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New nonstop JFK-Mobay flight to further boost Jamaica tourist arrivals

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Jamaica Tourism Minister Hon Edmund Bartlett and United States Ambassador to Jamaica, Donald Tapia, along with a raft of officials welcomed the commencement of daily nonstop American Airlines service between New York’s John F. Kennedy International Airport and Montego Bay’s Sangster International Airport today. 

American Airlines flight # 1349 arrived at 10:40a.m today with passengers and crew being treated to a warm welcome by officials complete with a performance by a Jamaican mento band.

Ambassador Tapia noted that, “The US and Jamaica have had a great and long history of diplomatic relations which includes strong airlift arrangements. Today is another representation of the strong ties between both countries which will positively impact Jamaica’s tourism and our largest carrier.”

Meanwhile Bartlett welcomed the reintroduced service noting that, “The Northeast region continues to be a strong performer for us as a destination in terms of arrivals. For the summer period, May to September 2019, the US market region recorded a 9.3 percent increase in arrivals with 785,055 visitors compared to the 718,531 visitors during the corresponding period last year.

During that period, the Northeast outpaced the overall US market and saw an increase of 13.3 percent during the same period. While stopover arrivals from the US also recorded an increase of 11.1 percent for September 2019, the Northeast again outperformed the national average and grew by 18.1 percent. This reintroduced service augurs well for us as a destination.”

Mayor of Montego Bay, Councillor Homer Davis, Mr. Donovan White, Director of Tourism, Dr. Rafael Echvarne, CEO, MBJ Airports Limited, Mr. Omar Robinson, President, Jamaica Hotel and Tourist Association (JHTA), Mr. Wellesley Joseph, AA Senior Regional Manager, Western Caribbean were among the specially invited guests at the flight arrival briefing.

Meanwhile, Senior Advisor/Strategist, Delano Seiveright pointed out that the new American Airlines service comes within the frame of increased flights between the United States and Jamaica, “There is daily nonstop Delta Airlines service between Detroit, Michigan and Montego Bay starting next month. Jamaica has also been benefitting from several other new flight services including new nonstop flights between Dallas, Texas and Montego Bay by Sun Country Airlines; St Louis and Montego Bay by Southwest airlines and increased frequency of flights into both Kingston and Montego Bay by Jetblue and Delta Airlines.”

He further noted that the increasing buoyancy in the tourism space is attributable to Minister Bartlett’s consistent piloting of specific growth inducing efforts.  “This includes further cementing and also opening up new source markets, including in Latin America and Europe; more new rooms; more new flights, closer collaboration with cruise operators; first-rate relationships with non-traditional players like Airbnb, among other things that represents the very cornerstone of our aggressive tourism growth strategy.”

American Airlines offers its 200 million annual customers 6,800 daily flights to more than 365 destinations in 61 countries from its hubs in Charlotte, Chicago, Dallas-Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix and Washington, D.C.

MEDIA CONTACT: Jamaica Ministry of Tourism, Corporate Communications, 64 Knutsford Boulevard, Kingston 5, Tel: 920-4926-30, Fax: 920-4944

SITA: Tracking airline passenger bags drives 66% improvement in baggage delivery

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Airlines that are adding tracking at more points of the baggage journey are enjoying a huge improvement in bag delivery globally. The SITA 2019 Baggage IT Insights – officially launched at an event in Abu Dhabi International Airport today – shows that where tracking is done at check-in and loading onto the aircraft, the rate of improvement is as high as 66%.

These results come as the record drop in the baggage mishandling rate achieved globally over the past decade plateaus, with the rate steady at around 5.7 bags per thousand passengers over the past three years. In 2018, the rate was 5.69 per thousand passengers.

Over the past year, an increasing number of airlines and airports have started to introduce tracking at key points in the journey – check-in, loading onto the aircraft, transfers and arrival – to improve baggage management and further reduce the chances of a bag being mishandled. SITA’s research provides the first glimpse of the success of this tracking. It reveals that where bags were being tracked when loaded onto the aircraft, the rate of improvement ranged between 38% and 66% depending on the level of tracking introduced.

Peter Drummond, Director of Baggage at SITA, said: “While the mishandling rate has started to plateau over the past few years, this comes against a continued growth in passenger numbers and their bags. In 2018, 4.36 billion travelers checked in more than 4.27 billion bags. More bags makes things more challenging. Everyone across the industry needs to look beyond the process and technology improvements made in the past decade and adopt the latest technology such as tracking to make the next big cut in the rate of mishandled bags.”

Ahmed Juma Al Shamsi, Acting Chief Operations Officer at Abu Dhabi Airports, said: “For our passengers the timely delivery of baggage is key to ensuring a seamless passenger experience and therefore an area in which we continue to make further improvements. Looking forward, baggage tracking is fundamental to driving more accurate bag delivery not only at Abu Dhabi International Airport but across the entire passenger journey. We have led the way with the introduction of tracking on arrival and we have already seen significant improvements.”

Transferring baggage from one aircraft, or airline, to another remains a pinch point in the journey and in 2018 it was again the main reason for bags being mishandled. Transfer bags accounted for 46% of all mishandled bags.
Drummond added: “Transfer is by far the most difficult stage to track a bag as there are multiple airlines and airports involved. However, data from this year’s report shows that tracking at key points in the journey, such as transfers, will go a long way to eliminating mishandling and will allow airlines and their passengers to keep tabs on where their bags are at every step of the way.”

Over the past decade, total number of mishandled bags per annum has plummeted 47% from 46.9 million in 2007 to 24.8 million in 2018, while the annual bill footed by the industry has shrunk 43% to $2.4 billion, down from $4.22 billion in 2007.

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Four Seasons launches Bali’s first hotel arrival by river raft

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Famed for its dramatic treetop arrival via a suspension bridge, the World’s #1 Hotel is now offering guests a 180-degree change of perspective, with Bali’s first hotel arrival by river raft.

Submerged in a river valley close to the artistic center of Ubud, Four Seasons Resort Bali at Sayan has launched the innovative rafting check-in as an option for guests transferring from its sister Resort, the beach-front Four Seasons Jimbaran Bay on Bali’s south-west coast. Instead of the usual 90-minute road transfer, travellers combining a stay at both Resorts can instead be taken by private car (60 minutes’ drive) to the departure point for a two-hour rafting adventure down Bali’s longest river, the Ayung. While they enjoy a leisurely guided adventure through Class III rapids with views of lush jungle, rice terraces and majestic gorges, their luggage continues by car and precedes their arrival at Four Seasons Resort Sayan.

After discovering secluded sites – including a natural holy spring and an historic dam belonging to Bali’s th-century UNESCO World Heritage-listed subak irrigation system – rafters land directly at the Resort’s Riverside Restaurant. Waiting staff ensure a seamless check-in and within minutes guests are relaxing in their room, delivering a hotel arrival unlike any other.

“The Resort is well known for its magical rooftop arrival. Many guests stop in their tracks and are even brought to tears as they cross the bridge, full of wonder and awe, listening to the forest ‘symphony’ and descending into the hotel from the treetops. This new arrival by river offers the opposite view with a slow reveal from under the canopy of trees, making it perfect for repeat guests who have experienced the bridge arrival before,” says Resort Manager Gianni Costa. “It does not feel like a check-in experience, but rather a transition to another world, welcomed by the friendliest people on Earth.”

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Hainan Airlines announces nonstop Beijing-Oslo service

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Hainan Airlines Holding Co., Ltd. (Hainan Airlines) plans to formally launch nonstop service between Beijing and Oslo on May 15. This will be the first direct route between mainland China and Norway as well as the airline’s first nonstop Nordic service. The Beijing-Oslo route, with three round trip flights weekly on Mondays, Wednesdays and Fridays, will be serviced by an Airbus A330-300 aircraft with 32 seats in business class and 262 seats in economy class. Business class will be equipped with 180-degree flatbed seats, while every seat on the aircraft comes wired with an exclusive on-demand entertainment system and every passenger will be served sumptuous offerings from both Western and Oriental cuisines. In addition, the use of portable electronic devices on board will be allowed.

The airline now operates 21 routes with destinations in Europe including Berlin, London, Paris, Rome, Brussels, Edinburgh, Zurich, Vienna, Manchester, Madrid and Moscow. Tickets for Beijing-Oslo flights can now be reserved.

Hainan Airlines’ Beijing-Oslo Flight Schedule (All times are local):

Flight No.

Aircraft

Schedule

Departure City

Departure Time

Arrival Time

Arrival City

HU769

A330

Monday/Wednesday/Friday

Beijing

1:30 am

5:30 am

Oslo

HU770

A330

Monday/Friday

Oslo

2:30 pm

5:30 am+1

Beijing

HU770

A330

Wednesday

Oslo

1:55 pm

5:00 am+1

Beijing

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Air Mauritius confirms it will resume flights to Seychelles after 15 years

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The Mauritian press has confirmed that Air Mauritius will return to Mahé the main island of Seychelles. It was several weeks since the rumor has been circulating, and finally the news site of the MBC (Mauritius Broadcasting Corporation) confirmed the news.

“Prem Sewpaul, head of communication at Air Mauritius has, confirmed the news.”

The Seychelles News Agency (SNA) has contacted Air Mauritius to find out when the Air Mauritius planes will begin to fly but was been told that for the moment sales are not yet available.

SNA contacted Seychelles’ civil aviation, which also confirmed the arrival of Air Mauritius, which would be the two days that Air Seychelles did not link the two islands.

“Air Mauritius has informed us of their intention to resume liaison with Seychelles in July, but we did not have confirmation,” said Florence Marengo, head of the transport department at the Seychelles Civil Aviation Authority (SCAA).

However, on the Seychellois side the Minister of Civil Aviation, Didier Dogley said last week that he had nothing official, but recognized that a Mauritian delegation was in the country.

He said at a press conference that if it were to be confirmed that this would not be good news for Air Seychelles.

The arrival of Air Mauritius will please travelers, who hope for a drop in the price of air tickets.

The Seychellois company Air Seychelles was the only airline doing this link and may now have to review its prices which are currently 400 € for two thirty hours of flight.

Air Seychelles, recovering from losses, which the Seychelles government had to reinvest, relied heavily on this link in its economic recovery plans.

Air Mauritius, which was already linking with Seychelles, decided more than 15 years ago to stop, for economic reasons.

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