For Immediate Release | Official News Wire for the Travel Industry

Where press releases are breaking news

Iberostar Hotels & Resorts launches voice bookings with ‘Google Assistant’

by

Iberostar Hotels & Resorts has launched an innovative option enabling guests to book rooms through voice commands thanks to an integration with Google Assistant. This is a major step forward for customers, who, from now on, will be able to explore this option from their assistant-enabled devices using voice search. When a customer says, “Hey Google, I want to book a room at,” followed by the name of an Iberostar hotel, its location and the desired dates, Google will provide the details of that hotel’s availability and rates and finalize the booking using Google Pay credentials. In turn, the hotel will be notified of the booking via the channel selected by the user.

Voice bookings through Google Assistant is the latest addition to Iberostar’s innovation plan to provide its guests a great experience, even before their stay. The feature is already available in English for users in the US on Android and Apple smartphones, as well as household devices. During the initial stage, customers will be able to book the following Iberostar city hotels immediately with no advance reservation restrictions in various locations around the world: Iberostar Las Letras Gran Vía (Madrid), Iberostar Lisboa (Lisbon), Iberostar 70 Park Avenue (New York), Iberostar Paseo de Gracia (Barcelona), Iberostar Grand Budapest (Budapest), Iberostar Grand Mencey (Santa Cruz de Tenerife) and the Iberostar Berkeley (Miami).

“We strive to provide our guests not only with a platform to create great memories during their stay at any of the destinations where we operate, but also with services that cater to their needs,” said Javier Delgado Muerza, Iberostar Group’s Chief Digital Officer. “We are working on connecting with them and facilitating their experience with us. This is a step forward in the company’s current digitalization plan, which is centered on users and innovation, while remaining committed to providing an outstanding hotel experience”.

Iberostar has entered into a strategic alliance with Mirai for the development of this project, aimed at boosting sales thanks to multi-channel connectivity, which includes this cutting-edge voice recognition-based solution that positions the brand amongst the world’s leading international chains.

Travel News | eTurboNews

ILTM Latin America 2019: Record number of agents from new destinations

by

ILTM Latin America 2019, regional event for the luxury travel industry, will welcome this year more of the most productive agents from Brazil and Latin America than even before, including many new faces.

A total of 370 buyers will attend the invitation only event in São Paulo in May, with 26% of these set to be new faces. They will attend from 14 countries – newly represented at the event are the Dominican Republic, Ecuador and Guatemala – and 40 cities to meet with some of the best travel experiences from across the world. Agents from 22 cities in Brazil alone will be represented including Cuiaba and Uberlandia, also for the first time.

Simon Mayle, ILTM Latin America Event Director comments:

“We travel the continent far and wide, meeting and qualifying the most productive luxury agents in Latin America in order to bring an audience that can’t be found elsewhere and make the introductions that wouldn’t be made otherwise. We bring the world to Latin America, so that they can discover more of it.”

The 2019 edition of ILTM Latin America is defined by its theme of ‘Back to Life’ to highlight the value of Health and Wellness for both the luxury travel business and the consumer as well as our responsibility in taking care of and celebrating nature.

The event also welcomes over 90 new exhibitors in a total of almost 370 luxury travel brands from all four corners of the world who will attend to network and build business with the region’s wealthiest. They include AccorHotels Luxury brands, Aman Resorts, Baha Mar, Bürgenstock Hotels & Resort in Switzerland, Belmond, Dorchester Hotels, Hyatt Hotels and Resorts, Leading Hotels of the World, Mandarin Oriental Hotel Group, Marriott Luxury Brands, Preferred Hotels, Portugal’s Quinta das Lágrimas, Rosewood Hotel Group, Small Luxury Hotels of the World, The Vines Resort & Spa in Mendoza and Vakkaru Maldives as well as destinations including Portugal, Georgia and Israel.

Media Contact: Orla Kelly, Junior Account Executive, London, UK, D: +44 (0) 20 8334 4005, orla@spotlightcoms.com

Travel News | eTurboNews

Ethiopian Airlines launches direct Istanbul flight

by

Ethiopian Airlines, the largest Aviation Group in Africa and SKYTRAX certified Four Star Global Airline, is pleased to announce that it has finalized all preparations to launch a direct thrice weekly flight to Istanbul, Turkey as of April 1, 2019.

Istanbul is Turkey’s historic, industrial and financial capital.

The flight to Istanbul will be dispatched as per the schedule below:

Flight

Number Frequency Departure

Airport Departure time Arrival Airport Arrival

Time Sub fleet

ET 0720 MON, WED, FRI ADD 23:05 IST 4:35 ET 738
ET 0721 WED,FRI,SUN IST 1:10 ADD 6:40 ET 738

Regarding the upcoming services, Group CEO of Ethiopian Airlines, Mr. Tewolde GebreMariam, remarked, “It gives us great pleasure to launch flights to Istanbul, connecting Europe’s largest city to the over 60 African destinations we serve, through our hub Addis Ababa. Turkey being one of the fastest growing countries among the emerging economies, availability of seamless connectivity options will facilitate the channeling of investors and enhance business ties between the two regions.

As we forge ahead on the path of growth and success as envisioned in Vision 2025, we will keep opening new routes to all corners of the world bringing Africa ever closer to the rest of the world.”

Istanbul marks Ethiopian’s 19th destination in Europe. Ethiopian is currently serving 119 international destinations across five continents with young aircraft with average fleet age of five years. It will also bring the number of passenger flights the airline operates to European cities to 57 per week.

Travel News | eTurboNews

Strong interest in Guam grows at travel fair in Malaysia

by

GVB

Guam continues to generate strong interest in Malaysia and was one of the newer and popular destinations featured at the country’s top consumer travel fair.

The Malaysian Association of Tour and Travel Agents (MATTA) Fair is a bi-annual travel fair that ran from March 15-17, 2019 in Kuala Lumpur. Over 1,300 booths took up about 95,000 feet of exhibition space in seven halls at the Putra World Trade Centre. Guam was among the 272 organizations that were present to include travel and tour agencies, national tourism organizations, hotels, resorts, theme parks, cruises and other businesses. Organizers estimated this year’s fair to exceed over 110,000 visitors and sales of over $51 million. This is Guam’s second time having a presence at the event.

Mayor Robert Hofmann, committee chairman of the Guam Visitors Bureau’s North America and Pacific Market, noted that as an emerging market for Guam, Malaysian visitors are intrigued they can travel to the island visa-free.

“I think there’s huge interest in Guam from not only the Malaysia population, but also people that travel to Malaysia from countries like Singapore, the Middle East, and India,” said Hofmann. “It’s great to see they’re excited about Guam. It’s exotic to them and it’s a new destination they’re looking forward to seeing. They don’t know much about our history, but they are a culture similar to ours. We should start to learn more about their culture because we have so many commonalities and could retrace some of our steps to Southeast Asia where the CHamoru people came from.”
GVB
North America and Pacific Marketing Manager Mark Manglona conducts a Guam product presentation to Philippine Airlines and travel agents in Malaysia.
GVB
Team Guam takes a group photo at the Guam booth in the 2019 MATTA Fair.
GVB
A look at some of the 1,300 booths that were at the 2019 MATTA Fair in Kuala Lumpur.


A culture at the forefront

Fairgoers witnessed multiple performances from Guma Taotao Tano at the three-day event as they shared Guam’s unique CHamoru culture through song and dance.

“Malaysia is a very rich cultural place,” said Guma Taotao Tano musician Vince San Nicolas. “I believe that our 4,000-year-old history is vital to share with them in person. Bringing out the re-identification and resurgence of the CHamoru culture is very important to share with the rest of the world so that we’re known as the CHamorus from Guam and the Marianas.”

Airline and travel agents create Guam packages

While in Kuala Lumpur, GVB met with Philippine Airlines and other travel agents for a Guam product presentation to further develop the Malaysia market.

Philippine Air offered special fares from Malaysia to Guam via Manila during the MATTA Fair.  Travel agents, such as Apple Vacations and Golden Tourworld Travel,  have also been promoting six-day packages to Guam.  The agents have already confirmed Guam is scheduled to welcome group travelers from Malaysia in the coming months.

“We’ve been making great leads and strides in promoting Guam in the region,” said GVB North America and Pacific Marketing Manager Mark Manglona. “We’ve developed key partnerships with travel agents who have put up all-inclusive travel packages and we also have a very good relationship with Philippine Airlines. They’ve been very supportive and connected us with travel agents.  There is a tremendous opportunity to promote Guam in Malaysia and we look forward to growing and developing this new market.”

The next MATTA Fair will be in September 2019.

Travel News | eTurboNews

New cruise ship touches the sea for the first time in Turku

by

Costa Crociere celebrated the technical launch of the new flagship Costa Smeralda at the Meyer shipyard in Turku, Finland.

During the ceremony, the ship officially touched the sea for the first time. The celebration, which saw the participation of the top management of Costa Cruises and the Meyer shipyards, followed the protocol established by the maritime tradition, with the flooding of the basin where the ship has taken shape in recent months.

Costa Smeralda technical launch Costa Smeralda, which will enter service from October 2019, will be the first Costa ship powered by liquefied natural gas (Lng), the cleanest fossil fuel in the world. Its use represents an environmental change that will improve the quality of the air, almost totally avoiding the emissions of particulate matter and sulfur oxides, both at sea and in port.

Lng will also reduce nitrogen oxide and CO2 emissions. In this way Costa Smeralda and its twin, which will be delivered in 2021, will contribute to achieving the sustainability objectives set by Costa Crociere and Carnival Corporation & plc, which provide for a 25% reduction in the carbon footprint by 2020.

“It is with great enthusiasm that we celebrate such an important moment,” said Neil Palomba, general manager of Costa Crociere. “Costa Smeralda represents a great innovation for the international market and an important step towards the definition of new standards for the entire sector. It is a new generation ship and will be a tribute to the best of Italy and our excellence. It was designed with passion and attention to detail to offer an unforgettable holiday experience.”

The name of the ship recalls one of the most beautiful tourist destinations in Sardinia. The names of bridges and public areas are dedicated to famous places and squares in Italy.

Costa Smeralda will also have its museum, the CoDe – Costa Design Museum, dedicated to the excellence of Italian design. “Designing and building Costa Smeralda together with Costa Crociere’s colleagues is an exciting experience,” commented Jan Meyer, CEO of the Meyer shipyard in Turku. “I believe it will be a unique and innovative ship, both from an engineering and design point of view, I am convinced that guests will appreciate all the attractions and services on board.”

The technical launch is the moment when the ship reaches its natural element, water. Construction will continue with the final phase of interior fittings ».The sister ship, also built at the Meyer shipyard in Turku, is scheduled for 2021. The Costa Smeralda debut is scheduled for October20, 2019.

Travel News | eTurboNews

Older travelers still want adventure

by

While much adventure travel information is aimed at young backpackers, recent research revealed travel is not just the domain of the young with middle-aged Brits still working their way through a wish list of destinations.

Older travelers haven’t lost their adventurous spirit

The poll of 2,000 adults aged 40 and above showed the average 40-something still has 7 countries to visit on their travel bucket list. In fact, over 40s reckon they have only visited a quarter of the countries they dream of going to around the world with popular backpacking destinations New Zealand, Canada, and Australia top of the list.

It also emerged that more than 6 in 10 are already looking forward to at least one trip abroad in 2019. Three in 10 over 40s even reckon they are more adventurous with their holiday choices now than they ever used to be with 38 percent preferring to go off the beaten track when they travel abroad. And rather than sitting by the pool, a fifth of over 40s have tried snorkeling on a trip abroad and more than one in 10 have been on a safari.

Why it’s better to travel in the later years

The study also found nearly half of over 40s polled say they go on more holidays now than at any other point of their lives with 6 in 10 putting this down to having more money now than they did in the past. And a quarter think it’s easier to get away and go jet-setting around the globe because their kids are older, while 46 percent have more time, according to the research.

Another 40 percent think their lives have simplified enough so they now have more freedom – in their 50s or beyond – to see the globe. And more than one in 5 have also gone travelling and taken a month or more off from work to visit different countries.

Aimee of Rough Guides who conducted the research said: “Travel is no longer the sole preserve of the young. It is important that the travel industry gives older travelers the same opportunities to have adventurous travel experiences as younger people if they want to and not dismiss them as being too old or boring.”

Travel News | eTurboNews

Mandarin Oriental opens first hotel in Beijing

by

Hongkong Land today announced the completion of its prestigious WF CENTRAL premium lifestyle retail destination, located in the capital city’s historic Wangfujing area, with the opening of Mandarin Oriental Wangfujing, Beijing. Executives from Hongkong Land and Mandarin Oriental Hotel Group celebrated the occasion with a ribbon-cutting ceremony at the new hotel, Mandarin Oriental’s first hotel in Beijing.

Seamlessly connected with WF CENTRAL, the hotel features 73 rooms and suites which are among the largest in Beijing. The rooms are designed with a contemporary residential style combined with subtle traditional Chinese elements, an array of luxury amenities and expansive, spa-like bathrooms. Many rooms have superb views towards the Forbidden City. The hotel is also home to stylish restaurants and bars, including the signature Mandarin Grill + Bar, casual dining restaurant Cafe Zi, and the sleek, sophisticated MO Bar — all of which have direct access to an expansive rooftop garden terrace.

Those seeking rejuvenation in the heart of the city may visit The Spa at Mandarin Oriental Wangfujing, Beijing, which offers a range of curated wellness and beauty treatments as well as a 25-metre indoor lap pool with natural light and a comprehensive gym.

“Since its opening in May 2018, WF CENTRAL has been playing a crucial role in the redevelopment of the historic Wangfujing area of Beijing into one of the city’s premium lifestyle retail destinations,” said Mr Raymond Chow, Executive Director of Hongkong Land. “The opening of Mandarin Oriental Wangfujing, Beijing, completes our work and exemplifies this strategy, as we are bringing Mandarin Oriental’s legendary hospitality together with a compelling mix of retail and dining, all nestled within one of the world’s most important and historic cities.”

Mr Richard Baker, Chief Relationship Officer, Mandarin Oriental Hotel Group, said, “Mandarin Oriental is delighted to partner with Hongkong Land in the creation of Mandarin Oriental Wangfujing. This is our third successful collaboration and we are immensely proud to be part of WF CENTRAL, Beijing’s preeminent lifestyle retail destination. We look forward to introducing the Group’s legendary hospitality to China’s capital and to welcoming guests through our doors.”

WF CENTRAL, Hongkong Land’s flagship development in Beijing, is a US$1.2 billion retail-led project designed to be the city’s premier shopping and lifestyle destination. It is also expected to be a major contributor to the transformation of Beijing’s historic Wangfujing area into a hub for retail, dining and business. The complex has a total gross floor area of more than 150,000 sq. m., including 43,000 sq. m. of retail space that hosts an exciting, diverse mix of tenants according to five core categories: “Luxury”, “Fashion”, “World-class Gastronomy”, “Lifestyle & Wellness” and “Art & Culture”.

Travel News | eTurboNews

Holland America Line sets sail for coastal towns of Canada and New England

by

In 2020 Holland America Line’s Amsterdam, Zaandam and Zuiderdam will transport guests to the stunning coastlines and historic cities of Canada and New England on more than 40 cruises. Sailing one of the most robust seasons in the industry between April and October, guests can select from among 10 itineraries ranging from six to 14 days.

During the summer months, cruisers will have even more sailings to choose from when Amsterdam joins Zaandam to offer additional Canada & New England Discovery cruises between Boston, Massachusetts, and Montréal, Québec — giving guests more opportunities to explore Maine’s spectacular Acadia National Park or Cape Breton’s incredible Bird Islands.

“Canada and New England is a spectacular destination for cruising and more travelers are discovering its abundance of charm, deep maritime history, art, architecture and culinary diversity,” said Orlando Ashford, president of Holland America Line. “For many, it’s a close-to-home destination waiting to be explored, while others come from around the world to experience its uniqueness and culturally rich ports. The growing popularity of the region and attractiveness to all ages is why we’re offering three ships on an extended summer and fall sailing season.”

Beginning in April, Amsterdam, Zaandam and Zuiderdam sail a diverse collection of six-, seven-, eight-, 10-, 11- and 14-day cruises departing from Boston; Fort Lauderdale, Florida; New York City, New York; and Montréal and Québec City, Québec, in Canada. The cruises will feature calls at some of the region’s most iconic destinations, including Canada’s Charlottetown, Sydney and Halifax, as well as Bar Harbor, Maine.

Amsterdam & Zaandam Bring More Summer Sailings

On April 21, 2020, Zaandam kicks off the Canada and New England spring season with an 11-day Atlantic Coast cruise. Departing from Fort Lauderdale, the ship will call at Newport; Boston; Bar Harbor; Halifax and Sydney, Nova Scotia; Charlottetown, Prince Edward Island; and Québec City, before concluding at Montréal. The Amsterdam will sail a similar itinerary departing May 26, with a port of call in Portland, Maine, and scenic cruising along the Saint Lawrence River.

From May through September 2020, both Amsterdam and Zaandam offer a series of seven-day Canada & New England Discovery cruises between Montréal and Boston, featuring calls at Boston, Bar Harbor, Halifax, Sydney, Charlottetown and Québec City, as well as cruising in the Gulf of St. Lawrence. Special six and eight-day itineraries are featured departing Oct. 3 and Oct. 9, respectively.

Zaandam offers a new seven-day Historic Coasts cruise in 2020, as well as a 14-day Atlantic Coast cruise. The Historic Coasts cruise departs Aug. 22 sailing roundtrip from Boston and includes calls at Portland, Maine; Saint John, New Brunswick; Halifax; Sydney; and Bar Harbor. The 14-day Atlantic Coast cruise departs Montréal Oct. 17 and calls at Québec City and Baie-Comeau, Québec; Charlottetown; Sydney; Halifax; Bar Harbor; Boston; New York; and Charleston, South Carolina, before ending at Fort Lauderdale.

Nature’s Dazzling Colors Come to Life on Fall Foliage Cruises

In September, Zuiderdam launches the fall season with three 10-day Colors of Canada & New England cruises between New York and Québec City. On Sept. 7 and 27, Zuiderdam will depart New York and call at Boston, Bar Harbor, Halifax, Sydney, Charlottetown and Québec City, where guests will enjoy an overnight stay before disembarking. A similar itinerary is available Sept. 17 departing Québec City, where guests will enjoy an overnight stay on board prior to the cruise departure.

These cruises feature cruising through the Gulf of St. Lawrence and Saguenay Fjord, where the jewel-toned hues of the fall foliage present a dazzling display of color.

Zuiderdam sails an 11-day Atlantic Coast cruise departing Québec City Oct. 7, calling at Charlottetown, Sydney, Halifax, Bar Harbor, Boston, Newport and New York, before concluding at Fort Lauderdale.

Travel News | eTurboNews

Seychelles Tourism Board at Mahana Tourism Fair in France third-largest city

by

The destination through its marketing body, Seychelles Tourism Board (STB), featured at the Mahana Tourism Fair in Lyon from March 8, 2019 to March 10, 2019, an opportunity for many French visitors to discover more about the exotic islands of Seychelles.

Held over three days, the event received over 26,100 visitors at the Halle Tony Garnier in Lyon, France.

Destination Seychelles rubbed shoulders with the best exotic destinations during the 39th edition of the fair; presenting itself in its most favorable light through a short island-hopping video highlighting the three main islands of Seychelles – Mahé, Praslin and La Digue and the various available activities such as hiking, diving and sailing, among others.

The STB team in the Hexagon was represented by STB Marketing Executive based in Paris Ms. Valérie Payet displayed the destination’s feature, the stand was honored by the presence of the Seychelles Consul for Auvergne Rhône Alpes, Mrs. Virginie Mathieu on the first day of the fair.

They also took the opportunity to inform visitors about Seychelles’ investment in sustainable tourism, culture and heritage.

The team noted that frequent questions asked at the Mahana Fair refer to the best season to visit Seychelles, the available activities and flight connectivity to the destination.

STB’s Regional Director for Europe, Mrs. Bernadette Willemin, explained that the Mahana Tourism Fair is an opportunity to shift the perception that Seychelles is an expensive destination with only luxury hotels. She explained that the strategy behind the STB’s participation to the fair was to provide the chance to show that the destination remains accessible experience for all.

“The fair has been a good opportunity to promote our official website and to show potential visitors that Seychelles offers a large range of affordable accommodations such as guesthouses, small family Seychellois hotels, and self-catering establishments,” said Mrs. Willemin.

She added that people were pleasantly surprised and happy with this information. Mrs. Willemin commented that the trend has changed and people are more and more looking for holiday’s destinations where they will be able to meet the local people and interact with them.

“Seychelles remains a dream and paradisiac destination that people hope to visit once in their lifetime. This fair definitely allows increasing Seychelles visibility and people’s awareness about the destination,” Mrs. Willemin concluded.

The Seychelles’ stand Mahana Tourism Fair recorded visitors from diverse lifestyles and demographics; ranging from young couples looking for their honeymoon getaway, to people looking to embark on an unforgettable cruise, not forgetting those looking for the best destination for diving.

The STB stand also provided visitors with the occasion to share their experience and memories made during their stay in the island nation.

MEDIA CONTACT: STB News Bureau, Tel: +248 4 671 354 / +248 4 671 313, stbnews@seychelles.travel  www.seychelles.travel

Seychelles Tourism Board accentuates its efforts towards Singaporean agents

by

The Seychelles Tourism Board (STB) in its ongoing marketing strategy to bring the Seychelles products close to the agents has conducted an aggressive meeting spree in February 2019 in Singapore.

This initiative follows the workshop conducted in May 2018 in the region after which a stronger profile of the market was established.

The sales visits were conducted by STB Director for South East Asia, by Mrs. Amia Jovanovic-Desir with the support of STB partner SriLankan Airlines Ltd represented by Ms. Alis Shehdek, Senior Sales Executive of the airline.

The visits aimed at consolidating the Seychelles brand presence on the Singaporean market and to enrich the knowledge of key local agents about the destination.

Speaking about the initiative Mrs. Jovanovic-Desir mentioned that the sales visit follows a long preparation resulting from a better understanding of the characteristics and demands of the Singaporean agents. She further mentioned that this sales activity conducted by STB is in order to better position the destination alongside its’ close and dominant competitors on the market.

Meetings were organized with the representatives of key agencies interested in the destination namely; Same Page Travel, Chan World Holidays, JTB PTE LTD, Aveson Travel, Fascinating Holidays, Famous World Tours, Albatross World Travel, Euro – Asia Holidays, Price Breaker Travels and Shan Travel Service.

During the mission on Singaporean soil, Mrs. Amia Jovanovic-Desir and Ms. Alis Shehdek, also had the opportunity to visit the tour operators/travel agents who are promoting beach and resort destinations at the NATAS Travel Fair which was held from February 22-24, 2019.

The opportunity for the duo to discuss with the agents present about the frequent questions asked by clients concerning the destination, which pertained to the issue of connectivity.

The agents were pleased to learn that although there is no direct flight serving the destination; clients have connectivity options through two airlines, namely SriLankan Airlines and Emirates, both deserving the regions.

Mrs. Amia Jovanovic-Desir mentioned the focus for the Singaporean market would be centered around raising awareness on the destination.

Feedback emphasized by Ms. Cathy Loh, one of the Singaporean agents present who is the owner of Aveson Travel Pte Ltd. Ms. Loh who had visited Seychelles ten years ago affirmed her strong need to assess the Seychelles product today so as to better promote the destination. She informed the Seychelles representatives that her company’s strategy is to focus on the honeymoon, families and incentive market segments.

Impressions shared by the CEO, of Albatross World, Ms. Crystal Sim she mentioned that the marketing opportunities for the Seychelles product is vast, she also confirmed that in Singapore there is a strong market segment to tap into.

“Seychelles could be one of that specific niche segment that the agents in Singapore are searching for, which will match their clients’ demands and interest, thus quenching their thirst for new destination for their holiday,“ said Ms. Sim.

“I can confirm that it was a fruitful sales visit, I was very impressed by the commitment demonstrated by our agents to sell the destination. In order to have a stronger and persistent presence on the market we should work closely with those tour operators and agents who believe in the destination. The outcome of this visit is that STB with the support of SriLankan Airlines in Singapore will invite some of the decision makers whom we have met during the visit on a familiarization working trip to Seychelles,” said the STB Director for South East Asia.

Indeed, through the destination presentation, different features, attractions and the points of interest of the destination were featured, giving a wide view for the partners selling the destination.

MEDIA CONTACT: STB News Bureau, Tel: +248 4 671 354 / +248 4 671 313, stbnews@seychelles.travel  www.seychelles.travel