Jetwing Hotels bags 18 TripAdvisor Certificates of Excellence

Jetwing Hotels, the largest resort brand on the island of Sri Lanka, has once again received Certificates of Excellence from the world’s largest travel site, TripAdvisor. Having been the regular recipient of these awards for the past few years running, this time around 18 properties; Jetwing Ayurveda Pavilions, Jetwing Beach, Jetwing Blue, Jetwing Jaffna, Jetwing Kaduruketha, Jetwing Kurulubedda, Jetwing Lagoon, Jetwing Lake, Jetwing Lighthouse, Jetwing Lighthouse Club, Jetwing Sea, Jetwing Vil Uyana, Jetwing Warwick Gardens, Jetwing Yala, Amaloh by Jetwing, Calamansi Cove by Jetwing, Galle Heritage Villa by Jetwing and Sunrise by Jetwing have been recognized for their exceptional service by TripAdvisor. Now in its eighth year, the achievement celebrates businesses that have earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include attractions, restaurants and accommodations located all over the world that have continually delivered a quality customer experience.

Jetwing Hotels renowned for its simple values and promise of traditional Sri Lankan hospitality is continuously expanding its foot print across the island. Over the past 3 months North Gate by Jetwing-Jaffna, Underneath the Mango Tree by Jetwing-Dickwella and Hotel J-Ambalangoda were added to the family of properties increasing the count to 36. With fabulous dining options, world class spa facilities and excursions on offer, guests are guaranteed unique experiences in complete privacy. Innovative concepts such as Jetwing Surf-Pottuvil Point, an eco luxury surf resort and Jetwing Kaduruketha for a true experience of traditional village life and farming culture is testament to providing comfort and luxury adopting the beauty of the surroundings. The astounding 18 awards received from TripAdvisor makes Jetwing Hotels the highest receiver of Certificate of Excellence in Sri Lanka. Since the inception of awarding TripAdvisor Certificate of Excellence, Jetwing Hotels has been the recipient of the said award for eight years beginning from four awards to 18 at present.

Hiran Cooray, Chairman commenting on this great achievement said “Our talented associates make a great effort to provide a memorable holiday for all our guests and this kind of achievement is truly gratifying. At a time when everyone is connected through different media in real time, recognition through customer reviews is a vote of confidence for our commitment to service excellence. We would like to thank all our guests who have taken a moment of their valuable time to share their experiences on TripAdvisor.”

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

Family owned and in the tourism industry for the past 45 years, Jetwing Hotels has surpassed expectation at every aspect. Building on their foundation of being passionate, as well as the experience of true, traditional Sri Lankan hospitality, constantly pioneering discoveries captures the essence of the brand. Such a strong statement and direction have enabled Jetwing Hotels to imagine, create and manage marvels and masterpieces, where distinctive design and elegant comfort complement each other and the environment. In line with the Jetwing Hotels Sustainable Strategy, across all properties sustainable and responsible practices are given precedence with resource efficiency, community upliftment and education, and awareness being some of our key focus areas.