For Immediate Release | Official News Wire for the Travel Industry

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South African Tourism appoints Trade Relations Officer

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Sherwin Arends joins South African Tourism (SAT) as Trade Relations Officer, bringing a wealth of knowledge and expertise to the role following 12 years’ experience working within the travel industry.

Originally from Cape Town, Sherwin moved to the UK six years ago after travelling the world as a member of cabin crew for Qatar Airways. His most recent role was Senior Product Executive for Audley Travel.

Sherwin will be tasked with building and maintaining relationships with key travel trade contacts in the UK and Ireland while utilising South African Tourism’s research and insights to ensure the agents are provided with all the tools and support to confidently sell South Africa.

Sherwin says: “I’m very passionate about my birth country and proud of my South African heritage so I am thrilled to be joining the South African Tourism team in the UK. I’m looking forward to showcasing South Africa as a leading tourist destination, with a focus on promoting the well-known areas and experiences and helping to uncover and educate the trade on the destination’s hidden gems.”

Tolene van der Merwe Hub Head for the UK & Ireland at South African Tourism says: “We are delighted that Sherwin will be joining our growing team. His wealth of industry knowledge combined with his personal experience of South Africa will be invaluable as we collectively promote the destination to holidaymakers through the UK and Irish trade.”

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Wings Travel Management Appoints Chief Operating Officer: Asia Pacific based in Singapore

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Wings Travel Management , a leading global travel management company providing business travel services to clients in the finance, construction, security, energy and marine sectors, has appointed Sonja Hamman to the newly-created role of Chief Operating Officer – Asia Pacific, based at the company’s office in Singapore. The move reflects the importance of the region and its potential for growth, since Wings established an operation in Singapore in early 2018 after acquiring Olympia Travels & Tours.

Sonja Hamman first joined Wings in 2001, and her impressive 18-year career with the global travel management company has spanned diverse operational, senior management and project-led roles in the UK, South Africa, Brazil, Nigeria and Angola.

Most recently, she has held the London-based position of Director of Global Strategic Partners & Yield Management during which time she has been instrumental in expanding Wings global supplier relations portfolio, focussing on supplier negotiations, NDC solutions and content..

Prior to this role, Hamman was Director of Global Projects, managing major initiatives such as the launching the Wings’ wholly-owned operation in Lagos, Nigeria; the acquisition and integration of Michelle’s Travel in South Africa; and establishment of Wings’ IATA and ticketing functionality in Angola – a non BSP region.

Her robust understanding and experience of Wings’ business has also been honed by setting up the company’s UK operation in 2002 in the role of Director – Operations – UK & Europe. This was Wings’ first office outside South Africa, where the company was founded in 1992. Hamman grew the UK business from the ground up, to a total of three offices. From here she moved to become Director – Oil & Gas Division with the remit to grow and expand Wings’ global energy business. While in this role, she also worked closely with the company’s Learning and Development team to establish the Energy Academy™, a unique in-house educational programme giving Wings’ travel consultants an in-depth understanding of how the oil and gas sector operates, in order to service their clients more insightfully.

“I am delighted that Sonja has taken up this strategic role – her extensive experience in opening and operating new regions coupled with her Wings DNA, places her as the perfect candidate to consolidate our operations in Singapore, and build a platform to grow our business in the Asia-Pacific region,” said Tony Sofianos, CEO, Wings Travel Management

“Wings is strategically and uniquely positioned to service existing global customers, but also capitalise on the growth opportunities across the corporate, energy and marine sectors thanks to our unique value proposition and wholly owned global operations” added Sofianos

Sonja Hamman stated: “I am very pleased to be joining Wings’ Asia-Pacific region as it’s such an exciting market with many opportunities. As well as ensuring the Wings brand becomes a recognised market leader in Singapore, I also look forward to driving the development and execution of our growth strategy for Asia-Pacific.”

About Wings Travel Management:

Wings is an award-winning global travel management company which has carved a niche in the market as a trusted travel provider for clients in the finance, construction, security, energy and marine sectors where travel is an integral part of their business model. Founded in 1992, Wings’ global reach spans North America, South America, UK/Europe, Asia, Africa, and the Middle East, where the company has wholly owned and managed regional offices. Wings Travel Management employs over 400 people around the world and has a global turnover of around US$325M. Wings is known for its unique expertise in navigating complex and challenging business travel, as well as generating cost savings without compromising on traveller safety. The company’s advanced, customizable technology solutions are all seamlessly accessible over a standardized global platform. www.wings.travel

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Hawaii Tourism Authority appoints new Director of Communications and Public Relations

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The Hawaii Tourism Authority (HTA) announced today that Marisa Yamane, a longtime award-winning journalist, has been appointed as director of communications and public relations. She begins work at HTA on May 6.

“We are very excited to welcome Marisa to our HTA ohana, as she brings to us more than 15 years of journalism experience in the islands, as well as an innate passion for sharing the stories of Hawaii,” said Chris Tatum, HTA president and CEO. “Among her responsibilities, Marisa will be essential to supporting the wonderful work being done in our neighborhoods by community groups dedicated to perpetuating Hawaiian culture, protecting the environment and showcasing festivals and events.”

Yamane’s primary responsibility will be utilizing her communication and public outreach experience to help HTA fulfill its mission of supporting the sustainability of Hawaii’s leading industry and reinforcing the benefits it brings to residents and communities across the state.

“I am honored to have this incredible opportunity to help the community in a different way, by being part of the team that manages our state’s tourism industry,” Yamane said. “I’m looking forward to working with such an experienced and dedicated leadership team.”

Yamane currently serves as one of the main evening news anchors on KHON and its sister station KHII. She co-anchors the 5:00 p.m., 7:00 p.m., and 10:00 p.m. weeknight newscasts and also covers breaking news stories as a reporter.

Over the course of her career at KHON, Yamane has reported on news stories covering a wide range of topics including numerous severe weather events. Last year, Yamane reported extensively from the island of Hawaii during the Kilauea volcano eruption.

Yamane’s reporting on crime and law enforcement in Hawaii led to her helping to launch the weekly Hawaii’s Most Wanted segment on KHON in partnership with CrimeStoppers.

Yamane has received numerous accolades for her journalism work, including an Emmy Award, multiple Edward R. Murrow awards and Associated Press Mark Twain awards.

Born and raised in Hawaii, Yamane graduated from Iolani School. She earned a Bachelor of Arts degree in communication studies from the University of California, Los Angeles.

In 2004, after working as a TV reporter in Wichita Falls, Texas, Yamane moved back home to Hawaii to serve as a reporter at KHON.

“I’m excited about this new chapter in my life and look forward to making a positive impact in the place where I grew up,” Yamane said.

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Benchmark appoints new Regional Director of Revenue Management

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Benchmark has appointed Michael Botha regional director of revenue management. Eric Gavin, Benchmark’s chief sales officer, made the announcement.

“I am very pleased to welcome Michael to Benchmark,” said Mr. Gavin. “He comes to us with an impressive revenue management pedigree, and vast experience with maximizing revenues of independent hotels and resorts. Michael is a terrific addition to our revenue leadership team.”

Michael Botha previously held the position of regional director of revenue management for Pyramid Hotel Group of Boston, Massachusetts. He has served as area director of revenue management for Nobel House Hotels & Resorts, and earlier in the same role for Dolce Hotels and Resorts.

Mr. Botha is a graduate of the University of Johannesburg Hotel School where he earned his National Diploma in Hospitality Management. He is the recipient of numerous professional honors including the Kyalami Castle Award for Best Experiential Learner; Southern Sun Award for Best Overall Experiential Learner; and Distinctions in Hospitality Management, Law, Financial Management, Operations, Food & Beverage. He resides in Cumberland, Rhode Island, where he will be operating out of a regional office.

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CarTrawler appoints new head of North America operations

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CarTrawler has appointed travel industry veteran Charlie Coniglio as senior vice president, North America.

Mr. Coniglio comes to CarTrawler from Green Torino LLC, a boutique travel consultancy he founded in 2016. Through Green Torino, Charlie has worked with the CarTrawler team for the previous three years and has been crucial to CarTrawler’s success in the North American market. Mr. Coniglio brings more than 20 years’ experience in the car rental industry through his roles as VP at Hertz and, prior to that, VP & senior marketing officer at Dollar Thrifty Automotive Group.

“Charlie is placed perfectly for this role as he brings a wealth of experience that will be fundamental to our growth. In this new role he will be responsible for leading our New York team to ensure the successful delivery of our strategy,” said CarTrawler CEO Cormac Barry. “The opening of our New York office is testament to CarTrawler’s remarkable achievements over the last 12 months, following the launch of our partnership with Alaska Airlines. Supporting both our new and existing partners from within their home markets will ensure continued success in North America.”

Commenting on his new appointment, CarTrawler SVP Charlie Coniglio said, “I am very excited to lead the expansion of CarTrawler with the opening of our New York offices. Our B2B focus aligns perfectly with the North American Market, and we see great opportunities ahead. CarTrawler has an exceptional product, supported by an inspiring team of people. I am looking forward to being instrumental in CarTrawler’s future growth.”

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How safe is travel to Africa? African Tourism Board appoints SaferTourism

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African Tourism Board, (ATB)  has travel and security on its top agenda when attracting visitors to the continent.

At the upcoming ATB Launch on April 11, the organization will be announcing their appointment of SaferTourism.com to provide support and guidance to keep African Tourism Safe.

The man behind SaferTourism.com is no other than one of the best global experts available in this field.

Dr. Peter Tarlow, seen as a world-renowned expert in travel and tourism will be the keynote speaker at the African Tourism Board Launch Event on April 11.

ATB members and WTM visitors will be able to meet Dr. Tarlow at the African Tourism Board Stand (AP 12). His goal is to provide proactive guidance and hands-on approach to keep African destinations, hotels and attractions safe and available specifically for North American Visitors.

Dr. Tarlow is leading SaferTourism’s  Visitor Surety approach, meaning:

• The providing of a safe and secure environment for visitors and for those who work in its visitor industry
• Protection of tourism sites and infrastructure
• Perceptions, including how these perceptions impact its reputation
• The Protection of the economy vis-à-vis its tourism industry

Dr. Tarlow has been working on projects around the world and is known to include feedback from the US State Department in many of his international projects.

Dr. Peter Tarlow will be a speaker at the ATB Launch event on April 11,2019 during WTM Cape Town.

He is a world-renowned speaker and expert specializing in the impact of crime and terrorism on the tourism industry, event and tourism risk management, and tourism and economic development.  Since 1990, Tarlow has been aiding the tourism community with issues such as travel safety and security, economic development, creative marketing, and creative thought.

Tarlow has worked with numerous US government agencies including the US Bureau of Reclamation, US Customs, the FBI, the US Park Service, the Department of Justice, the Speakers Bureau of the US Department of State, the Center for Disease, US Supreme Court police, and the US Department of Homeland Security.  He has worked with such US iconic locations as the Statue of Liberty, Philadelphia’s Independence Hall and Liberty Bell, the Empire State Building, St. Louis’ arch, and the Smithsonian’s Institution’s Office of Protection Services in Washington, DC.

Tarlow has been a keynote speaker for governors’ tourism conferences around the nation including those for Illinois, South Carolina, South Dakota, Washington State and Wyoming.

He has addresses large-scale US government meetings for such agencies as:

  • The Bureau of Reclamation
  • The US Center for Disease Control
  • The US Park Service,
  • The International Olympic Committee

On the international scene, he has addressed conferences such as:

  • The Organization of American States (Santo Domingo, Dominican Republic, Panama City, Panama),
  • The Latin American Hotel Association (Quito Ecuador, San Salvador, El Salvador and Puebla, Mexico),
  • The Caribbean Chiefs of Police Association (Barbados),
  • The International Organization for Security and Intelligence – IOSI  ((Vancouver, Canada),
  • The Royal Canadian Mounted Police, Ottowa
  • The French Hotel Association CNI-SYNHORCAT (Paris)

Additionally, Tarlow is a featured speaker for numerous US embassies and with foreign tourism ministries around the world. For example, in his role as an expert in tourism security he has worked with:

  • Vancouver’s Justice Institute  (2010 Olympic games)
  • The police departments of the state of Rio de Janeiro (2014 World Cup Games)
  • The Royal Canadian Mounted Police,
  • The United Nation’s WTO (World Tourism Organization),
  • The Panama Canal Authority,
  • Police forces in Aruba, Bolivia, Brazil, Curaçao, Colombia, Croatia, Dominican Republic, Mexico, Serbia, and Trinidad & Tobago.

In 2013 the Chancellor of the Texas A&M system named him his Special Envoy.  In 2015 the Faculty of Medicine of Texas A&M University asked Tarlow to “translate” his tourism skills into practical courses for new physicians.  As such he teaches courses in customer service, creative thinking and medical ethics at the Texas A&M medical school

In 2016 the international engineering firm Gannet-Fleming appointed Tarlow its Senior Security and Safety Specialist  Also in 2016, Governor Gregg Abbot of Texas named Tarlow as the Chairman of the Texas Holocaust and Genocide Commission. As such he has wide experience in dealing with protest marches and other public events that touch upon that theme.

Tarlow organizes tourism security conferences around the world, including the International Tourism Safety Conference in Las Vegas along with conferences in St. Kitts, Charleston (South Carolina), Bogota, Colombia, Panama City, Croatia, and Curaçao

Tarlow lectures and trains tourism professionals and security personnel in multiple languages on a wide range of current and future trends in the tourism industry, rural tourism economic development, the gaming industry, issues of crime and terrorism, the role of police departments in urban economic development, and international trade.  Some of the other topics about which he speaks are: the sociology of terrorism, its impact on tourism security and risk management, the US government’s role in post terrorism recovery, and how communities and businesses must face a major paradigm shift in the way they do business.

Tarlow publishes extensively in these areas and writes numerous professional reports for US government agencies and for businesses throughout the world.  He has been asked to be an expert witness in courts throughout the United States on matters concerning tourism security and safety, and issues of risk management.

As a well-known author in the field of tourism security, Tarlow is a contributing author to multiple books on tourism security and publishes numerous academic and applied research articles regarding issues of security including articles published in The Futurist, the Journal of Travel Research and Security Management.  Tarlow’s wide range of professional and scholarly articles includes articles on subjects such as: “dark tourism”, theories of terrorism, and economic development through tourism, religion and terrorism and cruise tourism.  Tarlow also writes and publishes the popular online tourism newsletter Tourism Tidbits read by thousands of tourism and travel professionals around the world in its English, Spanish, and Portuguese language editions.

Among the books that Tarlow has authored are:

  • Event Risk Management and Safety (2002).
  • Twenty Years of Tourism Tidbits: The Book (2011)
  • Abordagem Multdisciplinar dos Cruzeiros Turísticos (co-written 2014, in Portuguese)
  • Tourism Security: Strategies for Effective Managing Travel Risk and Safety (2014)
  • A Segurança: Um desafío para os setores de lazer, viagens e turismo, 2016 published (in Portuguese) and republished in English
  • Sports Travel Security  (2017)

At numerous universities around the world Tarlow lectures on security issues, life safety issues, and event risk management. These universities include institutions in the United States, Latin America, Europe, the Pacific Islands, and the Middle East.  Tarlow earned his Ph.D. in sociology from Texas A&M University.  He also holds degrees in history, in Spanish and Hebrew literatures, and in psychotherapy.

Tarlow has appeared on national televised programs such as Dateline: NBC and on CNBC and is a regular guest on radio stations around the US.   He is the recipient of the International Chiefs of Police highest civilian honor in recognition for his work in tourism security.

Tarlow is a founder and president of Tourism & More Inc. (T&M).  He is a past president of the Texas Chapter of the Travel and Tourism Research Association (TTRA).  Tarlow is a member of the International Editorial Boards around the world.

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United Airlines appoints new VP

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United Airlines today announced Michael Leskinen has been named vice president of Corporate Development and Investor Relations. Leskinen currently serves as managing director of Investor Relations. In his expanded role Leskinen will also lead United’s strategic investment activities including United’s investment activity in partner airlines.

“Mike’s experience as an investor and knowledge of the industry, along with his success in building strong shareholder relationships, make him the right executive to also lead our corporate development efforts,” said Executive Vice President and CFO Gerry Laderman.

“We have demonstrated that United is on the right path with our strategic plan and have just begun to realize United’s full potential. As we look to the future, we will continue to make disciplined investments that further our competitive advantages. Mike’s background makes him uniquely qualified to weigh those investments against the intrinsic value in our own shares,” said President Scott Kirby.

Leskinen joined United in January 2018 and in that time has played a vital role in improving the company’s relationship with shareholders. Prior to joining United, Leskinen was an executive director at J.P. Morgan Asset Management, where he led the firm’s investment efforts in aerospace, defense, and airlines.

Leskinen received his bachelor’s degree in finance from Arizona State University and his M.B.A. from the University of Pennsylvania. Leskinen will report to Laderman. Leskinen and his wife live in Chicago and have three daughters.

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Indian Association of Tour Operators appoints new Chief Operating Officer

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In a move to strengthen the association, the Indian Association of Tour Operators (IATO) has appointed a Chief Operating Officer (COO) to enlarge the scope and area of operations in the 1600-member body.

Rahul Chakravarty has been appointed to the post, taking over on April 1. He has extensive experience in the Federation of Indian Chambers of Commerce and Industry (FICCI) where he looked after tourism for 15 years.

Gour Kanjilal, who was the Executive Director of IATO for the past 14 years, has resigned, citing age and other considerations for his departure.

At the IATO meeting today on April 3, the leadership, including Pronab Sarkar, E. M. Najeeb, and Rajesh Mudgal, lauded the services of Kanjilal who had earlier served in the Tourism Ministry in India and abroad.

The IATO leadership is confident that Rahul, with his vast experience, will help the organization to grow.

The monthly meeting of IATO discussed some other issues, such as the visa, various committees to boost the association, and greater awareness of the association in the country and abroad.

The September travel mart in Delhi will also be promoted by the association.

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Pope Francis appoints Tanzanian prelate to represent the Vatican in New Zealand

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Pope Francis has appointed the Tanzanian born prelate, Archbishop Novatus Rugambwa, as Apostolic Nuncio to New Zealand and Apostolic Delegate to the countries of the Pacific Ocean.

The Pontiff had appointed Archbishop Rugambwa a few days ago to represent the Holy See in New Zealand and the Pacific Ocean countries after serving Sao Tome and Principe, Angola, and Tagaria – all in Africa.

Ranking takes place among African nationals serving the Holy See in different capacities.

Archbishop Rugambwa was born in Western Tanzania in 1957 then ordained a priest in 1986 and Archbishop in 2010.

He entered the diplomatic service of the Holy See in 1991 and has served in Nunciatures in Panama, Republic of Congo, Pakistan, New Zealand, Indonesia, Angola, and Honduras.

For a period of time, he was also Under Secretary of the Holy See’s Pontifical Council for the Pastoral Care of Migrants and Itinerant People.

Archbishop Rugambwa has diplomatic experience in Panama, the Republic of Congo, Pakistan, Indonesia and he previously served as secretary to the Apostolic Nuncio in Wellington, New Zealand. He holds a degree in Canon Law.

He replaces the previous nuncio Archbishop Martin Krebs who last year was appointed Apostolic Nuncio to Uruguay.

President of the New Zealand Catholic Bishops Conference, Bishop Patrick Dunn, said: “We’re delighted with the appointment of Archbishop Rugambwa and warmly welcome him back to our shores in his new role. Our prayers are with him as he prepares for his move and we look forward to working with him in the years ahead.”

Archbishop Rugambwa entered the diplomatic service of the Holy See in July 1991 and then served in the Pontifical diplomatic missions in Panama, Republic of Congo, Pakistan, New Zealand, and Indonesia.

He was named Sub-Secretary of the Pontifical Council for the Pastoral Care of Migrants and Itinerants in June 2007, then elected Titular Archbishop of Tagaria, and at the same time named Apostolic Nuncio to São Tomé and Príncipe in February 2010, the position he served before moving to New Zealand.

The Catholic Church has been among key partners in tourism, playing a pivotal role to attract visitors from other parts of the world to visit Africa in different missions.

The Church in collaboration with other churches are promoting and organizing pilgrimage trips to Holy places mostly in Israel, Spain, Rome, and North Africa.

Catholic, Anglican, and Lutheran missionaries are counted the first travelers who entered Africa then opened routes to the modern tourist industry which African countries are working hard to develop.

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Agoda appoints new Chief Marketing Officer

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Agoda, one of the world’s fastest growing digital travel companies, today announced the appointment of Ittai Chorev as its Chief Marketing Officer. Chorev, previously Vice President of Marketing at Agoda, will now oversee all of Agoda’s global marketing functions as part of his expanded portfolio, including performance marketing (SEM/PPC, MSE, display), CRM, pricing and loyalty, brand marketing and consumer public relations.

“Ittai’s appointment as CMO reinforces our commitment to innovating the way people travel and using technology to enhance the overall customer experience,” said John Brown, CEO & President, Agoda. “Ittai has deep expertise in scientific marketing and as CMO his approach will be to apply that same scientific, measurable vigor across the marketing disciplines to help continue Agoda’s growth in both our core Asia markets and beyond.”

Prior to his role at Agoda, Chorev was the co-founder of Qlika, a startup specializing in online marketing optimization, which was acquired by Booking Holdings Inc. in 2014. He subsequently joined Agoda and held several roles leading teams including data science and PPC.

“At Agoda, we have been hugely successful in how we have used technology to optimize our marketing offer and drive real business results. It’s exciting to work for an organization that is willing to take risks and innovate, and I am looking forward to extending these learnings across our marketing channels in Agoda to continue this success.  Only by constantly testing and refining we will continue to stay ahead of our competition and achieve our global growth ambitions,” said Chorev.

Chorev graduated summa cum laude from Hebrew University of Jerusalem with Master of Science degree in Mathematics and holds a Bachelor of Science degree in Mathematics and Physics. He is also a graduate of the prestigious Talpiot program of the Israel Defense Forces.

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