To make traveling even easier on Greyhound, the company offers simple, convenient and hassle-free travel tools, including the ability to book a trip quickly with one-click purchasing, as well as a mobile site and app that allow customers to receive personalized updates and manage their travel from the palm of their hands. In addition, BusTracker, enables customers to track the location of their bus in real-time, so they can keep family and friends updated throughout their journey.
In September, the company launched E-Ticketing in the Northeast, and will soon roll-out the feature nationwide, making the boarding process more efficient as customers can board the bus with a quick flash of their mobile ticket on their phones. Riders also will continue to enjoy all the modern on-board amenities they’re familiar with including free Wi-Fi, power outlets, leather seats and extra legroom to stay comfortable and relaxed on the way to their holiday destination.
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“With all the stress that typically surrounds this time of year, we’re happy to be able to provide customers with a seamless and hassle-free opportunity to travel and be with their loved ones this holiday season,” said Bill Blankenship, chief operating officer, Greyhound Lines, Inc. “Traveling with Greyhound has never been easier as we continue to improve the customer experience by rolling-out tools to make travel easy and enjoyable.”
Given the high volume of customers expected to travel this season, Greyhound encourages customers to book their trips early and arrive at least one hour before their scheduled departure time. Tickets are valid only on the date and schedule for which they were purchased. If customers wish to change travel arrangements, tickets can be re-issued for a fee if seats are available.
Greyhound offers self-service ticketing kiosks at major terminals, free Wi-Fi at its stations and a book on-line, pay with cash service. Tickets can be purchased on www.greyhound.com, Greyhound’s mobile app, by calling 1-800-231-2222 or at company terminals and agencies.
Greyhound, a FirstGroup plc company, is the only national provider of scheduled intercity coach services in the U.S. and Canada. Based in Dallas, Greyhound provides scheduled passenger services to 3,800 destinations carrying approximately 18 million passengers a year. The company’s point-to-point service, Greyhound Express, serves more than 135 markets and also operates brands for local markets including BoltBus, Lucky Streak casino service and Greyhound Connect. Greyhound is the first U.S.-based intercity bus company to operate domestic service within Mexico as well as international connections to Texas. For fare and schedule information and to buy tickets call 1-800-231-2222 or visit the website at www.greyhound.com. For the latest news and travel deals, follow us on Twitter at www.twitter.com/GreyhoundBus, Like us on Facebook at www.facebook.com/GreyhoundBus, follow us on Instagram at www.instagram.com/greyhoundlines, download a high resolution photo at www.bit.ly/GreyhoundBusPhotos, or follow our award-winning blog, The Hound, at http://www.bloggreyhound.com.
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