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Where press releases are breaking news

Any WOW Air reservation may not materialize: Airline has major problems

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“Bummer that WOW Air is potentially going under – had a very flawless experience with them. But does this mean fewer tourists in Iceland?”, a disappointed passenger posted to twitter.

Icelandic tourism professionals did not yet comment on the hopeless sounding situation of Wow Air.  The airline was founded by an Icelandic entrepreneur, Skúli Mogensen. It first flew to Paris on 31 May 2012 and later that year took over an existing airline, Iceland Express.

WOW Air based in Iceland is fighting for survival. On Sunday evening rival IcelandAir, the potential rescuer announced  that Icelandair Group has decided that its possible involvement in WOW air’s operations, as announced on 20 March 2019, will not materialize. Therefore, all discussions between the parties have been canceled.

Today Indigo Partners Will Not be Investing in WOW Air According to a recent statement made by the company, Indigo will not be negotiating further with WOW Air and instead will be opening talks with Icelandair Group.

The 9:30am flight from London Gatwick to Reykjavik in Iceland was canceled this morning at short notice, with more flights canceled later in the day according to its website.

Wow Air then issued its own statement saying: A majority of WOW air Bond Holders and other creditors of WOW air are in advance discussions with the aim of reaching an agreement on a voluntary restructuring including an agreement of converting current debt into equity and fund the company towards long term sustainability. Further information will be given tomorrow.

Within hours, Wow Air started canceling flights – including the early morning trip from Reykjavik to Gatwick, due to leave at 6.20am on Monday. The return leg to the Icelandic capital, due to leave Gatwick at 9.30am, was also grounded.

Wow Air has also canceled trips from Reykjavik to Chicago and Pittsburgh on Monday, with links to Brussels and Barcelona grounded on Tuesday.

 

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World’s largest Residence Inn by Marriott opens in Calgary

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Marriott International, Inc. has announced the opening of Residence Inn Calgary Downtown/Beltline District, the largest property in the brand’s global portfolio. The Residence Inn Calgary marks the 800th hotel for the brand.

Located in one of the city’s most dynamic neighborhoods, the Residence Inn Calgary Downtown/Beltline District was thoughtfully-designed to capture the unconventional charm of the city. Standing 33 stories high, the property features 390 well-appointed spacious suites, offering unbeatable views of the city, all while blending comfort and style. Built where the historic Alberta Boot Company once stood, the property stands out within Calgary’s iconic skyline and boasts unique design elements from floor-to-ceiling murals to cowboy boot stitching incorporated into all guestroom bed headboards, paying homage to Calgary’s western history. Steps away from the center of downtown Calgary, the property’s prime location offers guests close access to some of the city’s main attractions, including the Scotiabank Saddledome, Calgary Tower, and Studio Bell.

“Residence Inn Calgary Downtown/Beltline District has been one of our most highly-anticipated launches in Canada as it marks the brand’s largest in the world,” said Janis Milham Senior Vice President and Global Brand Leader Classic Select Brands at Marriott International. “Canada has become a key market for the brand’s continued expansion and we look forward to Residence Inn’s continued growth in the country.”

“Stampede City is the perfect place for Marriott International to debut its 800th Residence Inn hotel, the largest Residence Inn in the world, and a flagship property for the brand, said Don Cleary, President of Marriott International in Canada. “Calgary is a key market for extended-stay travel and we are delighted to launch the city’s third Residence Inn, widening the accommodation options available to business travelers whilst also putting Calgary’s most popular cultural attractions within easy reach of our long-stay leisure guests.”

“We are thrilled to be opening a spectacular new addition to Calgary’s Beltline District,” says Gordon Johnson, Vice-President, Operations for Atlific Hotels, the hotel’s operator. “The Residence Inn Calgary Downtown/Beltline District was envisioned for today’s leisure and business traveler, who is looking to spend quality time in one of Canada’s most vibrant entrepreneurial cities, whether for work or play.”

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Indonesian national airline Garuda cancels order for 49 Boeing 737 Max 8 jets

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Indonesia’s flag carrier Garuda has announced the cancellation of its multi-billion-dollar order for 49 Boeing 737 Max 8 passenger jets after two fatal crashes involving the aircraft in less than five months.

In 2014, Garuda Indonesia signed a $4.9 billion agreement for the delivery of 50 of the Boeing planes, one of which was handed to the company.

The air carrier has now reportedly sent a letter to Boeing to cancel the order for the remaining 737 MAX jets with the representatives of the world’s biggest aerospace group expected to visit Jakarta in late March for “further discussion” of the issue.

The move comes amid the latest crash of Boeing’s best-selling passenger jet in Ethiopia. The tragedy, which killed all 157 people on board, followed a similar deadly accident in Indonesia that took the lives of 189 people in October.

“Our passengers have lost confidence to fly with the MAX 8,” Ikhsan Rosan, spokesperson for Garuda said.

Earlier this month, global air carriers and aviation authorities had to ground the troubled jet over safety concerns until the results of a probe into the crashes are known.

The investigation, currently in its early stages, was launched after the first crash of a 737 MAX aircraft operated by Indonesia’s Lion Air.

Boeing’s best-selling 737 Max 8 has been extremely popular among the company’s customers since it hit the market in 2017. Global airlines and leasing corporations have placed some 5,000 orders for the jet.

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Clarion Hotel The Hub: Choice Hotels announces opening of its largest hotel

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Choice Hotels International, Inc. announced the opening of the largest hotel in its portfolio – the Clarion Hotel The Hub in Oslo, Norway. The hotel offers 810 rooms, unique design, two bars, and a premium rooftop restaurant with stunning views in the heart of Norway’s capital city.

“Clarion Hotel The Hub is a destination for those seeking creativity, inspiration, and enriching experiences in the center of Oslo. This is the largest hotel in the city, but it still curates a warm atmosphere, with people who are passionate about diversity, sustainability and going the extra mile for guests,” said the hotel’s General Manager Andre Schreiner.

The Clarion Hotel The Hub is one of 20 Clarion hotels open in Scandinavia, all of which are owned by Nordic Choice, Choice’s Master Partner in the Scandinavian region who develops, markets and supports Choice’s brands in their territories. They currently own, manage or franchise more than 180 properties representing more than 30,000 rooms. Their portfolio consists of Comfort, Quality, Clarion and Ascend Hotel Collection-branded hotels, and the company has plans to open several other hotels under the Choice Hotels umbrella throughout the region in the next year.

“Our focus has always been forging long-term relationships with high-quality developers and operators to grow our international footprint through proven brands,” said Mark Pearce, senior vice president, international division, Choice Hotels. “We’ve been fortunate to work closely with Nordic Choice for many years to bring several outstanding hotels to fruition, and we know the Clarion Hotel The Hub – a true jewel in our family of Choice Hotels – is yet another outstanding addition to the Scandinavian market.”

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Melbourne to welcome news hotels from Ormond Group in 2022

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In 2022, Southeast Asian hospitality brand Ormond Group will introduce two new hotel concepts to Melbourne’s Central Business District in Victoria, Australia. Each taking residence in their own distinct tower within the buzzing CBD development, the Ormond Melbourne and MoMo’s Melbourne on Flinders Lane, will rise from a 40,000 sqft events and F&B podium. The brand-new development and social gathering space, designed for visitors and locals alike, will boast a purpose-built pedestrian laneway, multi-use spaces, sky bar & restaurant and provide the cultural capital with 537 new guest rooms between the two properties.

“We are delighted to have been given the green light for Ormond Group to push forward with this exciting and ambitious project. Through our new brands, we hope to be able to elevate the hotel scene in Melbourne through our inclusive approach to programming and design. We’ll be looking to work with exciting F&B operators as well as developing inspiring partnerships to bring these properties to life. Our spaces are designed to welcome guests and locals alike. Ormond and MoMo’s will offer culturally relevant experiences for guests and locals at great value for money price points in one central location. We are thrilled to be introducing our hotels to this area of the city’s CBD – we embrace its past, present and future and look forward to meaningfully contributing to the district’s landscape. We feel confident that Melbourne’s already discerning lifestyle audience will enjoy what we bring to Australia’s cultural capital.” says Gareth Lim, CEO of Ormond Group.

Through its approach to delivering authentic travel experiences, the Ormond Group is re-shaping Melbourne’s lifestyle scene with each new hotel. Ormond Hotels is a collection of thoughtfully designed hotels, inspired by local stories and cultural context. Ormond Melbourne will embody the spirit of Luxury Simplified through the brand’s values of comfort, purpose and balance by prioritizing great service, high quality guest essentials, beautiful and thoughtful design and dynamic social programming.

Meanwhile, MoMo’s Melbourne will provide guests with minimalist hotel rooms alongside playful spaces that engage with creative communities and urban nomads. MoMo’s is designed to inspire memorable moments – through interactive events that engage both locals and visitors alike at a value for money price point.

Together they will provide a dual-brand experience – an upscale boutique hotel that celebrates luxury simplified and an accessible, playful hotel concept that celebrates creative collaboration – bringing a new dynamism to Australia’s hospitality scene.

Designed by Melbourne-based architectural firm, Elenberg Fraser, in collaboration with Craig Tan Architects, the project will be managed by Point Polaris. Ormond Group is currently in the process of making interior design appointments. Both properties will be developed and operated by Ormond Group, who has announced the appointment of Caroline King as Chief Operating Officer.

This year, Ormond Group will open the first properties for its two new lifestyle hotel brands, with the Q3 launches of The Chow Kit – an Ormond Hotel and MoMo’s in Kuala Lumpur.

In Early 2021 the group will open the flagship hotel under the Ormond Hotels brand in Dublin following the extensive, multimillion-dollar refurbishment of The Ormond Hotel, which will be followed by the brand’s Melbourne opening in 2022. The group will be looking to expand into other Australian cities.

Ormond Group is a new player in global hospitality offering design-led travel experiences for all audiences via its brands – Ormond, MoMo’s and Tune Hotels. Ormond Group embodies the spirit of modern-day exploration whilst focusing on the careful curation of great service, design and programming.

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Significant milestone: Qatar Airways takes delivery of its 250th aircraft

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Qatar Airways today celebrated the arrival of its 250th aircraft, an Airbus A350-900 from Toulouse, France, the latest addition to the group’s growing fleet of passenger, Cargo and executive aircraft.

This impressive landmark comes just 22 years after the carrier began operations, and is testament to the incredible growth of an airline that has become world-leading in that time, winning a host of awards, including the Skytrax World Airline of the Year accolade on no less than four occasions.

The new A350-900 joins the airline’s state-of-the-art fleet, where the average age of aircraft is less than five years old. As of 20 March 2019, Qatar Airways’ fleet is made up of 203 passenger aircraft, 25 Cargo and 22 Qatar Executive jets.

Commenting on the achievement, Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “I am extremely proud that we have reached this historic landmark of having a fleet that now numbers 250 aircraft. The delivery of our newest Airbus A350-900 is a mark of the outstanding growth we have seen over the last two decades, and to our commitment to flying only the newest and most technologically advanced aircraft in the world.

“Qatar Airways is moving forward with the rapid expansion of our global route network, an enhanced on board product offering in all cabin classes and, most importantly, taking delivery of the world’s most technologically advanced aircraft because we want our customers to have an unforgettable experience when they fly with us. This is an important moment in our growth, and I look forward to seeing our fleet grow even more in the coming years.”

Qatar Airways is renowned for its state-of-the-art fleet. Last year, the airline became the world’s launch customer of the Airbus A350-1000, symbolising Qatar Airways’ determination to lead the way in the industry by pioneering and championing the latest technology and innovation. In 2014, the airline became the global launch customer of the Airbus A350-900, becoming the first airline in the world to operate every family of Airbus’ modern airliner portfolio.

In January 2015, Qatar Airways deployed its newly-received, world-first, Airbus A350 XWB aircraft on the Frankfurt route and in 2016, it became the first airline to fly the A350 family of aircraft to three continents.

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All Nippon Airways takes delivery of its first Airbus A380 Superjumbo

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Japan’s All Nippon Airways (ANA) has taken delivery of its first A380 at a special ceremony in Toulouse, becoming the 15th operator of the world’s largest passenger aircraft. The delivery ceremony was attended by ANA HOLDINGS President and CEO Shinya Katanozaka and hosted by Airbus CEO Tom Enders.

ANA has ordered three A380s and will operate the aircraft on the popular route between Tokyo Narita and Honolulu from May 24. Each ANA A380 will feature a special livery depicting the Hawaiian Green Sea Turtle, also known as the Honu. The livery on the first aircraft is painted in blue, while the second will be green and the third orange.

ANA’s A380 is configured in a premium layout seating 520 passengers. The upper deck features eight suites in First Class, 56 Business Class seats that convert to fully flat beds and 73 Premium Economy seats. Economy Class is located on the main deck, where ANA offers a spacious layout seating 383 passengers, including 60 Couch Seats. The aircraft features ANA’s very latest in-flight entertainment systems, as well as full connectivity in all classes.

“We will commit all three of our Airbus A380 to the Tokyo Honolulu route with the goal of introducing a new level of luxury service to our passengers flying ANA on the number one resort route for Japanese travelers,” said Shinya Katanozaka, President and CEO of ANA HOLDINGS INC.

“We believe the A380 will become a game changer for ANA and will enable us to increase our market share by doubling the number of seats connecting Honolulu and Tokyo by 2020,” he added. “The FLYING HONU is designed to offer unprecedented comfort and convenience and a world of new possibilities to ANA passengers, something that would not have been possible without the combined efforts of the Airbus and Rolls-Royce teams working closely with the dedicated professionals at ANA.”

“Airbus is proud to deliver this beautiful aircraft to ANA,” said Airbus CEO Tom Enders. “Offering unrivalled levels of passenger comfort, the A380 will enable ANA to increase its capacity on the busy route to Hawaii with maximum efficiency. We are confident that the aircraft will be highly successful in service with ANA and are committed to providing full support to the airline all along the way.”

The A380 offers airlines the most efficient option to meet demand on the world’s most heavily travelled routes. It is also firmly established as the aircraft of choice by passengers worldwide, offering more personal space in all classes, a super-quiet cabin and smooth ride. Around 250 million passengers have already flown on the aircraft.

Following today’s delivery to ANA, there are currently 232 A380s in service with 15 airlines worldwide, flying on 120 routes across the globe.

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International Happiness Day: How Abu Dhabi Airports celebrates

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In celebration of International Happiness Day on March 20, Abu Dhabi Airports has announced the results of the Abu Dhabi Airport’s “happiness index” for 2018. The company’s happiness indicator revealed that 82% of passengers were happy with their experience at Abu Dhabi International Airport (AUH) last year. In addition, 89% of passengers reported their happiness with the airport’s services in March 2018, and 88% in October 2018, which are exceptionally high monthly figures for an international aviation hub.

Abu Dhabi Airports also measures its customers’ satisfaction through its implementation of the Airports Council International’s (ACI) Airports Service Quality (ASQ) survey program since 2006. The company officially started measuring happiness in October 2017 with the implementation of the Interactive Feedback system and additional surveys, where both results are combined and averaged with the aim of achieving a passenger happiness rate of more than 75% by 2019.

Abu Dhabi Airports records the happiness of its customers by requesting their input at feedback mounts installed throughout Terminals 1 and 3 at AUH, in addition to conducting monthly surveys in the terminals. Both the feedback mounts and surveys ask passersby if they are happy or unhappy with their overall experience at the airport.

Bryan Thompson, CEO of Abu Dhabi Airports, said: “Providing our customers and passengers with an exciting experience and making sure they are happy with our services and their overall travel experience is among our foremost priorities. We continue to launch initiatives to ensure the happiness and comfort of our passengers and staff, as this is an important part of our commitment to excellence and forms a part of our vision of becoming the world’s leading airports group.”

Abu Dhabi Airports is committed to enhancing its customer experience by celebrating national holidays, providing travellers with special services and the opportunity to win prizes, and making available exceptional offers at its retail and food and beverage outlets. Furthermore, the company launched last year its Customer Happiness Ambassador Program designed to showcase Abu Dhabi’s unique brand of Arabian Hospitality.

In addition, Abu Dhabi Airports continues to ensure a seamless travel experience through the provision of premium and exclusive services such as ultra-fast Super-Fi internet access, remote check-in, and U.S. Customs and Border Protection pre-clearance services, available exclusively in the region at Abu Dhabi International Airport.

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Rosewood Hong Kong opens its harborfront doors

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Rosewood Hong Kong opens as a new ultra-luxury property in the heart of the Victoria Dockside district on the shores of Victoria Harbour. Situated on one of Hong Kong’s most significant waterfront locations in Tsim Sha Tsui – Kowloon’s dynamic, culturally compelling heart – the property is set to become a grand icon for the city, celebrating the area’s role as Hong Kong’s new creative and cultural epicenter.

The opening of Rosewood Hong Kong is a defining milestone for the group, solidifying its stature as one of the world’s most dynamic hotel brands and a leader in global style. This showpiece of the brand’s highest aspirations epitomizes Rosewood’s essence and represents the complete manifestation of a differentiated and modern expression of ultra-luxury hospitality.

From the brand’s inception 40 years ago as a fine private home that opened its doors to guests, each Rosewood hotel continues to be guided by A Sense of Place® philosophy and the concept of the hotel as a living canvas celebrating artistry in all its forms. This spirit reaches its zenith at Rosewood Hong Kong. Guests can experience the first urban outpost of the brand’s pioneering wellness concept; gastronomic innovation showcasing locally grown and artisanal ingredients; masterworks by the world’s most highly acclaimed artists; and supremely stylish, residentially natured gathering and living spaces – all within a masterfully designed and meticulously curated journey in architecturally bold environs commanding the harbor.

Rosewood’s opening in Hong Kong marks the evolution of another meaningful historic legacy. The site is the former Holt’s Wharf, dating back to 1910, which subsequently became New World Centre, a lifestyle magnet for the city in the 1980s, which holds a unique place in the hearts and minds of local residents as a place of discovery and wonderment. New World Centre – a proud expression of Hong Kong’s evolution – was the creation of Dr. Cheng Yu-tung and Dr. Henry Cheng, the grandfather and father (respectively) of Rosewood Hotel Group Chief Executive Officer, Sonia Cheng.

“With Hong Kong evolving from a business and financial center to become a true global cultural capital, I wanted to create an iconic property that not only showcases the city’s rich history but also reflects its bright future,” says Sonia Cheng. “New World Centre was conceived as my grandfather’s ultimate gift to Hong Kong, a celebration of its progress, vibrancy and spirit. I hope that Rosewood Hong Kong enhances this legacy and helps fulfill his and my father’s vision for the city that they loved. Rosewood Hong Kong sets bold new benchmarks for design, guest experience, cuisine, and culture. Our ambition is to create a new world standard for ultra-luxury hospitality and a focal point of the vibrant Hong Kong lifestyle, reflecting its incredible dynamism, style and diversity.”

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Viking Cruises expands European river fleet

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Viking Cruises today welcomed the latest additions to its river fleet, with the naming of seven new river ships during a celebration on the Rhine River in Basel, Switzerland. Of the seven ships, six are Viking Longships – Viking Einar, Viking Sigrun, Viking Sigyn, Viking Tir, Viking Ullur and Viking Vali – which will be deployed on Viking’s most popular itineraries on the Rhine, Main and Danube Rivers. The seventh new ship – Viking Helgrim – was inspired by the Longships design and built specifically for the Douro River, bringing the company’s total number of sister ships in Portugal to four.

This launch of new river ships is Viking’s latest milestone as the company continues to expand and dominate industry awards. Just two weeks ago, Viking swept Cruise Critic’s 2019 Cruisers’ Choice Awards with 11 First Place Wins – including the new “Best for River Cruises” category – and just last month the company took delivery of its sixth ocean ship, Viking Jupiter, which will be named in Oslo on June 6. In addition, Viking was again named the #1 River Cruise Line by Condé Nast Traveler in the publication’s 2018 Readers’ Choice Awards, and Travel + Leisure readers named Viking a #1 Ocean Cruise Line and one of the World’s Best River Cruise Lines in the 2018 World’s Best Awards.

“We began hosting guests on the rivers of Russia 22 years ago, and we have always done things differently. We focus on the destination, and we provide travel experiences that allow our guests to learn, to enrich their lives and to explore the world in comfort. It is ‘The Viking Difference’ that has made us the leading river cruise line in the world – and has helped river cruising become one of the fastest-growing segments of travel,” said Torstein Hagen, Chairman of Viking. “As the leader, it is also important that we recognize those who have helped us achieve success. This year I am especially proud to honor members of the Viking family as godmothers of our newest river ships.”

Viking Naming Ceremony

In keeping with a maritime tradition that dates back thousands of years, Viking invited seven long-serving employees and important members of the company’s family to serve as honorary godmothers of the new ships.

•Leah Talactac, Godmother of Viking Einar
•Natalia Hofmann, Godmother of Viking Helgrim
•Wendy Atkin-Smith, Godmother of Viking Sigrun
•Rikke Semb Pertile, Godmother of Viking Sigyn
•Gisela Rückert, Godmother of Viking Tir
•Linh Banh, Godmother of Viking Ullur
•Minxuan Zhao, Godmother of Viking Vali

The naming event was executed by connecting the new ships via satellite across four European cities. Viking Einar and Viking Sigrun were docked in Basel and named by in-person by their godmothers. The other five ships were “virtually” named by their godmothers: Viking Sigyn and Viking Ullur in Rostock, Germany; Viking Tir and Viking Vali in Brunsbüttel, Germany; and Viking Helgrim in Porto, Portugal. In keeping with another maritime tradition, a bottle of Gammel Opland aquavit was broken on the bow of each new ship. Gammel Opland hails from the same county in Norway where Chairman Hagen’s mother, Ragnhild – also lovingly known as “Mamsen” – was born and was her favorite brand of aquavit. Following the naming event, guests enjoyed dinner at Basel’s Fondation Beyeler museum, set amidst the museum’s newest and most ambitious exhibition: The Young Picasso. Blue and Rose Periods. Guests were also treated to a performance by Alma Deutscher, the 14-year-old English composer, pianist, violinist, and child prodigy – who is a favorite of Chairman Hagen’s.

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