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Arlington Convention & Visitors Bureau receives US Travel honor

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The U.S. Travel Association on Wednesday announced the Arlington (TX) Convention & Visitors Bureau (CVB) as the winner of its 2019 Grassroots Travel Champion Award.

U.S. Travel announced the award today at Destination Capitol Hill—the travel and tourism industry’s premier legislative fly-in event dedicated to educating policymakers about the power of travel and showcasing the industry as one of America’s strongest economic sectors.

Arlington CVB, led by Ron Price, is being honored for its industry-leading efforts to connect sports and travel, and for educating policymakers on travel’s limitless potential for growth.

“Major sports are evolving as a significant driver of travel for destination marketers, and Ron and his team at the Arlington CVB are helping lead the way, both locally and nationally,” said U.S. Travel President and CEO Roger Dow. “We began discussing the intersection of these two major industries at last year’s IPW, and that led to the creation of the first-ever Sports Travel Forum last November, which relied on input and expertise provided by Ron and the Arlington CVB.”

Arlington CVB also hosted a key “Travel Talks” session with U.S. Rep. Marc Veasey in his home district, showcasing the new Texas Live! entertainment complex—a central part of Arlington’s burgeoning sports tourism scene. Thanks to Arlington CVB’s advocacy efforts, Rep. Veasey is now one of the industry’s champions in Congress.

Said Dow: “Ron and the Arlington CVB demonstrate a deep understanding of the future of travel and tourism, and we are honored to present the organization with this year’s Grassroots Travel Champion Award.”

In addition to serving as Arlington CVB’s president and CEO, Price also serves on the executive committee of U.S. Travel’s Board of Directors.

Travel News | eTurboNews

At least three people die jumping from Bangkok skyscraper to escape hotel fire

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A 57-floor hotel and shopping building has gone up in flames in Bangkok, Thailand. At least three people have died jumping to escape the fire, which ripped through the popular tourist spot.

The fire broke out at the Centara Grand hotel and Centralworld shopping plaza at around 6pm local time on Wednesday. Plumes of black smoke spewed out of the building, and three jumped to their deaths from the horrific blaze, local media reported.

Shocking footage shared on social media shows the smoke pouring out of the burning skyscraper.

Bangkok’s typically gridlocked traffic hampered the efforts of emergency services to reach the scene of the blaze, but the fire was reportedly brought under control an hour or so after it broke out.

Bangkok Governor Assawin Kwanmuang told reporters that the fire broke out on the eighth floor, in a document storage room.

The Centara Grand hotel is the flagship hotel of the Central Group, and one of the largest hotels in the Thai capital.

Wednesday’s blaze is not the first time the Centara Grand has gone up in flames. Anti-government protesters set the hotel and shopping complex on fire in 2010, after months of demonstrations. The fire gutted a department store and left parts of the building closed for months of repair work.

Travel News | eTurboNews

How safe is travel to Africa? African Tourism Board appoints SaferTourism

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African Tourism Board, (ATB)  has travel and security on its top agenda when attracting visitors to the continent.

At the upcoming ATB Launch on April 11, the organization will be announcing their appointment of SaferTourism.com to provide support and guidance to keep African Tourism Safe.

The man behind SaferTourism.com is no other than one of the best global experts available in this field.

Dr. Peter Tarlow, seen as a world-renowned expert in travel and tourism will be the keynote speaker at the African Tourism Board Launch Event on April 11.

ATB members and WTM visitors will be able to meet Dr. Tarlow at the African Tourism Board Stand (AP 12). His goal is to provide proactive guidance and hands-on approach to keep African destinations, hotels and attractions safe and available specifically for North American Visitors.

Dr. Tarlow is leading SaferTourism’s  Visitor Surety approach, meaning:

• The providing of a safe and secure environment for visitors and for those who work in its visitor industry
• Protection of tourism sites and infrastructure
• Perceptions, including how these perceptions impact its reputation
• The Protection of the economy vis-à-vis its tourism industry

Dr. Tarlow has been working on projects around the world and is known to include feedback from the US State Department in many of his international projects.

Dr. Peter Tarlow will be a speaker at the ATB Launch event on April 11,2019 during WTM Cape Town.

He is a world-renowned speaker and expert specializing in the impact of crime and terrorism on the tourism industry, event and tourism risk management, and tourism and economic development.  Since 1990, Tarlow has been aiding the tourism community with issues such as travel safety and security, economic development, creative marketing, and creative thought.

Tarlow has worked with numerous US government agencies including the US Bureau of Reclamation, US Customs, the FBI, the US Park Service, the Department of Justice, the Speakers Bureau of the US Department of State, the Center for Disease, US Supreme Court police, and the US Department of Homeland Security.  He has worked with such US iconic locations as the Statue of Liberty, Philadelphia’s Independence Hall and Liberty Bell, the Empire State Building, St. Louis’ arch, and the Smithsonian’s Institution’s Office of Protection Services in Washington, DC.

Tarlow has been a keynote speaker for governors’ tourism conferences around the nation including those for Illinois, South Carolina, South Dakota, Washington State and Wyoming.

He has addresses large-scale US government meetings for such agencies as:

  • The Bureau of Reclamation
  • The US Center for Disease Control
  • The US Park Service,
  • The International Olympic Committee

On the international scene, he has addressed conferences such as:

  • The Organization of American States (Santo Domingo, Dominican Republic, Panama City, Panama),
  • The Latin American Hotel Association (Quito Ecuador, San Salvador, El Salvador and Puebla, Mexico),
  • The Caribbean Chiefs of Police Association (Barbados),
  • The International Organization for Security and Intelligence – IOSI  ((Vancouver, Canada),
  • The Royal Canadian Mounted Police, Ottowa
  • The French Hotel Association CNI-SYNHORCAT (Paris)

Additionally, Tarlow is a featured speaker for numerous US embassies and with foreign tourism ministries around the world. For example, in his role as an expert in tourism security he has worked with:

  • Vancouver’s Justice Institute  (2010 Olympic games)
  • The police departments of the state of Rio de Janeiro (2014 World Cup Games)
  • The Royal Canadian Mounted Police,
  • The United Nation’s WTO (World Tourism Organization),
  • The Panama Canal Authority,
  • Police forces in Aruba, Bolivia, Brazil, Curaçao, Colombia, Croatia, Dominican Republic, Mexico, Serbia, and Trinidad & Tobago.

In 2013 the Chancellor of the Texas A&M system named him his Special Envoy.  In 2015 the Faculty of Medicine of Texas A&M University asked Tarlow to “translate” his tourism skills into practical courses for new physicians.  As such he teaches courses in customer service, creative thinking and medical ethics at the Texas A&M medical school

In 2016 the international engineering firm Gannet-Fleming appointed Tarlow its Senior Security and Safety Specialist  Also in 2016, Governor Gregg Abbot of Texas named Tarlow as the Chairman of the Texas Holocaust and Genocide Commission. As such he has wide experience in dealing with protest marches and other public events that touch upon that theme.

Tarlow organizes tourism security conferences around the world, including the International Tourism Safety Conference in Las Vegas along with conferences in St. Kitts, Charleston (South Carolina), Bogota, Colombia, Panama City, Croatia, and Curaçao

Tarlow lectures and trains tourism professionals and security personnel in multiple languages on a wide range of current and future trends in the tourism industry, rural tourism economic development, the gaming industry, issues of crime and terrorism, the role of police departments in urban economic development, and international trade.  Some of the other topics about which he speaks are: the sociology of terrorism, its impact on tourism security and risk management, the US government’s role in post terrorism recovery, and how communities and businesses must face a major paradigm shift in the way they do business.

Tarlow publishes extensively in these areas and writes numerous professional reports for US government agencies and for businesses throughout the world.  He has been asked to be an expert witness in courts throughout the United States on matters concerning tourism security and safety, and issues of risk management.

As a well-known author in the field of tourism security, Tarlow is a contributing author to multiple books on tourism security and publishes numerous academic and applied research articles regarding issues of security including articles published in The Futurist, the Journal of Travel Research and Security Management.  Tarlow’s wide range of professional and scholarly articles includes articles on subjects such as: “dark tourism”, theories of terrorism, and economic development through tourism, religion and terrorism and cruise tourism.  Tarlow also writes and publishes the popular online tourism newsletter Tourism Tidbits read by thousands of tourism and travel professionals around the world in its English, Spanish, and Portuguese language editions.

Among the books that Tarlow has authored are:

  • Event Risk Management and Safety (2002).
  • Twenty Years of Tourism Tidbits: The Book (2011)
  • Abordagem Multdisciplinar dos Cruzeiros Turísticos (co-written 2014, in Portuguese)
  • Tourism Security: Strategies for Effective Managing Travel Risk and Safety (2014)
  • A Segurança: Um desafío para os setores de lazer, viagens e turismo, 2016 published (in Portuguese) and republished in English
  • Sports Travel Security  (2017)

At numerous universities around the world Tarlow lectures on security issues, life safety issues, and event risk management. These universities include institutions in the United States, Latin America, Europe, the Pacific Islands, and the Middle East.  Tarlow earned his Ph.D. in sociology from Texas A&M University.  He also holds degrees in history, in Spanish and Hebrew literatures, and in psychotherapy.

Tarlow has appeared on national televised programs such as Dateline: NBC and on CNBC and is a regular guest on radio stations around the US.   He is the recipient of the International Chiefs of Police highest civilian honor in recognition for his work in tourism security.

Tarlow is a founder and president of Tourism & More Inc. (T&M).  He is a past president of the Texas Chapter of the Travel and Tourism Research Association (TTRA).  Tarlow is a member of the International Editorial Boards around the world.

Travel News | eTurboNews

Travel Oregon’s “Only Slightly Exaggerated” campaign

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Inspired by the viral success of the “Only Slightly Exaggerated” campaign last spring, Travel Oregon is launching part two of the animated campaign that gives viewers a creative glimpse of the magical feeling of being in Oregon.

The new 1:45 minute video continues the visual narrative, showcasing different locations, experiences and thrilling adventures in Oregon—from venturing deep into the Oregon Caves National Monument to paragliding over the Steens Mountain. Like the original, this new video features a cast of animated human characters, native flora and fauna and new fantastical beings, including mystical cloud-people and a sea-stack creature, to name a few.

In addition to the sweeping outdoor animated imagery highlighted in the video, the viewer also gets a taste of Oregon’s culinary bounty. In the restaurant scene, look for the bottle of Oregon Solidarity wine, a nod to the real-life collaboration between four Oregon wineries who came together to help the Rouge Valley wine region that was affected by the Southern Oregon wildfires last summer.

“The goal of this campaign is to welcome and invite everyone to experience a happier state of being while traveling in Oregon,” said Travel Oregon CEO Todd Davidson. “As people are overwhelmed with the distractions of modern life, experiencing the wonders of Oregon can be the answer for that. Whether that respite is on a beach, in a high desert or under a forest canopy, there are abundant opportunities to unplug and reconnect with yourself and nature here in Oregon.”

The campaign launches tomorrow in the target markets of Portland, Seattle, San Francisco, Boise, Tri Cities, Eugene and Bend. The media buy includes cinema, TV (launching during Final the Four), digital, billboards and on MAX Light Rail trains. Moreover, the campaign will be extended throughout the year through our annual visitor guide, downloadable wallpapers, posters, postcards, GIFs, shorter animation clips, and immersive new online content highlighting locations in the campaign that travelers can visit—the Oregon Caves, Steens Mountain and Clear Lake to name a few.

Utilizing the strong creative teams from the 2018 campaign, which generated more than 10 million worldwide views, the new video was brought to life in collaboration with long-time advertising partner Wieden+Kennedy with animation by Psyop and Sun Creature Studios and the musical score composed by Jim Dooley.

“Our goal with Only Slightly Exaggerated, both last year and this year, is to visualize the emotional experience of visiting Oregon. By using animation, we are able to capture experiences that go beyond traditional travel films, while also feeling unique to our state, said Ansel Wallenfang, creative at Wieden+Kennedy.

Travel News | eTurboNews

Taiwanese spy targets Trump’s Mar-a-Lago Resort in Florida with malicious software

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Trump’s Mar-a-Lago resort in Florida is a luxury property and travel club owned by U.S. President Trump. The resort was the possible scene of an attempted spy attack on the United States by Taiwan.

According to a local news report, a Chinese woman carrying a passport by the Republic of China, what is Taiwan, has been charged with making a false statement to the U.S. Secret Service after entering President Donald Trump’s Mar-a-Lago resort in Florida on bogus pretenses while carrying a thumb drive that contained “malicious software.

Yujing Zhang was questioned while President Trump was playing golf at the Trump International course nearby.

Zhang, after passing by at least five Secret Service agents and arriving in the main reception area of Mar-a-Lago told the Secret Service that she was there to attend a “United Nations Friendship Event” between China and the United States.

That event did not exist, according to a criminal complaint filed in U.S. District Court in Southern Florida. The complaint noted that Zhang had traveled past several signs clearly stating that the areas she was visiting were under the jurisdiction of the Secret Service and that “persons entering without lawful authority are subject to arrest and prosecution.”

Zhang was carrying four mobile phones, a laptop computer, an external hard drive, and a thumb drive.

A preliminary forensic examination of the thumb drive determined it contained malicious software.The Secret Service declined to comment.

According to the criminal complaint, Zhang was admitted to Mar-a-Lago after passing through a Secret Service checkpoint, where she presented an agent with two Republic of China passports carrying her name, and her photograph, the complaint said.

Zhang was charged with making false statements to a federal officer, and entering or remaining in a restricted building or grounds.

Zang was allowed by Mar-a-Lago security to enter the property “due to a potential language barrier issue,” the complaint said.

She was then picked up in a golf cart shuttle by a Mar-a-Lago valet driver, who asked her where she intended to go.

A Secret Service agent was notified after a receptionist checked all of the access lists for Mar-a-Lago to confirm whether Zhang was approved to be on the property, and found that she was not authorized, according to the complaint.

Travel News | eTurboNews

Developing safety and security for children during travel

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Safety and security are always a concern of the travel industry, no matter who the traveler might be. A major issue when dealing with children is their safety and security. In the case of young travelers, the situation becomes even more difficult and emotional. There are many reasons for this heightened need for safety and security.  Among these are:

1)   Children are perceived to be more vulnerable

2)    Most people tend to be highly protective of children

3)    The legal ramifications of injury to a child may be even more severe

4)    Children evoke emotional reactions, and these emotions may crowd out rational thinking

Child safety and security tends to become the responsibility of three groupings:

1)   The child or young adult

2)   The parent of guardian of the child

3)   The host institution

The following is a partial list of precautions that all of us need to take when dealing with the child segment of the travel market. To help provide a safer ambiance for family vacations, consider some of the following.

Just as in the case of marketing efforts, tourism security efforts need to segment the market into at least four age brackets. Some suggested brackets might be: (1) new borns-2 years, (2) 3-7 years, (3) 7-12 years, and (4) teenagers until the legal age of 18. The essential issue is to realize that while both a 17 year old and a 2 year old are legally both minors, from a safety, security, and sociological standard, they operate in a very different ways and require very different guidelines. To help maintain these various groups safe and sound Tourism Tidbits offers the following suggestions. It should be noted that these are only a few suggestions of the many that are needed, and final decisions should be made by an onsite professional.

– Keep video cameras going. In case a child is lost (or Heaven forbid kidnapped), a video camera may be an excellent tool in locating the child.

– In places where adults and children mix, consider the use of ID bracelets being offered at the time of ticket purchase. You can use the ID bracelet either as a check-in/check-out device or give them away as a souvenir. In either case, should the child be lost, the security agent will have a name and phone number to call.  It is a good idea to place both the local and home number on the bracelet.

– In areas that have special young people’s sections, make sure that it is only children who enter. Adults should not be allowed into a children’s section. If an adult is needed there in case of an emergency, he/she should only be allowed to enter accompanied by a trained security agent.

– Develop policies on older children or unaccompanied minors. Younger children may be less of a problem than older children (12-17 years of age). These are guests who are legally still minors but can often do a great deal of damage or may demand that they be treated as adults even though such treatment is against the law. Make sure that all personnel are familiar with your business regarding minors’ safety and behavior of and with minors. Employees need to know:

–      policies and laws that specifically deal with people under the legal age of maturity

–      how to handle an angry or non-compliant minor

–      how to handle someone who may be making a scene

–      -when to actively intervene or call for additional help

–      how to check IDs without offense – a person’s ID is checked and questioned as to the whereabouts of his/her parents

In the hour before closing, it is very important to make sure that unsupervised young people are accounted for. In cases where the young person falsely believes that he/she is grown-up, ask for both a driver’s license and a social security number.

– Be aware of child abandonment/abuse. A form of child abuse is abandonment of a child. Train personnel to be on the lookout for all forms of child abuse. For example, if an adult is hanging around other people’s children asking for that person’s ID, turn security cameras on the person and attempt to get the license number of the vehicle being driven. The more information you have, the easier it will be for the police to act should there be a problem. Do not assume that a child abuser will return the next day. It may be weeks or months, or never, until that person returns.

– Develop cooperative information centers. Work with local police departments, hotel associations, and other attractions so that information can be passed between security departments rapidly and easily.  Remember people judge a locale on just one negative incident. When something goes wrong in one place, it can affect the entire local tourism community.

– Be careful of safety concerns.  Do a safety analysis; look for and correct such things as: glass doors against which inadvertently a child may run into, issues of food safety, or balconies over which a child may climb and jump.

Dr. Peter Tarlow is part of the Safer Travel Program by eTN. More information
www.safertravel.com 

Travel News | eTurboNews

5 places to visit on your bucket list

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While everyone’s ultimate travel bucket list is different, there are certain destinations that really shouldn’t be missed, from American and Canadian destinations to places around the world, including these.

Ireland

The Emerald Isle is truly magical, even if leprechauns aren’t real, or are they? You can visit the Leprechaun Museum in Dublin to find out, but the highlight here is the scenery, and the castles, the music, the people. Visit ancient sites like Newgrange, even older than Stonehenge, constructed in 3200 BC, making it older than even the Great Pyramids of Giza too. Haunting castles and castle ruins dot the lush, green landscape, and there are beautiful beaches along the rugged coasts. Some of your favorite times might be found in the pubs, many of which host live music almost every night of the week, along with plenty of Guinness and craic.

Nashville, Tennessee

Music lovers especially should visit Nashville. Known as the “Music City,” it’s home to hundreds of live music venues that draw well-known names as well as up-and-coming artists. And, while you’ll find plenty of country, that’s not all. Its most famous venue is Grand Ole Opry, and at the historic Ryman Auditorium, visitors can even attend a live recording. The city also boasts a booming rock scene, with venues big and small, including The Basement, an intimate venue hosting everything from metal to acoustic shows.

Grand Canyon National Park, Arizona

America’s top attraction with foreign visitors, the Grand Canyon is one of the seven wonders of the natural world. Up to 18 miles wide, a mile deep and 227 miles long, the canyon walls are made up of a stunning array of colors and erosional forms, made even more impressive at sunrise and sunset. You’ll want to do more than peer over the edge, though. You can enjoy an unforgettable adventure by riding a mule to the bottom, or head out to explore one of its more remote regions, making the long but rewarding trek to gaze at one of the world’s most breathtaking sights, Havasu Falls.

Antarctica

The ultimate bucket list destination, when your vessel gets through the waters of Orne Harbor, you’ll be welcomed by hundreds of squawking penguins tending their young in a desolate frozen landscape where iceberg peaks soar as much as 300 feet from of the sea. Minke and humpback whales, fur and leopard seals, are just a few of the other creatures you’re likely to encounter in one of the world’s last true frontiers.

Iceland

While its name might lead you to believe that it’s all about icy landscapes here, it’s anything but. The winters are similar to what you’d experience in major cities on America’s east coast, and the summer months are incredible with countless roaring waterfalls and hot springs in an otherworldly place of epic fairytale proportions. Soak in the legendary Blue Lagoon with its milky blue mineral-rich waters, or head to one of the more remote hot springs where you can soak in seclusion.

Travel News | eTurboNews

WTTC 19th Global Summit final program: Changemakers including President Obama meet in Seville

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The World Travel & Tourism Council’s (WTTC) will be heading to Seville, Spain this week to attend the  19th Global Summit of WTTC on April 3 and 4. WTTC members are the chief executives, presidents, or chairs of the 100 largest companies from different sectors and regions within the travel and tourism industry. This year non-members are able to attend for a $4,000.00 ticket per delegate.

The event will be centered on the theme of ‘Changemakers’, harnessing the 500th anniversary of the first circumnavigation of the world from Seville and the world-changing impact of that achievement.

WTTC aims to inspire delegates with change-making individuals and ideas to craft the future vision of Travel & Tourism. Entrepreneurship, creativity, innovation, diversity, and inclusivity will drive the conversation. Delegates invested heavily to bring one of the “changemakers” to the summit. He is former U.S. President Barack Obama.

This is the final version of the program as it stands today:

DAY 1: Wednesday 3 April

0930 OPENING CEREMONY

Christopher J. Nassetta, Chairman, World Travel & Tourism Council (WTTC) & CEO, Hilton

Hon Pedro Sánchez, President, Spain

Juan Espadas, Mayor, Seville

Juan Manuel Moreno, President, The Regional Government of Andalusia

Zurab Pololikashvili, Secretary-General, UNWTO

1010 Opening speech: ‘Shaping the Future’

Gloria Guevara, President & CEO, WTTC

1025 The Future is …

Three leaders will give short presentations followed by rapid-fire Q&A. The leaders will give their perspectives on what’s next in the world of communications, technology, and sustainability and the challenges and opportunities for Travel & Tourism as a leading force for change.

Keynote: José María Álvarez-Pallete, Chairman & CEO, Telefónica S.A.

Keynote: Michael Froman, Vice Chairman and President, Strategic Growth, Mastercard

Keynote: Gary Knell, Chairman, National Geographic Partners

Q&A: Kathleen Matthews, Journalist & Presenter

1115 In the Hotseat

Back to back interviews with industry leaders who will share their vision of the future and what it will take for the Travel & Tourism sector to keep ahead of the curve

Hotseat 1: Mark Okerstrom, President & CEO, Expedia Group

Interviewer: Glenda McNeal, President, Enterprise Strategic Partnerships, American Express Company

Hotseat 2: Keith Barr, CEO, IHG

Interviewer: Tanya Beckett, Journalist & Presenter, BBC

1145 BREAK

1215 PREPARING FOR THE FUTURE: Seamless Traveller Journey

WTTC’s Seamless Traveller Journey initiative aims to revolutionise travel security and facilitation by providing a seamless end-to-end journey which incorporates not only airports and airlines but cruise, hotel, car rental and other elements of the journey. Now in its second phase, the focus of Seamless Traveller Journey is on how the private sector and governments can work together to ensure increased security and less friction go hand in hand.

Scene setter: Kevin McAleenan, Commissioner, Customs and Border Protection, US Government

Panelists: Sean Donohue, CEO, Dallas Fort Worth International Airport

Richard D Fain, Chairman, and CEO, Royal Caribbean Cruises

Tadashi Fujita, Executive Vice President, Japan Airlines

Tony Smith, Former Director General, UK Border Agency

John Wagner, Deputy Commissioner, Customs and Border Protection, US Government

Manel Villalante, CEO, Renfe Operadora

Moderator: Isabel Hill, Director, National Travel and Tourism Office, US Department of Commerce

1300 The View from Spain

Reyes Maroto, Minister of Industry, Trade and Tourism, Spain

1310 In the Hotseat

Back to back interviews with industry leaders who will share their vision of the future and what it will take for the Travel & Tourism sector to keep ahead of the curve

Hotseat 3: Fritz Joussen, CEO, TUI Group

Hotseat 4: Luis Maroto, President & CEO, Amadeus

Interviewer: Tanya Beckett, Journalist & Presenter, BBC

1335 The Speed of Change…

Geoffrey J W Kent, Founder, Chairman & CEO Abercrombie & Kent, in conversation with Formula One racing legend Sir Jackie Stewart.

1400 LUNCH

Special Lunch Session: Innovating the Traveller Experience

The reality of an integrated, frictionless traveler journey is upon us, paving a path to a seamless experience, improved facilitation and security, operational efficiency for travel providers, and the opportunity for elevated and personalized service throughout the journey. Our panelists are leaders in the fields of biometrics, digital identity, security, and travel technology. They will provide their views on the current state of biometrics and digital identity, paths to implementation broadly across the travel journey, and opportunities that this new technology presents to the future of travel and tourism.

Panelists: Diana Robino, Senior Vice President, Global Tourism Partnerships, Mastercard

Virginie Vacca Thrane, Head of Strategic partnerships – Digital Traveller ID, Amadeus

John Wagner, Deputy Commissioner, Customs and Border Protection, US Government

Gordon Wilson, President, WorldReach Software

Moderator: Jimmy Samartzis, Senior Principal, Oliver Wyman

1515 A Conversation with President Barack Obama

Barack Obama, 44th President of the United States of America

A global political leader will give their perspective on the current state of the world and the important role Travel & Tourism plays as one of the world’s largest economic sectors.

Interviewer: Christopher J. Nassetta, Chairman, WTTC & CEO, Hilton

1615 Ahead of the Curve: The Consumers of Tomorrow

This session will look at different spectrums of the new global consumer and how T&T companies can ensure they are preparing for the consumer of tomorrow.

Part 1: How Young China and its Millennials want to see and feel the world

Zak Dychtwald, Founder & CEO, Young China Group

Part 2: The New Boomer Experiential Consumer

Ken Dychtwald, Founder & CEO, Age Wave

Moderator: Matthew Upchurch, CEO, Virtuoso

1710 PREPARING FOR THE FUTURE: Are Cities Future Ready?

Destination Stewardship is a strategic priority for WTTC. Huge tourism growth in cities over recent years has shone the spotlight on the need for good planning and management. WTTC has partnered with Jones Lang Lasalle on new research on cities and their preparedness for future growth. This session will look at the report’s findings and how cities around the world are planning and engaging communities in future growth.

Keynote: Dan Fenton, EVP, JLL Hotels & Hospitality Group

Panellists:

H.E. Ahmed Al-Khateeb, President, Saudi Commission for Tourism and National Heritage (SCTH)*

H.E. Elena Kountoura, Minister for Tourism, Greece

Steffan Panoho, Head of Tourism. Auckland Tourism, Events and Economic Development

Enrique Ybarra, CEO, City Sightseeing

Moderator: Mark Wynne Smith, Global CEO, JLL Hotels & Hospitality Group

1745 CLOSE

DAY 2: Thursday 4 April

0900 OPENING

0905 PREPARING FOR THE FUTURE: Today’s Traveller: Authenticity, Values and Instagram

This session will explore what iconic landmarks and destinations can and are doing to ensure they connect with the consumers of the future. Today’s traveller has standards for authenticity, wants to do more than just consume, and then wants to Instagram about it. How do destinations adjust to satisfy the market? The discussion will highlight examples of engagement from retail to destination attractions and also cover how sustainability initiatives help tell a compelling story and elevate authenticity in the traveller’s experience.

Keynote: Anthony Malkin, Chairman & CEO, Empire State Realty Trust, Inc

Panellists: Desiree Bollier, Chair, Value Retail

Jean-François Clervoy, ESA Astronaut & CEO Novespace

Jeremy Jauncey, CEO, Beautiful Destinations

Anthony Malkin, Chairman & CEO, Empire State Realty Trust, Inc

Kike Sarasola, President & Founder, Room Mate Hotels & Bemate.com

Moderator: Jacqueline Gifford, Editor in Chief, Travel + Leisure

1000 Africa on the Rise

H.E. Margaret Kenyatta, First Lady of the Republic of Kenya

1015 Tourism for Tomorrow Awards Ceremony

WTTC’s annual Tourism for Tomorrow Awards ceremony will showcase and celebrate the very best in sustainable tourism from around the world.

Fiona Jeffery, Founder & Chairman, Just a Drop and Chair, Tourism for Tomorrow Awards

Jeffrey C. Rutledge, CEO, AIG Travel

1100 BREAK Draft as at: 27 March 2019 (Please note all sessions, times, and speakers may change *=tbc)

1130 Strategic Insight Sessions PART 1

In recent years, the global Travel & Tourism industry has been redefined by changemakers who are constantly evolving and shaping our travel experience. In a special series of Strategic insight sessions, we explore just what these changemakers are doing to shape the industry and what our direction of travel might be in the future.

1) Embracing product diversity and inclusion – making business sense

2) Cyber-threat: you are compromised

3) What does it take to build successful future destinations?

4) The business case for sustainability

Alberto Durán, Executive Vice President, ONCE

Billy Kolber, Founder, HospitableMe

Deepak Ohri, CEO, lebua Hotels & Resorts

Stacy Ritter, CEO, Fort Lauderdale

Moderator:

Prof Graham Miller, Executive Dean, Faculty of Arts and Social Sciences, University of Surrey

Suzan Kereere, Global Head, Merchant Sales & Acquiring, Visa

Daniel Richards, CEO, Global Rescue

Jeffrey C. Rutledge, CEO, AIG Travel

Earl Anthony Wayne, Public Policy Fellow, Woodrow Wilson International Center for Scholars

Moderator:

Paul Mee, Partner, Oliver Wyman

Fred Dixon, President & CEO NYC & Company

Aradhana Khowala, Managing Director, Tourism, NEOM

Desiree Maxino, Group Head – Government Policy and ASEAN, Air Asia

Aoife McArdle, Global Head of Business Affairs and Social Impact – Experiences, Airbnb

Eric Resnick, CEO, KSL Capital Partners

Moderator:

Peter Greenberg, Travel Editor, CBS News

Katie Fallon, EVP Global Head of Corporate Affairs, Hilton

Ana Gascón, Director of Corporate Responsibility,

Coca Cola (Spain)

Philippe Gombert, President International, Chairman of The Board, Relais & Châteaux

Simon Heppner, Director, The SRA (Sustainable Restaurant Association)

Geoff Townsend, Industry Fellow, Ecolab

Moderators:

Wendy Purcell and John D. Spengler, Harvard

 

1315 LUNCH

1415 WTTC FOCUS: Climate & Environment Action in Progress

Felipe Calderón Hinojosa, President of Mexico, 2006-2012

1430 WTTC FOCUS: Social Responsibility

This session will feature the latest updates on the WTTC Buenos Aires Declaration & action against the Illegal Wildlife Trade (IWT) followed by the launch of a new human trafficking initiative.

1450 PREPARING FOR THE FUTURE: The Future of Jobs in the Age of Automation

As more and more jobs are at increasing risk of being automated or rendered obsolete by other technological changes in the next twenty years, this session will look at the opportunities and challenges around employment within the sector and wider society.

Keynote: Andrés Oppenheimer, Author & Presenter, CNN

Panellists: Greg O’Hara, Founder &, Managing Partner, Certares

Andrés Oppenheimer, Author & Presenter, The Miami Herald / CNN

Hiromi Tagawa, Chairman of the Board, JTB Corp

Claudia Tapardel, Member of the Committee on Transport and Tourism, European Parliament

Joan Vilà, Executive Chairman, Hotelbeds

Moderator: Kathleen Matthews, Journalist & Presenter

1545 Vision of the Future

A special stream of keynotes will outline their vision of the future from high-speed transport to pushing the boundaries of disruption and innovation

Keynote: Dirk Alhborn, CEO, Hyperloop Transportation Technologies

Keynote: Chandran Nair, Founder & CEO, The Global Institute for Tomorrow (GIFT)

Keynote: Matthew Devlin, Head of International Affairs, Uber

1630 Closing Ceremony

1645 End

eTurboNews is a media partner with the Summit and will be represented by Elisabeth Lang, who is based in Munich, Germany.

Travel News | eTurboNews

Attention Airport Officials: Naked man on the tarmac

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Is this the new way to fly? Naked? A male passenger dressed only in his birthday suit was spotted trying to board his flight completely naked while walking across the tarmac at Chicago O’Hare International Airport.

The bizarre scene happened just days after a similar incident saw another traveler attempt to board a plane without any clothes on.

A tweet, which was shared by ORD Airport Insider, reported that the passenger was allegedly detained at Gate C10 after walking from E12 at Chicago O’Hare’s Terminal 1. According to the tweet, the naked individual had been attempting to board a Delta flight – although this hasn’t been confirmed.

In the photo, the man appeared to have been given a safety vest to wear around his waist to cover himself up.

Another tweet said: “Multiple witnesses say he walked off a Delta flight at Terminal 2, but that hasn’t been confirmed. He was quickly apprehended by airport authorities. ”

It is unclear how the man got onto the tarmac or when he got naked.

Travel News | eTurboNews

Young elephant shot 13 times: Tourists watched in horror

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Balule Associated Nature Reserve has justified the killing of a young elephant bull in front of tourists as an ‘act of self-defense’, backtracking on an original announcement condemning the act and ignoring eye-witness accounts.

Balule Nature Reserve is a protected area in Limpopo Province, South Africa which forms part of the Greater Kruger National Park as a member of the Associated Private Nature Reserve

The young elephant bull was shot 13 times in front of four eye-witnesses standing on a viewing deck overlooking Balule’s Maseke Game Reserve, where the hunt took place.

Balule’s Hunting Incident Report states that “the elephant charged [the hunting party] and they shot it when it was five meters from them.”

However, the hunters were never in any danger, says Annelize Slabbert, one of the four onlookers who witnessed the shooting.

She says guests at the lodge saw the whole incident from their unobstructed vantage point.

Her husband, Gerard, affirms this. “After the first shot, I saw the three men standing by their vehicle in the road; the elephant was 80 to 100 meters away from them and starting running in the opposite direction.”

The Slabberts also say the elephant never charged the hunting party. According to Annelize, “it was calmly feeding on a tree when the first shot rang out. The elephant then gave a loud cry and ran for cover in the thicket, with the hunters running in pursuit, firing more shots. Thirteen shots later, after the elephant had fallen in a ditch in an attempt to escape the hunters, its shrieks ceased.”

Later, a TLB, tractor and trailer had to be called in to retrieve the carcass from the deep ditch, the hunting report confirms.

“It is something I will, unfortunately, never forget,” Annelize says. “It was heartbreaking.”

Balule management has vehemently rejected any claims of alcohol use, but the final report states that one member of the hunting party, Sean Nielsen did, in fact, ‘mess his whiskey’ on one of the witnesses who had approached the hunting party after the incident. The report reads that “a heated exchange took place between the witness and Mr Nielson.”

Photographs taken on the scene show Nielsen, the long-term lessee of Maseke Game Reserve, with a glass of tawny liquid in hand. He reportedly acted as the reserve representative on the hunt.

Photo by witness
A witness took this photo

The photographs, Balule chairperson Sharon Haussmann argues, were taken after the shooting and are, therefore, not indicative of a breach of any ethical or general hunting protocols.

Change of tune

When the incident occurred on 23 November last year, Haussmann initiated a full investigation and said that the parties involved would be held accountable. She labelled the incident as “completely unethical and inconsiderate and a huge embarrassment for Balule.” She said “it did not comply with the sustainable utilization model of ethical hunting in accordance with the hunting protocol that governs all reserves within APNR and to which Balule and hence Maseke are bound.”

The full investigation report was shared in full in Febraury this year. The outcome painted an entirely different picture.

Haussmann backtracked on her initial statement and said that “according to the APNR protocol there were no ethical transgressions.

“We don’t approve that it happened in front of a lodge, but unfortunately, the lay of the land was such that it was in view of a lodge,” Haussmann said in January. The full investigation concludes that “besides poor site selection, there is no evidence of ethical breaches that can be actioned by us.”

When asked about the contradicting statements between Balule’s final report and the witness reports sent in as part of the investigation, Haussmann said it was a case of ‘he said, she said’.

“I wasn’t there. I wish I was; then I could tell you for sure [what happened],” she said. The report simply concludes that there’s no reason to doubt the “version put forward by the ‘hunting party’”.

Hunting continues

Kruger National Park’s managing executive Glenn Phillips also previously condemned the hunt and said SANParks was “keenly awaiting the finalisation of the [Balule] investigation”. When questioned on the outcome of the investigation, no further comment was received.

The increasing number of questionable hunting incidents occurring in the Kruger’s adjoining reserves underscores the growing conflict between hunting and photographic safaris operating on the same land in the Assosiated Private Nature Reserves (APNRs).

While this conflict ensues in meetings regarding protocol and ethics, poaching in the park is on the rise and Kruger’s elephants are caught in a dangerous gap between licensed and unlicensed killers.

Kruger recently launched a campaign aimed at fighting elephant poaching in the park’s northern region, however, Balule was given approval by the Mpumalanga Tourism and Parks Agency (MTPA) to hunt 22 elephants during the 2019/2020 hunting season, which begins on 1 April. This amounts to nearly half of the 47 elephants permitted to be hunted in all the APNRs this season.

In the previous year, a total of 53 elephants were legally hunted in the APNR, while 71 elephants were poached in the Kruger Park

Travel News | eTurboNews