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The Set Hotels announces key staffing changes

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The Set Hotels, comprised of the Hôtel Lutetia in Paris, the Hotel Café Royal in London, and the Conservatorium in Amsterdam announced several key staff changes. Here are the comings and goings:

Matthias Kaesweber, Vice President of Sales & Marketing is leaving The Set Hotels after three productive years to pursue other opportunities. During his time with the company, Matthias successfully created and led a highly effective global sales team, whilst playing a significant role in the continuous business growth of Conservatorium in Amsterdam, Café Royal in London and the highly anticipated re-opening of Lutetia in Paris in 2018.

Ruurd Hooijer has been appointed as Senior Director of Sales & Marketing for The Set Hotels, based in Amsterdam. Ruurd joined The Set Hotels from The Leading Hotels of the World in New York where he held the position of Senior Director, Travel Trade for North America for three-and-a-half years. In his role, Ruurd was overseeing Leading’s global partnerships with American Express, Virtuoso and other agency partners for its 400 independently-owned, luxury hotels worldwide. Prior to this, Ruurd held the position of Director of Sales at Conservatorium.

James Baker, Director of Sales & Marketing, The Americas remains in charge of The Set Hotels in North America, supported by Michal Galili Censor, Director of Sales for North America whose responsibilities have expanded as a result of her success in North America with Mamilla and The David Citadel hotels in Jerusalem, now proudly representing The Set Hotels, too.

The General Managers and Directors of Sales on-property will continue to play an active role visiting The Set Hotels’ valued trade and media partners in North America alongside James and Michal.

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United Airlines appoints new VP

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United Airlines today announced Michael Leskinen has been named vice president of Corporate Development and Investor Relations. Leskinen currently serves as managing director of Investor Relations. In his expanded role Leskinen will also lead United’s strategic investment activities including United’s investment activity in partner airlines.

“Mike’s experience as an investor and knowledge of the industry, along with his success in building strong shareholder relationships, make him the right executive to also lead our corporate development efforts,” said Executive Vice President and CFO Gerry Laderman.

“We have demonstrated that United is on the right path with our strategic plan and have just begun to realize United’s full potential. As we look to the future, we will continue to make disciplined investments that further our competitive advantages. Mike’s background makes him uniquely qualified to weigh those investments against the intrinsic value in our own shares,” said President Scott Kirby.

Leskinen joined United in January 2018 and in that time has played a vital role in improving the company’s relationship with shareholders. Prior to joining United, Leskinen was an executive director at J.P. Morgan Asset Management, where he led the firm’s investment efforts in aerospace, defense, and airlines.

Leskinen received his bachelor’s degree in finance from Arizona State University and his M.B.A. from the University of Pennsylvania. Leskinen will report to Laderman. Leskinen and his wife live in Chicago and have three daughters.

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Airbus received 58 orders for jets in March

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Airbus received orders for 58 jetliners in March – led by the A350 XWB widebody family in transactions that included a new customer; while delivering 74 aircraft to 40 customers from across its A220, A320, A330, A350 XWB and A380 product lines.

Pacing the month’s new business was Lufthansa Group’s order for 20 additional A350-900s, bringing its total A350 XWB orders to 45. Lufthansa Group is the biggest operator of Airbus aircraft.

Also in March, STARLUX Airlines of Taiwan signed a firm order for 17 A350 XWBs, comprising 12 A350-1000s and five shorter-fuselage A350-900 versions – becoming a new Airbus customer. The airline plans to deploy the aircraft on its premier long-haul services from Taipei to Europe and North America, as well as to selected destinations within the Asia-Pacific region.

Completing the month’s widebody new business was an order for one A350-900 from a private customer.

The single-aisle transaction in March involved 20 A320neo jetliners for an undisclosed customer.

Deliveries in March were composed of 57 A320 Family aircraft (13 in the CEO configuration and 44 NEO versions), eight A350-900s/A350-1000s, five A220s, three A330s (all in the NEO version) and one A380.

Among the month’s notable deliveries was the first A350-900 delivered to Evelop Airlines. With this aircraft – leased from Air Lease Corporation – the Spanish carrier of Barceló Group’s Ávoris travel division becomes the initial holiday/leisure carrier to operate an A350 XWB.

Other milestones in March included the first A380 delivery to Japan’s All Nippon Airways (ANA), which is the 15th operator of the world’s largest passenger aircraft. Additionally, Airbus delivered the no. 1 A330neo for an African airline, with Air Senegal receiving its first A330-900.

In the VIP sector, Airbus provided the first of three ACJ320neo aircraft for Comlux, which will now begin its cabin outfitting by the Comlux Completion centre in the United States. Comlux is the largest customer for Airbus Corporate Jets’ ACJ320neo Family.

Taking the latest orders and cancellations into account, Airbus’ backlog of jetliners remaining to be delivered as of 31 March stood at 7,357 aircraft.

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Tourism for Tomorrow Awards: WTTC makes the 2019 announcement

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The World Travel & Tourism Council (WTTC) is delighted to announce the 2019 leaders in sustainable tourism at the Tourism for Tomorrow Awards ceremony. The Awards, now in their 15th year, took place at a special ceremony during the WTTC Global Summit in Seville, Spain, to celebrate inspirational, world-changing tourism initiatives from around the globe.

The 2019 WTTC Tourism for Tomorrow Award Winners are highly commended and recognized for business practices of the highest standards that balance the needs of ‘people, planet and profits’ within the Travel & Tourism sector. Our 2019 Winners promote inclusive growth and illustrate a strong commitment to supporting change and transformation in business practices and consumer behavior towards a more environmentally conscious sector.

The Winners of the 2019 Tourism for Tomorrow Awards are:

  • Climate Action Award – Bucuti & Tara Beach Resort, Aruba
  • Investing in People Award – Lemon Tree Hotels Limited, India
  • Destination Stewardship Award – St. Kitts Sustainable Destination Council, St. Kitts and Nevis
  • Social Impact Award – Awamaki, Peru
  • Changemakers Award – SEE Turtles, USA

The Awards are judged by a panel of independent experts, led by Prof. Graham Miller, Executive Dean, Professor of Sustainability in Business, University of Surrey.  The panel included academics, business leaders, NGO and governmental representatives who narrowed down the list of 183 applications to just fifteen finalists. The three-stage judging process included a thorough review of all applications, followed by on-site evaluations of the Finalists and their initiative.

The Winner of each category was determined by the WTTC Tourism for Tomorrow Awards 2019 Winners’ Selection Committee, chaired by Fiona Jeffery OBE, Founder & Chairman, Just a Drop, and composed of Wolfgang M. Neumann, Non-Executive Director and Strategic Advisory, Global Hospitality, Travel & Tourism Sector; John Spengler, Akira Yamaguchi Professor of Environmental Health and Human Habitation, Harvard T.H. Chan School of Public Health; and Louise Twining-Ward, Senior Private Sector Specialist, Global Tourism Team, World Bank.

WTTC represents the global private sector of Travel & Tourism. Its Global Summit is the most important event in the sector worldwide each year.

Gloria Guevara, President & CEO, WTTC, commented: ‘The finalists in this year’s Tourism for Tomorrow Awards showcase the many ways in which our industry is dedicated to sustainable growth. In 2018, the Travel & Tourism sector contributed 10.4% of global GDP and supported 319 million jobs across the world. It is therefore essential that we continue to grow in the most sustainable and responsible way possible. The new award categories for this year are aligned with WTTC strategic priorities and illustrate that all members of this industry play a key role in driving the sector forward to a more responsible future. I congratulate them all on their fantastic accomplishments and leadership.’

 Fiona Jeffery, OBE, Chair, WTTC Tourism for Tomorrow Awards, said: ‘The aim of the WTTC Tourism for Tomorrow Awards is to showcase some of the most exceptional examples of sustainable tourism practices in the world, and inspire and encourage our industry to make a positive impact for both current and future generations. Over 15 years, we have seen the industry make great strides towards achieving these goals and we can see positive change happening. Our recent survey results show that 67% of travellers would consider a travel company’s sustainability agenda when booking a trip, whilst 48% of travellers would now pay more money to travel sustainably. Whilst there is still more to be done, we must harness the momentum for change to protect the product that sustains our very own industry.’

Jeff Rutledge, President and CEO, AIG Travel, Headline Sponsor of the Awards, stated: ‘From socially-inclusive employment initiatives to establishing one of the first rewilding projects in the Philippines, this year’s WTTC Tourism for Tomorrow Awards finalists have proved to be an incredibly diverse group of changemakers from around the world. They have demonstrated that, regardless of the size or purpose of business, all members of the Travel & Tourism industry can afford to make sustainability a priority, and become part of our collective journey towards a greener future.’

For more information on the Tourism for Tomorrow Awards and all the Winners, please visithttp://wttc.org/t4tawards

Full list of Winners and Finalists:

Climate Action Award, for organisations undertaking significant and measurable work to reduce the scale and impact of climate change:

  • WINNER: Bucati & Tara Beaach Resort
  • FINALIST: The Brando, Tetiaroa Private Island, French Polynesia
  • FINALIST: Tourism Holdings Limited, New Zealand

Investing in People Award, for organisations demonstrating leadership in becoming an exciting, attractive, and equitable employer in the sector:

  • WINNER: Lemon Tree Hotels Limited, India
  • FINALIST: Reserva do Ibitipoca, Brazil
  • FINALIST: Shanga by Elewana Collection, Tanzania 

Destination Stewardship Award, for organisations helping a place to thrive and bring forward its unique identity for the benefit of its residents and tourists: 

  • WINNER: St. Kitts Sustainable Destination Council, St. Kitts and Nevis
  • FINALIST: Grupo Rio da Prata, Jardim and Bonito, Brazil
  • FINALIST: Masungi Georeserve, Philippines

Social Impact Award, for organisations working to improve the people and places where they operate:

  • WINNER: Awamaki, Peru
  • FINALIST: Intrepid Group, Australia
  • FINALIST: Nikoi Island, Indonesia

Changemakers Award, this year focused on organisations fighting the illegal wildlife trade through sustainable tourism: 

  • WINNER: SEE Turtles, USA
  • FINALIST: Kelompok Peduli Lingkungan Belitung (KPLB), Indonesia
  • FINALIST: The Cardamom Tented Camp, Cambodia

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SKAL Bangkok president talks happiness

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Assumption University’s Department of Hospitality and Tourism Management organised a special speaker’s series to Celebrate the International Day of Happiness

Assumption University’s Department of Hospitality and Tourism Management marked the United Nation International Day of Happiness with a special speaker’s session, 20 March, 2019 at Assumption University’s Suvarnabhumi campus. A lively panel discussion was held, focusing on Bhutan’s Gross National Happiness, led by Bangkok’s Skal  President Andrew Wood and Assumption University Alumni  and Skalleague Pichai Visutriratana. Bhutanese students studying at Assumption University shared their thoughts regarding sustainable tourism development in the kingdom of Bhutan.

The event was organized by Tourism Policy students and Dr Scott Michael Smith from Assumption University’s Department of Hospitality and Tourism Management and Skal Bangkok’s Director of Young Skal. The “International Day of Happiness” recognises happiness as the basic human goal and calls upon government and associated agencies to make policies towards improving peoples’ general well-being. The UN also acknowledges that social, environmental and economic well-being is mandatory for global happiness.

Bhutanese student Mr. Thrizong Dawa Gyaltshen provided a historical context of Gross Domestic Happiness of Bhutan. In Bhutan, they calculate GNH using indicators such as sustainable development, environmental protection, effective government, social justice and the preservation of traditions. Student leader, Ms. Anna Purna Sharwma, shares the importance of ‘mindfulness’ as a key to happiness and suggests meditation as being an important part of her daily routine.

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Aloft Kuala Lumpur has a new GM

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Aloft Kuala Lumpur Sentral welcomes Rubel Miah, as its newly appointed General Manager. Rubel joins the sassy 4-star Hotel with 15 years of experience in the hospitality industry with a solid foundation in driving customer satisfaction and loyalty.

A Master’s Degree holder in International Marketing and Business Development from the University of Evry in Paris, Rubel, a French national, began his career in hospitality as a Sales Manager at the Novotel Peace Beijing, followed by a three-year stint with the Sofitel brand in China before moving on to Sofitel Saigon in Vietnam as Director of Sales & Marketing where he spent two years, repositioning the hotel into the Luxury market before joining the pre-opening team of the Sheraton Chongqing Hotel in South West part of China.

Following a successful opening of the Sheraton Chongqing, Rubel joined the Sheraton Grande Sukhumvit, A Luxury Collection Hotel, in Bangkok, in 2012. In his capacity as the Director of Sales & Marketing of the Hotel, Rubel continued to excel and successfully increase the Hotel’s profitability which led to his appointment as Hotel Manager at the Sheraton Grande Sukhumvit, where he held the position for three years, making it his most recent adventure before moving to Malaysia.

In his new role at Aloft Kuala Lumpur Sentral, Rubel Miah strives to continue the Hotel’s success and make it the best place for global corporate and leisure travellers.

Apart from work, Rubel, a father of two, is also highly committed to humanitarian causes. He was a Chief Boy Scout while completing his Master’s Degree where he found working to raise funds and helping out the less fortunate a very enriching experience. He carried on his passion throughout his career, championing the Marriott Thailand Business Council’s Corporate Social Responsibility chapter.

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American Airlines: New cabin, larger overhead luggage bins

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American Airlines is starting scheduled flights with the first of its 100 new Airbus A321neo aircraft on order. These aircraft come equipped with an all-new cabin interior designed for enhanced passenger comfort and convenience, including larger Airspace XL overhead luggage bins that increase carry-on bag capacity.

American is the launch customer for the Airspace XL bins, which provide approximately 40 percent more overhead storage space for passengers on board the 196-seat aircraft. In addition to equipping its new A321neos with the XL bins, American also plans to retrofit its entire in-service fleet of earlier A321 models – more than 200 aircraft – with the cabin features included on the new A321neos.

Ingo Wuggetzer, Airbus’ Vice President of Cabin Marketing said: “We are very pleased that American Airlines’ first A321neos with the Airspace XL bins are now entering service. We constantly work with airline customers to improve our aircraft cabins, and American in particular played an instrumental role with us in developing our biggest and best overhead bins to date.”

The Airspace XL bins accommodate larger luggage – up 24” x 16” x 10” – allowing standard roll-on bags to be loaded on their sides instead of being inserted flat. This creates room for up to four bags in each bin instead of the current three. The larger bins will significantly reduce the number of passenger bags checked at the gate, and sent to the cargo hold.

American‘s selected cabin layout allows the airline greater flexibility in seating arrangements and use of cabin space. The two class cabin will gain an additional row of first-class seats, bringing the total to 20. Outfitting the A321neo with a free wireless inflight-entertainment (IFE) system allows passengers to select a wide-range of options from their own devices. LED mood lighting will enhance the cabin environment.

Powered by CFM LEAP-1A engines and ETOPS certified for lengthy over water flights, the A321neo will allow American to carry larger loads on its longer, more densely travelled routes such as Los Angeles and Phoenix to Orlando, or West Coast hubs to Hawaii.

 

The A321neo is the largest member of the A320 Family, seating up to 240 passengers, depending on cabin configuration. Incorporating the latest engines, aerodynamic advances, and cabin innovations, the A321neo offers a reduction in fuel consumption of at least 15 percent per seat from day

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Middle East visitors to Egypt to increase 50% by 2022, ATM report reveals

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Arrivals from the Middle East to Egypt are expected to increase 50% from 1.49 million in 2018 to 2.23 million in 2022 with visitors from Saudi Arabia driving this growth, according to data published ahead of Arabian Travel Market 2019, which takes place at Dubai World Trade Centre from 28 April – 1 May 2019.

While arrivals from Europe are expected to be the largest contributor on a regional basis, increasing from 6.2 million in 2018 to 9.1 million tourists in 2022, the latest research from Colliers International revealed arrivals from the Middle East will actually witness the highest Compound Annual Growth Rate (CAGR) at 11%.

Danielle Curtis, Exhibition Director ME, Arabian Travel Market, said: “Over the last 12 months, Egypt’s tourism industry has witnessed healthy and steady growth, with arrivals up 14.5% from 8.3 million in 2017 to 9.5 million in 2018. Growth has been fuelled by the cheaper Egyptian Pound and government incentives for charter airlines operating international flights.

“Adding to this, we are witnessing this growth first hand at ATM with the total number of attendees coming from Egypt increasing 16% YoY.”

Taking advantage of this resurgence in tourists are some of Egypt’s most prominent tourism companies including Dana Tours, Nicolas Tours and Standard Tours who will exhibit at ATM 2019 – and of course the Egyptian Tourism Promotion Board who will have a major presence too.

Egypt tourism capital investment is estimated to reach US$ 4.2billion (EGP 75bn) in 2019, up 25 per cent on 2018, as the country strives to keep pace with an ongoing leisure travel boom and GDP growth.

The data from Colliers revealed that Egypt’s total tourism revenue will increase at a CAGR of 16.5% between 2018 and 2022 – outperforming the business segment. During 2017 and 2018, the leisure spend was US$ 13.79billion (EGP 239bn) and US$ 16.67billion (EGP 289bn) respectively, while business totaled US$ 1.93billion (EGP 33.5bn) and US$ 2.36billion (EGP 41bn) over the same period.

“The overall revenue generated by the leisure segment in 2018 represented 87% of total tourism spend and we expect this growth to continue as a series of new government and private sector attractions and investments are unveiled – including the development of new airports and new luxury hotel resorts in Red Sea destinations Sharm El Sheikh and Hurghada,” Curtis said.

Egypt has a diverse range of source markets – decreasing the risk of being over-reliant on one specific market. Germany, Russia, the UK and Italy are Egypt’s top four source markets, with the first and last in top gear – both growing 29% in 2018 – and showing the highest CAGR growth of 11%.

The UK, which recorded just a 4% increase in arrivals between 2017 and 2018, has traditionally been a long-standing major source market for the Red Sea resort of Sharm El Sheikh. However, an ongoing ban on direct flights between the two destinations has stifled visitor numbers.

Curtis added: “It is hoped the recent resumption of Serbian flights to Sharm El Sheikh after a six-year absence and the introduction of Turkish Airlines’ daily flight from Moscow to the Red Sea via Istanbul, will kick-start direct flights between the UK and Egypt, and of course Russia and Egypt.”

ATM, considered by industry professionals as a barometer for the Middle East and North Africa tourism sector, welcomed over 39,000 people to its 2018 event, showcasing the largest exhibition in the history of the show, with hotels comprising 20% of the floor area.

Brand new for this year’s show will be the launch of Arabian Travel Week, an umbrella brand comprising four co-located shows including ATM 2019, ILTM Arabia, CONNECT Middle East, India & Africa – a new route development forum and new consumer-led event ATM Holiday Shopper. Arabian Travel Week will take place at Dubai World Trade Centre from 27 April – 1 May 2019.

About Arabian Travel Market (ATM)

Arabian Travel Market is the leading, international travel and tourism event in the Middle East for inbound and outbound tourism professionals. ATM 2018 attracted almost 40,000 industry professionals, with representation from 141 countries over the four days. The 25th edition of ATM showcased over 2,500 exhibiting companies across 12 halls at Dubai World Trade Centre.  Arabian Travel Market 2019 will take place in Dubai from Sunday, 28th April to Wednesday, 1st May 2019. To find out more, please visit: www.arabiantravelmarket.wtm.com.

About Arabian Travel Week

Arabian Travel Week is an umbrella brand comprising four co-located shows including Arabian Travel Market and ILTM Arabia as well as CONNECT Middle East, India and Africa – a new route development forum launching this year and ATM’s first ever consumer event – ATM Holiday Shopper. Providing a renewed focus for the Middle East’s travel and tourism sector – under one roof over the course of one week – the inaugural Arabian Travel Week will take place at Dubai World Trade Centre from Saturday 27th April – Wednesday 1st May 2019. For more information visit: arabiantravelweek.com

About CONNECT

CONNECT Route Development Forum delivers a total networking experience, bringing together airports, airlines and aviation suppliers in a format that offers formal one-to-one pre-arranged meetings, engaging industry seminars together with social opportunities to cement relationships with existing clients and engage with new ones. Created and organised by The Airport Agency-France, CONNECT is now in its 16th year and set to attract over 650 participants in June 2019 at its flagship event taking place in Cagliari, Sardinia. For more information, visit: www.connect-aviation.com

The inaugural CONNECT Middle East, India & Africa event will be the first and only networking forum in the Middle East. Ideally located in Dubai to address the booming aviation market of the Middle East, it will bring together the aviation and the tourism industry which are the backbone and catalyst to economic development. For more information, visit: www.connect-aviation.com/2019-meia/

About ATM Holiday Shopper

ATM Holiday Shopper is the brand-new travel event for consumers offering the very best travel and tourism discounts and deals plus the chance to learn about a range of emerging and unexplored destinations and activities from destinations around the world.  The inaugural event will take place in Hall 1 of the Dubai World Trade Centre on Saturday, 27th April 2019 from 12:00 – 20:00. For more information, visit: www.atmholidayshopper.com

About ILTM Arabia

International Luxury Travel Market Arabia is an exclusive event for those looking to attract HNW travellers from the Middle East to their destination. Returning for its third year, ILTM will allow international luxury suppliers and key luxury buyers to connect via one-to-one pre-scheduled appointments and networking opportunities. ILTM will take place on Sunday 28th April and Monday 29th April 2019. For more information, visit: www.iltm.com/arabia/

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VoyagesAfriq CEO appointed UNWTO Senior Expert for Communications in Africa

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The Managing Editor and CEO of VoyagesAfriq Media Limited, Mr. Kojo Bentum-Williams, has been appointed as the UN World Tourism Organization‘s Senior Expert for Communications in Africa.

This appointment will see him lead communications of the organization’s activities and events in Africa. This new appointment took effect in March 2019 and part of his core mandates is to grow the UNWTO’s ten points agenda in Africa under the Zurab Pololikashvili-led administration.

He is also expected to coordinate with the Africa Department at UNWTO to reach out to members of the African media and hold clinics to further train and inform travel media on the continent.

Kojo is the founder and managing editor of VoyagesAfriq Media Limited, a pan African travel media company which publishes VoyagesAfriq Travel Magazine Quartely and operates the online portal VoyagesAfriq.com.

He previously worked as the press secretary to Ghana’s former ministry of Tourism Culture and Creative Arts until 2014 and also worked a press officer at the Ghana Tourism Authority.

He has covered a wide range of global travel and tourism conferences and he is seen by many as one of the authorities in the affairs of the UN Tourism Agency.

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Shenyang EXPO begins third year with optimism

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hree major exhibitions since March 15th have very successfully launched the third year of operations at the Shenyang New World EXPO (“EXPO”). The combined attendance exceeded 124,000 visitors and two of the three shows grew over 10% in licensed area compared to 2018.

Diane CHEN, EXPO General Manger expressed confidence that Shenyang, the capital of Liaoning Province in northeast China, would continue to experience growth. She cited excellent facilities, location and absolute government support as factors igniting the growth since the venue opened in March of 2017. Shenyang boasts of an excellent international airport with nearly 400 daily arrivals and departures along with high speed train service connecting all major cities in northeast China including Beijing. The city’s population exceeds 8 million.

Despite that China’s economy has slowed somewhat, management of the Shenyang New World EXPO (‘EXPO’) is significantly optimistic about the potential growth of the exhibition and meeting industry in Shenyang. Regional and national organisers are also showing serious interest in the market.

The first three major exhibitions of 2019, all recurrent, included the 2019 Advertising Festival (organised by Shanghai Modern International Exhibition Co., Ltd), the 21st China Northeast International Dental Equipment & Affiliated Facilities Exhibition Symposium on Oral Health and the 25th China Northeast International Building & Decoration Exhibition (both the latter exhibitions organised by Liaoning Northern Exhibition Co., Ltd).

Cliff Wallace, who led in EXPO’s operational and functional planning as well as its management staff organisation said, “I am especially pleased that the Dental Exhibition was audited by UFI, The Global Association of the Global Industry. I anticipate approval by UFI as the venue’s first UFI Approved Event.”

Liaoning Northern Exhibition GM, LI Zhi Song stated, “I anxiously await the anticipated news from UFI confirming our Dental Exhibition has achieved UFI approved status. An “UFI Approved Exhibition” is proof of high quality, thus providing exhibitors and visitors alike with the assurance of making a sound business investment.”

Wallace is an Honorary President of UFI and continues to advise EXPO relative to achieving its vision which is to be among China’s best venues with a dedicated professional staff delivering superb levels of customer care.

Four major exhibitions will be held in April again signifying the success of EXPO, northeast China’s newest venue offering 24,000 sqm (260,000 sq ft) of rental space to the market for exhibitions, conference and other events. In addition to transportation advantages including the venue’s own connected METRO station, the city continues to expand its hospitality industry adding state-of-the-art major brand hotels. Rooms within 10 km (6 miles) of EXPO now total over 19,000.

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