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WTTC Global Summit: Next stop San Juan

April 5, 2019 by Forimmediaterelease

Discover Puerto Rico, the Island’s first-ever and new Destination Marketing Organization, today announced that island will serve as the host for the World Travel & Tourism Council 2020 Global Summit, following the formal announcement made by WTTC at today’s closing ceremony of the 2019 Summit in Seville, Spain. Representing the global private sector of travel & tourism, the Global Summit is regarded as the most important worldwide event in the sector, and gathers significant global business leaders, yearly.

“We’re honored to have been chosen as host destination for the upcoming World Travel and Tourism Council 2020 Global Summit. Puerto Rico is a place where rich culture and natural wonders lay the foundation for an immense bounty of one-of-a-kind experiences. We’re thriving as a destination of global importance and hosting this Summit will elevate even further our tourism offering, positively impacting the local economy. We look forward to welcoming the global tourism industry next year to discover all that Puerto Rico offers,” said Brad Dean, Chief Executive Officer of Discover Puerto Rico.

In Puerto Rico, the travel industry employs roughly 77,000 people, contributes 6.5% to the Island’s GDP and impacts a noteworthy 17 additional sectors of the economy. This, on the rise given the Island’s increasing popularity as a must-visit destination on a global scale, and validated given the selection by the WTTC, as the first U.S. Island territory to host the respected event.

“We are delighted to bring next year’s Global Summit to the beautiful tropical Caribbean island of Puerto Rico, a welcoming and diverse destination that is attracting travelers from all over the world,” said Gloria Guevara Manzo, President and CEO of WTTC. “We’re particularly excited because the destination provides ease in traveling and doing business since Puerto Rico is a US territory yet has the allure of the Caribbean.”

The WTTC Global Summit will be held from April 21-23, 2020 at the District San Juan, a five-acre hospitality and entertainment district opening later this year. The complex is currently being designed and poised to be the most vibrant and popular setting for events, conventions and performances in the Caribbean.

Puerto Rico’s unique history and offerings set it apart as a global destination, including a fusion of Taino Indian, Spanish and African cultures, seen vividly in the food, music and architecture. Found on the Island is El Yunque, the only tropical rainforest in the U.S. forest system; three of the world’s five bioluminescence bays; and El Monstruo, the longest zip line in the Americas. Visit DiscoverPuertoRico.com for more information on the destination and its variety of offerings and lodging options.

Travel News | eTurboNews

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American Tourist Kidnapped in Uganda: African Tourism Board in action with expert Dr. Peter Tarlow

April 3, 2019 by Forimmediaterelease

Not only leopards were roaming Queen Elizabeth National Park today, but criminals who kidnapped an elderly American tourist in the park today, and put the well-organized travel and tourism industry in Uganda on edge.

The Uganda Ministry of ICT & National Guidance issued this statement:

Yesterday, Tuesday 2nd April 2019 four armed men not yet identified between 5,00pm and 7,00pm staged an ambush and kidnapped an American Tourist with his Ugandan driver near Katoke gate in the Queen Elizabeth National Park.

Four other four tourists who were left abandoned and unharmed later contacted the base (lodge) and were quickly moved to safety.

A joint operation by the Uganda Police, Uganda Peoples Defense Forces (UPDF) and Uganda Wildlife Authority Game Wardens is underway to locate and rescue them.

The priority at this point is to locate, rescue and bring them back safely.

eTN talked to Lilly Ajariva. She is a Ugandan conservationist and tourism expert. She is the Chief Executive Officer of the Uganda Tourism Board, the Ugandan government agency that is charged with promoting the country as a tourism destination. She was appointed to that position on 10 January 2019.

When asked why an American Tourist was picked by the kidnappers, Ms. Ajarova thinks the selection was based on the age and not the nationality.

eTN reached out to Dr. Peter Tarlow, head of safertourism.com 

Dr. Peter Tarlow

Dr. Peter Tarlow is also the security and safety expert for the newly-founded African Tourism Board and will be speaking at their launch event in Cape Town next week. Peter is scheduled to meet with UTB CEO Lilly Ajarova to discuss any assistance the Africa Tourism Board can give in this situation.

Dr. Tarlow told eTurboNews: “The tragic kidnapping that recently occurred in Uganda should not be seen as indicative of overall safety in Uganda.

“Very much to the contrary, Uganda has been known over the decades to be a safe and secure destination. Unfortunately, there are bad people in every part of the world and travel implies risk.

“However, Uganda cannot afford to rely on its recent past but must show the world what it is doing in the future.

“Despite the fact that the situation is very fluid and the facts, at midnight Uganda time is still unclear, there are a number of things that Uganda can do immediately and in the short and long term to mitigate the damage to its reputation.

“These suggestions come from my long-term work with Aruva after the Natalie Holloway case and with kidnapping issues both in Mexico and in Latin America.”

With limited data, the African Tourism Board security expert suggests the following, and as more data becomes apparent, additional information will be provided.

We urge Uganda Tourism Officials to:

1)  Tell the truth. Under no circumstance, minimize, become defensive or refuse to accept the severity of the situation. Do not lie to reporters.

2)  Have one person be the tourism spokesman or woman and funnel all information through that person.

3)  If the information is not yet known, state that facts and then state that there will be regularly-scheduled updates. Give specific times and locations.

4)  Have the military of a police officer standing next to the spokesperson to indicate that this is a serious matter.

5)  Make sure that it is clear that the government is working with all foreign embassies and updating them on a regular basis.

6)  Indicate that Uganda is working with the visitors’ families and will do everything that is needed to help the family.

7)  Announce that there is a special unit at work (assuming this unit exists) that deals with hostage rescue and recovery. If it does not exist, then contact friendly foreign governments that have experience in this matter.

We hope for the short term that Uganda:

1)  Announces that the country is doing an update on its risk management.

2)  Gets articles in the media that speak about Ugandan positives.

3)  Indicates that the perpetrators will be found and that they will suffer the full consequences of the law.

4)  Opens a foreign visitor hotline so that all visitors can get up-to-date information.

5)  Announces that the Ugandan tourism police will be opening (or strengthening) their tourism police unit and that they will receive additional training.

6)  Make it clear that Uganda tourism is working with international boards such as the African Tourism Board  (ATB) and that there will be exchanges of information between the African tourism bureaus through the ATB.

Juergen Steinmetz, the interim chair of the African Tourism Board, said: “We are standing by to assist Uganda and are in touch with UTB and our security expert Dr. Peter Tarlow. We will be meeting with Lilly next week in Capetown and hope this crime will be resolved at that time and that our fellow American tourist is returned safely. I am confident Dr. Tarlow can be of great assistance to Uganda Tourism and for the African continent when it comes to safety and security.”

More information on African Tourism Board: www.africantourismboard.com
More information on Safer Tourism: www.safertourism.com

Travel News | eTurboNews

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Carlos Vogeler starts leading position at Ministry of Tourism in Oman

April 3, 2019 by Forimmediaterelease

It appears the implementation of the National Tourism Strategy of Oman is in excellent hands. Last week Carlos Vogeler started a two-year contract with the Ministry of Tourism of Oman, where he is now leading a team that will support Minister Ahmed bin Nasser Al Mahrizi and his team on implementation.

Carlos Vogeler was considered by many leaders as one of the most influential executives in the travel and tourism world when he served as the executive director of UNWTO under Secretary-General Taleb Rifai. Together with Korean Ambassador Dho Young-shim, Mr. Voegeler was a candidate for UNWTO Secretary-General in 2017.

Mr. Vogeler was with the World Tourism Organization for 9 years. He was honored on November 29, 2017, at the UNWTO Conference on Jobs and Inclusive Growth in Montego Bay by the Hon. Ed Bartlett, Minister of Tourism of Jamaica.

Before Mr. Carlos Vogeler joined UNWTO in 2005 he was a tenured professor at University “Rey Juan Carlos”, Madrid, at the Dpt. of Business Economics, a regular lecturer at Spanish and International Universities and author of various university textbooks, as well as numerous articles on international tourism structure.

Mr. Vogeler started his career in the private sector at Pullmantur, one of the largest Spanish Tour Operators. During his sixteen years of service from 1974 to 1990, he became Deputy Managing Director and introduced many innovations, namely expanding the number of destinations and products and opening new offices and new markets. He also played an active role in the board of directors of the Spanish Travel Agencies Association of Travel Agencies and in UFTAA (United Federation of Travel Agent’s Associations), where he chaired the committee on road transportation.

From 1991 to 2008 he served in various senior management positions at Group RCI, part of Wyndham Worldwide, one of the world’s largest hospitality groups, quoted in the New York Stock Exchange, where he was Managing Director for South-Western Europe, covering Spain, France, Portugal and Benelux and later Vice president of Global Account Strategy & Industry Relations.

He was elected Chairman of the Affiliate Members of the World Tourism Organization (UNWTO) from 2005 to 2008, representing Group RCI. Since 1997 he had been serving as Vice President of the board of the Affiliate Members and Chairman of the Business Council and member of the UNWTO Strategic Group.

He is also a founding member of the Spanish Association of Experts in Tourism (AECIT) and was a member of the International Association of Experts in Tourism (AIEST).

Carried out his studies in Canada and in Spain, graduating in Tourism Business Administration by “Escuela Oficial de Turismo de Madrid” (now University Rey Juan Carlos) and post-graduate by the IESE Business School, of the University of Navarra – Spain.

Mr. Vogeler was born in Venezuela of Spanish mother and Venezuelan-German father and is a national of Spain and Venezuela.

Travel News | eTurboNews

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Xtra Aerospace in Florida also responsible for Boeing 737 Max crash?

April 3, 2019 by Forimmediaterelease

Our purpose is to ensure each flight is safe and cost-effective every day. This is the message on the Xtra Aerospace website. The Xtra Aerospace states their maintenance division can provide optimal maintenance to all of the unique aviation needs.

Xtra Aerospace may have been very much off on this goal when in Indonesia a Lion Air Boeing 737 MAX crashed after it was repaired in a U.S. aircraft maintenance facility and the so-called angle-of-attack sensor was replaced. This sensor sent erroneous signals causing repeated nose-down movements on the Oct. 29 flight that pilots struggled with until the Boeing Max plunged into the Java Sea. Everyone on board, 189 people were killed.

XTRA Aerospace is an FAA/EASA/ANAC certified repair station located in Miramar, Florida, USA.

Documents obtained by Bloomberg News show the repair station, XTRA Aerospace Inc. in Miramar, Fla., had worked on the sensor. It was later installed on the Lion Air plane on Oct. 28 in Bali, after pilots had reported problems with instruments displaying speed and altitude. There’s no indication the Florida shop did maintenance on the Ethiopian jet’s device, according to Bloomberg.

Xtra Aerospace states: ” We specialize in the repair of instruments, radio & mechanical/electrical accessories. XTRA offers extensive capabilities servicing the A300, A320 family/A330/A340 and Boeing 737 thru 777. We are proud to serve the world’s top airlines and suppliers with one goal… complete customer satisfaction.

XTRA Aerospace welcomes the U.S. Government. XTRA is DD2345 certified to obtain military critical technical data. XTRA’s cage code is 5FWE2 and we look forward to helping you with all your sourcing and repair needs.”

U.S. teams assisting the Indonesian investigation reviewed the work by the company to ensure that there weren’t additional angle-of-attack sensors in the supply chain with defects, said a person familiar with the work. They didn’t find any evidence of systemic issues on other sensors the company may have worked on.

Bloomberg states in their article:

“Much of the concern by regulators and lawmakers after the Lion Air and Ethiopian Airlines crashes has focused on Boeing’s design of the Maneuvering Characteristics Augmentation System, or MCAS, which was programmed to push down a plane’s nose to help prevent aerodynamic stalls in some situations. But the preliminary report by Indonesia on the Lion Air crash shows that maintenance and pilot actions are also being reviewed.

It’s common for licensed repair stations to overhaul older parts so they can be resold, said John Goglia, a former member of the NTSB who earlier worked as an airline mechanic. Airlines can save money buying used parts and U.S. regulations require that the parts meet legal standards, Goglia said.

If the sensor was repaired at XTRA Aerospace, “it would have to go through what the manual says to overhaul it,” he said. “That means all the steps.”

The Indonesian preliminary report doesn’t say what went wrong with the device but indicates that the plane’s maintenance is a subject of the investigation.”

The Ethiopian Airlines 737 Max that crashed on March 10 also apparently had issues with the same type of sensor, which triggered a safety system on the plane that was driving down the plane’s nose, according to people familiar with the accident. In that case, investigators are still attempting to locate one of the sensors to help determine why it malfunctioned.

Travel News | eTurboNews

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Boston-Logan Airport: New international routes

April 2, 2019 by Forimmediaterelease

The last 24 hours have brought 2 new international flights to Boston Logan International Airport, thanks to Delta joint venture partners KLM and Virgin Atlantic – setting the stage for a year of growth and expansion for Delta in the Northeast.

Delta Air Lines and its partners KLM, Virgin Atlantic, and Korean Air will offer up to 149 daily departures to more than 50 destinations from Boston-Logan Airport in 2019, an increase of nearly 30 daily departures compared to 2018. New routes include Amsterdam, London-Heathrow, Lisbon, Edinburgh, and Seoul.

KLM – Amsterdam

On March 31, KLM began flying between Boston and Amsterdam, adding to the two daily flights to Amsterdam already operated at Logan Airport by Delta. KLM CEO Pieter Elbers joined officials from Massport, Delta leaders, customers and employees at the airport in a ribbon-cutting ceremony ahead of the outbound flight across the Atlantic.

Virgin Atlantic – London-Heathrow

And on April 1, Virgin Atlantic launched its daytime service from Boston to London-Heathrow – a morning departure that will better enable in-flight workday productivity for London-bound business travelers. Virgin and Delta together now offer three daily flights to Heathrow Airport from Boston.

Delta – Lisbon and Edinburgh

Later this spring, Delta will begin its own seasonal Boston service to Lisbon and Edinburgh, rounding out a full slate of new international destinations now directly accessible to Boston customers. Through this and an extended summer season to Dublin, by May Delta and its partners will offer the most international seats from Boston with flights to up to 19 international destinations — more than ever before.

Korean Air – Seoul-Incheon

A third partner, Korean Air, will start new service in Boston on April 12, when it begins nonstop flights to Seoul, one of the first additions to that joint venture’s transpacific network since Delta and Korean Air launched their partnership last May.

This new Boston flying comes as Delta continues to reinforce its position as the city’s leading carrier and deepen its investment at Logan Airport and in the greater Boston community. Overall, the airline and its partners will offer up to 149 daily departures to more than 50 destinations from Logan in 2019, an increase of nearly 30 daily departures compared to 2018.

Delta has doubled domestic daily departures out of Boston since 2013 and this year will serve four additional domestic destinations — Cleveland, Chicago, Washington-Reagan, and Newark-Liberty — while also adding more frequencies in another seven key domestic markets. Overall, the airline and its partners will offer up to 149 daily departures to more than 50 destinations from Logan in 2019, an increase of nearly 30 daily departures compared to 2018.

In addition to Delta’s network growth, the airline is also investing in Boston in other ways. With Massport’s partnership, Delta plans to assume operations at all gates at Logan’s Terminal A by the third quarter of 2019, growing its airport footprint by five gates. Delta also plans by 2020 the expansion of one of its Delta Sky Clubs, including new showers, expanded seating and a reimagined food and beverage area.

Travel News | eTurboNews

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Shot on Oahu: Visitors Aloha Society of Hawaii helps tourist to return to California

April 1, 2019 by Forimmediaterelease

A Hawaii Vacation was cut short for a 34-year-old visitor from California. She was visiting  Oahu’s Northshore and was shot while driving on Kamehameha Highway at Kamananui Road close to the Dole Plantation just before 6 am.

The tourist was driving a rental car and was taken to Wahiawa General Hospital but stable. She was later on released from the hospital and remained in a state of shock.The woman was with her husband, who was uninjured in the shooting

With the help of the Hawaii Visitors Aloha Society of Hawaii, the couple was put on a flight back to California, cutting their vacation short.

The shooter appeared to have killed himself. Police did not release any details on the incident.

Not all the info on this story is out, as to how and what started this.

Just last week Susan Ballard, Chief of the Honolulu Police Department said Hawaii is safe for visitors.

 

 

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Aviation Safety: Fatigue management

March 28, 2019 by Forimmediaterelease

In aviation operations, managing fatigue is important because it diminishes an individual’s ability to perform almost all operational tasks. This clearly has implications for operational efficiency, but in situations where individuals are undertaking safety-critical activities, fatigue-effected performance can also have consequences for safety outcomes. Fatigue is a natural consequence of human physiology.

Because fatigue is affected by all waking activities (not only work demands), fatigue management has to be a shared responsibility between the State, service providers and individuals.

A brief history of flight and/or duty limitations

For most workers, hours of work are part of the working conditions and remuneration packages established through industrial agreements or social legislation. They are not necessarily established from a safety perspective.

However, the need to limit pilots’ flight and duty hours for the purpose of flight safety was recognized in ICAO Standards and Recommended Practices (SARPs) in the first edition of Annex 6 published in 1949.  At that time, ICAO SARPs required the operator to be responsible for establishing flight time limits that ensured that “fatigue, either occurring in a flight or successive flights or accumulating over a period of time, did not endanger the safety of a flight”. These limits had to be approved by the State.

By 1995, ICAO SARPs required States to establish flight time, flight duty periods and rest periods for international flight and cabin crew. The onus was on the State to identify “informed boundaries” that aimed to address the general fatigue risk for flight operations nationally. At no time have ICAO SARPs identified actual flight and duty hours because it had proven impossible to identify global limits that adequately addressed operational contexts in different regions.While ICAO SARPs apply only to international operations, many States also chose to establish similar flight and duty time limitations for domestic operations. States generally used the same flight and duty limits for helicopter crew as for airline crew.

The fallacy of flight and/or duty limitations is that staying within them means that operations are always safe. Buying into this fallacy suggests that scheduling to the limits is enough to manage fatigue-related risks. However, more recent SARP amendments related to prescriptive limits have highlighted the responsibilities of the operator to manage their particular fatigue-related risks within the limits using their SMS processes.

And then there was FRMS….

Fatigue Risk Management Systems (FRMS) represent an opportunity for operators to use their resources more efficiently and increase operational flexibility outside the prescriptive limits, whilst maintaining or even improving safety. In implementing an FRMS, the onus shifts to the operator to prove to the State that what they propose to do and how they continue to operate under an FRMS, is safe.

In 2011, SARPs enabling FRMS as an alternative means of compliance to prescriptive limitations were developed for aeroplane flight and cabin crew (Annex 6, Part I).  At the time of development, it was necessary to address concerns that airline operators would take this as an opportunity to schedule purely for economic benefits at the cost of safety. Therefore, while often referred to as “performance-based” approach, the FRMS SARPs are nevertheless very prescriptive about the necessary elements of an FRMS and require the explicit approval of an operator’s FRMS by the State.

Since then, similar FRMS SARPs were made applicable for helicopter flight and cabin crew in 2018 (Annex 6, Part III, Section II).

But what about air traffic controllers?

Despite their obvious impact on flight safety outcomes, ICAO SARPs have never required the hours of work to be limited for air traffic controllers even though some States have had hours of duty limitations for air traffic controllers for many years. This is about to change. Amendments to Annex 11, becoming applicable in 2020, will require that ICAO States establish duty limits and specify certain scheduling practices for air traffic controllers. As for international airline and helicopter operations, States will have the option of establishing FRMS regulations for air traffic service providers.

Fatigue Management SARPs today

Today, ICAO’s fatigue management SARPs support both prescriptive and FRMS approaches for managing fatigue such that:

  • Both approaches are based on scientific principles, knowledge and operational experience that take into account:
    • the need for adequate sleep (not just resting while awake) to restore and maintain all aspects of waking function (including alertness, physical and mental performance, and mood);
    • the circadian rhythms that drive changes in the ability to perform mental and physical work, and in sleep propensity (the ability to fall asleep and stay asleep), across the 24h day;
    • interactions between fatigue and workload in their effects on physical and mental performance; and
    • the operational context and the safety risk that a fatigue-impaired individual represents in that context.
  • States continue to be obliged to have flight and duty time limitations but are under no obligation to establish FRMS regulations. Where FRMS regulations are established, the operator/service provider, can manage none, some or all of its operations under an FRMS, once approved to do so.
  • Prescriptive fatigue management regulations now provide the baseline, in terms of safety equivalence, from which an FRMS is assessed.

In practice…

In Airlines:  The Fatigue Management amendments to the Annex 6, Part I, in 2011 led many States  to reviewing their prescriptive limitation regulations for pilots based on scientific principles and knowledge (refer text box) and identifying further requirements for operators to manage their fatigue-related risks within the prescribed limits.  Fewer States have reviewed their prescriptive limitation regulations for cabin crew.

In every case, despite a refocus on providing adequate opportunities for sleep and recovery, altering existing flight and duty limitations remains a very sensitive and difficult task because it impacts income and work conditions as well as the constraints of pre-existing employment agreements. It is made even more challenging for States whose flight and duty time limitations are legislated.

Where States have reviewed their prescribed flight and duty limits, the increased awareness of the relationship between sleep and performance has served to highlight the responsibilities of the individual crew member and the airline to manage fatigue, and in some cases have resulted in the prescribed limits sitting alongside a set of regulations  that make these responsibilities more explicit, e.g. the FAA’s Fatigue Risk Management Program, EASA’s Fatigue Management requirements, CASA’s Fatigue Management requirements and CAA South Africa’s Fatigue Management Program.

The scientific principles of fatigue management

 

  1. Periods of wake need to be limited.  Getting enough sleep (both quantity and quality) on a regular basis is essential for restoring the brain and body.
  2. Reducing the amount or the quality of sleep, even for a single night, decreases the ability to function and increases sleepiness the next day.
  3. The circadian body-clock affects the timing and quality of sleep and produces daily highs and lows in performance on various tasks.
  4. Workload can contribute to an individual’s level of fatigue.  Low workload may unmask physiological sleepiness while high workload may exceed the capacity of a fatigued individual.

Many States have established, or plan to establish, FRMS regulations, often at the encouragement of their airlines. The FRMS challenge for States continues to be whether they have the resources to provide the necessary oversight from a scientific and performance-based perspective, particularly when the same regulations usually apply to a variety of domestic flight operations. While FRMS requirements are onerous and time-consuming, the few airlines who have so far managed to get FRMS approval for particular routes have found the operational flexibility gained to be worth the effort.

General scheduling principles

 

  1. The perfect schedule for the human body is daytime duties with unrestricted sleep at night. Anything else is a compromise.
  2. The circadian body clock does not adapt fully to altered schedules such as night work.
  3. Whenever a duty period overlaps a crew member’s usual sleep time, it can be expected to restrict sleep. Examples include early duty start times, late duty end times, and night work.
  4. The more that a duty period overlaps a crew member’s usual sleep time, the less sleep the crew member is likely to obtain. Working right through the usual nighttime sleep period is the worst case scenario.
  5. Night duty also requires working through the time in the circadian body clock cycle when self-rated fatigue and mood are worst and additional effort is required to maintain alertness and performance.
  6. The longer a crew member is awake, the worse their alertness and performance become.
  7. Across consecutive duties with restricted sleep, crew members will accumulate a sleep debt and fatigue-related impairment will increase.
  8. To recover from sleep debt, crew members need a minimum of two full nights of sleep in a row. The frequency of recovery breaks should be related to the rate of accumulation of sleep debt.
  9. Keep short notice changes to a minimum, especially where they infringe or overlap the  Window of Circadian Low (WOCL).
  10. Duty periods associated with high workload (such as multiple, challenging landings and in marginal weather conditions) may need to be shortened and extensions avoided where at all possible.

In Helicopter Operations:  For some States, the recent amendments to Annex 6, Part II (Section II) have highlighted the need to establish flight and duty time limits for helicopter crew members that better relate to the context of helicopter operations, rather than using the same limits as for airline pilots. Within those limits, the helicopter operator is expected to build crew schedules that use both fatigue science and operational knowledge and experience.

A new fatigue management guide for helicopter operators, currently under development in ICAO, identifies general scheduling principles based on fatigue science to guide helicopter operators in building “fatigue-aware” schedules that offer optimum opportunities for sleep and recovery (refer text box).

The particular challenge in helicopter operations, however, is that so many helicopter operations are unscheduled. While some helicopter operators will be able to operate within prescribed limits and effectively manage fatigue risks using an SMS, many types of helicopter operations, such as those that require unscheduled, immediate responses, possibly in high-risk settings, will benefit from the operational flexibility and safety gains of an FRMS.

In Air Traffic Control Services: Next year, States are expected to have established prescriptive work hour limits for air traffic controllers, while FRMS regulations remain optional and can be established at any time. However, the nature of the relationship between the Air Navigation Services Provider (ANSP) and the State will influence how the implementation of fatigue management regulations will unfold. In most cases, the State provides oversight of only one ANSP and although there is a current trend for privatisation, many of the ANSPs are fully or partially owned by the State.

In an industry sector that is often largely self-regulated, the distinction between a prescriptive fatigue management approach and FRMS may become blurred. However, a refocus on safety and not only organisational expediency or personal preference is likely to have substantial effects on the way controllers’ work schedules are built in ANSPs across the world. This is a “watch this space”.

Fatigue Management Guidance for ICAO States

The Manual for the Oversight of Fatigue Management Approaches (Doc 9966) received another update this year – Version 2 (Revised) – and an unedited version (in English only) will shortly replace the current manual available for download here. On this website you can also find the following:

  • Fatigue Management Guide for Airline Operators (2nd Edition, 2015)
  • Fatigue Management Guide for General Aviation Operators of Large and Turboject Aeroplane (1st Edition, 2016)
  • Fatigue Management Guide for Air Traffic Service Providers (1st Edition, 2016)
  • The Fatigue Management Guide for Helicopter Operators (1st Edition) is expected to be available later this year.

The Fatigue Management Guide for Helicopter Operators (1st Edition) is expected to be available later this year.

The author, Dr. Michelle Millar, is the Technical Officer (Human Factors) and the NGAP Program Manager at ICAO. She heads the ICAO FRMS Task Force and has been involved in the development of ICAO fatigue management provisions since 2009. Her academic background is in sleep, fatigue and performance.

 

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Heathrow Airport: Calling all sustainable innovators

March 28, 2019 by Forimmediaterelease

Heathrow has today launched a prize worth £30,000, to be awarded to a winning idea that will help the airport reduce its carbon emissions as it explores solutions that will address climate change. Heathrow’s new “Innovation Prize” is part of the airport’s new “Centre of Excellence,” which is a hub of learning and exploration that will accelerate the arrival of sustainable air travel. Heathrow has also today announced the launch of its first research think tank comprised of British universities.

The new Innovation Prize is open to those with entrepreneurial ideas on how to reduce carbon impacts through one of three ways:

  • Sustainable surface transport: Enabling travel to and from the airport with low or zero emissions;
  • Preparing for sustainable flight: Expediting the arrival of a fossil-fuel free flight, including through the introduction of new hybrid and electric aircraft; and
  • Delivering negative emissions: Finding new, practical ways to capture and use carbon at or near the airport.

Applications for the Innovation Prize will be accepted until May 22 online through a dedicated website.

The prize is sponsored by Heathrow’s Centre of Excellence which connects experts – from entrepreneurs to academics – and offers Heathrow itself as a living laboratory to test and try new ideas to encourage sustainability in aviation. The Centre is already investigating how to turn waste plastics into pavement materials at the airport.

Matt Gorman, Heathrow Director of Sustainability, said: “Climate change is the greatest threat facing our generation and it is imperative we take meaningful steps to address our impacts – and we need to make them quickly. Through the Centre of Excellence, and by partnering with top scientists we will continue to think radically about sustainability, translate ideas into action at Heathrow, and across our industry.”

The Centre of Excellence will bring together Heathrow’s first think tank of university partners to work with the airport on new coordinated research on sustainable aviation challenges. Brunel University London, Cranfield University, the University of Essex and Royal Holloway, University of London will be invited to pitch their ideas for funding starting this summer, before initiating the successful projects later this year. The think tank will explore topics such as carbon and net zero air travel alongside other environmental challenges like noise, air quality and waste.

Professor Geoff Rodgers, Vice-Provost for Research at Brunel University London, the airport’s most local university, said: “We consider the sustainability agenda around airports and aviation to be one of the premier opportunities for UK research and innovation. Brunel University London is delighted to be involved in this initiative. It will allow us to work in collaboration with Heathrow and the other partners to develop the innovative technologies necessary for the sustainable development and growth of the airport.”

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Young elephant shot 13 times: Tourists watched in horror

March 27, 2019 by Forimmediaterelease

Balule Associated Nature Reserve has justified the killing of a young elephant bull in front of tourists as an ‘act of self-defense’, backtracking on an original announcement condemning the act and ignoring eye-witness accounts.

Balule Nature Reserve is a protected area in Limpopo Province, South Africa which forms part of the Greater Kruger National Park as a member of the Associated Private Nature Reserve

The young elephant bull was shot 13 times in front of four eye-witnesses standing on a viewing deck overlooking Balule’s Maseke Game Reserve, where the hunt took place.

Balule’s Hunting Incident Report states that “the elephant charged [the hunting party] and they shot it when it was five meters from them.”

However, the hunters were never in any danger, says Annelize Slabbert, one of the four onlookers who witnessed the shooting.

She says guests at the lodge saw the whole incident from their unobstructed vantage point.

Her husband, Gerard, affirms this. “After the first shot, I saw the three men standing by their vehicle in the road; the elephant was 80 to 100 meters away from them and starting running in the opposite direction.”

The Slabberts also say the elephant never charged the hunting party. According to Annelize, “it was calmly feeding on a tree when the first shot rang out. The elephant then gave a loud cry and ran for cover in the thicket, with the hunters running in pursuit, firing more shots. Thirteen shots later, after the elephant had fallen in a ditch in an attempt to escape the hunters, its shrieks ceased.”

Later, a TLB, tractor and trailer had to be called in to retrieve the carcass from the deep ditch, the hunting report confirms.

“It is something I will, unfortunately, never forget,” Annelize says. “It was heartbreaking.”

Balule management has vehemently rejected any claims of alcohol use, but the final report states that one member of the hunting party, Sean Nielsen did, in fact, ‘mess his whiskey’ on one of the witnesses who had approached the hunting party after the incident. The report reads that “a heated exchange took place between the witness and Mr Nielson.”

Photographs taken on the scene show Nielsen, the long-term lessee of Maseke Game Reserve, with a glass of tawny liquid in hand. He reportedly acted as the reserve representative on the hunt.

Photo by witness
A witness took this photo

The photographs, Balule chairperson Sharon Haussmann argues, were taken after the shooting and are, therefore, not indicative of a breach of any ethical or general hunting protocols.

Change of tune

When the incident occurred on 23 November last year, Haussmann initiated a full investigation and said that the parties involved would be held accountable. She labelled the incident as “completely unethical and inconsiderate and a huge embarrassment for Balule.” She said “it did not comply with the sustainable utilization model of ethical hunting in accordance with the hunting protocol that governs all reserves within APNR and to which Balule and hence Maseke are bound.”

The full investigation report was shared in full in Febraury this year. The outcome painted an entirely different picture.

Haussmann backtracked on her initial statement and said that “according to the APNR protocol there were no ethical transgressions.

“We don’t approve that it happened in front of a lodge, but unfortunately, the lay of the land was such that it was in view of a lodge,” Haussmann said in January. The full investigation concludes that “besides poor site selection, there is no evidence of ethical breaches that can be actioned by us.”

When asked about the contradicting statements between Balule’s final report and the witness reports sent in as part of the investigation, Haussmann said it was a case of ‘he said, she said’.

“I wasn’t there. I wish I was; then I could tell you for sure [what happened],” she said. The report simply concludes that there’s no reason to doubt the “version put forward by the ‘hunting party’”.

Hunting continues

Kruger National Park’s managing executive Glenn Phillips also previously condemned the hunt and said SANParks was “keenly awaiting the finalisation of the [Balule] investigation”. When questioned on the outcome of the investigation, no further comment was received.

The increasing number of questionable hunting incidents occurring in the Kruger’s adjoining reserves underscores the growing conflict between hunting and photographic safaris operating on the same land in the Assosiated Private Nature Reserves (APNRs).

While this conflict ensues in meetings regarding protocol and ethics, poaching in the park is on the rise and Kruger’s elephants are caught in a dangerous gap between licensed and unlicensed killers.

Kruger recently launched a campaign aimed at fighting elephant poaching in the park’s northern region, however, Balule was given approval by the Mpumalanga Tourism and Parks Agency (MTPA) to hunt 22 elephants during the 2019/2020 hunting season, which begins on 1 April. This amounts to nearly half of the 47 elephants permitted to be hunted in all the APNRs this season.

In the previous year, a total of 53 elephants were legally hunted in the APNR, while 71 elephants were poached in the Kruger Park

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New Executive Chef at Westin Langkawi Resort & Spa Malaysia

March 27, 2019 by Forimmediaterelease

Guests dining at The Westin Langkawi Resort & Spa’s signature Eat Well menu, as well as its array of local and international cuisine, are in for a healthier, heightened culinary experience with the appointment of Glen Roberts as the 5-star resort’s Executive Chef.

Glen’s primary emphasis will be on overseeing and enhancing the Eat Well program at The Westin Langkawi, which provides guests with nutritious dishes sourced responsibly and created thoughtfully. The program, offered at Westin Hotels & Resorts worldwide, focuses on accommodating individual dietary preferences and needs without compromising on flavour, taste or satisfaction.

“The Eat Well program is a unique initiative based on the belief that feeling good starts with the right nourishment,” said Glen. “It’s an honour to be part of a stellar team that operates on a wellness-first philosophy, and I’m eager to acquire local insights and exchange knowledge on how best to provide guests a thoughtful, nutritious yet appealing culinary experience.”

Alongside his team from The Westin Langkawi, the widely-travelled food connoisseur will also be in charge of elevating culinary offerings at the Langkawi International Convention Centre (LICC), the island’s leading and largest centre of its kind.

Glen arrives in Langkawi after a stint at the 5-star Emerald Palace Kempinski Dubai, where he was part of the pre-opening team. Prior to his spell in the United Arab Emirates, he spent two years, from 2016, as the Executive Chef at the Shangri-La in Surabaya. His culinary adventures, however, began almost 5,000 kilometres and 40 years ago in Australia.

He began his love affair with food in Australia in the mid-1980s before honing his culinary skills in London and New Zealand. Glen returned to Brisbane and progressed to become second in charge to the Executive Chef of the Hyatt Regency Coolum in Queensland, overseeing 10 food outlets and multi-banquet facilities. He later moved to the Park Hyatt in Canberra, where his tenure as Senior Executive Sous Chef saw him attending to HRH Queen Elizabeth and Prince Edward, Earl of Wessex during their visit there in 2002.

Seeking new horizons, Glen was part of the team that launched the Grand Hyatt Dubai. He then set his sights on the Sheraton Grand Laguna Phuket in Thailand, where he celebrated his first stint as Executive Chef in 2003. Two years later, he found himself in East Malaysia at the Shangri-La Rasa Ria Resort. Whilst there one of the many highlights was to be the key driver behind the production of the “Taste of Borneo” cookbook, which focused on the preparation of 5-star cuisine using local products from Sabah.

In 2010, Glen was an integral part of the team behind the successful renovation and reopening of the Shangri-La Rasa Sentosa Resort in Singapore. He continued to spearhead the resort until 2013, when he moved to the Shangri-La Fijian Resort and Spa as their Executive Chef.

Longing to once again step back into Southeast Asia, he made his way to Thailand’s InterContinental Hua Hin Resort in 2015. Glen was involved in developing and opening the resort’s Roof Top bar and BluPort Wing, which features 40 guest rooms, an all-day dining restaurant, meeting rooms and ballroom.

“Food is my passion, and I’ve also missed this lovely region,” laughs Glen. “By combining the two, I hope to tantalize guests at The Westin Langkawi with some of the healthiest, tastiest cuisine in Southeast Asia while maintaining our international-class standards of service, quality and hospitality.”

Centrally located on 104 acres of lush, Langkawi tropical gardens bordered by the Andaman Sea, The Westin Langkawi Resort & Spa comprises 221 spacious, fully-appointed rooms and suites. The resort also features 20 ultra-luxury Ocean View Pool villas complete with personal pools as well as the award-winning Heavenly Spa by Westin, the only Heavenly Spa in Malaysia.

For more information on The Westin Langkawi Resort & Spa, visit

www.westinlangkawi.com or follow us on Twitter, Instagram and Facebook.

 

 

 

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