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New Ethiopian crash report: What happened in the final moments?

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The newest report that broke overnight about the Ethiopian airline crash states that the pilots initially followed Boeing’s emergency procedure before the fatal crash.

The report suggests that the pilots did turn off the automatic pilot system when the aircraft first took a nose dive, but then for some reason, they turned it back on. The fatal crash followed.

The procedure is for the pilots to turn off 2 switches which turns off the electricity to the auto pilot system. They then have to manually level out the aircraft using a wheel in the cockpit controls.

It is not known why they decided to turn the auto pilot system back on.

Boeing has a software fix they were expecting to file this past Friday, but this has now been delayed for possibly 4 weeks or even longer.

This means that American Airlines and Southwest Airlines, the two major airlines that fly the 737 Max planes, will continue to have to cancel flights.

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Welcome to Spain: WTTC Summit Opened in Seville

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This morning the World Travel and Tourism Council Summit 2019 opened in Seville, Spain.
A line up of top tourism leaders in the private industry together with political tourism leaders are meeting in the next two days at this event UNWTO Secretary-General today called the summit the most important days in the world of tourism.

The Travel & Tourism industry has been redefined by changemakers according to the theme of the event.

Speaking at the openings was:

Juan Manuel Moreno, President, The Regional Government of Andalusia
Hon Pedro Sánchez, President, Spain
Juan Espadas, Mayor, Seville
Zurab Pololikashvili, Secretary-General, UNWTO Pololikashvili
Christopher J. Nassetta, Chairman, World Travel & Tourism Council (WTTC) & CEO, Hilton.

Pololikashvili promised repeatedly the UNWTO will do many things together.


Gloria Guevara,  CEO of WTTC  pointed out the growth of the travel and tourism industry, 1.4 billion international arrivals, 4,4 billion people flying and 7 billion domestic trips are taken every year.
According to the WTTC CEO tourism growth numbers are the second highest in the world and contribute 8.8 trillion Dollars to economies.
Guevara pointed out that smartphones were only invented in 2007 and soon biometrics can be used to avoid lines at borders, check into hotels and replace identification documents altogether.
Gloria predicted driverless cars will bring travelers to hotels, and 5G technology will improve communication and emergency management.

Hon Pe dro Sánchez, President, Spain echoed a lot of these numbers and talked about big data, mentioned gender equalities. He said the leadership position of Spain in Travel and Tourism and he thanked delegates the support for tourism Spain received for 40 years. Investing in Security means investing in Tourism.

The president closed his speech in saying, we believe in equality. He pointed to delegates and said society needs you to build trust and not to build walls. Welcome to Spain!

Click for more news on WTTC

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Developing safety and security for children during travel

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Safety and security are always a concern of the travel industry, no matter who the traveler might be. A major issue when dealing with children is their safety and security. In the case of young travelers, the situation becomes even more difficult and emotional. There are many reasons for this heightened need for safety and security.  Among these are:

1)   Children are perceived to be more vulnerable

2)    Most people tend to be highly protective of children

3)    The legal ramifications of injury to a child may be even more severe

4)    Children evoke emotional reactions, and these emotions may crowd out rational thinking

Child safety and security tends to become the responsibility of three groupings:

1)   The child or young adult

2)   The parent of guardian of the child

3)   The host institution

The following is a partial list of precautions that all of us need to take when dealing with the child segment of the travel market. To help provide a safer ambiance for family vacations, consider some of the following.

Just as in the case of marketing efforts, tourism security efforts need to segment the market into at least four age brackets. Some suggested brackets might be: (1) new borns-2 years, (2) 3-7 years, (3) 7-12 years, and (4) teenagers until the legal age of 18. The essential issue is to realize that while both a 17 year old and a 2 year old are legally both minors, from a safety, security, and sociological standard, they operate in a very different ways and require very different guidelines. To help maintain these various groups safe and sound Tourism Tidbits offers the following suggestions. It should be noted that these are only a few suggestions of the many that are needed, and final decisions should be made by an onsite professional.

– Keep video cameras going. In case a child is lost (or Heaven forbid kidnapped), a video camera may be an excellent tool in locating the child.

– In places where adults and children mix, consider the use of ID bracelets being offered at the time of ticket purchase. You can use the ID bracelet either as a check-in/check-out device or give them away as a souvenir. In either case, should the child be lost, the security agent will have a name and phone number to call.  It is a good idea to place both the local and home number on the bracelet.

– In areas that have special young people’s sections, make sure that it is only children who enter. Adults should not be allowed into a children’s section. If an adult is needed there in case of an emergency, he/she should only be allowed to enter accompanied by a trained security agent.

– Develop policies on older children or unaccompanied minors. Younger children may be less of a problem than older children (12-17 years of age). These are guests who are legally still minors but can often do a great deal of damage or may demand that they be treated as adults even though such treatment is against the law. Make sure that all personnel are familiar with your business regarding minors’ safety and behavior of and with minors. Employees need to know:

–      policies and laws that specifically deal with people under the legal age of maturity

–      how to handle an angry or non-compliant minor

–      how to handle someone who may be making a scene

–      -when to actively intervene or call for additional help

–      how to check IDs without offense – a person’s ID is checked and questioned as to the whereabouts of his/her parents

In the hour before closing, it is very important to make sure that unsupervised young people are accounted for. In cases where the young person falsely believes that he/she is grown-up, ask for both a driver’s license and a social security number.

– Be aware of child abandonment/abuse. A form of child abuse is abandonment of a child. Train personnel to be on the lookout for all forms of child abuse. For example, if an adult is hanging around other people’s children asking for that person’s ID, turn security cameras on the person and attempt to get the license number of the vehicle being driven. The more information you have, the easier it will be for the police to act should there be a problem. Do not assume that a child abuser will return the next day. It may be weeks or months, or never, until that person returns.

– Develop cooperative information centers. Work with local police departments, hotel associations, and other attractions so that information can be passed between security departments rapidly and easily.  Remember people judge a locale on just one negative incident. When something goes wrong in one place, it can affect the entire local tourism community.

– Be careful of safety concerns.  Do a safety analysis; look for and correct such things as: glass doors against which inadvertently a child may run into, issues of food safety, or balconies over which a child may climb and jump.

Dr. Peter Tarlow is part of the Safer Travel Program by eTN. More information
www.safertravel.com 

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American Airlines makes emergency landing with bloodied windshield

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On a morning American Airlines flight #2163 from Logan Airport in Boston, Massachusetts, to LaGuardia airport in New York, the aircraft had to make an emergency landing after a flock of geese slammed into the windscreen on the aircraft’s nose right after take-off.

The AA aircraft with 99 passengers and 4 crew members on board turned around a little after 10:00 am afer the pilot reported they have blood all over the windscreens after hitting around 4 or 5 geese.

Passengers who looked at the aircraft after disembarking said the windscreen was covered with blood and feathers, saying it was “pretty dramatic.”

American Airlines rebooked passengers on another aircraft which took off a little under 2 hours after landing due to the mid-air scare.

The FAA tracked more than 14,000 bird strikes last year, most of them not dangerous.

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UNESCO, African Union and Ethiopia Role Model on World Press Freedom?

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Ethiopian Airlines, has been chosen as the Official Carrier for the 2019 World Press Freedom Day Global Conference to be held in Addis Ababa from May 1-3, 2019.

This conference is not without controversy, however.  According to Journalists without Border, terrorism charges have been systematically used against journalists ever since the 2009 terrorism law took effect. The charges carry long jail sentences and allow the authorities to hold journalists without trial for extended periods. There has been no significant improvement since the purges that led to the closure of six newspapers in 2014 and drove around 30 journalists into exile. On the contrary, another six-month state of emergency was proclaimed in February 2018, which the government could again use to arrest critical journalists and ban the public from watching or listening to certain broadcast media. The Internet and social networks are often disconnected while physical and verbal threats, arbitrary trials, and convictions are all used to silence the media.

The conference is jointly organized by UNESCO, the African Union and the Government of Ethiopia under the theme ‘Media for Democracy: Journalism and Elections in Times of Disinformation’.

UNESCO Spokesperson Roni Amerlan said: ” The offer by countries to host World Press Freedom Day marks their recognition of the value of the right to press freedom and freedom of expression.

We have often held World Press Freedom Day celebrations in countries in transition and we do not think that we should restrict our support for the recognition of press freedom and their participation in this awareness-raising event to countries which rank at the top of NGOs’ rankings.

Every year, 3 May is a date which celebrates the fundamental principles of press freedom, to evaluate press freedom around the world, to defend the media from attacks on their independence and to pay tribute to journalists who have lost their lives in the exercise of their profession. World Press Freedom Day was proclaimed by the UN General Assembly in 1993 following a Recommendation adopted at the twenty-sixth session of UNESCO’s General Conference in 1991. This in turn was a response to a call by African journalists who in 1991 produced the landmark Windhoek Declaration(link is external) on media pluralism and independence.

At the core of UNESCO’s mandate is freedom of the press and freedom of expression. UNESCO believes that these freedoms allow for mutual understanding to build a sustainable peace.

It serves as an occasion to inform citizens of violations of press freedom – a reminder that in dozens of countries around the world, publications are censored, fined, suspended and closed down, while journalists, editors and publishers are harassed, attacked, detained and even murdered.

It is a date to encourage and develop initiatives in favour of press freedom, and to assess the state of press freedom worldwide.

3 May acts as a reminder to governments of the need to respect their commitment to press freedom and is also a day of reflection among media professionals about issues of press freedom and professional ethics. Just as importantly, World Press Freedom Day is a day of support for media which are targets for the restraint, or abolition, of press freedom. It is also a day of remembrance for those journalists who lost their lives in the pursuit of a story.

The 26th celebration of World Press Freedom Day is jointly organized by UNESCO, the African Union Commission and the Government of the Federal Democratic Republic of Ethiopia. The main event will take place in Addis Ababa, on 1 – 3 May at the African Union Headquarters. This year’s theme“Media for Democracy: Journalism and Elections in Times of Disinformation”  discusses current challenges faced by media in elections, along with the media’s potential in supporting peace and reconciliation processes.

World Press Freedom Day will also be celebrated worldwide. Events will be organized in several countries to raise awareness about the importance of press freedom and journalists’  safety. More information of events will be available in the Events Map soon.

As the United Nations agency with a specific mandate to promote “the free flow of ideas by word and image”, UNESCO works to foster a free, independent and pluralistic media and the safety of journalists.

As the official carrier, Ethiopian will provide air transport service to the 1000-1500 participants who will be coming to Addis Ababa from around the globe.

Group CEO of Ethiopian Airlines, Mr. Tewolde GebreMariam, remarked, “We are honored to have been chosen to serve as the official carrier for this year’s World Press Freedom Day Global Conference. We are all the more delighted to be part of this noble cause which seeks to advance press freedom around the world.

Global, regional and national media stakeholders, high-level government officials, and journalists from across the globe will take part in the conference which will be held at the African Union Commission headquarters.

https://en.unesco.org/commemorations/worldpressfreedomday

 

Travel News | eTurboNews

Singapore Grand Hyatt Hotel ablaze: 500 evacuated

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A fire broke out at the luxury Grand Hyatt Hotel in downtown Singapore today forcing the evacuation of around 500 hotel guests.

In TV footage, thick black smoke could be seen billowing from the hotel that is located close to the Orchard Road shopping district. The fire started from a kitchen stove and exhaust duct in a restaurant on the second floor of the hotel. Water sprinklers put out the fire before firefighters arrived.

According to the Singapore Civil Defense Force, the fire was put out quickly, and emergency responders said nobody was injured.

Guests were still checking in to the Singapore hotel around 2 hours as the smell of the fire lingered in the lobby. The fire likely caused an electrical short on the second floor, as it was in darkness.

“The smoke was really terrible … it got into my throat. I think it was quite thick,” said Nadiah Yayoh, 40, who works at a boutique in the hotel. “Usually we have fire drills and normal evacuations, as well as fire practice … This is a lesson learned not to take it lightly.”

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Boeing 737 Max forced to make emergency landing

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The Federal Aviation Administration reported that a Southwest Airlines Boeing 737 Max jet was forced to make an emergency landing today, Tuesday, March 26, 2018, in Orlando, Florida, after experiencing an engine problem.

The 737 Max was grounded on March 13 in the US after 2 catastrophic fatal crashes. The FAA is investigating but stated that it appears the emergency was not related to anti-stall software suspected in the two previous crashes.

There were no passengers on board as the aircraft was being ferried to Victorville, California, where Southwest stores airplanes.

The crew took off from Orlando International Airport and then declared an emergency, landing the plane safely.

Travel News | eTurboNews

Is there a right way to take a Staycation?

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Can you really not go anywhere and call it a vacation? Even more importantly, can you take time off, stay at home or go away, and unplug from the office? As the Staycation enters its second decade, what’s changed and made it an attractive alternative for many families?

“The Staycation became a thing after the 2008 crash when many families simply didn’t have the resources to take that trip to Disney World or the rental fee for that lakeside cabin or ocean cottage, so they stayed at home for vacation,” said Peter Hans, president of Discovery Map International since 2005. “This year, there are a number of families who didn’t quite get as large a tax return as they had in years past. Consequently, the Staycation is back on the table for some families.”

While the Staycation may be in its second decade, the ground rules for fun and stress-free breaks remain pretty much the same. For starters, no contact with your office allowed. Just because you’re not going away for an extended trip is no reason to be calling in to the office. Time off is meant for you to rest up and recharge your batteries. You can’t do that if you’re never mentally away.

Hans said: “You also want to limit your computer time. Remember, you’re on vacation. Restrict your computer time to researching potential day trips. NO E-MAIL, unless you’re being sent a confirmation or reservation number.”

He also recommends not setting an alarm if you don’t have to. Remember, you are on nobody’s schedule but your own. You also want to limit your household chores that week unless you’re specifically taking the week off to complete a project, e.g. painting your house, keep your home chores to a minimum. That doesn’t mean let the dishes in the sink stack up. Just don’t sweat it if the lawn goes a few days without being cut.

Additionally, a rather bold suggestion for your Staycation is: Leave your cell phone off unless you need to use it. Said Hans, “Your phone can be handy if you’re traveling with other families or your group splits off into two’s. So, leaving it home is not practical. Just make sure you don’t take calls from anybody not in your vacation group. If you’re curious or worried about an emergency, just check the voice mail they leave.”

Continued Hans, “If you were on a cruise ship you wouldn’t answer a call from the office. Your Staycation deserves that same respect. Remember, you work hard for your time off and you owe it to yourself — your family and — believe it or not, your employer to come back rested and ready with your batteries fully recharged.”

For more information on Discovery Map, visit discoverymap.com.

Travel News | eTurboNews

Ethiopian Airlines CEO believes in The New Spirit of Africa and pledges to work with Boeing

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Tewolde GebreMariam, Group CEO, Ethiopian Airlines issued a statement today.

He wrote: “It has been more than two weeks since the tragic crash of Ethiopian Airlines flight 302. The heartbreak for the families of the passengers and crew who perished will be lasting. This has forever changed their lives, and we at Ethiopian Airlines will feel the pain forever. I pray that we all continue to find strength in the weeks and months ahead.

The people of Ethiopia feel this very deeply, too. As a state-owned airline and the flagship carrier for our nation, we carry the torch for the Ethiopian brand around the world. In a nation that sometimes is saddled with negative stereotypes, accidents like this affect our sense of pride.

Yet this tragedy won’t define us. We pledge to work with Boeing and our colleagues in all the airlines to make air travel even safer.

As the largest aviation group on the continent of Africa, we represent The New Spirit of Africa and will continue to move forward. We are rated as a 4-star global airline with a high safety record and member of Star Alliance. That will not change.

Full Cooperation

The investigation of the accident is well underway, and we will learn the truth. At this time, I do not want to speculate as to the cause. Many questions on the B-737 MAX airplane remain without answers, and I pledge full and transparent cooperation to discover what went wrong.

As it is well known in our global aviation industry, the differences training between the B-737 NG and the B-737 MAX recommended by Boeing and approved by the U.S. Federal Aviation Administration called for computer-based training, but we went beyond that. After the Lion Air accident in October, our pilots who fly the Boeing 737 Max 8 were fully trained on the service bulletin issued by Boeing and the Emergency Airworthiness Directive issued by the USA FAA. Among the seven Full Flight Simulators that we own and operate, two of them are for B-737 NG and the B-737 MAX. We are the only airline in Africa among the very few in the world with the B-737 MAX full flight Simulator. Contrary to some media reports, our pilots who fly the new model were trained on all appropriate simulators.

The crews were well trained on this aircraft.

Immediately after the crash and owing to the similarity with the Lion Air Accident, we grounded our fleet of Max 8s. Within days, the plane had been grounded around the world. I fully support this. Until we have answers, putting one more life at risk is too much.

Belief in Boeing, U.S. Aviation

Let me be clear: Ethiopian Airlines believes in Boeing. They have been a partner of ours for many years. More than two-thirds of our fleet is Boeing. We were the first African airline to fly the 767, 757, 777-200LR, and we were the second nation in the world (after Japan) to take delivery of the 787 Dreamliner. Less than a month ago, we took delivery of yet another new two 737 cargo planes (a different version from the one that crashed). The plane that crashed was less than five months old.

Despite the tragedy, Boeing and Ethiopian Airlines will continue to be linked well into the future.

We also are proud of our association with U.S. aviation. The general public does not know that Ethiopian Airlines was founded in 1945 with help from Trans World Airlines (TWA). In the early years, our pilots, flight crews, mechanics and managers were actually employees of TWA.

In the 1960s, after the handoff, TWA continued in an advisory capacity, and we’ve continued to use American jets, American jet engines and American technology. Our mechanics are Federal Aviation Administration (FAA) certified.

Our first direct passenger service to the U.S. began in June 1998, and today we fly direct to Africa from Washington, Newark, Chicago and Los Angeles. This summer, we will begin flying from Houston. Our cargo flights connect in Miami, Los Angeles and New York.

U.S. travel to Africa has increased more than 10 percent in the last year, second only to travel to Europe in term of the percentage increase — traveling to Africa has increased more than traveling to Asia, the Middle East, Oceania, South America, Central America or the Caribbean. The future is bright, and Ethiopian Airlines will be here to meet the demand.

In less than a decade, Ethiopian Airlines has tripled the size of its fleet – we now have 113 Boeing, Airbus and Bombardier aircraft flying to 119 international destinations in five continents. We have one of the youngest fleet in the industry; our average fleet age is five years while industry average is 12 years. Moreover, we have tripled the passenger volume, now flying more than 11 million passengers annually.

Each year, our Aviation Academy trains more than 2,000 pilots, flight attendants, maintenance workers and other employees for Ethiopian Airlines and several other African airlines. We are the company others turn to for aviation expertise. In the last 5 years, we have invested more than half a Billion dollars in training and other infrastructure in our Addis Ababa base.

We will work with investigators in Ethiopia, in the U.S. and elsewhere to figure out what went wrong with flight 302.

We resolve to work with Boeing and others to use this tragedy to make the skies safer for the world.”

Travel News | eTurboNews

FlyersRights asking DOT to regulate airline change fees

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When Congress deregulated airline prices, routes, and schedules in 1978, Congress preserved the DOT’s responsibility to ensure that international prices and fees remained “reasonable.” This little-known provision of U.S. law means that the FAA should strike down any change fees that are unreasonable and have no relation to cost. See 49 U.S.C. § 41501, DOT-OST-2015-0031 at regulations.gov.

FlyersRights.org has filed a notice of appeal against the US Department of Transportation (DOT) in the D.C. Circuit Court of Appeals over its refusal to regulate international change fees – Flyers Rights Education Fund v. U.S. Department of Transportation (CADC).

Passengers are helpless when it comes these exorbitant change fees that can range up to $500 or more. Domestic consolidation and international alliances in the airline industry have combined to give passengers fewer options when travelling. As airline profits soar, the airlines continue to increase change fees by hundreds of dollars while publicly declaring that these fees are a major profit generator.

In 2015, FlyersRights.org filed a rulemaking petition demanding that the DOT enforce the Reasonableness Law for change fees on international flights. On February 1, 2019, the DOT denied this petition. In refusing to regulate despite the Reasonableness Law, the DOT said it relied on “market forces” to handle all air travel pricing and policy. See DOT-OST-2015-0031-0035. FlyersRights.org is represented in the court appeal by Joseph Sandler, Esq. of Sandler Reiff Lamb Rosenstein & Birkenstock P.C. of Washington, D.C.

Paul Hudson, President of FlyersRights.org, reflected on the past few years, “The DOT has demonstrated a tremendous ability to allow the airlines and airplane manufacturers to dictate enforcement policies. The DOT has ignored the law by failing to guarantee that international change fees are reasonable and related to cost. At a time when flights are routinely filled to capacity, airlines extort passengers into paying hundreds of dollars to change flights so that the airline can go back and sell the same ticket, usually at a higher price. The airlines reach into passengers’ checkbooks because the DOT refuses to follow the law.”

FlyersRights.org most recently took the FAA to federal court over the denial of its 2015 seat size rulemaking petition. The seat litigation has increased scrutiny on the FAA’s relationship with Boeing and other airplane manufacturers, has led to Congressional mandates to establish seat size standards and to review certification procedures, and has prompted a DOT Inspector General Investigation into the FAA’s oversight of emergency evacuation testing and certification.

Paul Hudson, member of the FAA Aviation Rulemaking Advisory Committee since 1993, noted “The DOT and FAA keep proving, time and time again, that they will allow Boeing and the airlines to dictate policy both in the safety and consumer protection realms. From ignoring concerns over the Boeing 737 MAX 8 and 787 Dreamliner, to rubber stamping manufacturers’ emergency evacuation testing, to decreasing enforcement of consumer protections to historical lows, the DOT has surrendered its duty to ensure safe air travel and reasonable protections for passengers.”

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