Viejas Casino & Resort Adds In-Room Voice Controls with Volara and SONIFI

March 13, 2018 | By forimmediaterele | Filed in: Press Releases.

Travel & Tourism Industry release:

LOS ANGELES, March 13, 2018 /PRNewswire/ — SONIFI Solutions, Inc. and Volara recently implemented an innovative solution for the Viejas Casino & Resort’s new luxury tower by bringing together Amazon Alexa powered by Volara’s software with SONIFI’s in-room interactive television experience.

Willows Hotel & Spa, which opened earlier this year, seeks to offer its guests an enhanced luxury experience. Each guest suite features an Amazon Echo device connected to the hotel’s existing technology by Volara’s software, which also manages hotel-specific interactions and safeguards guest privacy.

“Our aim is to provide a truly luxurious experience for our guests. It doesn’t get more luxurious than being able to turn on your television and tune to your favorite channel without lifting a finger,” said Ricky Borja, Vice President Hotel Operations at Viejas Resort and Casino. “The Willows Hotel and Spa at Viejas is proud to be the first hotel in the world with the Volara-SONIFI integration that allows hotel guests to navigate the television just by speaking in their room.”

“The combination of voice and video allows new possibilities for guest experience, convenience, and delight,” said SONIFI’s VP User Experience & Product Management, Kara Heermans, “and we are pleased to be collaborating with Volara to deliver these benefits to forward-thinking hoteliers and their guests.”

“This will differentiate leading edge hotels from the rest of the market. Volara is proud to work closely with SONIFI to get hotel guests talking!” said David Berger, CEO of Volara.  

For more information about what voice can do in hospitality, please click here.

About SONIFI® Solutions, Inc.
SONIFI® Solutions, the leader in innovative guest engagement solutions for the hospitality and healthcare industries serves 500 million travelers in over 1.1 million hotel rooms annually. The company’s core services include internet services, mobility, interactive television, and free-to-guest solutions along with unparalleled nationwide technical support and professional services. For more information, please visit

About Volara
Volara is THE provider of custom voice-based solutions to the hospitality industry. Named a TechOvation semi-finalist by Hotel Technology Next Generation (HTNG) and an Alexa Enterprise Agency by Amazon – the only such agency focused exclusively on the hospitality industry – Volara’s proprietary software creates a hotel business tool atop the leading hardware and natural language processing platforms. Volara’s proven best practices ensure high utilization rates and an optimal guest experience – ensuring hotel guests’ engagement is personal and remarkable. Volara enables hotels to serve guests more efficiently and subtly influence their behavior while leaving them with a warm feeling toward the brand. For more information, please visit

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SOURCE SONIFI Solutions, Inc.

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