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Top tech experts and travel brands share insights at Travel Forward

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Delegates at Travel Forward – the travel technology event co-located with WTM London – will hear from the likes of Google, Facebook and Expedia about hi-tech ways that travel will innovate from 2020 onwards.

Expert speakers from global tech giants will join executives from multinational travel firms such as easyJet, Accor and KLM at a two-day conference, which is part of the three-day Travel Forward (Monday 4 – Wednesday 6 November).


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The keynote speaker on the first morning (4 November) is Becky Power from Google UK, who will discuss how advances in digital technology can help travel businesses to stay competitive and improve customer loyalty. Her session will look at the latest innovations in the travel industry, with case studies outlining how technology has been successfully applied within the industry – and how these breakthroughs been driven by the changing needs of consumers. She started her career as a consultant at Accenture before joining Google 13 years ago, and is also a mentor for Ceresa, a mentoring initiative to help more women take on leadership roles.

She will be followed by Harj Dhaliwal from Virgin Hyperloop One, a pioneering mass transit system that aims to transport people and goods at nearly 700 miles per hour. Plans for the world’s first hyperloop project have been approved in India, aiming to link Pune and Mumbai in less than 35 minutes – compared to the current three-and-a-half-hour road journey. Dhaliwal will outline how the $10 billion scheme can create a blueprint for a hyperloop network across India – and update delegates about plans for similar Virgin Hyperloop One projects across the globe, from the US to the Middle East.

The afternoon sessions will showcase hi-tech ways to improve the experience for leisure and business travellers. Anette Schouls from KLM will talk about how she and her team harness the latest digital technology to help the airline’s passengers. Their recent flagship project was the new KLM Crown Lounge at Schiphol Airport, which welcomes 5,000 visitors from around the world every day.

She will be followed by three speakers for the session entitled ‘The zero-friction customer journey’ – Alex Dalman from advertising and marketing firm VCCP; Morwenna Francis from EasyJet; and Siobhan McWeeny from Facebook. Dalman helped to create easyJet’s Look&Book app which enables users to book a flight from just a photograph, and she will join Francis to discuss how it has helped the no-frills airline. McWeeny will reveal trends and insights from Facebook showing delegates how they can reduce friction for customers.

Two keynote sessions on the conference’s second day will examine the influence of ‘Generation Alpha’ and explore trends in the hospitality sector. The keynote speech about Generation Alpha by Andrew van der Feltz, from Expedia Group Media Solutions, will feature research findings about the emerging cohort of travellers born after 2010. They have grown up with technology, digital content and instant gratification and can influence family holiday decisions and the future of travel. He will be followed by Accor’s Frederic Fontaine who will use case studies from the hotel giant to demonstrate how organisations can change in a sustainable way, and put the customer at the centre of their planning.

Across the two days of Travel Forward delegates will have learnt about the transformative impact technology across the travel landscape, and how to harness digital capabilities to deliver on the joint goals of better customer experiences, and sustainable business value. In the Final Panel: Rethinking digital transformation session, speakers and panellists from across the two days will review insights and discuss: how can delegates take these learnings forward, embracing strategies to deliver innovation across their organisations?

Now in its second year, Travel Forward at ExCeL London features a conference, exhibition and Startup Showcase programme – which concludes at 16:30 in the TF Keynote Theatre on the Tuesday – designed to help senior decision-makers to plan for the future.

As well as top executives in the Keynote Theatre, the conference will feature other sessions in the TF Conference Theatre 2, looking at issues such as artificial intelligence, augmented reality, blockchain, business growth and marketing.

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Richard Gayle, Event Manager for Travel Forward said: “Last year’s inaugural event was a great success and we’re building on that to offer delegates even more in 2019 – more ideas about how the industry will look in the 2020s and more solutions to overcome the biggest challenges facing the travel industry. “Travel Forward is the event that embraces fresh concepts and innovative projects to inspire delegates. The motivational speakers in our keynote theatre will share their stories of entrepreneurship and cutting-edge technology, which will galvanize our visitors.”

Monday 4 November: Conference Sessions in the TF Keynote Theatre

11:10-11:40

Keynote: From booking systems to business value: How to deliver on digital technology advances to stay competitive, improve loyalty and retention, and deliver experiences.

Becky Power, Travel Sector Director, Google UK

11:40-12:00

Virgin Hyperloop One: Pushing the boundaries of transportation

Harj Dhaliwal, Managing Director Middle East & India, Virgin Hyperloop One

14:15-14:45 

Transforming the digital airport experience for business customers

Anette Schouls, Manager Digital Airport Services, KLM 

15:15-15:45

The zero-friction customer journey

Alex Dalman, Senior Account Director, VCCP; Morwenna Francis; Marketing Manager, EasyJet; and Siobhan McWeeny, Client Partner Travel UK, Facebook

Tuesday 5 November: Conference Sessions in the TF Keynote Theatre

11:00-11:30

Keynote: Generation Alpha: How the World’s Youngest Generation is Already Influencing Travel

11:30-12:00  

Keynote: Customer-centricity and personalisation in the hospitality industry

Frederic Fontaine, Innovation Lab Senior Vice President, Accor

16:30-17:00

Startup Showcase finale

17:00-17:30

Final panel: Rethinking digital transformation

Moderated by Jon Collins.

To reserve your place at the Travel Forward conference click here.

 About World Travel Market

World Travel Market (WTM) portfolio comprises eight leading B2B events across four continents, generating more than $7 billion of industry deals. The events are:

WTM London, the leading global event for the travel industry, is the must-attend three-day exhibition for the worldwide travel and tourism industry. About 50,000 senior travel industry professionals, government ministers and international media visit ExCeL London every November, generating about £3.4 billion in travel industry contracts.

Next event: Monday 4 – Wednesday 6 November 2019 – London #IdeasArriveHere

About Reed Exhibitions

Reed Exhibitions is the world’s leading events business, enhancing the power of face-to-face through data and digital tools at more than 500 events a year, in more than 43 countries, attracting more than seven million participants. Reed’s events are held in the Americas, Europe, Asia Pacific and Africa and organised by 41 fully staffed offices. Reed Exhibitions serves 43 industry sectors with trade and consumer events. It is part of RELX Group plc, a world-leading provider of information solutions for professional customers across industries.

About Reed Travel Exhibitions

Reed Travel Exhibitions is the world’s leading travel and tourism event’s organiser with a growing portfolio of more than 22 international travel and tourism trade events in Europe, the Americas, Asia, the Middle East and Africa. Our events are market leaders in their sectors, whether they are global and regional leisure travel trade events, or specialist events for meetings, incentives, conference, events (MICE) industry, business travel, luxury travel, travel technology as well as golf, spa and ski travel. We have more than 35 years’ experience in organising world-leading travel exhibitions.

eTN is a media partner for WTM London.

MEDIA CONTACTS:

Julia Newbound – WTM Portfolio Press & PR Lead

E: julia.newbound@reedexpo.co.uk

T: +44 (0)20 8910 7056 / M: +44 (0)7775 036 858

Nicole Smart – WTM Portfolio PR & Events Consultant

E: nicole.smart@reedexpo.co.uk

T: +44 (0)20 8910 7032/ M: +44 (0)79 1955 5510

Matthew D. Upchurch, CTC, Chairman & CEO of Virtuoso; Asilia Africa; Nikoi Island/The Island Foundation; ME TO WE (we.org) will receive 2019 World Tourism Awards

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The 2019 World Tourism Awards will be presented to  Matthew D. Upchurch, CTC, Chairman & CEO of Virtuoso; Asilia Africa; Nikoi Island/ The Island Foundation; and Me To We (WE.ORG), on the opening day of World Travel Market (WTM) London, November 4, 2019 at ExCel London.  The awards are co-sponsored by The New York Times, The Travel Corporation, United Airlines and host sponsor Reed Travel Exhibitions. Emmy Award-winning journalist, Peter Greenberg, CBS News Travel Editor and world-renowned travel expert, will host the award presentation.

The distinguished 2019 Honorees are being recognized for outstanding initiatives related to the travel and tourism industry, and for fostering sustainable tourism and developing programs that give back to local communities.

The World Tourism Awards will honor Matthew D. Upchurch, CTC, Chairman & CEO of Virtuoso, in recognition of Virtuoso’s commitment to sustainable tourism practices; and its mission to make sustainability a greater factor in consumer choice when traveling – to preserve, protect and advance the local culture, environment and economies of the lands they visit and to increase success for those who are dedicated to travel as a force for good.

A World Tourism Award will also be presented to Asilia Africa, in recognition of Asilia’s multi-pronged approach to make a positive impact on the local communities, wildlife and vital ecosystems of East Africa. Through this holistic approach, they are able to empower these crucial wilderness areas as well as the people who call them home

Nikoi Island/ The Island Foundation will also receive a World Tourism Award in recognition of Nikoi Island and its commitment to sustainability by having a positive impact on the local culture, community, conservation; and for establishing the Island Foundation in 2010, which is transforming education for Riau’s island communities through the creation of 8 learning centers.

ME TO WE (WE.ORG) will be honored with a World Tourism Award in recognition of ME TO WE’s impact through its partnership with WE Charity; providing more than 1 million people with clean water, building 1,500 schools overseas, and empowering children with access to education; and of course, providing volunteer travel to those looking to change the world.

The Award itself, Caring for Our World, sponsored by VisitMalta, was specially designed and handcrafted on the Mediterranean Island of Malta by Mdina Glass.and celebrates the qualities of leadership and vision that inspire others to care for all people around the Globe.

About the World Tourism Awards

The World Tourism Awards, celebrating its 22nd Anniversary, are presented annually at World Travel Market (WTM) London and sponsored by The New York Times, The Travel Corporation, United Airlines and host sponsor Reed Travel Exhibitions. It was inaugurated to “recognize individuals, companies, organizations, destinations and attractions for outstanding initiatives related to the travel and tourism industry, and for fostering sustainable tourism and developing programs that give back to local communities.”  

The Award ceremony will take place on Monday Nov. 4, 2019, at WTM London, 4:30 PM to 5:30 PM, at Excel Centre, London, Platinum Suite 3 Level 3 and will be hosted by Peter Greenberg, CBS News Travel Editor. The Ceremony will be followed by a special reception hosted by United Airlines.

About World Travel Market

World Travel Market (WTM) portfolio comprises eight leading B2B events across four continents, generating more than $7 billion of industry deals. The events include:

WTM London, the leading global event for the travel industry, is the must-attend three-day exhibition for the worldwide travel and tourism industry. About 50,000 senior travel industry professionals, government ministers and international media visit ExCeL London every November, generating about £3.4 billion in travel industry contracts.

Next event: Monday 4 – Wednesday 6 November 2019 – London #IdeasArriveHere

Editorial Contact World Tourism Awards:

The Bradford Group:

Karen Hoffman/ Amanda Benedetto

The Bradford Group

Tel: 212 447 0027

E-mail: info@bradfordglobalmarketing.com

Editorial Contact World Travel Market:

Julia Newbound  

T: +44 (0)20 8910 7056 / M: +44 (0)7775 036 858

E-mail: julia.newbound@reedexpo.co.uk

Gabriela Reyes

Account Manager

The Bradford Group

347 Fifth Ave. Suite 1205

New York, New York 10016

T (212) 447-0027

F (212) 725-8253

gabrielar@bradfordglobalmarketing.com

www.bradfordglobalmarketing.com

WTM London 2019 to reveal the latest Global Travel Research

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The most current and thought provoking research into global and regional travel trends will be revealed over all three days at WTM London 2019 (Monday 4 November to Wednesday 6 November).

Research sessions commence in the WTM International Media Centre with ForwardKeys’ research into the UK outbound market. ForwardKeys, which analyze 17 million flights a day, will review the top 50 UK inbound flights, comparing them to last year and five years prior. The session takes place in the Press Conference Theatre (ME170) at 10.30 am on Monday 4 November and is preceded by the chance to network over tea, coffee and pastries during the WTM Press Breakfast at 10 am.

On Monday afternoon, World Tourism Cities Federation (WTCF), will present a session looking at China’s astonishing economic growth, which has created a brand new group of travellers. The session entitled, Booming Chinese Outbound Market, will have a panel of experts looking to discuss the aims at better understanding the Chinese traveller by sharing experiences and expertise from different angles.

It will take place on the dedicated Asia Inspiration Zone at 12.15 on Monday 4 November.

Tuesday morning will see Euromonitor International present a session entitled Megatrends Shaping the Future of Travel. Attendees will discover the latest developments for global travel and tourism performance. This session will give insights into upcoming trends in Europe, Asia, the Americas and the Middle East and Africa. The key focus is on major drivers, consumer behaviour and attitudes that are affecting travel companies’ bottom line. The research will prepare participants with the important knowledge to navigate the year ahead.

Lead by Euromonitor’s Head of Travel, Caroline Bremner, this session takes place at 11.30 am in the Press Conference Theatre.

First thing on Wednesday morning at 10 am in the Press Conference Theatre there is a session, which looks specifically at research around Sustainability in Tourism, conducted by MMGY and Destination International. The research is from a comprehensive survey issued to the global travel industry which looks at gaining insight into what companies are doing responsibly, how they are measuring the impact and what they hope to do moving forward.

This research ties in with World Responsible Tourism Day (WRTD), now the largest day of responsible tourism action in the world and focusing on responsible tourism efforts in the travel industry.

All research sessions in the Press Conference Theatre are available to all delegates.

As part of WTM London’s drive to hone the relevance of sessions, with a greater focus on the regions represented at the show, area-specific topics will be covered within the regional Inspiration Zones.

WTM London, WTM Portfolio Press & PR Lead, Julia Newbound, said: “Research is a crucial component of the WTM London seminar experience, with past sessions consistently standing-room-only. Companies big and small want to ensure they are ahead of the game, so attending these sessions to find out the latest research, trends and data is a great way to make sure they are not left behind.

“We have a mix of global research alongside dedicated country-focused sessions in our regional Inspiration Zones. These sessions will offer delegates even more ideas to implement in their businesses, further demonstrating that Ideas Arrive at WTM London.”

About World Travel Market

World Travel Market (WTM) portfolio comprises eight leading B2B events across four continents, generating more than $7 billion of industry deals. The events are:

WTM London, the leading global event for the travel industry, is the must-attend three-day exhibition for the worldwide travel and tourism industry. About 50,000 senior travel industry professionals, government ministers and international media visit ExCeL London every November, generating about £3.4 billion in travel industry contracts.

Next event: Monday 4 – Wednesday 6 November 2019 – London #IdeasArriveHere

About Reed Exhibitions

Reed Exhibitions is the world’s leading events business, enhancing the power of face-to-face through data and digital tools at more than 500 events a year, in more than 43 countries, attracting more than seven million participants. Reed’s events are held in the Americas, Europe, Asia Pacific and Africa and organised by 41 fully staffed offices. Reed Exhibitions serves 43 industry sectors with trade and consumer events. It is part of RELX Group plc, a world-leading provider of information solutions for professional customers across industries.

About Reed Travel Exhibitions

Reed Travel Exhibitions is the world’s leading travel and tourism event’s organiser with a growing portfolio of more than 22 international travel and tourism trade events in Europe, the Americas, Asia, the Middle East and Africa. Our events are market leaders in their sectors, whether they are global and regional leisure travel trade events, or specialist events for meetings, incentives, conference, events (MICE) industry, business travel, luxury travel, travel technology as well as golf, spa and ski travel. We have more than 35 years’ experience in organising world-leading travel exhibitions.

MEDIA CONTACTS:

Julia Newbound – WTM Portfolio Press & PR Lead

E: julia.newbound@reedexpo.co.uk

T: +44 (0)20 8910 7056 / M: +44 (0)7775 036 858

Nicole Smart – WTM Portfolio PR & Events Consultant

E: nicole.smart@reedexpo.co.uk

T: +44 (0)20 8910 7032/ M: +44 (0)79 1955 5510

WTM London Welcomes Only the Finest Global Travel Buyers to Join 40th Edition

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For the 40th Anniversary of WTM London, the Buyers’ Club program is being revamped to create a new and exclusive experience for buyers, exhibitors and visitors.

The aim is to only have the highest calibre of buyers at the show, meaning that each one receives a more tailored experience. This focus on streamlining WTM London’s features will create a greater business experience for all as well as ensuring the arrival of fresh ideas and new possibilities.

As there will be no changes in visa policies for people entering the UK following a deal or no-deal Brexit – it is anticipated global buyer applications will exceed those of last year. In 2018, there were over 9,000 buyers. This year it is projected there will be more buyer applications than ever.

As part of the new and improved WTM London Buyers’ Club, the top 600 industry buyers will receive invitations to attend. These buyers have achieved their position due to their reputation, place of business and buyer spending power. Although there will be less than in previous years, this group will have been screened to guarantee the highest quality set of buyers that will have ever attended WTM London.

Outside of the top 600 global buyers, the application process includes a new vetting procedure. This process will gather data on how individual buyers use WTM London to enhance their business, ensuring all who attend gain maximum benefits from this world-class travel exhibition.

All Buyers’ Club members have the opportunity to expand connections in the comfort of dedicated luxury lounges during the show, complete with private meeting rooms. This is in addition to the opportunity to participate in at least one of the WTM London Speed Networking events. Taking place on the Monday (4) and Tuesday (5) of WTM London, the speed networking aims to bring together global buyers and suppliers in a professional and business-driven environment.

Senior Exhibition Director of WTM London, Simon Press, said: “This fundamental change in the way in which the Buyers’ Programme will operate represents an exciting advancement for WTM London.

“Entering our 40th edition has encouraged us to refine our products in order to give attendees the best experience possible. We feel our more exclusive approach to the Buyers’ Club will produce fantastic results, making WTM London the location for the world’s top buyers to do business and to enhance the global travel industry.”

About World Travel Market

World Travel Market (WTM) portfolio comprises eight leading B2B events across four continents, generating more than $7 billion of industry deals. The events are:

WTM London, the leading global event for the travel industry, is the must-attend three-day exhibition for the worldwide travel and tourism industry. About 50,000 senior travel industry professionals, government ministers and international media visit ExCeL London every November, generating about £3.4 billion in travel industry contracts. http://london.wtm.com/.

Next event: Monday 4 – Wednesday 6 November 2019 – London #IdeasArriveHere

About Reed Exhibitions

Reed Exhibitions is the world’s leading events business, enhancing the power of face-to-face through data and digital tools at more than 500 events a year, in more than 43 countries, attracting more than seven million participants. Reed’s events are held in the Americas, Europe, Asia Pacific and Africa and organised by 41 fully staffed offices. Reed Exhibitions serves 43 industry sectors with trade and consumer events. It is part of RELX Group plc, a world-leading provider of information solutions for professional customers across industries.

About Reed Travel Exhibitions

Reed Travel Exhibitions is the world’s leading travel and tourism event’s organiser with a growing portfolio of more than 22 international travel and tourism trade events in Europe, the Americas, Asia, the Middle East and Africa. Our events are market leaders in their sectors, whether they are global and regional leisure travel trade events, or specialist events for meetings, incentives, conference, events (MICE) industry, business travel, luxury travel, travel technology as well as golf, spa and ski travel. We have more than 35 years’ experience in organising world-leading travel exhibitions.

MEDIA CONTACTS:

Julia Newbound – WTM Portfolio Press & PR Lead

E: julia.newbound@reedexpo.co.uk

T: +44 (0)20 8910 7056 / M: +44 (0)7775 036 858

Nicole Smart – WTM Portfolio PR & Events Consultant

E: nicole.smart@reedexpo.co.uk

T: +44 (0)20 8910 7032/ M: +44 (0)79 1955 5510

Announcing the finalists for the annual WTM World Responsible Tourism Awards

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The WTM World Responsible Tourism Gold and Silver Award finalists have been announced for 2019. After an extensive process, the panel of expert judges have decided on 14 global businesses, destinations and organisations to receive the prestigious awards.

The esteemed panel of industry professionals filtered through masses of applications to find the best of the best to fit within six categories; Wildlife and Nature Conservation, Reducing Carbon & Other Greenhouse Gases, Benefiting Local People, Transparent Reporting, Reducing Plastic Waste and Coping with Success, dealing with Overtourism.

The 2019 WTM World Responsible Tourism Gold and Silver Award finalists are:

“To become a Finalist in the WTM World Responsible Tourism Awards is a significant achievement, it marks you out as a leader in Responsible Tourism; it carries a responsibility to exercise leadership,” said Chair of the Judges Harold Goodwin.

“Our purpose in organising the Awards has not changed since they were launched back in 2004 – we want to encourage change in the industry, to single out for recognition those who are taking responsibility and can evidence that they are having a positive impact, that they are making tourism better.”

There will also be an overall winner to be announced at WTM London, on Wednesday 6th November 2019 as part of WTM World Responsible Tourism Day – the largest day of responsible tourism day in the world.

About World Travel Market

World Travel Market (WTM) portfolio comprises eight leading B2B events across four continents, generating more than $7 billion of industry deals. The events are:

WTM London, the leading global event for the travel industry, is the must-attend three-day exhibition for the worldwide travel and tourism industry. About 50,000 senior travel industry professionals, government ministers and international media visit ExCeL London every November, generating about £3.4 billion in travel industry contracts. http://london.wtm.com/.

Next event: Monday 4 – Wednesday 6 November 2019 – London #IdeasArriveHere

About Reed Exhibitions

Reed Exhibitions is the world’s leading events business, enhancing the power of face-to-face through data and digital tools at more than 500 events a year, in more than 43 countries, attracting more than seven million participants. Reed’s events are held in the Americas, Europe, Asia Pacific and Africa and organised by 41 fully staffed offices. Reed Exhibitions serves 43 industry sectors with trade and consumer events. It is part of RELX Group plc, a world-leading provider of information solutions for professional customers across industries.

About Reed Travel Exhibitions

Reed Travel Exhibitions is the world’s leading travel and tourism event’s organiser with a growing portfolio of more than 22 international travel and tourism trade events in Europe, the Americas, Asia, the Middle East and Africa. Our events are market leaders in their sectors, whether they are global and regional leisure travel trade events, or specialist events for meetings, incentives, conference, events (MICE) industry, business travel, luxury travel, travel technology as well as golf, spa and ski travel. We have more than 35 years’ experience in organising world-leading travel exhibitions.

More information, please contact:

Julia Newbound – WTM Portfolio Press & PR Lead

E: julia.newbound@reedexpo.co.uk

T: +44 (0)20 8910 7056 / M: +44 (0)7775 036 858

Nicole Smart – WTM Portfolio PR & Events Consultant

E: nicole.smart@reedexpo.co.uk

T: +44 (0)20 8910 7032/ M: +44 (0)79 1955 5510