Madagascar, Russia’s scenic Kamchatka peninsula and Alaska, before challenging its reinforced icebreaker hull in Antarctica in late 2021 and the beginning of 2022.

“It is yachting, but a completely different one,” Tinkov explained. “It’s about exploring, but not about drinking martini and showing off in Saint-Tropez.”

The ‘icebreaker’ cost the billionaire more than €100 million (US$112 million). The banker wants to enjoy it himself for around 20 weeks per year and plans to lease it for the rest for €690,000 per week.

The entrepreneur says he was the first to order such a vessel. In fact, it is an expedition yacht, which can break ice up to 40 centimeters thick and maintain autonomy at sea for up to 40 days. The 77-meter vessel, offering luxury accommodation for up to 12 guests in addition to the crew, also features two helicopter hangars, a dive center and decompression chamber, and carries a submersible, two snow scooters and waverunners.

Microsoft founder Bill Gates has already showed interest in the luxury sea adventure, and wants to have a three-week long charter, while a Russian businessmen from the Forbes list, whose name Tinkov did not reveal, wants to rent the boat for six months.

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Destination Florence CVB partners with City of Florence for international tourism promotion

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Destination Florence CVB is the new official partner of the City of Florence to promote the destination and better the quality of tourism.

The Florence Municipality, The Florentine Chamber of Commerce and The University of Florence signed an agreement to outline new and effective strategies in the tourism field, relying on the governence of tourism and the ability to directly foster agreements between institutions and individuals, while defining and clarifying the roles of various on-site actors.

The agreement is dedicated specifically to the MICE tourism and to better the quality of tourism in all the Florenctine territories and it has the aim of choosing a partner to develop activities and strategies.

Thanks to the winning of a competition notice, Destination Florence Convention and Visitors Bureau has been selected as the unique partner of the City of Florence and its partners to promote the destination all over the world and acquire more conferences and events.

To develop the activities, the Municipality of Florence allocated 320.000 Euros per year for a total period of three years, to be renewed for two more years.

Destination Florence Convention and Visitors Bureau has been operating for over 20 years as a destination agency to attract large events, congresses, international marriages, and individual tourists. It represents a comprehensive outlet for tourism thanks to more than 300 partners, a network that makes it possible to have a synchronized bond with the territory and the operators functioning within, strengthened by signed agreements with trade associations of reference.

The Ministry of Tourism of the city of Florence, Cecilia Del Re, said “We are very proud to have selected a unique partner for the promotion of the city. Florence is a unique city to host conferences and events also thanks to the new tramvia, the huge renovation of our congress centre and the future major enlargment of our airport”.

Destination Florence CVB presented a project to better the tourism within the city of Florence thanks to specific activities and with two main goals: acquire more conferences and events and attract a qualified tourism.

OBJECTIVES OF THE PROJECT:

– Increase the number of winning bid and conferences to be held in the city
– Presence at primary Fairs and Events of the sector (ILTM Cannes, ATM Dubai…)
– Augment number of tourists with a qualified profile and high spending capacity
– Increase the average duration of stay within the territory
– Expand and diversify the range of services, products, and experiences
– Qualitatively enhance the image of Florence worldwide
– Promote qualified and certified tourist services in the city, including the greater metropolitan area, to include lesser-known concepts of great touristic value

Carlotta Ferrari, Director of Destination Florence CVB said: “Florence is one of the most attractive destination of the world in fact it is in the top five cities to host conferences and events. We will continue to promote Florence to acquire more conferences and events each year.”

“Also, thanks to the Destination Florence project, we will develop and promote tourism offerings, proposing a benchmark for a single, potential national model. We are working with the most innovative technology as our new chat bot that we will presented in the next months and we are also opening our official account on WeChat to promote Florence in the Chinese market.”

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Solomon Islands dive operators to establish formal association

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A major step forward for the future promotion and development of the Solomon Islands dive tourism sector, the destination’s main dive operators have agreed to combine resources to create a formal representative body – Dive Operators Solomon Islands (DOSI).

The move follows a recent forum in Honiara facilitated by Strongim Bisnis, an Australian government initiative working in partnership with local companies and operators to promote business growth.

All participants unanimously agreed on the need for a formal association to champion issues affecting the local dive industry in relation to the overall growth of the tourism industry.

Forum attendees included Tulagi Dive, Raiders Hotel & Dive, Driftwood Solomon Islands, Biliki Cruises, Dive Munda/Solomon Islands Dive Expeditions, Yawana Dive, Dive Gizo and Uepi Island Resort

Gizo-based Sanbis Resort and Solomon Dive Adventures are also expected to become DOSI members.

Other stakeholders taking part included the Ministry of Culture & Tourism, Tourism Solomons, Solomon Airlines, and the Solomon Islands Chamber of Commerce & Industry.

Representatives from the Australian Department of Foreign Affairs & Trade and NZAid also attended.

Welcoming the development, Tourism CEO, Josefa ‘Jo’ Tuamoto underlined the important role a strong, united dive operators’ association can play in helping to shape the country’s tourism future.

“This has certainly been the case in several of our neighbouring destinations where dive operators have combined resources to form industry bodies and in the process taken action in helping to propel increased international visitation numbers,” Mr Tuamoto said.

“From our perspective, tourism is ever growing in importance as a key economical driver for the Solomon Islands and with international divers making up a large percentage of the 28,000 international visitors we host every year, we need to do all possible to ensure we maximise the opportunity.

“Having a strong, uniform voice with the ability to help raise and tackle pertinent issues affecting this key sector is timely.

“This voice in synch with stakeholders will enable us jointly to drive what has the potential to act as a very powerful industry lobby.”

The Solomon Islands is renowned as one of the world’s foremost dive locations.

Just last December the Solomons Islands was named one of the world’s top 10 dive destination’s in the prestigious annual ‘Dive Travel Awards’ conducted by the world’s largest dive publication, British-based Dive Magazine UK.

In 2017 CNN Travel ranked the Solomon Islands as one of its 10 best snorkelling locations.

The destination’s 992 islands and unspoilt coral reefs literally teem with huge numbers and unique varieties of marine life.

Add to this the dozens of WWII shipwrecks and downed aircraft that litter the seabed, so much so that in one area just a short journey from the country’s capital Honiara has been renamed ‘Iron Bottom Sound’.

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IndiGo airline under safety audit by India’s civil aviation regulator

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India’s civil aviation regulator will conduct a special safety audit of the low-cost carrier IndiGo following concerns about the snag-ridden Pratt and Whitney (P&W) engines, which power the airline’s A320 Neo aircraft.

While an annual audit of IndiGo was due in April, a special Directorate-General of Civil Aviation (DGCA) review will also be done of the airline’s operations and engineering departments.

“We confirm that there is currently a DGCA audit of IndiGo, which is combined with the annual main base audit. IndiGo has received a limited number of show-cause notices. IndiGo has responded accordingly and we can only comment on this matter after we have a discussion with the DGCA,” the airline said in a statement.

An airline source, however, dismissed reports that show-cause notices had been served on two senior officials of the airline.

Indian carriers IndiGo and GoAir have been inducting the P&W engine-powered A320 Neo aircraft since 2016. The former has 72 of these planes and the latter has 30.

Problems in engine

There have been problems in different parts of the engine, including the combustion chamber, knife edge seal, lift-off seal, front hub corrosion and heating of oil near lift-off seal leading to smoke on board a flight, apart from vibration during climb.

The engine-maker maintains that the problems are taking place as the engines are new into operations.

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India stakeholders focus on sustainable development of Heritage Tourism

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PHD Chamber of Commerce and Industry (PHDCCI) organized the 8th India Heritage Tourism Conclave with the theme “Sustainable Tourism Management at World Heritage Sites” on March 27, 2019 at WelcomHotel The Savoy, Mussoorie. The program was supported by the Ministry of Tourism, Government of India.

Inaugurating the Conclave, Dr. Sanjeev Chopra (IAS), Director, Lal Bahadur Shastri National Academy of Administration, said: “A country as diverse as India is symbolized by the plurality of its culture and heritage. Heritage tourism in India is a real treasure as there are numerous cultural, historical and natural resources. There are immense possibilities of heritage tourism in India. This type of event can prove to be a milestone for increasing the tourism business of the country.”

H.E. Chung Kwang Tien, Ambassador, Taipei Economic and Cultural Center in India; H.E. Fleming Duarte, Ambassador, Embassy of Paraguay; H.E. Dato Hidayat Abdul Hamid, High Commissioner, High Commission of Malaysia; H.E. Eleonora Dimitrova, Ambassador, Embassy of the Republic of Bulgaria; and H.E. Jagdishwar Goburdhun, High Commissioner-Designate, Mauritius High Commission were also present at the program and shared the heritage tourism potential of their respective countries.

PHD Chamber of Commerce and Industry and its Knowledge Partner- Auctus Advisors have jointly released a Knowledge Report ‘Sustainable Heritage Tourism in India’. The report gives a holistic view on heritage tourism across the world and in the country. The report says that while growth in Indian tourism needs to be aggressively taken up, the sustainability dimension of tourism also needs to be viewed with equal importance.

Radha Bhatia, Chairperson – Tourism Committee, PHDCCI, said that the ancient past of India has ensured that the present and subsequent generations have abundant of historical and cultural inheritance to be proud of. “The restoration efforts to safeguard valuable heritage assets at government’s end in association with various agencies and organizations are visible at places of historic significance but there are so many places which still stand apart and require immediate attention. Preserving India’s cultural heritage for the enrichment and education of present and future generations is crucial,” she said.

Kishore Kumar Kaya, Co-Chairman – Tourism Committee, PHDCCI welcomed all the dignitaries and expressed his desire to host more such programmes in future at WelcomHotel The Savoy, Mussoorie.

Ruskin Bond, Leading Indian Author; Bill Aitken, Travel Writer and Dinraj Pratap Singh, Owner, Kasmanda Palace were felicitated during the program.

While setting the theme of the Conclave, Rajan Sehgal, Co-Chairman – Tourism Committee, PHDCCI, said, “India’s World Heritage Tourism Sites have an added advantage for attracting international tourists. Nearly 85% of all visitors to India visit one or the other heritage sites of the country in their course of the vacation. Tourism in India has shown a phenomenal growth in the past decade and is expected to emerge as the most important revenue earner for India in the years to come.”

Panel Discussion on ‘Creating a Sustainable Ecosystem for promotion of Heritage Tourism’ had Vinod Zutshi (IAS Retd.), Former Secretary, Ministry of Tourism, Government of India as the moderator and witnessed Bhavna Saxena (IPS), Special Commissioner, Andhra Pradesh Economic Development Board; Pronab Sarkar, President, Indian Association of Tour Operators; Dr. Lokesh Ohri, Convenor – Dehradun Chapter, Indian National Trust for Art and Cultural Heritage; Anil Bhandari, Chairman, A B Smart Concepts; Ganesh Saili, Indian Author; Kulmeet Makkar, CEO, Producers Guild of India; Virendra Kalra, Chairman – Uttarakhand Chapter, PHDCCI; Sandeep Sahni, President, Hotels & Restaurants Association of Uttarakhand; Sumit Kumar Agarwal, Secretary General, Tribal India Chamber of Trade Agriculture and Commerce; and Manish Chheda, Managing Director, Auctus Advisors.

Heritage tourism in India with 37 UNESCO World Heritage Sites and numerous other natural sites has immense potential that need repeat visits to cover all of them. The challenges are very demanding keeping in mind conservation and environmental protection. ‘Adopt a Heritage Scheme’ by Ministry of Tourism and Archaeological Survey of India (ASI) is one of the best practices to showcase our monuments and drive sustainable growth.

The panelists highlighted that the need of the hour is to have a clear vision and a well-defined execution plan with the goal of sustainable development that provides conservation and growth, clean air, water, energy and heritage at large. Technology, documentation, capacity building and regulation are the way to go for sustainable development of heritage tourism.

A Heritage Walk was also organized during the program for all the delegates to enjoy the heritage of Mussoorie not only as past, but as a living tradition.

Yogesh Srivastav, Principal Director, PHDCCI, said that PHDCCI is committed to create such meaningful platforms to do its bit in enabling all the parameters of the tourism industry to grow and flourish further. The Conclave was attended by over 150 delegates.

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Global Tourism Industry Mourns the Loss of Peter Wong

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Tourism Icon Peter Wong died on 11 March 2019, at Queen Mary Hospital in Pok Fu Lam, HongKong.

Peter Wong was Executive Chairman of the China Chamber of Tourism, Vice Chairman of the Global Tourism Economy Forum, and Chairman of several private sector companies including M.K. Corporation Ltd., Culture Resources Development Co Ltd, Silk Road Hotel Management Co Ltd, and Silk Road Travel Management Ltd. Since 1993, he participated as a member of the United Nations multi-agencies Silk Road Project.

Peter was politically active serving on the National People’s Congress as a representative from Hong Kong from 1993 until his death.  Peter Wong was a graduate of the University of California at Berkeley and a recipient of the Young Industrialist Award of Hong Kong.

During the UNWTO 22nd General Assembly in Chengdu, China, Peter said: “Tourism is increasingly an important economic pillar for all countries and beyond this, we are now moving into an era of universal values which our industry is in the forefront of championing – like poverty alleviation and environmental protection; and we are an industry that more than any other is dedicated to propagating a message of peace and harmony.”

The founder of the International Institute for Peace Through Tourism(IIPT)  Louis D’Amore told eTurboNews: “Peter’s passing was much too soon and will be felt throughout the industry. He continually spoke of the ’PHD‘ role of tourism – a role of Peace, Harmony and Development. And so his philosophy and concept of tourism were totally consistent with the philosophy and goals of IIPT.

Together with Peter as Executive Chairman of the China Chamber of Tourism, we launched the IIPT Global Peace Parks project with the dedication of Sun River National Park, Pu’er China as an IIPT International Peace Park (see photo left and below). We will certainly miss Peter’s collaboration on future projects.”

Peter traveled to Beijing on 2 March 2019 to attend the annual meeting of the NPC, only to return to Hong Kong two days later to treat an illness.

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Puerto Vallarta Beach Club has a new director of operation

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Puerto Vallarta Beach Club announces the appointment of John Douponce as Director of Operations of Puerto Vallarta Beach Club.

John Douponce brings a wealth of hospitality management expertise to Puerto Vallarta Beach Club, most recently as general manager of the Chamberlain West Hollywood for the past six years. During his tenure at the OLS Hotel & Resorts property, he was responsible for the execution of a $15 million redesign of the hotel’s accommodations, public spaces, rooftop pool deck and bar. He also worked with two other OLS properties, Le Parc Suite Hotel and Le Montrose Suite as general manager, and as area director of operations for Le Montrose Suite.

John is thrilled to be a part of the luxury Estate in Puerto Vallarta.  “I have been visiting here for many years, and this is a very comfortable home for me. I am delighted to introduce Puerto Vallarta Beach Club to new guests who will appreciate what I’ve come to love, the privacy and special personalization that distinguish it from luxury resorts among the world,” he notes.

John’s extensive background in hospitality covers management, operations, profit and loss, staff training and development as well as marketing and guest relations. His business management approach focuses on identifying the distinguishing aspects of a property, repositioning the property as needed, and creating a hospitality experience that is unparalleled in the industry, one that inspires guests to return year after year. His nearly 30 years in the hospitality industry have taken him from Michigan where he worked in both restaurants and hotels to hotels and resorts in North Carolina, Orlando, Hawaii and Los Angeles, with positions in sales, marketing and management.

John originally hails from Michigan and he has spent most of his career in California. Beyond his hotel positions, John has been active in the hospitality world as a member of California Travel & Tourism Association.  He also served on the boards of the West Hollywood Marketing & Visitors Bureau as well as of the West Hollywood Chamber of Commerce.  He is also active in the non-profit sector, serving on the board of directors for the AIDS Project Los Angeles.

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