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Václav Havel Airport Prague: Here comes summer

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Spring may have just officially sprung on March 20, but in Prague, summer is starting in just 2 days, and tourists are ready to travel.

On Sunday, March 31, 2019, the summer schedule comes into effect at Václav Havel Airport Prague. For the duration of the season, a total of 69 airlines will be operating regular scheduled direct flights from Prague, heading to 162 destinations in 54 countries. There will also be direct flights to 16 long-haul destinations, which is the largest number in the airport’s modern history.

“As part of the summer timetable, a total of four new airlines will be launching services from Václav Havel Airport Prague, two of them on long-haul routes. This proves our long-term success in motivating an ever-increasing number of airlines to open new routes from Prague, which ultimately means a wider choice of flights for our passengers,” says Vaclav Rehor, Chairman of the Board of Directors of Prague Airport. In comparison with the previous summer season, the total number of airlines running direct flights from Prague this summer will increase by two. Four new airlines, Air Arabia, SCAT Airlines, SunExpress, and United Airlines, will be operating their flights from Prague for the first time.

“The forthcoming summer timetable also confirms our long-term success in implementing a strategy to develop long-haul routes. During the summer, direct flights will be available from Václav Havel Airport Prague to a total of 16 long-haul destinations, which is the most in the airport’s modern history. In addition to new destinations such as Astana in Kazakhstan or Newark in New York, USA. Passengers flying during the summer season will also have the opportunity to fly to New York’s JFK Airport, Philadelphia, Toronto, and Montreal just like last year,” adds Vaclav Rehor.

In total, the summer timetable will see flights to 14 new destinations, alongside regular flights to Newark Airport in New York, which United Airlines will run from Prague daily, and flights to Astana, departing twice a week with SCAT Airlines. There will also be flights heading to Casablanca (twice a week with Air Arabia), Florence (offered 4 times a week by Vueling) and Billund (3 flights a week operated by Ryanair). Brand-new routes include two holiday destinations – Pescara in Italy and Zadar in Croatia. Thanks to these new summer routes operated by Ryanair, passengers can take advantage of faster and more comfortable way to destinations which until recently were mostly only accessible by road.

Some direct flights that were already available during the winter flight season will continue also during the summer season. These include, for example, flights to Amman, Marrakesh, Sharjah, Paris Beauvais and Moscow/Zhukovsky.

The most frequent flights this summer season will be those departing to Italy (17 destinations), Great Britain (16 destinations), Spain, and Greece (both with 12 destinations).

Among the most popular destinations with the highest number of flights from Václav Havel Airport Prague will be London (up to 93 flights a week), Moscow (up to 63 flights a week), Paris (up to 58 flights a week), Amsterdam (up to 54 flights a week), and Warsaw (up to 52 flights a week).

Long-haul routes: 16 direct flights offered by 19 airlines:

Astana                             SCAT Airlines

Chengdu                         Sichuan Airlines

Doha                               Qatar Airways

Dubai                              Emirates, flydubai, Smartwings

Philadelphia                    American Airlines

Montreal                         Air Transat

New York                        Delta Air Lines

New York (Newark)        United Airlines

Novosibirsk                     S7 Airlines

Beijing                             Hainan Airlines

Riyadh                             Czech Airlines

Seoul                               Czech Airlines, Korean Air

Xi’an                                China Eastern Airlines

Shanghai                         China Eastern Airlines

Sharjah                           Air Arabia

Toronto                           Air Canada Rouge

Overview of new offers:

14 new destinations with regular transit (compared to the same period in 2018):

Amman                           Ryanair

Astana                             SCAT Airlines

Billund                             Ryanair

Bournemouth                 Ryanair

Casablanca                      Air Arabia Maroc

Florence                          Vueling

Marrakesh                      Ryanair

Moscow (Zhukovsky)      Ural Airlines

New York (Newark)        United Airlines

Paris (Beauvais)              Ryanair

Pescara                           Ryanair

Stockholm (Skavsta)       Ryanair

Sharjah                            Air Arabia

Zadar                               Ryanair

4 new airlines:  Air Arabia, SCAT Airlines, SunExpress, United Airlines

Follow us on Prague Airport’s Twitter @PragueAirport.

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Major tourism attraction to be developed around birthplace of Jimmy Cliff

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Jamaica Tourism Minister, Hon. Edmund Bartlett, has indicated plans to fully develop the community of Somerton in St. James, where cultural icon Jimmy Cliff was born, as a major tourism attraction.

“The town of Somerton holds the rich cultural history of some of the most celebrated Jamaicans such as former Prime Minister PJ Patterson, former Governor General Sir Howard Cooke’s family, Lennie Little-White, renowned film maker, Ms. Violet Neilson former Speaker of the House of Representatives and Bishop Herro Blair.

Perhaps the most celebrated of all is Grammy award winning singer Jimmy Cliff who still lives in Somerton and even filmed some of his greatest work here. We are excited about this history that has helped to fashion the community and can be positioned and leveraged as a major tourism attraction and generate economic growth,” said Minister Bartlett.

Minister Bartlett made the announcement at the official ground breaking for the Somerton to Fording road rehabilitation project yesterday [March 28, 2019]. The project will see restoration work on the roadway from fording to the Somerton square which will be named the Jimmy Cliff highway. The general scope of work will include road signage, construction of drains and asphaltic concrete repairs and overlay.

Minister of Tourism, Hon Edmund Bartlett (2nd Right) and Dr the Hon James “Jimmy Cliff” Chambers (C) today participated in the official ground breaking ceremony for the Somerton to Fording road rehabilitation project. Joining in the moment are (from L-R) Bishop Reverend Dr. Herro Blair, His Worship the Mayor, Councillor Homer Davis, Dr. Carey Wallace, Executive Director of the Tourism Enhancement Fund, Mrs. Jennifer Griffith, Permanent Secretary in the Ministry of Tourism, Mr. Lennie Little-White and the Hon Godfrey Dyer, Chairman of the Tourism Enhancement Fund.

“The community needs to now be repositioned, it needs to be reimagined and today represents the start of that reimagining. We are going to doing as series of infrastructure work aimed at preserving the rich cultural history.

We are going to develop a Jimmy Cliff museum and restore the waterfall where Jimmy Cliff frequented. So the aim is to create Somerton as an important tourist attraction around Jimmy Cliff and that will bring pilgrims and fans from all over the world who have been inspired by his accomplishments.”

The community of Somerton in St. James is located eleven miles from Montego Bay, and is known for having birthed and raised a long list of distinguished Jamaicans. The most noted is Dr. the Hon James Chambers, known professionally as Jimmy Cliff. He is a ska and reggae musician, multi-instrumentalist, singer, and actor. Cliff is one of only two living musicians to hold the Order of Merit, the highest honor that can be granted by the Jamaican government for achievements in the arts and sciences.

“I am a son of the soil and I will always be. My house remains in Somerton because this is where I want to be so I welcome these developments and thank everyone who will be a part of it,” said the world renowned singer and actor, Dr. the Hon James ‘Jimmy Cliff’ Chambers.

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EU and Airbus cite US for inaction that could cost billions

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The World Trade Organization (WTO) Appellate Body has rejected every single United States argument whereas it has taken all EU legal points on board. In addition, the WTO highest court has also qualified a number of additional US federal and state programmes as illegal subsidies, and even, as prohibited subsidies as in the case of the Foreign Sales Corporation scheme (FSC), a major win for the EU.

Airbus welcomed the report of the WTO Appellate Body, published today, which confirms that the United States failed to withdraw the subsidies granted by federal, state and local authorities to Boeing, and to remove the harm those subsidies caused to Airbus.

The report requests that further compliance steps are necessary from the United States and Boeing. Failure to do so will provide the European Union the possibility to seek countermeasures on imports of US products.

Airbus General Counsel John Harrison stated: “This is a clear victory for the EU and Airbus.   It vindicates our position that Boeing, while pointing fingers at Airbus, has not taken any action to comply with its WTO obligations, contrary to Airbus and the EU. With this damaging report, continuing to deny they receive massive illegal subsidies from the United States government is no longer an option. Stated differently, absent settlement, the US will pay – in perpetuity – billions in annual sanctions driven by every single flying Boeing program, while the EU would face, in the worst case, only minor issues.

He added: “We hope that these findings will prompt the United States and Boeing to move forward constructively in this long-standing dispute and join us in working towards a fair-trade environment. In the absence of a constructive approach, the EU now has a very strong legal case to move forward to countermeasures.”

Airbus thanks the European Commission and the governments of France, Germany, the United Kingdom and Spain for their continuous support throughout the long dispute process. Their longstanding efforts to restore a fair level playing field are now clearly showing results.

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Nicolas Chammaa as General Manager of Vida Downtown Dubai

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Emaar Hospitality Group, the hospitality and leisure business of Emaar Properties PJSC, has appointed seasoned strategic and results-driven leader, Nicolas Chammaa, as the General Manager of Vida Downtown.

Overseeing all aspects of the hotel, Nicolas will be responsible for the day-to-day operations and in driving the hotel’s strategic growth. He has almost two decades of experience in the hotel business, including at well-known properties in Bahrain, Oman, UAE, and the Philippines. Nicolas graduated from Notre Dame University with a bachelor’s degree in Hospitality Management and Tourism.

Olivier Harnisch, CEO of Emaar Hospitality Group, said: “Nicolas’s appointment aims at further strengthening the growth of Vida Downtown. With rich knowledge gained from some of the finest hotels in the world, his industry insights and passion will ensure that the hotel delivers the highest standards of guest service.”

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European Civil Aviation Conference (ECAC) Approves Security Inspection Technology

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Rapiscan® Systems, a leading global supplier of security inspection technology, today announced that its 920CT checkpoint screening system has achieved C3 approval from the European Civil Aviation Conference (ECAC) under its Common Evaluation Process (CEP) for Explosive Detection Systems for Cabin Baggage (EDSCB).

With this approval, passengers may now leave liquids and laptops in their carry-on luggage during the screening process at airport checkpoints that utilize the 920CT system and follow the ECAC standards.

Rapiscan’s 920CT is equipped with advanced software and detection algorithms that are designed to be upgradeable. With 3D volumetric imaging, the 920CT is superior to 2D systems as it provides improved visualization of potential threats. It has also been engineered to integrate seamlessly with Rapiscan’s TRS™ solution to create a more efficient checkpoint experience for passengers and staff.

“Achievement of this detection standard demonstrates our commitment to pursuing the highest regulatory approval standards to meet the needs of our customers,” said Mal Maginnis, President of Rapiscan Systems. “We look forward to bringing this innovative screening solution to more customers around the world.”

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TableVision: A virtual reality training solution for waitstaff on cruises

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Pixvana, a virtual reality solutions provider, today announced that it has partnered with Seabourn, to create and launch “TableVision”, a virtual reality training solution for waitstaff.  The new interactive VR training video enables new Seabourn employees to master the massive, 105 tables, 12 serving station, dining room in a fraction of the time – without internet or access to the actual room.

“A major hurdle to staff training is the fact that the ship is almost always in full operation, with the dining room perpetually occupied with either customers or the cleaning crew,” said Rocky Sudlesky, the Seabourn Fleet Learning and Development Lead Specialist. “Finding a window of time to manually train new employees was both cumbersome and inefficient.  Instead, we turned to the pros at Pixvana who handled everything from creative design to post-production and headset implementation.  The end result is a completely tailored training experience that not only saves Seabourn Learning and Development time and money, but also provides staff with a more engaging, efficient, and accessible opportunity to learn.”

Pixvana utilized SPIN Studio, its proprietary VR-native platform,  to design and create the project in entirety.  After analyzing the environment and drafting an optimized day-of plan, the team executed a fast, 4 hour on-set shoot – creating 26 scenes connected by 90 hyperports.  Over 300 assets were then applied in a post production period – including branded, togglable graphic labels over the tables.  The highly engaging experience simulates the psychological experience of wandering through the dining room with interactive tools that enhance training recall.

Pivana also provided access to its proprietary VR Casting feature, giving Seabourn Learning and Development the ability to conduct VR training sessions even when ‘offline’.  Using VR Casting, TableVision can be securely transmitted and downloaded to any Oculus Go headset in the highest resolution, ready to be accessed at any moment and from any point around the globe.

“Pixvana is the only VR company in the world that offers clients access to both an award-winning creative services team and the power of a proprietary VR-native platform,” said Rachel Lanham, Chief Operating Officer of Pixvana.  “By creating tailored VR training experiences that leverage the VR superpowers – presence, empathy and immersion – we can maximize workforce engagement and retention.  We believe there’s huge potential for immersive learning in the corporate world and Seabourn’s dedication to unparalleled service puts them at the forefront of innovative training in the cruise industry.”

Upon complete roll out of TableVision across each of Seabourn’s custom dining rooms, Pixvana will work to complete more training experiences for Seabourn Learning and Development, helping them develop an overall strategy to integrate VR into their investments in training innovation and improve results.

Virtual Reality and Enterprise Training: Seabourn Case Study from Pixvana on Vimeo.

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Strongest year-by-year growth in a decade expected

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The number of business trips and the cost of those trips is set to rise in 2019, according to the 14th annual International Travel Management Study (22 October 2018). Almost half (45 percent) of the 777 corporate travel managers surveyed by AirPlus in 24 countries expect their company to travel more in the year ahead. That figure is up from 35 percent in 2018 and the highest since the global financial crisis of the late 2000s.

Only 10 percent of travel managers believe their company will travel less, while 44 percent expect no change. India is the country where the highest number of travel managers (83 percent) forecast more trips in 2019. In contrast, 33 percent of Russian travel managers, more than any other country, predict less travel.

Travel managers are economic optimists

Almost half (46 percent) of travel managers expect the global economy to affect business travel positively in 2019. That is well up on last year (27 percent) and the highest figure in the six years the study has asked this question. Only 16 percent of travel managers expect the economy to affect business travel negatively, down from 20 percent in 2018.

The optimism among travel managers may seem surprising given several risks threatening to slow the global economy in 2019, including Brexit, slower growth in the Chinese economy and international trade disputes. But at time of writing the International Monetary Fund’s 2019 forecast is for global GDP growth of 3.5 percent (slower than 2018 but still a relatively high figure), and business travel volume and GDP have long been shown to correlate.

Expect business travel to cost more in 2019

The almost inevitable consequence of more travel is more cost, and sure enough, 51 percent of travel managers expect their company to increase its travel spend in 2019 — up from 41 percent in 2018.

“Our travel managers’ prediction of increased corporate travel highlights the importance that business travel has gained over the years. Regardless of any possible positive or negative effects of the global economy, travel managers consider business travel to be necessary and essential in order to gain new business and meet corporate challenges”, says Yael Klein, a marketing director. “But more travel also means companies need to pay increased attention to controlling their rising spend. Luckily, there are many excellent tools and techniques to help track and manage travel spend. 2019 is definitely the year to put these good travel management practices in place, or review them if you already have a strong managed program.”

Action points recommended to control budgets include:

  • Make sure you have a good corporate payment solution providing the best possible travel spend data.
  • Review your policy to identify fresh potential savings.
  • Re-visit your supplier deals. If you have more spend, you also have more spending power.
  • Communicate. Tell your travelers that costs are increasing

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African Tourism Board tackles visitor surety to keep Africa safe for visitors

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The official launch of the newly-founded African Tourism Board is only two weeks away, and the U.S.-based interim Chairman Juergen T. Steinmetz explained the organization’s commitment to keep Africa safe for visitors.

“Knowing weak points and confronting problems is the best approach.”

The African Tourism Board is working with Dr. Peter Tarlow to offer his decades of knowledge and workable approach to African members in the public and private travel and tourism industry.

ATB invited Dr. Tarlow to deliver a keynote address at the upcoming African Tourism Board launch event on April 11 during World Travel Market.

A variety of international speakers are on the impressive list of the launch event. ATB will be introducing an African-based president, while the US-based interim chairman Juergen Steinmetz will stay on as an advisor as he hands over leadership to the new president.

Among the speakers are Dr. Peter Tarlow, head of certified.travel, which had recently merged activities with eTN Corporation.

Dr. Peter Tarlow has been working for over two decades with hotels, tourism-oriented cities and countries, and both public and private security officers and police in the field of tourism security.

Tourism and More international staff includes some of the leading experts in the field. Dr. Peter Tarlow is a world-renowned expert in the field and a highly-published author.

Dr. Peter E. Tarlow is an internationally-recognized speaker and expert specializing in the impact of crime and terrorism on the tourism industry, event and tourism risk management, and tourism and economic development. Since 1990, Dr. Tarlow has been aiding the tourism community with issues such as travel safety and security, economic development, creative marketing, and creative thought.

Dr. Tarlow is currently consulting the travel security team for the Jamaica Ministry of Tourism.

Peter Tarlow has worked with numerous US government agencies including the US Bureau of Reclamation, US Customs, the FBI, the US Park Service, the Department of Justice, the Speakers Bureau of the US Department of State, the Center for Disease, US Supreme Court police, and the US Department of Homeland Security. He has worked with such US iconic locations as the Statue of Liberty, Philadelphia’s Independence Hall and Liberty Bell, the Empire State Building, St. Louis’ arch, and the Smithsonian’s Institution’s Office of Protection Services in Washington, DC.

Dr. Tarlow has been a keynote speaker for governors’ tourism conferences around the nation including those for Illinois, South Carolina, South Dakota, Washington State, and Wyoming.

He has addresses large-scale US government meetings for such agencies as:

  • The Bureau of Reclamation
  • The US Center for Disease Control
  • The US Park Service
  • The International Olympic Committee

On the international scene he has addressed conferences such as:

  • The Organization of American States (Santo Domingo, Dominican Republic, Panama City, Panama)
  • The Latin American Hotel Association (Quito Ecuador, San Salvador, El Salvador and Puebla, Mexico)
  • The Caribbean Chiefs of Police Association (Barbados)
  • The International Organization for Security and Intelligence – IOSI  ((Vancouver, Canada)
  • The Royal Canadian Mounted Police, Ottowa
  • The French Hotel Association CNI-SYNHORCAT (Paris)

Additionally, Dr. Tarlow is a featured speaker for numerous US embassies and with foreign tourism ministries around the world. For example, in his role as an expert in tourism security, he has worked with:

  • Vancouver’s Justice Institute  (2010 Olympic games)
  • The police departments of the state of Rio de Janeiro (2014 World Cup Games)
  • The Royal Canadian Mounted Police
  • The United Nation’s WTO (World Tourism Organization)
  • The Panama Canal Authority
  • Police forces in Aruba, Bolivia, Brazil, Curaçao, Colombia, Croatia, Dominican Republic, Mexico, Serbia, and Trinidad & Tobago

In 2013, the Chancellor of the Texas A&M system named him his Special Envoy. In 2015, the Faculty of Medicine of Texas A&M University asked Dr. Tarlow to “translate” his tourism skills into practical courses for new physicians. As such, he teaches courses in customer service, creative thinking, and medical ethics at the Texas A&M medical school.

In 2016, the international engineering firm Gannet-Fleming appointed Dr. Tarlow its Senior Security and Safety Specialist. Also in 2016, Governor Gregg Abbot of Texas named Peter as the Chairman of the Texas Holocaust and Genocide Commission. As such, he has wide experience in dealing with protest marches and other public events that touch upon that theme.

Dr. Tarlow organizes tourism security conferences around the world, including the International Tourism Safety Conference in Las Vegas along with conferences in St. Kitts, Charleston (South Carolina), Bogota, Colombia, Panama City, Croatia, and Curaçao.

He lectures and trains tourism professionals and security personnel in multiple languages on a wide range of current and future trends in the tourism industry, rural tourism economic development, the gaming industry, issues of crime and terrorism, the role of police departments in urban economic development, and international trade. Some of the other topics about which he speaks are: the sociology of terrorism, its impact on tourism security and risk management, the US government’s role in post terrorism recovery, and how communities and businesses must face a major paradigm shift in the way they do business.

Dr. Tarlow publishes extensively in these areas and writes numerous professional reports for US governmental agencies and for businesses throughout the world. He has been asked to be an expert witness in courts throughout the United States on matters concerning tourism security and safety, and issues of risk management.

As a well-known author in the field of tourism security, Dr. Tarlow is a contributing author to multiple books on tourism security, and he publishes numerous academic and applied research articles regarding issues of security including articles published in The Futurist, the Journal of Travel Research, and Security Management. His wide range of professional and scholarly articles include subjects such as: “dark tourism,” theories of terrorism, economic development through tourism, and religion and terrorism and cruise tourism. Dr. Tarlow also writes and publishes the popular on-line tourism newsletter Tourism Tidbits read by thousands of tourism and travel professionals around the world in its English, Spanish, and Portuguese language editions.

Among the books that Dr. Tarlow has authored are:

  • Event Risk Management and Safety(2002).
  • Twenty Years of Tourism Tidbits: The Book (2011)
  • Abordagem Multdisciplinar dos Cruzeiros Turísticos (co-written 2014, in Portuguese)
  • Tourism Security: Strategies for Effective Managing Travel Risk and Safety (2014)
  • A Segurança: Um desafío para os setores de lazer, viagens e turismo, 2016 published (in Portuguese) and republished in English
  • Sports Travel Security (2017)

At numerous universities around the world, Dr. Tarlow lectures on security issues, life safety issues, and event risk management. These universities include institutions in the United States, Latin America, Europe, the Pacific Islands, and the Middle East. He earned his Ph.D. in sociology from Texas A&M University and also holds degrees in history, in Spanish and Hebrew literatures, and in psychotherapy.

Dr. Tarlow has appeared on national televised programs such as Dateline: NBC and on CNBC and is a regular guest on radio stations around the US. He is the recipient of the International Chiefs of Police highest civilian honor in recognition for his work in tourism security.

Peter is a founder and president of Tourism & More Inc. (T&M). Tourism & More recently joined forces with the eTN Corporation under certified.travel.

He is a past president of the Texas Chapter of the Travel and Tourism Research Association (TTRA), and Dr. Tarlow is a member of the International Editorial Boards around the world.

For more on the African Tourism Board and the launch event in Cape Town on April 11, visit africantourismboard.com.

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Saint Lucian taxi company receives international service excellence certification

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A Saint Lucian taxi firm has become the first tourism taxi company in the Caribbean to be Hospitality Assured (HA) certified, an international certification programme for service excellence.

Holiday Taxi Limited is among a number of tourism enterprises in member countries of the Caribbean Tourism Organization (CTO) that recently completely the rigorous qualifying process towards certification.

The taxi company reported that the certification process significantly improved the knowledge and skills of its employees, who are now much better placed to strengthen its performance and overall competitiveness through service excellence.

“I would recommend [Hospitality Assured] to anybody,” said Holiday Taxi’s Lucien Joseph.

The Castries-based ground transportation firm was one of four tourism service providers whose participation in the HA certification process was funded by the Caribbean Development Bank (CDB) through a US$265,000 grant to train key HA support personnel and to fund the participation of 30 tourism micro, small and medium enterprises in the programme. The others businesses are Sunbreeze Hotel in Belize – the first hotel on the island of Ambergris Caye to be HA certified – as well as Grand Coastal Inn and Old Fort Tours in Guyana, both of which said they are now better prepared to introduce a culture of service excellence in all aspects of their businesses.

Hospitality Assured promotes and rewards the highest standards of service excellence in the hospitality sector and is seen as the standard for service and business excellence in the industry. It provides nine key performance indicators – customer research, the customer service promise, business leadership and planning, operational planning and standards of performance, resources that are required to deliver customer service standards, training and development, service delivery, service recovery and customer satisfaction improvement – against which an organization can continually evaluate and measure its performance with respect to service quality, while promoting an organizational climate of continuous improvement.

To facilitate the certification process the CTO assigns a business advisor to each enterprise to help the companies meet the minimum requirements on the nine steps of the Hospitality Assured standard. Certification is for a two-year period and there must be continuous improvement in order for a business to be recertified.

Ninety-one companies from fourteen CTO member countries have signed on to the program, with thirty-nine currently possessing certification. The businesses involved are mainly in the accommodation sub-sector, but there are also several sites and attractions, restaurants and coffee houses, tour and transportation companies, a retail store and a hospitality training institute.

Hospitality Assured is a service quality management certification owned by the Institute of Hospitality in the United Kingdom, managed and operated by the Hospitality Limited, U.K. and developed specifically for the tourism sector, to promote and reward the highest levels of service and business excellence. Hospitality Assured in the Caribbean is managed and promoted by the CTO. Any hospitality, leisure, tourism or service-oriented organization is eligible for Hospitality Assured certification, be they large or small, single or multi-operational.

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Bartlett welcomes Tourism Graduate School for 2020

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Jamaica Tourism Minister, Hon Edmund Bartlett has welcomed the establishment of a Graduate School of Tourism by 2020, which will be based at the University of the West Indies’ Western Campus.

“This project has been a vision of mine for many years and to see this vision now become a reality under the leadership of Professor Dale Webber, Principal of the University of the West Indies augurs well for tourism and our human capital development strategy.

The graduate school of tourism will be an ideal complement for the training and certification that is already being done through our Jamaica Centre for Tourism Innovation which is the institute we established for professionalizing the industry so workers can have their competencies recognized through certification” said Minister Bartlett.

The Jamaica Centre for Tourism Innovation’s (JCTI’s) focus is on certifying workers in the sector to the highest level, which means that they will be able to go anywhere in the world and match their qualifications with the best there is.

To date, JCTI has certified in excess of 600 persons. They include Certified Hospitality Educators to deliver the AHLEI programs; Certified Hospitality Supervisors; tutors for the ACF certification programs; over 22 chefs, including Executive Chefs, Sous Chefs, Culinarians and Pastry Culinarians.

The announcement was made at the University of the West Indies’ Western Campus official ground breaking. The University of the West Indies (UWI) offers world class, accredited higher education programs to Jamaica, the region and the globe.

The new site, which will be located at Barnett Oval in Montego Bay, aligns with the University’s commitment to increase participation in tertiary and higher education whilst strengthening their partnership opportunities with stakeholders in Western Jamaica.

Principal of the UWI, Professor Dale Webber, in welcoming the new graduate school of tourism said, “What separates the U.W.I from other Universities is our graduate studies and research so we see the Global Resilience and Crisis Management Centre, which is currently housed at our Mona campus, as part of the School of Tourism portfolio.
Now we have a new vehicle at this Western Jamaica campus Barnett site to establish the school and offer tourism at a higher level with Masters and Phd programs.

“This is a monumental step towards a total reimaging of tourism, where we will be able to have workers trained and certified at the highest levels. With this higher level of training and certification, they will be able to not only meet the demands of an ever-changing global industry but will be able to demand more in terms of jobs and compensation,” added Minister Bartlett.

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