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Sandals and Beaches Resorts Announces New Travel Protection Plan – Insurance Is On Us and Offers New Cancellation Protection Benefit

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Trust and confidence are increasingly becoming top priorities for consumers as they begin to safely travel to their dream destinations once again. This is why Sandals® Resorts and Beaches® Resorts are giving guests sun, sand, relaxation and even more confidence when booking thanks to two new added perks to its Book With Confidence program. The Luxury Included® resort company is offering a new Travel Protection Plan – Insurance Is On Us, powered by Trip Mate, that will be purchased on behalf of guests automatically and is part of their travel reservation as of October 6, 2020. Not only does this apply to new reservations, but this perk built to help put consumers’ minds at ease also applies to all pre-existing Sandals and Beaches bookings made prior to October 6, 2020 and traveling through May 31, 2021. Additionally, travelers can cancel their resort getaway at any time and plan their future vacation with confidence thanks to a new Cancellation Protection Benefit* by Unique Vacations.

“Travelers making vacation plans to the beautiful Caribbean can feel more confident than ever about their trip to paradise thanks to these two new added perks to our Book With Confidence program,” stated Adam Stewart, Deputy Chairman of Sandals Resorts International. 

“We know couples and families alike are yearning for a much-needed Luxury Included® getaway, and we’re pleased to offer these benefits so they can book their vacations with an added layer of reassurance.”

As island nations began to open borders, Sandals Resorts became the first resorts to open its doors across the Caribbean. The strict protocols that Sandals and Beaches Resorts developed allowed for 12 of its 18 resorts to open, showing that Sandals and Beaches Resorts goes above and beyond to ensure consumers can enjoy their vacation with confidence, from arrival to departure. With its reimagined Book With Confidence program in place, travelers can book their vacation and focus on what really matters – quality time with loved ones at the most luxurious resorts in the Caribbean.

Travel Protection Plan – Insurance Is On Us!

To offer guests even more protection, Sandals and Beaches Resorts have added a new Travel Protection Plan – Insurance Is On Us powered by Trip Mate that will be purchased on behalf of guests. The plan offers couples booked now through December 31, 2020, expanded medical benefits during their resort stay. 

What the Travel Protection Plan – Insurance Is On Us covers: 

  • Medical expenses incurred as part of a treatment for illness, condition and/or accident. COVID-19 is treated the same as any other sickness.
  • Transportation expenses to the nearest facility capable of providing treatment for a sickness or injury that is acute, severe or life-threatening.  Transportation expenses to return home are also covered following an emergency medical evacuation (or a covered injury or sickness). Maximum Benefit of $100,000 Per Person
  • There is no exclusion for pre-existing conditions.  
  • If a guest’s travel plans are delayed due to the guest being quarantined, the Travel Protection Plan – Insurance Is On Us reimburses expenses for additional accommodations, meal and local transportation. Maximum Benefit $200 Per Day, Per Person and up to $2,800
  • There is no minimum or maximum age limit for eligibility.

All bookings made prior to October 6, 2020 with a purchased add-on of the Trip Mate Travel Protection Plan – Insurance Is On Us Plan will receive a Supplemental Travel Protection Plan that covers:

  • Expanded insurance coverage for Emergency Medical Evacuations. Additional $50,000 per person
  • Accident & Sickness Medical Expenses. Additional $75,000 per person
  • If a guest’s travel plans are delayed due to the guest being quarantined, the Supplemental Travel Protection Plan – Insurance Is On Us covers up to an additional $2,050 per person Maximum.

Cancellation Protection Benefit*

From now until December 31, 2020, guests booking a Luxury Included® Vacation will have the added perk of knowing they can cancel their vacation at least 31 days before arrival and receive a full refund on the land portion of their vacation with zero penalties. Guests cancelling 30-15 days before arrival will receive a combination of a 50 percent refund and 50 percent travel certificate for future travel to any Sandals or Beaches Resort within 12 months. Travelers also have the added perk of canceling within 14 days and up to the day of arrival for a travel certificate valid for 12 months from original travel date. 

*This benefit is provided by Unique Vacations and is not an insurance benefit. This benefit is separate from any Travel Protection Plan.

Sandals and Beaches Resorts are doing everything possible to provide a safe, seamless and stress-free experience so that guests can continue to book their Luxury Included® Vacation with full confidence. This Cancellation Protection Benefit, along with the Travel Protection Plan – Insurance Is On Us and the Sandals Platinum Protocols of Cleanliness and Beaches Platinum Protocols of Cleanliness, allows travelers to escape to the Caribbean with the trust they have come to expect.

For more information on how to Book With Confidence, visit:

Sandals: https://www.sandals.com/book-with-confidence/

Beaches: https://www.beaches.com/book-with-confidence/

More news about Sandals

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MEDIA CONTACT: 1-888-SANDALS, info@sandals.com

Sandals Resorts Has One Important Mandate: Adopt a School

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When Gordon “Butch” Stewart opened his first Sandals Resort, he had one very important mandate: the resort would be required to adopt a school in the community. Team members were to care for it and ensure that the facilities and students had what was needed to be successful. That was more than thirty years ago, and the beginning of a corporate commitment to community and a tradition of service that Sandals Resorts International (SRI) has nurtured.

“We have the resources, therefore, the responsibility to act,” says Stewart, Chairman and Founder of Sandals Resorts and Beaches Resorts.

Today, every resort under the Sandals Resorts InternationaI banner is required to adopt schools and in some cases entire communities to ensure that the messages of health, safety, environmental concern, community, and opportunity are shared as much as possible. From helping to provide new computer labs and building additional classrooms to giving scholarships for academically bright but needy students and hosting career days, SRI resort teams continually provide mentorship and share their knowledge and resources with their Caribbean neighbors.

When Sandals Resorts Adopts a School, It Adopts the Community
Sandals Resorts in the community.

In 2007, Sandals Resorts earned the Condé Nast Traveler World Savers Award for the Adopt-A-School program and their work in the Caribbean communities. For more than 25 years, Condé Nast has recognized the world’s best hotels, cruise ships, and airlines.

World-renowned Sandals and Beaches Resorts has transformed from one brand and one resort in Montego Bay, Jamaica, to become one of the most well-known and award-winning hospitality names in the world. With 5 brands and 24 properties in 7 countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia, and Turks and Caicos, Sandals and Beaches Resorts is the undisputed leader of Caribbean vacation experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon “Butch” Stewart, “exceed expectations” for guests, associates, and the people who call the Caribbean home.

More news about Sandals.

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MEDIA CONTACT: 1-888-SANDALS, info@sandals.com

Sandals & Beaches Resorts Call Center: Existing Bookings – We Will Call You

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Due to sudden airport closures and travel restrictions, Sandals & Beaches Resorts call center was forced to suspend all incoming calls to methodically deal with existing bookings. The resorts group wants to reassure guests that it will be sequentially contacting them according to their arrival dates and will also be updating on a daily basis to report how far it has reached in this critical process.

Valuing guests and their time and well-being has always been a Sandals standard. The Sandals & Beaches Resorts Call Center apologizes for any inconvenience and requests patience and understanding during this COVID-19 coronavirus pandemic.

Below is the heartfelt message sent to guests from Sandals & Beaches Resorts Founder & Chairman:

Dear Guest,

Never could we have imagined the impact the current global health crisis would have on the world. In these unprecedented times, and now more than ever, the safety and health of our valued guests is of paramount importance.

Recent global travel warnings, coupled with airline carrier cancellations, have compelled us to make the difficult decision to close all Sandals and Beaches Resorts from the period of March 30 – May 15, 2020. Therefore, will not be able to accept new arrivals as of March 23, 2020.

We also want to alleviate any additional worry you might have about your upcoming vacation. Please don’t call us because our dedicated team will be reaching out to you personally to assist with rescheduling your future plans. This way, you can spend less time trying to reach us and more time with your loved ones.

The Caribbean is resilient. We have always come back better, stronger and more passionate than ever. We promise this time will be no exception!

We will take this time to make further enhancements to our resorts, so that we will continue to surpass your expectations and provide you with the luxury-included vacation you so well deserve.

You chose Sandals Resorts because it’s the brand you can trust. When the time is right, you can trust us to be here, ready to welcome you back with open arms and a warm smile.

Love is All You Need,

Hon. Gordon “Butch” Stewart, OJ, CD, Hon. LLD

Founder & Chairman of Sandals & Beaches Resorts

Sandals and Beaches Resorts Celebrate Valentine’s Day with Suiteheart Sweepstakes & Exclusive Offer

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Sandals® Resorts and Beaches® Resorts are celebrating love all February long with their Valentine’s Day Suiteheart Sweepstakes. From now until February 29, guests can enter for a chance to win a 7-day, 6-night romantic retreat in a Love Nest Butler Suite® at any Sandals Resort or a Together Nest Suite® at any Beaches Resort in the Caribbean. With more quality inclusions than any other resort – from unlimited 5-Star Global Gourmet™ dining to exhilarating water sports and endless entertainment – Sandals and Beaches Resorts are thrilled to give guests and their loved ones the ultimate vacation getaway to their most exclusive and sought-after suites in the Caribbean.

However, the Luxury Included® resort company isn’t stopping there, because it is the month of love after all. In addition to the Valentine’s Day Suiteheart Sweepstakes, Sandals and Beaches Resorts are elevating the holiday even further with their exclusive Valentine’s Day 2020 offer, which invites guests to celebrate their love for one another on the most romantic day of the year. Now through February 14, guests who book a Luxury Included® vacation of six nights or more at any Sandals or Beaches Resort, for travel now through December 26, 2021, are eligible to receive the following bonus add-ons:

For Sandals Resorts Bookings: PrivateCandlelight Dinner for Two and Double Heart Necklace & Earring Gift Set with Crystals by Swarovski®.

For Beaches Resorts Bookings: $250 Red Lane® Spa credit and Double Heart Necklace & Earring Gift Set with Crystals by Swarovski®.

The experts in everything love and romance are thrilled to extend intimate add-ons to make its guests’ vacations even more special. Whether it’s a romantic Private Candlelight Dinner for Two under the stars featuring the very best in 5-Star Global Gourmet™ dining, a bottle of Ruffino Prosecco and unlimited pours of Robert Mondavi Twin Oaks® wines, or a relaxing massage at the award-winning Red Lane® Spa using the $250 credit, guests are guaranteed to strengthen their love in celebration of Valentine’s Day. Not to mention, guests of both Sandals and Beaches Resorts will receive a Double Heart Necklace & Earring Gift Set with Crystals by Swarovski® to cherish forever.

For more information on Sandals and Beaches’ Suiteheart Sweepstakes, please visit www.sandals.com/Suiteheart2020 or www.beaches.com/Suiteheart2020.

To redeem Sandals and Beaches’ Valentine’s Day 2020 offer, guests or travel agents must register their booking within 72 hours of creating the booking at https://www.sandals.com/specials/valentines-day-registration/ or https://www.beaches.com/deals/valentines-day-registration/.

Please note that this offer is valid for new bookings only, and blackout dates apply.

MEDIA CONTACT: Alexa Mechanic alexa.mechanic@ketchum.com 646-935-3999